Care management jobs

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 9am, Monday 21st September.

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

Hours: Full time; 9am-5pm Monday-Friday.

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced, intermediate and introductory courses across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials

• Maintain and update appropriate guidance for tutors and conference chairs

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on key data including bookings, attendance, costs and income

• Optimise participant feedback rates, monitor satisfaction and take action where needed

• Monitor trends and use data analysis to inform future programme planning

• Review pricing strategy and initiatives to inform recommendations

Marketing and engagement 

• Market events, including through ILPA’s weekly all-member update, targeted email updates to relevant working groups, selected social media and other communication channels to reach beyond our membership

• Respond to participant queries and ensure excellent customer experience

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data

• Ensure compliance with GDPR and internal policies

• Make appropriate use of systems including Eventbrite and Salesforce to manage and analyse programme efficacy

Person Specification 

Essential 

• Experience managing training or professional development programmes

• Ability to think strategically and develop the training programme in response to feedback and changes in immigration policy.

• Excellent communication skills and the ability to hold relationships with a range of stakeholders including senior practitioners, tutors, venues and ILPA members.

•Experience in event planning and in commissioning a variety of supporting services and vendors.

• Experience in event delivery and the ability to manage a small team to support delivery of an in-person event or conference.

• Strong digital and numerical skills including ticket management, online event, CRM platforms as well as Excel.

• Ability and confidence to host or facilitate online trainings and events

• Ability to work independently in a small charity team

• Strong organisational skills and confidence managing a busy scheduleand ability to resolve issues efficiently despite competing deadlines.

Desirable 

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

• Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams, Zoom

How to Apply 

To apply, please complete the following forms and submit them as per the instructions on our website (linked).

1. ILPA Application Form
2. ILPA Equalities Monitoring Form 

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form. 

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

If you need the forms in an alternative format or require adjustments, contact recruitment. The email address can be found on our wesbite (linked).

Deadline: 9am, Monday 21st September.

• Job title: Registered Manager (Internal job title: Operations Manager)
• Location:  Argyll and Bute, West of Scotland
• Contract: Permanent
• Salary: £49,142.17
• Hours: Full-time (37.5 hours per week)  
• Transport requirements: Full UK driving licence and access to a car/vehicle.
• Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards

Be the Inspiration Behind Great Teams
Lead. Influence. Transform.

At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.

This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.

The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.

As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.

What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:

• Deliver safe, high-quality, person-centred support across multiple services
• Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
• Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
• Champion choice, independence, and positive outcomes
• Drive service quality, performance, and continuous improvement
• Manage budgets effectively and ensure financial sustainability
• Ensure compliance with all regulatory and quality standards
• Participate in the on-call rota as the Registered Manager across your services
• Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners

Our Values

We work together | We have courage | We give our best | People are at the heart of everything we do

We're Looking for Someone Who Is:

• An inspiring leader who brings out the best in others
• Skilled at managing operations while staying true to their values
• Passionate about coaching, developing, and empowering teams
• A confident change leader who embraces opportunities to improve and innovate
• Calm, resilient, and solutions-focused when faced with challenges
• Hands-on, approachable, and visible in their leadership style
• Committed to delivering outstanding support and achieving positive outcomes

We’re waiting to hear from you

Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.

If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.

Apply today and be part of something meaningful.

Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:

• Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
• Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
• Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
• Buy & Sell Annual Leave: Flexible leave options twice a year.
• Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

We are looking for an experienced and enthusiastic Management Accountant to join our Finance team at Enable!

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership

Reports to: Head of Finance

Based: Battersea Park

Salary: £40,000 to £43,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week

Role Overview:

The role will be carried out in the finance department, which is situated within Battersea Park. The role will be reporting to the Head of Finance. Regular duties would initially consist of, but not be limited to, the below. They will be reviewed on a regular basis to ensure they are in line with development needs. 

