This is a new role for Spark Inside and is essential to deliver our new strategy and future goals. The Participation and Engagement Manager role is designed to build trust and strengthen the relationships with the young people in and out of prison, supporting them to engage with our work and express their views safely, in order to embed a culture of listening. The purpose of the role is to ensure we deliver work that is truly co-produced with young people with lived experience of the criminal justice system and helps to create real change.

You will work directly with the young people and will coordinate and embed our In-Prison Advisory Boards, as well as build a group/​board of young service users in the community. You will plan and deliver the most effective ways to engage young people so that their views and experiences shape our influencing activity and our organisational development and strategies.

ENGAGING YOUNG PEOPLE TO INFORM OUR ADVOCACY AND INFLUENCING ACTIVITY

• Lead our In-Prison Advisory Boards (IPABs), working in prisons and youth offending institutes and use the learning from the IPAB pilot and future evaluations to engage young people in prisons/YOIs.
• Set up and coordinate a group of young people in the community that have participated in our coaching programmes and/or have had contact with the criminal justice system (CJS), to be our ‘Champions’. Including developing an effective structure that will feed the views of the young people directly into our influencing priorities, so that our policy, advocacy and communications campaigns are initiated and/or co-designed by young people.
• Engage the young people in opportunities to publicly address, champion and advocate for: rehabilitation; culture change in prisons; the transformational power of coaching in prisons; challenging systemic racism, and other related areas.
• Collate the findings from the young people sensitively and thoroughly; analyse and present the results in an accessible format to funders, the team and Trustees and other stakeholders.
• In addition to influencing priorities, develop a framework that ensures the wider Spark Inside team can engage the young people in the development of our strategy, programmes and other charity objectives. This includes the CEO, Board of Trustees, and the Programmes Team.

ENSURING YOUNG PEOPLE ARE EQUIPPED AND EMPOWERED PARTICIPANTS

• Nurture and develop these young people including training and skill development.
• Work with the Communications Team to ensure young people’s ideas and experiences are reflected in the wider comms work, including our website, social media, events, policy positions and recommendations, imagery, video and marketing materials, designing and delivering all public-facing campaigns.
• Proactively gather views and ideas from young Black men, with a view to shining a light on their specific experiences of the CJS.
• Support and empower the IPAB members and ‘Champions’ to identify campaigning and media opportunities they would like to participate in; and support their involvement appropriately, ensuring that the young people are willing and happy participants at every stage.
• Build a mechanism to close the feedback loop with the young people, reporting back on campaign coverage and impact.

When applying, please also complete the Equal Opportunities Monitoring Form: https://​www​.sur​vey​mon​key​.co​.uk/​r​/​S​p​a​r​k​I​n​s​i​d​e​-​E​O​MForm 

We are a social mobility movement committed to ensuring that every young person experiences educational equity.

As an award-winning, fast-growing charity our mission is to support young people from disadvantaged communities to identify and fulfil their potential. Working in partnership with schools, we deliver academic tutoring programmes that improve a pupil’s grades, confidence and independence so they can win places at top universities and on high level apprenticeships.

Having turned seven years old in February 2021, we’re at an exciting stage of growth and have ambitious plans to scale our impact and reach. This coming academic year, we are supporting over 2500 pupils. Currently working across London, the South East, the West Midlands and the South , we are looking to thoughtfully scale our academic programmes into hard-to-reach deprivation areas; develop a primary strand to our work; and increase the impact of our programmes.

The West Midlands has been one of our key emerging hubs. Since 2016, we have developed partnerships and relationships across the region with schools, universities and collaborators. We are now looking for a leader to realise the region’s full potential.

We need an outgoing self-starter to drive our work in the West Midlands forward, making it a sustainable hub that delivers real social impact. As the public face of the organisation, you will be responsible for partnership development, profile raising and managing our programmes from volunteer recruitment all the way through to evaluation. This is an in at the deep end role and you will flourish in a small dynamic team with real influence in decision making.

Key Areas of Responsibility

Growing the West Midlands as a sustainable CoachBright region:

• Generating new school leads and securing programmes
• Generating income outside of school programmes
• Growing a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others
• Ensuring retention of volunteer coaches (meeting minimum targets set termly)

Create a thriving community of social mobility advocates among university students and young professionals:

• Delivering recruitment strategy for West Midlands programmes to meet termly targets
• Training volunteers in coaching and our pedagogy.

