Communication jobs

The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.

Key Responsibilities

• Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
• Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
• Ensuring learning related operational procedures are understood and implemented across training.
• Provide administrative support to our Global Training Panel, including communications,
• scheduling, and tracking participation.
• Assist in sharing and promoting training content through established communication channels.
• Collect and compile feedback from training participants to support continuous improvement.
• Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
• Help track and report on training participation, outcomes, and budget utilisation as required.
• Maintain records of training sessions, attendance, and evaluation results.
• Use translation software to maintain and update translated materials as required.
• Use course creation software to maintain, update and create content as required.
• Coordinate training for our Global Training Panel and Operator trainers through the Trainer
• Development pathway.
• Assist with coordinating executive training programmes.
• Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
• Contribute to the ongoing improvement of training processes and documentation.
• Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.

About Us

We Are Survivors are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

We're looking for a Senior Trauma Informed Therapist to join the team. Leading peer-mentoring support to trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery.

You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our Community Development and Criminal Justice Services teams to ensure survivors have access to the right support. All staff have a Thematic Leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

About You

You’ll be someone who is a qualified and experienced therapist working with trauma. We’re especially keen to hear from people with experience in working with men, sexual harms and supporting therapists and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you.

Main Duties and Responsibilities

• Lead peer-mentoring support to trauma-informed therapists.
• Deliver trauma-informed therapeutic services.
• Lead accurate clinical record keeping of therapeutic service interventions.
• Lead the supervision of therapeutic services waiting lists.
• Undertake specific therapeutic projects as directed by the Executive Team.
Organisational Core Responsibilities
• Stringently uphold the organisation’s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors.
• Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities.
• Ensure 100% of the work you carry out is for the achievement of the mission “to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse” and vision “a society where no male survivor is left behind”.
• Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office.
• Respect individuals right to anonymity within and outside of the organisation.
• Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries.
• Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation.
• Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control.
• Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally.
• To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities.

Person Specification

The following attributes are Essential for this role:
Registration:
• BACP, UKCP, BPS (or equivalent).
Qualifications:
• Counsellor/Psychotherapist (BACP or other appropriate membership body recognised).
Knowledge and Experience:
• Experience of coaching or mentoring.
• Understanding of issues relating to rape and sexual assault, particularly those relating to boys and men.
• Experience of providing 1:1 counselling/psychotherapy.
• Experience in data management and information governance.
Skills:
• Ability to prioritise own work load.
• Good written, verbal and interpersonal communication skills.
• Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system.

The following attributes are Desirable for this role:
Registration: Non applicable.
Qualifications:
• Masters Level or above in Counselling/Psychotherapy.
• EMDR / Post Graduate Diploma in CBT.
Knowledge and Experience:
• Previous experience of working within a highly confidential setting, adhering to data governance.
• Previous experience of working within the voluntary, community or social enterprise (VCSE) sector.
Skills:
• A commitment to diversity, inclusion and anti-oppressive practice.
• Mentoring.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

How to Apply

Apply by sending your CV and a short supporting statement (max 2 page) 

Interviews are expected to take place on 7th and 8th August.

By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see attached)

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else.

The Talent Set are delighted to be working with a fantastic faith based charity to find their Supporter Care Officer.

This role requires working from their London office 5 days per week. It is a fantastic opportunity to develop fundraising and supporter care processes and feed into their wider strategy. You will work closely with the Individual Giving Manager to develop top class communications with supporters, as well as being the first point of contact for incoming emails, phone calls, and letters.

Key Responsibilities:

· To be the first port of call for all incoming post, phone calls and emails

· To be responsible for thanking all supporters and managing a welcome journey – ensuring that effective processes are in place

· To work closely with the Individual Giving Manager to thank donations to all appeals and fundraising products

· To process all donations ensuring there is a programme of continuous improvement for gifts processing

· Responsible for the legacy admin and thanking process

· To ensure Raisers Edge Database is accurate and up to date and to provide the data for all outgoing fundraising and communication mailings

· Responsible for maintaining all of the  data on Raisers Edge, including cleaning data, providing information for reporting and analysis

· Attending regular training courses to keep up to date with developments including GDPR and other legislation, policy and good practice with regard to data maintenance

· Responsible for training colleagues on Raisers Edge as and when required

· To look after donation forms, both online and in communications

Person Specification:

· Experience of working in a customer care or supporter care environment

· Experience of using CRM databases (eg. Raisers’ Edge) to input data, run reports and produce data lists

· Excellent communication skills, particularly over the telephone and in writing

· Highly proficient in using Microsoft Office software particularly Word and Excel

· To be able to steward and support fundraisers and volunteers in their fundraising activity

· Ability to report and analyse levels of supporter satisfaction and complaints through monthly KPI’s

· To have a high attention to detail to ensure that all communications are accurate and the database is up to date.

