Community enabler jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE CLINK CHARITY
YOUTH SUPPORT WORKER (LONDON & SOUTHEAST)
Salary: £30,000 FTE
Contract: Permanent
Working Pattern: Full Time, 39 hours p/w
Location: Supporting students from The Clink’s sites across London and the South East
Applications close on Friday 27th March but will be reviewed on a rolling basis, so early applications are advised
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Clink Training Café, located in Herne Hill, is a real-life professional kitchen and café that provides young people with meaningful work experience over a 12-week programme. During this time, participants work towards five accredited City & Guilds qualifications while gaining hands-on hospitality and employability skills.
We work closely with the Youth Justice Service, as well as Children in Care and Care Leavers teams, to engage vulnerable and at-risk young people in the programme. Many of the young people we support are at risk of criminal exploitation and grooming, and we also work with neurodivergent young people who have additional learning needs.
At our café in Herne Hill, we have supported 100% of our students who have participated in the program to graduate into further education or employment.
The Youth Support Worker will provide a high quality and responsive support, mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates, enabling them to avoid the risk of criminal exploitation upon completion of the program and to progress into the next step of their education or employment pathway.
You will be joining The Clink Charity at an exciting time as we plan to scale the success of our Café project by taking on a second site in Guildford to work with vulnerable NEET young people across Surrey. This role will offer the successful candidate the opportunity to mobilise this project and to take a leading role in building referrals, establishing networks and establishing this new intervention.
DUTIES AND RESPONSIBILITIES
As a Youth Support Worker, you are responsible for:
Individualised Support
• Act as a strong advocate for all students, representing their needs and interests.
• Complete a personalised support plan for each student to understand their individual needs, challenges, and personal circumstances.
• Work closely with young people to identify risks, recognise warning signs, and develop strategies to reduce the likelihood of involvement in criminal exploitation, grooming, or other harmful behaviours.
• Support student engagement throughout the programme, addressing conflicts or challenges as they arise to maintain a positive learning environment.
• Establish appropriate boundaries and respond effectively to student behaviour to ensure a safe and inclusive environment.
• Support students in developing resilience, confidence, and independent decision-making skills.
Monitoring and Impact
• Conduct weekly 1:1 session with each student, focusing on personal growth, emotional wellbeing, and life skills such as budgeting, accurately logging all sessions in both internal and external CRM systems.
• Ensure all contact logs and essential paperwork are accurately updated and completed weekly.
• Contribute ideas to improve programme delivery and student engagement through innovative activities or support strategies.
• Use data insights to report progress to referral partners and funders.
Partnerships and Networks
• Build and maintain strong, positive relationships with all external partners and networks.
• Engage with external partners to build the relationships needed to receive referrals for our target audience and meet with each student prior to starting the programme to ensure a smooth induction.
• Liaise with relevant networks and attend meetings with funders or partner organisations that support the students' development.
• Seek out new partnership opportunities to enable The Clink's youth programs to grow and develop.
Employer and Further Education Connections
• Establish relationships with a variety of employers and further education providers to support work placements and future career opportunities.
• Assist students in creating structured CVs and preparing for interviews, including attending interviews if required.
Safeguarding
• To prioritise child protection and safeguarding of beneficiaries.
• Report and log all safeguarding concerns to the Designated Safeguarding Lead promptly, following charity policies.
General
• Travel between different sites when necessary, including locations such as our second site in Guildford, Surrey. Able to accompany our young people on trips, visits, or work placements, always maintaining safety and professional standards.
• Attend all training sessions and supervision meetings provided by senior management.
• Work collaboratively with staff across The Clink to achieve the best outcomes for young people and maintain healthy, professional working relationships.
• Support the planning and delivery of special events, career fairs, or community engagement projects.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
• Holds an enhanced DBS check suitable for working with both children and adults, ensuring full compliance with safeguarding and legal requirements.
• Experience of working with young people aged 16-25, with an understanding of their developmental stages, personal challenges, and individual needs.
• Possesses a relevant youth work qualification or equivalent, demonstrating a commitment to professional standards and best practice in supporting young people.
• Experience of working in prisons, youth offender institutions, or the criminal justice
system, including having lived experience, and the ability to use this knowledge to positively guide young people.
• Experience of supporting young people involved in gangs, at risk of exploitation, or affected by county lines, with the ability to identify risks and implement interventions to reduce harm.