Oversee multiple in-school programmes across the West Midlands:

• Setting timelines for programme start and finish dates
• Communicating with school staff weekly to provide feedback following sessions
• Visiting schools to oversee quality. Programmes to include a mixture of Core Programme: University student volunteers coach pupils in Yr 9-13 and Peer to Peer Programme: Year 12 pupils coach pupils in Yr 7-10.

Programme Design and Delivery

• Contributing to the design of current workshops and creating new workshops when needed
• Running in-school and virtual workshops for groups of pupils (KS3-5) and facilitating university trips at the start and end of our programmes

Managing partnerships with West Midlands universities:

• Maintaining regular contact with relevant staff members in outreach and or/volunteering teams at each university
• Managing room bookings for events at university campuses

Line managing a team of Programme Officers and Head Coaches:

• Managing a team of up to 6 full-time programme officers
• Delivering training for Head Coaches in the West Midlands
• Holding 1-1 appraisals to monitor performance and set actions

Embodying our values (humility, high expectations, serving the team, responsibility and resilience) and demonstrating commitment to our mission.

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
• Relationship building and facilitating: this a public-facing role so you will love communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.)
• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.
• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!
• Young People: experience in a school or youth organisation as a facilitator.
• Flexibility: the role will occasionally involve working evenings & weekends
• Full clean driving licence: the role will involve substantial travel across the region visiting our partners.

Desirable knowledge/experience:

• 2-3 years frontline experience working in a school or social sector for example as a teacher or workshop facilitator.
• Experience recruiting volunteers.
• Experience of working in a small team and working independently.
• Experience measuring and evaluating the impact of youth-based programmes.
• Experience of sales in an education context.
• Knowledge of programme design, pedagogy or coaching.
• Knowledge of UK university sector, including knowledge of the UCAS process.

Benefits:

• An opportunity to contribute to a young, exciting social enterprise with scope to input widely and take on new roles.
• Starting Salary: £28-30k per annum
• Annual Leave: 28 days pro rata
• Office space: initially working from home. Longer term to be based between our West Midlands Office (Birmingham City University) and partner schools with travel to other regions.
• Training: we are a reflective organisation and keen to support your professional development. Opportunities include being matched with a mentor in the social sector and becoming an accredited Executive Coach

Key Information:

• Length: 12 months (with likely extension dependent on performance and funding)
• Hours: Full Time
• Reporting to: National Programme Manager
• Responsible for: Region and its programmes
• Start Date: June-August 2021 (flexible for the right candidate).

TO APPLY:

Please email your CV and a cover letter of no more than 350 words to Robin by no later than Friday 4th June, 12pm.

Please note: We will be interviewing successful candidates on a rolling basis, so may close the post at any time. Early application is therefore highly encouraged. 

As Head of Frontline Innovation, you will lead the first half of the Year Here Fellowship. This will involve securing paid partnerships with frontline organisations across London and curating a powerful learning experience for our Fellows.

Frontline service sits at the heart of Year Here – giving the Fellows a chance to gain the insight and legitimacy that comes from working with people living through tough realities. You’ll make sure that our Fellows make a meaningful contribution in their placements and drive innovation that has lasting impact.

It’ll be really varied. In any given day you might be trying to sign up new placement partners, designing a learning session or coaching a Fellow on their frontline innovation project idea.

As part of Year Here’s management team, you’ll also contribute to strategic initiatives across the whole Fellowship. The Head of Frontline Innovation will report to the Fellowship Director.

This is a London-based role. We are open to full-time or 4 days per week.

Your responsibilities will be to:

• Co-create the frontline phase of the Fellowship – working with faculty to impart the curriculum and create a powerful learning experience.
• Secure paid partnerships with frontline services across London.
• Lead programme setup, guiding Fellows from offer through to day one.
• Draw on your frontline experience to coach our Fellows to success.
• Be the face of Fellows’ frontline learning experience.

Who we’re looking for

• You have a solid frontline background – with a track record of improving services and innovating new solutions.
• You’re a confident manager of projects and commercial partnerships.
• You’re a bold and creative facilitator.
• You’re insatiably curious about how people learn and grow.
• You’re committed to social justice, diversity and inclusion.
• You’re not afraid of working hard in pursuit of a big vision.

