Communication coordinator jobs

Title: Programme & Events Coordinator

Reports to: Associate Director of Business & Operations

Salary: £28,000 - £31,500 (dependant on experience)

Location: Primarily home-based with hybrid working – however, must be willing and able to travel, representing the charities as and when required. Attending meetings and events nationally and internationally.

The Role

Arrhythmia Alliance and its two sister charities (AF Association and STARS – Syncope Trust) is one of the world's leading heart rhythm charities, delivering internationally recognised educational programmes, medical conferences, awareness campaigns patient educational events, awareness programmes and exhibiting at congresses to promote and deliver our work.

Working alongside and reporting to the HRC Manager, you will coordinate the planning and delivery of healthcare professional conferences, patient education events, our programmes, awareness campaigns and digital programmes across the UK and internationally.

You will provide day-to-day project coordination and administrative support to ensure programmes and events are delivered efficiently and to a high standard.

Event & Programme Coordination

• Coordinate the planning and delivery of conferences, meetings, webinars, exhibitions and events.
• Support the HRC Manager with the day-to-day coordination of multiple projects and event timelines.

· Coordinate venue bookings, accommodation, travel, catering, audio-visual requirements, faculty invites, registration and event logistics.

· Maintain project plans, action trackers and planning documentation.

· Prepare delegate materials, speaker information and event resources.

· Liaise with internal teams to ensure all event requirements are completed within agreed timescales.

· Monitor deadlines and escalate any risks or issues to the HRC Manager.

· Coordinate exhibitor and sponsor logistics, ensuring all requirements are delivered.

· Coordinate event registration, working with the Communications team to launch registration and manage delegate bookings, reporting registration progress to the HRC Manager.

· Coordinate the collection of faculty presentations and supporting materials prior to events.

· Coordinate event compliance requirements, including CPD accreditation; MedTech compliance; country specific accreditation; promotional approvals, and other regulatory requirements, ensuring all deadlines and standards are met.

· Excellent attention to detail with the ability to manage multiple deadlines while maintaining accuracy.

Coordination & Communication

• Act as a day-to-day coordination contact for faculty, venues, suppliers and delegates, referring decisions and complex queries to the HRC Manager as appropriate.
• Coordinate communications between internal departments, suppliers and external contacts.
• Arrange planning meetings, circulate agendas and record actions where required.
• Ensure information is shared accurately and promptly with everyone involved in each project.

Event Delivery

• Support the on-site delivery of conferences, meetings programmes and events.
• Coordinate registration, delegate enquiries and faculty requirements.
• Assist with the smooth running of live, hybrid and virtual events.
• Resolve routine operational issues during events, escalating where necessary.
• Coordinate post-event evaluations, feedback collection and reporting to support continuous improvement.

· Work closely with the Communications team to support the timely promotion of events and ensure all promotional materials comply with Organisational and regulatory requirements.

Essential Experience

· 3–5 years' experience delivering conferences or large-scale events

· Experience managing multiple projects

· Excellent project planning and organisational skills

· Outstanding communication and stakeholder management

· Advanced Microsoft Office skills

· Experience supporting event marketing

· Full UK driving licence and access to a reliable vehicle

· Current valid passport

· Willingness to travel throughout the UK and internationally

· Experience coordinating delegate registration and event management systems

· Experience coordinating exhibitor and/or sponsor requirements for conferences or events

· Experience of working in a non-profit/charity

Working Pattern

This is a full-time position with the working week consisting of Monday to Thursday 9.00am–5.30pm with 1 hour lunch break, and Friday 9.00am-5.00pm with

30-minute lunch break.

Due to the nature of the role, flexibility is essential. The successful candidate will be expected to work occasionally outside normal office hours to support conferences, meetings, educational programmes and charity events. This will include occasional early mornings, evenings, weekends, overnight stays and international travel. Flexibility is a key requirement of this role.

Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, until February 2027
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday)
Start Date: ASAP

Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Please note this role will require a basic DBS check due to the management of children's data.

