Care management jobs
Prospect Research Officer
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically 1 day per week in office)
Salary range: £37,000 - £40,000
Are you a naturally curious researcher who loves turning insight into opportunity? Do you have a talent for writing high‑quality briefs and building strong, collaborative relationships?
We’re looking for a Prospect Research Officer who can help unlock transformative income to support people living with cancer.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
This is a pivotal role within our newly established Prospect Development and Insight function, giving you the opportunity to shape how we identify, research, and prioritise the high‑value prospects who can make transformational gifts to Macmillan.
You will be responsible for feeding high‑quality insight directly to fundraisers, supporting them to grow pipelines, prioritise approaches, and unlock opportunities across corporate partnerships, philanthropy, and trusts. You’ll use a wide range of research techniques and tools to identify prospects, evaluate their potential, support risk management through due diligence, and provide concise, high‑impact briefings for fundraisers and senior leaders.
Key responsibilities:
- Identify and qualify high‑value prospects using press scanning, wealth screening, network mapping, and research tools.
- Produce clear and concise prospect profiles, briefings and event research for fundraisers and senior stakeholders.
- Conduct due diligence on prospects and donors, assessing risks and escalating where appropriate.
- Work collaboratively with fundraisers to support pipeline development, prioritisation and movement of prospects.
- Provide market insight and trend analysis to help shape fundraising strategy and highlight new opportunities.
- Ensure all research activity complies with GDPR, the Data Protection Act, and internal policies.
About you
The successful candidate will bring:
- Excellent written communication skills, with the ability to summarise complex information clearly and concisely.
- Strong interpersonal skills and a collaborative working style.
- Excellent IT, database, research, analytical and organisational skills, including the ability to manipulate data to extract insights.
- Good awareness and understanding of the current corporate and philanthropy fundraising landscape.
- An enquiring mind, with the ability to challenge conventional thinking and draw out fresh perspectives on opportunities for donor development.
The following skills are nice-to-have but can be developed in‑role:
- Experience in prospect research, including identifying and prioritising prospects, network mapping, due diligence and developing gift capacity ratings.
- Experience using relational databases, ideally Raiser’s Edge.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sunday 15th March
Interviews: Virtual Interviews will be held on the week commencing 23rd March (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Job title: Safeguarding Lead
Reports to: Head of Bereavement Services
Salary: £33,120
Location: Hybrid working with 2 days a week in the office depending on location.
Hours: Full Time, 37.5 hours, Monday-Friday.
Post No: 2WSFT01
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.
We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.
Main duties:
Safeguarding Leadership & Case Management
- Act as the first point of contact for all safeguarding concerns raised internally or externally.
- Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
- Maintain accurate and confidential records in line with GDPR and 2wish policies.
- Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
- Ensure timely escalation of high‑risk cases to the senior leadership team.
Support to Families & Vulnerable Individuals
- Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
- Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
- Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
- Contribute to safer engagement strategies for young people attending support sessions or activities.
Safeguarding at Events
- Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
- Provide on‑the‑day safeguarding cover at key events when required.
- Support staff and volunteers in managing disclosures or concerns arising during events.
Policy, Procedure & Compliance
- Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
- Ensure compliance with Charity Commission safeguarding expectations.
- Conduct audits and spot checks to assess safeguarding practice across 2wish services.
- Contribute to risk assessments, incident reviews, and continuous improvement processes.
Training & Capacity Building
- Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
- Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
- Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.
Partnership Working
- Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
- Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality,
- Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent and full-time
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Free tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing Date: 13 March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Fundraising Coordinator
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference.
Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses.
What you’ll do:
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Planning and running challenge events from idea to delivery
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Supporting and inspiring community and individual fundraisers
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Building relationships with businesses and donors.
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Managing fundraising data, income tracking and reporting.
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Working closely with colleagues across fundraising, communications, finance and HR
Salary Band: £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850)
Contract Type: 12 month fixed-term contract
Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.
Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours.
Location: Oakley House, Bromley Common, Bromley BR2
About you
We’re looking for someone who
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Is experienced, organised and proactive
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Loves running events, fundraising and making things happen
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Can manage multiple projects and hit income targets
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Shares CASPA’s values and commitment to equity and inclusion
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you.
Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.
Please apply to CASPA with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 10th March 2026 at 11.59pm
Interviews to take place: w/c 23rd March 2026
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.
The client requests no contact from agencies or media sales.
Financial oversight, planning, and reporting
Review all financial transactions related to the ADB project on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.
Ensure the ADB project is up to date in the Grant Management Tracker, Co-financing Tracker and Cost Recovery forecast.
