Communications jobs

Are you an experienced administrator interested in supporting the delivery of a specialist intervention?

Anna Freud is seeking a Clinical Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

MindWorks is a research programme designed as a randomised controlled trial to test a specialist intervention for young people at risk of school exclusion due to challenging behaviour. Grounded in CBT and systemic approaches and underpinned by a strong anti-racist framework, the programme recognises the impact of structural inequality and works closely with schools, families and communities, with young people recruited directly through education settings.

What you’ll do

You will provide high-quality administrative support to the MindWorks clinical team, including managing referrals and maintaining accurate records. The role acts as a key point of contact for families, schools and partners, ensuring clear communication and smooth service delivery. You will also support data collection and reporting while handling sensitive information with professionalism and confidentiality.

What you'll bring

Essential requirements:

• Proven administrative experience working in a busy office environment (ideally health or voluntary sector) with good understanding of administrative processes, data management and reporting.
• Understanding of clinical context, particularly when supporting families and young people from diverse or minoritised backgrounds.
• Confident with IT and systems (including Microsoft Office suite) and ability to manage digital records and systems effectively.
• Collaboration and communication skills: ability to build relationships in multidisciplinary teams while working independently and engaging with stakeholders professionally.
• Organisation skills and confidentiality: ability to prioritise and manage competing deadlines and handle sensitive information with discretion and emotional awareness.

Key details

Hours: full-time, 35 hours per week.

Salary: £27,851 FTE per annum, plus 6% contributory pension scheme.

Location: hybrid, Anna Freud (4-8 Rodney Street, London N1 9JH).

Contract type: fixed-term until July 2028.

Next steps

Closing date for applications: midday (12pm), Wednesday 27 May 2026. Please note: the vacancy will close early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 29 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on 2 and/or 3 June 2026.

How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.

We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.

Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities

This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.

This significant role is supported by a part-time administrator and the LJS Community Care Committee.

The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.

This role is subject to an enhanced DBS (Disclosure and Barring Service) check.

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. With our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

As the Culture, Faith & Identity Communities Coordinator, it will be your role to support our 3,600 Student Leaders, Volunteers and Representatives who lead our 400 Student Groups. You will help students develop their leadership skills, build strong and inclusive communities through community cohesion, strengthen partnerships and collaboration, and ensure their groups remain compliant with relevant policies and procedures.  

This role will also be responsible for supporting and developing KCLSU Student Groups which include:

• Cultural Heritage & Nation Societies
• Faith & Spirituality Societies
• Identity & Community Societies

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.  

REF-228 468

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June 2026 at 23:59

Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ

Interview process: Competency-based interview followed by a service user panel interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Role: Director of Fundraising

Salary: £80,533.78 (gross) per annum inclusive of London Weighting, with a fixed sum allowance of £2,764. 

Current employees in banding 53 will maintain their existing salary.

Location: Head Office- London

Duration: Permanent

The Labour Party is looking to recruit a Director of Fundraising. The post-holder will be responsible for leading the development and delivery of a strategic, multi-layered fundraising programme, maximising mid and high value income to support the organisation’s short, medium, and long-term electoral objectives. The postholder will align fundraising strategy with the political electoral cycle, ensuring sustainable income growth, effective donor engagement, and the financial resilience required to deliver Political campaign success at all levels.

The successful candidate will have:

• Experience working in a fast paced, high pressure environment, managing political risk 

• Proven track record of success in project management, through the complete project life cycle, preferably in complex situations 

• The ability to produce overarching fundraising strategies and to ensure their effective implementation

• Proven and successful experience of fundraising and income generation activity

The Labour Party’s standard working arrangement is that all employees based in headquarters in London/Newcastle attend their contracted office four days per week, Monday to Thursday. Home working is only authorised on Fridays.

The deadline for applications is 24 May 2026.

The Labour Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnership, or pregnancy and maternity.

Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required 
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE

 

Application Deadline Date:  Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

FULL JOB DESCRIPTION

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
 

About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
 

The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.

The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.

The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.

 

Knowledge and Experience:

We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways.  We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.

 

Essential Experience:

• Significant senior management experience in health and social care.
• Proven leadership experience managing CQC Registered Managers.
• Strong knowledge of autism and learning disability support models.
• Experience managing budgets and financial performance.
• Demonstrable experience of regulatory compliance and inspection processes.
• Experience working with commissioners and local authorities.
• Experience managing large-scale change programmes.
• Significant experience in building team capability and managing complex employee relations.
   

 

Essential Skills & Competencies:

• Strategic thinking and operational delivery capability.
• Strong financial acumen.

• Experience overseeing impactful, outcomes-driven services at a strategic level.