Responsibilities:

• Act as the first point of contact for supporters across phone, email, post and social channels
• Respond to enquiries, resolve complaints and provide high-quality supporter care
• Engage and inspire supporters to deepen their involvement with our work
• Support outbound communications, including thanking and stewarding fundraisers
• Maintain accurate supporter records on the CRM system and log all interactions
• Process requests for information and ensure materials are sent promptly
• Run reports to support supporter engagement and ensure donations are acknowledged
• Share supporter feedback to help improve services and organisational learning
• Work closely with internal teams and stakeholders to deliver a seamless supporter experience
• Identify ways to improve processes and contribute to continuous improvement

Requirements:

• Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
• Confidence handling enquiries and complaints with empathy and professionalism
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Admissions Coordinator

Yeldall Manor – Christian Residential Drug and Alcohol Rehabilitation Programme

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site

Full Job Description

Admissions Coordinator

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.

We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.

This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.

What will you do?

• Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
• Line manage admissions officers 
• Coordinate the admissions process from initial enquiry through assessment and admission.
• Conduct and arrange admissions interviews, both in person and remotely.
• Review referrals, risk assessments, professional reports and supporting information.
• Assess suitability of applicants against programme criteria and make recommendations regarding admission.
• Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
• Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
• Coordinate admission arrangements, funding approvals and placement planning.
• Maintain accurate admissions records, databases and documentation.
• Produce admissions, occupancy and referral reports as required.
• Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
• Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.

What are we looking for?

• Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
• Strong administration, organisation and record-keeping skills.
• Experience of handling referrals, applications, assessments or admissions processes.
• Excellent written and verbal communication skills.
• Ability to develop positive and professional relationships with a wide range of stakeholders.
• Ability to manage sensitive and confidential information appropriately.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
• Good IT skills, including Microsoft Office applications and databases.
• Understanding of safeguarding, professional boundaries and risk management.
• Knowledge of addiction, recovery and rehabilitation services.
• A compassionate, professional and person-centred approach.
• Full UK driving licence and willingness to travel occasionally.

About You

You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.

Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

What We Offer

• 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
• Pension scheme in line with auto-enrolment legislation.
• Employee Assistance Programme providing confidential support and counselling.
• Death in service life insurance.
• Meals provided whilst on site.
• Ongoing training and professional development opportunities.
• Supportive supervision and annual appraisal process.
• Opportunity to make a genuine difference in the lives of people affected by addiction.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role

About Yeldall Manor

For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

Title: Customer Experience Coordinator
Location: Broadstone Warren, Lewes Road, Forest Row,  RH18 5JS
Contract Type: Permanent
Working Hours: 35 hours per week 
Salary: £26,199 per annum, Band C, Level 3 

About the Role

Every great adventure starts with a great customer experience. As a Customer Experience Coordinator, you'll be the link between our customers and our centres, helping groups find the right experience, supporting them throughout their booking journey, and ensuring everything is in place for an outstanding visit.

Working closely with colleagues across the centre, you'll balance customer needs with operational planning to help deliver safe, high-quality experiences that leave a lasting impression. You'll also be a welcoming face on site, supporting reception and helping customers throughout their visit.

Key Responsibilities as our Customer Experience Coordinator

• Deliver friendly, professional customer service across phone, email, live chat, WhatsApp and social media.
• Support customers from their initial enquiry through to booking, arrival and aftercare.
• Recommend the most suitable experiences based on each group's needs.
• Process bookings, payments and invoices while maintaining accurate customer records.
• Create activity schedules and coordinate bookings with centre teams to ensure a smooth customer experience.
• Welcome visitors to the centre, supporting reception and the on-site shop.
• Work with colleagues to ensure activities are planned safely and efficiently

About You

We're looking for someone who enjoys helping people and takes pride in delivering excellent customer service. You'll be organised, approachable and confident managing a varied workload while keeping the customer at the centre of everything you do.

You'll also have:

• Experience delivering excellent customer service from initial enquiry through to aftercare.
• Strong written and verbal communication skills.
• Excellent attention to detail and organisational skills.
• Confidence using computer systems and the ability to learn new software quickly.
• The ability to prioritise work, solve problems and make informed decisions.
• A positive, collaborative approach and the ability to build strong working relationship

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Friday 14 August 2026

Interviews will be held via Teams on either Thursday 27th or Friday 28th August 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Title: Youth Work Co-ordinator

Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ

Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Purpose of Role:

The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.