CoachBright is a social mobility movement committed to ensuring that every young person experiences educational equity. As an award-winning, fast-growing charity, our mission is to support young people from disadvantaged communities to identify and fulfil their potential.

We are looking for someone based in the South West to support the delivery of our Secondary school Programmes.

We need an outgoing self-motivated person to enhance our work in the South West, making it a vibrant and exciting hub that delivers real social impact.

At the forefront of the organisation, you will be responsible for maintaining partnerships, supporting tutors/coaches and delivering our programmes from volunteer recruitment and workshop delivery all the way through to evaluation. This is an “in-at-the-deep-end” role and you will flourish in a small dynamic team with real influence. 

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Relationship building and facilitating: this a public-facing role so you will love delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (businesses, senior members of MATs, universities etc.

• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.

• Independence: this role requires you to work independently/alone from time to time in the office and/or from home

• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!

• Young People: experience in a school or youth organisation/working with young people.

• Flexibility: the role will occasionally involve working evenings & weekends 

Desirable knowledge/experience

• Experience working with young people in a school or youth work setting.

• Experience recruiting volunteers.

• Experience measuring and evaluating impact 

• Knowledge of programme design, pedagogy or tutoring/coaching.

• Knowledge of UK schools 

Benefits:

• An opportunity to contribute to a young, exciting social enterprise with scope to input widely and take on new roles. 

• Starting Salary: £21-£23k per annum pro rata (dependent on experience)

• Annual Leave: 28 days pro rata

• Office space: Our South West Office (University of Exeter, St Luke's Campus)

Key Information:

• Length: fixed term contract until end of July

• Hours: Full time (Mon-Fri)

• Reporting to: Head of Region 

• Responsible for: individual programmes

• Start Date: W/B 2nd August 2021

CoachBright is a social mobility movement committed to ensuring that every young person experiences educational equity. As an award-winning, fast-growing charity our mission is to support young people from disadvantaged communities to identify and fulfil their potential.

We are looking for someone based in London to support the delivery of our Secondary school Programmes.

We need an outgoing self-motivated person to enhance our work in the London, making it a vibrant and exciting hub that delivers real social impact.

At the forefront of the organisation, you will be responsible for maintaining partnerships, supporting tutors/coaches and delivering our programmes from volunteer recruitment and workshop delivery all the way through to evaluation. This is an “in-at-the-deep-end” role and you will flourish in a small dynamic team with real influence. 

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Relationship building and facilitating: this a public-facing role so you will love delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (businesses, senior members of MATs, universities etc.

• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.

• Independence: this role requires you to work independently/alone from time to time in the office and/or from home

• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!

• Young People: experience in a school or youth organisation/working with young people.

• Flexibility: the role will occasionally involve working evenings & weekends 

Desirable knowledge/experience

• Experience working with young people in a school or youth work setting.

• Experience recruiting volunteers.

• Experience measuring and evaluating impact 

• Knowledge of programme design, pedagogy or tutoring/coaching.

• Knowledge of UK schools 

Benefits:

• An opportunity to contribute to a young, exciting social enterprise with scope to input widely and take on new roles. 

• Starting Salary: £21-£23k per annum pro rata (dependent on experience)

• Annual Leave: 28 days pro rata

• Office space: Based from our London Office (currently central Camden) and partner schools. 

Key Information:

• Length: fixed term contract until end of July 2022

• Hours: Full-Time, Mon-Fri 

• Reporting to: Head of Region 

• Responsible for: individual programmes

• Start Date: W/B 2nd August 2021

YMCA DOWNSLINK GROUP

Inspire Coach

Crawley, West Sussex, UK

Permanent

26 Hours per week

£25,725 per annum (pro-rata)

£17,836 per annum (actual)

At YMCA DLG, our values are welcome, support and inspire – young people tell us they see great evidence of the first two in service delivery, but we need to do better on the third. Join us as Inspire Coach and help us put all our values into practice.

As Inspire Coach you will be part of a team of staff who facilitate and provide our groupwork, activities and volunteering programme. The programme supports and adds value to, commissioned services, and their core aims of preventing homelessness, increasing safety, improving wellbeing, and increasing opportunities to get into work/learning.