Central Services ensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Main Duties/Responsibilities:

• Lead the monthly, quarterly and annual reporting processes, delivering to the agreed timetable.
• Line manage the Finance Officer, providing guidance, objective setting, appraisal and performance management.
• Prepare and post all month-end journals, including accruals, prepayments and payroll journals.
• Post deferred and accrued income entries in Sage Intacct in line with the organisation’s revenue recognition policy.
• Run monthly depreciation, post fixed asset journals and maintain the fixed asset register.
• Process internal and external recharges.
• Review the bank and credit card reconciliations prepared by the Finance Officer and the debtors control account reconciliation prepared by the Credit Controller.
• Check the trial balance against the management accounts and prepare management accounts narratives and variance commentary for review by the Head of Finance.
• Compile and analyse financial data to create accurate and timely reports for management review.
• Take responsibility for all balance sheet reconciliations other than the debtors control account (prepared by the Credit Controller) and the bank and credit card accounts (prepared by the Finance Officer), ensuring reconciling items are investigated and cleared promptly.
• Review payment runs prepared by the Finance Officer ahead of approval by the Head of Finance, deputising as approver in the Head of Finance’s absence.
• Approve routine accounts receivable credit notes in line with delegated authority; credit notes above the delegated threshold and all write-offs are approved by the Head of Finance.
• Support the Credit Controller with receivables adjustments, write-offs and account queries.
• Apply accounting policies in line with relevant accounting standards and ensure they are followed across the organisation, escalating any issues to the Head of Finance.
• Assist with the preparation of the annual financial statements under the Charities SORP (FRS 102).
• Support the annual audit, preparing working papers and responding to auditor queries.
• Prepare and submit ONS returns.
• Assist with the preparation of budgets, forecasts and cash flow forecasts.
• Business partner with cross-functional teams, providing financial expertise, guidance and training as required.
• Provide recommendations to minimise risk and improve financial performance: identify areas for improvement, propose solutions and implement agreed changes.
• Provide Sage Intacct training and support to non-finance users.
• Act as the first point of contact for junior members of staff with operational and technical queries.

Skills and Experience:

• Qualified Accountant - ACCA/ACA/CIMA.
• Experience operating at Management Accountant level within a charity or not-for-profit environment.
• Knowledge of relevant accounting systems. Strong IT literacy, Microsoft Excel in particular.
• Demonstrable experience of owning a month-end close and full balance sheet reconciliation cycle.
• Strong attention to detail and able to produce work to a high level of accuracy.
• Good problem-solving ability.
• Good written and verbal communication skills, including the ability to explain financial information to non-finance colleagues.
• Ability to prioritise and work independently to deadlines.
• Experience of Sage Intacct.
• Knowledge of the Charities SORP (FRS 102) and fund accounting.
• Experience of delivering system training to non-finance users.
• Experience of ONS or other statutory return submissions.

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Benefits

• Pension Scheme
• Employment Assistance Programme

For more information about this role, please visit our website.

OUR ORGANISATION

Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.

In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.

THE ROLE

We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters.

KEY ACCOUNTABILITIES

• Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating.
• Efficient & effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration
• Liaise with the  Income Generation team to ensure all donations are correctly coded.
• Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and recording returns.
• Administration of thank you communications to all our supporters in a sensitive, timely manner.
• First point of contact for external enquiries, via telephone and email, and responding to supporter enquiries by phone and email promptly
• Ordering and distributing fundraising materials and resources, and assisting supporters throughout their fundraising journey
• Providing general administrative support to the wider organisation as required
• Any other tasks and responsibilities commensurate with the role and needs of the business 

QUALIFICATIONS, SKILLS & EXPERIENCE

• Proficiency in MS Office - essential
• Strong administrative skills, attention to detail and accuracy - essential
• Excellent communication and interpersonal skills including confidentiality - essential
• Ability to work independently and as part of a team – essential
• Work collaboratively with a diverse team across multiple sites - essential
• Experience of using CRM databases - desirable
• Previous experience of working within the not-for-profit sector – desirable

About the role:

• Support individuals through the transition into adult integrated services

• Support individuals through the transition in to paid employment and/or relevant training, education or occupation/diversionary activities that can best support there ongoing needs

• Deliver a range of treatment interventions to the clients utilising a child and young person centric approach guided by the 10 key policy principles of working with children and young people.  This may include both individual and group based client work.

