Care service manager jobs in Bradshaw, greater manchester

Who we are

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £40 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

About the Role

As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.

This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.

You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.

Key Responsibilities

• Represent the charity’s voice, uphold brand guidelines and act as the charity representative 

• Maintain a safe, positive and inclusive group environment

• Identify, report, escalate and signpost all safeguarding concerns

• Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience

• Motivate, encourage and support participants throughout their challenge

• Maximise registration conversions and fundraiser activation

• Work independently, manage your own time effectively, use strong initiative and correct any errors promptly

• Follow clear processes and maintain high standards of accuracy

• Identify, solve and diffuse issues within the groups

• Engage with participants using a warm, friendly and informal tone

• Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)

• Use your personal Facebook profile to moderate groups and build genuine relationships

• Post engaging daily content provided by Social AF

• Manage registrations using GivePanel or similar platforms

Workload & Peak Periods

Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.

We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.

Person Specification

Essential Criteria

• Minimum 3 years’ professional fundraising experience

• Excellent written communication

• Strong attention to detail

• Ability to work independently and manage your own time

• Confident problem‑solver with the ability to multitask

• Warm, personable communication style

• Receptive to feedback and committed to keeping high standards

• Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile

Desirable

• Events or individual giving experience

• An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges

• Experience using GivePanel

• Experience managing Facebook Groups

Training & Expectations

• Attend compulsory training and monthly team meetings

• Join moderation briefings

• Stay up to date with new processes and training

• Be present and responsive on Slack during working hours

Interviews: Wednesday 22nd & Thursday 23rd April

Compulsory training: Tuesday 28th and Thursday 29th (10am–2pm both days)

Start date: Week commencing 4th May

Government and Multi-Lateral Funding Advisor

Permanent, Full Time, Hybrid working (2 days per week in one of our UK offices)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington

Salary: £41,783 for Cardiff, Edinburgh, Warrington per year. £46,666 for London (inc. London allowance per year)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Government and Multi-Lateral Funding Manager, the Government and Multi-Lateral Funding Advisor will drive substantial growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new Institutional funding partners, co-creating and bidding with our Multi-Country Cluster (MCC) and Global Programmes teams.

The role supports development and delivery of the government and multilateral funding strategy for Christian Aid positioning Christian Aid and its partners to secure multi-million awards to maximise impact.

The post-holder will actively engage and cultivate strong relationships with existing and new Institutional funding partners, co-creating and bidding with MCC’s and Global Programmes teams, and will lead  on business capability statements and online donor account registrations.

Some of the main areas of responsibility for the Government and Multi-Lateral Funding Advisor are:

• Working with Government and Multi-lateral Funding Managers, Partnerships and Business Development Lead and Heads of Impact to implement an ambitious strategic framework to enhance engagement and build strong partnerships with agreed Government and Multilateral Funding Partners (including Global Climate Funds, UN, World Bank, Regional Development Banks, Bilateral donors including UK and devolved Governments, European and other Governments) in key areas for collaboration, ensuring alignment with organisational goals to drive impactful results.
• Build and maintain a forward opportunity pipeline for Christian Aid’s institutional funding, collaborating closely with CA Ireland to maximise funding growth.
• Support agreed Supplier Framework Agreements working with MCC Business Development Managers in taking forward pipeline opportunities.
• Collaborate across the Partnerships and Business Development Team and MCC BD Team on tenders and grants, leading bid preparation and ensuring alignment with funding requirements.
• Conduct donor mapping approaches to strengthen long-term financial growth.
• Identify and analyse funding opportunities, providing strategic insights and competitive analysis to maximise Christian Aid’s positioning.
• Support or lead the development of high-quality funding proposals, ensuring alignment with donor requirements and fostering co-creation with partners.
• Lead on global business capability statements and content across Christian Aid programme priorities ensuring these are up to date on the CA intranet and website and available and adaptable for bid teams and business development roles to use. This can include work with internal and external designers as required.
• Leads on key online donor accounts and portals management supporting Government and Multi-lateral Funding Manager(s) and Business Development Managers (MCC).

