Communication manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role requires 2 sleep overs, which are paid in addition to salary
Our Vacancy
As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.
What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.
What you'll need
- Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering
- Strong communication skills and the ability to build positive relationships with young people and external partners
- A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives• Confidence to work independently (including lone working) and collaboratively as part of a tea
- Good IT literacy, including the use of Microsoft Office and data entry systems
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
- 25 days’ annual leave
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Important Information This role requires an enhanced DBS check.
If successful, you will be required to complete two sleep-in shifts per week as part of your regular duties.
The successful candidate will have a full and clean driving licence as well as their own vehicle as the role does involve working across two services, which will require driving.
Please read before applying:
Closing date: 06 March 2026
The Interviews for this role will take place on Monday 16th and Tuesday 17th March 2026 in person in Hertford.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.
Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions.
Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.
What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.
What you'll need
- Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering
- Strong communication skills and the ability to build positive relationships with young people and external partners
- A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives
- Confidence to work independently (including lone working) and collaboratively as part of a team
- Good IT literacy, including the use of Microsoft Office and data entry systems
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
- 25 days’ annual leave
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying:
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings, evenings and sleep-ins so flexibility is key.
We’ll be reviewing applications and holding interviews on a rolling weekly basis, so please keep an eye on your inbox and phone - our team will be in touch to get you booked in!
Closing date: 12 March 2026
This role requires an enhanced DBS check.
If successful, you will be required to complete sleep-in shifts as part of your regular duties.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.
Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions.
Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week including at least one weekend day per week.
The Benefits
- Salary of £28,808 per annum
- 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.
You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.
Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.
So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!
The Role
As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.
Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.
You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.
Additionally, you will:
- Provide information about the surrounding park environment
- Process bookings for all visitors
- Handle tenders in line with financial policies
- Support the preparation of areas for activities and events
- Attend team briefings
- Follow safeguarding guidelines for children and adults at risk
About You
To be considered as an Operations Assistant, you will need:
- Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
- Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
- Excellent communication skills, along with the ability to effectively communicate with a range of audiences
- Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you want to apply for the role of Operations Assistant, please apply via the button shown.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
IDVA (Based in Children’s Services)
Location: County Hall, Exeter or Barnstaple or Totnes with travel between locations (with some hybrid working)
Salary: £24,955 - £28,666 (dependent on experience and relevant IDVA qualifications)
NDADA Children and Families Team – Devon Domestic Abuse Alliance
This is an exciting time to be joining this team, as funding has been extended and the project is really starting to make a difference to the lives of those families who are receiving support from Children Services. The role will involve one to one work with the safe parent, raising awareness and training staff to understand and recognise signs of domestic abuse, working alongside each other to advocate for parents who are struggling with difficult and abusive relationships.
About the role
We are recruiting an Independent Domestic Violence Advisor (Qualified IDVA or IDVA Practitioner to work towards IDVA qualification) to join the NDADA Children and Families Team, part of the Devon Domestic Abuse Alliance (DDAA). This is a vital role working alongside Devon Children’s Services to ensure victims of domestic abuse and their children are safe, supported, and able to access the right services at the right time.
You will be embedded within the Family Assessment and Intervention Team at County Hall, Exeter, or at Totnes or Barnstaple, working closely with social workers and partner agencies. Some home working is possible, however you will be required to work from County Hall or one of the other locations at least two days per week. Your caseload will predominantly cover Exeter area alongside another Exeter based CSIDVA, and you will also need to be able to support clients in other areas depending on the needs of the service.
This role involves multi-agency working, flexibility, and a trauma-informed approach to encourage engagement and improve outcomes for families affected by domestic abuse.
About you
As an IDVA, you will provide proactive, specialist support to victims of domestic abuse, carrying out risk assessments, safety planning, advocacy, and system navigation. You will work closely with professionals across children’s services, housing, health, police, and the voluntary sector to coordinate responses and keep families safe.
You will also play a key role in challenging harmful narratives, reframing domestic abuse as a perpetrator choice, and fostering empathy and understanding for abused parents within safeguarding processes.
We recognise that no candidate will meet every element of the person specification and encourage applications from people with transferable skills and lived professional experience.
What we’re looking for
Essential:
- At least two years’ experience as an IDVA, YPVA or ISVA or similar practitioner work with domestic abuse awareness
- Experience supporting people affected by domestic abuse or other forms of interpersonal violence
- Strong understanding of safeguarding and risk assessment (DASH, MASH, MARAC)
- Trauma-informed approach to practice
- Excellent communication, listening, and advocacy skills
- Ability to work both independently and as part of a multidisciplinary team
- Full driving licence with access to a vehicle for work purposes
- Commitment to confidentiality, equality, and anti-discriminatory practice
Why work with us?
- Be part of a values-led, trauma-informed alliance
- Work collaboratively across children’s and adult services
- Receive regular clinical and line supervision to support wellbeing and reflective practice
- Make a tangible difference to the safety and recovery of families across Devon
If you are passionate about supporting survivors, challenging systems, and working collaboratively to keep children and families safe, we would love to hear from you.
NDADA is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
To Apply
If you feel you are a suitable candidate and would like to work for NDADA, please do not hesitate to apply.
We are looking for a passionate and experienced Practice Development Facilitator (Care Home Trainer) to lead and deliver a dynamic programme of continuous training and professional development for our care teams. Your work will ensure our workforce has the skills, knowledge and confidence needed to provide outstanding, person-centred care.
As an experienced practitioner, you will champion work-based learning across the home. You will deliver our mandatory training programme while integrating coaching, mentoring and role modelling into everyday practice. By fostering a positive learning culture rooted in our values, you will help drive continuous improvement and enhance outcomes and experiences for the residents we support.
You will bring proven experience in health or social care management, with a strong track record of developing staff within regulated adult health and social care settings. You will hold an ILM, D31/32, A1 qualification (or equivalent) and have experience designing, delivering and evaluating innovative workplace learning interventions using a variety of approaches.
We are seeking someone who is:
- A passionate advocate for high-quality care and lifelong learning
- An excellent communicator with strong influencing and relationship-building skills
- Customer-focused and committed to improving service delivery
- Self-motivated, adaptable and responsive within a fast-paced care environment
Please note that, to meet the needs of staff working 24-hour shift patterns, this role will require occasional evening and weekend working.
If you are committed to developing people and improving care quality, we would love to hear from you.
Employee benefits include -
- 25 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
INDRBL1
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the role:
As an IDVA you will:-
- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promote the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
- Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- An understanding of commitment to equal opportunities and diversity issues in policy and practice.
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary: Grade 5 - £37,739 per annum
Contract: Permanent
Full time – 35 hours per week
Closing date: Wednesday 18th March 2026 at 11.30pm
About the role
Carrying an active caseload, you will use your legal skills to challenge and fight cases that defend housing rights, challenge discriminatory practices and create systemic change. You will work closely with colleagues in the hub to ensure people in our communities are aware of their rights, how to enforce them and represent people who need specialist legal advice.
About you
Qualified as a Solicitor, you will have housing law knowledge and the ability to manage your own caseload and conduct litigation. Strong communication and writing skills are essential, as is a commitment to developing your skills and knowledge to improve performance. You will have the ability and willingness to undertake your own advocacy either as part of the court duty scheme or for your own clients and be able to work with third party organisations to further the hub's strategic goals.We are less interested in your degree classification and where you studied and more interested in your passion and ability to make a difference to our clients and our fight for a fairer housing system.
Newly qualified candidates with a demonstrable interest in social justice are welcome to apply.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our Legal Service provides specialist legal knowledge across Shelter through four teams covering Community Legal advice, Strategic Litigation, the National Legal Team and Legal Support Team. You will be part of our Community Legal Team, who are based across our 11 hub locations and work alongside hub colleagues every day to fight housing injustice and deliver systemic change relating to housing practice in our local communities.
Shelter Bristol provides vital housing advice and support services, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse and those experiencing multiple disadvantages. We provide front line support to over 5,000 people a year in the city and work to improve the underlying systems which perpetuate the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
The client requests no contact from agencies or media sales.
Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.
This part-time position (Children's Rights and Advocacy Worker – Project Worker 2) is based within Oakhill Secure Training Centre, which accommodates children aged between 12-18 years, who are in custody, either sentenced or on remand. Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.
Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within four Young Offender Institutes, one Secure Training Centre and one Secure Children's home. The ICRAS service is child led and independent of the secure estate; our service is delivered within Oakhill STC to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding. As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.