• Carry out triage/screening assessments where appropriate

• Work flexibly and in a holistic way to promote harm reduction.

• Devise, implement and review individual care plans with young people.

• Appropriately include parents/carers in the planning and delivery of support.

• Support a caseload of young people, delivering psychosocial interventions alongside basic counselling skills and motivational interviewing approaches.

• Actively develop relations with partner agencies ensuring robust referral protocols and care pathways are put into place for young people to receive substance misuse interventions and other appropriate support.

• Offer a flexible service across the local area in partnership with Health, Social Care, Criminal Justice and generic youth services.

About you:

• Considerable knowledge and experience of working in the substance misuse field.

• Considerable knowledge and experience of working with children and young people.

• Knowledge of issues facing young people today.

• Basic counselling and / or group work experience.

• Experience of undertaking comprehensive assessments and in implementing and reviewing individual care plans.

• An ability to maintain accurate and timely records.

• Understanding of professional accountability in relation to The Children Act 2004 and Every Child Matters 2004

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team culture
• Training, career development & progression opportunities
• Refer a Friend Scheme

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Young Persons Transitional Worker with Change Grow Live, you’ll work with people who use our services, helping them get to where they want to be.

We’re looking for a dedicated Young Person’s & Adults Recovery Transitions Worker to join our Newham Service. This role sits within our Young Persons team and focuses on supporting individuals aged up to 25 as they transition into adult services.

You will provide assessment, advice, care-planned treatment, and ongoing support to young people experiencing serious or complex substance-related issues. A key element of the role is coordinating transitions, both into adult treatment pathways and into meaningful education, employment, or training opportunities.

Importantly, this role will also support individuals who require help around ketamine use, offering tailored harm reduction advice, early intervention, and recovery-focused support as part of their care plan.

Location: Newham

Hours: Full time, 37.5 per week

Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?

We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.

This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.

The role will include:

• Carrying out strengths-based Care Act assessments and reviews
• Developing person-centred support plans with individuals and families
• Providing clear and accessible information about care, support and local opportunities
• Working alongside health, social care and voluntary sector partners
• Maintaining accurate records and contributing to quality and performance monitoring

About us

Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.

We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.

We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead.  You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.

About the role

The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.

About You

You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.

We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.

You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.

You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

The Office & Facilities Manager will:

• Lead on day-to-day office operations and facilities management
• Line manage the reception/administrative team
• Ensure compliance with Health & Safety, GDPR, and organisational policies
• Maintain a safe, welcoming, and efficient environment for staff and survivors

The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.

Why Apply?

This is a fantastic development opportunity to:

• Step into a management position
• Expand your experience in facilities, compliance, and operations
• Play a key role in supporting safe and effective service delivery
• Contribute to an organisation making a meaningful difference

Who We’re Looking For

You can demonstrate:

• Experience in office and/or facilities management
• Strong organisational and administrative skills
• Confidence in managing systems, processes, and compliance
• Experience supervising or coordinating staff
• Knowledge of Health & Safety and data protection requirements
• A commitment to RCSL’s feminist ethos and survivor-centred approach

Key Responsibilities

• Manage office systems, processes, and administrative functions
• Oversee building maintenance, contractors, and facilities operations
• Lead on Health & Safety compliance, inspections, and reporting
• Support data protection compliance in line with GDPR
• Coordinate space planning, office upkeep, and service needs
• Line manage reception/admin staff, delegating workload and supporting performance
• Ensure the office environment reflects RCSL’s values and standards

Safeguarding and Safer Recruitment 

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. 

This includes: 

• Promoting the safety and wellbeing of children, young people and adults at risk 
• Identifying and reporting safeguarding concerns 
• Following organisational safeguarding policies and procedures 
• Supporting a culture where everyone feels safe, respected and supported 

Our safer recruitment processes include: 

• Values-based interviews 
• Verification of identity, qualifications and employment history 
• Reference checks 
• Enhanced DBS checks where required 
• Safeguarding training and supervision 
• Equality, Feminist Commitment and Values. 