This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.

In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.

Key Responsibilities:

Youth Work Delivery and Session Leadership

• Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
• Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
• Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
• Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
• Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.

Team Co-ordination and In Session Support

• Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
• Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
• Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
• Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.

Safety, Safeguarding and Inclusion

• Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
• Record, report, and escalate safeguarding concerns promptly and accurately.
• Promote a safe, inclusive, and supportive environment for all young people.
• Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
• Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
• Work with external agencies and partners to support young people’s needs where appropriate.

Centre Operations and Activities Support

• Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
• Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
• Maintain accurate attendance, visitor, and session records.
• Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
• Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
• Manage petty cash and resources responsibly in line with GMYF procedures.
• Support the effective use of centre spaces, equipment, and materials.
• Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.

Residentials, Projects and Quality Development

• Support off site visits, residentials, holiday programmes, and special projects e.g. Events
• Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
• Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
• Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
• Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
• Support the centre’s self-evaluation and continuous improvement processes.

Professional Conduct and Representation

• Uphold GMYF’s values, policies, and professional standards always.
• Build positive, respectful relationships with young people, colleagues, families, and partners.
• Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
• Represent the centre and GMYF positively in the community and at relevant meetings and events.
• Undertake any other duties commensurate with the role, as directed by the Centre Manager.

Person Specification

Essential Criteria

Qualifications & Professional Development

• Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
• Commitment to safeguarding, continuous professional development (CPD), and reflective practice
• Willingness to undertake further relevant professional qualifications and development as required

Experience

• Experience delivering youth work in a centre based, community, or outreach setting
• Experience leading sessions and co-ordinating activities involving other staff or volunteers 
• Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
• Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.

Knowledge & Skills

• Good understanding of safeguarding, risk management, and inclusive practice in youth work 
• Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches 
• Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions 
• Confident communication and interpersonal skills with young people, families, colleagues, and professionals
• Ability to maintain accurate records, including session records and incident logs
• Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.

Leadership & Personal Attributes

• Ability to provide calm, visible, hands-on leadership during sessions and activities
• Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
• Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
• Commitment to equality, diversity, safeguarding, and young person-centred practice
• Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment

Additional Requirements

• Willingness to work flexibly, including evenings and occasional weekends and residentials
• Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
• Enhanced DBS check

Desirable Criteria

• Degree-level qualification in Youth Work or a related discipline.
• Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
• Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
• Experience contributing to or supporting monitoring, evaluation, or reporting processes

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.

The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

Are you an organised, confident communicator who enjoys bringing people together to make things happen? Youth United Foundation is looking for a Project Coordinator to support our work with our national network of uniformed youth organisations and partner organisations.

You’ll play a key role in coordinating projects, forums and partner relationships that help more young people access the life-changing opportunities offered by uniformed youth groups. Working closely with our Director, network members and partner organisations, you’ll keep activity on track, support stakeholder engagement, gather insight, and help shape clear reporting and future plans.

This is a varied and rewarding role for someone who is highly organised, proactive and comfortable working with people at all levels: from operational leads to senior stakeholders. You may be coordinating national network forums one day, supporting research and interviews the next, or helping bring uniformed youth organisations together for Remembrance Sunday activity at the Cenotaph.

We’re a small, friendly and flexible team with a big mission: to improve outcomes for young people, regardless of background, by expanding access to uniformed youth groups. If you are collaborative, detail-focused and motivated by partnership working, we’d love to hear from you.

Hours: 22.5 hours per week, home based with regular travel to London and occasional UK travel.

Ideal for someone with: project coordination experience, excellent communication skills, strong attention to detail, and an interest in youth, charity or membership-network work.

A note on use of AI We recognise that AI tools can be genuinely useful for organising thoughts or checking spelling and grammar, and we've no objection to that. That said, what matters most to us is hearing directly from you. We are interested in your own experiences, your own voice, your own reasoning. So please only use AI, if at all, to help plan your response or check it afterwards, not to generate the substance of your answers. Ultimately, we want to know how you think and communicate, not how well an AI can do it for you.

