Communication manager jobs in Hoddesdon, hertfordshire

We are currently looking for a Head of Culture, Learning & Inclusion to join our People & Culture team on a full time, permanent contract.

The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development,  Internal Communications and Colleague Engagement. Driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work. 

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our vacancies webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development, Internal Communications and Colleague Engagement.
• Managing a small specialist team as part of the larger People and Culture team, driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work. 
• The role partners with and builds trusted relationships with stakeholders, at all levels, from across SC and beyond. 
• The role leads on the roll out of innovative internal programmes which support addressing systemic inequalities and ensure all SC colleagues work in a culture where everyone feels valued, has opportunities to develop and reaches their potential.

Skills & Experience

• Experience of designing and delivering Equality, Diversity & Inclusion policies, programmes and actions to successful outcomes. 
• An understanding of best practice in terms of learning and development programmes tailored to the needs of a creative arts organisation. 
• A strong track record of nurturing a positive, engaged and purposeful internal culture. Demonstrable strong communication, influencing and networking skills. 
• Ability to manage a small specialist team to ensure everyone reaches their potential and performs their roles effectively.

Engineer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Engineer

Location UK-wide

£33,265 per annum (pro rata for part time) plus a market supplement of £1,412

Ref: 134REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid within commuter distance of any UK hub

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ Infrastructure

As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.

You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.

In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.

What You’ll Be Doing

• Manage straightforward projects from start to finish through all RIBA stages.
• Use  technical expertise to produce accurate and reliable project outputs and deliverables.
• Engage with internal colleagues, external partners, regulatory authorities and other key stakeholders during project delivery.
• Contribute to business development activities by preparing agreed project proposals.

This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience. OR five years of work experience in a relevant role.
• Competence in using design software that is appropriate for the role, eg AutoCAD suite including Civil 3D and other packages.
• A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating places.
• A working understanding of health and safety management, including how to apply the CDM Regulations.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two week period commencing 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process

Location: Enfield Refuge

Salary: Unqualified: £11,754 - £12,268.40 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)

Qualified: £12,268.40 - £13,375.20 per annum (Based on an FTE salary of 30,671 - £33,438 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 15 hours per week 

Contract: Permanent

Closing Date: Thursday 15th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

In this role, you will provide advice, practical assistance and emotional support to women who have experienced domestic abuse, working across two refuge sites. You will carry out risk and needs assessments, develop tailored support plans and provide key‑working sessions to help survivors build safety and stability.

To succeed in this role, you should have at least two years’ experience supporting this or a similar client group, along with a strong understanding of the diverse needs of women and children. Your work will play a vital part in helping survivors rebuild their lives in a safe and supportive environment.

About You

You have a strong understanding of domestic abuse and the ways it affects women and children, enabling you to provide sensitive and informed support. You bring solid organisational skills and basic IT competency, allowing you to manage administrative tasks confidently.

This role is active and hands‑on, so you are comfortable with the physical aspects of working in a refuge environment. You communicate clearly and compassionately, with a polite and empathetic telephone manner that helps ensure women feel heard, respected and supported.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.

• We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
• We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
• We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
• We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.

We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation.

You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact.

What’s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world.

So, if you’re ready to lead ambitious fundraising that powers global change, read on and apply today.

The Role

As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission.

Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding.

Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions.

Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery.

Additionally, you will:

- Gather and share intelligence on trends within the funding landscape
- Generate new fundraising ideas and opportunities with existing and new funders
- Support teams to develop fundraising plans, donor scoping and funding bids
- Analyse data to inform fundraising strategies and income generation
- Design and manage internal fundraising support processes and systems
- Oversee the team budget and support staff development and wellbeing

About You

To be considered as our Head of Fundraising & Business Development, you will need:

- Significant experience leading fundraising functions in an international NGO or charity
- A proven, impressive track record in fundraising
- Experience in partnership and consortium development
- Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams
- The ability to design and deliver income-generation strategies across multiple streams
- A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development
- A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America
- Strong influencing, negotiating, stakeholder engagement and diplomacy skills
- A degree in a relevant discipline or equivalent work experience
- The willingness and ability to travel internationally

This role requires a Basic DBS check.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

The closing date for this role is 5th April 2026.

Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

Our Organisation

Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.

Currently, Womankind has staff based in Kenya and the UK. This position is in the UK. You must have the right to work in the UK to apply for this role, in line with the laws and regulations of these countries.

Role Purpose:

The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This role reports to the UK and Global Policy and Advocacy Manager.

