Digital jobs

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.

As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.

This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.

Alex Grant

Assistant Director

Job purpose

The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.

Key responsibilities:

• Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
• Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
• Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
• Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
• Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
• Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
• Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
• Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
• Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
• Undertake other duties as required to support the mission and work of Villiers Park.

Knowledge, experience and abilities (essential)

• Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
• Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
• A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
• Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
• Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.

Skills and competencies (essential)

• Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
• Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
• Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
• An effective manager of evaluation activity across teams, hubs and programme cycles.
• Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
• Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
• Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
• Strong IT and digital skills including Microsoft suite and data management systems.
• A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.

Desirable

• Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
• Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
• Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
• Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
• Understanding of value-for-money or ROI-related analysis in a social context.

Additional Information:

• The postholder will have some travel to schools, events and partner organisations.
• An enhanced DBS check will be required.
• On occasion, evening work and overnight stays may be required. 
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

Parkinson’s UK is now recruiting for a skilled and experienced Salesforce Marketing Cloud Specialist looking for an exciting and challenging role that will make a real impact in the way the charity manages its email communications.

About the role

As our Marketing Cloud Operations Specialist, you will be the operational technical expert of our supporter engagement. This is a pivotal role within our Salesforce Team ensuring that our Marketing Cloud Engagement (SFMCE) platform is robust, compliant and ready to deliver life-changing impact.

You will manage the day-to-day business as usual operations—translating fundraising/event strategies into sophisticated technical journeys that keep our supporters and supported audiences at the very centre of our mission.

What you’ll do

• Act as the primary administrator for Salesforce Marketing Cloud;manage business units, user permissions,security settings, and licence consumption to ensure an efficient environment. 

• Define and own the Platform Roadmap, establish comprehensive SFMC documentation, and safely execute the SFMC Change roll-out

• Lead the technical setup, testing, execution, and amendment of donor retention, acquisition, and emergency appeal journeys within Journey Builder.

• Develop responsive, dynamic templates in Content Builder and Cloud Pages using HTML/CSS and AMPscript for deep personalization; lead the IP warming and deliverability strategy

• Oversee Single Send Emails and lead Email Template creation and amendments. Resolve all single send and journeys Email issues.

What you’ll bring

• Certified Salesforce Marketing Cloud Email Specialist or equivalent experience. A solid track record in Salesforce Marketing Cloud Engagement with hands-on ability to navigate the platform is key

• Strong understanding of marketing automation concepts, best practices/guardrails/adherence to governance 

• Proficiency in data management/architecture scalability/automation and integration within Salesforce Marketing Cloud Engagement. Exposure to Data 360 - segmentation/hyper personalisation and activation 

• Experience with Advanced SQL, HTML/CSS, SSJS, AMPscript and AMP for email to create highly dynamic content.

• Hands-on experience with CloudPages, Data Extensions, Journey Builder, Contact Builder and Email Studio.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.

Interviews for this role will be held W/C 29 June 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Location: Home based in North East & Yorkshire

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide high quality admin support to the regional England team. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s.

What you’ll do:

• Provide high quality admin support to the regional team 

• Provide first point of contact for all internal and external stakeholders

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Respond to general enquiries in a timely and friendly fashion, ensuring needs are met

• Support the process of business performance and impact reporting

What you’ll bring:

• Experience of team administration

• Excellent communication and interpersonal skills with a range of audiences

• Experience in coordinating multiple projects simultaneously that meet the business requirements

• Experience of developing and maintaining effective working relationships with all stakeholders

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 29th June 2026.

The successful candidate will be required to 

• live in the area specified as North East & Yorkshire and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

This is an exciting time to join YourStance as our impact and team grows. We’re looking for a driven and personable Partnerships and Impact Manager, someone who will be the connective tissue between our mission and the funders, organisations, and communities who help make it possible.

You will develop and manage a pipeline of grant and partnership opportunities, write compelling funding applications, and produce reports that bring our work to life. You’ll work closely with our founder, directors and communications team to amplify our reach, and ensure our story is told with the same energy and authenticity as the young people we serve.

We are looking for someone who is interested in working for a small organisation, who gets excited about mission-driven work, knows how to build and maintain long-term relationships, and can write a grant application that makes funders sit up and take notice.

About YourStance

YourStance began as an award-winning Community Interest Company, and we are now in
an exciting new chapter — having recently transitioned to a Community Interest
Organisation. We were founded to bridge the gap between healthcare and communities
disproportionately affected by violence. We deliver trauma-informed, life-saving emergency
response training — including bleed control, CPR, and psychological first aid — to young
people aged 11–25 who are vulnerable to violence, across London and beyond. Our
volunteer healthcare professionals bring the hospital into community spaces, schools, and
youth organisations, upskilling young people who are too often overlooked by mainstream
services.