• Strong project and programme management skills.
• Excellent leadership and people management skills.
• Excellent analytical and data interpretation skills.
• High-level communication and stakeholder engagement skills.
• Ability to manage complexity and drive change.
• Strong problem-solving and decision-making ability.
• Ability to build and sustain relationships, with trust and integrity
  
  
   

 

Desirable:

• Relevant professional qualification in health or social care (Level 5 or above).
• Experience overseeing multiple residential and/or supported living services.
• Experience in service mobilisation or turnaround.
• Experience with Positive Behaviour Support at strategic level.
   

 

Core Values & Leadership Expectations:

• Commitment to person-centred, rights-based and autonomy approaches.
• Passion for inclusion, dignity, and empowerment.
• Dedication to safeguarding and promoting welfare.
• Evidence-informed decision-making.
• High levels of integrity, resilience, and accountability.

• Reflective, open to feedback and committed to continuous learning
• Brings authenticity, empathy and a collaborative spirit
  
   

What we can offer you:

• An exciting and rewarding role that you can really make your own
• An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
• Member of the Inclusive Executive Leadership Team.
• Hybrid working
• Adjusted Hours or compressed working weeks
• Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
• Paid DBS 
• Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
• Nest Pension and Death in Service Benefit
• Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
• Aspens High Street Stores -20% discount on all items for Aspens’ staff
• Bluebell cafe- Discounted staff menu available
• Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
• Recognition schemes, including ‘Employee of the Month’
• Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

We are growing - and we are looking for our new Resource Development Manager 

At Childhood Cancer International, we work globally to improve the lives of children and adolescents with cancer, survivors, and their families. As CCI enters a new phase of growth and fundraising development, we are seeking an experienced resource manager, and international fundraiser, to help build and strengthen our global partnerships and fundraising infrastructure.

This is an exciting opportunity for someone who enjoys both strategy and hands-on delivery - identifying opportunities, developing compelling proposals, building donor relationships, and helping create the systems and partnerships that will support CCI’s long-term sustainability and impact.

Key responsibilities:

• Identify and develop international funding opportunities

• Build relationships with institutional donors, foundations, corporate partners, and philanthropic supporters

• With Executive Director, lead grant proposal and funding application development

• Develop CCI’s fundraising systems, pipeline, donor engagement and reporting processes

• Work closely with CCI leadership, staff, and external partners

The ideal candidate:

• has experience in international fundraising, grant writing or partnership development

• has successfully secured funding from diverse international donors

• is strategic, proactive, and able to work independently

• is motivated by purpose-driven global work

�� Remote / home-based (with occasional international travel)

�� Starting salary: €63,000 per annum basic, with added performance-based incentives

How to apply

Please send your CV/resume and cover letter to: headoffice @ cci . care

cc: director @ cci . care

Deadline: 21 May 2026 EOD CET

Join us in helping improve the lives of children and adolescents with cancer worldwide!

Job Title: Modern Slavery Safehouse Advocate

Position type: 1 Full-time position (37.5 hours), based in the West Midlands

Salary: £25,287.91 - £27,993.18

Closing date: 04 June 2026

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a highly skilled Modern Slavery Safehouse Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.

We are looking for an innovative candidate who has experience of working with adults, who have experienced trauma and abuse.

This is a great opportunity for someone who enjoys problem solving and developing their leadership skills.

The Role:

The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area. You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. You will also be involved in all aspects of accommodation, including; health and safety, requesting maintenance support, ensuring fire safety etc.

Are you passionate about building relationships to drive meaningful change to make a real difference in people’s lives? Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our advocacy campaigning and relationships with political stakeholders.​

We are looking for a Public Affairs and Campaigns Officer to join our team and help influence decision makers and mobilise our campaigners to achieve our vision of fewer lives lost to suicide. You’ll play a pivotal role in delivering inspiring public affairs and advocacy campaign activity that help achieve our policy and influencing aims, resulting in lasting system change.​

​

About the Role

As Public Affairs and Campaigns Officer, you will lead on the development and delivery of impactful advocacy campaigns and public affairs activity, managing supporter journeys and mobilisation, as well as political engagement. It involves building strong relationships with parliamentarians, Samaritans branches and people with lived experience, while producing high‑quality campaign actions, briefings, events, and intelligence to influence change.

​

Contract

£30,000-£33,000 per annum plus benefits

Full Time (35hrs per week)

Permanent

Hybrid working with link to Ewell office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. This role will also involve regular travel to Westminster.

We are passionate about flexible working, talk to us about your preferences 

​

What You’ll Do

• Develop and deliver effective advocacy campaign actions.
• Manage campaign data, mailing lists and inboxes.
• Support strategy development for campaigns and lead community mobilisation.
• Promote our campaigning work internally and externally.
• Build and maintain public affairs relationships, particularly with parliamentarians.
• Monitor parliamentary developments and identify opportunities for influencing.
• Coordinate political engagement events.
• Provide secretariat support to relevant APPGs.