This is a full-time UK based role that supports the policy and advocacy team’s efforts from a decolonial feminist lens, in line with Womankind’s 2030 strategy and the Influencing Sub-Strategy. Reporting to the Movement Strengthening and Feminist Funding Policy & Advocacy Manager, the role will engage in Policy and Advocacy operational and management support, contribute to advocacy learning and exchange, knowledge production, coordination of MEL-related outputs, and represent Womankind internally and externally vis-à-vis its advocacy objectives.

Areas of responsibility:

1.Policy and Advocacy Operational and Management Support

• Assists the Policy and Advocacy team to respond to the needs and opportunities in the WRO and feminist movement and feminist funding ecosystem context. This includes mapping the context, conducting research, drafting internal briefing documents, attending in-person meetings with state and civil society actors, and dispatching external communication as appropriate.

• Taking the lead in partner and ally communications in relation to various policy and advocacy opportunities.

• Assisting the Policy and Advocacy Team to complete, file and dispatch finance and administration forms including international transfer forms.

• Supports annual operational and budget planning processes.

2.Policy and Advocacy Governance Support

• Schedules monthly Policy and Advocacy meetings, attend and document the said meetings, on a rotational basis with the other P&A Officer.

• Contribute to reporting processes at Womankind to ensure high quality narrative and financial work plans and reports, grant management, monitoring and evaluation, linking and learning, and financial management - in collaboration with other Womankind colleagues;

• Contribute to all necessary or ongoing partner due diligence in collaboration with other Womankind colleagues;

• Contribute to regular progress reports for key stakeholders including donor reporting;

• Contribute to project and funder administration and record keeping to ensure that it is delivered with excellence;

• Contribute to recruitment process administrative tasks as requested.

3. Contribution to knowledge and evidence base

• Acts as the Policy and Advocacy Monitoring Evaluation and Learning Liaison to contribute to effective and appropriate technical monitoring, evaluation, and learning processes linked to Policy and Advocacy work in collaboration with the Impact and Learning Manager.

• Working with the Impact and Learning Manager to ensure Policy and Advocacy work is captured in the Policy Programmes and Learning annual reports.

• Support the planning of key policy and advocacy engagement spaces.

• Support the Policy and Advocacy team’s learning and exchange efforts, and knowledge production efforts.

• Contributes to the work of the communications team through drafting content on Policy and Advocacy work for the website and social media channels.

• Coordinates quarterly updates from the Policy and Advocacy team and liaise with officers in the policy and advocacy, grant making and fundraising teams to ensure these are captured and sent to partners.

4. Representation

• Represents the policy and advocacy team in cross-organisational initiatives and information sharing activities as determined by the policy and advocacy team, and in consultation with the line manager.

Key relationships and collaboration:

Internal:

1. P&A team.

2. Grantmaking & Partnerships Team.

3. Fundraising Team.

External:

1. Partners.

2. WRO & Feminist Movement Allies.

3. Regional and International Bodies.

Person Specification

Qualification and training:

• A bachelor’s degree qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.

Essential Experience:

1. At least 3 years’ experience of working in organisations that engage in strategic, partner-centred, evidence-based advocacy with demonstrable results.

2. Experience of supporting the implementation of global advocacy projects and/or programmes to a high standard, for the promotion of women’s human rights and gender equality that are transnational and/or multi-stakeholder in scope;

3. Strong Monitoring, Evaluation, Reporting and Learning Skills.

4. Demonstrable experience of working within multi-disciplinary teams including women’s movements, and/or membership movements, networks or coalitions targeting governments and civil society in the UK, and globally.

5. Experience of working with partner organisations located outside the UK with the ability to work with people from different cultural backgrounds and in different cultural settings;

6. Astute planner who can deliver multiple activities under pressure to strict deadlines and high levels of precision.

Desirable Experience:

1. Demonstratable facilitation skills.

2. Strong feminist politics and analysis lens.

3. Experience of contributing to reports (narrative and financial) to donors.

Essential Travel Requirements: International travel is an essential requirement for this role. The post holder must undertake reasonable international travel to fulfil their duties. This is expected to be no more than four weeks per year.

Knowledge and Skills:

• An organised, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK and globally.

• A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.

• Excellent written, verbal influencing and communication skills. Fluency in English is essential.

• A flexible, creative, solutions-focused approach to problem-solving.

• Advanced ICT skills and experience of developing and using the systems required within a dynamic, multinational and inclusive environment.

• Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.

