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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Cathedral is inviting applications for the role of Community Organiser, a new post within the Cathedral Resourcing Project, at an exciting moment in the Cathedral’s mission, civic life and partnership with communities across Sheffield.
At the heart of a changing and creative city, Sheffield Cathedral is both an ancient holy place and a living centre of worship, welcome, culture and public engagement. We are seeking to grow as a civic, relational and faith-rooted institution: not acting for communities from a distance, but acting with communities through trust, shared leadership and common action.
This new role is for a relational, disciplined and justice-minded organiser who can listen deeply, build trust across difference, identify and develop local leaders, and help people move from shared concern to collective action. Working in the Citizens UK tradition of broad-based community organising, the Community Organiser will help embed organising across the Cathedral, its parish partnerships and its civic relationships, contributing to the co-creation of Sheffield Citizens Alliance.
We are looking for someone who understands that lasting change is built through relationships, local leadership, patient listening, strategic action and negotiated public wins. The successful candidate will work confidently within the life and values of Sheffield Cathedral, while helping churches, communities and civic institutions build the power to act together for justice and the common good.
This post is open to people of all faiths and of none. There is no requirement to be a practising Christian, but the postholder will need to work sympathetically within the public mission and inclusive Christian values of Sheffield Cathedral.
Salary: £36,000 p.a. plus pension
Contract & Working Pattern
37.5 hours per week, with some evening and weekend work
Fixed-term until 31 December 2028, starting as soon as possible
Working at Sheffield Cathedral, partner parishes and civic institutions across Sheffield, with some hybrid working possible by agreement
Final application closing date: Wednesday 7 October 2026, 2.00pm
Shortlisting: Thursday 8 October 2026
Interviews/Tasks: Thursday 15 October 2026
Applications will be reviewed on a rolling basis. We reserve the right to close this vacancy before the advertised closing date if a sufficient number of suitable applications are received. We therefore encourage interested applicants to apply as early as possible.
For more information, or to download an application form, please visit the vacancy page on Sheffield Cathedral's website.
Talent Scout – Birmingham
Location: Birmingham – Hybrid working + local travel
Salary: £30,000 per annum + Benefits
Hours: Full Time (35 hours per week)
Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. Last year, Standing Tall won the Social Value award for SME and VCSE leadership. We’re looking for an exceptional person to lead and deliver what we do in Birmingham.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later!
We’ve been working in Birmingham since 2020 and in London and Manchester since 2022. In 2024, we started working in Bristol, Leeds and Liverpool, and in 2025 expanded into Nottingham and Derby, and we start to work in Glasgow this summer.
About the role...
What you’ll be expected to do:
A bit about you...
What we're looking for:
Application deadline: 5pm on Thursday 20th August 2026.
If you are shortlisted, you will be contacted on Friday 21st August and invited to an Assessment Day.
The assessment day will take place in central Birmingham on Friday 28th August 2026 (9:30am-4pm).
Please keep this date free in your diary.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to creating an inclusive and accessible recruitment process. If you have any accessibility requirements or need any adjustments at any stage of the application or Assessment Day process, please let us know. We are happy to provide reasonable accommodations to ensure equal opportunities for all applicants.
If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate
Do you want to help make a real difference every day? Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse?
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse.
If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you!
The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required.
Position: 6861 Independent Domestic Violence Advocate - Male Victims
Location: London/hybrid
Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need)
Contract: Fixed Term to 31/03/2027
Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)
Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an IDVA you will:-
About You
You will need:
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Hours: 37 hours per week
Salary: £27,050
Contract: Permanent
About CAN – Why work for us?
In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.
CAN exists to make that happen.
When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.
Stronger charities. Healthier communities. Better lives.
At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.
This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.
We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.
We're looking for someone who:
If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.
Together, we CAN make a difference.
We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.
Deadline for applications: Midday 11th August
We will let you know by end of day on 12th August if you are invited for an interview.
Interview date: 20th August 2026
Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Start date: As soon as possible, subject to satisfactory references.
Apply now!
