Communications director jobs
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
The Single Homelessness Prevention Service (SHPS) works with individuals who are homeless or at risk of becoming homeless, helping them to either find new accommodation or sustain their existing tenancies. The service is currently operating in three London boroughs and has received central government funding to expand further. SHPS is funded as an outcomes contract, where Councils only pay for the positive social outcomes achieved by clients. This approach allows for greater flexibility in how the service is delivered as there is no fixed service specification, with performance measured by the outcomes achieved.
The programme will take a person centred and holistic approach and provide a service that enables and empowers through training, coaching and sharing knowledge.
The programmes operate to deliver three key outcomes:
1. Creating a tailored personal housing and support plan
2. Delivering a housing outcome by preventing homelessness risk
3. Evidencing the long-term success and no risk to the tenancy at the eight-month point.
The structure
Single Homelessness Prevention Services commission local specialist charities to deliver the services with oversight from the operations lead. Your role will be to drive continuous improvement across the programmes, provide support and encouragement to achieve success, build local stakeholder relationships and develop strong links with relevant community organisations to drive performance and collaboration across the programme to drive performance and collaboration across the programme
The Operational Lead will report into the Programme Director.
Roles and responsibilities will include:
Support across the referral process (in partnership with the individual service managers of each Delivery Partner but with full oversite across the delivery partnership)
- Build strong operational relationships with relevant agencies to create effective referral pathways.
- Work closely with the Programme Director to provide details on referral activity and outline any issues which might need intervention. Ensure the referral target is met each month by delivery partners. .
Drive effective and authentic co-production and innovation across the partnership.
- Work with the Programme Director and delivery partners to ensure the voice of those who have experienced the programme is built into the design and continuous adaption of the programme.
- Identify challenges to achieving the intended outcomes and engage delivery partners adapt the delivery to overcome barriers. Make sure all these challenges, insights and learnings are shared and built upon across each of the delivery partners.
- Drive innovation across the service, through identifying and implementing what is working well and creating a culture of innovation with the delivery partners.
Community asset development and external relationship building
- Assist with embedding the programme pan London by promoting the programme to external agencies through presentations and attending meetings.
- Supporting the Programme Director on all operational and project management needs, including coordination of team activities, as well as organising/facilitating training for delivery partners across the programme
- Effectively manage and own operational relationships with Local Authority and Delivery partner teams.
- Provide a local presence, drive collaboration and knowledge sharing across the delivery partnerships.
- Be responsible with oversight from the programme director to drive/action effective use of the personalisation budgets available on the programme to facilitate needs and ambitions identified by each individual.
Impact Management & Analysis
- Ensure coaches and service managers are able to use the data system accurately and effectively. Provide additional support and answer questions when they arise on the system.
- Support the programme Director to provide consistent, data and reporting to all partners and stakeholders.
- Gather and analyse data to ensure trends can identify the driver of poor performance or required change to improve the service delivery.
- Support the Programme Director in producing reports and insights that aid decision making, and will be used to present back learning, impact and challenges.
About you
You will have the following skills, knowledge and competencies:
· Drive to be part of a positive change to improve people’s life chances.
· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.
· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.
· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance
· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.
· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.
· Strong communication skills with a collaborative and flexible approach to work
· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.
· Ability to work independently and use own initiative to find solutions.
· Be prepared to attend London offices 3 days a week.
Desirable
· Knowledge of working within programmes which take a strength based and person-centred approach.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
Role purpose:
A member of the Senior Management Team providing management and direction to the Support Services to deliver The Stoll Foundation’s strategic objectives. This role is to provide operational oversight of tenant support and engagement services, ensuring vulnerable veterans are empowered, well-supported, and actively involved in shaping the services they receive. The role is central to fostering inclusive communities, improving tenancy sustainment, and enhancing resident wellbeing through collaborative, person-centred approaches.
To manage all Support Services across Soll, plus outreach services with partners.
Key responsibilities:
· Responsible to the Director of Support and Tenant Engagement for providing leadership and management of the Support Team in the provision of person-centred services, plus ensuring tenants are actively engaged in line with our Beneficiary Involvement policy.
· Implemented strategic objectives that align with our organisational goals. Ensuring that agreed outcomes are met, while actively monitoring progress.
