Community engagement lead jobs

The Head of Foodbank will oversee the planning, execution, and evaluation of the Foodbank’s strategic plan and direction. Reporting to the Trustee board, they will have overall responsibility for the delivery and management of the Foodbank’s operations and staff team.

This role requires strong leadership and management skills, strategic thinking, and the ability to work collaboratively with diverse stakeholders, including paid staff, volunteers, community organisations, and local businesses. The ideal candidate will be a motivated, compassionate, committed Christian, with a passion for tackling poverty and making a real difference in our community.

This role gives you the opportunity to join and lead a great team of staff and volunteers who are committed to our vision to see everyone in the Warwick District free from hunger, but while there is a need, to effectively provide emergency food, essentials and practical support to people left without money to live on.

UK People Support Team Lead

Contract: Permanent, Full-time, 35 hours per week

Salary:£57,415 - £60,436 per annum with excellent benefits

Location: London, UK.

UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).

The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission.  A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment. 

About the role

A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.

Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.

You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.

In this role, you will:

Team Leadership

• Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
• Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
• Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.

Payroll, Pension and Reward

• Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
• Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
• Implementation of a new payroll system for the UK.

Systems and Reporting

• Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
• Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
• Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
• Annual analysis and statutory reporting of the Pay Gap in the UK.

Compliance and Contract Management

• Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
• Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.

Other

• Ownership of salary calculations in the event of employee termination and/or redundancy.
• Monthly payroll and pension sign off.
• Budget management and invoice approval.

Requirements

To be successful, you will need:

Functional skills

• Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
• Proven experience in managing and running in-house payroll for at least 250 staff or more.
• Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
• A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
• Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
• Demonstrate project management capability.
• Proven experience in contract management and managing a wide range of third-party service providers.

Personal qualities

• A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
• Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.

Desirable capabilities

• Degree-level education or equivalent.
• Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
• An interest in and/or knowledge of development issues and the work of INGOs.

Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.

How to apply: Click Apply to upload your CV and a short one-pager Cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.

You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.

KEY RESPONSIBILITIES

Strategic Leadership of Events and Ambassador Programme

• Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
• Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
• Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
• Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.

Agricultural Shows and Sector Representation

• Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
• Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
• Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
• Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.

Event Management and Delivery

• Project manage a range of events including:
• National and regional agriculture shows and conferences
• Volunteer and ambassador engagement events
• Rural community outreach and partnership events
• Ensure all events are delivered to a high standard, on time and within budget.
• Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
• Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.

Team Leadership and Development

• Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
• Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
• Delegate effectively and ensure clarity of roles and responsibilities across the team.

Cross-Team Collaboration

• Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
• Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
• Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.

Monitoring, Reporting and Evaluation

• Monitor event budgets, track expenditure and provide clear financial reports.
• Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
• Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.

PERSON SPECIFICATION

Essential

• A minimum 5 years’ experience working in a successful Events team at a managerial level.
• Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
• Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
• Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
• Excellent organisational and project management skills with a high attention to detail.
• Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
• Comfortable working flexibly, including occasional evenings, weekends and national travel.
• Understanding of health and safety and safeguarding considerations in event delivery
• Full UK driving licence.

Desirable

• Previous experience in rural or farming events
• Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
• Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
• Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 151

The role of the Programme Coordinator is to support the Development Manager in the successful delivery of the CRT Engage programme throughout England. This will involve:

•ensuring the programme is impactful, and responsive to local needs

• supporting staff and volunteers;

• engaging with the community, and stakeholders;

• identifying opportunities;

• coordinating community focused projects designed to improve health, wellbeing, employment and skills in our communities whilst also increasing engagement, and inclusion; and

• contributing to the overall mission of the CRT.

The post-holder will be responsible for overseeing the day-to-day operations of the programme, ensuring activities are delivered on time, within scope, and in line with CRT’s mission and values. A core aspect of the role includes line managing a team of regional staff and volunteers, providing leadership, support, and performance oversight to ensure high-quality delivery.

The Programme Coordinator will also engage with local partners, stakeholders, and communities, monitor programme outcomes, and contribute to reporting, evaluation, and continuous improvement efforts. This is a dynamic role requiring excellent organisational, communication, and people- management skills, with a strong commitment to equity and community development.

We are seeking to appoint an experienced General Manager/CEO to take on a pivotal leadership position, responsible for overseeing the strategic and operational direction of Wrexham Tennis & Padel Centre, ensuring its continued growth, sustainability, and community impact.