· An understanding of fundraising principles and GDPR

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Glasspool Charity Trust

Chief Executive Salary £75,000 + benefits

Glasspool is a UK-wide grant funder, established in 1939 with a permanent endowment from Richard Louveteau Glasspool, a Hertfordshire businessman and philanthropist. He experienced financial hardship as a young man, but when his income became more than enough to meet his personal needs, he started to provide financial support to individuals. He died in 1949, aged 65, but his legacy lives on in the Glasspool Charity Trust.

The charity was named the Association of Charitable Organisations (ACO) Charity of the Year in 2024 in recognition of our courageous and transformative approach to grant-making. 

Background is less important than experience and personal qualities. The ideal candidate will:

Strategy:

· Ability to combine a commercial, entrepreneurial capability to identify and deliver growth

· A proven track record of turning a collective strategic vision into reality.

· Be intellectually curious and agile and an empathy with the culture and focus for future activities

Governance and Compliance:

· An understanding of the statutory, voluntary, and community sectors, along with the complexities of the environment in which Glasspool operates.

· Knowledge of effectively supporting charity trustees and boards to carry out their duties and responsibilities

· Commitment to equity, diversity and inclusion  

Administration:

· Sound financial management  

· Excellent administrative skills

· Knowledge and experience of using IT to enhance operational efficiency and effectiveness

Staff Management and Development: 

· Experience of managing a small staff team

· As a leader, demonstrate a thoughtful, collaborative and engaging approach, to build on the strong existing culture.

External Relationships and Communication

· Experience of collaborative working, income generation and communications

· Demonstrate a track record of successful networking skills at a senior level

· To be the primary spokesperson for Glasspool

HOW TO APPLY

Please download further details of the position from our website:

For an informal confidential discussion call Richard Evans

Apply online with a full curriculum vitae detailing your skills and experience together with a maximum two-page Personal Statement clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Candidate Profile.

Closing date for applications: 16 July 2025

Long List interviews: 18 July – 30 July 2025

Final Panel Interviews: 18 & 19 August 2025

To find out more visit:                                  Glasspool Charity Trust website

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

MAIN RESPONSIBILITIES

• Assist in the implementation and maintenance of cybersecurity tools and controls (e.g., 
endpoint protection, firewalls, secure email gateways, MFA, etc.).
• Monitor security alerts and reports from tools like Microsoft Defender, Bitdefender, 
WatchGuard, and Cloudflare, escalating potential incidents to the Cybersecurity 
Manager.
• Support user access management and ensure policies for identity and access control 
are followed using systems like SSO and Intune.
• Help manage and track security awareness initiatives (e.g., phishing simulations via 
SoSafe).
• Assist in vulnerability scanning and basic risk assessments across networks and 
systems.
• Contribute to incident response efforts under the guidance of the Cybersecurity 
Manager.
• Document findings, maintain logs, and support audit and compliance activities.
• Collaborate with IT and wider organisation to ensure security controls do not hinder 
mission delivery.
• Participate in routine system checks and contribute to the improvement of 
cybersecurity procedures and documentation.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:
• Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience).
• Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).
• Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, 
intrusion detection/prevention systems, and access control.
• Basic knowledge of Microsoft 365 security stack, including Defender and Intune.
• Excellent communication skills and attention to detail.
• Ability to handle confidential information with integrity.

Preferred Skills and Competencies:
• Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
• Certifications such as CompTIA Security+, Microsoft SC-900, or equivalent.

Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:
• Experience of not-for-profit/INGO environments
• Interest in working in the NGO/humanitarian sector and sensitivity to issues affecting Palestinian communities

Disclaimer

Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About the role

We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.

This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.

It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.

About you

You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.

You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.