· Present regular management information and detailed reports on key performance indicators, providing insights to guide decision-making and enhance service delivery. Foster a culture of accountability and continuous improvement, driving our mission to provide quality supported housing solutions for the community.
· Act as Safeguarding Lead.
· Deputise for the Director as required.
Management of Support Services
· Take on a strategic lead with other agencies including housing, health and social care professionals as required.
· Manage and maintain services in accordance with the principles and practice of equality and diversity.
· Ensure Support Plans and Risk Assessments are undertaken in line with Stoll’s policies and procedures.
· Ensure that there is a menu of health and wellbeing services provided, in consultation with beneficiaries.
· Ensure beneficiaries are involved in the design, delivery, and monitoring of services.
· Support the Director in undertaking a review of Support Services.
· Oversee the assessment of applicants on the waiting list for housing and support at Stoll. This includes monitoring progress.
· Ensure that each scheme is well managed, and staff cover is provided when necessary.
· Ensure any risks or significant concerns are escalated as required.
· As a member of the Senior Management Team contribute to the strategic vision and direction of Stoll, working proactively to ensure that services meet the changing needs and demands of the ex-Service community.
Person Specification
Head of Support and Tenant Engagement
- Significant experience of managing and leading Support Services at a senior level, working with adults.
- Significant experience in the involvement of beneficiaries.
- Experience of managing staff, including dispersed staff teams.
- Track record of developing teams and services.
- Experience of performance monitoring of the key performance indicators related to Support.
- Proven experience in Budget management and financial oversight.
- Experience with safeguarding responsibilities and the ability to act as the Safeguarding Lead.
- Experience/knowledge of the issues facing the ex-Service community.
- Excellent communicator.
- Aptitude and ability to work under pressure.
Closing date for applications: Friday, 24th October 2025 , 5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Overview
As the Advocacy Manager, you are responsible for crafting our influence strategies on refugee issues, using IRC’s programmatic and research evidence, surgical policy and practice solutions, and trusted brand to inspire collective action. You are the go-to expert for understanding current political and policy trends in the UK and how our policies support or clash with political agendas. You contribute your fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.
Major Responsibilities:
• Advocacy Strategy: Lead and deliver advocacy strategies, collaborating with policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives.
• Influence Analysis: Develop power maps for key policy issues to identify influence priorities and targets. Work with team to support development and execution of creative influence strategies, including with nontraditional partners encouraging IRC to develop innovative approaches to advocacy as usual.
• Stakeholder management: Support efforts to build IRC’s credibility, profile and relationships by engaging with political stakeholders and supporting opportunities to raise IRC’s profile at key meetings and events.
• Political and Policy Tracking. Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on our issues, and the politics around our issues. Translate policy asks into political asks. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments. Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.
• Policy Engagement: Contribute to policy generation by providing UK specific analysis that increases the credibility and efficacy of our solutions. Support IRC’s policy team in identifying and developing policy priorities that are impactful and achievable for the UK.
• Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions. Support planning and implementation of strategic activities including events.
• Spokesperson: Act as an IRC spokesperson and as a key interlocutor with political stakeholders.
• Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.
• Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as through a client-led approach to our policy solutions and influencing work.
Key Working Relationships:
Position reports to: UK Advocacy Director
Internal contacts: Policy and Advocacy colleagues, Communications, Technical Excellence leads; International Programs leads, President’s Office, External Relations Department
External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK.
Job Requirements:
Work experience:
• Demonstrated experience in advocacy strategy development with a focus on creativity, strategy, and critical thinking. 5-7 years of experience working on refugee issues.
Demonstrated skills and competencies:
• Proven success in creating and implementing strategies that influence/impact on legislative and executive policy.
• Deep understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.
• Ability to think strategically and creatively, being oriented towards solutions when traditional advocacy means do not suffice.
• Extensive knowledge of refugee issues in the UK.
• Demonstrated ability to communicate and collaborate successfully with experts, high level decision-makers, and colleagues in the refugee fields.
• Experience in refugee-led advocacy is an asset.
• Excellent writing skills and the ability to translate sophisticated material and data into coherent narratives that resonate with policymakers.
• Strong network of influencers and policy makers in the UK.
• Ability to work quickly against deadlines.
