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Contract: 9-month Fixed Term Contract
Salary: £29,849 - £35,493
Closing Date: Tuesday 11th August 2026
Interviews will be held week commencing 17th August 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
What you’ll be doing
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mass Participation Officer
We are seeking a passionate and motivated professional to drive participation, engagement and income through a portfolio of exciting fundraising and challenge events across the UK.
Salary: £33,200 per annum (plus London weighting where applicable)
Location: Home-based, UK-wide with travel – Remote working
Hours: 35 hours per week – Flexible with compressed hours or a 9 day fortnight
Contract: Fixed-term until 31 March 2027
Closing Date: Please apply as soon as possible
About the Role
This is an exciting opportunity to join a national charity and help deliver a portfolio of fundraising events that inspire supporters, build lasting relationships and generate vital income to support life-changing services.
Reporting to the Mass Participation Manager, you will be responsible for managing and delivering a range of challenge and third-party events, ensuring an outstanding experience for participants from recruitment through to post-event stewardship. Working within a collaborative fundraising team, you will play a key role in driving supporter acquisition, engagement, income and retention.
Key responsibilities include:
About You
You will be able to demonstrate:
Whether your experience has been gained in events, marketing, account management, customer success, membership, hospitality, business development, sales, community engagement or another customer-focused environment, we'd love to hear how your skills could transfer into this role.
About the Organisation
This national charity is dedicated to supporting people and families affected by a life-changing health condition. Through vital services, research, campaigning and advocacy, the organisation helps thousands of people rebuild their lives every year.
Other roles you may have experience of could include:
Fundraising Officer, Events Fundraiser, Challenge Events Officer, Community Fundraiser, Regional Fundraiser, Supporter Engagement Officer, Individual Giving Officer, Events Coordinator, Fundraising Executive, Relationship Fundraiser, Charity Events Officer, Participation Events Officer, Campaigns Officer, Fundraising Coordinator, Account Manager, Customer Success Executive, Partnerships Officer, Events Manager, Marketing Executive, Membership Engagement Officer, Community Engagement Officer, Business Development Executive or Client Relationship Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose
The Head of People leads Centre for Sustainable Energy (CSE)'s HR team directing and overseeing all staff-related activity and holding responsibility for developing and delivering the charity’s People Strategy. The role is a strategic partner to the Senior Leadership Team (SLT) and a member of the Senior Management Team (SMT).
Working alongside SLT in an advisory and partnering capacity, the Head of People helps ensure organisational decisions are informed by workforce insight and that CSE has the people, capability and culture needed to deliver its strategic objectives. The role works with line managers across the organisation to build people management capability and ensure that wellbeing, equality, diversity and inclusion, and people-related legal and policy requirements are consistently applied.
The role spans the full breadth of the People function, including strategic business partnering, employee relations, recruitment, learning and development, wellbeing, EDI, people operations and digital transformation. The Head of People leads and develops the HR team, ensuring the delivery of a high-quality, proactive and people-centred service while building on the good practice that already exists within the charity and driving continuous improvement for the benefit of the charity and its employees.
As the senior People professional at CSE, the role balances strategic leadership with practical operational delivery across the full breadth of the People function, requiring the successful candidate to move confidently between strategic thinking and hands-on implementation. The Head of People provides expert advice on complex people matters, develops and implements people policies, frameworks and processes, supports organisational change and improvement, and translates organisational priorities, values and culture into practical people initiatives that support both staff and the wider organisation.
This role is likely to appeal to someone who enjoys building, improving and embedding great people practice and who is comfortable balancing strategic leadership with operational delivery across a broad and varied remit. The role requires curiosity, pragmatism and a genuine interest in understanding organisational challenges and delivering practical, lasting improvements.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
For more information and to apply, please visit CSE Jobs website.
Senior Programme Manager
Contract: 18 Months FTC
Salary: £61,680.83- £73,378.91
Closing Date: Monday 3rd August 2026
Interviews: Week commencing 10th August
Centrepoint, the UK's leading youth homelessness charity, is looking for an experienced Senior Programme Manager to lead the delivery of one of the most significant transformation programmes in our organisation's history.
Reporting to the Executive Director of Operations, you'll play a pivotal role in driving our Big Change Programme (BCP), ensuring complex projects are delivered successfully, organisational change is embedded, and our investment in digital transformation delivers lasting benefits across Centrepoint.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to help them move into education, training and employment. Our ambition is to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people every year.
