Caring services communications lead jobs
Are you an organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Assistant to play a key role in supporting the delivery of this varied and ambitious programme.
What does this role do?
As High Value Events Assistant, you will:
- provide high-quality administrative and delivery support across a portfolio of flagship, bespoke and stewardship events for high value audiences.
- manage guest lists, invitations and RSVPs, ensuring accurate data handling and a seamless supporter journey.
- support the development of event content and collateral, including liaising with internal teams and sourcing compelling case studies.
- research and liaise with venues and suppliers, source prize donations and support event logistics to ensure smooth delivery.
- lead on the organisation of regular internal events, including the annual departmental conference.
- take responsibility for delivering a small number of supporter engagement events, working with major donors and corporate partners where appropriate.
Interviews for this role are provisionally scheduled for Tuesday 31st March and Wednesday 1st April 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll have experience in events, administration or team support, ideally within the charity, fundraising or corporate sectors. You’ll be highly organised, detail-focused and confident managing multiple priorities in a fast-paced environment. You’ll bring strong communication skills, sound judgement and a proactive approach to problem-solving. Most importantly, you’ll be motivated to contribute to impactful events that support the mission of Dogs Trust.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Action for Conservation is a UK grassroots charity using innovative approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. In 2019, we launched our flagship Penpont Project on a 2,000-acre estate in Bannau Brycheiniog (Brecon Beacons), Wales. The Penpont Project is the largest intergenerational nature restoration project of its kind in the world, aiming to demonstrate how youth leadership and ambition can advance nature’s recovery at a time of acute ecological crisis.
We are currently looking for a Community Tree Nursery Coordinator to join the Penpont Project and run our Community Tree Nursery, growing trees from native tree species, including trees of conservation and heritage value, through collaborative learning and community-building activities. The focus of the role is as much on intergenerational learning and community engagement as it is on the processes of tree rearing and producing trees for planting out across the landscape. This is a brilliant opportunity for someone with good knowledge of tree planting, growth and care, and a passion for working with young people and communities. Please be aware that this is a physically active role, and you should be willing to work outdoors most of the time.
Applications close on Sunday, 22 March at midnight.
Key terms
Start date: mid/late April 2026 or sooner, if possible
Contract type: Part-time, fixed-term until 31 December 2027, with possibility to extend subject to funding
Starting salary: £29,105 - £30,344 FTE (pro-rata) depending on experience
Hours of work: 14-21 hours / 2-3 days per week to be agreed with the successful candidate. This role requires evening and weekend work, with the possibility of supporting overnight visits. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Penpont, Brecon (we offer hybrid working whenever possible)
What you will do
- Look after the day-to-day running and maintenance of the Tree Nursery together with our partners.
- Grow native tree species to use as stock for tree planting at Penpont, with types and quantities of trees to be determined based on project needs and what we can hope to achieve through volunteer action and educational events.
- Engage young people and the local community around Penpont with the Tree Nursery through a variety of events and activities, supporting them to grow their skills, knowledge and confidence related to trees, and ensure there is a solid volunteer base to support the nursery’s operation.
- Be responsible for the general coordination of Tree Nursery events and manage all relevant administration and logistics.
- Support monitoring, evaluation and learning (MEL) activities as relevant to your role to understand the impact of our work and facilitate learnings.
What we are looking for
- Experience of working with young people, ideally aged 12-18 and community volunteers and proven ability to engage, motivate and support people from diverse backgrounds and age groups
- Good horticultural knowledge, from selecting seeds to growing and nurturing tree stock, including traditional growing techniques; knowledge related to woodlands and forest ecosystems is desirable
- Experience of organising and running events and activities from start to finish, including liaising with stakeholders, managing logistics, health and safety and safeguarding
- Proven ability to facilitate stimulating, interactive and inclusive youth/community group sessions, especially practical activities in an outdoor setting
- Excellent communication, interpersonal and teamwork skills and ability to build and maintain positive relationships with colleagues, partners, young people and other stakeholders
- Excellent organisational and time management skills and ability to prioritise effectively to meet deadlines
- A proactive and self-reliant approach to work, ability to work independently, problem-solve and take initiative to achieve results
- Good IT skills, including using Google Workspace applications (e.g. Gmail, Docs, Sheets, etc.) or similar
- Physical ability to meet the demands of the role as well as willingness to work outdoors in all seasons/weathers and to work outside of usual office hours
- Fluency in Welsh is desirable
Why work with us?
You’ll be joining a dynamic, mission-driven team who truly love what they do. Some of the benefits we offer include:
- A 9-day working fortnight with every other Friday off, or a proportionate amount of time off for part-time staff
- 25 days of annual leave plus bank holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 2 paid volunteer days each year
- A workplace pension with 4% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- A robust training package and a bespoke professional development plan
Please read the Recruitment Pack for this role for full details, including the complete job description and guidance on the application process.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please get in touch.