• Initiative and ability to work independently on fast-paced issues, and balance competing demands.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Individual giving is a fantastic, high performing team, generating over £20 million fundraised income per year. Your role will help to plan and develop fundraising strategy, budget management, as well as being responsible for delivering campaigns of significant scale and generating income both now and for the future.
If successful you will be responsible for reaching out to thousands of people across the UK to find new committed supporters, as well as growing long-term engagement with existing supporters through retention communications.
Key to this role is building relationships with internal and external stakeholders to help deliver engaging marketing campaigns at scale, across a wide range of channels and activities (including face-to-face, DRTV, direct mail, digital), driving vital income to support the charity’s research and care objectives.
About you
You’ll have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.
A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets. You’ll have a real focus on monitoring key campaign metrics to optimise performance.
Working across email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters and ensuring that the Breast Cancer Now brand ethos is at the heart of all communications.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday 20 October 2025 9 am
Interview date week commencing 27 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Please include details about the skills and attributes ideally required of the person you’re looking to appoint. Choose terminology and language that doesn’t discourage applicants from under the neurodiversity umbrella or from under-represented community group applying
Are you ready to be part of something truly transformational?
St Elizabeth Hospice is embarking on one of the most exciting and ambitious projects in our history – a major capital appeal to build a community hospice facility in Gorleston. And we’re looking for an exceptional fundraiser to help us make it happen.
As our Head of Capital Appeal, you’ll help shape and drive a multi-million-pound campaign that will change lives for generations to come. You’ll have the opportunity to bring together major donors, trusts and foundations, corporate partners and the wider community, uniting them behind a powerful cause.
You will:
- lead the planning and delivery of our capital appeal, through both private and public phases.
- inspire senior stakeholders, partners and our wider community to be ambassadors for the campaign.
- build and nurture high-value relationships that result in transformational gifts.
- create compelling cases for support and deliver memorable cultivation opportunities.
- work collaboratively with colleagues in fundraising, marketing & communications, and our clinical teams to bring the appeal to life.
Who are we looking for?
You’re an experienced, confident, and creative fundraising professional who thrives on turning visions into reality. You bring a track record of success in philanthropy, partnerships and/or major appeals and enjoy motivating others to achieve something extraordinary. You’re a natural relationship-builder with warmth and integrity, a strategic thinker, and a meticulous planner. Above all, you’re passionate about making a difference for patients and families.
This is your chance to be part of a once-in-a-generation project that will transform hospice care in Great Yarmouth & Waveney. You’ll be joining a supportive, ambitious, and caring team that shares your passion for excellence and your drive to make a difference. If you’re inspired by the thought of being part of a landmark campaign that will leave a legacy of care, we’d love to hear from you.
In addition to being part of a wonderful local charity and a friendly and collaborative team, the hospice offers a rewarding benefits package, including:
· Generous holiday allowance
· Life cover
· Access to our Employee Assistance Programme
· Eligibility for a Blue Light Card (offering a wide range of discounts)
· Pension scheme
· Car leasing scheme
The client requests no contact from agencies or media sales.
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
At the Brooke, we have ambitious plans for growth, as our new Global CFO you will help drive this process and make us as efficient and effective as possible. You will partner with other directors to continually improve our finance processes and systems, including how we plan, budget and report. You will lead a highly motivated team across the world and ensure the highest standards of practice and compliance. You will inspire and motivate as an agent of change and implement digital tools that would bring efficiency to our ways of working. This is a ‘hands on’ role, driving the strategy and design of solutions. As a key member of the Senior Leadership Team, your role is pivotal to the charity’s overall direction and mission
A senior finance professional who is a fully qualified accountant (ACCA, CIMA or ACA), you will have significant experience of organisational change development, risk management and global organisational operations. Your exceptional leadership and communications skills will be at the highest level and you will have an understanding and appreciation of cultural differences and navigating these for positive negotiations and outcomes internationally.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: Thursday 16 October 2025
Interviews: Thursday 23 October 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sponsor Group Relationship Manager
Location: Remote (UK-based)
Contract: Part-time, 3.75 days per week
Salary: £40k per annum pro rata
About Us
Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society.
We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants.
