Communication manager jobs
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.
We have a fantastic opportunity to join our high performing Customer Insight team as a Complaint Insight Officer.
Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance.
The Role:
This is an opportunity to build relationships and work with stakeholders across the whole of SNG to ensure high risk Stage 1, Stage 2, and Housing Ombudsman (HOS) complaints are managed appropriately.
You will ensure that investigations are robust, customer issues are addressed, and communications are maintained to expected standards.
At SNG we are committed to delivering a great customer experience. Managing complaints effectively and appropriately is critical to this and minimises SNG's exposure to reputational risk and external investigation.
Key responsibilities include:
- Collaborate with SNG's Complaints teams on HOS cases and non-HOS cases deemed 'medium risk' and 'high risk' to ensure that all aspects of the case are properly evaluated and addressed.
- Present case summaries and reviews at meetings and forums as required.
- Make recommendations on case management and improvement actions as appropriate.
- Provide assurance by objectively reviewing and quality checking responses at Stage 1, Stage 2 and HOS, ensuring they are compliant, address the issues raised, and meet best practice requirements.
- Engage with stakeholders from across SNG to ensure the importance of high-quality complaint responses is understood.
- Be one of SNG's subject matter experts in Compliant Handling including the HOS Complaint Handling Code.
What we're looking for:
If you've got experience of working with complaints and within regulatory guidelines, that's great, but not essential.
You'll also have
- An investigative mindset allied with curiosity.
- Strong communication skills and report writing experience.
- Excellent attention to detail.
- The ability to collaborate with colleagues across SNG, and with external stakeholders.
- The ability to manage the expectations of your stakeholders.
- A willingness to take personal ownership of issues.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1999 SeeSaw Grief Support is an award-winning charity supporting children and young people in Oxfordshire who are bereaved or about to be bereaved. The work supporting children, young people and their families is delivered by a team of clinical staff and volunteers, who work with families in their own homes. Because of this regular travel is involved, often at the end of the school day. We regularly provide support for between 400-500 children and young people each year.
Our clinical team of 5 practitioners, and 12 volunteers, is supported by our Clinical Data and Volunteer Manager. Due to increasing demand for our service, we are expanding our team and looking for a 6th practitioner to join us, focusing on direct work with bereaved children and young people, and those facing the death of a close family member. We are looking for candidates who have gained experience of working with children and young people in a range of settings. You are a good communicator and skilled at making and sustaining supportive relationships with children and young people to effect change.Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given.
Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups.
If you feel you have the qualities to join our small friendly team doing vital work for children and young people in Oxfordshire, please read the job description and person specification below.
Interviews will be held on 9th June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.
Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
Who we are looking for:
We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment.
You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team.
You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached below.
What’s in it for you? Check out our Benefits attached below.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
We are looking for an experienced and connected Policy and Public Affairs Adviser to lead the development of this function within the organisation. Reporting Directly to the CEO you will engage with teams and partners to design both an on-going influencing strategy and the future shape of this work in coming years.
Key Responsibilities:
· Undertake internal opportunities review to identify key work strands.
· Undertake external opportunities review to identify both short term and long-term areas for influence.
· Develop long term policy and influencing strategy in conjunction with the Senior Leadership Team (SLT).
· Review and recommend future staffing structure and reporting lines as part of the above.
· Act as lead for existing activity in this area including attending meetings with MPs, Peers and civil servant, working with internal teams to provide accurate briefing information and supporting other appropriate spokespeople across the organisation.
· Identify and Lead on the formulation of appropriate evidence-based policy positions and responses.
· Work with staff and our growing Public and Patient Network (PPN) to ensure those with lived experience have a meaningful voice in the above activity.
Key requirements:
Required:
- Experience of developing and delivering campaigns that include influencing and engaging with policy makers, MPs, Peers and other relevant stakeholders.
- Strong understanding of the legislative process in England (Scotland and Wales desirable).
- Ability to quickly develop effective relationships with internal and external stakeholders.
- Demonstrable ability of analysis of information that can be communicated to a variety of audiences.
- Experience of developing policy positions and briefings, along with responding to consultations.
- Ability to effectively manage competing interests and views to achieve the aims of the organisation.
- Excellent communication and teamwork skills.
Depending on location, this role will require regular travel to the Leeds Office and Westminster.
Desirable:
- Experience of working in a charity.
Personal Attributes:
- Strategic thinker
- Passionate about our cause and mission.
- Organised and reliable with a collaborative mindset.
- Open to feedback and committed to continuous improvement.
What We Offer:
- The opportunity to contribute to a respected national charity.
- A supportive and collaborative working environment.
- Professional development and learning opportunities.
- Flexible or hybrid working options (where applicable).
- Generous holiday allowance and staff benefits package.
If you are interested in the opportunity, please send your CV and a covering letter outlining how you meet the person specification by Friday 22nd May 2026. Interviews to take place in our central Leeds Office on 2nd or 3rd June 2026.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.
We have a fantastic new opportunity as a Data and Analytics Officer in our Data, Analytics and AI department. In this new role you will work closely with stakeholders creating self-serve Power BI datasets to create high quality reports, published to the Power BI environment, ensuring accurate and timely delivery to meet the needs of the business.
You'll be based from our office in either Basingstoke or Wembley, you'll combine home and office working in line with our hybrid approach.
Responsibilities include
- Develop and maintain interactive dashboards, reports, and data visualisations using Power BI to support decision-makers across the organisation.
- Design and implement fact and dimension data models to ensure data accuracy, consistency, and efficiency in all SNG reporting and analysis.
- Work closely with cross-functional teams to understand the data needs and provide analytics solutions to address specific business challenges.
- Work with the Data & Analytics Manager to help champion and support the Centre of Excellence for Power BI.
What we need from you
- Excellent knowledge of reporting software tools such as Sequel Server Management Studio, Data Warehousing Concepts, DevOps, Power BI.
- Good understanding of star schema models and the use in Power BI.
- Excellent communication skills and ability to adapt to a wide audience.
- Ability to use SQL query to shape data requirements.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?
Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home
The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.
You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.
You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.
Role Summary:
- Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
- Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
- Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
- Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
- Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
- Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.
To be successful in this role you will have:
Experience & Knowledge
- Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
- Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
- Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
- Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
- Solid experience managing campaign budgets, tracking income and optimising return on investment.
Skills & Abilities
- Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
- Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
- Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
- Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
- Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
- Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
- Financially aware, able to plan, monitor and optimise budgets efficiently.
Personal Attributes
- Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
- Works well both collaboratively and autonomously, adapting style as needed.
- Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
- Comfortable making informed decisions within agreed strategic frameworks.
Desirable
- Educated to degree level or able to demonstrate equivalent professional experience.
- Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
- Access to personal transport and ability to travel when needed.
About Magpas Air Ambulance
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.
If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.
Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
This role is subject to a Disclosure and Barring Service (DBS) check.
If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead (East of England)
Salary: £38,000 - £48,000
Location: Based across multiple locations with the flexibility to work from home up to two days each week. This role is responsible for services across Essex, Hertfordshire and Kent. It can be based at Chelmsford, Maidstone or Canterbury with regular travel to the other locations. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), with a monthly visit to the Head Office in Hammersmith. Visits may also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Fixed term contract until March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
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A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
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A good knowledge and understanding of organisational systems and frameworks, line management and project management
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Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
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Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
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Experience of developing relationships with funders/commissioners and achieving required outcomes
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Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
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Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
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Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
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Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Sunday 10th May 2026
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Interviews are taking place on the 26th and 28th of May 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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One-week paid carers’ s leave
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Community Fundraiser – Suffolk
Location: West Road, Ipswich IP3 9SX (temporary office while the expansion work of our Ipswich hospice IP3 8NS is carried out)
Contract: Permanent
Hours: Full or part-Time, 30 – 37.5 hours per week, across 4 or 5 days (Role requires flexibility to work occasional evenings and weekends as required)
Salary: 28,000 - £31,000 FTE, dependent on experience (pro rata salary for part time hours)
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
We are looking for a Senior Community Fundraiser to help drive sustainable community fundraising income across Suffolk and parts of Essex, while building meaningful relationships with supporters from all backgrounds. This role is central to delivering our new five year fundraising strategy and contributing to long-term positive impact through community-led fundraising.
Key responsibilities:
- Develop and manage relationships with community supporters and partners
- Support the planning and delivery of community fundraising activities
- Identify and develop new, sustainable fundraising opportunities
- Represent the charity at events, talks and hospice visits
- Work collaboratively with fundraising and marketing colleagues
- Maintain accurate supporter records
What we are looking for:
- Previous fundraising experience
- Strong relationship-building and communication skills
- Experience working with a wide range of people and groups
- Good organisational skills and the ability to manage competing priorities
- Experience to work towards income targets within a team environment
Comprehensive range of benefits of working for EACH:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution incl. Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
Closing date: 10th May 2026
Interview date: 14th May 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trust and Foundations Fundraising Lead
£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey / Hybrid
About the role
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.
Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.
- You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants.
- Increase Trust’s engagement and support of the charity, through reports, meetings, and phone calls.
- Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding.
- You will also collaborate with internal teams to develop strong cases for support and impact measurement.
What we’re looking for:
- Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations
- The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence
- Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar
- A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity
- Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Flexible working hours to balance home and working life.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Company car for front line care posts.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
- Time off in Lieu.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us please visit our website.
About us:
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link,
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
- Interviews will take place in Leatherhead on a rolling basis
- If you require any adjustments during the interview process, please let us know
- An enhanced DBS check is required
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
More information about who we are can be found on our Smart Works website.
About the Role
Last year Smart Works Leeds hit an important milestone when they supported over 1000 women with their coaching and dressing service. Over the next 12 months and beyond, there are plans to grow the service even further and ensure that all unemployed women located in Yorkshire are aware of the transformative service available to them at Smart Works.
The Fundraising and Partnership Lead will focus on the corporate and stakeholder partnership fundraising activity, supporting the Head of Fundraising to generate a six‑figure annual income portfolio. The role involves identifying, approaching and converting new corporate prospects into engaged funding partners aligned with the charity’s cause and objectives.
They will work with the Fundraising team and the Board of Trustees to deliver the fundraising strategy, activity plan and support the organisation’s long‑term sustainability.
How to Apply
Please head to our website to read the full job pack and then sumbit your CV and Cover Letter through our recruitment system.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please get in touch and we'd be happy to support.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
Exciting Coordinator role at the heart of a national refugee and climate action project - 'Action Asylum'. Based in Liverpool, starts July 2026.
Action Asylum is a national, community-led, nature-based volunteering project that brings people seeking asylum and local residents together through practical climate and nature action - tree planting, habitat restoration, beach cleans, and food growing. Delivered across ten cities through a cross-sector network of refugee-sector organisations, Wildlife Trusts and local green partners, the project improves wellbeing and belonging, strengthens community cohesion, and contributes to nature recovery and climate resilience.
The project is led by Task Force Trust and we have secured funding for the 3 year project. A Central Coordination Team (CCT), hosted by Asylum Link Merseyside in Liverpool, provides national strategic oversight, partner coordination, communications, and evaluation across the full network.
The Role
We are looking for an experienced, values-driven coordinator to join the Action Asylum Central Coordination Team as National Coordinator. This is a varied and rewarding role at the heart of a genuinely innovative national project - one that sits at the intersection of migration, climate action, and community.
The National Coordinator is the operational engine of Action Asylum's national network. You will be the primary point of contact for Project Leads across all ten cities, keeping delivery on track, ensuring robust monitoring and reporting, and supporting partners to deliver safe, inclusive, high-quality programmes. You will also coordinate the Skills Exchange Programme, work jointly with the Project Director on the University of Nottingham's independent evaluation, and line-manage the Liverpool Action Asylum Project Lead.
You will be based at Asylum Link Merseyside in Liverpool as part of the CCT, working closely with the Project Director (your line manager), the Finance Manager, and the National Comms Officer. Flexible working is available and regular in-person presence at the CCT base is expected. The role is 4 days per week (0.8 FTE) on a fixed-term contract aligned to the three-year project (July 2026 – June 2029), with an expected start date of Monday 6 July 2026.