• Experience of networking and building strong professional relationships with employers, apprenticeship services, and external partners to support education, training, and work placement opportunities.
• Experience of referring young people to specialist services and working collaboratively within a multi-agency framework to provide holistic support and guidance.
• Knowledge and understanding of safeguarding issues and the PREVENT Duty, with the ability to assess risks, consult with line managers, and log appropriately in line with organisational protocols.
• Ability to maintain a safe, structured environment with clear boundaries while responding appropriately to behaviours and supporting young people to make positive choices.
• Ability to identify risk factors for criminal exploitation or grooming, help young people recognise warning signs, and implement strategies to reduce their vulnerability.
• Strong numeracy skills, sufficient to assist young people with budgeting, calculating benefit entitlements, understanding rent arrears, and managing finances.
• IT literate, able to maintain accurate records, logs, and assessments on internal and external systems while ensuring data is up to date and securely stored.
PERSONAL QUALITIES
• Strong communication and interpersonal skills
• Able to build trust, motivate, and advise a diverse group of young people while maintaining professional relationships.
• Able to adopt a supportive, confident, and motivating approach, inspiring young people, building their self-esteem, and promoting positive personal development.
• Demonstrate empathy, patience, and understanding of the diverse challenges young people may face, including personal, social, and emotional issues.
• Demonstrate resilience and adaptability, able to respond to changing circumstances and manage stress effectively while maintaining a positive approach.
• Highly organised and proactive, able to manage multiple tasks and competing priorities efficiently without compromising the quality of support.
• Committed to teamwork and collaboration, working effectively with colleagues, external partners, and multi-agency teams to achieve the best outcomes for young people.
• Willingness to engage in continuous training, professional development, and reflective practice to enhance knowledge, skills, and performance.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with any external networks such as the local authority and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
• Comply with all current legislation
• Comply with all prison operational policies
• Comply with The Clink Staff Handbook
• Undertake such other duties within the scope of the post as may be requested by your manager
Special Requirements:
• Must have an enhanced DBS for children & adults
• A driving licence is preferred because of travel between sites — but not essential.
Company Benefits:
• 28 days holiday plus bank holidays
• Company pension scheme
• Free meals on duty when based in a restaurant or at Herne Hill site.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 27th March.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you apply with a supporting statement/cover letter explaining your reasons for applying in line with the role requirements and values of the charity.
Do you have a strong background in property management, including good landlord & tenant experience and an excellent understanding and knowledge of property law? Then join Shelter as an Estates Surveyor and you could soon be playing a vital role at the heart of our Property and Facilities team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Property and Facilities team is responsible for ensuring Shelter’s estate is fit for purpose and fully compliant for its staff, volunteers and clients. We provide a full range of professional services, including acquisitions, disposals, rent and lease negotiations, rating, estates management, building surveying, strategic planning, budgeting, compliance, health & safety and facilities management. We also support all office and shop relocations, refurbishments and planned maintenance projects, while our portfolio comprises one freehold head office property in London, 24 leasehold offices and around 90 leasehold shops across England and Scotland.
About the role
You will be responsible for all property related matters across Scotland and England for our diverse portfolio. That will involve making regular site visits, with occasional overnight stays. As well as ensuring all lease events are managed and actioned and properties are safe, maintained and fully compliant, we’ll also rely on you to assist with the development and implementation of robust policies, processes and systems to help manage the estate in an efficient and cost-effective manner. In short, it’s an incredibly varied role that will see you make a real difference in how Shelter’s commercial estate is managed.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Role Specifics
You’ll need a degree level qualification in a surveying/property related discipline and full RICS membership. You’ll also need a good understanding of the planning process and building regulations approval system. The confidence to lead and manage multiple projects effectively and ensure they’re delivered on time and on budget, from inception to completion, is important too. Self-motivated, capable of working both unsupervised and as part of a team, and with a positive ‘can do’ attitude, providing solutions, giving sound property advice and negotiating effectively with a variety of key stakeholders comes naturally to you. What’s more, you have good computer literacy skills and are comfortable working with spreadsheets and data.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Officer to play a pivotal role in our Criminal Justice Approved Premises service in Streatham
Sounds great, what will I be doing?