About the Role
You will be the driving force behind the recruitment, onboarding, and ongoing engagement of Sponsor Groups. Success in this role depends on your ability to inspire, motivate and sustain long-term commitment from these groups, ensuring they are confident, supported, and fully equipped to welcome Afghan households.
You will contribute to developing innovative strategues to attract new Sponsor Groups, maintain strong engagement, and address challenges proactively, ensuring a high-performing network across the UK.
This is a busy and varied role, combining community engagement with strategic partnership. You will play a key role in shaping GSF’s growing national programme, ensuring our families receive the care and opportunities they need to thrive in the UK. We are looking for someone who is proactive and highly organised, with a genuine passion for supporting refugee communities.
How to Apply
Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered.
Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration.
Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need.
A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK.
We may close the vacancy early if we receive enough strong applications.
The client requests no contact from agencies or media sales.
Are you ready to turn the power of play into life-changing impact?
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships.
If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.
Essential Criteria
- Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
- Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
- Passion for gaming and knowledge of trends, platforms, and community engagement practices.
- Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
- Experience with social media platforms, content creation tools, and gaming comms software.
- Experience in leading and inspiring creative teams while managing projects and resources.
- Strong understanding of digital marketing strategies, social media platforms, and analytics.
- Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
- Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
- Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
- In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
- Understanding of influencer dynamics, audience engagement strategies, and campaign management.
- Familiarity with content creation processes, including video production, streaming, and social media management.
- Background in project management and/or team leadership.
- Understanding brand development and how to align marketing efforts with business objectives.
- A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
- Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
- Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.
Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy,
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.
Key Responsibilities for the role are:
Strategic Leadership
- Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
- Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish UK, including (but not limited to) development of strategic partnerships, product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
- Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
- Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
- Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
- Lead stakeholder management of high-value and high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry
Team Management:
- Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
- Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.
Gaming Group Wish
- Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
- Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
- Leverage storytelling to engage with gaming influencers within the gaming community
Partnership Development:
- Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
- Identify, negotiate, and maintain relationships with gaming influencers and content creators.
- Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.
Campaign Execution:
- Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
- Ensure that campaigns align with the company's objectives and target audience.
Performance Analysis:
- Monitor campaign performance metrics and provide insightful reports to stakeholders.
- Adjust strategies based on performance data to improve engagement and ROI.
- Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
- Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies
Income generation:
- Identify and prioritise opportunities for the growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.
Budget Management:
- Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
- Ensure cost-efficiency and return on investment for game projects.
Wishgranting:
- Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Media & Events Officer to join a Global Sustainability Charity. The Media & Events Officer supports the delivery of the Charity’s communications and public affairs agenda. This role is focused on the practical coordination of media content and logistics for in-person and online events and will be working closely with the Director of Programmes.
Key responsibilities of the role:
- Coordinate logistics and media documentation for events, launches, and summits
- Manage the development and timely publication of media content on websites and internal platforms
- Maintain an organised media calendar for tracking coverage, releases, and campaigns
- Coordinate photography, videography, and liaise with content suppliers and freelancers
- Track and manage incoming requests for quotes, interviews, and speaking engagements
- Collect and disseminate content for the monthly newsletter
- Support the production of branded materials, event packs, signage, and presentations
- Coordinate logistics and media content for in-person and virtual events
- Upload and manage media content on website and internal platforms
- Maintain a media calendar and archive
- Liaise with photographers, videographers, and freelance content creators
- Handle requests for interviews, quotes, and speaking engagements
- Support monthly newsletter content and distribution
- Assist with branding, event packs, presentations, and signage
- Work with teams to gather testimonials and content from global stakeholders
- Support PR monitoring and content tracking with external agency
- Ensure compliance with brand and GDPR guidelines of media kits and branded content
- Make sure monthly newsletters are published
- Keep website and internal media archives up to date
Ideal candidate profile:
- Experience supporting communications and events in a professional setting
- Understanding of content management systems and digital publishing tools
- Ability to work effectively with internal and external stakeholders
- Strong time management, planning and organisational skills
- Experience with Microsoft Office, Canva or equivalent visual platforms
Location: Charing Cross, London
Working hours: Full-time (35 hours per week)
Working pattern: Hybrid (3 days per week on site)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, full time
Hours: 35 per week
Location: London/hybrid
Starting salary: £49,147 - £57,010 per annum includes London weighting
Closing date: 22nd October 2025
Expected date of interviews: 5th/6th November 2025
Job ref: VA761
Freedom from Torture is the 2023 Charity Awards Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy.
