Digital jobs
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Request for Proposals: Fundraising Strategy and Bid Template Development
Parish of St Mary’s and St James, NW6 London
1. Introduction
The Parish of St Mary’s and St James, located in NW6, London, is seeking to appoint an experienced fundraising professional to develop a comprehensive fundraising strategy and bid-writing template to support essential large scale capital repair projects at both church buildings.
The appointed consultant will produce a clear, actionable, and sustainable fundraising plan that draws on multiple funding streams — including grants, partnerships, individual giving, digital fundraising, and community events — while ensuring both projects progress cohesively and without internal competition for resources.
2. Project Background
The parish comprises two Grade II listed churches, both of which are active places of worship and important community landmarks within West Hampstead and South Hampstead.
St Mary’s Church
St Mary’s is a Grade II listed building, constructed in 1856-1862, and currently listed on the Historic England “At Risk” Register. The church requires urgent repair works to its spire, estimated at £1.5 million, alongside further essential maintenance identified in the quinquennial inspection. As a historic and much-loved building, St Mary’s preservation is a key priority for the parish and local community.
St James Church
Built in 1887–8 and designed by A.W. Blomfield, St James Church is also Grade II listed. The large red-brick structure, with steeply pitched tiled roofs and Bath stone dressings, is a notable local landmark and the only listed building within the South Hampstead Conservation Area. Camden Council’s Conservation Area Appraisal describes it as “a very important part of the quality and character of the area.”
St James is recognised nationally as a model of how historic churches can be adapted for sustainable use. Reopened in 2014 as The Sherriff Centre, it combines traditional worship with a thriving community and social enterprise hub — including a Post Office, soft play centre, café, retail space, and event venue.
St James now faces essential capital repairs to its roof, guttering, and masonry, as identified by its quinquennial inspection.
Fundraising Objective
Although St Mary’s and St James are distinct buildings, the parish seeks a single, unified fundraising strategy that will enable both capital projects to move forward in tandem, sharing messaging and timelines to avoid competition for funding opportunities.
3. Scope of Work
The consultant will produce a detailed and actionable fundraising strategy and a skeleton bid-writing template to support the parish in delivering its capital repair objectives.
A. Fundraising Strategy
The strategy should cover five core fundraising areas, each with specific recommendations, timelines, and success measures:
- Grant Applications to Trusts and Foundations
- Identification of suitable capital funders, including National Lottery Heritage programmes and major charitable trusts.
- Corporate Partnerships
- Identification of potential local business partners with corporate social responsibility programmes.
- Individual Giving
- Recommendations for regular giving schemes, major donor cultivation, and legacy giving programmes.
- Digital Fundraising
- Plans for social media campaigns, crowdfunding, and email marketing.
- Recommendations for digital platforms, messaging, and performance tracking.
- Community Fundraising Events
- Framework for community-focused events to engage local audiences and raise funds.
B. Skeleton Bid Template
An editable bid-writing template will be created to assist the parish with future applications. This will include:
- Core content sections (e.g., project summary, need, impact, budget, sustainability).
- Example text and guidance notes.
- Style and structure recommendations for clarity and professionalism.
4. Deliverables
- Comprehensive Fundraising Strategy Document covering both churches.
- Action Plan with timelines and priority recommendations.
- Skeleton Bid Template
5. Experience and Expertise
The appointed consultant should demonstrate:
- Proven success in fundraising for capital projects involving heritage buildings, ideally churches or places of worship.
- Experience in heritage and conservation funding, including the National Lottery Heritage Fund.
- Demonstrable ability to develop multi-strand fundraising strategies integrating grants, individuals, corporate, and community income.
- Excellent bid writing and stakeholder engagement skills.
6. Submission Requirements
Interested applicants are invited to submit a CV and covering letter including:
- Experience and Suitability
- Overview of relevant professional experience, especially in heritage or faith-based fundraising.
- Examples of similar projects delivered.
- Evidence of Fundraising Success
- Quantifiable results (e.g., funds raised, funders secured, capital projects delivered).
- References or testimonials if available.
- Delivery Plan and Fee Proposal
- Estimated number of days required.
- Fee proposal, including day rate and any additional costs.
- Proposed timeline for completion.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).
This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.
You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.
You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.
This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.
Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.
Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.
NB only applications with a CV and suitable cover letter will be reviewed for shortlisting.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing closures where the whole organisation takes a break.
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF.
- Enhanced sick pay, as well as enhanced parental and adoption leave policies.
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
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Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.
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Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability.
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Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.
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Foster innovation across public fundraising, developing and testing new products and propositions.
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Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.
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Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.
Individual Giving & Donor Development
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Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.
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Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.
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Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
Digital Fundraising
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Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.
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Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
Legacies & Events
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Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.
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Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
Collaboration & Management
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Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.
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Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.
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Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
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Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.
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Proven track record of meeting or exceeding income targets across multiple channels.
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Familiarity with CRM systems and digital fundraising platforms.
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Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.
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Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).
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Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.
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Experience in budget management and performance reporting.
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Collaborative and adaptable, with excellent project management and communication skills.
Desirable:
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Experience in product development or innovation in the charity sector.