Intersectionality and Reasonable Adjustments 

We recognise that experiences of sexual violence are shaped by intersecting factors such as: 

• Race and ethnicity 
• Disability 
• Sexuality and gender identity 
• Socioeconomic background 
• Immigration status 
• Faith and culture 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: 

• Alternative interview formats or timings 
• Additional time for written tasks 
• Accessible documentation 
• Support relating to disability, neurodivergence or health needs 
   

Learning and Development 

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
 
Interview Process 

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
 
Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members.

The whole process from advertisement to appointment, may take up to 3-4 weeks.
 
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to: 

• Safeguarding 
• Equality, diversity and inclusion 
• Wellbeing and feminist practice 
• Trauma-informed therapeutic work 
• Leadership responsibilities relevant to the role 

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

GDPR Statement

Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply 
Please submit: 

• Your CV and a cover letter outlining your suitability for the role
• Interview date(s): Rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

We have an opportunity for a Supported Housing Officer - Extra Care to join our team in Newbury.

You'll be covering our two Extra Care Schemes in Abingdon and Hungerford and will be based in either our Newbury or Basingstoke office.

This is a hybrid role where you'll be working from the Extra Care Schemes 3-4 days a week, with a mix of home and office for the other days.

The role

Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.

As a Supported Housing Officer - Extra Care you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our Extra Care schemes.

It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, safeguarding and low level ASB concerns, property inspections and compliance activities, managing lettings and local authority teams. You will be working closely with our care providers based at each scheme.

As a Supported Housing Officer - Extra Care you will be the main point of contact for customers and will be providing advice and signposting. You'll also arrange and encourage engagement in activities, helping people to live independently, safely and confidently.

To be successful in this role you will have:

· Experience in a Housing or Housing related role

· An understanding of supporting vulnerable people

· Experience of working with internal and external partners

· Empathy and resilience

· The ability to be self-motivated and highly organised

· Excellent collaboration and communication skills

If this sounds like the right opportunity for you, we'd love to hear from you. Apply now!

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Roles

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.

Head of Support and Advocacy

The Head of Support and Advocacy provides operational leadership across We Are Survivors’ support and advocacy services. Working closely with the Service Director, Operations Director and Executive Team, the role ensures services are effective, well governed and meet the needs of survivors and their loved ones. This includes overseeing our trauma-informed, survivor-centred approach; monitoring service performance; safeguarding and record-keeping; and ensuring contractual commitments and quality standards are met. The role also represents the organisation in external partnerships and helps shape services in response to changes in policy, evidence and the needs of people with lived experience.

About You

Head of Support and Advocacy

You’ll be an experienced operational or clinical leader who is comfortable overseeing services that work with trauma, mental health and complex needs. You’ll understand how to balance compassionate, survivor-centred practice with effective governance, safeguarding, quality assurance and contractual performance. Experience of working with men, sexual harms or people with lived experience would be valuable, alongside the ability to build strong relationships with staff, partners and stakeholders. Most importantly, you’ll be someone who can lead with clarity, curiosity and care while helping services continue to learn and improve.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

•  advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
•  local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
• innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager. 

You will work as part of the Westminster and RBKC advocacy team. You may also need to carry out your role in other London boroughs.

Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.

Key responsibilities

• Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
• Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
• Provide instructed and non-instructed advocacy, where appropriate.
• Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
• Act as duty advocate for our Single Point of Access referral line on a rota basis.
• Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
• Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
• Actively promote self-advocacy throughout all work with patients, where practical.
• Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
• Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
• Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
• Develop good working relationships with key staff within health and social care services.
• Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Understanding of the role and responsibilities of an advocate.
• Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
• Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
• Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
• IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
• Commitment to ongoing professional development.

Desirable knowledge, experience and qualifications:

• Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
• Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
• Knowledge of mental health sections and social care services, including current issues in policy and practice.
• Understanding of the Accessible Information Standard.
• Advocacy qualification.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

An opportunity to play a pivotal leadership role in a highly respected local charity that makes a real difference to people affected by cancer across West Berkshire.