Proposed dates for Interviews - First round 17th and 19th August

Second round - week commencing 24th August

We are looking for someone to join our team as Programme Coordinator.  We want you to use your creativity to help children, young people and adults transform their lives, the services they use and the communities they live in. This role will work with the Programme Manager and our other Programme Coordinator to and will mainly focus on the delivery and development of our Creative Mentoring Programme with support to our Youth Voice and Creative Futures work as allocated.

You will bring with you experience in programme and event coordination, excellent communication skills including working with children and young people.  You will have experience of preparing and delivering workshops, presentations and training activities.

Help build meaningful relationships with communities most impacted by the criminal legal system and ensure their voices inform research, policy and advocacy.

We're looking for a Community Engagement Coordinator to join UNJUST and support the development and delivery of community engagement activities that amplify lived experience, build trust, raise awareness and contribute to our research, policy and advocacy aims.

Working closely with colleagues across the organisation, you'll build and maintain relationships with community groups, grassroots organisations and individuals with lived experience of the criminal justice system. You'll design and deliver engagement events, facilitate workshops and listening sessions, promote opportunities for community members to get involved in UNJUST's work and help develop creative, ethical ways of gathering and sharing lived experience stories.

The role also includes co-creating programmes and materials with communities, supporting content creation for social media, recruiting interns and volunteers from impacted communities, and representing UNJUST in relevant forums, networks and coalitions.

We're looking for someone with experience in community engagement, organising or outreach, strong relationship-building and communication skills, and an understanding of racial justice and the UK criminal justice system. You'll be committed to UNJUST's mission, values and anti-racist working practices, and be comfortable working independently as well as collaboratively.

UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Part-time Operations Coordinator 

Job Description and Person Specification 

Summary 

Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week) 

Contract period: 12 months (with the possibility of extension) 

Location: Home-based and Oxfordshire 

Pay: £27,850 per annum pro rata

Reports to: CEO 

Background 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience. 

We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.

Job description 

• To contact with schools and relevant institutions to promote Sundial’s training and workshops 

• To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables

• To organise team meetings

• To draft invoices and maintain records 

• To assist with keeping contact databases and records up to date 

• To draft, type and dispatch charity office correspondence 

• Maintain the bookings calendar

• Maintain DBS, safeguarding and training records

• To assist in scheduling social media posts

• To support the CEO and Research & Operations Manager where appropriate 

• To attend regular meetings as required 

Personal specification 

•  Self-starting, hardworking and committed to tackling harmful practices

•  Methodical, detail-oriented, with genuine passion for administration work

• Excellent writing skills and good telephone manner 

• Good written and verbal communication skills

• Time management and organisational skills to be able to deal with multiple tasks and a range of priorities 

• IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press

• Previous experience dealing with finance processes (desirable)

• Previous experience working in the charity sector (desirable) 

How to apply: 

Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview. 

We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities. 

Applicants called to interview will be invited to complete a written task.

The appointment is subject to an enhanced DBS check and references. 

Please submit your application by midday, Friday 11th September.

Interviews will take place on 24th & 25th September.

Fundraising Campaigns Coordinator

Location: Hybrid (any CHAS location at least 1 day per week)

Salary: £36,827 - £41,159 per annum (pro rata)

Contract: Temporary - fixed term to 31 August 2027, Full time: 35 hours per week

Closing date: Monday 10 August

At CHAS, every fundraising campaign has a purpose beyond clicks, conversions and ROI. The income you help generate will support children with life-shortening conditions and the families who love them across Scotland. 

We're looking for a creative, curious and ambitious Fundraising Campaigns Coordinator to help deliver inspiring fundraising campaigns that engage supporters, grow income and help ensure every family who needs CHAS can access our care. You’ll be joining the team at a unique and critical time as we seek to deliver the More Than A Hospice Appeal, a £20m capital appeal to transform how Scotland cares for children with life-shortening conditions.

You'll work closely with the Fundraising Campaigns Manager and colleagues across CHAS to deliver multi-channel fundraising and supporter acquisition and retention campaigns, helping to plan, execute, optimise and report on activity across a range of channels.

From digital lead generation and email marketing to supporter journeys, face-to-face fundraising and direct mail appeals, you'll have the opportunity to make a direct impact on campaigns that reach thousands of supporters across Scotland and that seek to ensure that no family should face the death of their child alone.