The Big Change Programme is transforming the way Centrepoint works. Through new systems, improved processes and modern digital ways of working, we're building a more efficient organisation that allows our colleagues to spend more time focusing on what matters most - supporting young people.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). For colleagues on different contracts, this will be adjusted accordingly.
About you
You'll be an experienced programme leader with a proven track record of delivering large-scale organisational transformation and complex change programmes. You'll thrive in fast-paced environments, be comfortable influencing senior stakeholders and know how to bring people together around a shared vision.
You'll have:
What you'll be doing
As Senior Programme Manager, you'll provide strategic leadership for Centrepoint's Big Change Programme, ensuring projects remain aligned to organisational priorities and deliver measurable outcomes.
You'll:
Why join Centrepoint?
This is a unique opportunity to shape the future of one of the UK's leading charities. You'll join an ambitious organisation committed to improving the lives of young people while helping transform how we operate.
In return for your efforts you'll receive a competitive salary, excellent learning and development opportunities and a fantastic range of benefits including:
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We welcome applications from everyone, regardless of background, identity or lived experience.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We're keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don't miss this opportunity to lead one of Centrepoint's most exciting transformation programmes and make a lasting impact for young people. Click 'Apply' today.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
This is an exciting time to join the Fundraising Team at RBVE. We are looking for an enthusiastic, driven and highly organised Fundraising Events Officer to help deliver an ambitious programme of events that inspire supporters, grow income and raise awareness of our vital work.
Working closely with the Head of Community and Events, you will play a key role in planning, coordinating and delivering a diverse portfolio of fundraising events. From The Chairman’s Great Tommy Sleep Out and prestigious golf days to cycling challenges, treks and other community fundraising initiatives, you will ensure every event is professionally delivered, engaging and financially successful.
About the Role
This is a fantastic opportunity for an energetic events professional who thrives in a fast-paced environment and enjoys building meaningful relationships with supporters, sponsors, volunteers and stakeholders.
You will be responsible for managing events from concept through to evaluation, ensuring an exceptional participant experience while maximising fundraising opportunities and strengthening donor engagement.
Key Responsibilities
About You
We are looking for someone who is:
What We Offer
Apply Now
If you are an enthusiastic events professional with a passion for creating memorable experiences that make a real difference, we would love to hear from you.
Join RBVE and help us deliver inspiring events that transform support into IMPACT!
We welcome applications from veterans and people with disabilities.
At RBVE, we are proud to pay the Real Living Wage.
The client requests no contact from agencies or media sales.
Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Hours: 37 hours per week
Salary: £27,050
Contract: Permanent
About CAN – Why work for us?
In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.
CAN exists to make that happen.
When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.
Stronger charities. Healthier communities. Better lives.
At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.
This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.
We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.
We're looking for someone who:
If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.
Together, we CAN make a difference.
We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.
Deadline for applications: Midday 11th August
We will let you know by end of day on 12th August if you are invited for an interview.
Interview date: 20th August 2026
Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Start date: As soon as possible, subject to satisfactory references.
Apply now!
Our mission is to serve and champion Doreset's voluntary and community sector.



The client requests no contact from agencies or media sales.
Compassion in World Farming International is a global movement transforming the future of food and farming. Lead our UK and international legacy marketing programme and help inspire supporters to leave a lasting gift for farm animals, people and the planet.
Senior Legacy Marketing Manager (UK and International)
Role type: Full time; Permanent
Location: Godalming, Surrey - HQ. Hybrid working pattern 2x days per week in the office: Tuesdays & Thursdays. The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.
Salary: £45,000 to £50,000 per annum (depending upon skills and experience)
About the role
As our Senior Legacy Marketing Manager (UK and International), you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, helping to shape a sector leading legacy strategy that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for:
About you
To succeed as our Senior Legacy Marketing Manager (UK and International), you’ll be a confident and strategic legacy marketing professional with a strong track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll bring a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and feel comfortable working across both UK and international markets.
You’ll be highly organised, proactive and detail-oriented, with the ability to craft compelling messages for direct response and manage multi-channel campaigns.
Skills and experience you’ll need to bring as part of this role:
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Week commencing 17 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: Week commencing 24 August
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page on our website.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
We are looking for a part time Gift Aid Lead - 21 hours per week for an incredible social welfare charity.
You will be contracted to the Borough hub with a minimum expectation of one day per week working in person.