We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is a Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves. Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and champions, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you may be the one person telling them that they matter for the very first time.”
The position (Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the STC. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.
This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms. This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within secure estate, the vetting and induction process can take several months to complete.
When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.
This is a part-time vacancy with 25.5 hours available per week.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
About Life for a Life Memorial Forests
Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means being part of a team that makes a tangible difference to the environment and the lives of the families we support.
We are looking for team members who are passionate about nature, enjoy working for a charity, and take pride in contributing to projects that benefit both people and the planet.
Full Job Description
As part of our Grounds and Woodland Team, you will undertake a diverse range of practical responsibilities to ensure our memorial forests are accessible, well-maintained, and thriving ecosystems. The role requires balancing environmental stewardship with compassionate support for visiting families.
Key Responsibilities
Memorial Forest Maintenance
Carry out seasonal tasks including grass cutting, meadow management, hedge cutting, and tree pruning. Daily maintenance tasks include planting medium to large trees and caring for them over time, as well as installing memorial benches and plaques.
Memorial Tree Dedications
Planting and preparing the memorial trees, and assist families during tree dedication ceremonies, offering guidance and respectful support during sensitive occasions.
Planting and Conservation
Plant trees and manage woodland areas in line with the charity’s environmental objectives and long-term sustainability plans.
Public Engagement
Interact professionally with visitors, explain the charity’s mission, and provide assistance where required.
Health and Safety
Ensure all work is undertaken in accordance with current health and safety legislation and best practice.
Equipment Management
Operate and maintain groundskeeping tools and machinery safely and efficiently.
Collaborative Projects
Work alongside volunteers, families and community groups during planting events and engagement activities.
Adaptability & Responsive Working
This role requires the ability to respond positively to changing priorities. Daily tasks may need to change at short notice due to weather conditions, urgent site issues, health and safety concerns, or family visits. The successful candidate must be flexible, calm under pressure, and able to adapt their workload accordingly while maintaining high standards.
Please note that this role is physically demanding due to the practical nature of the work and involves working outdoors in varying weather conditions.
As a public-facing organisation, we expect all staff to treat colleagues, visitors, and the environment with respect. Life for a Life Memorial Forests is deeply embedded within the communities we serve, and successful applicants must uphold our values and maintain the charity’s reputation at all times. High standards of workmanship, reliability, and personal conduct are essential.
The Successful Candidate Will:
- Have excellent verbal communication skills
- Be confident interacting with members of the public, including during sensitive situations
- Demonstrate a proactive, problem-solving attitude
- Be adaptable and able to adjust plans when priorities change
- Work effectively both independently and as part of a small team
- Take pride in delivering high-quality practical work
Essential Requirements
To be considered for this role, candidates must confirm that:
- You hold a full, clean manual driving licence
- You are confident driving a medium wheelbase, high-roof van (Additional training available if required)
- You are comfortable towing a trailer for transporting machinery (Training can be provided)
- You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts)
- You are willing to work a 5-out-of-7 working pattern, including regular weekends
- You are comfortable working outdoors in most weather conditions
Experience and knowledge of working on land-based activities, managing woodland or previous experience in a related field, and experience with tree planting, pruning, and general landscape maintenance are desirable.
If you are passionate about nature, compassionate toward others, and looking for a practical role where your work genuinely makes a difference, we would love to hear from you.
Life for a Life creates memorial trees to comfort bereaved families, enhance biodiversity, and help communities through donations and support.



The client requests no contact from agencies or media sales.
You will have your own local patch, walking alongside people living with dementia and the people who care about them. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
What you will be doing
- Building trusted relationships with people living with dementia and their carers across the East Riding
- Offering personalised information, advice and emotional support
- Visiting people at home, supporting by telephone and linking in with GP surgeries
- Taking part in the triage rota to ensure new referrals are handled with care
- Keeping accurate, respectful records on our systems and managing your own caseload
About you
You understand that dementia touches every part of someone’s life, and you approach your work with patience and empathy.
You will be:
- Compassionate and genuinely person centred in your approach
- Organised and comfortable managing your own time and workload
- Confident using IT systems to record information clearly
- A skilled communicator who can have open, human conversations
- A supportive team member who values working better together
If you are looking for a part time role where you can see the impact of your kindness and professionalism every week, we would love to hear from you.