Our mission is to serve and champion Doreset's voluntary and community sector.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Nb. for full information on this role please read both attachments: Job Pack and Job Description
Summary
We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.
Context
Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.
Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.
About the Role
This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)
Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities.
Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities.
A strong applicant will also be able to demonstrate the following:
A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.
A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.
The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects.
A high level of proficiency in project management with competent administrative and IT skills.
A good understanding of the night time economy, its users and key stakeholders.
Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.
An understanding of monitoring and reporting on the impact of charitable work.
Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.
This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.
To apply for this role please provide your CV and write a cover letter of no more than 1500 words (or up to 2 pages) explaining why you are interested in the role and how your skills, attributes and experience make you a suitable candidate. Please ensure that your covering letter addresses the criteria both in the attached Coordinator Job Pack and the Coordinator Job Description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
Maternity Cover up to 12 months
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent
To Cover Kentown and East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Terms and Conditions
Job title: Advocate (Bridges to Health)
Reports to: Project Manager (Bridges to Health and Substance Misuse TTG)
Direct reports: N/A
Start Date: TBC once vetting has been cleared
Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting)
Working hours: Full time - 35 hours per week
Contract: Permanent
Location: Hybrid - MP Downview, Sutton Ln, Sutton SM2 5PD. It’s expected that your working week will include time spent working in prison, time spent delivering community work across London and the South East, plus some working from home.
Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.
Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system – both in prison and in the community.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as our new Fruitful Cafe Supervisor, helping to mould our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Supervisor, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll supervise the day-to-day running of the café, support and manage the team, and make sure we continue to deliver a great experience for everyone who visits.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
The closing date for applications is the 21st August.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum three days a week onsite)
Salary: £50,285 per annum
Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours)
The role:
This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law.
You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant and be a member of CSE's Senior Management Team.
Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email (available in the candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
The closing date for applications is 5pm Sunday on 16 August 2026.
First interviews are expected online on Thursday 3 and Friday 4 September 2026, with final panel interviews at our Bristol office on Thursday 10 and Friday 11 September 2026. The earliest start date is early October 2026.
This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Head of Finance
Head Office, Southampton, Hampshire
37 Hours per week, Full time
(Flexible working will be considered)
Permanent
Salary: £50,000 - £60,000 per annum (depending on experience)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
As our Head of Finance, you will you will drive the strength, integrity, and efficiency of our financial operations. Reporting directly to the CFO, you will hold day-to-day responsibility for all finance matters across the organisation. You won't just oversee numbers from afar—you will directly enable life-changing frontline services by ensuring financial integrity, robust budgeting, and clear risk management.
While this is a key leadership post involving board reporting and team management, our structure means you will also enjoy a hands-on approach. You will lead a dedicated team, act as a trusted business partner to senior operational managers, and manage your own suite of core finance projects to build a modern, progressive finance function.
Who We're Looking For
We are seeking a collaborative, forward-thinking finance professional who brings both technical excellence and strong leadership skills. You should possess significant accounting experience, formal accounting training, and a strong background in managing individuals or teams.
Because SSJ operates in a fast-changing environment, we need an approachable leader who can seamlessly translate complex, technical financial information into clear insights for non-financial colleagues. You will thrive here if you are passionate about process improvement, love developing people, and care deeply about supporting staff who are making a real difference to vulnerable people. A genuine alignment with our core values—Respect, Response, and Recognition—as well as a commitment to equity, diversity, and safeguarding, is essential.
Essential Qualities and Skills
Qualifications & Legal
Technical Experience & Knowledge
Leadership & Soft Skills
Desirable Skills
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
To apply please visit:
The application process will include some supplementary questions which are an opportunity for you to illustrate how you meet the requirements for the role and why you want to work for SSJ.
We would welcome any requests for an informal chat or informal visit during the recruitment process. Please message:
Closing date: Week commencing 10th August 2026
Interviews are provisionally scheduled for the week commencing: 17th August 2026
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 21 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Every day, London's Air Ambulance Charity delivers life-saving advanced trauma care to critically injured people across the capital. Behind every mission is world-class clinical expertise, innovation and data that helps improve patient outcomes, shape operational decisions and advance trauma care.