The role involves supporting residents in an Approved Premises by modelling positive behaviour, fostering respect, and maintaining a safe, healthy, and structured environment. A key aspect is acting as a keyworker, coordinating each resident's stay, delivering intensive casework, and addressing risk and support needs through regular sessions and daily engagement. The postholder also contributes to sentence plans in collaboration with probation, police, and external agencies, while encouraging compliance with rules such as drug and alcohol testing or curfews. Alongside direct support, responsibilities include facilitating purposeful activities, preparing meals with residents, and ensuring the premises' health, safety, and security through observation, inspections, and effective communication.
Administrative responsibilities are central to the role, requiring accurate and timely record-keeping, information sharing, and adherence to confidentiality. The position also demands flexibility and initiative to manage emerging tasks while working closely with colleagues and management to maintain a psychologically informed environment that meets accreditation standards. The postholder must follow the Ministry of Justice and probation service protocols while aligning with Hestia's policies and values, consistently applying The Hestia Approach to create a positive, enabling culture within the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires significant experience working with vulnerable adults, preferably those with backgrounds in the criminal justice system, alongside a strong understanding of safeguarding and risk management. The postholder must have practical experience delivering direct keywork, supporting individuals with histories of offending behaviour through meaningful interventions that encourage positive change. A solid grasp of the causes and consequences of offending, combined with the ability to empower residents to make informed choices and move toward desistance, is essential. Equally important is the capacity to engage effectively, communicate clearly, and apply professional authority while maintaining positive and pro-social relationships.
The position also demands resilience and adaptability in working with individuals affected by trauma, often displaying challenging emotions and behaviours. Strong teamwork skills are essential, with a willingness to contribute to both structured interventions and practical household tasks, setting a positive example for residents. High standards of literacy, numeracy, and record-keeping are required to ensure accurate documentation and professional communication. Finally, the role calls for optimism, decisiveness, and the ability to learn quickly, qualities that support residents' rehabilitation and reinforce the belief in their capacity for lasting change.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services
Purpose of the role
We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives. This role is focused on raising vital funds from individuals to support ZSL’s global ambition. You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.
This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.
Key responsibilities:
Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.
Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.
Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.
Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.
Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.
Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.
About you
- Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
- Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
- Experience working with fundraising databases and donor management systems.
- A proven track record in working with senior volunteers in a fundraising context.
- Knowledge of fundraising best practices and ethical considerations.
- Strong communication, interpersonal and relationship management skills.
About us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team
Closing Date: 6th April 2026
We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.
ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.
No agencies please.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Kings College Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you eager to support the financial operations of Wycliffe Bible Translators?
Wycliffe Bible Translators is a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. This includes looking to God to double our fundraised income by 2026. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with.
This role will suit a detail-oriented, proactive, and values-driven individual, who thrives on accuracy, collaborative teamwork, and contributing to a mission-driven organisation, ensuring sound financial stewardship that directly supports our global vision.
- Salary: £18,000-23,000 + benefits
- Location: Home-based, with some in-person team meetings (around once per month) and monthly all staff team days
- Terms of appointment: 37.5 hours per week, with 6 hours per week allocated to accounting studies and learning. 2 year fixed term contract with the potential for progression or extension
- Closing date: Wednesday 1 April at 9am
- Interview date: Tuesday 14 April, in Oxford
Key responsibilities:
- Financial Record Keeping and Processing
- Reconciliations and Reporting Support
- Administrative and Team Support
Benefits include:
- 33 days’ annual leave, including bank holidays
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.
A world where everyone can know Jesus through the Bible
Who We Are
Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.
Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.
Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.
At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.
Safeguarding
We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.
How Will You Make a Difference?
At Amna, finance is about more than compliance; it is about trust, care, and accountability.
As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.
You will:
• Maintain accurate and reliable financial records that build confidence in our work
. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.
• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.
• Help strengthen systems and processes to support a positive, accountable culture.
Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.
The Finance & Compliance Officer will typically report to Finance Manager.
Responsibilities include:
Financial Management & Accounting (UK charity context)
• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.
• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.
• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.
• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.
• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.
• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.
• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.
• Maintain and regularly update the medical insurance tracker and supplier payment tracker.
• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.
• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.
• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.
• Support VAT preparation work and provide documentation for advisors
• Maintain and reconcile the fixed asset register.
Budgeting, Forecasting & Project Finance
• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.
• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.
• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.
• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.
• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.