Interviews taking place on 24th March via Teams
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Money Adviser
Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 26th May 2026 & 15th June 2026
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 19th March
We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
About the Money Adviser Role
We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our team and help us support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador for us in all client and stakeholder engagement.
About You
Our ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
Young People Support Worker
We are seeking a Young People Support Worker to join a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.
Location: Durham
Salary: £24,136
Closing Date: 08 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As a Young People Support Worker at our service in Durham, you’ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets‑based, psychologically informed approach, you’ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support.
As part of the team, you’ll respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you’ll use clear communication, strong boundaries and steady problem‑solving to maintain safety and wellbeing throughout the night.
Please note that access to transport is essential due to location of the projects and lack of public transport links.
In this role, you will:
• Provide safe, supportive accommodation and champion the wellbeing of every client.
• Deliver personalised support plans that empower individuals to achieve independence.
• Build positive, respectful relationships with colleagues, partners and the people we support.
• Encourage participation in education, training, employment, and volunteering opportunities.
• Contribute to a positive team culture and maintain a safe, welcoming environment.
• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Tower Project’s award-winning JET Service is seeking a passionate and skilled Disability Employment Adviser to help transform the employment prospects of adults and young people with learning disabilities and autism.
This is a varied community-facing role combining personalised employment support, employer partnership working and in-work coaching. You will manage a caseload of aproximatley 25 clients at different stages of their employment journey and work collaboratively with colleagues, employers and referral partners to create meaningful employment opportunities.
You will be supported by the Employment Support Team Lead and will play an important role in delivering positive, measurable outcomes for individuals across East London.
Main Duties and Responsibilities
IAG and Employment Support
You will act as the key adviser for a cohort of clients, delivering high-quality, person-centred employment support that leads to sustained paid outcomes.
You will:
- Build positive working relationships with referral partners including the Community Learning Disability Team, education providers and local support organisations.
- Complete vocational profiling, better-off calculations and personalised support plans focused on employment aspirations.
- Deliver one-to-one sessions to support CV development, interview preparation, confidence building and workplace readiness.
- Support clients to access appropriate training, qualifications and work experience opportunities aligned to their goals.
- Help clients identify and overcome barriers to employment through practical, solution-focused support.
Employer Partnerships and Job Matching
You will contribute to the development and maintenance of inclusive employer partnerships across the local area.
You will:
- Support the development of relationships with employers in a range of local sectors to support client progression.
- Promote inclusive recruitment practices and reasonable adjustments.
- Provide guidance and reassurance to employers on supporting employees with learning disabilities and autism.
- Work collaboratively with colleagues to match clients to suitable roles that reflect their strengths and aspirations.
- Maintain ongoing contact with employers to support sustained placements and positive working relationships.
In Work Support and Job Coaching
Where clients progress into employment, you will provide initial structured in-work support to help clients succeed and grow in their roles
You will:
- Conduct job and task analysis to ensure clear understanding of workplace expectations.
- Support employers to implement appropriate adjustments.
- Deliver workplace coaching using structured approaches such as Training in Systematic Instruction (TSI), gradually reducing support as independence develops.
- Monitor progress in partnership with the employer and client to support sustained employment.
Career Development
Support clients who are in sustained employment to explore progression opportunities, further training and career development pathways.
Monitoring and Administration
- Maintain accurate and timely client records in line with organisational requirements.
- Contribute to performance reporting, case studies and outcome data as required.
- Ensure compliance with safeguarding, confidentiality and data protection standards.
General Responsibilities
- Work towards agreed performance targets and contribute to overall team outcomes.
- Represent the service professionally at meetings and partnership events.
- Build and maintain positive relationships with clients, employers and stakeholders.
- Keep up to date with relevant employment and benefits legislation.
- Follow the organisation’s policies, procedures.
- Participate in supervision, appraisal and ongoing professional development.
- Contribute to a positive, collaborative and inclusive team culture.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated person to join our Avon & Somerset team as an Adolescent and Child to Parent (APV/CPV) Violence Independent Domestic Violence Advocate (IDVA), working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid between our Bristol office and home working. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.
About you:
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
- Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- An IDVA qualification or willingness to work towards this
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