We're looking for an exceptional Head of Clinical and Operational Data to lead our specialist data team and shape how data supports life-saving care, research and operational decision-making.
You’ll work closely with clinical and operational teams to deliver our data strategy, develop innovative digital solutions and ensure our clinical and operational data is trusted, secure and impactful.
You'll bring:
Experience working with healthcare or clinical data, the NHS or trauma services would be an advantage but isn't essential.
Our benefits
Working environment
Supporting your wellbeing
Supporting your financial wellbeing
Supporting your family
To bring hope to every one of our patients across London, when they need us most, where they need us most.



The client requests no contact from agencies or media sales.
The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation’s Legal team in providing legal advice and guidance for the Foundation’s innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy’s and St Thomas’ NHS Foundation Trust. This role also assists with varied internal governance and compliance matters.
Key Responsibilities
Charitable Partnerships (Impact on Urban Health)
Fundraising (Charities)
Procedure and Policy Efficiencies
Tailored Partnerships
Cross-Functional Work
Governance and Legal
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits
The client requests no contact from agencies or media sales.
Job Title: Planning and Performance Lead
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
Contract type: Permanent
Salary: £50,430 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by 14th August. 1st Stage Interviews: 9th September (online) and 2nd Stage interviews: 16th September in person at our London Office.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.
Job Purpose:
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.
You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.
The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.
Main Duties and Responsibilities
Client Engagement and Triage
· Act as the first point of contact for all referrals into the Crisis & Resilience Service.
· Contact new referrals promptly, normally within one working day wherever possible.
· Build positive, trusting relationships from the first interaction.
· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.
· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.
· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.
· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.
· Agree preferred communication methods with each client and tailor support accordingly.
Crisis Intervention
Provide immediate practical support to help stabilise clients experiencing financial hardship by:
· Maximising household income through welfare benefits advice and applications.
· Supporting Crisis Fund applications where appropriate.
· Completing benefit entitlement calculations.
· Assisting clients to gather supporting evidence.
· Developing emergency budgets.
· Identifying priority debts.
· Negotiating with priority creditors where appropriate.
· Supporting Breathing Space applications.
· Protecting essential services including fuel and housing.
· Arranging emergency support including food, fuel and other crisis assistance where available.
Aim to stabilise urgent situations within three working days wherever possible.
Welfare Benefits Advice
· Provide high-quality welfare benefits information and advice.
· Complete benefit entitlement checks.
· Support new claims and changes of circumstances.
· Assist clients with mandatory reconsiderations and appeals where appropriate.
· Identify opportunities to maximise household income.
· Keep knowledge of welfare benefits legislation up to date.
Client Journey and Case Coordination
· Allocate clients to the most appropriate adviser based on complexity and need.
· Maintain oversight of client journeys.
· Ensure no client disengages or is lost within the system.
· Maintain regular contact with clients awaiting specialist advice.
· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.
· Make warm referrals to partner organisations with client consent.
· Support seamless transitions between crisis intervention and longer-term casework.
Outreach and Accessibility
· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.
· Remove barriers preventing individuals from accessing advice.
· Adapt communication styles to meet individual needs.
· Promote financial education opportunities and encourage participation where appropriate.
Partnership Working
· Develop positive working relationships with partner organisations.
· Liaise with statutory agencies including housing, adult social care, DWP and health services.
· Attend multi-agency meetings where appropriate.
· Promote the "No Wrong Door" approach to service delivery.
Systems, Recording and Compliance
· Maintain accurate and timely case records using AdvicePro.
· Complete all monitoring requirements.
· Record outcomes, interventions and client progress.
· Maintain GDPR compliance.
· Use digital systems including client portals, Open Banking and automated workflows where appropriate.
· Ensure safeguarding concerns are recorded and escalated immediately.
Continuous Improvement
· Participate in supervision and reflective practice.
· Contribute ideas for improving systems and processes.
· Support service evaluation through client feedback and case studies.
· Keep professional knowledge up to date through continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.