Guaranteed Interview Scheme
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. We strongly encourage people from demographics that are currently underrepresented in the environmental movement to apply, particularly those from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
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Amdanon ni
Elusen llawr gwlad yng ngwledydd Prydain yw Gweithredu dros Gadwraeth, sy’n defnyddio dulliau arloesol i ysbrydoli ac i rymuso pobl ifanc o gefndiroedd amrywiol, rhwng 12 a 24 oed, i fod y genhedlaeth nesaf o arweinwyr amgylcheddol.
Ynglŷn â’r swydd
Dyma gyfle cyffrous i rywun sydd â gwybodaeth arddwriaethol ac angerdd am weithio gyda phobl ifanc a chymunedau i ymuno â’n prosiect blaenllaw ar adfer byd natur ym Mhenpont, a chyfrannu at ddatblygiad a llwyddiant ein Meithrinfa Goed Gymunedol newydd, gan wella’r canlyniadau i bobl ifanc a’r amgylchedd.
Yn y swydd hon, byddwch yn ymgymryd â rôl bwysig yn cyd-reoli Meithrinfa Goed Penpont, gan helpu i'w sefydlu fel canolfan fywiog ar gyfer byd natur a chysylltiad cymdeithasol yn y gymuned leol, ac fel ffynhonnell coed o ansawdd uchel o rywogaethau coed brodorol, gan gynnwys coed o werth treftadol a chadwrol, ar gyfer Prosiect Penpont.
Swydd: Cydlynydd Meithrinfa Goed Gymunedol Penpont
Dyddiad cychwyn: canol/diwedd mis Ebrill 2026 neu'n gynt, os yn bosibl
Math o gontract: Rhan-amser, tymor penodol tan 31 Rhagfyr 2027, gyda'r posibilrwydd o ymestyn yn amodol ar gyllid
Cyfnod prawf: Tri mis
Cyflog cychwynnol: £29,105 - £30,344 CALl (pro rata) yn dibynnu ar brofiad
Oriau gwaith: 14-21 awr / 2-3 diwrnod yr wythnos i'w gytuno gyda'r ymgeisydd llwyddiannus. Mae'r swydd hon yn gofyn am waith gyda'r nos ac ar benwythnosau, gyda phosibilrwydd o gefnogi ymweliadau dros nos. Gellir cymryd amser o’r gwaith yn lle tâl (TOIL) am weithio goramser.
Lleoliad: Penpont, Aberhonddu
Teithio: Teithio achlysurol yn yr ardal leol ac yn genedlaethol ar gyfer digwyddiadau a chyfarfodydd
Cyfrifoldebau allweddol
- Rhannu cyfrifoldeb am redeg a chynnal y Feithrinfa Goed o ddydd i ddydd ar y cyd â'n partneriaid.
- Tyfu rhywogaethau coed brodorol i'w defnyddio fel stoc ar gyfer plannu coed ym Mhenpont, gyda mathau a meintiau'r coed i'w pennu ar y cyd â Rheolwr Prosiect Penpont a’r Arweinydd Technegol, yn seiliedig ar anghenion y prosiect a'r hyn y gallwn obeithio ei gyflawni trwy weithredu gwirfoddol a digwyddiadau addysgol.
- Dod â phobl ifanc a'r gymuned leol yn rhan o waith Penpont gyda'r Feithrinfa Goed drwy amrywiaeth o ddigwyddiadau a gweithgareddau, gan eu cefnogi i ddatblygu eu sgiliau, eu gwybodaeth a'u hyder o ran coed, a sicrhau bod sylfaen gadarn o wirfoddolwyr i gefnogi gweithrediad y feithrinfa.
- Bod yn gyfrifol am y gwaith cyffredinol o gydlynu digwyddiadau’r Feithrinfa Goed a rheoli'r holl waith gweinyddol a logisteg perthnasol.
- Cefnogi gweithgareddau monitro, gwerthuso a dysgu ym Mhenpont yn ôl yr angen i'ch swydd er mwyn deall effaith y prosiect a dysgu gwersi.
Pam gweithio gyda ni?