We are a small, ambitious, and genuinely innovative team. We move fast, we care deeply,
and we are in the business of real change. If you want a role where your work has direct,
visible impact — this is it.

This is a new and exciting role at the heart of YourStance's growth.

We are looking for a proactive, organised and detail-focused Direct Marketing Administrator to play an important role in delivering targeted campaigns that connect the right people with the right support at the right time.

This is an excellent opportunity for someone at an earlier stage in their marketing or administration career who enjoys working with data, systems and people. In this role, you will provide day-to-day support for our internal direct marketing activity, work closely with colleagues across the marketing team, and help shape well-targeted email, postal and telephone campaigns that supports family life across the UK.

Key Responsibilities:

• Work with colleagues to prepare and segment data for targeted email, postal and telephone campaigns for a range of audiences and stakeholders
• Build positive working relationships with external suppliers to help deliver effective, timely and cost-conscious marketing activity
• Monitor campaign delivery and flag any issues quickly to the Marketing and Website Manager so that plans stay on track
• Support and encourage the internal telemarketing team in their day-to-day work, helping them stay organised and effective during busy live tour event seasons
• Help ensure requests for marketing materials generated through telemarketing campaigns are fulfilled promptly and accurately for live tour events
• Represent Care for the Family warmly and professionally in interactions with supporters, contacts and wider audiences
• Follow agreed processes and policies to handle data carefully and accurately for use in multi-channel direct marketing campaigns
• Contribute to the wider work of the marketing team through ad hoc projects and support for online campaigns where needed
• Occasionally coordinate volunteer support for sending marketing materials to relevant audiences
• Maintain accurate financial administration, including processing purchase orders and invoices

Person Specification

Essential:

• Confidence using a range of IT systems and software, with the enthusiasm to learn new digital tools and skills
•  A positive, can-do attitude and the flexibility to contribute in a fast-paced, busy team environment
• A methodical and systematic approach to work, with the ability to follow agreed processes carefully
• Strong organisational skills and the ability to manage competing priorities while meeting deadlines
• diligent and conscientious approach, with close attention to detail
• Enjoys working collaboratively and supporting colleagues to achieve shared goals
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Excel and other Microsoft Office applications
• Comfortable using online systems and software for managing data, reporting and communication

Desirable:

• Experience in an office, administrative or coordinator-style role
• Experience in a customer support environment or an understanding of good practice in telemarketing or outbound calling
• Familiarity with CRM systems
• An understanding of GDPR and responsible marketing practice
• An awareness of how multi-channel marketing campaigns work

Additional Information:

Although we are an organization built upon a Christian ethos, we do not
consider this role to be one which carries an occupational requirement
for the post holder to be a practising Christian under the requirements
outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to
the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support
our Christian ethos.

Terms and Conditions:

This is a full-time, permanent position. The salary will be £24,455 per annum

This position is 37 hours per week.

The position is offered subject to the satisfactory completion of a three-month probationary period.

Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.

CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.

JUSTICE is looking to recruit a Philanthropy Manager to join our friendly, outcome-focused, values-led team. This is a permanent role and offers an exciting opportunity for a passionate and creative fundraiser who is committed to building meaningful relationships and growing philanthropy income.

We are looking for an individual who is motivated by our purpose (to improve the UK justice system so that it is fair and within everyone’s reach). The successful post holder will be an engaging and proactive fundraiser with experience of securing donations from high-net-worth individuals and mid-level donors. You will enjoy working autonomously, be comfortable taking initiative and bring a thoughtful strategic approach to developing and stewarding donor relationships.

Working closely with the Director of Development, Chief Executive and Senior Management Team, the Philanthropy Manager will play a central role in strengthening and expanding our major donor and mid-level giving programme. You will lead on cultivating, soliciting and stewarding a portfolio of prospects and donors, developing tailored engagement plans and ensuring our fundraising activity is insight-driven and aligned with organisational priorities.

By building strong relationships with donors, volunteers and supporters and by championing the effective use of data and insight, you will help deepen engagement with JUSTICE’s work and increase the impact of our fundraising. You will be a key ambassador for the organisation, representing our mission and values with confidence, professionalism and warmth.

If this sounds like something you’d be interested in and something you would enjoy doing, please do apply! 

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

An exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission to improve social mobility for young people.