As Director of Operations at Newbury Cancer Care, you will be at the heart of the charity, leading its day-to-day operations and working closely with the Board of Trustees, employees, volunteers, healthcare partners and the wider local community.

This is a broad, hands-on leadership role for someone who enjoys making things happen. You will provide direction and support to the team, ensure the charity operates effectively and responsibly, build strong relationships across our network and help ensure our services continue to meet the needs of local cancer patients and their families.

We are looking for a confident, compassionate and highly organised individual who can work independently, motivate others and comfortably move between strategic conversations and the practical realities of running a small charity. Experience within the charity sector would be particularly valuable, as would knowledge of charity governance, the NHS or fundraising, but equally important is an understanding of what it takes to lead a purpose-driven organisation where people and community are at the centre of everything we do.

For the right person, this is an opportunity to take on a genuinely varied and rewarding role with considerable autonomy and the chance to make a visible difference within the local community.

What you'll be doing

• Lead the operational management of Newbury Cancer Care
• Build strong relationships with trustees, volunteers, NHS teams and community partners
• Support the development of new services and future strategy
• Ensure the charity meets governance and Charity Commission requirements
• Manage budgets and financial reporting using Sage
• Lead and support volunteers, including recruitment and development
• Oversee office administration, communications and publicity
• Help identify fundraising opportunities and support community engagement
• Represent the charity at meetings, events and presentations
• Drive continuous improvement to ensure we deliver the very best support for local people affected by cancer.

About you

We're looking for someone who is equally comfortable thinking strategically and rolling up their sleeves to get things done.

You'll be:

• A self-starter who enjoys working independently
• An experienced operational or charity leader
• Comfortable working with a Board of Trustees
• A confident people manager with excellent relationship-building skills
• Organised, pragmatic and able to manage multiple priorities
• Financially confident, with experience using accounting software such as Sage
• A strong communicator with excellent networking skills
• Emotionally resilient and compassionate, with the ability to support people facing difficult circumstances
• Confident using Microsoft Office and digital tools, including social media.

We'd also love to hear from you if you have experience of:

• Working within the charity sector
• NHS or healthcare environments
• Charity governance
• Fundraising and community engagement.

Why join us?

This is more than an operations role.

It's an opportunity to lead a respected local charity that genuinely changes lives every day. You'll work alongside passionate trustees, dedicated volunteers and healthcare professionals, helping ensure people affected by cancer receive the support they need, when they need it most.

Up to 37.5 hours per week ¦ Full and part-time opportunities

Do you want to make a real difference every day?

Are you an experienced Support Worker or care professional ready to take the next step in your career?

At Stockdales, you'll support people with learning and physical disabilities, including people with complex health needs, to live full, active and meaningful lives.

We're a charity with over 70 years' experience, and we're proud to create an environment where the people we support can enjoy life, try new things and be as independent as possible.

And that means your days are anything but ordinary.

You could be supporting someone with their personal care in the morning, heading out into the community in the afternoon, and helping them enjoy an activity, day trip or new experience later that day.

Our activities include swimming, trips to the seaside, museums, sensory walks, activity breaks and holidays in the UK and abroad.

What you'll be doing

As a Care Practitioner, you'll:

• Provide dignified, person-centred personal care and support in line with individual support plans.
• Support individuals with health care needs and complete health care procedures following appropriate training and guidance.
• Promote independence, self-help skills, community involvement and positive outcomes.
• Recognise and appropriately respond to distressed behaviour, safeguarding concerns and changes in health or wellbeing.
• Support colleagues, including staff who are new to the role or completing their probation.
• Take on Shift Leader responsibilities when required, including delegating duties, supporting medication and stores processes, liaising with families and professionals, and escalating concerns appropriately.

You'll be supported throughout your development, with comprehensive induction, refresher training and opportunities to complete relevant professional qualifications such as an RQF/NVQ Level 2 or 3.

About you

You'll ideally have at least one year's experience in care and be ready to take on more responsibility and lead shifts.

Most importantly, you'll be caring, reliable and passionate about supporting people to live the lives they choose.