About you

Who we are looking for:

Essential:

• Highly developed communication, networking, consulting and relationship-building skills, including but not limited to Government Departments, INGOs, NGOs and Private Sector and country missions.
• Highly developed interpersonal skills at senior levels with advanced negotiation and conflict resolution abilities.
• Highly developed research skills for identifying strategic funding and partnership opportunities.
• Highly developed organisational, planning, and prioritisation abilities.
• Substantial experience and proven success in securing six to seven figure grants.
• Substantial understanding of institutional donor funding landscapes and emerging trends.
• Substantial experience in donor engagement at global regional or country mission levels, working with senior stakeholders.
• Strong writing skills including promotional materials.
• Substantial experience in technical grant and service contract bid writing and annexes and developing grant budgets.
• Developed understanding of financial controls, project design tools, monitoring frameworks, and humanitarian programming principles.

Desirable:

• Bachelor’s degree or equivalent education.
• Experience or understanding of EU, UK Government, UN partner portals.
• Medium level proficiency in speaking and writing in French or Spanish.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.

Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).

Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.

Benefits of working at Action for Global Health (hosted by STOPAIDS)

We offer a number of benefits, including:

• We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
• We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
• A group stakeholder pension scheme with 6% employer contributions
• An individual learning and development budget allocated to staff members each year
• 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
• Enhanced maternity and paternity pay for employees with 1 year's service or more

Closing date: 6th April 2026

Please note that should sufficient applications be received we reserve the right to close this advert early.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Pathfinder role is often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?

Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?

Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?

Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?

If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.

About Us

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year
• Access to regular clinical supervision

About the job

About this role:

The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.

This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.

The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.

Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.

The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.

Key terms and conditions

Job Title: Specialist Support Worker

Hours: 31 hours per week

Contract: Permanent

Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm

Location: Justlife Centre, Manchester

Salary: £15.33 p/h (£29,894 per annum pro rata)

Application Process

To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.

Use of Artificial Intelligence (AI)

We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.

Provisional interview dates will be the week of 20th April.

Role description

Service Delivery:

Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.

This could include, but is not limited to:

• Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
• Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
• Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
• Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
• Maintaining regular contact, a listening ear and emotional support during times of crisis.
• Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
• Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.

Service Development:

• Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide data, reports and impact studies when requested.
• To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research:

• Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Responsible to: Service Manager

Responsible for: N/A

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience:

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
• Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
• Experience of working with people in contact with the criminal justice system.

Skills:

• Care, empathy and skilled in dealing with emotionally vulnerable clients.
• Excellent ability to engage with clients in an empowering manner.
• Effective communication; written and oral skills.
• Effective administrative and IT skills.
• Excellent organisational skills.
• Driving licence holder and access to a vehicle (desirable).

Knowledge:

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
• An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.

Personal Attributes:

• Commitment to equal opportunities in our service delivery.
• High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
• Ability to be self-motivated and work well in a team and as a lone worker.

As our Operations Co-ordinator, you will play an important role in keeping Birthrights running smoothly. Working closely with the Operations Manager and wider team, you will support a range of administrative, HR and finance processes that enable our work to protect and advance human rights in maternity care across the UK.

We are looking for someone who is highly organised, proactive and detail-oriented, with strong communication skills and the ability to manage multiple priorities. Experience supporting administration, HR processes or finance tasks is desirable.

A commitment to human rights, equity and anti-oppressive practice is important, as is the ability to work collaboratively in a small, mission-driven organisation.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Co-ordinator role by: 12pm (noon) on 6th April.

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

JOB DESCRIPTION

The Role

This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.

Key Responsibilities Include:

• Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
• Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
• Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
• Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.

Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.

