Community and events fundraising assistant jobs

Data and Insights Manager

Villiers Park Educational Trust

Hastings, East Sussex (Hybrid)

Swindon, Swindon

Cambridge, Cambridgeshire

Newcastle upon Tyne, Tyne and Wear

£33,000 - £35,000 FTE (£19,800 - £21,000 pro rata) dependent on experience.

Part-time (0.6 FTE (Wednesday as a core working day))

Permanent

Education ∙ Youth and Children

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Job description

This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.

As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.

This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.

Alex Grant

Assistant Director

Job purpose

The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.

Key responsibilities:

Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
Undertake other duties as required to support the mission and work of Villiers Park.

Knowledge, experience and abilities (essential)

Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.

Skills and competencies (essential)

Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
An effective manager of evaluation activity across teams, hubs and programme cycles.
Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
Strong IT and digital skills including Microsoft suite and data management systems.
A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.

Desirable

Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
Understanding of value-for-money or ROI-related analysis in a social context.

Additional Information:

The postholder will have some travel to schools, events and partner organisations.
An enhanced DBS check will be required.
On occasion, evening work and overnight stays may be required.
Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
Training and professional development, including termly staff development days.
Support from our wellbeing working group and access to an employee assistance programme.
Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
Flexibility in working hours.
Additional sick pay and compassionate leave policies.

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

Organisation

Villiers Park Educational Trust View profile

Registered Charity

21 - 50

View profile

Posted on: 04 June 2026

Closing date: 23 June 2026 at 17:00

Tags: IT, Digital, Business Intelligence, Data Analysis, Database Management, Education, Strategy, Youth / Children

The client requests no contact from agencies or media sales.

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Retail Shop Manager

Age UK Cheshire

Alderley Edge, Cheshire East (On-site)

£25,452 per year

Full-time

Permanent

Elderly

Actively Interviewing

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Job description

JOB TITLE: Retail Manager

LOCATION: Alderley Edge

DATE WRITTEN: May 2026

ACCOUNTABLE TO: Retail Area Manager

PRIMARY PURPOSE:

To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets.

To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.

To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.

Main Duties:

1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:

§ Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.

§ To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.

§ Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.

§ Support, train, and coordinate the work of volunteers in the shop as required.

§ Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.

§ Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.

§ Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.

§ Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.

§ To plan and prioritise special promotions, seasonal adjustments, and sale events.

§ Ensuring professional signage throughout the shop; to be clear and on brand.

§ Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice

2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.

3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.

4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.

5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.

6. Implement the highest standards of customer care and service.

7. To maximise income by participating in fundraising and trading opportunities.

8. To take responsibility for the shop to implement shop procedures, as follows: -

§ To act as a key holder at an assigned location

§ To prepare the shop for opening by the correct time

§ To close the shop at the correct time and ensuring the shop is secure before leaving

§ To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures

§ To sort, prepare and price stock to in line with charity retail processes.

§ To present stock in the sales area to the agreed standard

§ To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers

§ To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures

§ To complete paperwork as necessary, to include use of information technology on computerised systems

§ To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.

9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.

10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.

11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.

12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.

AGE UK CHESHIRE

RETAIL MANAGER - PERSON SPECIFICATION

Essential Criteria:

- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.

- ability to understand and interpret financial information in order to manage shop performance outcomes.

- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.

- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.

- supervisory experience with the ability to motivate, inspire and lead a team.

- IT literate

- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).

Desirable Criteria:

- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.

- proven retail experience

- experience of working with volunteers.

- general understanding/empathy with the aims of the organisation.

Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop.

AGE UK CHESHIRE

RETAIL MANAGER - ADDITIONAL INFORMATION

The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.

All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices.

The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop.

The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.

Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence.

Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.

Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.

Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked.

Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.

Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.

Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.

Criminal Disclosure: Basic DBS Check applicable for this post.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

Registered charity no. 1091608

Organisation