Data services volunteer volunteer jobs in Welling, greater london
Context and Background
The NSPCC's mission is to end cruelty to children in the UK. In order to carry out its
charitable work and achieve its strategic objectives, the NSPCC must communicate
efficiently and effectively with the maximum possible impact, relevance and emotional
resonance to engage all key audiences including supporters, professionals, service users,
volunteers and the public across a variety of offline and online channels (paid, owned and
earned).
The prime purpose of the NSPCC’s Strategic Marketing te am is to deliver timely and
effective best practice marketing and compelling strategic marketing priority campaigns
and propositions, working in partnership with Brand an d Marketing colleagues , and team s
across the organisation.
Strong leadership, project management and influencing skills are essential due to the need
to engage a diverse range of key stakeholders, to work collaboratively across the
organisation and to manage external agencies. Resilience and determination are key to
ensure campaigns are delivered on time and to budget. Analytical and problem-solving
skills are also critical to measure and assess results, define insights and refine activities to
continually improve performance.
Job purpose
1. Own the development and implementation of our integrated marketing strategy.
2. To contribute to the development and execution of the organisation’s overall brand
strategy and audience specific strategies .
3. To maximise the impact of our audience facing divisions’ most visible marketing efforts
and ensure an integrated and coordinated approach to high level marketing.
4. Offer strategic council to all NSPCC senior managers on marketing.
5. To take ownership of high level marketing strategies and media/implementation
schedules for the relevant major business area/audience segment.
6. To share market specific knowledge, customer insight and new communications
techniques with the Communications and Marketing management team and other SMTs.
7. To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating the best industry -wide standards and establishing best
practice.
Key relationships - Internal
• Reports to Head of Brand and Marketing
• Works closely with Director of Communications and Ma rketing
• Line manager to 3 x communication managers ( professionals , children and
volunteers)
• Senior management in Brand and Marketing
• Senior m anagement in Public Engagement
• Works closely with all senior managers, including Executive Board to ensure clarity
of key messages, integration and adherence to the NSPCC’s brand guidelines
Key relationships - External
• Creative, media and research agencies.
• Peers within the UK charity sector.
• Industry opinion formers, media and other stakeholders.
• Professionals/trade bodies/organisations in charitable sector.
Main duties and responsibilities
1. Building and maintaining the NSPCC brand and sub -brand(s):
a. Contributing and developing to the overarching and audience specific NSPCC
brand strategies by working with internal stakeholders and external suppliers
b. Setting and ownership of brand KPIs
c. Guardianship, internal brand engagement and activation, and stakeholder
management through all levels.2. Overseeing paid for advertising campaigns: managing creative teams/agencies and
media agencies to develop effective creative strategies and advertising assets,
underpinned by strong audience insight.
3. Working with Brand and M arketing Planning to develop an overarching annual
marketing plan to achieve our objectives.
4. Agency relationship management including our creative, media and research partners.
Holder of the main agency roster and responsible for developing and implementing an
interagency process.
5. Be financially numerate and be able to evaluate campaigns – ensure deep
understanding of budgets, marketing spend and financial report
6. Strategic planning support as required to develop marketing strategies to maximise
awareness and/or income.
7. Consultancy support for internal teams in best marketing practice and process
including briefing, campaign management and evaluation.
8. Development and management of the brand tracking research for both NSPCC and
ChildLine brands. This includes questionnaire design and insight dissemination and
influence.
9. To maintain the highest standards of knowledge on best practise and developments
within the marketing industry and the charity sector generally with attention to innovation,
legislation and codes of practice.
Responsibilities for all Staff within Communications
There is a set of responsibilities for all staff within each directorate.
• A commitment to safeguard and promote the welfare of babies, children , young
people and adults at risk .
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to NSPCC’s
communications activities.
• To maintain an awareness of own and others’ Health and Safety and comply with
the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end
cruelty to children, including securing updates on project and service developments
and general NSPCC news.
• A commitment to safeguard and promote the welfare of children and young people.
Person specification
1. Evidence of a substantial track record of success in working in strategic
marketin g, dealing with a wide range of marketing disciplines including through
the line campaigns, digital and social influence.
2. Highly developed interpersonal skills and the ability to communicate and deal
with people at the highest level in a range of disciplines, and to successfully
achieve objectives through these contacts, involving problem solving, decision
making, negotiation, motivation, influencing, tact, diplomacy, persuasion and
consultancy skills.
3. Excellent copywriting and presentation skills with the proven ability to
communicate confidently and clearly to senior management level and external
audiences.
4. Substantial experience of marketing/media budget management and financial
planning.
5. Understanding of the media and regulatory environment and ability to deliver
marketing strategies and campaigns at a high level of execution.
6. Excellent ability to plan, monitor, and implement major projects to agreed
deadlines often with conflicting priorities.
7. Corporate and strategic thinker with excellent proven ability to contribute to the
delivery of a communication strategy, ensuring cooperative working and
maintaining vision.
8. Clear understanding of the strategic role of communications to impact on
positive business results.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with our
children and adults.
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and the organisation .
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Registered Charity 
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Thank you!
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Thank you!
Ashden’s mission is to showcase outstanding climate solutions and accelerate systemic change that unleashes their transformative potential. Our vision is of a world where everyone enjoys access to clean energy. Where people and nature thrive.
For over 25 years, Ashden has worked with enterprises and organisations in the UK and the Global South to find, champion and scale solutions to the climate crisis. We excel in storytelling that connects these solutions with the policymakers, funders and investors poised to help them scale and maximise their impact. Our support is expanding access to affordable clean energy to farms, villages and refugee camps in the Global South. In the UK, we are helping create warmer homes, greener schools and accelerating climate action across our towns and cities.
Ashden is a highly regarded and well-connected organisation with a strong brand and a track record of building meaningful relationships with high value and high-profile individuals. We are excited to build on the good work already achieved to further scale fundraising in this area.
You will be joining Ashden at a pivotal moment. In 2024, we launched our Changemakers campaign to secure mission-aligned funding from donors making four and five-figure gifts and beyond - a programme you will personally lead and continue to shape and develop - an exciting opportunity to nuture an emerging initiative by stewarding and uplifting current donors whilst attracting new supporters. Working in close partnership with the Director of Business Development, you will also proactively support the prospecting, cultivation and stewardship of both new and existing donors to secure transformational seven-figure gifts. As our Major Donor Lead you will have the opportunity to define, refine and strengthen our major donor proposition more broadly, securing both unrestricted and restricted income to support our long-term impact.
We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.
This is a stimulating and rewarding opportunity for someone looking to develop their career within a highly collaborative, passionate and visionary organisation. It is also an outstanding opportunity for those keen to deepen their experience and insight in philanthropy at the highest levels, including meaningful exposure to pioneering venture philanthropy and innovative impact-led funding models.
Location: Hybrid, ideally 2 days in London Victoria office
Hours: Full Time with flexible working agreed. Part time hours or compressed hours will also be considered.
To read more about the role and organisation, please download the full appointment brief below.
Closing Date: 11 June 2026
People Beyond Profit Conversations: 15-19 June 2026
Ashden Interviews: 25 June 2026 (online) and 2 July 2026 (in person).
