Communications jobs

Help us build Pathway to Protection CIC from the ground up and create a service that can make a meaningful difference to victims and survivors of domestic abuse.

We are seeking an experienced, hands-on Project Manager to turn an ambitious social-impact vision into an operational, referral-ready and funding-ready organisation.

About Pathway to Protection CIC

Pathway to Protection CIC is a newly established Community Interest Company being developed to provide a single point of contact and coordinated pathway of support for victims and survivors of domestic abuse.

Our aim is to develop referral pathways with the police, domestic abuse refuges, local authorities, social services, healthcare providers and other statutory and voluntary-sector organisations.

Following appropriate assessment and safeguarding, individuals will be supported to access relevant specialist services, including refuge and housing support, advocacy, counselling, welfare assistance and legal advice and representation.

Where legal assistance is required, we intend to establish a transparent and independent panel/referral network of suitably experienced solicitors and law firms, preserving client choice and the independence of the CIC.

The Role

This is a hands-on development role. Working closely with the Founder/Director, you will take a leading role in building the infrastructure required to launch the organisation.

Key responsibilities will include:

• developing and implementing a clear project plan for launching the CIC;

• designing referral, intake, triage and onward-referral pathways;

• developing safeguarding, confidentiality, data protection and case-management policies and procedures;

• building relationships and referral pathways with police, refuges, local authorities, social services, healthcare providers and other relevant organisations;

• developing a transparent framework for a panel/network of independent solicitors and specialist service providers;

• identifying and developing strategic partnerships;

• researching suitable grants, trusts, foundations, commissioning opportunities and other funding streams;

• developing a funding pipeline and preparing high-quality grant, bid and commissioning applications;

• assisting with budgets, monitoring frameworks, outcomes and evidence of impact required by funders;

• supporting appropriate governance and operational structures; and

• establishing clear and measurable milestones towards sustainable service delivery.

About You

We are particularly interested in candidates with experience in one or more of the following:

• project or programme management within the charity, CIC, voluntary or public sector;

• establishing or developing a charity, CIC, community service or social-impact project;

• domestic abuse or Violence Against Women and Girls (VAWG) services;

• safeguarding and multi-agency working;

• grant and bid writing, fundraising or commissioning; and

• partnership and stakeholder development.

Previous success in securing grant or commissioned funding would be a significant advantage.

Knowledge of domestic abuse referral pathways, IDVA services, MARAC and multi-agency safeguarding arrangements would also be highly desirable.

You should be proactive, organised and capable of taking ownership of a project from concept through to implementation, with excellent written communication, project-planning and stakeholder-management skills.

What Success Will Look Like

By the end of the initial six-month contract, we expect substantial progress towards:

• an established operational and safeguarding framework;

• functioning referral and case-management processes;

• relationships with key referral partners;

• an independent legal referral/panel framework;

• a clear funding strategy and active funding pipeline;

• grant and commissioning applications submitted or in development; and

• a practical plan for sustainable service delivery.

Contract

6-month fixed-term contract
Part-time – 3 days per week (approximately 21 hours)
Watford, Hertfordshire / Hybrid
Salary: £42,000–£48,000 FTE, pro rata, depending on experience

A formal review will take place after three months. There may be an opportunity for extension subject to satisfactory performance, organisational requirements and funding.

How to Apply

Please submit your CV and a covering statement outlining your relevant experience, particularly in project development, domestic abuse/VAWG or safeguarding services, grant funding, commissioning and multi-agency partnership working.

Please include an example of a project or service you have helped take from concept to implementation and confirm your availability to commence the role.

Closing date: 5:00 pm, Monday 14 September 2026.

Applications may be reviewed during the advertising period and suitable candidates may be invited to interview before the closing date. Early applications are encouraged.

Pathway to Protection CIC is committed to equality, diversity, inclusion and safeguarding.

No recruitment agencies, please.

37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm.