You'll also need to:

• Be flexible to work evenings, weekends and bank holidays.
• Be comfortable working as part of a team and taking responsibility when required.
• Have basic IT skills, including Microsoft Word and email.
• Have good English reading and writing skills and basic numeracy.
• Be physically able to carry out the role, including using hoists and pushing wheelchairs.

The role is subject to a satisfactory Enhanced DBS check, references and successful completion of a 6-month probationary period, as well as all required training.

What we offer

We want our staff to feel valued, supported and able to develop their careers with us. In return, you'll receive:

• A competitive salary
• Enhanced pay for bank holidays and on call
• Excellent internal and external training offered
• Comprehensive induction and ongoing training
• Mileage paid for travel during work hours
• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Cycle to work scheme
• Access to Wage Stream
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme
• Monthly staff prize draw

Why Stockdales?

Because this is more than a care job.

You'll build relationships, develop your skills and help people do things that matter to them. Whether that's supporting someone to become more independent, enjoying a day out, trying a new activity or simply having a really good day - you'll know you've made a difference.

If you're ready to take the next step in your care career, we'd love to hear from you.

Vacancy: Day Care Officer – Age UK Camden Day Care Centres

Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice, and hope; values that guide everything we do. We’re looking for a compassionate and committed individual to join our specialist Day Care Centre team.

- We currently have an opening for: Day Care Officer (Permanent, Part-Time, Hampstead)

- Hours: 25 hours per week, normally worked as 5-hour shifts, Monday to Friday. Occasional evening or weekend work may be required, for which Time Off in Lieu will apply.

- Location: primarily based at Hampstead site

- Contract: Permanent 

- Salary:For this role it is £19,240 per annum (pro rata, based on an FTE salary of £26,936 for a 35-hour week, including London Weighting)

The deadline for submitting your application is 18th September 2026.

About Our Centre’s

Our Day Care Centres – Great Croft in King’s Cross and Henderson Court in Hampstead – offer a vibrant, supportive environment for older people with complex needs, including people living with dementia. We provide:

• A wide range of engaging activities
• Hot lunches and special events
• A dedicated, specialist care team

What You’ll Do

As a Day Care Officer, you’ll play a vital role in supporting the wellbeing of older people. You will:

• Lead and support group activities such as arts and crafts, music, quizzes, reminiscence sessions, and gentle chair-based exercise
• Assist with toileting and personal care, including supporting mobility and maintaining the individual’s dignity and independence.
• Support and assist with nutrition and hydration, ensuring the individuals dietary and fluid needs are met safely.
• Support clients with dementia, using person-centred approaches to reduce anxiety and encourage participation
• Help with daily operations, including setting up activity spaces, serving meals, and maintaining a safe, welcoming environment
• Act as a key worker for individual clients to build trusting relationships, monitor wellbeing, and liaise with families and professionals
• Contribute to care planning and record-keeping

About You

We’re looking for a person who is:

• Warm, friendly, and empathetic
• A reliable and flexible team player
• A good communicator who enjoys engaging with others.
• Patient and calm under pressure
• Willing to learn and open to feedback
• Passionate about making a difference in the lives of older people

No specific formal qualifications or previous experience are required. However, applicants should have an interest in and ability to support older people with complex needs, including providing person-centered support.

Full training and ongoing support will be provided.
If you share our values and want to be part of a team that truly cares, we’d love to hear from you.

Location & Travel

Staff can be required to work across both centers, so the ability to travel to both King’s Cross and Hampstead is essential.

How to Apply

As part of the application process, you’ll need to:

• Submit a completed application form demonstrating how you meet the Person Specification
• Submit a criminal convictions declaration form
• Submit an equality monitoring form
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

Why Age UK Camden?

We’re proud to support our staff with a range of benefits, including:

• London Living Wage Employer
• Equal Opportunities Employer
• Dementia Friendly organisation
• NHS discounts through the Blue Light Card Scheme
• Pension scheme with employer contributions
• Health cash plan to help with everyday healthcare costs
• Employee Assistance Programme offering free, confidential support
• Ongoing training and development opportunities
• Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope