Data monitoring and evaluation manager jobs
Legacy and In Memory Marketing Manager
£37,581 pa
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
About the role
We’re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK’s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission.
You’ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you’ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation.
This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention
· Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation
· Strong project management skills, with the ability to manage multiple deadlines and priorities
· Excellent written and verbal communication skills, with a supporter-focused approach
· Experience working with campaign data, reporting and insights to improve performance
· Budget management experience, including monitoring spend and processing invoices
· Ability to build strong relationships with internal stakeholders and external agencies
· Understanding of fundraising regulation, charity law and data protection requirements
Desirable
· Experience working in legacy fundraising or long-term supporter engagement within the charity sector
· Knowledge of legacy and in memory supporter journeys and stewardship approaches
· Experience using CRM or campaign management systems
· Confidence representing an organisation externally or contributing to sector networks
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.
We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London.
Benefits to working at the Childhood Trust include:
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Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
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Enhanced Maternity/Paternity Leave
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Flexible working environment
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Hybrid working, with the expectation of ideally one day a week, in our office in Victoria
To read more about the responsibilities in the role, please read the attached Job description.
Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.
The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.
Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
- Salary: £38,500 for FTE (note this is a four-day role)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre,(hybrid TBC) North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Deadline: 15th March
- Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Ad close date: Sunday 15 March
Interviews: 24 March
Note: Previous applicants need not apply
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Project Planning and Delivery
Management of project plan for the delivery of agreed Black Rootz outcomes
based on the agreed business or funder objectives.
Support planning, resourcing and execution of learning experiences, community
engagements or other initiatives delivered through the programme.
Project Governance
Management of key risk and issues with escalation as appropriate
Manage programme team meetings and progress reports as required
Attendance at CWB Steering or other Ubele Forums as required
Maintain project folder, standards and templates
Project Finance Management
Budget tracking and monitoring (incl. reconciliation)
Provide approvals for budget postings / invoices
Manage programme purchases and revenue recognition as required
Liaison with central Finance as required
Resource Management
Management of core project resources to support the operations of the project
Manage onboarding and engagement of associate workforce
Data & Reporting
Managing processes for evaluation data collection
Manage configuration and update of data tables e.g. Airtable updates for sign
ups, addition of new events,
Manage or provide inputs for Project and Funder Reporting
Administration and Support
Provide additional administrative support for Community & Learning and Growing
teams as required
Engagement with internal marketing / communication teams to provide
promotional contents for newsletters and social media
Monitoring of Black Rootz Mailbox
Other
To attend and participate in internal and external meetings as required.
To attend relevant training to fulfil the requirements of the job.
To undertake other duties which may from time to time be required and which
are appropriate to the responsibilities of the post.
Person Specification
Experience
Having previously created/managed project plans and tracked and reported on
their progress
Demonstrable experience in the end to end project cycle
Having previously taken responsibility for governance and risk activities
Responsibility for a budget and a familiarity with budget processes, tracking,
approvals and invoicing, procurement and anti fraud activities
Onboarding new team members (staff or associates) and maintaining
engagement with them
Experienced in the gathering and reporting of monitoring and evaluation data
including using data tables for event management
Managing inputs for reporting
Previously having experience drafting content for newsletters, social media or
other external content.
Knowledge
Project cycles and project management tools
Governance requirements for funded projects
Finance management processes and anti fraud and bribery processes and
reporting
Data collection processes and GRPR requirements and reporting norms
Skills
Working within diverse groups, appreciating different experiences people bring to
the table
Ability to work quickly, with autonomy at times, and with a high attention to
detail.
Juggling a varied and fast paced workload
A delivery focused individual who supports others to do the same
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Survivors in Transition has supported survivors of sexual violence and abuse for over a decade. We provide specialist recovery services across the East of England, working alongside statutory and voluntary partners to ensure survivors receive safe, compassionate and effective support.
We are looking for a Sexual Violence Caseworker / Practitioner to join our Navigation and Engagement Service.
This role sits at the front door of our service, supporting adult survivors of sexual violence and historic child sexual abuse as they take their first steps towards recovery.