As a Painter and Decorator, you will be based in Brighton and Hove, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.

We operate across Brighton, Guildford, East Sussex, and West Sussex, centred around our Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley which provide 24‑hour supported housing for young people aged 16–25. We also manage several larger shared houses (typically 4–8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. This role will primarily deal with the sites within Brighton and Hove but the post holder must be prepared to travel to any of our sites from Guildford, Worthing, to Hastings. 

A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.

You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

Experience and Knowledge

We are looking for someone who brings:

• NVQ 2 or equivalent in painting and decorating, or equivalent work experience
• Practical experience in maintenance, cleaning, or decorating within supported housing, residential, or community‑based settings.
• A proven track record of delivering high‑quality work, with at least two years’ experience undertaking duties similar to those required in this role.
• A strong commitment to safety, quality, and resident wellbeing, ensuring all work is completed to a consistent and professional standard.
• Good knowledge of health and safety requirements relevant to painting, decorating, and maintenance work, including safe working practices and compliance procedures.
• An understanding of professional boundaries, alongside awareness of the challenges faced by vulnerable young people and how these may influence behaviour.
• A proactive and organised approach to managing workload, with the ability to prioritise effectively.
• Strong team‑working skills, with the confidence to both support and appropriately challenge colleagues where needed.

CLOSING DATE: Sunday 6 September 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Fundraising Lead - Care Rights UK

Charity People are delighted to be working with Care Rights UK to recruit a brand-new Fundraising Lead, a pivotal role that will play a central part in shaping the charity's future growth and sustainability.

Care Rights UK is the charity focused on promoting the rights of older people in care.  The organisation wants the best quality of life for older people needing care and for people to know their rights, as well as how to use them.  Offering information, advice and support to empower those using care services as well as their relatives and friends, the organisation challenges poor care, highlights good practice and demands a better care system.

Courageous, independent and empowering, this is a truly special organisation undertaking work with real impact. 

Fundraising Lead

Salary: £37,000 per annum full time equivalent (pro rata if part-time)

Contract: Permanent

Reports to: CEO

Hours: Full-time or part-time considered

Location: Hybrid between home and the London office.  If hybrid, travel will be necessary to office-based team meetings in London and training days as required.

Closing date for applications: 9am Tuesday 1 September

Interviews:  Interviews will be held 14th and 15th September

Having laid strong foundations for fundraising, Care Rights UK is now looking for an ambitious and proactive fundraiser to lead and grow income generation across the organisation. Working closely with the CEO and wider team, you will take ownership of developing supporter engagement, delivering fundraising campaigns and building a culture of fundraising across the charity.

As the charity's dedicated fundraiser, you'll have the opportunity to shape strategy, test new ideas and make a visible impact. This role will particularly appeal to someone who enjoys working in a small, agile organisation where creativity, initiative and collaboration are valued.

"Leading our small, dedicated, friendly team is a real privilege. As we seek to grow our supporter base and push for a better care system, now is an exciting time to join us. We are looking forward to welcoming a new member to the team."
Helen Wildbore, CEO, Care Rights UK

As a member of the Care Rights UK team, you can expect:

• Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
• A Trustee Board which recognises and drives the strategic importance of fundraising
• One-to-one support from an experienced, empathetic line manager
• Peer support from colleagues in the staff team
• Regular contact with colleagues and weekly team meetings to share advice insights, updates and impact
• A thorough induction to the charity, our work and mission
• Training to help you fulfil your role and to develop your knowledge of care issues across the UK
• Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
• Being part of a dynamic team pushing for real change in the care sector
• Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
• Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
• Flexible working – the organisation welcomes applications from candidates wishing to work full time or part time and will consider job shares or other options such as compressed hours

 About the Role

Working closely with the CEO and Trustees, the Fundraising Lead will take responsibility for implementing and delivering Care Rights UK's fundraising strategy, helping to build long-term financial sustainability and increase support for the charity's vital work.

Key areas of responsibility include:

• Leading fundraising activity across a range of income streams, with an initial focus on individual giving and corporate partnerships.
• Developing and delivering fundraising campaigns to attract, engage and retain supporters.
• Growing and strengthening relationships with individuals, communities and corporate partners.
• Building supporter journeys and engagement plans that maximise income and long-term support.
• Monitoring fundraising performance, reporting on progress and identifying opportunities for growth.
• Embedding a culture of fundraising across the organisation and working collaboratively with colleagues to showcase impact.

About You

We'd love to hear from candidates who can demonstrate:

• A proven track record of delivering successful fundraising campaigns.
• Experience and knowledge of corporate partnerships and/or individual giving
• Strong relationship-building and influencing skills.
• Excellent communication skills, both written and verbal.
• Experience of budget management, planning, reporting and project management.
• The ability to work independently, think strategically and identify new opportunities.
• Passion for the mission of Care Rights UK and improving the lives of older people needing care.

 How to Apply

If you're interested in hearing more about this opportunity, please click on the linked Job Description to find out more, including details of the application process which is a CV and answers to supporting questions.

Applications for the role should be submitted to Philippa Randle at Charity People by Tuesday 1st September 2026.

Closing Date: Tuesday 1st September 2026
Interviews: 14 or 15 September 2026

We want you to have every opportunity to demonstrate your skills, ability and potential. Please let Philippa know if you require any assistance or adjustment to support you through the application process.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are seeking an experienced and passionate Safeguarding Manager to lead and strengthen safeguarding practice across our organisation.

This is a unique opportunity to play a pivotal role in ensuring that children, young people and adults at risk are protected, supported and empowered through robust safeguarding processes, effective case oversight and a culture of continuous learning.

Working closely with senior leaders, managers and safeguarding representatives, you will provide both strategic leadership and operational expertise, ensuring safeguarding remains at the heart of everything we do.

As our Safeguarding Manager, you will be the organisation’s operational lead for safeguarding, providing expert advice and oversight across a wide range of services including housing, counselling, helpline, outreach, retail, volunteer programmes and national office functions.

You will:

• Lead safeguarding practice across the organisation.
• Review and oversee safeguarding concerns and complex cases.
• Line manage and develop Safeguarding Representatives.
• Monitor safeguarding quality, compliance and organisational risk.
• Produce safeguarding reports and assurance information for senior leaders and trustees.
• Lead safeguarding audits, reviews and continuous improvement initiatives.
• Oversee the effective use of our safeguarding case management system.
• Develop and deliver safeguarding training across the organisation.
• Build strong relationships with statutory and voluntary sector safeguarding partners.
• Ensure policies, procedures and practice remain aligned to current legislation and best practice.

About You

We’re looking for someone with significant safeguarding experience who can confidently provide leadership, challenge and support across a diverse organisation.

You will have:

Essential

• Significant experience managing safeguarding concerns involving children and/or adults at risk.
• Experience supervising safeguarding practitioners or safeguarding leads.
• Strong knowledge of UK safeguarding legislation and multi-agency safeguarding processes.
• Experience developing safeguarding policies and procedures.
• Experience delivering safeguarding training.
• Experience producing reports and presenting information to senior stakeholders.
• Excellent judgement and decision-making skills.
• Strong analytical and organisational abilities.
• Outstanding written and verbal communication skills.
• The ability to influence, coach and support others.
• A relevant professional qualification or substantial equivalent safeguarding experience.
• Safeguarding Level 3 qualification.

Desirable

• Experience within supported housing, health, social care, charity or voluntary sector settings.
• Experience using electronic safeguarding case management systems.
• Advanced safeguarding qualification (Level 4/5 or equivalent).
• Safeguarding Trainer qualification.
• Management qualification.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £32,000 per annum for 28 hours

Hours: 28 hours per week

Location: Home based with Occasional Travel for High Level Cases

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 23 August at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

• Job Title: Corporate Partnerships Manager
• Area of Work: Corporate Fundraising / Partnerships / Business Development
• Contract Type: Permanent
• Employment Type: Full-time
• Salary: Competitive
• Location: London (Hybrid Working)
• Working Pattern: Minimum 35 hours per week with hybrid working arrangements
• Annual Leave: Competitive holiday entitlement plus bank holidays
• Closing Date: 28th August 2026

Overview
Hays is delighted tobe partnering with a leading national charity to recruit a CorporatePartnerships Manager to join its growing fundraising and philanthropy function.
This is an excitingopportunity for an experienced corporate fundraising or partnershipsprofessional to play a key role in generating sustainable income and developingimpactful partnerships with businesses across the UK.
Joining at a period of growth, you will be responsible for both securing new corporate partnerships and managing existing relationships, helping to deliver significant fundraising income while creating meaningful collaborations that support vital community programmes and services. Working within a highly visible and ambitious team, you will contribute to partnership strategy, develop compelling funding propositions and engage with senior decision-makers across the corporate sector.
The successfulcandidate will combine strong business development skills with excellentrelationship management capabilities and a passion for delivering positivesocial impact.

Key Responsibilities

• Identify, develop and secure new corporate partnerships and sponsorship opportunities.
• Build and manage a robust pipeline of prospective corporate supporters.
• Manage and grow existing corporate partnerships, maximising long-term support.
• Develop tailored partnership proposals, presentations and funding applications.
• Conduct market research and prospect analysis to identify new opportunities.
• Lead partnership cultivation activities and stakeholder engagement initiatives.
• Negotiate partnership agreements and sponsorship packages.
• Collaborate with internal teams to develop compelling partnership propositions and stewardship plans.
• Monitor, evaluate and report on partnership performance and fundraising activity.
• Support fundraising campaigns, events and wider strategic initiatives.

Skills &Experience Required
Essential

• Proven experience securing five-figure or higher corporate partnerships, sponsorships or donations.
• Strong track record of delivering against income generation or business development targets.
• Experience developing and managing successful corporate partnerships.
• Excellent stakeholder engagement, influencing and relationship management skills.
• Experience preparing high-quality proposals, presentations and business cases.
• Strong networking, prospecting and pipeline management capability.
• Excellent communication, negotiation and presentation skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Experience using CRM systems and Microsoft Office applications.

Desirable

• Experience within the charity, not-for-profit or fundraising sector.
• Understanding of CSR, ESG and corporate social investment programmes.
• Experience coordinating employee engagement or volunteering programmes.
• Knowledge of fundraising compliance and best practice frameworks.
• Project development or partnership activation experience.

Person Specification

• Commercially minded with a proactive approach to identifying opportunities.
• A confident relationship builder capable of engaging senior stakeholders and external partners.
• Entrepreneurial and self-motivated, with the ability to work independently and generate new leads.
• Strategic thinker who can identify long-term growth opportunities.
• Collaborative and team-oriented, with strong influencing skills.
• Passionate about delivering meaningful impact through partnerships.
• Organised, resilient and comfortable working in a target-driven environment.
• Professional, adaptable and solutions-focused.

The Team
You will join a growing fundraising and partnerships function responsible for developing strategic relationships with corporate organisations and securing vital income to support a wide range of community services and charitable initiatives. The team works closely with senior internal stakeholders, operational leaders and external partners to deliver innovative and mutually beneficial partnerships.

The organisationoffers:

• The opportunity to make a tangible social impact through your work.
• A varied role combining new business development and account management.
• Exposure to senior decision-makers across the corporate sector.
• The chance to influence partnership strategy within a growing team.
• A collaborative and supportive working environment.
• Hybrid working arrangements and flexible working opportunities.
• Long-term career development within a nationally recognised organisation.

Please note:Applicants must have the right to work in the UK. Visa sponsorship is notavailable for this position.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: People Coordinator
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.

You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.

Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.

KEY RESPONSIBILITIES
HR Advice and Administration

• Act as a first point of contact for managers and staff, providing general HR advice and guidance
• Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
• Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
• Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
• Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
• Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
• Monitor general HR trends, identify patterns and produce reports as required

Employee Relations (ER)

• Provide ER support, advice and guidance to managers
• Escalate unresolved or complex ER queries to the People Manager as appropriate
• Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
• Conduct ER case administration including meeting coordination, minute-taking, and producing reports

Employee Lifecycle

• Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
• Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
• Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties

Learning, Development and Training

• Maintain training records, tracking completion, certification, and expirations
• Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
• Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact

People, Culture and Values

• Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
• Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
• Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.

PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.

You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.

The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.

Essential
Qualifications and Memberships

• CIPD Level 3 / Foundation Qualification or equivalent

Knowledge, Skills and Experience

• Experience of working in a generalist HR (or related) role
• Knowledge of HR policies, procedures, and employment legislation
• Excellent interpersonal, communication and conflict-resolution skills
• Excellent organisational, administrative and attention to details skills
• Ability to covey information clearly and effectively, both verbally and in writing
• Ability to manage time effectively, prioritise workload and meet deadlines
• Ability to record, capture and interpret data to inform evidence-based decision making
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong IT skills with the ability to learn new systems quickly and efficiently
• Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
• Ability to work independently and as part of a team

Values

• Genuine passion for creating a positive, supportive and inclusive employee experience
• Ability to engage and act in accordance with organisational values and professional behaviours
• Ability to promote diversity, equity, inclusion and belonging
• Ability to work collaboratively with others
• Ability to be transparent, honest and show discretion when needed

Desirable

• Experience of working in the third sector, therapeutic environments or health-based settings
• Understanding of, and interest in, mental health and suicide prevention

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.

Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-230164

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Maternity Cover (12 months)

About the role

Working at Crisis Skylight Birmingham, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community. You will also lead on the delivery of events that involve our members, build networks and increase awareness of Crisis’ work in Birmingham.

You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you

• Experience of developing and implementing volunteer programmes.
• Experience of organising successful events.

• Experience of working with socially isolated and excluded groups.

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working.

• Flexible and adaptable to change.

• A strong team player, able to use own initiative and reflect on own practice.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 3rd September 2026 at 23:59

Interviews will take place on Thursday 17th September 2026, in-person at Crisis Skylight Birmingham

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

 
Registered Charity Numbers: E&W1082947, SC040094 

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.

Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation. 

This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.

What we’re looking for:

Working together:

• Collaborative team player dedicated to collectively developing high-quality learning solutions.
• Able to translate briefs or instructions into clear, actionable deliverables.

Delivering High quality results:

•  Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
• Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

Culture:

• Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
• Friendly and approachable; quick to build rapport with others.

Developing self and others

•  Confident in delivering engaging training sessions, both in-person and virtually.
•  Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.

Interview details:

• Date: W/C 14 September 2026
• Format: Online
• Location: UK Wide

Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.

We will be hosting a briefing session  on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
• Strong teamwork and collaboration skills.
• Excellent time management abilities and proven track record of meeting deadlines.
• Committed to own Continual Professional Development.

Desirable Criteria:

•  Skilled facilitator with the ability to create immersive and engaging learning experiences.
• Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
• Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
• CIPD Qualification, working towards qualification or willing to undertake relevant development.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.

Key Responsibilities

Strategic Leadership

• Support the CEO in delivering the charity's strategic plan.

• Translate strategic priorities into operational plans and measurable outcomes.

• Identify opportunities for organisational growth, innovation, and partnerships.

• Contribute to long-term sustainability planning and organisational development.

Operational Management

• Lead the day-to-day operational management of the charity.

• Develop and maintain effective operational policies, procedures, and systems.

• Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes. 

• Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity

• Monitor organisational performance and help produce an annual impact report

Governance and Compliance

• Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.

• Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.

• Maintain organisational policies and ensure regular review and compliance.

• Oversee organisational risk management and business continuity planning.

Financial Oversight

• Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.

• Ensure effective financial controls and value-for-money practices.

• Monitor operational expenditure and resource allocation.

• Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.

• Support the CEO and board of trustees to produce annual accounts.

People Leadership

• Act as a key leader for incoming staff members, ambassadors and volunteers.

• Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.

• Oversee recruitment, performance management, learning, and staff wellbeing.

• Oversee volunteer and ambassador management

Programme Delivery

• Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.

• Establish systems for monitoring, evaluation, and continuous improvement.

• Promote innovation and evidence-based practice across all service areas.

• Deliver support hubs in partnership with ambassadors

Partnerships and External Relations

• Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.

• Represent the charity at meetings, conferences, and partnership events as required.

• Support collaborative working across sectors to maximise impact.

Risk Management

• Identify operational risks and implement mitigation strategies.

• Ensure appropriate safeguarding, health and safety, and information security practices are maintained.

• Develop and oversee business continuity and crisis management procedures.

Person Specification

Essential Qualifications and Experience

• Significant leadership and campaigning experience within the charity, public, or private sector.

• Demonstrated success in operational management and organisational development.

• Experience managing budgets and financial planning.

• Strong understanding of governance and regulatory compliance.

• Proven ability to manage change and deliver organisational improvements.

• Excellent project and programme management skills.

Knowledge

• Charity governance and best practice.

• Financial management principles.

• Human resources and employment legislation.

• Risk management and organisational compliance.

• Monitoring and evaluation frameworks.

• Safeguarding and data protection requirements.

• Racial, social and gender justice.

Skills

• Strategic thinking with strong operational delivery.

• Outstanding leadership and people management.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Effective stakeholder engagement and partnership development.

• Excellent organisational and decision-making skills.

• Ability to balance strategic priorities with operational detail.

What We Offer

• An opportunity to shape the future of The Vavengers alongside inspiring leaders

• A Central London workspace

• Professional development opportunities

• A collaborative, led-by and for values-driven working environment in the gender justice sector

• The chance to lead positive change for the communities we serve

• A flexible working opportunity with an appropriate London living wage

• Staff wellbeing programmes

Equal Opportunities

The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.

The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.

Job Advert
Trainer
Salary: £30,322 FTE (pro rata)
Hours: 7.5 to 37.5 hours per week (negotiable)
Location: Worcester based, with travel across Herefordshire and Worcestershire and some home working
Closing date: 5th September 2026 23:59

WMRSASC reserves the right to close this vacancy early if a suitable candidate is identified or a sufficient number of applications are received.
West Mercia Rape & Sexual Abuse Support Centre (WMRSASC) is a specialist charity supporting children, young people and adults affected by sexual violence and abuse across Herefordshire and Worcestershire. Through support, advocacy, counselling, prevention and education services, we work to improve outcomes for survivors and create safer communities.
WMRSASC is seeking to appoint an experienced and motivated Trainer to join our Early Intervention and Prevention Team. Building on WMRSASC's established training provision and reputation for delivering high-quality services, this role will support the continued growth of our training offer, helping to increase capacity, consistency and quality across practitioner learning.
WMRSASC is committed to delivering high-quality, trauma-informed services and creating safer communities through support, prevention, education and partnership working. We are proud of the positive impact our work has on the lives of those we support.
This is an opportunity to use your skills, experience and expertise to contribute to an organisation that makes a positive difference to the people and communities it serves.

About the Role
This role will help develop and deliver high-quality practitioner training relating to sexual violence and abuse. Working as part of a dedicated and supportive team, you will contribute to the continued development of WMRSASC's training offer through the design and delivery of engaging learning opportunities for professionals and partner organisations.
As part of our growing training provision, you will help strengthen and expand our offer while contributing to the quality, consistency and impact of practitioner learning.

