Community jobs
Debt Advice Support Officer
Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 5th May 2026
Hours: Full time, 35 hours per week (rota basis including evenings)
Closing date: 19th March
Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.
About the Debt Advice Support Officer Role
As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.
This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.
Your key responsibilities will include:
· Support clients in creating budgets and gathering financial information
· Maintain accurate records and appointment systems
· Communicate empathetically and clearly with clients and colleagues
· Ensure compliance with GDPR and internal quality standards
About You
Our ideal candidate will bring:
· Strong verbal and written communication skills
· Empathy and understanding of client needs
· Proficiency in Microsoft Office and remote working tools
· Attention to detail and good numerical skills
· Experience in a customer service role
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds
About the Role
This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.
Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.
This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.
Key Responsibilities
- Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
- Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
- Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
- Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
- Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
- Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership
About You
You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.
Key Qualities, Skills, and Experience
- Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
- Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
- Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
- Excellent written and verbal communication skills, including experience producing newsletters or member communications
- Strong administrative skills, high levels of accuracy and confidence working with numerical data
- Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
- Experience of managing colleagues, and an ability to provide clear guidance and training where required.
- A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development
Salary: £36,598 per annum (pro rata to £29,278 per annum)
Hours of work: Part Time, 28 hours per week
The closing date for completed applications is 10am on 11th March 2026. Interviews will be held on 19th and 20th March 2026.
The client requests no contact from agencies or media sales.
Reporting to our Head of Legal, this role will see you responsible for establishing, monitoring and maintaining effective and compliant data protection processes and ensuring good practice throughout RBL and the Group, including subsidiaries and branches.
Devising and developing RBLs data protection strategy and approach, you will lead in ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and provide advice, and guidance to managers, staff, members and trustees.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities will include:
- Developing, reviewing and maintaining data protection policies and procedures and guidelines
- Monitoring compliance with data protection law and principles throughout RBL and reporting on a quarterly basis to the Executive Board and Audit and Risk Committee
- Managing the subject access requests and individual rights process
- Maintaining RBL’s registrations with the Information Commissioner (ICO) and managing the responses to data protection breaches and complaints
- Devising and updating the controls and actions required for RBL’s Data Protection Risk Register
- Devising and managing the delivery of data protection training, working in collaboration with the Learning & Development team
- Line management of the Assistant Data Protection Officer
You will be experienced in a similar role from within a large, complex organisation, ideally within the not for profit sector. You will have solid knowledge of relevant regulations (GDPR and Data Protection Act 2018, Privacy and Electronic Communications Regulations 2003) and be confident in providing advice and guidance related to these to varying audiences. An experienced team/people manager, you will be eager to lead a busy and successful function.
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Programme Coordinator, Children’s Health
Are you a proactive, organised person looking to work across media and social justice spaces? Join Heard, a small, collaborative team that has helped shape the stories told by the BBC, Netflix, and Sky to change hearts and minds.
About Heard
We are a multi-award-winning charity on a mission to change the world through the power of stories. In 2024, we sparked stories that reached 39 million people, tackling some of the most pressing issues of our time from climate change to trans rights.
We don’t just talk about change; we embed it into the fabric of popular culture. By partnering with major media outlets and up-skilling over 600 professionals annually, we ensure that the narratives shaping our society are impactful, sustainable, and rooted in lived experience.
The Role
As a programme coordinator, you will be supporting our programme focused on children’s health. You'll manage the day-to-day operations of work that directly shifts how the public and media think, feel, and act.
You will work with the media, collaborating with storytellers in TV, film, and news, facilitate sector training to help professionals embed framing into their communications, and co-create with people with lived experience as part of trusted messenger work to ensure voices are fairly and impactfully represesnted.
What You’ll Be Doing
This is a varied, hands-on role perfect for someone who loves to keep moving parts in sync. Your focus will evolve as the programme grows, but your core mission will include:
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Operational Coordination: Managing day-to-day tasks to keep our strategies on track.
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Project Delivery: Coordinating with partners, consultants, and colleagues to ensure smooth delivery of activities.
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Events & Activities: Helping run the sessions and events that make our narrative change possible.
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Impact Tracking: Monitoring progress and contributing to communications that share our learning and successes with the wider world.
Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Service Manager – Day Centre & Activities Hub
Salary: £30,750 per year
Hours: 37.5 hours per week
Contract type: Fixed term contract until 31st March 2028
Location: Bath
Additional information:
- Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
- Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.
In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.
You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!
What you’ll be doing:
- Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
- Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
- Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
- Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Ability to manage teams and/or projects resulting in high quality client service.