Compliance, Controls and Reporting
• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).
• Assist in the preparation of monthly management accounts and financial analysis.
• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.
• Support the Finance Manager and external auditors during year-end and audit processes.
• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).
• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.
• Support in preparation of donors’ reports ensuring compliance to donors’ rules.
• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:
• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.
• Maintain payroll records in compliance with HMRC requirements.
• Support banking administration including mandates, online banking platforms and payment authorisations.
• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:
• Provide guidance to staff on financial procedures and processes.
• Contribute to strengthening financial awareness and accountability across teams.
• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:
• Provide operational cover for the Finance Manager within delegated authority during periods of absence.
• Undertake additional finance and compliance responsibilities as required.
• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.
Qualifications and Experience:
Essential:
• University degree in Finance, Accounting, Economics, or related field.
• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.
• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).
• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.
• Strong numerical and analytical skills with excellent attention to detail.
• Experience preparing or supporting:
o monthly management accounts (journals, bank recs, balance sheet recs),
o cashflow monitoring and forecasting,
o project budgets and donor/project financial reporting.
• Ability to work independently, manage deadlines, and prioritise tasks.
• High level of integrity, discretion, and confidentiality.
• Excellent written and verbal communication skills in English.
• Eligibility to work in UK.
Desirable:
• Experience working in the humanitarian sector and UK Charity.
• Experience with donor-funded projects and grant reporting.
• Exposure to UK charity finance or SORP standards.
• Experience supporting payroll, pension, and PAYE record-keeping.
• Experience in multicultural or mission-driven environments.
Skills and Behaviors:
• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.
• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.
• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.
• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.
• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.
• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.
• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.
• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.
• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.
Benefits:
➢ See our wellbeing strategy through this link.
Work Location and Environment
This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with lived experience as refugees or displacement.
The client requests no contact from agencies or media sales.
Reports to: Assistant Director of Finance & Operations
Line Manages: Delivery Operations Manager
Salary: £52,692
Location: Central London, Hybrid
Contract: 2-year fixed term
Closing date for applications: 12pm, Tuesday 17th March 2026
Interview dates: Week commencing 30th March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is ensure that our funding and commissioning processes run smoothly and deliver maximum impact. We manage significant grants and complex commissioning arrangements that support projects designed to make a lasting difference. To do this well, we need robust systems, clear governance and strong relationships with partners. This role is critical to making that happen. As our Senior Grants & Commissioning Manager, you’ll lead on optimising our grant management system Salesforce, oversee risk and compliance and drive improvements in commissioning and procurement across the organisation. You’ll be the go-to person for contracts, grant agreements, policy guidance and Salesforce, ensuring data integrity and enabling confident decision-making. By keeping everything organised and efficient, you will be helping us achieve our strategic goals and deliver on our mission.
Key Responsibilities
Your role would be to ensure our funding and commissioning processes run efficiently, compliantly and strategically. You’ll lead improvements in systems, governance and risk management, act as the organisation’s Salesforce and grant management expert, and provide strong leadership to the team which will enable confident decisions and maximising impact. A detailed list of your key responsibilities on how you’ll do this is given below:
- Grant management and system optimisation:
- Manage the organisation’s grant management system (Salesforce), ensuring functionality, accuracy and integrity of data.
- Configure and update forms, fields and workflows to support new applications and evolving business needs.
- Develop and deliver custom reports and dashboard for internal teams to enable effective monitoring and decision-making.
- Act as the primary liaison for system enhancements, ensuring continuous improvement, and day-to-day troubleshooting.
- Commissioning and procurement:
- Support the Assistant Director of Finance and Operations in delivering improvements to commissioning and procurement processes across the Programmes, Evaluation, Change and Evidence directorates.
- Ensure commissioning activities align with organisational priorities and compliance requirements.
- When required, provide support and additional resource to the Delivery Operations Manager on the execution of agreements for all teams.
- Risk management and compliance:
- Lead on negotiating terms and conditions with grantees, evaluators and researchers, escalating complex issues where necessary.
- Conduct due diligence for funded projects, ensuring compliance with organisational standards and risk mitigation.
- Maintain and control master versions of all templates, including Grant Agreements and Variations, ensuring accuracy and consistency.
- Governance and policy development:
- Develop, maintain and disseminate non-HR policies and guidance documents related to commissioning and procurement.