You must be passionate about making a positive impact on the lives of young people, many of whom have experienced homelessness, been in care or had multiple adverse childhood experiences. You should have experience of delivering high quality support or learning services for single homeless people and/or young people, experience of designing, delivering and evaluating inspirational sessions and be an agent for effecting positive change.

The programme you will deliver includes life skills, employability skills, support to identify and access work and learning, well-being support, and ‘familial’ activities such as shared meals and outings, as well as one to one mentoring. Crawley Foyer also benefits from a dedicated music media/recording studio. We would welcome applicants with experience or passion for using this equipment to support the aspirations of young people.

You will also help facilitate the delivery of the involvement and influencing work in supported housing, ensuring that the groupwork and activities programme is co-produced with young people and that young people are consulted and are able to influence change in their setting, across the organisation and beyond.

The post location covers services in Crawley and Horsham. The successful applicant will spend equal time in both locations.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, you can speak to the Recruiting Manager. Please email us and your query will be forwarded.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Monday 3rd May 2021 at 9am

Interview date: Tuesday 11th May 2021

To apply, please visit our website.

Please note that we do not accept CVs. When submitting your application please save your application form as ‘your full name APPLICATION’ and put the job title/location in the email subject line. Please submit your application as a Word document where or PDF (we cannot accept Pages) via email.

About us
Crisis works throughout Birmingham, offering advice, support and access to training and employment opportunities for people experiencing homelessness. 

About the role
The role of the Housing Coach is a full time, permanent contract located within the Crisis Birmingham Skylight. You will be required to provide high quality information, advice and guidance, as well as coaching and support, to people who are currently homeless or at immediate risk of homelessness. The role will require a high level of knowledge on housing and homelessness legislation and welfare legislation which you will use to provide direct support to members, as well as support to the rest of the skylight staff on more complex and protracted housing enquiries.
 
About you
To be successful in this role you must have:
•  Experience of providing direct support to people experiencing homelessness.
•  Extensive knowledge of housing and homelessness legislation, as well as knowledge of how to access private rented sector accommodation and the necessary requirements to secure a tenancy
•  Extensive knowledge of welfare legislation, legacy benefits and Universal Credit.
•  Ability to use own initiative and proactively contribute to the effective provision of a homelessness service
•  Excellent interpersonal skills with a high level of written and communication skills, and the ability to break down and deliver complex information

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 26th April 2021

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

StandOut are thrilled to announce an exciting opportunity to come and join our dynamic team as one of our StandOut coaches, working in HMP Wandsworth and the surrounding community to support men coming out of prison. 

StandOut is an exciting and young organisation that equips men who are coming up for release from prison with the skills, confidence and mindset to succeed. The StandOut Programme was launched in HMP Wandsworth in 2017 and in the Autumn of 2019, we expanded our reach into HMP Pentonville. Covid19 put a temporary pause on Programme delivery but we expect to work with our prison partners to re-establish delivery as soon as release from lock down permits. In the interim we have pivoted our approach and set up a Helpline to support prison leavers from our partner prisons and we expect this work to continue for the foreseeable future.

As Support Coach, you will work with the Lead Coach in HMP Wandsworth, taking a key role in the delivery of the StandOut Programme. You will also have a caseload of trainees who you will work with through the gate and into the community for as long as they require our support. It is an important role that will build on the success of StandOut’s first 3 years and represents a unique opportunity for someone who would like to help shape the future of our work and get stuck in at this early and important stage of our journey.

MAIN RESPONSIBILITIES

PROGRAMME DELIVERY AND POST-RELEASE SUPPORT

• Delivery of StandOut Programme in Phases 1 and 2 in HMP Wandsworth.
• Manage volunteer involvement in the programme including liaising with employer partners, managing volunteers for CV workshops, mock interviews and hosting external guests at graduations.
• Assist reporting to the Programme Director on course progress and outcomes
• Leading on support for Wandsworth trainees after their release with a focus on preparing them for employment, education and training.
• Liaise with StandOut’s wider partner organisations and employers to support trainees.
• Manage the collection and entry of all data to facilitate through the gate support and the collation of information to measure impact.
• Advocate on the trainee’s behalf to ensure where possible they are set up with what they need prior to and following release.