Values and behaviours

The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations.

All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equal Opportunities Policy.

Application timelines

Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants.

Interviews will take place the week commencing 4th May 2026.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.

Professional Standards Education Officer (PSEO)
£24,000 pa plus excellent benefits (£40,000 FTE)
Part-time, 3 days per week
Hybrid - mostly online working from home 
 

Are you an experienced acupuncture practitioner interested in joining the BAcC staff team in a key role that will help protect both practising acupuncturists and the public?

The Professional Standards Education Officer (PSEO) will be at the forefront of supporting BAcC members to work safely and manage the risks of their practice. You will also have a great positive impact on public protection and fostering trust across UK and global institutions in the practice of acupuncture.

This will be a varied role, involving all stages of developing and updating policy and communicating it to the membership. You will work as part of our wonderful team, alongside our Safe Practice Officer, Research and Policy Manager, and our Professional Conduct Officers. You will also act as a link with the BAcC’s insurer in-house risk and legal support and connect to professionals across other UK healthcare regulators.

As the Secretary to the Education Committee, you will support the BAcC’s newly integrated education and accreditation function and assist the Chair and committee in guiding the future of acupuncture accreditation in the UK.

It is anticipated that your time will be split approximately two days per week in the risk management and safe practice support role, and one day per week in the education support role. These two functions have great synergy; you will facilitate the key connection between the BAcC and college accreditation by transmitting risk mitigation strategies and taking college feedback on new risks to update policy.

The work will be varied and interesting and, most importantly, you will be able to make a huge and tangible difference to the community. It is an exciting time right now at the BAcC as we are transforming the way we work. We are moving from a passive repository of safe practice information to an evolving, active support service for members where they need it most. The work you do in this role will not only help other acupuncturists navigate difficult situations and avoid complaints, but it will enable them to be fully protected in the rare event that a claim or complaint comes in.

We seek candidates with:

Essential skills 

· strong written communication skills to simplify complex risk information and produce engaging content

· the ability to work independently, prioritise workload, and manage your own schedule in a mostly home-based role

Desirable skills

· experience in the provision of education at QAA level 6 or higher (including teaching or college administration)

· first-hand experience as a practitioner of acupuncture

Please see the attached Candidate Pack for the full job description.

Closing date: 12pm on 7 April 2026
Interviews will be held on 23 April 2026

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Contract:  Part time, one-year contract, 2.5 days per week (18.75 hours) 

Salary:  £14,000-£16,000 per annum (£28,000-£32,000 FTE (depending on experience))

The Brent Centre for Young People 

The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. 

The Role

As HR Officer, you will play a role in bringing structure, consistency and clarity to Brent Centre’s HR processes. You will deliver practical, people-focused support across the employee lifecycle, from recruitment, onboarding to contract changes, developing and updating organisational policies, helping to strengthen and develop how HR supports colleagues across the organisation.

Working closely with the Administration and Finance Manager, you will act as the first point of contact for day-to-day HR queries, ensuring they are handled promptly, accurately and in line with Brent Centre’s values. You will support colleagues and managers to use HR systems effectively, interpret and apply policies correctly, and follow clear, consistent processes. You will maintain accurate information across our HR systems (Bright HR and SharePoint HR Intranet) and ensure HR data is complete, compliant and up to date.

Location: Haringey

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Wednesday 22nd April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Family Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 19 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across three refuges in the borough of Haringey, in a dynamic and fast-paced environment.

About the Role

The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women’s Aid. The staff member will lead on the development of a child and family-centered approach to work in the refuge. In so doing, they will:

• Develop and deliver a range of trauma-informed services to children and young people (0-16 years) and their mothers within the refuge and when they are resettled into the community
• Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external)
• Ensure ongoing development of age-appropriate children activities
• Promote ‘Integrated Working’ through internal and external mechanisms in partnership with colleagues and community partnerships
• Coordinate the delivery of activities through session staff, volunteers, and student placements

About You

The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people.

You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Help us shape the future of mental health support

At Mental Health UK, we’re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That’s where you come in.

We’re looking for a creative, supporter‑focused Individual Giving Officer (Retention & Development) to help us deliver stand‑out supporter experiences and grow long‑term, meaningful relationships with our donors.

This is your opportunity to join a friendly and ambitious fundraising team—one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do.

Salary £26,457-£30,410 plus £3000 London Weighting

What you’ll do

You’ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness.