It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is Thursday 24 July 2025.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.

Customer Feedback Case Officer
Fixed Term Contract (9 months) 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our Shipley Office
Salary Range £27,500 - £30,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will have an opportunity to champion and deliver an unrivalled experience to all customers, leading on handling complaints, feedback and compliments across all channels, in accordance with Macmillan’s values, regulatory requirement policies and standards.

You will produce analysis on feedback, identify trends and share opportunities for improvement to the process.

A significant part of your role will be building effective relationships with internal colleagues and external agencies on behalf of Macmillan to ensure accurate, appropriate and full responses are provided to complainants in line with agreed SLAs.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of customer care or customer relations and resolution management
• A good understanding of GDPR guidelines
• The ability to produce a range of detailed written communications
• A sound working knowledge of IT systems such as Microsoft Office, CRM as well as databases in order to extract and manipulate data

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Thursday 10th July 2025
Interview dates: w/c 14th July 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Energy Action Redhill and Reigate (EARR) is dedicated to improving home energy efficiency across East Surrey.  We work to improve the sustainability of homes, as well as making them healthier to live in and more economical to run.

We are seeking an organised and self-motivated Project Coordinator to join our Home Energy Advice Team.  You will play a key role in co-ordinating a programme of home energy surveys, distribution of energy efficiency materials and helping to deliver a series of events.  The post is funded through an Energy Redress grant and is part of the Surrey-wide HEAT programme, working in partnership with other voluntary organisations across Surrey.

As Project Coordinator you will play a key role in

• scheduling home energy surveys and follow up support
• liaising with residents, volunteers, and local partners
• planning and promoting community events
• monitoring and reporting on project progress and impact

Location: The role is home based; however, travel across Reigate & Banstead and Tandridge will be required to support events and home surveys.

Hours: 736 hours per year (average 16 hours per week over 46 weeks - you can manage the hours worked to suit yourself and the project.  Demand for the survey service is seasonal and it is anticipated more hours will be needed over the Winter months, with fewer hours in the Summer. 

Dates: Start from 23 September 2025 or earliest available date following this. This is a fixed-term contract until 30 April 2027

Salary: £25 per hour (3% uplift from May 2026)  Please note this role to be undertaken on a self-employed consultancy basis.

About You: This role could be a good fit if you:

• Have strong organisational and communication skills
• Enjoy working with a wide range of people
• Want to learn more about energy efficiency in buildings
• Are comfortable with remote working and data management
• Are a team player with a flexible and positive approach

Closing date for applications noon 14 July 2025.  The provisional date for interviews is 30 July 2025.

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

St Nicholas Hospice Care is recruiting a Director of Income Generation to help shape the development, delivery and strategy for fundraising, retail and marketing, enabling the best possible support for people in West Suffolk and Thetford facing dying, death and grief.

Who we are

St Nicholas Hospice Care is a welcoming place where someone with a life-limiting condition can get the specialist care, emotional and practical support they need.

We’re here to enable people to have a good quality of life, for as long as possible. That might mean managing pain and other symptoms, giving personal care, providing physiotherapy to keep someone mobile, offering counselling to work through difficult emotions or arranging special activities to make all-important memories with loved ones.

We look after people on our ward or wherever they call home – whether that’s their own home, living with family or in a care setting. We look after their family and friends too, because when someone is facing the end of their life, it affects everyone around them. We can offer practical help when caring for a loved one, answer difficult questions, or just be a listening ear in the hard times.

We strive for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no one in West Suffolk and Thetford has to face dying, death and grief alone.

About the role

Reporting to the CEO, you’ll support and work collaboratively with the CEO and Directorate team to shape the development, delivery and success of the Hospice’s strategy and operational plans.

You’ll lead the Hospice’s non-statutory income generation (IG), providing strategic leadership and high-level operational oversight that enables the Hospice to deliver against its strategic and operational plans.

With ownership of the development and implementation of marketing and communications strategies, you’ll increase engagement with key target audiences, build and lead a high-performing team of staff and oversee substantial income growth.

Who we are looking for

We seek a values-led, senior multi-income generation leader with a proven track record of delivering substantial income targets, overseeing multiple income streams, including trading, community, individual giving, events, philanthropy and corporate partnerships.