Prepare financial information for internal reporting, including contributions to quarterly CEO reports, monthly dashboards, and co-finance updates.
Prepare all ADB project donor financial reports and ensure consistency with internal data.
Prepare and submit other donor financial reports as required.
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Monitor project and portfolio spending, flagging significant under & overspends in a timely manner to the Programme Finance Manager and Programmes & Partnerships team.
Financial controls, compliance, and audit
Lead financial planning and monitoring for the ADB project, ensuring alignment with ADB compliance requirements and AKF(UK) internal controls.
Support the design and implementation of quality controls, manuals, checklists, and tools to ensure compliance with donor requirements (ADB and others).
•
Oversee compliance with donor and AKF(UK) rules on procurement, accounting, and project expenditure, supported by reporting, engagement with the field, and spot checks.
Maintain internal tools (including AIMS) to track active ADB grants as well as other grants, ensuring data on secured funding, cost recovery, and cash balances remains up to date.
Prepare for and support donor and statutory audits, with particular responsibility for the ADB project while also contributing to audits of other grants.
Maintain an up-to-date audit and disallowance tracker for the ADB project, while supporting the Programme Finance Manager in tracking audit issues across all grants.
Troubleshoot donor compliance or procurement queries, with emphasis on ADB but extending to other donor portfolios where needed.
Act as a resource person for ADB donor compliance within AKF(UK), while sharing knowledge and lessons learned more widely across the grants portfolio.
Support wider Programme Finance team capacity-building efforts, drawing on insights from ADB donor requirements and practices.
Grant financial management
In close consultation with the programmes & partnerships team:
Maintain accurate financial records and grant codes for the ADB project, while supporting the set-up and management of other grants as needed.
Ensure timely submission of cash requests and sub-grant agreements, in compliance with both ADB and AKF(UK) standards, and support the same across the wider portfolio.
Review budgets for ADB and other donor concepts/proposals, ensuring inclusion of AKF(UK) costs, compliance with donor requirements, and consistency with narratives.
Support the in-country project management unit (PMU) to ensure that the project is robustly managed and proactively support the resolution of challenges as they arise.
Provide training and reference materials for implementing partners and field staff on ADB-specific donor regulations, procurement, and reporting, while contributing to broader finance training across the organisation.
Provide technical support and guidance to implementing partners and country units, with particular focus on ADB compliance but also assisting with other donor requirements as needed.
Conduct monitoring visits and spot checks on the ADB project and participate in risk monitoring across the wider portfolio.
Collaborate with the assigned Senior Partnerships Manager to align financial management with programme delivery.
Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations.
The role will involve travel to countries in which we operate grants, particularly Afghanistan (security situation dependent). Normally this could be 1-2 trips per year.
Qualifications
CCAB qualified accountant (desirable).
5.2 Experience
3 years relevant experience in financial accounting and financial reporting
Experience of designing and managing effective administrative systems and procedures
Experience of managing finances for large-scale, complex donor-funded projects. Experience of working with multilateral development banks (ADB, World Bank, AfDB, etc.) is highly desirable.
Experience of budgeting, forecasting and cash-flow management
Experience working in international organisations or donor agencies, including field-level implementation, is highly desirable.
5.3 Skills
Good interpersonal, customer care and liaison skills with a wide range of stakeholders
First rate oral and written communication skills
Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.
Ability to problem solve, working with both internal and external stakeholders to deliver results.
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Ability to work in a multi-institution network within a multi-cultural environment.
Fluent in oral and written English
Proficient in all Microsoft Office applications, especially Excel
Excellent numeracy, financial analysis, and financial presentation skills
Ability to synthesise complex operational and financial details for reporting and presentation.
Knowledge
Knowledge of ADB donor requirements and compliance frameworks.
Broad understanding and experience of development issues and organisations
Understanding of and appreciation for ADKN’s goals, values and ethics
Knowledge of charity accounting
Attributes
Committed to international development, improving the quality of life, and promoting pluralism through civil society.
Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust and respect.
Respectful of diversity; sensitive toward others, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender, and age particularly when on international visits to the countries in which we operate.
Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
Behaviours
Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
Builds, maintains, and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
KEY RELATIONSHIPS
Internal Relationships
AKF(UK) colleagues
External Relationships
Partner finance teams
Donor finance teams
FURTHER DETAILS
The role will be contracted on a fixed-term basis, for three years.
As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
Auditors
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role:
This role is a new position beginning in April 2026, as part of the new Croydon Mental Health Partnership pilot programme (MHP) led by Croydon Voluntary Action. The MHP is part of the Building Brighter Futures (BBF) initiative funded by the Maudsley Charity. Reaching Higher is one of the BBF consortium members.