The Charity:
A long standing National charity, dedicated to providing life long support from advice services to rehabilitation. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 day's paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The role
The candidate
You'll bring strong technical knowledge of Gift Aid and HMRC regulation, alongside confidence working with complex data, CRM systems and financial reconciliations.
Accuracy, structure and calm attention to detail are essential.
An opportunity to join a dynamic and successful fundraising team within a major national prison reform charity.
We work to create a just, humane & effective prison system; and we do this through influencing decision-makers, opinion formers and the public to:
This role is the operational and data backbone of the Development/Fundraising team at the Prison Reform Trust. The post-holder will own the fundraising CRM (Beacon) and the accuracy of the income records that flow through it, will keep our donor administration and stewardship running smoothly, and will ensure that day-to-day contact with supporters is handled promptly and well. Working closely with the Head of Development, the postholder helps identify opportunities to deepen donor relationships, and supports the events and research activity upon which PRT’s fundraising relies.
To achieve positive change for people in prison and the wider criminal justice system.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Virtual Events Executive role. This position involves managing and developing virtual fundraising events, engaging supporters, and driving income to support the charity’s vital work.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Prospectus are delighted to be working with an international charity and supporting with the recruitment of a Communications Manager role.
This is a permanent, full-time opportunity offering a salary of £40,000 per annum. This role is available on a hybrid, in-office/remote basis. The organisation’s office is based in London.
Within this role, you will oversee the organisation's communications activity across digital and traditional channels, driving engagement through compelling content. You will coordinate publications, manage relationships with external suppliers, create engaging content across multiple channels, and support with media relations. You will also contribute to communications and fundraising strategy development.
To be successful, you will have extensive experience in a similar role and degree in a related field.
You will have a proven track record of producing visual and written content. You will be comfortable working with and developing audiovisual content. You will be confident translating complex information into content for a wide range of audiences. You will have experience using marketing automation systems, design platforms, and management of social media platforms.
You will have excellent communication skills and ability to work with a variety of different stakeholders. Highly organised and detail-oriented, you will bring a proactive approach, fresh ideas and a passion for delivering impactful communications.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact George Cook at Prospectus.
Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.
As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Events & Community Fundraising Manager to help shape the next stage of its development.
You will lead an established portfolio of fundraising activities, building on the success of our events portfolio such as Family Fun Day and Santa Paws, whist growing participation in challenge events and developing new community fundraising opportunities across the West Midlands.
Working closely with the Head of Income Generation, you'll lead our events and community fundraising programme, line manage our Community Partnerships function and play a key role in developing one of the charity's most important income streams.
About You
We're looking for someone with experience in events and/or community fundraising who enjoys working with people and creating new opportunities.
You will be organised, able to manage competing priorities and comfortable taking responsibility for your own work. You will enjoy developing relationships with supporters, community groups and colleagues, and won't be afraid to try new ideas if they have the potential to grow income or improve our supporters’ experience.
You will recognise the importance of delivering an excellent experience for our supporters and understand the role that events and community fundraising play in helping Birmingham Dogs Home achieve its ambitions.
In return, we offer:
If you're looking for a role where you can make a genuine difference, we'd love to hear from you.
To apply, please submit your CV along with a cover letter outlining:
* Why this role appeals to you
* Your experience of delivering successful events and/or community fundraising activities.
Application deadline: Monday 10th August
First stage interview: w/c Monday 17th August (can be flexible due to holiday period)
Please note that due to the high number of applications we may receive, only shortlisted candidates will be contacted.
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Manager
Contract: Permanent
Salary: £36,000- £40,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £45,000–£50,000)
Hours: Part-time, 30 hours per week
Location: Hybrid working with a minimum of one day per week at our Putney, London (SW15) office plus regular travel to our services across London and the Midlands
About Us
Our vision is for every child and young person to be safe, loved and happy, achieve their potential and have a bright future.
St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children's homes and innovative leaving care support across the UK.
Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve.
We are proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations, ages and faiths. We are committed to creating a workplace where everyone feels valued and respected.
About the Role
We are looking for an experienced IT Manager to oversee and develop our IT infrastructure, ensuring our systems remain secure, reliable and fit for the needs of the charity. Following a significant organisational structural change, you will have the opportunity to input into a review of the IT resourcing and will support the implementation of any resulting changes.