Ymhlith manteision gweithio yn Gweithredu dros Gadwraeth mae:
- 9 diwrnod gwaith bob pythefnos, gyda phob yn ail ddydd Gwener i ffwrdd, neu swm cymesur o amser i ffwrdd i staff rhan-amser
- 25 diwrnod o wyliau blynyddol ynghyd â gwyliau cyhoeddus, yn ogystal ag un diwrnod ychwanegol am bob blwyddyn a wasanaethir hyd at uchafswm o 30 diwrnod
- Hyd at 5 diwrnod o absenoldeb ar gyfer datblygiad proffesiynol a hyd at 2 ddiwrnod â thâl i wirfoddoli bob blwyddyn
- Pensiwn gweithle gyda chyfraniadau cyflogwr o 4%
- Mynediad at weithio hyblyg i'ch helpu i gynnal cydbwysedd iach rhwng bywyd a gwaith
- Diwrnodau i ffwrdd rheolaidd yn yr awyr agored gyda’r tîm a’r sefydliad
- Pecyn hyfforddi cadarn a chynllun datblygu pwrpasol, wedi'u cyd-ddatblygu gyda'ch rheolwr llinell, i gefnogi eich cynnydd a'ch amcanion gyrfa
Ein hymrwymiad i amrywiaeth
Mae amrywiaeth yn un o'n gwerthoedd craidd fel sefydliad ac rydyn ni wedi ymrwymo i greu amgylchedd gwaith cynhwysol lle mae amrywiaeth yn cael ei gwerthfawrogi a lle mae cyfle cyfartal. Rydyn ni hefyd yn cydnabod bod yr argyfwng hinsawdd ac ecolegol yn effeithio'n anghymesur ar gymunedau lleiafrifol a/neu sydd wedi’u hymyleiddio – ond mae'r lleisiau hyn wedi'u tangynrychioli'n sylweddol yn y sector.
Ar hyn o bryd, y sector amgylcheddol yw'r sector lleiaf amrywiol ond un yn y Deyrnas Unedig, gyda dim ond 4.8% o weithwyr o gefndiroedd ethnig leiafrifol. Os yw'r mudiad amgylcheddol am lwyddo i greu dyfodol mwy gwyrdd sy'n cefnogi’r gymdeithas gyfan, mae angen lleisiau amrywiol wrth wraidd ein rhaglenni. Rydyn ni felly’n annog pobl o ddemograffeg sydd heb gynrychiolaeth ddigonol ar hyn o bryd yn y mudiad amgylcheddol i ymgeisio.
Cynlluniau Cyfweliad Gwarantedig
Rydyn ni’n annog ceisiadau yn arbennig gan bobl o gefndiroedd ethnig leiafrifol neu sy'n byw ag anabledd neu gyflyrau iechyd hirdymor. Byddwn yn cynnig cyfweliad i unrhyw ymgeiswyr o gefndiroedd ethnig leiafrifol neu sy'n byw gydag anabledd sy'n dewis ymuno â'n Cynllun Cyfweliad Gwarantedig wrth wneud cais ac sy'n bodloni'r meini prawf hanfodol ar gyfer y swydd hon.
Y dyddiad cau ar gyfer gwneud cais yw nos Sul 22 Mawrth 2026 am hanner nos.
Os hoffech ragor o wybodaeth, cymorth gyda gofynion hygyrchedd, fel addasiad i'r broses ymgeisio neu gyfweld, neu sgwrs anffurfiol, cysylltwch â ni drwy e-bost.
Building the next generation of nature conservationists


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Vauxhall City Farm is looking for a dynamic Education Officer to support the delivery of our unique range of educational opportunities - from creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability - to drop in community events throughout the year. You will play a vital role in supporting children, young people, and community groups, particularly those facing barriers to acheiving their potential, and be a vital part of the wider Vauxhall City Farm team. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms.
We're looking for someone with:
- Experience delivering educational activities/workshops for diverse audiences
- Commitment to education, conservation and the environment
- A practical and enthusiastic approach to learning outside of the classroom
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Excellent literacy, numeracy and IT skills
- Knowledge of safeguarding and health safety practices
- Comfortable working with and handling animals
- Willing to undergo an enhanced DBS check
Please note that the closing date and time for all applications is Tuesday 31st March at 9am.
We will aim to contact all applicants to inform them if they are shortlisted for interview by Monday 6th April.
Interviews will take place on Monday 13th April onsite at Vauxhall City Farm.
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



Job Title: IDVA
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding
Salary: £32,604 per annum
Location: Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required
Deadline: 4th April 2026 at 11.00pm
Interviews: In person in London SE20
About the role: We are seeking to recruit an experienced IDVA. You will provide high-quality, proactive support to victims of domestic violence and abuse, delivering services to those at high risk, as well as low or medium risk clients when required. This role operates within Bromley & Croydon Women’s Aid (BCWA) but contributes to the Safe Horizons London Partnership, ensuring survivor-focused, culturally competent, and intersectional support.The IDVA will work collaboratively with the Safe Horizons network, supporting victims/survivors through both in-person advocacy and the partnership’s bespoke digital platform, which provides access to specialist modules, resources, and 24/7 support where appropriate.
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required.A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
At Yada we provide an outreach service across coastal west Sussex that supports women impacted by sexual exploitation. Our outreach team is warm, friendly, approachable and trauma informed. As a team we are passionate about reducing the risk of sexual exploitaton, supporting women impacted by it and educating our community on the risks of sexual exploitation.