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Knowledge of legacy fundraising.
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Interest in environmental, conservation, or international development causes.
We work to protect orangutans, their forests and their future.

The client requests no contact from agencies or media sales.
About This Job
As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
- Excellent communication skills both verbal and written
- A flair for storytelling and content creation for a variety of audiences
- Knowledge of digital marketing tools and channels
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a growing business at the forefront of sustainability!
Choice Textile Ltd is seeking a Sales and Marketing Manager to help drive growth, engage clients, and promote our impact in sustainability, reuse, and recycling.
About the role:
This exciting opportunity will see you leading our B2B sales and marketing activity. From building relationships with charity shop clients and commercial partners, to presenting at conferences, hosting webinars, and managing digital campaigns, you’ll play a pivotal role in raising our profile and securing new opportunities.
You’ll be responsible for:
· Driving B2B sales and managing a strong client pipeline.
· Creating and delivering presentations and webinars to engage partners.
· Representing Choice Textile at industry events and exhibitions.
· Managing LinkedIn, Facebook, Instagram, and website content.
· Producing blogs, newsletters, and digital campaigns.
· Researching market trends and tailoring strategies to client needs.
About you:
We’re looking for someone with proven experience in sales and marketing, excellent presentation and communication skills, and the ability to engage confidently with senior decision-makers. Digital marketing expertise is essential, and experience in sustainability or recycling would be an advantage.
Salary: £45,000 per annum (dependent on experience)
Location: Office based (London NW10), with client/event travel
Job Type: Full-time
If you’re motivated by making a positive impact and have the skills to help grow a purpose-driven business, we’d love to hear from you.
Apply now by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Trusts and Grants Fundraiser
Service: Business Development
Salary:
- Starting at £32,635 FTE per annum, rising to £36,158
- Additionally, £3,866 Inner London Weighting FTE per annum OR
- Additionally, £480 home-based allowance FTE per annum
Location: Head Office, London / Hybrid or Homebased
Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contact: Permanent
Family Action & the role’s impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for an experienced Trusts and Grants Fundraiser to join our Trusts and Grants team. You will play a vital role securing funding from charitable trusts, foundations, and statutory sources to support Family Action’s work across the UK.
Main Responsibilities:
- Secure and grow income from charitable trusts, foundations, and statutory funders, targeting 5- and 6-figure grants to support Family Action’s strategic priorities.
- Develop multi-year and partnership funding opportunities to strengthen long-term income sustainability.
- Manage and expand a portfolio of existing and prospective funders, cultivating strong and lasting relationships through effective stewardship and communication.
Main Requirements (for details check the job description and person specification):
- Two-years experience of fundraising from trusts, foundations and statutory sources.
- Demonstrated success in securing 5 and 6- figure grants.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Monday 3rd November 2025 at 11.59pm
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
- Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
- Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
- Knowledge of how to develop a consistent brand voice and style.
- Ability to conduct market research, competitive analyses and research on potential target audiences.
- Strong understanding of digital communications, including social media, email marketing, and website content strategy.
- Experience managing crisis communications and safeguarding organisational reputation.
- Understanding of how marketing strategies relate to charity and income targets.
- Expertise in project management and ensuring teams meet timeline and budget objectives
- Demonstrable experience of leading and managing high-performing teams.
- Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
- Ability to pivot between project details and big-picture goals.
- Strategic thinker with the ability to translate insights and data into actionable plans
- Collaborative mentality and openness to work with different stakeholders, internally & externally.
- Analytical mindset well-versed in quickly spotting trends
- Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
- Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
- Strong understanding of the charity sector and Make-A-Wish’s mission.
- Proficiency in analytics and data-driven decision making.
- Excellent networking and relationship building skills to meet strategic objectives
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
- Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
- Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
- Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
- Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
- Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
- Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
- Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
- Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
- Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
- Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
- Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
- Oversee the integration of digital marketing to support fundraising, awareness, and community building,
- Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
- Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
- Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Represent Make-A-Wish UK and nurture key relationships as required.
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
- Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
- Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Role purpose
We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity. You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity.
Key tasks and responsibilities
Campaign development and delivery
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Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
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Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts.
Data & insight
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Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Person specification
Knowledge and experience
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Experience working in the charity or healthcare sector
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An understanding of Individual Giving practices and techniques
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Experience delivering multi-channel fundraising or direct marketing campaigns
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Familiarity with direct debit, regular giving or payroll giving programmes
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Excellent copywriting and editing skills for fundraising appeals
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Experience using CRM systems and data segmentation (Beacon preferred)
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Ability to manage external suppliers, designers and/or printers
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
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Ability to manage multiple projects with competing deadlines
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Highly numerate with the ability to analyse large data to optimise future campaigns
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Strong organisational skills with a proactive, problem-solving approach
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Ability to work independently and as part of a close-knit team
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Comfortable working collaboratively across departments
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Empathy and understanding of supporter motivations and behaviour
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Commitment to the values and goals of Southampton Hospitals Charit
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Fundraising will lead all fundraising activities, overseeing the full spectrum of income generation to support our mission of empowering young people through football and education. This is an extremely exciting opportunity for the successful candidate to lead on fundraising for an organisation which has barely scratched the surface of the fundraising landscape. There is autonomy over the direction of travel with a lot of support from the CEO on ideas and future programmes.