You will be responsible for maintaining and improving our IT and communications infrastructure while delivering an excellent service to colleagues across the organisation. Working closely with your team, external managed service provider and stakeholders, you'll ensure technology enables our staff to provide the best possible support to children and young people.
This is a varied role combining operational oversight, supplier management, cyber security, infrastructure management and service delivery.
Your key responsibilities will include:
Managing and developing the organisation's IT infrastructure across multiple UK sites.
Ensuring colleagues have reliable IT equipment, connectivity and systems to work effectively.
Supporting technology that enables young people in our homes to safely access education, communication and online services.
Leading the IT helpdesk to deliver an excellent customer-focused support service.
Maintaining robust cyber security, disaster recovery and business continuity arrangements.
Managing IT budgets and ensuring value for money from suppliers and technology investments.
Supporting ICT projects and driving continuous improvement across the organisation.
Providing occasional out-of-hours support for critical ICT incidents.
Our IT Environment:
You'll oversee and support an established Microsoft-based infrastructure including:
Windows Server (physical and virtual VMware environments, to be retired)
Hybrid Active Directory and Microsoft Entra ID (Azure AD migration)
Windows 10/11 laptops and desktops
Multi-site WAN infrastructure across the UK
Microsoft 365, including Exchange Online and SharePoint
WatchGuard firewalls
DrayTek routers and web filtering
Unifi network switches
Mimecast email security and archiving
3CX VoIP telephony (currently under review)
Third-party applications including ADP, Raiser's Edge, ClearCare, Charms, Access Finance and SolarWinds Service Desk
About You
We are looking for someone who combines strong technical expertise with excellent leadership and communication skills. You should have:
Experience managing an IT department or IT infrastructure.
Experience administering Active Directory (on-premises), Microsoft 365 and Azure, including Exchange.
Experience managing multi-site IT environments and WAN connectivity.
Knowledge of business continuity, disaster recovery and cyber security best practice.
Experience managing an IT helpdesk, ideally using SolarWinds or a similar service desk platform.
Experience leading and developing staff.
Strong stakeholder management and communication skills.
Experience managing IT budgets and delivering value for money.
A flexible approach with the ability to travel occasionally to services across London and the Midlands, and provide out-of-hours support for critical ICT incidents when required.
What we Offer
Competitive salary: £36,000- £40,000 per annum.
A friendly working environment at a values-led charitable organisation.
25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
Contributory pension scheme, enhanced maternity and company sick scheme.
UK Life Assurance (Death in service) to the value of 3 times your annual salary.
BUPA employee assistance programme, offering counselling, financial advice and legal support.
Cycle to work scheme.
Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
Discretionary funded training programs for you to explore and attain new and relevant skills.
Employee awards based on performance and length of service.
How to Apply
To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered.
Please note we review applications as they are received, so early application is encouraged.
Safer Recruitment
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales.
The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.
About the role
We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.
The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.
Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.
Purpose of the Role and Key Responsibilities
1. Digital Product Development & Delivery
· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.
· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.
· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.
· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.
· Support the integration of REN’s wider digital systems, including website and CRM.
2. Co-design & Partnerships
· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.
· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.
· Ensure experts by experience are meaningfully involved in shaping and testing the platform.
3. Platform Rollout, Training & User Support
· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.
· Develop onboarding processes, training and guidance materials to support effective use of the platform.
· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.
4. CRM, Website & Digital Infrastructure Management
· Lead the scoping, procurement and implementation of a new CRM system
· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible.
5. Data, Reporting & Digital Compliance
· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.
· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.
6. Marketplace Growth, Sustainability & Impact
· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.
· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.
· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.
Person Specification
We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.
We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.
Essential
Digital Product & Project Management
· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.
· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.
· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.
·Ability to support the implementation and adoption of new digital products, platforms or systems.
Partnerships & Training
·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.
· Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.
·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.
·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.
Digital Systems & User Support
· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.
· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.
· Understanding of user-centred design, accessibility and digital inclusion.
Data and Compliance
· Experience using data, analytics or reporting to inform digital improvements and decision-making.
· Understanding of GDPR, data protection and digital security best practice.
Values & Commitment
· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=
Desirable
· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.
· Experience of CRM procurement, implementation or data migration.
· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.
Equity and inclusion at the Refugee Employment Network
The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.
We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.
How to apply
Application, CV and Cover Letter
To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD.
In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.
The client requests no contact from agencies or media sales.