As a Trainer, you will:

• Develop, design and deliver accredited and non-accredited training programmes and learning activities.
• Support the development of blended learning materials, including e-learning content and facilitated online learning sessions.
• Support the creation, review and maintenance of training resources, materials and documentation.
• Identify and escalate safeguarding concerns in line with organisational policies and procedures.
• Develop and maintain positive working relationships with colleagues, learners and partner organisations.
• Promote awareness of WMRSASC training and group programmes to multi-agency partners.
• Undertake evaluation, outcome monitoring and data reporting to support the continuous improvement of training programmes.
• Support the coordination of training bookings and associated administration.
• Represent and promote WMRSASC at meetings and events.

About You
We are looking for someone with excellent training and facilitation skills who can engage, inspire and support learners in a range of settings.

Essential Requirements

• Level 3 qualification or above in training or education.
• Skilled trainer with experience of delivering learning in both face-to-face and online environments.
• Excellent organisational, communication and interpersonal skills.
• High standards of practice and presentation.
• Experience of working with a range of multi-agency partners.
• Experience of project management within a training, learning or development environment.
• Experience of conducting learning needs analysis.
• Good IT skills, including Microsoft Word, Excel and PowerPoint.
• Ability to work independently and collaboratively with colleagues and partner organisations.

What We Offer
WMRSASC is committed to supporting and valuing its staff. We offer:

• Hybrid and flexible working
• 26 days annual leave plus 8 statutory holidays (pro rata), increasing to 31 days after 5 years' service
• 5% employer pension contribution
• Benenden Health Scheme
• Accredited training and career development opportunities
• Regular management supervision and support

Safeguarding
WMRSASC is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
Relevant pre-employment checks, including a Disclosure and Barring Service (DBS) check where required for the role, will be undertaken. Any offer of employment will be conditional upon the satisfactory completion of these checks.
Equality, Diversity and Inclusion
As an equal opportunities employer, WMRSASC is committed to ensuring the fair and equal treatment of all current and prospective employees. We do not discriminate on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to foster a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join WMRSASC.
This is an opportunity to join a specialist organisation making a meaningful difference to the lives of survivors and communities. We welcome applications from individuals who share our values and are committed to delivering high-quality, trauma-informed practice.

---

Contract type
Permanent

Hours
7.5 to 37.5 per week (negiotiable)

Salary
£30,322 FTE (pro rata)

REF-230156

The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.

The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.

Building Operations

• Open and prepare buildings each morning for operational use.
• Unlock, inspect and secure all buildings and external areas.
• Carry out daily opening and closing inspections.
• Ensure buildings remain safe, clean and presentable throughout the day.
• Prepare rooms for activities, meetings, training sessions and events.
• Set up and dismantle tables, chairs and equipment.
• Ensure rooms are returned to the required layout after use.
• Carry out daily walk-round inspections of all facilities.
• Report defects promptly to the Operations & Facilities Manager.
• Liaise with contractors attending site.
• Assist with contractor supervision where required.

Planned Maintenance

Undertake general maintenance including:

• Minor plumbing repairs.
• Minor carpentry repairs.
• Decorating and painting.
• Furniture assembly.
• Repairing fixtures and fittings.
• Replacing door furniture and locks.
• Replacing light bulbs and lamps.
• Clearing blocked gutters.
• General DIY repairs.
• Garden and grounds maintenance.
• External cleaning.
• Maintaining pathways and entrances.
• General building repairs within competence.
• Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
• Replace plug tops and fuses on portable equipment where appropriately trained.
• Carry out visual inspections of electrical equipment.
• Assist external contractors during servicing and repair works.