HELPLINE DELIVERY

• Manning the helpline on days you are on the rota first and second responder, providing support for those approaching release or those having just been released
• Issuing StandOut Grants and Release Packs to those requiring financial and practical assistance
• Providing high quality customer service to every caller through effective signposting, link and referral work
• Offering IAG and coaching support to callers in need of assistance and guidance and reassurance

PARTNERSHIP WORKING

• Seek every opportunity to connect with other service providers to maximise joined up working and  build on StandOut’s reputation, expertise and professionalism.
• Develop employment opportunities and progression routes for trainees, working with the team to develop partnerships with employers.
• Liaise with the HMP Wandsworth’s Head of Reducing Reoffending and Head of Learning and Skills and other agencies working in the prison including the CRC and Probations teams and other third sector partners.

Skills and Qualities

SKILLS

• Highly organised with the ability to prioritise effectively and multi-task when under pressure.
• Ability to be flexible in an ever changing environment.
• Competent in Microsoft programmes and accurate and efficient in typing and work methods.
• High emotional intelligence and effective interpersonal skills.
• A confident and enthusiastic communicator who is able to connect with a range of audiences.
• A fast learner with strong attention to detail.

EXPERIENCE

• Previous experience working in a prison or a range of work that has given you a good understanding of the challenges faced by those caught up in the criminal justice system.
• Experience delivering programmes or facilitating group work.
• Previous coaching experience (desirable)

APPROACH

• Heart for working with those in the criminal justice system and a commitment to seeing them make a success of resettlement after prison.
• An appreciation for coaching and its effectiveness when working with people wanting to move forward in life and to effect change.
• Ability personally to represent the values of StandOut.
• Someone who takes pride in forming professional relationships and is able to work effectively with all third party stakeholders.

Depaul UK are currently looking for a Progression Coach (Nights) to join us in the North West. You will join us on a full-time basis and in return you will receive a competitive salary of £19,608 per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Progression Coach (Nights) role:

We have an opportunity for an experienced Progression Coach to work waking nights at our supported accommodation project, Shaw Heath.

In this role, you will be responsible for all aspects of the support planning, risk assessment and move-on for a small caseload of 4-5 residents, addressing their physical, emotional, social and behavioural needs.

You will lone work during the nights, including bank holidays to ensure that residents have full staff support during their most difficult times.

Rota: Shift pattern including evenings, weekends and bank holidays

What makes the Progression Coach (Nights) role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’.

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

What will ideally support your success as our Progression Coach (Nights):

- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
- A knowledge and understanding of Risk Assessments and Support Planning
- Experience of working with young people or those who have experienced homelessness
- Good literacy, numeracy and IT skills

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

So, if this sounds like the perfect opportunity for you and you’d like to become our Progression Coach (Nights) then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date: Wednesday 07 April 2021 at 12:00 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Fixed Term Contract

A number of posts at various locations throughout South Wales and potentially extending to mid Wales 

Ref: PWW-211

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so, St Giles is looking for an experienced Coach to provide centred support to a caseload of service users.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Closing date: 11pm, 28th April. Interviews: 5th / 6th May 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Job description

 Job Title: Recovery Coach

Location:Grace Recovery, Pershore Road, Birmingham and other Changes UK properties as required

Salary:  Salary £18,000-£21,000 depending on experience

Accountable to:   Registered Manager

 MAIN RESPONSIBILITIES AND DUTIES:

General Duties:

• Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
• Write review reports and other reports as necessary.
• Involved in review meetings concerning Service Users.
• Involved in setting up and implementing personal care plans for Service Users.
• Involved in the assessment, triage, and admission of new Service Users.
• Help new Service Users settle into the Service.
• Assist Service Users with their detox.
• Facilitate both one to one and group therapy for Service Users.
• Ensure all client records, databases and logs are completed and up to date.
• Assist in handling finances and record all transactions outlined in the company guidelines.
• Assist with personal care with due regard to dignity, respect and privacy of the individual.
• Have a clear understanding of all Service User risk and relapse indicators.
• Assist in administering prescribed medication and keeping medication records up to date in line with company procedure.

 The focus of all interventions for Service Users will be:

• Support Service Users to achieve and sustain full recovery.
• Support desistance from crime, freedom from dependence and active citizenship.
• Inspire healthier lives and wellbeing.
• Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
• Use evidenced based interventions based on best practice guidelines.
• Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
• Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.