The successful candidate will bring substantial senior management experience within a comparable sports, leisure or charity environment, with a proven track record of delivering strategic objectives, managing complex operations, and leading high-performing teams. This is an outstanding opportunity to shape the future of a vibrant and ambitious organisation, committed to providing inclusive access to tennis, padel, and pickleball across all levels of the community.

Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.

You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.

As a Development and Engagement Manager you will:

• Support and execute a long term, sustainable fundraising strategy
• Cultivate relationships with donors and prospects, from annual givers to major gift supporters
• Project manage appeals across multiple channels
• Ensure effective donor stewardship and record keeping
• Lead alumni relations and develop meaningful engagement initiatives
• Manage alumni data, communications, and mentoring programmes
• Grow a thriving alumni network and act as the first point of contact for former pupils
• Deliver an annual calendar of engaging events for alumni and supporters
• Promote events creatively across digital and print platforms
• Track event impact and maximise ROI
• Produce high quality publications, newsletters, and digital content
• Manage online engagement platforms and social media channels

To be successful, you must have experience:

• Proven experience in fundraising
• Excellent communication, research and project management skills
• Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
• A proactive, collaborative, and detail oriented mindset
• A strong understanding of stakeholder engagement and event delivery

Salary: £40,000- £45,000 per annum

Contract type:  permanent Full-time or part-time, or term time. 

Location-  St Albans, Hertfordshire, office based 

Closing date: On rolling basis

Recruitment process: Cv and Supporting Statement to

Benefits:

• Generous pension scheme, with employer contributions up to 10%
• Life assurance (4x annual salary)
• Free lunches, onsite parking, and use of gym/swimming pool
• Ongoing professional development and access to a wellbeing & benefits platform

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

We’re looking for a strategic and creative marketing leader to join our team in a fixed-term, 12-month role, driving impactful, audience-first campaigns that support both policy initiatives and commercial goals. In this role, you’ll work closely with the Head of Marketing and Digital Communications to shape and deliver an annual campaign strategy informed by audience insight, business intelligence, and the wider political and economic landscape. You’ll oversee the delivery of integrated marketing campaigns across multiple channels, ensuring alignment with brand and organisational priorities, while managing budgets and external partnerships to maximise value and impact.

You’ll be a confident communicator and collaborator, able to inspire cross-functional teams and represent marketing plans across the organisation. With a strong grasp of digital tools and martech, you’ll optimise customer journeys and lead on flagship campaigns that drive engagement and conversion. As a skilled people manager, you’ll support and develop your team, fostering a culture of high performance and continuous improvement. If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Friday 24 October at 9.30am. 

Interviews will be held on Tuesday 4 November. Role available to start shortly thereafter.

We're seeking a Freelance Women Off to Work (WOW) Employment & Training Officer to play a key role in engaging and recruiting local women onto this popular employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.

The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.

We would love to see an application from you if you have:

• Experience of community engagement and outreach
• Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

Please note, as a freelancer, the successful candidate will be expected to provide a certificate of public liability insurance.

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.

A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.

You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts. 

Working closely with the Leadership Team, with responsibility for two Development Officers, you will: 

Fundraising Management and Development

• Review the fundraising strategy to achieve the agreed annual fundraising targets;
•  Act as a lead ambassador for fundraising across the organisation;
•  Engage key funding partners and donors to build long-term relationships;
• Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
• Lead high-value fundraising bids nurturing relationships to ensure the best outcomes. 

Individual Giving

• Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
• Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
• Collaborate with the Director and Board to build a major donor pipeline;
• Grow the donor base and average gift size through communications, events, and stewardship;
• Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
• Maximise Gift Aid income and promote tax-effective giving.

Trusts & Foundations

• Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
•  Research/identify a wide range of income sources to increase the number of funders and grant size;
• Oversee the database, maintaining accurate records to plan and prioritise funding applications;
• Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
• Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
• Nurture relationships with Trusts & Foundations contacts. 

Corporate Sponsorship

• Review the sponsorship offering and create a pitch pack for prospective partners;
• Proactively seek company partnerships and increase sponsor numbers and fees;
• Collaborate across departments to identify projects with sponsorship potential.

Person Specification

• Experience in the charity sector, ideally in an arts or cultural environment;
• Team player;
• Outstanding communicator and persuasive storyteller;
• Enthousiastic about new fundraising opportunities and sector trends.