Main purpose of this role:
The Co-ordinator will provide early, relational, trauma-informed interventions for young people (15–19) presenting with mild–moderate emotional wellbeing, mental health, and social needs.
This role will deliver timely engagement (contact within 72 hours), needs-based assessments, short-term support, and warm handovers into the most appropriate pathway across the BBF consortium, avoiding duplication and repeated storytelling. The role is central to the front-door and allocations model, ensuring young people receive the right support, at the right time, from the right organisation.
This new role is perfect for someone who is looking to grow their skills in partnership working, including building partnerships between statutory services and the voluntary sector, while making a meaningful difference in the lives of young people. You will play a hands-on role in both the development and delivery of an exciting new mental health initiative, in line with Reaching Higher’s contextual safeguarding strategy.
Reaching Higher challenges young people to be leaders of their own lives.

Good health is essential for people and communities to thrive; it is the foundation of a happy and prosperous society. For more than 150 years it has been our mission to improve and protect the health of the public by addressing the factors that determine it. We are recruiting to this exciting and challenging External Affairs role which brings together policy and communications to strengthen our national voice, increase our impact and support delivery of our mission.
We are looking for a strategic, outward‑facing leader to establish and lead this new role. You will bring political insight, strong judgement and the ability to turn evidence and policy into compelling public‑facing narrative. You will oversee parliamentary engagement, policy adoption, campaigns, media relations and organisational narrative, ensuring RSPH’s voice is clear, confident and influential.
This is a rare opportunity to shape a new function and lead teams working across policy, influencing and communications. You will play a central role in raising RSPH’s profile, supporting adoption of our programmes and positioning us as a leading voice on public health, inequalities and the wider public health workforce.
About you
We welcome candidates from policy, public affairs, communications or corporate affairs backgrounds. You will be able to demonstrate:
- Strong political awareness and experience engaging with Parliamentary and national stakeholders
- Confident communications leadership including media, narrative and external messaging
- The ability to build coalitions and secure influence and adoption
- Clear strategic judgement in complex or fast‑moving contexts
- Experience leading and developing teams
In return we offer:
- 25 days annual leave
- Agile hybrid working structure – 9-day fortnight available
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
RSPH operates an agile working policy with some attendance at our London office according to business need.
Interviews will be held at our offices in Whitechapel on Monday 20 April. If you are unable to attend, please indicate this on your application.
The client requests no contact from agencies or media sales.
About the Role
Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Requirements
To be appointed as a Debt Advice Caseworker, you will need to have:
1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
OR
To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral/written communication skills and be numerate to the level required by the tasks.
5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Ability and willingness to work as part of a team.
10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
11. Ability to work across different sites within Liverpool.
12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
- Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
- Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
- Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
- Ensure income maximisation through the take up of appropriate welfare benefits.
- Prepare and present cases to statutory bodies, tribunals, and courts when required.
- Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
- Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
- Comply with systems for monitoring and reporting purposes.
- Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
- Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
- Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office (2 days per week required in the office)
Interviews: 19th or 20th of March via MS Teams
The King’s Trust is looking for a proactive, creative, and organised Individual Giving and Legacies Executive to help deliver inspiring fundraising campaigns, grow our individual giving audience, and nurture lasting supporter relationships.
From working with third parties to craft compelling copy to coordinating stakeholder input, analysing results and spotting opportunities to improve, you’ll play a key role in delivering fundraising activity that makes a real difference. You’ll help embed our stewardship values, ensuring every supporter has an outstanding experience and feels connected to the impact of their support. You’ll also contribute ideas to grow new income streams and expand our reach.
We are looking for a strong communicator with experience generating engaging and persuasive fundraising content that inspires action. You’ll be highly organised, confident managing multiple projects at once, and comfortable working with colleagues across fundraising, data and supporter services teams.
You’ll have…
- Excellent written communication, organisation, and project management skills.
- Ability to build strong relationships and collaboration with varied stakeholders.
- Experience of direct marketing and supporter communications.
- Experience creating stewardship engagement materials.
If you’re passionate about powerful storytelling, brilliant supporter experiences, and impactful fundraising that helps transforms young lives, we’d love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Individual Giving & Legacies Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving & Legacies Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Job Title – Senior Data and Performance Analyst (RAA)
Contract – 12 Months Fixed Term Contract
Hours -35 hours per week
Salary - £42,000 - £46,000 per annum FTE dependant on experience
Location – Coram Campus, Bloomsbury with hybrid working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Adoption
Coram’s Voluntary Adoption Agency is well established and Ofsted Outstanding in providing loving homes to children where adoption is the plan. In the regionalising of adoption services nationally it forms a regional partnership with nine London Boroughs, Harrow, Hillingdon, Waltham Forest, Redbridge, Bromley, Westminster City Council and Royal Borough of Kensington and Chelsea (Biborough), the City of London and the outer Slough Childrenfirst. The service provides all key aspects of the adoption services for the councils on a co-located model that enables a very close working partnership near to where families reside and local services.
