Charity manager jobs in Thornton heath, greater london

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Specialist Housing IDVA

Salary: £27,000 - £32,000 depending on experience

Location: Hammersmith Head Office and once a month you will attend St Mungo's

Hours: 35 hours per week

Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 4-5 weeks)

Contract: Fixed Term Until March 31st 20267

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. The successful candidate will work with service users in Hammersmith and Fulham, Westminster and Kensington and Chelsea with an identified housing need, including those who are homeless or have additional needs, such as poor mental health, substance use, or those who are victims of Modern Day Slavery and trafficking. We are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs. As part of this role you will attend St Mungo's once a month to provide outreach support.

To be successful as Specialist Housing Advocate you will need the below experience and skills:

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 26 April 2026

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Recovery Support Team Leader

Location: London

Salary: £30,082

Vacancy Type: Permanent

About The Role

The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway.

While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice).

Roles Responsibilities

The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.

The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions.

The role is Hybrid but regular travel is required to London and Surrey prison and community projects as well as visits to national Forward Trust projects. This role will require occasional cover of weekend and out of hours shifts in this area. Travel will be covered by The Forward Trust to any areas outside of your base unit and ideally you should be based within the London or Surrey areas.

The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. 

All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 4-12 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

• Yourself (personal information, financial information, police information, criminal history)
• Your family (parents, parents’ partners, siblings, partner(s), children)
• Co-residents
• Associations that may cause a conflict of interest with your role or the prison service.
• Background checks across police information systems on you, your family and other associates
• Credit reference checks
• Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
• Other government and overseas agency or police checks.

The Ideal Candidate

• Flexibility to meet the needs of the service as it develops.
• A positive problem solving approach with the ability to focus on key issues quickly and clearly.
• Effective negotiating and influencing skills.
• Previous experience of developing and implementing service improvements.
• The ability to engage effectively with the client group.
• Experience of developing partnerships with employers and running a job brokerage service.
• Experience of supervision work of others and proven human resources management skills.
• Understanding of the voluntary sector.
• Understanding of and sensitivity to diversity and equality issues.
• Working knowledge of using Microsoft office packages and databases.
• Commitment to 12 steps interventions and treatment approach.
• Knowledge of the use of database monitoring systems.
• Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes.
• Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Do you enjoy using evidence and judgement to manage risk and raise professional standards? Looking for a senior regulatory role with real impact and public value?
 
TPP is recruiting a Senior Regulatory Officer (Supervision) on behalf of a national regulator working in the public interest. This is a 15-month maternity cover position within a values-led organisation, focused on risk-based supervision, relationship management and improving compliance outcomes.
 
Key Responsibilities

• Manage a portfolio of regulated individuals, organisations and training providers
• Conduct desk-based reviews and on-site visits, agreeing and monitoring actions
• Lead compliance testing, regulatory returns and thematic reviews
• Maintain accurate case records and produce high-quality reports
• Contribute to regulatory policy development and continuous improvement
• Support and mentor junior colleagues 

About You

Essential:

• Strong understanding of regulatory or quality frameworks
• Experience assessing risk and making evidence-based decisions
• Excellent written and verbal communication skills
• Ability to manage competing priorities and work at pace

Why Apply?

• Senior role with real influence on standards and public protection
• Flexible hybrid working (2 days in the office, 3 from home)
• Opportunity to contribute to meaningful, public-interest regulation

We are reviewing CV’s as they come through. If this is of interest, please don’t delay in applying.

Closing date is 13th April
Interviews to take place week commencing 27th April 2026
  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Mental Health IDVA

Salary: £27,000 - £32,000 depending on experience.

Location: Hammersmith

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.

As the Mental Health IDVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients for whom mental health is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service.

You will be delivering one-off drop-in sessions for clients referred via LBHF Talking Therapies and we are aiming to expand these drop-in sessions to the other two boroughs in this new financial year (RBKC & WCC).