Applicants should send an up-to-date CV along with a cover letter by midnight 23rd March 2026.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference
Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.
Why Join Us?
- Be part of a values-led, inclusive charity making a real difference to the people we work with.
- Flexible, home-based working with occasional travel and supportive colleagues.
- Opportunities for professional development and growth.
- A culture that values staff wellbeing, innovation, and amplifying voices.
About the Role
We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).
As Finance Manager, you will:-
· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing staff development and continuous improvement of processes and procedures.
· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.
· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.
· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.
· Support audit preparation and liaise with external auditors as required.
· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.
· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.
About You
We need you to bring:
·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.
· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.
· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.
· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.
· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.
· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.
The following attributes are also desirable:-
· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.
· Experience working with local authority contracts or complex funding environments.
· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.
As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.
We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now!
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
This role covers London & South East. You must be able to work across London boroughs
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East. You must be able to work across London boroughs
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 26 February 2026
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.
In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.
Key responsibilities
· Lead governance and compliance across the organisation.
· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.
· Support financial oversight, including budgeting processes, reporting, and financial controls.
About you
· Strong experience in charity governance, administration, or organisational management.
· Good understanding of UK charity and company law.
· Confident working with Trustees and senior leadership.
· Financially literate with excellent organisational and communication skills.
· Passionate about animal welfare and the values of our charity.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Care Team - Gloucestershire and Swindon area
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 30/04/2027
Interviews: Tuesday 31st March 2026 (online), Assessment centre in our London office - Friday 10th April 2026
Step into a role where your leadership directly shapes the futures of young people across London and the South East. As our Head of Delivery, you’ll guide and inspire a passionate, London and the South East‑based team to deliver high‑impact programmes that help 11–30‑year‑olds build skills, confidence and real opportunities. You’ll play a pivotal role in transforming lives across the capital’s diverse communities.
Bringing energy, clarity and strategic thinking, you’ll lead the design and delivery of programmes that meet the needs of London and the South East’s young people. You’ll build strong local partnerships, ensure services are delivered safely and effectively, and champion an inclusive culture where your team can thrive. With a focus on performance, quality and continuous improvement, you’ll make sure your work has real and lasting impact.
If you’re a collaborative leader who loves developing teams, strengthening community partnerships and delivering work with purpose, this is your chance to make a meaningful difference. Join us and help unlock potential for young people across London and the South East.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Research Grants Officer
Contract type: Fixed Term Contract (24 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £37,000 - £41,000
Are you experienced in research administration or grant management? Do you bring strong organisational and analytical skills? We’re recruiting a Research Grants Officer to support Macmillan’s growing research funding programme.
We are establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
As a Research Grants Officer, you will play a key role in ensuring the smooth operation of the research funding cycle, from application and peer review through to award management and post‑award administration. You’ll work closely with the Research Grants Manager, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.
Key responsibilities:
- Support the development, implementation, and management of Macmillan’s research grants programme.
- Create, update, and publish key documentation for each funding round.
- Coordinate expert review panels, including scheduling, logistics, and budget oversight.
- Provide secretariat support for funding panels, including preparing papers, taking minutes, and compiling applicant feedback.
- Manage post‑award processes such as grant agreements, financial tracking, and change requests.
- Monitor reporting compliance and work with Finance to ensure accurate expenditure records.
- Act as the primary point of contact for funded academics, supporting timely reporting and dissemination of research outputs.
- Work with the Communications team to promote research findings and their impact.
- Support internal and external events to strengthen the research community.
- Represent Macmillan at academic conferences and sector events.
About you
The successful candidate will bring:
- Experience in research administration or grant management within an academic, charity, or funding organisation.
- Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
- Strong analytical and reporting skills, with experience interpreting data and maintaining accurate records to support effective monitoring of funded projects.
- Experience of providing secretariat support for committees or panels
- Excellent communication skills, attention to detail, and confidence working with a range of stakeholders.
- An understanding of research funding processes and a willingness to learn and develop within a growing research function.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Monday 16th March
Interview dates: Online interviews will be held on Monday 30th March
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR FOR YOUNG PEOPLE
Handcrafted seek their new Director for Young People.
- Hours: Full time, 37.5 hours per week and will consider part time/flexible hours
- Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs
Do you have significant experience at senior level working with vulnerable young people?
Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally?
Can you demonstrate the below?
- Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people’s services
- In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level
- Strong communication skills and the ability to engage young people, teams and external partners
Do you have experience in the following?
- Leading teams, supervising staff and developing professional practice
- Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance
- Operational leadership within social care, education or supportive housing
You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working.
Download the candidate pack for full details, responsibilities and person specification.
This role is subject to a DBS check, which will be carried out by the employer.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
Key dates:
- Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
- Interviews with Handcrafted: TBC
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Family Support Worker - Greater Manchester
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.