You'll also:

• Support year-round fundraising acquisition and retention campaigns.
• Help deliver and optimise digital acquisition activity.
• Write compelling copy for emails, web and supporter communications.
• Analyse campaign performance and identify opportunities for improvement.
• Collaborate with colleagues across fundraising, marketing and communications.
• Provide excellent account management of fundraising partners and external suppliers.

This role is fixed term until 31 August 2027, to support our Fundraising Campaigns while the current post-holder undertakes a maternity cover secondment elsewhere within CHAS.

About You

To be successful in this role, you will have skill and experience in delivering fundraising and marketing campaigns across a range of channels. You’ll be a brilliant communicator, have a track record of successfully working as part of a team, can think creatively and can use data and technology to inform your decision making and power your campaigns. 

About CHAS

We support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together, as well as supporting them with life after loss.

But more than this - through the More Than a Hospice Appeal, we have an urgent and bold plan to change the future of how care is delivered for every dying child in Scotland, forever.

We want every family to have real choice over their child’s care, both while they live, and at end of life. The fundraising team will play a crucial part in making this possible, and as Fundraising Campaigns Coordinator, you will truly be working towards the funds that make this vision a reality in the future.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in a CHAS office – most of our fundraising staff are based in our Glasgow or Edinburgh offices. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
• Development Opportunities: exposure to a variety of fundraising activities
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave, pension, access to Blue Light discounts, and health and wellbeing support.

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.

Deadline for applications: Monday 10 August 2026. Provisional interview date of Wednesday 19 August 2026, Stepps office.

This is a varied role at the heart of our CORE team, supporting day-to-day operations, internal communications, staff information systems and organisational administration. You will help maintain our Staff Hub, coordinate internal communications, support onboarding and offboarding processes, and ensure staff have access to the resources, systems and information they need.

We are looking for someone who enjoys solving practical problems, improving systems and helping colleagues work effectively.

You will:

• Coordinate day-to-day office and operational administration
• Maintain and develop Spectra's Staff Hub and internal resources
• Produce staff newsletters and organisational updates
• Support staff onboarding and offboarding administration
• Coordinate equipment, systems access and organisational records
• Support organisational events and activities
• Work with colleagues to improve administrative systems and processes
• Support the effective use of Microsoft 365, SharePoint and other organisational systems

We are looking for someone with:

• Strong organisational and administrative skills
• Excellent attention to detail
• Experience maintaining records, systems or administrative processes
• Good written communication skills
• Confidence using Microsoft 365 applications such as Outlook, Teams, Word and Excel
• Experience working with shared information systems, intranets or document management platforms
• The ability to manage multiple priorities and work collaboratively across teams

Experience of SharePoint, Microsoft Forms, Microsoft Lists, Salesforce or similar systems would be an advantage.

This is an excellent opportunity for someone who enjoys combining administration, coordination, digital systems and internal communications in a people-focused organisation.

We are keen to receive applications from people with backgrounds and experiences that reflect the communities we work with. Selection will be based on the skills, experience and criteria set out in the job description and person specification.

Join our award‑winning contact centre and play a vital role in supporting people when they need it most.

Contract: Permanent
Hours: 37.5 per week
Salary: £25,528.04

Role is advertised as Customer Service Advisor however the job title will be Client Care Coordinator 

Why You’ll Love Working With Us

Financial Benefits
Blue Light Card discounts, up to 5% employer pension contribution, and long‑service recognition.

Health & Wellbeing
Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.

Work–Life Balance
A paid day off for your birthday, consistent scheduling, and competitive family‑friendly benefits.

Career Growth
Paid training, opportunities for accredited development, and clear pathways for progression.

The Role

This is not a cold‑calling role. You’ll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.

We’re looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you’ll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.

Training & Working Pattern

Your journey begins 14th September 2026 with 4 weeks of onsite training (Mon–Fri, 8AM–4PM).
After 5 months onsite, you’ll have the option to move into hybrid working.

Shifts run between 8AM and 8PM, with an alternate Sunday shift

Ready to join a contact centre that truly makes a difference?

Apply now and start your journey with us.