- Ensure governance frameworks are robust, up-to-date and embedded across the organisation.
- Training and capacity building:
- Design and deliver training sessions to build staff competency in policies, guidance and system procedures.
- Act as the organisational expert on Salesforce and grant management processes, providing ongoing support and advice.
- Leadership and team management:
- Provide direct line management, mentorship and professional development for the Delivery Operations Manager. When required during periods of peak activity, provide support and resource for their responsibilities.
- Ensure effective delegation, clear escalation routes and a culture of high team performance
Please visit our website for the full 'About You' information.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around the 32 London Boroughs are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, your answers to the two questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Tuesday 17th March 2026.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 400 words per answer, the following questions below:
1. Please provide an example of a complex operational process you’ve developed from scratch and implemented independently. What did you do, what impact did it have, and what did you learn?
2. Please describe your experience working with CRM or database systems and provide an example of when you’ve implemented a change to how that system is designed.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interviews will take place in the week commencing 30th March 2026, we foresee this being a one stage process.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.
The Role
The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.
Key responsibilities include:
- Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
- Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
- Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
- Provide oversight of budgeting, financial reporting, forecasting, and risk management.
- Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
- Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
- Support income generation, strategic partnerships, and long-term financial planning.
- Maintain and review risk registers, business continuity plans, and organisational performance frameworks.
Candidate Requirements
We are seeking a highly capable, strategic, and commercially aware finance professional with:
- Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
- Significant senior financial leadership experience in the charity or not-for-profit sector.
- Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
- Experience of leading financial transformation and change programmes.
- Experience presenting complex financial information to Boards and non-financial stakeholders.
- Strong understanding of charity finance regulations, SORP, governance, and compliance.
- Exceptional analytical, project management, and strategic planning skills.
- Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
- Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.
Desirable:
- Relevant postgraduate qualification in finance, leadership, or management.
- Experience of overseeing IT.
- Experience in income generation, business development, or securing external funding.
Location
Hybrid working with twice a week in-person attendance required at SIG’s head office in London.
Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Wednesday 18th March, 12pm
This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.
Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.
Core Responsibilities
You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.
Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.
The core responsibilities include:
Develop and Secure New Strategic University Partnerships
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Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.
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Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.
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Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.
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Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.
Stakeholder Representation and Engagement
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Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.
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Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.
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Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.
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Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.
Monitor and Grow Existing University Partnerships
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Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.
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Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.
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Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.
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Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.
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Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.
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Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.
Partnership Visibility and Impact
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Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.
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Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.
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Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.
Cross-Functional Collaboration and Innovation
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Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.
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Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.
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Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.
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Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.
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Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.
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Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.
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Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.
Skills and Experience
The ideal candidate for the University Partnerships Manager should display these behavioural skills:
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Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.
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Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.
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Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.
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Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.
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Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.
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Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.
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Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.
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Experience measuring and reporting on partnership impact, engagement, or value creation.
Desirable:
-
Experience in university partnerships, fundraising, account management, or stakeholder engagement.
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Understanding of widening participation, employability, or student success strategies within a higher education setting.
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Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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(Im)Migrants Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Wednesday 18th March at 12pm..
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.
Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:
- A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
- All tuition fees and research expenses, including a tax-free stipend for living costs.
- Tailored support to apply for Martingale courses at our partner universities.
- Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
- Membership of a pioneering community of talented researchers.
In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.
We are seeking an experienced, strategic and collaborative Head of Programmes to join our Senior Leadership Team and play a pivotal role in shaping our fast-growing Martingale Scholarship Programme.
As Head of Programmes, you will join our senior management team, overseeing the growing programmes team. Working closely with the CEO, you will oversee all aspects of Martingale’s Scholarship Programme from application to alumni, ensuring that the programme maintains a strong reputation for being both supportive and prestigious.
You will set the strategic direction of Martingale’s Scholarship Programme, working closely with the CEO on a day-to-day basis to ensure that as we expand across STEM the programme remains of a high quality and meeting Martingale’s mission. You will ensure that Martingale’s programmes are impactful, data informed and meet the needs of the scholars we are supporting. You will also be responsible for managing relationships with various external stakeholders including universities, funders and evaluation partners.
We are looking for a strong strategic leader with extensive programme experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Head of Programmes will be employed by Purposeful Ventures.
About Purposeful Ventures
Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.
Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.