To be successful as the Mental Health IDVA you will need the below experience and skills:

You’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

In short, you will:

· Establish positive, proactive and innovative working relationships with mental health services and partner agencies.

· Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

· Assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.

· Advise women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced.

· Work with mental health service providers to introduce the service and encourage practitioners to identify domestic abuse, respond appropriately and refer to the service.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please apply with an up to date copy of your CV and a cover letter via our careers site.

• Closing Date for Applications: Sunday 26th April 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Fixed term up to 12 months (maternity cover) 

Plan International UK is a global charity advancing equality for girls and a just world for all.

Because here’s the truth: around the world, girls still face more risks and fewer choices – and their hard-won freedoms are increasingly under threat.

But girls aren’t backing down and neither are we. Together the plan is still on, until every girl is safe, in school, and can choose her own future. Until we are all equal.

We’re looking for a talented Copy and Content Officer (maternity cover) to help bring our story to life – boldly, clearly and consistently. If you’re a brilliant writer who loves working collaboratively to create powerful content, this is an exciting opportunity to make your words count. 

In this role you’ll be our in-house copy expert, working with others to help embed our refreshed challenger brand identity and drive engagement across a variety of formats and channels. You’ll craft and edit impactful copy in line with our recently refreshed tone of voice, house style, brand guidelines and communications principles. You’ll play an active role as part of the Brand and Content team in planning and shaping the content that powers our marketing, fundraising and influencing goals. And you’ll model how to execute ethical creative ideas through the power of words – and help others feel confident doing it too.

This role sits within the Strategic Communications and Content Unit in the Influencing and External Affairs Directorate, working closely with teams across the organisation including the Fundraising and Supporter Engagement Directorate. 

To be our successful candidate you’ll:

•    have a track record of creating and editing powerful, audience-focused copy across multiple formats and channels. 
•    be passionate about words and understand their power, selecting them thoughtfully to ensure storytelling is clear, authentic, inclusive and anti-racist.
•    be able to demonstrate you’re a true team player and willing to contribute to the operation of a small and creative content team. 
•    bring strong interpersonal skills that help you ace creative briefs, elevate ideas and strengthen how we communicate right across the organisation. 
•    have experience helping colleagues improve their writing through clear, constructive guidance that lifts the overall quality of our content.  

Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on Wednesday 15 April 2026 

Interviews will take place on Tuesday 28 April 2026 and Wednesday 29 April 2026

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-227 728

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments across eight Royal Parks in London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent’s Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our Royal Parks and public spaces are among the most visited attractions in the UK, welcoming tens of millions of visitors each year.

We are looking for a Team Leader to join us on a full-time, fixed term contract basis until October 2026 working 40 hours per week, working at The Courts at Hyde Park. It is a requirement that at least one weekend day is worked per week.

The Benefits

• Salary of £31,313 per annum (£15.54 per hour)
• 26 days’ annual leave plus public holidays
• Offices based in beautiful park locations

This is a rewarding opportunity for a leisure, hospitality or service industry professional with high-volume experience to join our exceptional organisation as we continue to make a positive difference to the lives of people across London.

You’ll have the chance to grow and develop your career amongst some of London’s most iconic outdoor spaces, enabling sporting activities for individuals and communities who cannot access facilities elsewhere.

As such, you’ll have the chance to make a positive impact whilst growing and developing your skills, safe in the knowledge that your work will do genuine good and support innumerable people.

The Role

As the Team Leader, you will ensure that members of the public, groups and teams can enjoy tennis facilities across Hyde Park.

Providing operational shift leadership to a team of Operations Assistants and other staff, you will work across our tennis and padel facilities.

You’ll ensure all activities run smoothly and safely, championing excellent customer service and health and safety at all times. Supporting your team and colleagues, you will prepare facilities for daily use and special events, contributing to a positive, well-managed environment for both customers and staff.