Hours Per Week: 30

Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children

Benefits:

• Salary: £28,000 per annum (£35,000 FTE pro rata).
• Hours: 4 days per week (30 hours), including some evening and weekend work.
• Contract: Permanent (2-year funding secured).
• Location: Hybrid; based at Victoria House (Oldham) with community outreach.
• Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.

Growth: Access to professional development, training, and qualifications

Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person

This position can not be job-shared

This position is not suitable as a secondment opportunity

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Prospectus is delighted to be partnering with our client in the recruitment of a new Community Services Coordinator, on a permanent basis. This is an exciting new role for the organisation which offers flexibility, and the opportunity to make a tangible difference to the lives of those living with lupus.

Please note, this role will be remote (based in Northern Ireland) with regular travel across NI and across the wider UK, depending on service need. Please also note, this role is offered on either a full-time or part-time basis.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. This organisation is the only national charity supporting people living with lupus and those that care for them. They hold an ambition for a world where people with lupus can live full and active lives and work hard to empower people by providing information about lupus and offering support so their voices are heard and their condition diagnosed and managed effectively.

This is an exciting new role for the organisation which will focus on engaging with communities and recruiting and training volunteers to deliver peer support services for those living with lupus. As Community Services Coordinator you will work as part of a small, tight-knit team, and will facilitate co-production sessions with stakeholders across the lupus community, enabling beneficiaries to design and shape community-based services. The role will involve providing direct support to service users, producing regular reports, and supporting and managing volunteers to provide service resourcing. The organisation is particularly interested in developing their support offering across Northern Ireland and require someone who understands the health landscape and is confident to engage with a range of stakeholders to develop their offering.

This is a unique opportunity to make a significant impact across the lupus community. To apply for this role you must have demonstrable experience of recruiting, supporting and managing volunteers, and will be confident working in partnership with a range of stakeholders. You will be a warm and engaging individual with experience of facilitating group work in a variety of settings, and monitoring services for evaluative purposes. You will have a clear understanding of supporting others to navigate the UK health system (with a particular understanding that this differs between UK nations).

Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to put together a supporting statement.

Interviews to take place on Wednesday 29th April.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.

Ready for a role where your psychology can genuinely shape a developing service? PATH is growing, and we’re looking for a Clinical Psychologist who is energised by complexity, values-led practice, and the chance to build something alongside a passionate team. This is an exciting moment to join us—bringing your ideas, your therapeutic skill, and your professional leadership to a service that is ambitious about outcomes and relentless about care and compassion. 
 
We’re proud to be part of an Ofsted rated Outstanding provision, and we’re investing in psychological thinking as a central part of how we work. If you’re looking for a post with space for creativity, strong multi-disciplinary relationships, and real opportunity to develop specialist expertise, PATH could be the right next step. 

We warmly welcome applicants with strong knowledge of neurodiversity, early trauma and the experiences of adopted and care-experienced people, including those with lived or professional expertise. 

A values-based team you’ll want to be part of

You’ll be joining a warm, supportive and highly committed group of professionals who care deeply about the people we serve and the quality of our practice. We work collaboratively—sharing thinking, holding risk together, and making space for reflection even when we’re working at pace. Psychological safety matters here: you’ll have access to supervision, peer support and opportunities for CPD. 

What you’ll bring 

• Professional expertise in psychological assessment, formulation, intervention and consultation, grounded in ethical and evidence-based practice. 

• Confidence with complexity—able to hold risk, uncertainty and co-occurring needs, while staying compassionate and person-centred. 

• At least two therapeutic modalities relevant to this sector (e.g., CBT, ACT, CFT, DBT-informed approaches, systemic/family therapy, EMDR, or other trauma-focused therapies), and the ability to integrate approaches thoughtfully. 

• Collaborative team working—you enjoy working across disciplines and with partner agencies, contributing to shared plans and shared outcomes. 

• Agility and pace—able to prioritise, adapt and respond to changing needs while maintaining high clinical standards and clear documentation. 

