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Top job
Closing in 2 days
Crisis UK, Harlesden (Hybrid)
£41,167 per year
Working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented accommodation
Posted 2 days ago
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Crisis UK, Harlesden (Hybrid)
£41,167 per year
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Page 1 of 11
Harlesden, Greater London (Hybrid)
£41,167 per year
Job description

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Join the Single Homeless Prevention Service (SHPS) as a housing coach, preventing and relieving homelessness of local people by finding sustainable solutions in the private rented sector.

Title:Housing Coach (SHPS)

Salary: £41,167 per annum

Contract: Permanent

Hours: 35 hours per week

Location: Crisis Brent Skylight (Harlesden) and local community settings.

About the role

As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.

About you

To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:

  • Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice and support to sustain tenancies)
  • Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing
  • Ability to work in a fast-paced and results focused environment.
  • Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).
  • Actively contribute to sourcing suitable and affordable accommodation
  • Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
  • You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 28 days’ annual leave 
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 10th December 2023 (at 23:59)

Interviews will be held on Friday 15th December and Monday 18th December 2023

Application resources
More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ...

Read more

Refreshed on: 06 December 2023
Closing date: 10 December 2023 at 23:59
Tags: Advice, Information,Advocacy,Housing Management

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