​

What You’ll Bring

• Strong experience designing impactful advocacy campaigns.
• Solid understanding of public affairs and the Westminster environment.
• Excellent communication, facilitation and relationship‑building skills.
• Highly organised, proactive and adaptable, with strong project and time‑management skills.
• (Desirable) Knowledge of suicide prevention and mental health policy, local and regional political structures, and experience within complex service‑delivery charities.​

Full Job Description and Person Specification attached

​​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions (please keep your answers to max 300 words) and to upload your CV.​

Applications close:09:00am on Tuesday 2nd June 

Interviews: w/c 15th June 

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

This role will support the development and delivery of our services and resources for young people born with a cleft lip and/or palate. Working closely with the Engagement & Services team to help us achieve our mission. 

The Youth Engagement Coordinator will sit within the Engagement & Services Team. They will join a friendly and supportive team of seven colleagues who, together, are responsible for the delivery of CLAPA’s adult, family, children and young people and involvement services. The post holder will develop and deliver services for eight- to seventeen-year-olds, which will enable the young cleft community to connect, share experiences and access guidance and emotional support. Shaping what support looks like, creating positive impact and strengthening reach, this new role for CLAPA will make a real difference to the lives of children and young people born with a cleft.

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

The Talent Set is pleased to be working with the Henry Smith Foundation to recruit a Grants, Database and Processes Coordinator on an 18-month fixed-term contract. This role sits within the Grant Operations Team and provides essential coordination, system support, and process improvement across the grant-making lifecycle.

When grant-making systems work well, funding reaches the organisations that need it, and those organisations can reach the people they help without delay. When they don't, the gaps are felt by real people waiting for real support.

Working closely with the Grants Database and Processes Manager, this role supports the accuracy, usability, and effectiveness of grant systems and processes, while also providing practical operational support to colleagues, applicants, and grant holders.

Key Responsibilities

• Support the maintenance and accuracy of the Foundation’s grants database and online systems
• Assist with the development, documentation, and improvement of grant?making processes and workflows
• Provide first-line support to staff, applicants, and grant holders using grant systems and forms
• Support the building and testing of online applications and reporting forms
• Contribute to system changes, testing, and roll-out activity
• Assist with training materials, user guidance, and operational reporting
• Provide flexible operational and administrative support across the grant-making process

Person Specification

• Experience working with databases or online systems, maintaining data accuracy and quality
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Confidence supporting colleagues with systems, guidance, or training
• Excellent attention to detail and a methodical approach to work
• Clear communication skills and a collaborative working style
• A proactive, solution-focused mindset and willingness to learn
• Demonstrated commitment to diversity, equity, and inclusion

What’s on Offer
Salary: £36,000 per annum
Hours: Full time (35 hours per week)
Contract: 18 Month Fixed Term Contract
Location: London – Typically one day per week with variation (core days: Tues & Wed) in the King’s Cross office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (P2-4) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Scotland Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around Edinburgh and Glasgow. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. 

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms. This will include technical configuration/troubleshooting of mobile internet hotspots with IT team support.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

• University degree.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and a PVG check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screens are likely to take place week commencing Monday 1st June.  For successful candidates, interviews are likely to take place week commencing Monday 8th June.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Contract: We are currently recruiting for two permanent vacancies

Salary: £30,808 per annum

About the role

As a Reception/Administrator for the Skylight, you will play a key role in supporting the Skylight team to support individuals that are homeless or at risk of homelessness. You will ensure that the Skylight runs effectively and efficiently. You will deliver the right processes and support for your colleagues to have an effective and impactful role in supporting Crisis members to prevent and end their homelessness.

You will be the first point of contact for anyone contacting the Skylight Centre and will provide a positive welcome to Crisis, being an ambassador for our services.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.

As a Reception/Administrator as part of the front of house team you will:

· Cover all reception responsibilities providing a safe and welcoming area for Skylight staff, clients and volunteers, providing effective Information and Guidance (IAG) to the vulnerable client group.

· Be responsible for the official opening/closing of the office in line with the H&S policies.

· Assess members at reception upon presentation and take appropriate action as to whether it is safe for them or others to access the service at that time utilising a trauma informed approach in line with confidentiality policies and procedures.

· Provide efficient and effective administrative and logistical support to the Crisis Skylight team, ensuring that all systems and structures contribute to the delivery of high-quality services to members and the smooth running of the office.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team. 

Skills, knowledge, and experience vital to succeeding in this role:

· Experience of providing customer service and advice within a reception environment, with a commitment to deliver the highest standard of customer care. 

· Experience of working with vulnerable or marginalised groups, assessing need and providing information, advice and guidance.

· Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload. 

· Experience of providing administrative support including updating Case Management Systems, general office duties and maintaining accurate records. 

· Excellent verbal and written communication skills with the ability to work successfully with disadvantaged /or socially excluded groups and individuals. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 20th May 2026 at 23:59

Interview process: Competency-based interview

Interview date and location: Wednesday the 3rd June or Thursday the 4th June, 2026. Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094