Key Responsibilities:
Strategic Leadership of the Scholarship Programme
- Provide strategic oversight of the end-to-end Martingale Scholarship lifecycle, from selection and admissions through to scholar progression and alumni outcomes.
- Develop and deliver a multi-year operational strategy for Martingale’s Development Programme (MDP), ensuring scalability, academic excellence, and alignment with organisational growth plans.
- Continuously refine the scholar journey to ensure it is sector-leading, prestigious, and tailored to the needs of students from low-socioeconomic backgrounds.
- Build deep expertise in postgraduate education, research culture, and enabling access to inform programme evolution and innovation.
Admissions & Selection Strategy
- Lead the design, governance, and continuous improvement of a rigorous, fair, and high-quality admissions and assessment process across subject areas.
- Oversee shortlisting, interview frameworks, assessment centres, and final scholarship recommendations to the Selection Committee.
- Ensure alignment between Martingale’s selection processes and university partner requirements.
- Maintain oversight of scholar allocation, including place management, deferrals, intermissions, withdrawals, and reallocations.
Scholar Experience & Case Management
- Ensure effective advocacy for Scholars including maximising progression and retention across cohorts.
- Oversee complex scholar casework, including deferrals, intermissions, safeguarding concerns, funding queries, disciplinary action and university liaison.
- Ensure consistent, professional, and high-touch support across the scholar lifecycle.
- Strengthen cohort cohesion and long-term alumni engagement.
Safeguarding & Compliance
- Act as Designated Safeguarding Lead (DSL) for Martingale, ensuring safeguarding policy implementation and record keeping in line with best practice in relation to vulnerable adults.
- Oversee data protection compliance relating to scholar and applicant data, in partnership with the organisation’s Data Protection Officer.
- Ensure programme delivery complies with charity, funding, and regulatory requirements.
Budget, Contracting & Financial Oversight
- Hold responsibility for programme budgets, ensuring effective resource allocation, cost control, and value for money.
- Oversee scholarship programme financial management, and work with Head of Strategy and Operations on onwards grants including deferrals, funding adjustments, and invoicing.
- Work with the Head of Strategy and Operations on university contracting, scholarship agreements, and financial reconciliation with partners.
- Ensure timely and accurate invoicing and reporting processes across programme operations.
University & Sector Partnerships (Programme-Focused)
- Lead programme-level relationships with university partners, including Heads of Departments, Graduate Tutors, CDT leads, and admissions teams.
- Ensure universities meet partnership commitments and that Scholars are appropriately supported institutionally.
- Contribute to partnership negotiations where programme design or operational delivery is concerned.
- Identify opportunities to strengthen university research culture and scholar support mechanisms.
Monitoring, Evaluation & Impact
- Lead development and oversight of Martingale’s Theory of Change and evaluation framework, working with our external independent evaluators.
- Develop robust systems to track scholar progression, outcomes, and programme effectiveness.
- Provide high-quality reporting to the CEO, Board, funders, and partners, evidencing impact and continuous improvement.
New Programme Development & Innovation
- Work with the CEO to design new subject expansions, pilots, or initiatives aligned to Martingale’s mission.
- Assess operational, financial, and reputational implications of programme growth.
- Develop business cases, delivery models, and implementation plans for expansion.
Team Leadership & Culture
- Provide senior leadership to the Programmes team, including line management of programme staff.
- Build a high-performing, mission-driven team with clear accountability and ownership.
- Develop succession planning and team capability as Martingale scales.
- Model Martingale’s values of excellence, professionalism, and thoughtful support.
Organisational Leadership
- Serve as a member of the Senior Management Team, contributing to organisational strategy and governance.
- Represent Martingale externally in academic, sector, and policy contexts where appropriate.
- Support Board and Committee reporting related to programme performance and scholar outcomes.
Key Requirements:
Essential Criteria
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Right to work in the UK
Experience and skills
Essential
- Significant experience leading and delivering high-quality programmes, ideally in higher education, research, scholarships, or a mission-driven organisation.
- Strong stakeholder management experience, with evidence of working effectively with universities, academics, funders, or equivalent partners.
- Proven line management experience, with the ability to develop and lead a high-performing team.
- Experience managing complex operational delivery, including planning, timelines, and coordinating multiple moving parts.
- Strong experience handling sensitive casework and providing professional support to individuals.
- Budget management experience, including planning and overseeing programme delivery costs.