Communications and Marketing Manager

The Charity

We're on a mission to help 50,000 young people aged 9-24 years increase their social mobility by 2027. We've already supported 43,000, and we need your expertise to help us to do more. Our proven programmes inspire and mentor young people to increase their fi nancial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.

Main Purpose of the Role (Sole Lead)

Strategy & Leadership

- Lead all communications activities, marketing, and engagement strategies.

- Monitor and evaluate strategy effectiveness with KPIs, ensuring brand consistency and report to the leadership team and Board of Trustees.

Marketing & PR

- Drive brand visibility and profi le-raising initiatives by establishing deep-rooted connections with key media influencers and journalists.

- Prepare charity spokespeople for media appearances.

- Create marketing assets that attract, engage, and retain new business.

- Social Media: Create and execute dynamic strategies to grow engagement.

Stakeholder Engagement & Events

- Draft and publish Quarterly board reports, annual reports and other documents.

- Oversee and deliver high-quality event communications.

- Plan and create engaging newsletters and appeals.

- Source and develop compelling stories from stakeholders.

Digital Campaigns & Management

- Website: Develop and update produce high-quality, engaging content.

- Create SEO Strategy, tracking performance and updating website content.

Skills Required

- Ability to think strategically, manage goals, and develop and implement Communications and Marketing strategies.

- Creative fl air and strong communication skills, both oral and written, including the ability to draft high-quality documents for a range of audiences

- Strong interpersonal and infl uencing skills, with the ability to form positive relationships at board level and people from a range of backgrounds

- Enthusiastic and self-driven, able to think quickly, plan and act independently

- DE&I understanding an advantage

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.

At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.

We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.

This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.

If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.

Application deadline: 12 noon on Monday 15th June 2026

Provisional interview date: 30th June and 1st July 2026

Job role:

In this exciting and varied role, within our growing Mass Engagement department you will be part of the core team responsible for delivering the charities challenge events portfolio to maximise support and increase income.

You’ll manage a range of events from marathons and treks to bespoke fundraising challenges, ensuring participants feel valued, motivated, and connected to the cause.

You will be organised and a strong project manager, confident in solving problems, securing financial targets and take a creative and collaborative approach to deliver outstanding events.

Key responsibilities:

• Develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity, including budgeting, planning, supplier co-ordination, risk management and on the day delivery.
• Help to identify new event opportunities in collaboration with the Mass Participation Event Manager.
• Meet Income & KPI targets along with maintaining costs within agreed budgets.
• Build collaborative relationships with the wider Mass Engagement, Service Delivery & Marcomms Teams to ensure successful marketing, recruitment, and development of the stewardship journey for our supporters.
• Lead on marketing plans for challenge events to ensure maximum return in collaboration with the Marketing, Brand & Comms team.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Post-event management including follow up, debrief, results analysis and thanking of participants.
• Event attendance and taking the lead to co-ordinate on the day with support from additional members of staff.
• Manage and record income & expenditure accurately contributing to management reports, data analysis and future planning of the events programme.
• Develop effective relationships with third party event providers to build our profile and identify suitable events to meet our income, event and donor development plans.
• Identify optimisations that will help to streamline and improve our processes for events and supporters.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising in line with fundraising regulation.
• Develop and deliver opportunities for corporate engagement and sponsorship.

Skills & Experience:

Essential

• A strong understanding of event fundraising and delivery
• Experience managing multiple projects with multiple stakeholders, stretching KPIs and competing priorities
• Able to use data, insight and market trends to make recommendations
• Collaborative, able to work effectively across functions and support our collective success
• Proven experience of budgeting and project planning, setting up and leading project teams where necessary to meet deadlines.
• Ability to manage a busy workload and meet deadlines whilst maintaining high standards and attention to detail
• Understanding of effective stewardship tactics to maximise income and deepen engagement with participants
• Experience of working across functions with a wide range of people managing both internal and external stakeholders at all levels

Desirable

• Experience of working with and managing volunteers
• Proven ability to assess and manage risk in both marketing/financial terms and reputational risk.
• Understanding of relevant marketing tactics and channels, particularly digital
• Knowledge of health and safety and risk management in event delivery & fundraising compliance.
• Familiarity with digital fundraising platforms and MS Dynamics

Battersea is seeking a Service Improvement Manager for a one-year opportunity leading meaningful change in our London cattery. This is an ideal role if you’re ready for a career change and want to make a real difference.

Our London cattery cares for over 130 cats every day, supported by a dedicated team of more than 45 colleagues working seven days a week across intake, welfare, and rehoming. Working closely with behaviour, clinical, and foster teams, the centre successfully rehomes at least 1,000 cats each year, offering a rewarding environment for anyone who wants to see the direct impact of their work.