About the role
The Senior Data and Performance Analyst role plays a vital part in supporting the work of the regional agency undertaking a range of responsibilities (local and national), undertaking data collection, cleansing and analysis contributing to robust reporting and new service developments to enhance the data function.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 10th March 2026
Interview Date: 13th March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Role: Senior Data Marketing Analyst
Salary: £41,000 - £43,000 per annum (depending on Experience
Hours: Full Time (37.5 hours a week)
Location: Hybrid and remote working options available
Are you somebody who would love to use your data analytic skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are building a culture that values and learns from data, and we need someone who can help us bring our value of “knowing our stuff” to life.
We’re looking for a Senior Marketing Data Analyst to join our Data and Insights team, using your expertise to deliver high‑quality reporting, analysis and insight that informs fundraising, service delivery and organisational decision‑making. You’ll work collaboratively across the charity, creating dashboards, visualisations and data models using tools such as Power BI, while managing our reporting data warehouse to ensure a single source of truth underpins all analysis.
In this role, you’ll interrogate data to identify trends, issues and opportunities, creating accurate internal and external reports and helping teams across the Society better understand and use their data. You’ll act as a data ambassador; supporting colleagues, strengthening analytical capability, and championing our value of ‘knowing our stuff.’ With strong quantitative analysis skills, excellent communication, and the ability to manage multiple priorities, you’ll play a key part in ensuring our data drives impact.
If you want your skills to contribute to meaningful change for people affected by macular disease, we’d love to hear from you.
In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one years service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution, to find out more please visit our website.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
Closing date: Sunday 8 March 2026 (midnight)
Interviews: Friday 13 March 2026 (with Monday 16 March as alternative)
To apply please email your CV with a covering letter
The client requests no contact from agencies or media sales.
Lead a once-in-a-generation capital campaign and help shape the future of wildlife rescue in Shropshire.
Cuan Wildlife Rescue is seeking an ambitious, relationship-driven Fundraising and Capital Campaign Lead to grow our income, profile and partnerships at a pivotal moment in our history. As we embark on an exciting capital build programme to create a new, purpose-built wildlife hospital, you’ll play a central role in securing major gifts, building corporate partnerships, inspiring high-value supporters and opening new doors for Cuan’s future. This is a hands-on, outward-facing role for a confident networker and storyteller who loves building relationships, spotting opportunities and turning passion into impact, working with a passionate team to make a lasting difference for wildlife.
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Fundraiser - Legacy in Memory
Salary: Circa £31k
Team: Supporter Engagement Team
Hours: 37.5 Monday-Friday
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser.
This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.
The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.
This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.
About you
The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.
You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
About the role
The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.
As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.
Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.
Key responsibilities
- Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
- Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
- Maintain accurate, high-integrity CRM data to support insight and service innovation.
- Embed and utilise emerging AI tools to resolve routine queries efficiently.
This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.
Your background
- Experience in a high-volume customer service, membership or contact centre environment.
- Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
- Proven ability to diagnose customer needs and triage or signpost to appropriate services.
- Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
- Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
- The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.
This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.
This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
Youth Focus West Midlands (YFWM) is looking for a Regional Development Lead to work as part of the Network of Regional Youth Work Units to build an inclusive and equitable approach to youth voice and youth engagement, ensuring the most marginalised and under-represented young people have their voices heard and acted upon across the UK.
The Development Lead will manage the Amplify funded programme of work across the region. This will include the facilitation of learning networks, peer support groups and peer research approaches, overseeing of project communications and delivering training and support programmes. Along with the collation of best practice around youth voice and contributing to evaluation and impact reporting requirements.
This is a part-time (17.5 hours per week) role on a Fixed Term Contract of 4 years, offering £29,000–£30,000 per annum pro-rata depending on experience (£14,500 – £15,000 before deductions). The role is remote (equipment provided) but with frequent travel required across the West Midlands. Occasional evening and weekend working will also be required.
To find out more please read the role description and person specification provided. To apply, please complete our official application form (CVs and cover letters will not be considered). The deadline for applications is 5pm on Wednesday 18th March. Interviews are expected to take place on 22nd April.