Key Responsibilities
• Serve as the primary day-to-day point of contact for all ten city-level delivery partners, convening monthly national Project Lead meetings and quarterly national partnership network meetings.
• Manage the CODA reporting system, ensure timely partner reporting, compile bi-annual reports for funders, and support the University of Nottingham's independent evaluation (access, logistics, and city-level data - jointly with the Project Director).
• Oversee the continued co-production and delivery of the Skills Exchange Programme with all delivery partners and Wildlife Trusts throughout the three-year project.
• Support local partners with communications activity, contribute to the quarterly national newsletter, and work with the National Comms Officer and IMIX Media to ensure consistent, inclusive messaging across the network.
• Support the Project Director - who holds national safeguarding lead responsibility - in maintaining the project-wide safeguarding framework, risk log, and partner training records.
• Line-manage the Liverpool Action Asylum Project Lead (PL), who holds a combined role spanning Action Asylum project delivery and ALM's wider community wellbeing programme. This includes biannual supervisions, supporting the PL to meet their combined objectives, and offering pastoral support as needed.
• Play a key coordination role in national annual events (Year 2 Liverpool meet-up and Year 3 closing celebration) and support funder network engagement.
About You
We are looking for someone who brings:
• Experience working in the refugee, asylum or migrant sector, with a genuine understanding of the barriers and strengths within these communities.
• Strong project coordination and network management skills - comfortable holding multiple relationships and workstreams simultaneously.
• Experience with monitoring, evaluation and reporting, including data management and funder reporting.
• Excellent facilitation skills and confidence leading virtual meetings with diverse participants.
• Strong organisational skills and attention to detail - able to manage competing priorities and meet deadlines effectively.
• Experience of, or confidence in, line managing or supervising staff, with a supportive and accountable management style.
• A warm, collaborative working style with a genuine commitment to equity, inclusion, and trauma-informed practice.
We would particularly welcome applications from people with lived experience of seeking asylum or the refugee journey. You do not need to have held a coordinator title before - what matters is the experience, skills and values you bring.
Also attached to this job advert - Full Job Description detail.
Live Information Session
Join us on Zoom on Monday 27 April at 1:00pm. Emma, our Project Director, will introduce the project, talk through the role we are advertising, then answer any questions.
Everyone thinking about applying is welcome. The session is especially for people who have been through the UK asylum system themselves, or have experienced forced migration. If you’re not sure whether to apply, or you have questions you’d rather ask before you start writing, this is for you. You don’t need previous charity or coordination experience to do this job well. We want to hear from people whose own experience of the system will shape how this project is led.
Join at the link below:
Asylum Link Merseyside is inviting you to a scheduled Zoom meeting.
Topic: Online information session: Action Asylum National Coordinator role (open to all – especially encouraged for candidates with lived experience)
Time: Apr 27, 2026 01:00 PM
Join Zoom Meeting
https://us06web.zoom.us/j/87548456856
Meeting ID: 875 4845 6856
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.
Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:
- assess risk and ensure no opportunities for safeguarding are missed
- quality assure police responses to domestic abuse calls
- review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
- provide operational advice to officers deploying to incidents
- identify and facilitate referrals into specialist domestic abuse support services
- improve victim safety from the very first point of contact
Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.
This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.
PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.
MAIN DUTIES
- Call Review and Quality Assurance
- Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
- Provide constructive, specialist feedback to call handlers to strengthen practice.
- Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
- Review body-worn video (BWV) footage as required.
- Risk Assessment and Escalation
- Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
- Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
- Identify risk patterns and ensure timely action to safeguard victims.
- Operational Advice for Officers and Control Room Staff
- Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:
Ø protective order status
Ø history of prior callouts
Ø known risk indicators
Ø relevant vulnerabilities or perpetrator patterns
- Add safeguarding information to dispatch logs as appropriate.
- Multi‑Agency Work and Referrals
- Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
- Provide guidance on appropriate pathways for victims based on risk, identity, and need.
- Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.
- Learning, Development and Culture Change
- Support, inform, and where appropriate deliver training for call handlers and new recruits.
- Contribute to identifying themes, patterns, and learning for organisational improvement.