We are now looking for an experienced leader to review how our service operates and improve the flow and efficiency of our processes. You’ll lead a programme of service evaluation and continuous improvement, driving practical changes that deliver better outcomes for cats and a more engaging experience for our teams. This role could be a great fit if you’re motivated by making a difference through improvement.

Reporting to the Head of Centre Operations and working closely with the London Centre Manager, you’ll shape and deliver improvements that align with Battersea's culture and long-term ambitions. This role combines strategic thinking with operational leadership, requiring someone who can bring people on the journey and embed lasting change.

You don’t need an animal welfare background, we welcome candidates from sectors such as health and social care, retail, or customer service. What matters is your ability to lead change, improve services, and your enthusiasm for making a positive impact. This role is a great opportunity for someone who loves animals and is looking for something more meaningful in your next role.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:

Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th June 2026. Shortlisting will take place on 19th June.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First Stage Interview (Online): 23rd June 2026. Second Stage Interview (In-Person): 30th June 2026

For more information about the role, please download our Recruitment pack.

Graphic Designer
Salary: £32,630 per annum
Contract: Permanent
Work Pattern: Full time,37.5 hours per week (Monday to Friday)
Location: Based at WWT Slimbridge, with an option for hybrid working (minimum of 1 day a week in the office).

About The Role

We are looking for a talented designer to bring our stories to life through compelling visual designs that engage our audiences across both digital and print platforms.

In this role, you’ll transform ideas into creative assets that elevate our brand, ensuring every piece of work is visually striking, strategically aligned, and consistent with our brand. You’ll collaborate closely with cross-functional teams to develop impactful visuals, refine concepts, and maintain a cohesive look and feel throughout all marketing outputs.

Whether it’s inspiring new visitors to our 10 UK wetland sites through national campaigns, driving membership growth, or delivering successful fundraising appeals, the breadth and diversity of our work creates endless opportunities to make a meaningful impact through creativity.

This is a full time position working 37.5 hours Monday to Friday. For this role we can offer the opportunity for hybrid working (with a minimum of 1 day a week in the office and for team meetings).

About You

Our ideal candidate will have:

• Experience producing high‑quality marketing materials for diverse audiences, supported by a strong portfolio demonstrating innovative design solutions across both online and offline channels.
• Advanced proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign), with some working knowledge of Premiere Pro and After Effects highly desirable. An understanding of Microsoft Word and Powerpoint.
• Proven ability to transform creative briefs into compelling, innovative assets while adhering to established brand guidelines.
• Strong background in marketing design, creating compelling visuals that drive engagement, awareness, and income.
• Confident working within established brand guidelines, with the capability to evolve, refine, and extend them creatively.
• Highly organised with excellent administrative skills and exceptional attention to detail.
• Effective communicator and collaborative team player, comfortable working in cross‑functional and fast‑paced environments.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

When submitting your application you will be able to include a link to your portfolio of work. All application forms are anonymised before seen by the recruiting manager. Please ensure that your portfolio is anonymised.

Closing Date: 14th June 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Location: London (we will accept applications outside of London, but you are expected to be in the office a minimum of two days per week)

1st stage interviews: 29/06 (virtual)

2nd stage interviews: 06/07 (face-to-face in our South London Centre)

For more information or to apply, please click 'apply now' to be directed to our careers site.

You can play a pivotal role in unlocking funding that changes young lives.

Join our growing team at The King’s Trust, as we seek to close our £150m 50th Anniversary campaign. Principal Giving Manager is a high-impact fundraising role focused on securing and stewarding six and seven-figure gifts from individuals, trusts and foundations.

You will build deep, long-term relationships with influential donors, crafting compelling proposals, and driving a domestic and international pipeline that delivers £1m+ annually in income.

This role will suit a confident, relationship-led fundraiser who thrives on building authentic connections and influencing at the highest level. You bring energy, curiosity and a genuine passion for the mission, alongside the credibility to engage senior stakeholders and inspire philanthropy. You are highly organised, target-driven and motivated by delivering results, while collaborating across teams to unlock new opportunities and maximise impact.

To succeed, you will bring:

• A proven track record of securing and managing six-figure and above philanthropic gifts
• Strong experience in working in a target-driven environment and delivering to deadlines
• Exceptional communication and relationship-building skills with senior stakeholders and donors
• Experience developing tailored funding propositions and managing a live prospect pipeline

This is an opportunity to shape meaningful partnerships and drive significant income that empowers young people to build brighter futures.

Why do we need Principal Giving Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Principal Giving Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4012