Facilities Compliance

Carry out and record routine statutory compliance checks including:

• Weekly Fire Alarm Tests.
• Emergency Lighting Tests.
• Monthly Legionella temperature monitoring.
• PAT Testing (following appropriate training).
• Intruder Alarm Tests.
• Fire Door inspections.
• First Aid box inspections.
• Accident book monitoring.
• COSHH cupboard inspections.
• Water hygiene monitoring.
• Daily building safety inspections.
• Monthly facilities inspections.
• Health & Safety monitoring.
• Record all compliance checks accurately.
• Report any non-compliance immediately.

Health & Safety

• Work in accordance with all Health & Safety legislation.
• Follow QCCA Health & Safety policies.
• Follow Lone Working procedures.
• Follow Manual Handling procedures.
• Follow Working at Height procedures.
• Use appropriate Personal Protective Equipment (PPE).
• Report accidents, incidents and near misses.
• Support risk assessments.
• Ensure safe systems of work are followed.
• Ensure safeguarding responsibilities are understood.
• Maintain safe access and egress throughout all sites.

Security Responsibilities

• Act as a key holder where authorised.
• Lock and unlock buildings.
• Operate intruder alarm systems.
• Monitor CCTV where required.
• Ensure buildings remain secure.
• Challenge unauthorised access where appropriate.
• Report security concerns promptly.

Customer Service

• Welcome visitors, hirers, contractors and members of the public.
• Provide a professional and courteous first point of contact.
• Assist customers with enquiries.
• Answer incoming telephone calls.
• Take accurate messages.
• Direct enquiries to the appropriate member of staff.
• Support community events where required.
• Build positive relationships with hirers and partner organisations.

Administrative Responsibilities

• Complete maintenance records.
• Update inspection logs.
• Maintain electronic compliance records.
• Complete basic data entry.
• Use Microsoft Office and organisational software.
• Send and receive work-related emails.
• Monitor stock levels.
• Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
• Maintain inventory records.
• Assist with booking preparation where required.
• File maintenance certificates and compliance documentation.
• Support reception and administration during busy operational periods.

Cleaning Responsibilities

• Undertake general cleaning where required.
• Inspect cleaning standards across all buildings.
• Ensure kitchens, toilets and communal areas remain clean and safe.
• Remove waste and recycling.
• Maintain cleaning stores.
• Monitor cleaning supplies.
• Support deep cleans where required.

General Responsibilities

• Work across all QCCA sites.
• Respond to emergency maintenance requests.
• Carry out reasonable duties consistent with the role.
• Attend staff meetings.
• Attend mandatory training.
• Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.

Adviser – Communities

Part time (28 hours a week)

£25,039.20 a year (£31,299 a year full time equivalent)

Leeds LS10 1JF 

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Engage your community – Join Us as an Adviser- Communities

Make a Lasting Difference for Disabled People in Your Region

· Are you passionate about making a real difference at the grassroots level?

· Do you want to help drive social change and champion disability rights in your local area?

· Can you bring together people, partnerships, and ideas to create lasting impact?

· Are you ready to support events, campaigns, and conversations that tackle inequality head-on?

· Do you have the energy and skills to mobilise communities?

If this sounds like you, join us as our Community Adviser and help turn passion into power.

Permanent, Part time (28 hours a week)

Location: This role will be based at Leeds Scope Community Hub, 3 Brewery Wharf, Dock Street, LS10 1JF.

Closing date for applications: 11:59pm GMT, Tuesday September 1st 2026.

Our Services team based in Leeds has an opening for a Helpline Adviser.

What we are looking for:

· An enthusiastic and bold presence in our local hub and the community.

· You will deliver direct support and spark change on the ground.

· You can support the creation and running of impactful local events and campaigns.

· You are a brilliant communicator who can build excitement both on social media and in the office.

· You can bring people together from across the region to champion Scope’s mission.

· You can inspire others and make things happen.

· You have a digital know-how and a proactive, ‘let’s go’ mindset.

· You have a genuine fire for justice and for advancing disability rights.

· You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

This is your opportunity to support driving real change community by community.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI) 

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

Closing date for applications: 1st September 2026.