About You

To be considered as the Team Leader, you will need:

• Previous experience in the leisure, hospitality or service industries
• Experience working with high volumes of customers
• The ability to manage customers and resources to support smooth operations
• Excellent customer service skills with clear, professional communication
• The ability to work flexibly and manage changing priorities in a fast-paced environment

We want to put everyone in the best possible position to succeed and use Recite Me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Team Leader, please apply via the button shown. Successful candidates will be appointed on merit.

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

Help Nature Thrive (HNT) is an initiative aimed at tackling the global biodiversity crisis by making The Royal Parks more resilient, more biodiverse and more connected to the visitor. It is supported by £900k of annual funding thanks to players of People’s Postcode Lottery and seeks to deliver park conservation improvements, enhance the learning journey of visitors and collect data to inform management practices.

We are now looking for a Help Nature Thrive Marketing & Communications Officer to join us on a full-time basis, until September 2026, subject to funding. This role is funded by the People’s Postcode Lottery.

The Benefits

• Salary of £34,743- £37,500 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an outstanding opportunity for a marketing, communications and media professional with experience researching and developing engaging content to join our prestigious organisation.

Parks and green spaces have never been more important, particularly in London where access to nature is at a premium. That’s why we need your knowledge and skill set to play a pivotal part within our HNT project, helping us to preserve and enhance these historic green spaces.

So, if you want to join a supportive and innovative team where you’ll have access to a whole host of fantastic benefits, then apply today!

The Role

As a Marketing and Communications Officer, you will play a key role in bringing Help Nature Thrive to life for our audiences, translating complex biodiversity and research work into engaging, accessible stories and campaigns.

Working closely with our marketing, digital and communications teams, you’ll ensure this work is not only communicated clearly but also integrated into wider campaigns and the overall Royal Parks narrative.

Generating and creative, audience-first campaigns that inspire people to connect with and care about nature in the parks. You will deliver these in a variety of areas, including family activities, school assemblies, community outreach and volunteer opportunities.

You will also share the outcomes of research projects and habitat enhancement works with a range of stakeholders through various communication channels.

Additionally, you will:

• Translate scientific research and biodiversity projects into engaging, audience-friendly content and campaigns
• Work collaboratively with internal teams to align HNT activity with wider organisational campaigns and storytelling
• Integrate funder recognition into campaigns and storytelling in a way that feels natural and meaningful
• Respond to reactive media enquiries
• Write briefs, award tenders and manage contracts with contractors
• Ensure digital communication platforms are legally compliant
• Keep up to date with digital trends and relevant legislation

About You

To be considered as a Marketing and Communications Officer, you will need:

• An interest in nature, conservation or environmental topics, and a curiosity to learn more
• Experience developing and supporting marketing, communications and media campaigns
• Experience researching and developing engaging content for a variety of audiences, using a range of different channels
• Confidence working with complex or technical information and turning it into engaging content
• A creative approach to engaging different audiences, including those who may not traditionally connect with nature
• Excellent interpersonal and written and verbal communications skills
• Proficiency in IT, including Microsoft Office

Please note, this role may involve some out-of-hours work, especially during events, to be reclaimed as time off in lieu.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Marketing Officer, Communications Officer, Marketing Executive, Marcoms Executive, Marketing Communications Officer, Marketing & Events Executive, Marketing Campaign Executive, or Communications Executive.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as an HNT Marketing & Communications Officer, please apply via the button shown. Successful candidates will be appointed on merit.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster

£28,808.00 per annum, working 40 hours per week

Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Approachable and open behaviour

? Prefers working as part of a group or team

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

? Has a practical and logical mind and is naturally well organised

? Thrives on change and enjoys dynamic diverse environments

? Is confident with high levels of self-esteem

? Is respectful, articulate, and sensitive in style of communication

? Is essentially customer-focused

? Is motivated towards excellence and improvement of personal performance with a can-do attitude

? Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Role
When dementia touches someone’s life, it can change things in ways that feel overwhelming, for the person themselves and for those around them. In those moments, having someone who listens, understands and simply shows up can make all the difference.
This role is about being that person.
If you’re someone who leads with kindness, who takes the time to really hear people, and who believes everyone deserves to feel supported, included and valued, this could be a truly meaningful next step for you.
We’re excited to offer an opportunity to work alongside the Local Service Manager to help grow and strengthen supportive networks across Havering, so that no one affected by dementia has to face things alone.
Location: Across Havering Borough, with some homeworking
As a Dementia Adviser, you’ll become a familiar, trusted face in the community. You’ll build genuine connections with people, taking the time to understand their experiences, their worries and what matters most to them.
Your days will be varied and people focused. You might be helping to create warm, welcoming group sessions where people can share stories, build friendships and feel a sense of belonging. You might be sitting with someone in their home, offering reassurance and practical support in a space where they feel most comfortable. You’ll also connect with people over the phone and through local networks, making sure support is always within reach.
At the heart of everything you do is compassion, respect and a belief in meeting people where they are. You’ll also keep thoughtful and accurate records of your work, helping to ensure that every person’s journey is understood and supported with care and continuity.
Every conversation, every visit and every small moment of connection matters here.
What you’ll bring

- The ability to travel across the Havering Borough area
- An understanding of health and social care, or a willingness to learn, and an appreciation of how support needs can shape people’s lives
- Strong organisational and time management skills
- A warm and adaptable communication style, with the ability to connect with people from all backgrounds and experiences
- A genuine commitment to equity, diversity and belonging, and a desire to help create spaces where everyone feels welcome
- Confidence using IT systems, including databases and online tools such as Teams or Zoom

This is more than a role. It’s a chance to walk alongside people, to offer reassurance during uncertain times, and to help create moments of connection, confidence and hope.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines.  The organisation is the national LGBTQIA+ support line, supporting anyone, anywhere in the country. Discussing anything related to sexuality and gender identity, from sexual health to relationships, or just supporting. Our client has been equipping the LGBTQIA+ community and its allies with information and support for five decades. Through all the crises, celebrations and changing attitudes, the organisation has been a clear and unmistakable voice.

Reporting directly to the CEO, the Head of Service Delivery will be responsible for the strategic leadership, operational management, and continuous improvement of our client's volunteer-run support line. Responding to over 17,000 service user contacts in 2025, volunteers are the lifeblood of the organisation, and this important post will serve as a key point of contact, counsel, collaboration and leadership for our volunteers. With your team, you will handle day-to-day enquiries, support volunteer well-being, lead on initiatives to improve service delivery, while providing an accessible and supportive environment for volunteers. The role will also manage, support, and grow a diverse pool of volunteers representing our client's communities, overseeing the entire volunteering experience, from recruitment, training, support, engagement, and celebration. This exciting role combines service delivery leadership with responsibility for the digital infrastructure upon which services are delivered, ensuring systems are reliable, secure, scalable, and aligned with user needs.

This is a unique opportunity for someone looking to join an established charity, with an appreciation of the value of volunteers in delivering impactful support services. To apply for this role, you will have either direct or transferable experience of managing or working with volunteers or large teams, leading a helpline, contact centre, or support services. You will have demonstrable experience of recruiting, training and leading volunteer teams in a service-focused environment and will have proven experience of managing or implementing service technologies (telephony, CRM, digital channels). As the designated safeguarding lead, you will have a strong understanding of safeguarding and working with individuals. Overall, you will be a warm and approachable leader with an awareness of the challenges facing the LGBTQIA+ community, and passionate about delivering high-quality support services.

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role. You'll then have all the information you need to formally apply.

Our client is committed to being an inclusive workplace representative of the diverse communities they support and actively encourages applications from candidates with diverse backgrounds, particularly from Black, POC, transgender, non-binary identities, and disability groups, which are currently underrepresented within the organisation.