In this role, you will:

• Craft and deliver engaging multi‑channel campaigns that inspire donors and champion our cause.
• Develop stewardship journeys that surprise, delight, and retain supporters—from regular givers to payroll givers and cash donors.
• Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life.
• Track, analyse and optimise campaign performance, using insight to continually improve our approach.
• Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism.
• Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more—spotting opportunities to deepen supporter engagement.
• Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator’s Code of Practice.

Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK.

What you’ll bring

We’re looking for someone who is passionate, organised and ready to take ownership of exciting, impact‑driven work. You’ll thrive if you have:

• Experience in individual giving or direct marketing (charity sector desirable but not essential).
• Strong organisational and project management skills, with the ability to manage multiple campaigns.
• A confident, collaborative working style and excellent communication skills.
• An understanding of data segmentation and a test‑and‑learn approach.
• Experience working with suppliers and agencies.
• A commitment to inclusive, equitable fundraising and supporter engagement.
• Knowledge of fundraising regulations and GDPR.

You may also have:

• A fundraising or marketing qualification.
• A desire to grow and develop professionally.

Why join us?

You’ll be joining a team that promises to:

• Put supporters first
• Strap a rocket to our ambition
• Let talent thrive
• Reflect all perspectives
• Cherish our data
• Be unmissable across the organisation

We want you to bring your creativity, curiosity and drive—and help us deliver fundraising that truly makes a difference.

Ready to apply?

If you’re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact—we’d love to hear from you.

About the role

This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.

Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities

People Operations

• To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.

Recruitment

• Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy

• To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.

• Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.

• Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent

• Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.

• Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews

• Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.

• Keep all new starter files up to date, in particular recruitment and onboarding.

• Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies

Onboarding & Induction

• Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.

• Provide comprehensive in-person inductions for all new starters

• Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods

• Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.

• Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate

• Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.

Information Systems

• To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.

• To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.

General

• Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.

• Ensure that all duties and services provided are in accordance with policies and procedures.

• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.

About you

• Experience

  • Experience and interest in recruitment, onboarding of new starters and retention of employees

  • Experience in a wide range of administration activity in a People/HR function

  • Experience of providing administrative support in a fast-paced environment

  • Experience of using a range of systems and software applications

  Qualifications

  • Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post

  Skills & knowledge

  • An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace

  • Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively

  • Good communication skills (both written and verbal)

  • A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel

  • An understanding of confidentiality and data protection

  Abilities

  • Excellent accuracy and attention to detail

  • Ability to develop good working relationships and rapport with internal/external stakeholders.

  • Ability to work as part of a team as well as being able to use own initiative

  • Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

  • Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

  • Ability to set up and work according to schedules

  Personal qualities

  • A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

  • Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

  • Strong sense of responsibility and accountability

  • An understanding of and commitment to the values of Your Place

  • Willingness to occasionally work outside of normal office hours

  • Committed to continuing professional development

  Desirable

  • Qualification in Business Administration or Human Resources

  • An understanding or experience of using a people Information and payroll system

  • Some knowledge, experience or understanding of people management processes and best practice

Recruitment timeline:

Closing date: Wednesday, 8 April 2026

1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes

Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

£28,000 - £32,900 per year 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

We’re looking for a Direct Marketing Executive to join the Individual Giving team at Prostate Cancer UK. We’re an ambitious charity with a bold mission and a fantastic culture. This role focuses on acquiring new cash and regular givers across a range of channels including digital, telephone and direct mail, helping fund research that will save and improve lives. 

In this role you’ll help drive forward our ambitious five-year fundraising strategy as we continue to grow income year on year to have the biggest impact for men. You will lead on our value exchange programme, working closely with the digital team and our telephone partner to continually optimise results. This is a great opportunity to gain experience across a multi-channel campaign. You will also work on wider telephone conversion campaigns and direct mail as well as other test channels with the aim of recruiting new regular and cash supporters as well as re-engaging those who have lapsed. You’ll also help develop and test welcome journeys to engage supporters with our work and make them feel valued. You’ll look for ways to test and innovate to drive the best results. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights. 

What we want from you 

Experience or knowledge of managing direct marketing campaigns across a range of channels, ideally digital, telephone or direct mail, and preferably gained from a fundraising environment.

You’ll possess first class communication and project management skills; a strong team ethic and you will be at ease working with key internal and external stakeholders at all levels. You’ll be a self-starter, with a curious nature and a keen eye for detail.Knowledge of data protection and sector compliance would also be beneficial.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application via the website by clicking on the apply now button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of 13th April 2026. We’re expecting the interviews for this role to be held online. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.