- Knowledge and understanding of the care and support requirements of people experiencing social exclusion.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Charity People is delighted to be partnering with Whitley Fund for Nature to recruit an interim Head of Communications to join the organisation as a 14 month maternity cover contract.
Contract: Full time, interim 14 month role
Salary: £40,000 per annum
Location: Hybrid role between home and London office, with three days per week at the organisation's office in Holland Park, West London
Closing date for applications: 9am on Friday 27th March
Interviews: First stage interviews will be held remotely on Thursday 9th April with second round held in person on Wednesday 15th April
Established in 1993, Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity that has channelled £26 million to 220 conservation leaders in 80 countries across the Global South.
Offering long term, laddered support in the form of grant awards to courageous changemakers leading local solutions to the global biodiversity and climate crises, the organisation supports work rooted in communities that creates lasting benefits for wildlife, landscapes and people. Whitley Fund for Nature enables grassroots conservationists to scale up their work and make a global impact.
The interim Head of Communications will join a small team in London to lead and deliver an integrated communications and engagement strategy that amplifies the voices of grassroots conservation leaders internationally. The role is key within the organisation and holds responsibility for raising the organisation's profile, strengthening audience engagement, and supporting fundraising objectives across digital, print, and events.
Core responsibilities will be as follows:
- Implement a dynamic annual communications strategy that aligns closely with PR and fundraising priorities
- Leading impactful campaigns across email marketing, social media, website, branding and events
- Acting as webmaster and brand guardian, ensuring all communications are compelling, consistent and on brand, while driving measurable growth in digital engagement and audience development
- Leading communications around the Whitley Awards, an international awards programme celebrating outstanding grassroots conservation leaders, working across digital campaigns, ceremony communications, publications, social
This is an exciting opportunity to play a key role within an influential conservation organisation, shaping storytelling that drives real-world impact.
We would love to see applications from candidates with the following skills and experience:
- Ability to think strategically combined with creative flair and a passion for purpose-driven communications
- Demonstrable experience of working in a similar role within the charity or NGO sector
- Proven experience delivering communications strategies and producing effective digital and print communications for a wide range of audiences
- Strong digital expertise across email marketing, social media, websites and analytics
- Experience managing brand identity and external suppliers, and of event communications
- Excellent writing and editorial ability, with an eye for design
- Ability to undertake webmaster and editor responsibilities, with experience of using WordPress preferred
- Experience setting social media strategy, and using online tools such as Canva and Hootsuite to aid with content creation and scheduling
- Proven success in contributing to PR campaigns and securing media coverage
- Strong project management and line management skills, as well as excellent interpersonal skills
- Able to manage and prioritise a busy and varied workload
- Understanding of or interest in issues in wildlife conservation
- Proven ability in effective budgeting, negotiating and budget management
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by clicking 'Apply Now'.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Newham University Hospital Emergency Department and the wider community
Ref code: NED-261
Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as a Senior Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 10 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre Whittington Hospital ED. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be part of the Newham University Hospital Emergency Department Team meeting CYP (Children and Young People) at the point of presentation to the ED to offer support, with the aim to safeguard and reduce risk around the CYP. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
- Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
- Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
Closing date: 9 am on 23rd March 2026. Interviews: 1st April 2026 at Camberwell.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Service in Paddington.
Sounds great, what will I be doing?
The primary purpose of this role is to deliver high-quality, person-centred support and targeted interventions to individuals experiencing mental health needs who would benefit from early intervention and preventative support. You will work alongside clients throughout their journey with the service, fostering independence and equipping them with the skills, confidence and resilience needed to manage their wellbeing effectively. All support and interventions will be delivered in line with organisational values, embracing the principles of recovery and co-production, and adhering to established policies, procedures and best practice guidelines.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We're looking for someone with lived experience of mental health care pathways and a strong understanding of the challenges faced by people with a range of mental health conditions. You'll be a confident communicator, able to build trust quickly, listen deeply and engage effectively with service users in crisis, carers and professionals across statutory and voluntary services. You'll be skilled at assessing needs and risks, identifying appropriate support and signposting options, and working within recovery-focused approaches. Calm under pressure, highly organised and able to prioritise competing demands, you'll combine strong IT, literacy and numeracy skills with a solid understanding of safeguarding. Just as importantly, you'll be a collaborative team player, capable of using your initiative, building partnerships and supporting the induction of new peer staff and volunteers.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Redbridge.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
About the role
We are looking for an experienced communications professional to drive and deliver our global communications strategy and maintain momentum across our target regions during a period of parental leave. This is an exciting role for someone who is passionate about improving global health and climate outcomes, enjoys activating a diverse range of stakeholders to achieve communications objectives and can support and motivate colleagues to deliver impactful work across different time zones.