Would you like to join our award-winning organisation?
About the role
This is a key role within the Philanthropy & Partnerships Team. You will lead the development and delivery of the Trust & Grants Strategy meeting and /or exceeding income targets, support the ongoing development and delivery of strategic objectives and KPIs, ensure strong stewardship of our existing donor relations and prospect new opportunities for funding. You will personally secure income from Trust and Statutory audiences in support of Freedom from Torture’s work across our clinical work, policy and campaigning priorities.
You will manage a committed team of three Trust & Grants Officers and work closely with the Head of Philanthropy and Partnerships to implement the fundraising strategy. The Trusts and Grants Team sits within the Philanthropy & Partnership Team in Freedom from Torture’s friendly, creative and ambitious Fundraising & Communications Directorate.
You will represent the organisation externally with funders and work internally with colleagues to identify opportunities for funding, in the preparation of proposals and thereafter, reports.
About you
To be successful in this role you must have demonstrable experience of developing and implementing a plan to grow Trust & Grant income, successfully meeting or exceeding fundraising targets from a variety of funders and experience managing relationships with statutory funders and trust and foundations. You will have experience of managing fundraisers and supporting them to manage their priorities and portfolios. You will have experience of measuring and monitoring income and expenditure, and team performance.
It’s essential that you have excellent communication skills and can build relationships across the organisation to develop strong fundraising ideas and support engagement with senior staff in building relationships with trusts. You will have experience of managing donor funded grants including review of financial information, preparation of donor reports and donor compliance. You must have experience and knowledge of statutory and grant fundraising research tools and grant writing in the UK charity sector.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £49,147 - £57,010 per annum includes London weighting.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will work within the Finance Department to provide essential day today financial processing, support and advice. The post-holder will be a key member of the team in keeping accurate and up to date records of the organisations financial activities on both the accounting system & associated files.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
- Creation and maintenance of processes and systems to ensure the smooth running of the finance function including adding new suppliers and customers to the system
- To be responsible for keeping up to date and accurate records of financial transactions on Excel and the accounting system
- To raise and issue sales invoices, follow up outstanding invoices and resolve any issues.
- To liaise with suppliers and creditors to maintain relationships as part of cash flow management.
- To check and reconcile purchase invoices ready for payment, to investigate and resolve any issues.
- To be responsible for the petty cash system in line with the organisations Financial Procedures.
- To manage the purchase order process ensuring compliance in line with policy.
- To complete regular bank, Petty cash and credit card reconciliations.
- To oversee the credit card processing, ensuring security at all times.
- To ensure all contracts/agreements are central filed and updated on the database.
- To report to statutory bodies such as Entrust
- To support the Director of Finance with the production of finance reports to senior managers on a monthly basis relating to income & expenditure
- To support with the processing of direct debits for membership donations
- To support with ad hoc tasks as the trust requires
- To support the preparation for the annual audit, e.g. stock take reconciliation, fixed asset records, Charity Commission and Companies House checks.
- To run the payroll reports and send to the Director of Finance for review and approval
- Undertake other duties as requested by line manager that contribute to Trust strategies.
About You
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a busy environment
- Confident using Microsoft Office, especially Excel and Outlook
- Strong communication skills and able to work independently
- Experience in the charity sector is desirable
What We Offer
- A chance to make a real impact in local communities and the natural environment
- A supportive and inclusive team culture
- Flexible working arrangements
- Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Job Title:Project Manager
Team: Membership Faith & Policy
Hours: Full time 35 hours per week
Salary:£44000.00 - £46000.00 per annum
Contract Length: Permanent
Reporting to: CEO
Mothers’ Union 150th Anniversary, 2026
Mothers Union
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
The opportunity
In 2026, Mothers’ Union will be 150 years’ young. This is a major opportunity for MU to celebrate with the membership, and also to use the opportunity to reach out to new members and supporters.
The following have been identified as the major activities for the year:
- London, June 10th: Thanksgiving Service in St Paul’s Cathedral at 5pm, followed by a possible reception.