 KEY ACTIVITIES

• Develop and maintain excellent working links/partnerships with referring agencies.
• Provide recovery check ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
• Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
• Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
• Help Service Users with skill development inside and outside the Detox/Recovery Academy.
• Listen to Service Users, including their feelings about any difficulties they may be having.
• Help Service Users to make informed choices.
• Implement personal care plans set out for Service Users.
• Communicate with other staff/volunteers about Service Users’ needs/activities.
• Provide all aspects of personal care to residents.
• Promote and support the physical, emotional and wellbeing of residents.
• Encourage independence and self-belief.
• Support residents at meal times, in accordance with their individual needs.
• Ensure the environment is maintained to a high standard including shared areas.
• Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
• Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
• Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
• Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
• Adhere to all company and local policies/procedures.
• Develop positive professional relationships with residents, visitors and colleagues.

 GENERAL TERMS OF REFERENCE

 In carrying out the above duties the post holder will:

• Work across various sites across the region as required.

• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, supervision and Learning & Development processes.
• Keep abreast of developments in services, legislation and practice relevant to the client group.
• Ensure the implementation of all Changes UK policies and procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post.

 Special conditions of service

Shift Pattern:

7:00am – 15:00pm

14:00pm – 22:00pm

 37.5 hours per week including weekends

Holiday entitlement: 5.6 weeks holiday per year.  

Cancer Coach Coordinator

Job description

The post holder be responsible for the operational duties relating to the Cancer Coach service, supporting promotional and engagement activities in relation to the service, building positive working relationships with participants, partners, stakeholders and the voluntary sector.

Please ensure that along with your CV you provide a cover letter detailing how your skills and experience meet the requirements of the role.

Main Duties and Responsibilities

1. Volunteer Co-ordination

 Operational responsibility for the ongoing recruitment, processing and support of Cancer Coach volunteers including all administration for volunteer applications, processing and onboarding  and the maintenance of accurate volunteer records.

• Daily supervision of volunteers across the U.K including monitoring and overseeing wellbeing and safeguarding measures
• To work with and support the CSUK Communications team to co-ordinate external communications for Cancer Coach
• Work with the Cancer Coach Manager to contribute to an effective and efficient volunteer training program, booking volunteer’s onto training courses and assisting in volunteer training where required.
• To oversee the recruitment, training and induction of Cancer Coach volunteers across all regions, ensuring the on boarding process is smooth and timely and all relevant checks, paperwork and processes are adhered to.
• To support the Cancer Coach Manager with the development and implementation of future volunteer roles supporting people living with cancer.

• To work with the Cancer Coach Manager and Head of Service on annual evaluation of the volunteer program, collating and co-ordinating feedback from volunteers and collected data.
•  

2. Service delivery

• Administration of the participant inbox, managing incoming participant enquiries, bookings and assessments, signposting where appropriate.
• Establish effective communication, signposting and referral services with a range of local cancer related services including health and Third Sector organisations
• Support the promotion of Cancer Coach across the U.K with the aim of growing participant numbers and identifying opportunities for further growth.
• Facilitate networking with a broad range of stakeholders including people affected by cancer to plan and deliver the Cancer Coach service across the U.K.
• To work with the Cancer Coach Manager on periodic evaluation of Cancer Coach service, collating and co-ordination data and feedback and assisting in the creation of evaluation reports.

• Assist with the implementation of quality standards and ensure high quality customer care across all aspects of the service.

• 3. Other duties and responsibilities

• Carrying out other such reasonable duties as may be required.

  4.Location

   The role is home based. Travel across the U.K for meetings and events may be required.

  5. Hours of work

  The hours of work are four days a week Monday – Thursday 9am – 5pm. Occasional late nights will be required (to be determined on a rota basis) but flexi time/toil will be granted.

   This job outline is intended to indicate the broad range of responsibilities and requirements of the post.  It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

   Person Specification

   Essential Criteria: (to be assessed at application form and interview stages)

   Qualification

• Educated to A level standard or equivalent qualification or experience
• Maths and English pass at GCSE level or equivalent
• Full UK driving licence
• I.T Literacy including strong working knowledge of Microsoft 365 systems including Word, email, Excel, CRM, PowerPoint

•  Knowledge and Experience

• Strong administrational, organisational and communication skills
• Experience of working with volunteers in the delivery of services to vulnerable people
• Experience of recruiting, training and managing volunteers in a community, charity or social care setting
• Experience of working with and supporting vulnerable people within the community
• Knowledge of risk assessment and safeguarding procedures
• Experience of establishing, maintaining and monitoring management information systems and evaluating services

•  Desirable Criteria: (to be assessed at application form and interview stages)

   Experience of working with and supporting people living with cancer or other long term conditions

• Experience of stakeholder engagement and partnership development
• Experience of working within the statutory NHS/Social Care or voluntary sector

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this.