You’ll be a strategic and inspiring leader, capable of building high-performing, collaborative teams with energy and purpose.

With overall responsibility for statutory and regulatory requirements in relation to fundraising, retail and marketing activities, you’ll enhance the profile of the Hospice locally and nationally to facilitate the delivery of the organisational strategy and its income.

You will be joining a warm and ambitious organisation with a deeply rooted community presence and a clear commitment to impact. It is a brilliant opportunity for someone ready to shape and deliver the next chapter of income generation for one of the region’s most important charities.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 21st July.

Do you have a passion for working with young children?

Are you passionate and experienced at delivering exciting and innovative early years sessions?

Are you interested in supporting children and their parents in their child's early stages of development?

Do you possess strong communication skills? Then we have the perfect opportunity for you in our Early Years Team at Sandwell Family Hubs

As an Early years team member you will deliver sessions within the hubs and local area (Sandwell), complete speech & language screenings (Wellcomm) and focussed small group sessions. The role will also include supporting volunteers delivering stay & plays and taking the lead for stay & play sessions. This role will be hub and community based ensuring that our support reaches children and their families in the place where they are most comfortable. 

This role is based in Sandwell and requires the flexibility to work across Sandwell. As part of the role you will be needed to support sessions on an evening and weekend as and when required.

We are looking to appoint an experienced Practitioner to join our Early years team. To find out more about the role please read the attached additional information and don't forget to explore in your application how you can meet/have experience as the post requires.)

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31.03.2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.03.2026.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Executive Assistant to CEO
Location: Due to the nature of this role, it is based full time at our Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW
Hours: 37.5 per week
Salary: £26,000 - £34,000 per annum, negotiable based on experience
Type: Permanent
Reporting to: Chief Executive Officer

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Recently rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

This is a pivotal role at the heart of the Charity, offering a unique opportunity to work closely with the CEO of a dynamic and life-saving Charity. As Executive Assistant to the CEO, you will provide comprehensive, high-quality executive support that enables the CEO to focus on strategic priorities, external engagement, and organisational leadership. You’ll be a trusted advisor and gatekeeper, anticipating needs, streamlining communications, and ensuring the CEO’s time is used effectively.

In addition, you will act as the Company Secretary, supporting the Charity’s governance framework, maintaining statutory compliance, and ensuring effective administration of the Board of Trustees and its subcommittees. There will also be the opportunity for Project Management.

Success in this role will require someone who is highly organised, discreet, and proactive, with high levels of integrity and resilience. You’ll need to be comfortable working at pace, able to manage competing priorities, and confident communicating with a wide range of stakeholders including Trustees, crew, funders, MPs and members of the public. This is more than just an administrative role – it’s a trusted strategic support position for someone who is passionate about making a difference and who thrives in a values-driven, purpose-led environment.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 21st July 2025
Interviews: Week commencing 30th July 2025
We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

‘Communication is one of the most important things, and I feel the ESU has set us up for life.’ Schools’ Mace 2024 participant  

 Oracy gives young people the skills and confidence to shape their lives and to build a more connected and cooperative world   

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

Overview of the Team  

The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.

 Purpose of this role  

The Senior Governance Officer will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Responsibilities and Expectations  

• Provide governance support including the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 
• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery. 
• Ensure the charity complies with statutory, regulatory and sector best practice, including maintenance of key registers including the risk register, gift & hospitality register, declarations of interest, and compliance trackers. 
• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 
• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 
• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 
• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 
• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 
• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A good understanding of Charities Act and Charity Governance Code. 
• A track record of providing secretariat support, including minute taking. 
• Excellent administrative skills, highly organised with very good attention to detail. 
• A tactful and conscientious individual who can navigate through complex situations 
• Understands the importance of maintaining confidentiality
• Strong written and oral communication skills. 
• A motivated self-starter who can quickly translate issues into solutions. 
• A team player who can quickly build trusted relationships at all levels. 
• Strong communication and interpersonal skills. 
• Can confidently and professionally challenge and hold people to account. 
• The ability to manage several projects simultaneously whilst working at a high standard.
• Excellent IT skills including Microsoft Office. 

• 28 Days Annul leave plus bank holidays
• Enhanced pension
• Cycle to work scheme
• Group life cover
• Employee Assistance
• Virtual GP
• Season Ticket Loan