- London, June 11th: Celebratory Gathering of the membership in central London, at the Emmanuel Centre, near to the base of MU in Mary Sumner House, Westminster.
- A physical exhibition in Mary Sumner House, and a virtual exhibition which can tour.
- Between March (Lady Day) and August (Mary Sumner Day) a range of events organized by provinces and local dioceses, for membership and fundraising, including picnics, Sunday Takeovers and local initiatives such as tree planting.
- In South Africa in October, a Global Gathering of 2500 members and guests, preceded by a leadership. meeting (“Worldwide Council”) and followed by a Worldwide Board meeting.
- For all, a cohesive communications plan is being prepared.
Current Status
Individual teams are taking ownership of elements, which particularly for membership and fundraising initiatives include targets for delivery. These are being finalized as part of the current budgeting process
We are, however, a small staff team, and this workload will be exceptional. Teams are discussing interdependencies and synergies across work streams, but there is a need to ensure that these are coordinated and monitored, and any issues or clashes in priority quickly identified and resolved. Throughout, close collaboration between the staff team and membership will be essential.
The role
There is a need for an experienced project manager to join the team, from October 2025 to November 2026, to provide co-ordination across streams and stakeholders, flag issues early, ensure that all activities are properly planned, resourced and within budget, and that relevant stakeholders are kept informed.
Key Responsibilities
In collaboration with each stream leader, to put together a masterplan with associated budgets, drawing together what has already been prepared, and flagging any potential gaps, synergies or conflicts, for resolution.
This plan will identify clearly accountabilities (and how these sit with the wider work of teams and individuals, staff and members or volunteers).
With the leads, to share the masterplan with the Board, for approval, and provide regular reporting, in line with agreed milestones.
For South Africa: In line with the governance structure approved by the Board in September, to be the coordinator for the Steering Group, Operational Committee and on the ground event management teams, ensuring seamless communications, and timely reporting as required; to manage practical issues with delegates from outside S Africa as they arise, for example around ticketing, and to manage stakeholders. This will, and will require close collaboration with the Director of Fundraising and Communications as senior staff lead and almost certainly require one or more site visits.
For centrally organized events in London: To provide the detailed project management under the Membership Team, ensuring that necessary resource is drawn in for support at key times before, during and if needed after the events; to actively engage in delivery on the days, as required.
For Province and Diocese led events: To work with the Board lead to capture and track all events and their impact, and ensure that resources are made available through the central teams to agreed schedules, and reports received back for communications. This will include ensuring a shared understanding of the initiatives, and the benefits for the wider membership.
For Communications: To work with the lead and all teams, to ensure that all are agreed on and understand the priorities through the year, and that the processes in place to deliver.
Impact tracking: To agree / confirm with each workstream the target impact, and to track against this. To prepare an initial overall impact assessment by end November, 2025.
Reporting: The project manager will report operationally into the CEO or an agreed SLT member, and will provide monthly summary reports to the SLT, flagging any issues for resolution, and timely reports for the Board.
Mothers’ Union is a Christian organization, and all events will be inspired by the Christian faith. The postholder would need to be comfortable in working in a Christian environment, and a practicing Christian would be an advantage.
A project management qualification, such as Prince 2, would be a distinct advantage, and a minimum of 5 years’ experience in project management.
Key skills
- You will need to have excellent organizational, stakeholder management and communications skills
- A natural teamworker, you will be skilled at identifying solutions together with others, which enable informed choices to be made and decisions respected.
- You will be skilled in risk management, budget and resource management, and be able to work with relevant leads to define and manage key processes.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
Application Deadline
The deadline for applications is 22 October 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Harris Hill are delighted to be working with a national charity to recruit for a Development Manager – Corporate and Philanthropy in orderto lead on the growth of the charity corporate partnerships and philanthropic giving.
This is a high impact role for someone who thrives on building relationships, unlocking income, and thinking creatively about partnerships that go beyond traditional models. You’ll lead a talented team and play a central role in a small but dynamic fundraising department.
As a Development Manager – Corporate and Philanthropy you will:
- Lead the development and implementation of a strategic plan to significantly grow corporate income.
- Research, identify and approach potential new corporate partners with bespoke, high-quality proposals and presentations.
- Build and maintain a strong pipeline of high value opportunities, developing partnerships that align with companies’ CSR and employee engagement goals.
