Sanctuary Support Worker

Job Summary 

As a Sanctuary Support Worker, you will provide trauma-informed, strengths-based support to survivors of domestic abuse who have been accepted onto the Sanctuary Scheme. The role focuses on helping survivors and their children remain safe within their own homes through safety planning, emotional support, advocacy and coordination of Sanctuary security measures.  

You will support survivors from referral through to the completion of their Sanctuary intervention and provide ongoing support for up to three months following the installation of security measures. Working in partnership with local authorities, security contractors and other agencies, you will help survivors improve their safety, wellbeing and confidence. 

Responsibilities and Duties  

The list below describes the main responsibilities and duties of the role but is not a finite list. You will be required to carry out any other duties commensurate with this post.  

Supporting Survivors 

• Manage a caseload of survivors referred to the Sanctuary Scheme. 

• Complete risk and needs assessments and develop personalised safety plans. 

• Provide practical and emotional support tailored to individual needs. 

• Support survivors to increase their safety, confidence and independence. 

• Complete exit planning and ensure survivors are connected to ongoing support where required. 

Delivering the Sanctuary Service 

• Attend joint visits with Sanctuary security contractors during property assessments and installations. 

• Complete post-installation visits to review security measures and update safety plans. 

• Provide ongoing support and risk management throughout the three-month post-installation period. 

Partnership Working and Advocacy 

• Advocate on behalf of survivors where appropriate and liaise with partner agencies to improve safety and outcomes. 

• Signpost and refer survivors to specialist and community-based services to meet identified needs. 

• Develop positive working relationships with local authorities, housing providers, police and other partner organisations 

Safeguarding, Recording and Compliance 

• Identify and respond appropriately to safeguarding concerns relating to adults and children. 

• Maintain accurate, confidential and timely records of all support provided. 

• Ensure all work is delivered in accordance with organisational policies, contractual requirements and best practice standards 

Team Contribution 

• Contribute to team meetings, supervision, training and service development activities. 

• Maintain up-to-date knowledge of domestic abuse, safeguarding and related legislation 

Values, Behaviours & Competencies  

• Committed to the purpose of Juno Women’s Aid, ensuring that the Survivor is at the heart of service delivery and development 

• Provide the service at times and days to meet service user needs and in line with contractual requirements.  

• Feminist and committed to fostering innovation and continuous improvement in working practice 

• Flexible and open to new challenges, ideas and experiences, and able to be self-reflective 

• Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work 

• Collaborative, building relationships with internal and external partners.  

• Non-judgemental with a commitment to self-care within the team and wider organisation 

Why Join Us? 

• Make a meaningful difference to the lives of survivors and their children. 

• Be part of a specialist domestic abuse service with a strong reputation for supporting survivors. 

• Receive regular supervision, training and development opportunities. 

• Work autonomously whilst being part of a supportive and experienced team. 

• Help survivors remain safe in their own homes and communities.