Please do let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Victoria Savva at Prospectus.

Please note, this is a full-time (condensed working, 35 hours across 4 days) permanent position, working on a hybrid basis (2 days per week in our client's North London-based office).

We are working exclusively with the wonderful Haven House Children's Hospice, they  are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. 

This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. 

The Charity:

You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:

- Hybrid office/home based arrangement

- 27 days' annual leave 

- Pension scheme (company matches contribution up to 7%)

- Free onsite parking

- Employee Assistance Programme

- Eye care voucher scheme

- Cycle to work scheme

The Role:

Act as the first point of contact for supporters, responding to queries and direct them appropriately.

Respond to supporter enquiries via email, phone, and post in a warm and professional manner

Utilise Raiser's Edge database to record and track supporter interactions.

Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information

Support the delivery of regular stewardship communications and appeals.

Provide administrative support to fundraisers across community, events, and individual giving

Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.

The Candidate:

Experience in an administrative, customer service, or supporter care role

Excellent written and verbal communication skills

Strong attention to detail and high levels of accuracy

Experience of working independently and managing your own workload

Good organisational skills and ability to manage multiple tasks 

Proficient IT and Microsoft Office skills 

Experience of using Raiser's Edge database or a CRM is desirable 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
What you'll bring:

Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Prospectus is pleased to be working with a global eye care charity working to end avoidable blindness to recruit for a Head of Communications role.

Head of Communications
Permanent, full-time
Hybrid – 2 days a week in London (near Charing Cross)
£48,183 per annum

The Head of Communications will lead the development and delivery of an integrated communications strategy that increases awareness, consideration and engagement across priority audiences. You will define brand narrative, ensure consistent and compelling messaging across all channels, and coordinate content, media, and digital activity to support organisational and fundraising goals. You will take a strategic and hands-on role overseeing planning, messaging, and performance, while ensuring communications activity is insight-led, audience-focused, and aligned with organisational priorities.

The successful candidate will bring substantial experience in leading multi-channel communications, with a strong grounding in brand, messaging and audience engagement. You will be able to translate organisational goals into clear strategic direction, while also providing hands-on support in the planning and delivery of content, media and digital activity. You will have the judgement to prioritise high-impact opportunities, the creativity to shape compelling stories, and the analytical skills to use data and insight to guide decisions. You will be confident co-ordinating across teams and will be comfortable adopting new tools and approaches such as artificial intelligence to improve quality, efficiency and performance.

To apply, please click through to the vacancy on the Prospectus website where you will be asked to provide your CV and answer 3 questions.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Exciting opportunity to train the future mental health workforce.

Anna Freud is seeking a Course Tutor to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

Join an exciting workforce development initiative, shaping and training the future mental health workforce. You will have the opportunity to collaborate with people from professionally diverse backgrounds.

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

You will deliver and coordinate postgraduate teaching, assessment and trainee support on the Educational Mental Health Practitioner (Postgraduate Diploma) programme, ensuring high‑quality training in evidence‑based mental health interventions for children and young people in line with university, professional and safeguarding standards.

What you’ll bring

You will be an experienced mental health professional with CBT expertise and postgraduate teaching experience.

Essential skills and experience:

• Qualified in a core mental health profession.
• Proven CBT experience with children, young people and families in mental health or educational settings.
• Experience teaching or delivering training to adults.
• Experience providing supervision or facilitating reflective spaces for mental health professionals or trainees/students.
• Strong communication, organisation and workload‑management skills.

Key details

Hours: part-time (14 hours per week): either Monday and Wednesday or Monday and Friday. Usual working hours are 09:00 to 17:00 with some flexibility required during university term time.

Salary: £49,275 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: fixed-term, until December 2027.

Next steps

Closing date for applications: midday (12pm), Thursday 23 April 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Wednesday 29 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in w/c 11 May 2026.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.