KEY RESPONSIBILITIES
· Strategic Fundraising Leadership
o Develop and execute a comprehensive fundraising strategy to grow income across all streams, aligning with the Foundation’s goals.
o Set long-term targets for income growth, monitoring progress and adapting strategies to capitalise on emerging opportunities.
o Act as a key ambassador, representing the Foundation at senior-level meetings with funders and corporate leaders to secure support.
· Trusts, Foundations, and Statutory Funding
o Lead on securing multi-year grants from major trusts, foundations, and statutory bodies, producing compelling applications and stewardship reports.
o Manage a portfolio of high-value trust relationships, cultivating new leads and ensuring personalised engagement to maximise funding.
o Oversee statutory funding bids, including government departments and local authorities, to support programme.
· Philanthropy, Major Donors, and Individual Giving
o Build and steward a portfolio of major donors and philanthropists, networking to identify prospects and delivering tailored proposals to secure gifts.
o Develop individual giving campaigns, including digital appeals and supporter journeys, to grow recurring donations and engage a broader donor base.
o Foster long-term relationships through personalised stewardship, ensuring high levels of donor satisfaction and retention.
· Corporate Partnerships and Brand Collaborations
o Secure corporate partnerships for sponsorships, employee volunteering, and content production, leveraging the Foundation’s football focus to attract partners.
o Collaborate with the marketing team to align corporate engagement with brand visibility and impact storytelling.
o Negotiate and manage partnerships that provide financial support, in-kind contributions, or co-branded initiatives to enhance programme delivery.
· Events and Community Fundraising
o Plan and oversee fundraising events, such as corporate football tournaments, charity matches, and supporter evenings, to raise funds and build engagement.
o Manage event logistics, budgets, and partnerships to ensure successful delivery and measurable ROI.
· Digital Fundraising and Innovation
o Support digital fundraising strategies, including online campaigns, social media appeals, and email marketing to grow donor acquisition and retention.
o Champion the use of AI and new technologies to optimise fundraising processes, such as personalised donor communications and data analysis.
o Ensure robust data management in CRM systems to track donor interactions, compliance with GDPR, and fundraising performance.
· Team Management and Cross-Team Collaboration
o Work with programme delivery, marketing, and operations teams to create compelling propositions and gather impact data for fundraising materials.
o Ensure all fundraising complies with legal, ethical, and governance standards, mitigating risks and upholding transparency.
· Safeguarding
o Ensure all fundraising activities, events, and donor engagements comply with the Foundation’s safeguarding policies, including DBS checks and risk assessments.
Person Specification
· Essential Skills and Experience:
o Proven track record of securing significant funding across multiple streams, such as trusts, statutory bodies, philanthropy, corporates, and events.
o Experience leading a fundraising team, with strong people management and mentoring skills.
o Exceptional written and verbal communication skills, with the ability to produce compelling proposals, reports, and pitches tailored to diverse audiences.
o Strategic thinker with demonstrated success in developing and implementing fundraising strategies to achieve income growth.
o Strong networking and relationship-building abilities.
o Knowledge of fundraising regulations, governance, and compliance, including GDPR and ethical standards.
o Proficiency in CRM systems, data analysis, and digital fundraising tools.
o Passion for the Kinetic Foundation’s mission, with an understanding of challenges faced by disadvantaged young people in London.
o Commitment to safeguarding and promoting the welfare of young people.
· Desirable Skills and Experience:
o Experience in sport-for-good or youth-focused charities, particularly with football-based programmes.
o Knowledge of AI and digital innovations in fundraising.
o Track record of managing high-profile events or brand partnerships.
o Familiarity with London’s philanthropic and corporate landscape.
· Personal Attributes:
o Ambitious and proactive, with a growth mindset and commitment to continuous learning.
o Collaborative and supportive, able to inspire teams and build positive relationships.
o Resilient and calm under pressure, with strong organisational skills to manage multiple priorities.
o Ethical and transparent, with a focus on delivering measurable impact.
We use football to engage and inspire young people, so that they are empowered to complete post-16 education and achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to be partnering with Consumers International, a high-impact, international non-profit working at the forefront of social innovation, consumer rights and global policy. This is a fantastic opportunity for a Communications Specialist – a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.
The Role:
As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.
About You:
You’ll bring:
- Established communications experience, preferably in the charity, government or international development sector
- A strong track record in digital content creation and audience-focused storytelling
- Demonstrable experience in supporting events, research launches or campaign rollouts
- Excellent project management and coordination skills
- Strong stakeholder communication, both internally and externally
- Experience mapping audiences and designing targeted messaging strategies
- A good eye for design and understanding of visual identity
? Quick facts:
- Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more.
- 2-year fixed term, with strong potential to become permanent
- £32,000–£35,000 depending on experience
- ? Interviews held on a rolling basis – early applications encouraged.
Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.
As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.
You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.
Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant.
We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.
The client requests no contact from agencies or media sales.