You will carry out trauma-informed assessments, provide short-term advocacy and case coordination, and support survivors to access counselling and therapeutic services safely.
Salary: £28,000 – £30,000 depending on experience
Pension: Workplace pension scheme
Annual leave: 25 days annual leave plus bank holidays
Location: Office based Ipswich, Suffolk, with hybrid working
Wellbeing support: Access to clinical supervision and reflective practice
Learning and development: Training and professional development opportunities
About the role
In this role you will:
- Provide a compassionate first response to individuals accessing our service
- Carry out screening, risk assessment and triage
- Support survivors to access appropriate services including counselling and therapy
- Provide short-term advocacy and case coordination while survivors await specialist support
- Liaise with partners, including mental health services, police and social care
- Maintain accurate records and contribute to service monitoring and improvement
- Participate in clinical supervision and reflective practice
This role plays a key part in ensuring survivors receive joined up, survivor-centred care.
Who we’re looking for
We are looking for someone who is compassionate, organised and confident supporting people affected by trauma or abuse.
You may have experience in roles such as:
- Sexual violence practitioner
- ISVA / IDVA
- Domestic abuse support worker
- Caseworker or support worker
- Safeguarding practitioner
- Mental health support worker
- Criminal justice or social care practitioner
We particularly welcome applicants with transferable experience from health, social care, safeguarding, domestic abuse services or criminal justice roles.
Experience within sexual violence services or the Violence Against Women and Girls (VAWG) sector is desirable but not essential.
Support and development
Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.
You will receive:
- Regular clinical supervision
- Supportive line management
- Opportunities for training and professional development
- Hybrid working arrangements
- A collaborative and supportive team environment
Why join Survivors in Transition?
- Be part of a specialist service supporting survivors of sexual violence
- Work within a trauma-informed organisation that values staff wellbeing
- Help survivors access life-changing recovery services
- Contribute to a growing service making a real difference across the region
Safeguarding
This role is subject to an enhanced DBS check.
Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.
The client requests no contact from agencies or media sales.
This is a proactive, hands-on role where you’ll develop compelling fundraising content, support high-impact campaigns, and play a key role in growing our Regular Giving programme. You’ll combine creativity with insight — crafting powerful donor communications while using data to improve performance and retention.
As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.
If you are looking for a new and rewarding challenge, come and work for Thrive.
Our Fundraising Officer is to be based at Thrive Reading (National Office) with 3 days working from the office and 2 days working from home .
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification, how you meet Thrive values and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.
Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:
- A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
- All tuition fees and research expenses, including a tax-free stipend for living costs.
- Tailored support to apply for Martingale courses at our partner universities.
- Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
- Membership of a pioneering community of talented researchers.
In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.
We are seeking an experienced, strategic and collaborative Head of Programmes to join our Senior Leadership Team and play a pivotal role in shaping our fast-growing Martingale Scholarship Programme.
As Head of Programmes, you will join our senior management team, overseeing the growing programmes team. Working closely with the CEO, you will oversee all aspects of Martingale’s Scholarship Programme from application to alumni, ensuring that the programme maintains a strong reputation for being both supportive and prestigious.
You will set the strategic direction of Martingale’s Scholarship Programme, working closely with the CEO on a day-to-day basis to ensure that as we expand across STEM the programme remains of a high quality and meeting Martingale’s mission. You will ensure that Martingale’s programmes are impactful, data informed and meet the needs of the scholars we are supporting. You will also be responsible for managing relationships with various external stakeholders including universities, funders and evaluation partners.
We are looking for a strong strategic leader with extensive programme experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Head of Programmes will be employed by Purposeful Ventures.
About Purposeful Ventures
Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.
Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.
Key Responsibilities:
Strategic Leadership of the Scholarship Programme
- Provide strategic oversight of the end-to-end Martingale Scholarship lifecycle, from selection and admissions through to scholar progression and alumni outcomes.
- Develop and deliver a multi-year operational strategy for Martingale’s Development Programme (MDP), ensuring scalability, academic excellence, and alignment with organisational growth plans.