- Pitch confidently to senior stakeholders and boards, tailoring approaches to different audiences and sectors.
- Work closely with the Director of Fundraising to engage senior level supporters, trustees and major donors to open doors and secure transformational gifts.
- Oversee the stewardship of corporate supporters, ensuring they are engaged and recognised in meaningful ways.
- Support cross over opportunities where corporate leaders may also be cultivated as major donors.
- Collaborate with marketing, communications and operations colleagues to deliver creative, co-branded campaigns and impactful partnerships.
To be successful, you must have experience:
- Proven track record in securing five and six-figure corporate partnerships or comparable business development success.
- Experience writing and designing compelling partnership proposals and presentations.
- Excellent relationship management and interpersonal skills with both corporate and philanthropic audiences.
- Ability to pitch with confidence to senior level decision makers.
- Strong collaboration skills, particularly with marketing/communications teams.
- Familiarity with CRM systems and effective pipeline reporting.
- Good understanding of the charity and corporate social responsibility landscape.
Desirable
- Previous experience in line management or mentoring.
- Experience working with major donors or high-net-worth individuals.
Salary: £42,500-£46,000
Location: London, hybrid working , 1-2 days in the office
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role is suitable for someone with ideally at least 3 years experience with strong all-round knowledge and accuracy, particularly in month-end processes, bookkeeping (including oversight of accounts payable and receivable processes), ledger experience (ideally Xero), the experience of management accounts, cash flow, VAT, audit processes, gift aid.
Charity and/or Cultural Sector experience a distinct advantage, as is the demonstrable ability to identify opportunities to improve efficiency of processes and implement them as appropriate
Essential Skills
- Ideally a minimum of 3 years' experience of working in a financial accounting role
- Holds a professional finance qualification, part-qualified, or qualified by experience but also currently training to obtaining a recognised accounting qualification (ACA, ACCA, CIMA or equivalent)
- Experience of:
- the key areas of accounting processes and systems, including management accounts, trial balance and nominal ledger, purchase and sales ledgers, banking and cash management, balance sheet, VAT, payroll, budgeting and monitoring
- working for a charity or charity accounting
- Strong level of IT skills:
- familiar with Microsoft Office
- proficient in Microsoft Excel for Accounting (SUMIF, LOOKUP, Pivot tables)
- practical working knowledge of accounting software packages (ideally Xero)
- Excellent attention to detail with high level of numeracy and accuracy, whilst working at a fast pace
- Ability to resolve problems using own initiative and an eye for financial opportunities
- Strong organisational skills and able to work independently, manage and prioritising a busy and varied personal workload, often working to challenging deadlines
- Has a "continuous improvement" mind set, questioning processes and investigating better ways of working within the role
- Highly self motivated, with the willingness to get more involved as time will allow
- Excellent communication skills, both oral and written, with the ability to interpret and communicate financial information to non-financial colleagues
- Enthusiasm for team building and strong working relationships
- Excellent interpersonal and communication skills, with the ability to present numbers
- A team player with a flexible, "can do" attitude, taking initiative to solve problems
BENEFITS
- 27 days annual leave per annum plus Bank Holidays (This is inclusive of the mandatory closure period between Christmas and New Year)
- Staff Discounts in the Café, Museum Shop & Museum
- Pensions Auto Enrolment
About Us:
The Garden Museum in London is Britain's only museum of the art, history and design of gardens. In addition to the museum, the charity has a café and shop, is a venue destination and a key partner in local and other garden projects. The charity has a total income of c.£3.9m and a team which consists of c33 permanent employees, and a number of casual workers and volunteers - whose contributions are key to our success
ROLE RESPONSIBILITIES
Main objectives:
- To ensure an efficient and effective finance function
- To deliver effective daily financial operations and controls and the provision of quality reporting to help accurately manage the financial activities of the organisation
- To provide guidance to staff on financial policy and procedure
- To provide support to the part-time FD and implement any new directives for the Finance function, as instructed
Summary of duties:
The provision of accurate and timely business support and analysis, including:
- Responsible for the ongoing day-to-day running of the company’s financial systems, primarily on Xero accounting software and Excel.
- Management of month-end process ensuring all procedures are completed including bank reconciliations.