Selection criteria
Essential:
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Experience designing and implementing successful communications strategies that support the delivery of positive social, corporate or political change. We imagine the ideal candidate will have at least 8 years of experience, but we are open to consider candidates with less experience who possess the required skills.
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A high level of strategic thinking and an understanding of how to leverage different campaigning approaches to achieve objectives, including community organising and knowledge brokering
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The ability to translate complex information into clear, compelling and nuanced messaging
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A proven track record of crafting and landing compelling stories in high-impact media that advance campaign objectives
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Existing relationships with journalists in at least one relevant media area, such as news, health, sustainability or food
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Experience managing communications teams in a collaborative and effective way, and a willingness to support colleagues from other teams to develop relevant skills
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A general understanding of building decarbonisation and the energy transition
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Fluency in English
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The right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time)
Desirable:
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Knowledge of Spanish and/or French
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A passion for food and cooking cultures
What we offer
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A role in which you can have a tangible impact on global health and climate outcomes
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The chance to join a supportive and inclusive team that combines their determination to improve health and climate outcomes with a rigorous and results-oriented approach to work
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A flexible and supportive work environment
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A diverse network of influential stakeholders in multiple countries
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Competitive remuneration for the not-for-profit sector
Key responsibilities
Strategy
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Deliver the existing global communications strategy, adapting where necessary in line with organisational priorities during the cover period, and develop associated implementation plans
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Participate in broader campaign and organisational strategy development, contributing perspectives on the role of communications
Media
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Build and maintain relationships with key media contacts
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Select, brief and liaise with media spokespeople
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Develop key media messaging and oversee the development of pitch content
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Lead on media liaison for both reactive and proactive opportunities
Knowledge brokering
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Coordinate the development and promotion of knowledge products, including case studies, research reports and toolkits
Management
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Hire and manage contractors and agencies as necessary for the implementation of the communications strategy
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Manage the Digital Communications Manager, and lead on the recruitment and management of any other communications professionals required as the GCC grows
Coordination
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Coordinate with the wider team and coalition stakeholders to oversee the implementation of the communications strategy and to continuously refine it to reflect new opportunities and challenges
Reporting
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Oversee the global communications budget forecasting
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Contribute to internal and external reporting of the GCC’s communications activities
How to apply
Your cover letter should be no longer than two pages and it should outline why you are interested in this role and how you fit the selection criteria.
Please indicate ‘Head of Communications (parental leave cover)’ in the subject line.
Applications close Monday 30th March 2026.
We are committed to diversity and inclusion in our organisation. We strongly encourage candidates from historically disadvantaged or marginalised groups to apply.
Promoting universal access to safe and sustainable cooking.
The National Youth Agency is looking for a Head of Business Development.
Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.
Key Responsibilities
As Head of Business Support, you will:
- Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
- Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
- Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
- Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
- Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
- Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
- Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
- Lead on market research, business planning, and the development of commercial proposals and pitches.
- Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
- Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a London Marathon Events Officer
The National Autistic Society helps create a world that works for autistic people and within Corporate Services, we support the organisation to help protect the rights of autistic people and their families.
We have a fantastic opportunity for a London Marathon Events Officer within the Supporter Fundraising team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
Supporter Fundraising are a vital team within our fundraising department, who manage our involvement in all owned and third-party events, plan and deliver our virtual fundraising campaigns (such as Walk 5K April in 100 Miles in October) and steward and facilitate our community-led fundraising activity. Supporter experience is at the heart of everything we do, which helps us to drive engagement and retention and ultimately allows us to raise more funds to support autistic people and their families.
About the Role
We are looking for a highly organised, proactive and supporter-focused Events Officer to support delivery across all elements of our London Marathon fundraising activity for 2027. Working under the guidance of the London Marathon Event Manager, you will play a vital role in providing exceptional supporter experience, delivering high-quality events, coordinating logistics, and ensuring our charity maximises income, engagement and brand impact throughout the full marathon campaign,
What You’ll Do
- Assist the London Marathon Event Manager with the planning and delivery of all campaign events
- Liaise with runners, volunteers, suppliers, third-party event partners and internal colleagues as needed
- Support the Event Manager with post-event evaluation, data analysis, and recommendations for future years
What We’re Looking For
- Experience in events, fundraising, customer service or similar supporter-facing roles
- Strong organisational skills, with the ability to manager multiple tasks and deadlines
- Awareness of supporter journeys and audience-focused communication
This role is for a fixed term full-time position at 35 Hours per week, for 18 months.