- Excellent written communication skills, including producing clear reports and briefings for senior audiences.
- Commitment to safeguarding, wellbeing and compliance, with willingness to act as safeguarding lead.
Desirable
- Experience working directly with postgraduate research, PhD programmes, or doctoral training environments.
- Experience designing or overseeing selection and assessment processes (e.g. interviews, admissions, recruitment pipelines).
- Experience managing programme evaluation frameworks, including Theory of Change and external evaluators.
- Familiarity with contracting, invoicing, and operational finance processes.
- Knowledge of UK higher education systems and research culture.
- Experience working in a start-up, scale-up, or fast-growing charity.
Personal Characteristics
- Highly organised, proactive, and able to prioritise effectively in a fast-paced environment.
- Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
- Strong judgement, discretion and professionalism, including ability to handle confidential information appropriately.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
About the opportunity
As Accounts Assistant focusing on Treasury and Accounts Receivables, you'll play an important role in delivering a high-performing, efficient financial transactions operation with partnership and improvement at its core. This is both an operational and developmental role, offered with the possibility of pursuing a formal qualification such as a financial accounting apprenticeship or another appropriate finance or administration-related qualification.
You'll be part of our Finance & Assurance directorate, reporting to the Financial Transaction Team Officers and working alongside other assistants and trainees. Focusing specifically on Treasury and AR activities, you'll gain broad experience across cash management, income processing, and receivables. From recording and processing financial transactions to supporting month-end and year-end processes, you'll monitor daily communications and role-model brilliant partnership and customer service, support reconciliations and audits, and work in an agile way across multiple projects and workstreams.
This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial transactions.
About you:
You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have a working interest in quality improvement and an enthusiasm for a career in finance with ideas to help us constantly improve. You have experience with problem-solving, preferably in a financial environment, and you're willing to proactively reach across to colleagues in different teams.
You'll have:
- Willingness to learn and develop on the job (including undertaking specialist training), sharing those learnings with colleagues.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports and performing simple bank reconciliations.
What you’ll focus on:
- Supporting the effective running and performance of the Financial Transactions team, with a specific focus on Treasury and Accounts Receivables activities.
- Undertaking specific projects to demonstrate or drive improvements across Treasury and AR processes.
- Monitoring and responding to daily communications from colleagues and role-modelling brilliant partnership and customer service.
- Recording, processing, and filing financial transactions in line with internal procedures, including completing reconciliations.
- Assisting in month-end and year-end closing processes, including preparing for and supporting audits.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial transactions.
- Role-modelling working in ways that always adhere to internal policies, procedures, and compliance requirements.
- Liaising with suppliers and other third parties where appropriate.
- Supporting officers and managers with reconciliations, reports, and analysis related to cash management and receivables.
Could your enthusiasm for finance and quality improvement help strengthen our Treasury and Accounts Receivables operations? Are you ready to develop your skills while gaining qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.
Important Dates
- The deadline for applications is Sunday 22nd March 2026
- Interviews will take place across 31st March, 1st and 2nd April.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Job title: Head of Finance & Business Services
Reports to: Director of Operations
Salary: In the region of £39,000. Flexible based on experience and qualifications
Location: Hybrid
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.
This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.
Line management responsibilities, including Business Services Officer and Finance and Administration Officer.
Key responsibilities:
Strategic Leadership
- Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
- Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
- Contribute to organisational planning, change management, and culture-building across the charity.
Financial Management
- Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
- Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
- Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
- Oversee payroll, pension administration, procurement, and contract management.
- Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.
Business Services Oversight
- Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
- Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
- Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
- Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
- Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.
Leadership and People Management
- Provide inspirational leadership to finance and business services staff.
- Support a culture of accountability, continuous improvement, compassion, and teamwork.
- Champion organisational values, equity, diversity, and inclusion in all areas of operations
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Person specification:
Essential
- Fully or part qualified in accountancy or qualified by experience (QBE).
- Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
- Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
- Experience of managing governance, risk, compliance, and business administrative functions.
- Excellent communication, interpersonal, and relationship building skills.
- Ability to work collaboratively whilst providing strong challenge and professional insight.
- Demonstrable commitment to the mission and values of 2wish.
- Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.
Desirable
- Experience supporting or working alongside a Board of Trustees.
- Experience leading digital transformation or implementing new systems.
- Understanding bereavement-support environments
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video,.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.