- Support departments in finance reports in liaison with department contacts, discuss/resolve any variances.
- Delivering other ad hoc reporting and analysis for all departments as required
- Ad hoc financial guidance and input for departments as required, ensuring a high level of responsiveness and assistance, particularly for larger one-off projects.
- Develop, review and document all financial systems and procedures and keep information and processes up to date, (Soldo Card, approval & posting of purchase invoices)
- Balance sheet – posting and reconciling all the balance sheet accounts including the processing of prepayments, deferrals and accruals as required
- Building and maintaining excellent relationships and levels of customer service across the GM
- Supporting the part-time Director of Finance in the development of the finance system in relation to management reporting and analysis
- Assisting in maintaining and improving our internal controls and processes as the finance function continues to grow
- Work with external partner to ensure that the annual accounts are provided in a timely manner
- Ensure annual Gift Aid claims are completed and processed in a timely manner
- Manage the accounts payable process and ensure all invoices are posted correctly, and paid in line with company policy.
- Oversee the accounts receivable process and ensure all sales invoices are posted correctly.
- Review debtors weekly and take action to ensure invoices are settled in good time.
- Review and resolve any issues with monthly bank reconciliations.
- Prepare management accounts, cashflow and other papers, as required.
- Monthly Payroll: To ensure:
- correct posting and reporting, so as to enable Finance Director review and authorisation for payment;
- all PAYE and pension contributions are submitted and paid on time
- effective interaction with the HR manager who prepares and manages the monthly payroll and the company auto-enrolment pension scheme)
- Compilation and submission of monthly payroll to external payroll provider including staff salaries, reviewed by the Finance Director.
- Support in monitoring and to ensure the company’s compliance with financial and finance-related regulations including tax, VAT, accounting regulations, Charity Commission, Companies' House (including SORP, SOFA) and Charities Act.
· Responsible for ensuring that all transactional processing happens efficiently and effectively.
· Manage and maintain the fixed assets register ensuring the company has accurate and relevant information on all assets.
General responsibilities:
- Participate in staff meetings and appropriate working groups
- Carry out any other reasonable duties, in line with role requirements or as instructed by your line manager
- Follow organisational policies and practices.
Reports to: The part-time Finance Director
Recruitment process: We regret that we are unable to respond to all applicants, you will only hear from us if we wish to invite you to an interview
(Applicant Interviews will be scheduled for Tues, 28th October)
Equal Opportunities
The Garden Museum aims to be an inclusive organisation where everyone is treated with respect and dignity, and where there is equal opportunity for all. The Garden Museum respects and values diverse characteristics. We are committed to positively engaging and celebrating the differences between our diverse staff and users, to enabling us to achieve our aims within the organisation and the external community.
In your covering letter please outlinine your skills and experience in relation to the job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.
This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).
To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.
To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.
To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.
To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.
To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.
To support and facilitate research projects in partnership with selected universities and care organisations.
To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.
To promote NGH values whilst contributing to the vision and mission of the organisation.
To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.
Key competences and responsibilities:
1. Principle Responsibilities
To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.
To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.
To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.
Lead and manage the team of Household Managers.
Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.
Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework
Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.
Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.
Ensure that there are appropriately skilled and supported designated NGH care leads for the following:
Ø Safe medicines management
Ø Safeguarding
Ø Infection Control
Ø Deprivation of Liberty
Ø Nutrition, Hydration & Tissue Viability
Ø Falls Prevention
Ø Gold Standards Framework for Palliative Care
Ø Research and development
To act at all times as an ambassador for Nightingale Hammerson and its services.
2. Leadership and Management
a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.
b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.
c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.
d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.
e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.
f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.
g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.
h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.
i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.
j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;
k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored.
l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.
m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.
n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.
o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.
3. Clinical Accountabilities
a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.
b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.
c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.
d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.
e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.
f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.
g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.
h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.
i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s
j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.
k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.
l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.
m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.
4. Education, Learning & Research
a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.
b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.
c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.
d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.
e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.
f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.
5. Professional
a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.
c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.
d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.
e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.
f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.
6. Strategic
a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.
b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.
c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.
d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.
e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.
7. General
a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.
b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.
c. Such other duties, within the competence of the post-holder, which m
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
ay be required from time to time.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.