This role is Hybrid.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
"
Please send your CV
We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.
This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.
If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.
Key Responsibilities:
In this role you will:
- Manage and monitor service performance against KPIs and business plans.
- Lead and support your team through effective recruitment, training, and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
- Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crimes on children and young people.
- Experience working directly with children and young people.
- In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job: Consultant: social media & brand (account manager equivalent)
- Start date: As soon as possible
- Type: Permanent, full time, hybrid
- Salary: £35,000-40,000
- Deadline for applications: Sunday 29th March, 11pm
Background
We’re a team of strategists who shape and disrupt policy narratives.
Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision maker. That’s where we come in. We help clients figure out what to say, to whom, and how. We treat brand as a strategic tool, giving complex ideas the focus and intention they need to land with the right audience.
The job
The Consultant: social media & brand (account manager equivalent) is a full-time, hybrid, permanent position at Cast from Clay. No two days are the same. As a team of 12+ based in the UK and Ukraine, we get involved in everything. You could be researching, planning and writing social media content, crafting brand strategies, developing creative concepts, or managing client relationships.
We’re not expecting you to come in and lead client accounts from day one, but over time, our goal is to coach you into a place where you can. What we do expect is for you to lead the execution. We are looking for someone who can take a project brief and run with it. You need to be able to deliver high-quality work on time with little hand-holding, becoming the person the client calls when they need to know a job will get done.
We’re looking for someone who is intellectually curious. If you love exploring ideas, their impact on the world, and understanding how people relate to them, you’ll fit right in. Importantly, we’re looking for someone who wants to learn and grow, who is hungry for career progression, and who gets a kick out of working hard and doing amazing things.
What we are looking for:
You will have:
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At least 3 years experience in a communications agency, in-house and/or in a communications-related role.
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A strong understanding of how social platforms work. You will be familiar with audience engagement, community management, and platform algorithms.
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Experience of setting up and managing organic and paid campaigns (social/PPC). You can track performance, interpret metrics, and use data to refine the approach.
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The ability to write high-quality content tailored to distinct brand voices. You are a storyteller who can translate technical, jargon-heavy topics into compelling narratives.
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Strong interpersonal skills and the confidence to manage client expectations and offer constructive pushback when necessary.
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Excellent attention to detail, diligent and proactive. You can manage multiple deadlines and projects simultaneously.
It’s a bonus if you have:
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Knowledge and understanding of the components of a brand strategy.
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Basic design understanding to assist the team with creative concepts, help visualise ideas during the development process, and enjoy collaborating with designers on visual execution.
If you feel like you don’t meet 100% of the criteria, please don’t let that stop you. If you love the sound of this role and have a strong foundation in social media and writing, we would love to hear from you.
What we offer
We offer a competitive benefits package for all our positions, including enhanced parental leave, sabbaticals, and training budgets.
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Office: we work from our offices in Vauxhall on Tuesdays and Thursdays. You’re welcome to use the office more frequently than that if you wish.
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Home office allowance: we’ll make a £150 contribution towards kitting out your home workspace.
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Flexible working: tell us how you work best and we’ll do what we can to make it happen – including if you want to spend time working from abroad.
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Monthly team socials: we like spending time together so every few weeks we come up with ideas for things to do together. That’s included board games over pizza, ice skating, movie nights, playing a VR game together and going on llama safari at our local city farm.
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Training: you’ll get up to £1,000 annual training budget to spend on your professional development.
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Pension: we will pay 5% of your salary, matching the 5% you pay, to make a total of 10% annual contributions.
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Holidays: we offer 25 days holiday per year, plus bank holidays, and we close the office over Christmas.
Interested?
If this sounds like you, please send us:
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Up to 250 words on a campaign you have worked on and why you are proud of it.
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Your CV (no more than 2 pages).
Some things to bear in mind:
-
We expect to receive a lot of applications to this role. If you want to stand out, include a (logical) reference to Cast from Clay in your CV.
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We don’t mind you using generative AI to help you wordsmith your submission, but if you use AI - and we can tell - we’ll disregard your application.
Things to note
-
You need to have permission to work in the U.K. already - we cannot sponsor visas for this role.
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We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
If this sounds like you, please send us:
1. Up to 250 words on a campaign you have worked on and why you are proud of it.
2. Your CV (no more than 2 pages).
The client requests no contact from agencies or media sales.