- Continuously refine the scholar journey to ensure it is sector-leading, prestigious, and tailored to the needs of students from low-socioeconomic backgrounds.
- Build deep expertise in postgraduate education, research culture, and enabling access to inform programme evolution and innovation.
Admissions & Selection Strategy
- Lead the design, governance, and continuous improvement of a rigorous, fair, and high-quality admissions and assessment process across subject areas.
- Oversee shortlisting, interview frameworks, assessment centres, and final scholarship recommendations to the Selection Committee.
- Ensure alignment between Martingale’s selection processes and university partner requirements.
- Maintain oversight of scholar allocation, including place management, deferrals, intermissions, withdrawals, and reallocations.
Scholar Experience & Case Management
- Ensure effective advocacy for Scholars including maximising progression and retention across cohorts.
- Oversee complex scholar casework, including deferrals, intermissions, safeguarding concerns, funding queries, disciplinary action and university liaison.
- Ensure consistent, professional, and high-touch support across the scholar lifecycle.
- Strengthen cohort cohesion and long-term alumni engagement.
Safeguarding & Compliance
- Act as Designated Safeguarding Lead (DSL) for Martingale, ensuring safeguarding policy implementation and record keeping in line with best practice in relation to vulnerable adults.
- Oversee data protection compliance relating to scholar and applicant data, in partnership with the organisation’s Data Protection Officer.
- Ensure programme delivery complies with charity, funding, and regulatory requirements.
Budget, Contracting & Financial Oversight
- Hold responsibility for programme budgets, ensuring effective resource allocation, cost control, and value for money.
- Oversee scholarship programme financial management, and work with Head of Strategy and Operations on onwards grants including deferrals, funding adjustments, and invoicing.
- Work with the Head of Strategy and Operations on university contracting, scholarship agreements, and financial reconciliation with partners.
- Ensure timely and accurate invoicing and reporting processes across programme operations.
University & Sector Partnerships (Programme-Focused)
- Lead programme-level relationships with university partners, including Heads of Departments, Graduate Tutors, CDT leads, and admissions teams.
- Ensure universities meet partnership commitments and that Scholars are appropriately supported institutionally.
- Contribute to partnership negotiations where programme design or operational delivery is concerned.
- Identify opportunities to strengthen university research culture and scholar support mechanisms.
Monitoring, Evaluation & Impact
- Lead development and oversight of Martingale’s Theory of Change and evaluation framework, working with our external independent evaluators.
- Develop robust systems to track scholar progression, outcomes, and programme effectiveness.
- Provide high-quality reporting to the CEO, Board, funders, and partners, evidencing impact and continuous improvement.
New Programme Development & Innovation
- Work with the CEO to design new subject expansions, pilots, or initiatives aligned to Martingale’s mission.
- Assess operational, financial, and reputational implications of programme growth.
- Develop business cases, delivery models, and implementation plans for expansion.
Team Leadership & Culture
- Provide senior leadership to the Programmes team, including line management of programme staff.
- Build a high-performing, mission-driven team with clear accountability and ownership.
- Develop succession planning and team capability as Martingale scales.
- Model Martingale’s values of excellence, professionalism, and thoughtful support.
Organisational Leadership
- Serve as a member of the Senior Management Team, contributing to organisational strategy and governance.
- Represent Martingale externally in academic, sector, and policy contexts where appropriate.
- Support Board and Committee reporting related to programme performance and scholar outcomes.
Key Requirements:
Essential Criteria
-
Right to work in the UK
Experience and skills
Essential
- Significant experience leading and delivering high-quality programmes, ideally in higher education, research, scholarships, or a mission-driven organisation.
- Strong stakeholder management experience, with evidence of working effectively with universities, academics, funders, or equivalent partners.
- Proven line management experience, with the ability to develop and lead a high-performing team.
- Experience managing complex operational delivery, including planning, timelines, and coordinating multiple moving parts.
- Strong experience handling sensitive casework and providing professional support to individuals.
- Budget management experience, including planning and overseeing programme delivery costs.
- Excellent written communication skills, including producing clear reports and briefings for senior audiences.
- Commitment to safeguarding, wellbeing and compliance, with willingness to act as safeguarding lead.