We work in pursuit of life-changing impact for the young people we serve. By partnering with schools and forward-thinking businesses, we provide young people with an intensive programme of face-to-face career coaching and opportunities to engage with relevant sector role models in the lead up to major crossroads in their education aged 16 and 18.

Why we need you 

This is a critical role in our Partnerships team, responsible for driving forward our business partnerships strategy and securing over £500k in income for the charity next academic year. We are looking for an individual with a strong track record in new business sales or business development. 

Your responsibilities

There are 3 main areas of this role. You will be the department lead for prospecting, pitching and retention. You will also be responsible for your own pipeline - winning new business and account managing existing relationships. Full details can be found in the attached Job Description, below is a summary.

1. Department-wide responsibility

• Work strategically with the Head of Partnerships to drive business partnership growth.
• Take charge of the end-to-end business sales process including new business and partnership retention, implementing creative strategies to improve the department.
• Be the department operations lead; you will be responsible for perfecting the systems and processes that underpin a successful sales team.

2. Winning new business

• Pitch to senior stakeholders (usually CEOs or HR directors), providing compelling reasons for them to partner with Future Frontiers and manage the relationship through to closing the partnership.

3. Account management for the long-term

• Work closely with our Programmes Team to make sure the excellent business partner experience is maintained throughout the programme.
• Manage renewals, upselling to businesses and growing your accounts year on year.

About you

Full details can be found in the attached Job Description, below is a summary.

• You have a passion for education and for improving opportunities for young people from disadvantaged backgrounds.
• You are an exceptional relationship builder: you are humble, diplomatic and connect with people easily. You will be at ease interacting with senior professionals in a business environment.
• You have outstanding written and verbal communication skills. You will be able to articulate with passion and conviction the difference Future Frontiers makes to young people.
• You have a proven track-record of success in a business development role or sales role you’ve got examples of how you’ve generated new ideas and tactics to grow business. The focus of this role will be new business.
• You are looking to progress your career and are ready to take on new levels of responsibility within a supportive and passionate team.

What we can offer you

• Early finish on Fridays
• 25 days annual leave + bank holidays
• Team building offsites and regular team socials throughout the year
• Flexible working: core hours 10am – 4pm and at least 1 day a week working from home as standard
• Cycle to work scheme
• Generous parental pay and additional childcare leave for child’s first 2 years

Equal Opportunities, Diversity and Inclusion

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms. We encourage everyone to apply for our roles.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Family Action is recruiting staff for the two National Helplines. The Special Guardianship Support Service which provides high quality information, guidance and emotional support to Special Guardians across England and FamilyLine which provides immediate emotional support to adult family members regarding any family issues. The helplines are accessed through telephone, text, email and web chat. We are therefore able to offer the right individuals the opportunity to join a values based organisation which has the needs of children and families at its core. Homebased, the team work on a rota basis to ensure the services are fully accessible.

As a Helpline Coordinator you will work closely with other members of the team to coordinate the smooth running of the helplines, as well as assisting to develop the helpline tier 2 services; befriending, coaching and counselling. You will have experience of working in services delivering positive outcomes to children and families.

The successful candidate will have:
 Excellent communication skills including report writing and personal presentation.
 Experience of coordinating a project.
 Knowledge of overseeing the running of helplines.
 Commitment and understanding of equal opportunities.
 Experience of setting up and maintaining record keeping systems.
 Experience with Microsoft Offices programs.
 Ability to work in a team.
 Ability to manage own workload.

We are committed to Equality, Diversity & Inclusion in all that we do and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and individuals who have personal experience of adoption or permanence, because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce that be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we’ll invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative, non-hierarchal organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

To apply, please complete an application form and submit it to the email address specified in the advert. Please visit our current vacancies page to download an application pack and for further information. 

Closing date: 3rd May 2021, 9am