- Participate in review meetings with TVP, OPCC, and the Aurora Management Team.
- Independence, Governance and Data
- Maintain strict independence while collaborating constructively with police colleagues.
- Work within data protection legislation and information sharing policies, including in relation to police data.
- Maintain accurate, confidential case and activity records.
- Professional Responsibilities
- Maintain up‑to‑date specialist knowledge of domestic abuse practice.
- Participate in regular clinical supervision, case/workload reviews and line management supervision.
- Work flexibly to meet demand and support resilience across all FCR locations.
- Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
- Complete any other duties. appropriate to the role and level.
Corporate Responsibilities
- The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
- Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
- Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible.
IT Security
All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.
PERSON SPECIFICATION
This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment
DOMESTIC ABUSE SPECIALIST
Essential Skills, Knowledge & Experience
- Demonstrable, direct experience of supporting victims of domestic abuse.
- Strong understanding of:
- domestic abuse typologies
- risk assessment and safety planning
- dynamics of coercive control
- Understanding of trauma-informed practice principles, and their application to policing
- Ability to analyse risk quickly and accurately, including during crisis situations.
- Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
- Knowledge of local specialist services, including By and For providers.
- Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
- Ability to maintain professional boundaries and act with independence.
- Strong IT skills and ability to use case management or intelligence systems.
- Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
- Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
- Commitment to feminist ethos, equality, and anti‑discriminatory practice.
- Ability to work flexible hours, including evenings and weekends.
Desirable
- IDVA qualification via a recognised provider.
- Experience working with police or within a control room setting.
- Experience delivering training or workshops.
- Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
- Experience working in a crisis-response environment (e.g., helplines, emergency services).
Personal Qualities
- Compassionate, empathetic, and victim/survivor‑centred.
- Non‑judgemental, empowering approach.
- Ability to challenge constructively and maintain independence.
- Adaptable, resilient, and able to manage competing demands.
- Reliable, professional, and trustworthy.
- Reflective, with commitment to continuous improvement.
Other Requirements
- Enhanced DBS
- Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
- Ability to travel across Thames Valley locations.
- Access to a vehicle and valid UK driving
- This role is exempt from the Rehabilitation of Offenders Act 1974.
We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Aurora New Dawn is a registered charity giving safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Research Policy and Partnerships Officer
We’re looking for a Research Policy and Partnerships Officer to join the team.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE402 Research Policy and Partnerships Officer
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 26 May 2026
The Role
The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses.
Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association’s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs.
The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders.
Key responsibilities will include:
- Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities.
- Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies.
- Collate and integrate lived experience evidence in policy work (with Involvement colleagues).
- Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements
About You
You will:
- Be educated to degree level in a science, health, social science or related discipline
- Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors
To fulfil the role, you must be a resident of the UK and have the right to work in the UK
Please state any preferences for flexible options in your covering letter.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.
You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Job Title: Repairs & Maintenance Surveyor
Responsible to: Assistant Director of Property Services
Salary: £47,344 + Car Allowance
Hours: 37.5 hours per week
Area of operation: Resident Services
Place of work: Flexible covering a patch of properties across Kent and Surrey with requirements for occasional travel to English Rural’s office in Surrey and site visits as necessary (Hybrid Contract)
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. We are looking to recruit a Repairs and Maintenance Surveyor to cover homes across the Surrey and Kent regions.
About the role:
This is an exciting opportunity to shape a surveyor role focused on delivering high-quality repairs, maintenance and void management. Working under the leadership of the Assistant Director of Property Services and collaboratively with housing and surveying colleagues, the role will be expected to inform and deliver agreed business strategy. Managing the performance of external contractors to achieve good value and working within agreed budgets are essential.
About you:
To succeed in this role, you will have a proven track record in building surveying and property diagnostics. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in contract management, technical surveying and delivering customer satisfaction are essential, as well as knowledge and experience of stock condition surveying. The right candidate will have sufficient technically expertise, either from a formal qualification or direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
If you feel excited by the challenges posed by this role, we would love to receive your application.
Closing Date: 12-noon on Friday 22nd May 2026
Interview Date: Friday 5th June (in person at our Surrey office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