Desirable
- Experience working directly with postgraduate research, PhD programmes, or doctoral training environments.
- Experience designing or overseeing selection and assessment processes (e.g. interviews, admissions, recruitment pipelines).
- Experience managing programme evaluation frameworks, including Theory of Change and external evaluators.
- Familiarity with contracting, invoicing, and operational finance processes.
- Knowledge of UK higher education systems and research culture.
- Experience working in a start-up, scale-up, or fast-growing charity.
Personal Characteristics
- Highly organised, proactive, and able to prioritise effectively in a fast-paced environment.
- Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
- Strong judgement, discretion and professionalism, including ability to handle confidential information appropriately.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.
We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.
You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.
Key Responsibilities
- Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
- Manage the school reception desk and telephone/email correspondence.
- Maintain accurate records, databases, and confidential files.
- Support the organisation of meetings, school events, and communications.
- Liaise professionally with staff, students, parents, and external agencies.
- Uphold strict confidentiality and contribute to safeguarding practices at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CABI is a global not-for-profit organization dedicated to transforming lives by harnessing scientific expertise and delivering actionable knowledge to tackle challenges in agriculture and the environment. With roots stretching back to 1910, CABI is an intergovernmental organization guided by 48 member countries, shaping our work across International Development and Publishing.
Our team of over 500 passionate professionals operates across 16 countries, with vibrant offices in Brazil, China, Ghana, India, Kenya, Malaysia, Pakistan, Switzerland, Trinidad & Tobago, the UK, the USA, and Zambia.
THE ROLE:
We are seeking a highly adaptable and experienced project development or fundraising professional to join our Project Development Group in Oxfordshire. In this pivotal role, you will drive the growth of CABI’s international development and publishing initiatives by identifying funding opportunities, supporting compelling bid development, and engaging with donors worldwide. While the role involves global engagement, you will also have the chance to specialize in cultivating UK funding streams, making a tangible impact on our ambitious projects around the world.
WHAT YOU'LL DO:
CABI, in conjunction with our international donors and partners, implements and manages a wide range of initiatives around the world, ranging from research projects to rural development activities. The successful candidate will become part of the Project Development Group, supporting project development (finding funding sources, project design, proposal development) in all regions, helping CABI staff to articulate project ideas, develop logical frameworks and budgets, and ensuring that monitoring and evaluation, as well as important aspects such as gender perspectives, climate change and youth are addressed in CABI project proposals, during the project design/scoping phase.
The client requests no contact from agencies or media sales.
PURPOSE OF THE JOB
We’re searching for a dynamic and innovative project leader who is skilled in supporting marginalised young people and who is able to forge a new approach to meeting their needs.
Westminster City Council, Young Westminster Foundation and John Lyon’s Charity are working with DreamArts to help join up services for young people with caring responsibilities. The Carers Express Project Lead will be responsible for leading Carers Express, DreamArts flagship project for young people with caring responsibilities living or studying in Westminster.
You will be responsible for producing and delivering creative and therapeutic activities for the Juniors (7-11) and Seniors (12-18) Carers Express cohort. The project should be thought of with a strategic and long-term vision that supports young people to use creativity to explore and extend meaning to the challenges they face, build a sense of belonging with peers sharing their experience and be supported with their emotional wellbeing. This will include projects in school holidays, residentials (e.g. attending the UK Young Carers Festival) and phases of evening/weekend workshops. You will act as lead facilitator and will be supported by a freelance Wellbeing Practitioner.
You will also manage a caseload of Young Carers aged 11-16, providing 1:1 support to newly identified carers and/or young carers experiencing key life transitions, e.g., primary school to secondary school. Where possible, you will assess and respond to individual needs, build positive mentoring relationships, and signpost or refer young people to appropriate support services within DreamArts or external partner organisations. Outside of your case load, you will build relationships with all Carers Express participants and their families to sustain their engagement through regular check-ins.
The role includes training and development in therapeutic approaches applied within DreamArts, including the PACE attachment model, and you will receive regular reflection spaces with our Therapeutic Consultant to process your work and ‘therapeutic lens’ sessions exploring approaches for supporting the wellbeing needs of young people in your planning, delivery and evaluation.