Essential:

• Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
• Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
• Thorough understanding of the arts fundraising landscape;
• Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
• Experience in developing relationships with partners, major donors and individual supporters;
• Proficiency in accurate fundraising income forecasting ROI assessment.

Please see the attached Recruitment Pack for further information. 

Job Title: Links Project Coordinator

Location: Mid & South Essex

Reports to: Links Project Lead

Salary: £27,397.50  

Job Type: Full-Time, Permanent

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a confident coordinator to support our expanding Links Project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Links Project: This initiative focuses on enabling adults with learning disabilities to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As the Project Coordinator, you will support the key administrative tasks that keep this project running smoothly.

The Project Coordinator will support referrals with specific aims and objectives within the project scope – for example traveling to meet a friend, accessing sports, increasing confidence and ensuring isolation is reduced.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Project Lead ensuring all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as completing ongoing assessments and gathering feedback.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

Project Skills:

• Support with the daily operations of the project scope.
•  Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Awareness of resources and volunteer efficiency to ensure we get the best possible outcomes for the individuals we support.

Teamwork:

• Work in partnership with Hamelin’s Volunteer Manager.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities’ representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
• Work closely with other teams and services within the Charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required to the project lead.
• Lead marketing and promotion of the service, boosting awareness, interest and attracting new project participants.

 Other Requirements:

• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• Complete all required training, whether through e-learning or in-person courses.
• Adhere to our published policies, procedures, and standards.

 About you

 It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• You can work flexibly across locations in Essex to fulfil the requirements of the role.
• We are a values-driven Charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives, and We are community.

It’s desirable that:

• You have experience working in a Charity or Non-profit Organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews will take place the W/C 17th of November*

Are you ready to turn the power of play into life-changing impact? 
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships. 

If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.

Essential Criteria

• Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
• Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
• Passion for gaming and knowledge of trends, platforms, and community engagement practices.
• Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
• Experience with social media platforms, content creation tools, and gaming comms software.
• Experience in leading and inspiring creative teams while managing projects and resources.
• Strong understanding of digital marketing strategies, social media platforms, and analytics.
• Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
• Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
• Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
• In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
• Understanding of influencer dynamics, audience engagement strategies, and campaign management.
• Familiarity with content creation processes, including video production, streaming, and social media management.
• Background in project management and/or team leadership.
• Understanding brand development and how to align marketing efforts with business objectives.
• A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
• Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
• Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.

Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy, 
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and 
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing 
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.

Key Responsibilities for the role are:
Strategic Leadership

• Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
• Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish   UK, including (but not limited to) development of strategic partnerships,   product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
• Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
• Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
• Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
• Lead stakeholder management of high-value and   high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry

 Team Management:

• Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
• Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.

 Gaming Group Wish

• Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
• Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
• Leverage storytelling to engage with gaming influencers within the gaming community

 Partnership Development:

• Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
• Identify, negotiate, and maintain relationships with gaming influencers and content creators.
• Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.

Campaign Execution:

• Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
• Ensure that campaigns align with the company's objectives and target audience.

Performance Analysis:

• Monitor campaign performance metrics and provide insightful reports to stakeholders.
• Adjust strategies based on performance data to improve engagement and ROI.
• Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
• Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies

 Income generation:

• Identify and prioritise opportunities for the   growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.

Budget Management:

• Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
• Ensure cost-efficiency and return on investment for game projects.

Wishgranting:

• Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.

About the Role

We are seeking a dynamic and experienced Strategic Communications and Policy Influencing Lead to spearhead the implementation of the Safeguarding Resource and Support Hub (RSH) communications and policy influencing strategy globally. The position will shape and oversee the programme’s global communications and policy influencing strategies, ensuring coherence across national and global levels.

This role is central to translating strategy into action at national and global levels: working closely with country teams, donors, civil society, and survivor-led organisations to strengthen prevention, accountability, and justice frameworks. The role will align communications outputs to influencing and other strategic goals and making sure national and global work connects. The programme will support teams across Bangladesh, Jordan, Pakistan and Syria, as well as other countries still to be decided. 

About the Programme

The Safeguarding Resource and Support Hub (RSH) is a programme that aims to support organisations in the aid sector to strengthen their safeguarding policy and practice against Sexual Exploitation, Abuse and Sexual Harassment (SEAH). RSH supports organisations working in both the humanitarian and development sectors and is driven by the needs of smaller national or local organisations in developing countries.The programme is funded by the Foreign, Commonwealth & Development Office (FCDO) until 2030.

How to Apply

If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 26th October 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D