• A development mindset—motivation to contribute to a growing hub, improve pathways, and evaluate impact using outcomes and feedback. 

We’re also happy to discuss the opportunity with clinical / counselling psychologists who may be earlier in their career. If you can demonstrate a strong commitment to this sector—through relevant placements, roles, voluntary work, research, reflective learning, or lived experience that informs your practice—we would welcome a conversation. We’re interested in potential as well as experience: your values, your curiosity, and the way you work with people and systems matter to us. 

ROLE PROFILE

JOB TITLE:

Clinical Psychologist

ACCOUNTABLE TO:

Clinical Lead

RESPONSIBLE TO:

Clinical Director

HOURS OF WORK:

Full time / Part time

LOCATION:

Remote working with travel flexibility

DURATION:

Permanent

SALARY / GRADE:

Grade 8 £43,471 - £59,389(pro rata for part time)

KEY WORKING RELATIONSHIPS

•      Clinical Director and PATH Clinical Lead
•      PATH team
•      AUK staff
•      Children and adults accessing our services
•      Referrers and external agencies as appropriate

MAIN DUTIES AND RESPONSIBILITIES

·Deliver high-quality psychological assessment, formulation and intervention for the PATH client group.

·Provide specialist advice, consultation and reflective practice to colleagues and partner services.

·Facilitating reflective groups for families referred to PATH.

·Identify and manage safeguarding risk in line with AUK policies.

·Contribute to multidisciplinary formulation and intervention planning.

·Support service development, evaluation and quality improvement, using outcome measures and feedback.

·Maintain accurate clinical records and produce clear, timely reports for a range of audiences.

·Provide line management and/or supervision within the PATH team.

·Contribute to the training offer within Adoption UK

·To contribute to and maintain accurate records for those using the service on Adoption UK systems and ensuring compliance with both GDPR, safeguarding and confidentiality.

CRITERIA

Knowledge and Experience

•Experience of working with children and families experiencing the effects of trauma and attachment difficulties (Essential)

•Extensive experience of working within the field of mental health (Essential)

•Experience of working with adoption services (Essential)

•Experience of providing clinical supervision to staff and therapists delivering services to vulnerable families (Essential)

•Knowledge and experience of safeguarding process and procedures (Essential)

•Extensive experience and specialist training/accreditation in relevant subjects and differing types of therapy such as DDP, Theraplay, Neurodiversity, Life story, NVR (Desirable)

•Knowledge of adoption services including AGSGF processes (Desirable)

Qualifications and Education

•Doctoral Level Clinical Psychologist (Essential)

•Current registration with a professional body HCPC (Essential)

•Evidence of continuing professional development (Essential)

•Training in a range of therapeutic modalities e.g. NVR, DDP, Theraplay, Internal Family Systems, Sensory Attachment Intervention (Essential)

Skills and Abilities

•Leadership and support skills

•Group work skills

•A reflective and empowering approach

•Strong application of theory

•Creativity and innovative approach to service delivery

•A commitment to the voice of children and families

Accountability

•Consultant Clinical Psychologist

•Responsible for maintaining own professional standards

•Responsible for delivering practice within the policies and standards of the charity

Behaviours

•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

•Contributes to an open and honest culture

•Supports, encourages, and motivates colleagues.

•Encourages challenge, creativity and innovation.

•Leads by example.

•Values transparency and consistency.

•Understands the role of individual and collective accountability.

•Actively contributes to Adoption UK’s mission.

•Has a clear understanding of other colleagues’ roles and responsibilities

•Shares skills and knowledge.

•Promotes Cross Functional team working.

•Offers outstanding service to members.

•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

•Identifies and uses the most appropriate form of communication.

•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

•Is responsive to colleagues, third party professionals and service users.

•Takes pride in own development.

•Enthusiastic and committed to achieving high standards and meeting agreed objectives.

•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Job Title: Estate Officer, East Anglia

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within East Anglia or the East of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.