MAIN ACTIVITIES/RESPONSIBILITIES
- Producing, delivering and managing the ongoing Carers Express project to meet the needs and interests of Young Carer participants with a strategic and long-term vision.
- Coordinate with facilitators and partner organisations to deliver engaging and relevant sessions. This includes conducting team planning and debriefs and working with the Young Carers Programme Manager to ensure the team has the necessary skills and training to deliver the project.
- Ensure that Carers Express maintains a high standard of quality and is managed and delivered within the context of DreamArts Theory of Change, including implementing monitoring and evaluation systems
- Ensure the project and its delivery are underpinned by autonomous participation and equality of opportunity. This includes engaging young people at every level of the programme, identifying and responding to their needs and interests, and positively challenging and expanding their knowledge and experience.
- Apply a relational approach underpinned by the PACE model (Playfulness, Acceptance, Curiosity, Empathy. Training in PACE will be provided.
- Deliver outreach activities to increase awareness and referrals to Carers Express.
- Liaise with referral partners, including Westminster Early Help Service, schools, professionals and partners to identify Young Carers and inform them of participants’ development.
- Lead and line-manage a Wellbeing Practitioner who will support the pastoral needs of the group.
- Manage resources, including ensuring venues are booked and collating all expenditure receipts.
- Implement safeguarding and welfare and ensuring the project adheres to DreamArts Safeguarding Policy.
- Take responsibility for Health and Safety within the project, including risk assessments, incident reporting and accident reporting.
- Provide support for young people who may be facing particular challenges. This includes managing a caseload of young carers aged 11-16, providing tailored 1:1 support through home visits or online sessions with the aim of integrating them into the wider Carers Express project and Young Carers Pathway offer.
- Aid the Young Carers Programme Manager to produce qualitative and quantitative data on the Carers Express Project for the end-of-year Young Carers Impact Report.
- Keep abreast of developments in the young carers sector, identifying strategies, partnerships and key individuals. This includes initiating and responding to collaborative projects with other agencies.
- Supporting the development of other aspects of the Young Carers Programme. This may include contributing to the delivery of Young Carers Awareness Training, providing relevant content for newsletters and other social media content, and cultivating/maintaining relationships with partner schools using our Young Carers Schools Package.
PERSON SPECIFICATION
ESSENTIAL
- Proven track record of supporting the development of marginalised young people.
- Proven track record of building relationships with young people and families.
- Experience of organising and producing youth programmes for children, young people and/or communities.
- A proven track record of delivering creative activities and a developed practice in facilitating for young people.
- Strong interpersonal and communication skills
- Experience of cultivating relationships with community groups, senior internal and external colleagues and voluntary sector organisations.
- Working knowledge of current issues facing Young Carers, and within the arts/cultural sector.
- High level of initiative and leadership qualities.
- Available to work during unsociable hours, including monthly Sunday sessions and a monthly evening session for our Juniors cohort.
- Ability to listen, show empathy and support young people through different challenges.
- Good IT skills and confidence with Outlook, Teams, and other Microsoft Office Apps.
DESIRABLE
- Experience of working with Young Carers.
- Experience of working within London.
- An understanding of or qualification in therapeutic practice.
- Basic understanding of Canva.
- Experience of collecting and presenting qualitative and quantitative data for project reports and outcomes.
The client requests no contact from agencies or media sales.
The role
The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events.
They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends.
The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation.
Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan.
To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes:
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project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.
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project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan;
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ensuring that project delivery is on time and on budget, and that risk mitigations are in place;
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working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate;
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ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.
Key accountabilities
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Demonstrable experience of working on projects and/or events.
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Experience working in a fast-paced environment, managing a potentially unpredictable workload.
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Knowledge and experience of using IT systems.
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Experience and knowledge of social media and its applications.
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Experience of community outreach and engagement.
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Ability to carry out events in evenings / weekends as required.
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To conduct other tasks and duties as considered reasonable by the CEO.
This role involves a Level 3 Apprenticeship with Colchester Institute.
We use your voice to improve health and care in Essex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Impact Officer (International Human Rights/Modern Slavery Charity)
Location: Remote in the UK (with regular travel to Manchester) | Salary: up to £80,000 per annum | Contract: Full-time
The Opportunity
Civitas Recruitment are delighted to be working with a leading international, anti-trafficking charity who are seeking a Chief Impact Officer to spearhead global Programmes, Policy, Training and Survivor Inclusion. This executive role will shape and scale programme strategy, champion innovation, and ensure delivery remains survivor-centred, rights-based and grounded in evidence. Working closely with the CEO and senior colleagues, you will strengthen impact, influence systemic change, build a learning culture through MEAL-driven insight, and support sustainable programmatic funding across an international portfolio.
Key Responsibilities
Lead global programme strategy and innovation, aligning delivery to the organisation’s long-term framework and theory of change.
Oversee development and quality of programmes across the Global North and Global South, including partnership and new product development.
Strengthen MEAL capacity, data consistency and digitisation, using insights to drive quality, learning and continuous improvement.
Provide executive oversight of operational procedures, safeguarding, due diligence, governance and programmatic risk management.
Lead the global Policy and Research agenda; build relationships and represent the organisation in relevant forums and platforms.
Oversee global learning and training functions, developing prevention/awareness and internal/external training products.
Accountability for programme budgets and funding needs; support grants, reporting and donor engagement alongside fundraising colleagues.
Embed survivor-empowering approaches across programmes, policy, learning and external engagement.
The Candidate
Significant senior leadership experience within an international organisation, with a strong track record of scaling impact.
Strong experience of international programme leadership, including remote/multi-cultural teams and complex operating environments.
Expertise in MEAL and using data, research and learning agendas to improve programme quality and strategic decision-making.
Proven ability to influence policy and advocacy, including oversight/commissioning of research and engagement with senior stakeholders.
Strong financial and operational acumen, including budget oversight and managing grants from a programmatic perspective (compliance and reporting).
Confident communicator at Board and external senior stakeholder level; strong written and verbal skills, including public speaking.
Experience leading through risk and crisis management, with a diplomatic and collaborative approach.
Highly desirable: sector experience in modern slavery/human trafficking or closely aligned human rights fields.
How to Apply
Please apply immediately or further infomation and informal dicussion, please contact Syed at Civitas Recruitment. Rolling applications.
Do you have a strong background in property management, including good landlord & tenant experience and an excellent understanding and knowledge of property law? Then join Shelter as an Estates Surveyor and you could soon be playing a vital role at the heart of our Property and Facilities team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Property and Facilities team is responsible for ensuring Shelter’s estate is fit for purpose and fully compliant for its staff, volunteers and clients. We provide a full range of professional services, including acquisitions, disposals, rent and lease negotiations, rating, estates management, building surveying, strategic planning, budgeting, compliance, health & safety and facilities management. We also support all office and shop relocations, refurbishments and planned maintenance projects, while our portfolio comprises one freehold head office property in London, 24 leasehold offices and around 90 leasehold shops across England and Scotland.
About the role
You will be responsible for all property related matters across Scotland and England for our diverse portfolio. That will involve making regular site visits, with occasional overnight stays. As well as ensuring all lease events are managed and actioned and properties are safe, maintained and fully compliant, we’ll also rely on you to assist with the development and implementation of robust policies, processes and systems to help manage the estate in an efficient and cost-effective manner. In short, it’s an incredibly varied role that will see you make a real difference in how Shelter’s commercial estate is managed.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Role Specifics
You’ll need a degree level qualification in a surveying/property related discipline and full RICS membership. You’ll also need a good understanding of the planning process and building regulations approval system. The confidence to lead and manage multiple projects effectively and ensure they’re delivered on time and on budget, from inception to completion, is important too. Self-motivated, capable of working both unsupervised and as part of a team, and with a positive ‘can do’ attitude, providing solutions, giving sound property advice and negotiating effectively with a variety of key stakeholders comes naturally to you. What’s more, you have good computer literacy skills and are comfortable working with spreadsheets and data.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
