Digital experience manager jobs in Aberdeen city, scotland

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Events and Community Coordinator - Remote (UK based) – 0.8FTE

• Salary: £30,000 for 0.8 FTE (£37,500 FTE equivalent) + 5% pension + 25 days holiday
• Location: Remote (must be UK-based), with occasional travel for events
• Eligibility: Applicants must have the right to work in the UK
• Application deadline: 20 April 2026 at midday (GMT)

The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists. 

Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors. 

We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential. 

Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership. 

The Role

This is a role for someone who enjoys making things happen and bringing people together. 

As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows. 

You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy. 

Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027. 

Key Responsibilities 

• Plan and deliver a programme of high-quality events, including our flagship events and events with partner organisations.
• Build and maintain strong relationships with Fellows, supporting an active alumni community.
• Coordinate engagement initiatives, including networks and special interest groups.
• Manage and develop the CRM system to support engagement and fundraising.
• Contribute to the smooth running of the organisation as part of a small team. 

About You 

You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving. 

You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus. 

Why Join Us? 

• Be part of a purpose-driven organisation with national impact.
• Work with an inspiring network of leaders across business, science, and engineering.
• Shape how a growing alumni community connects and contributes.
• Join a small team where your ideas and input matter.
• Play a role in a significant milestone: our 40th anniversary. 

Overview:
Equimundo: Center for Masculinities and Social Justice is seeking a Senior Research Officer to support
our organization's research portfolio focused on gender and masculinities through rigorous quantitative,
qualitative, and mixed-methods research.
 

About Equimundo:
Equimundo is a global leader in promoting gender equality and preventing violence by engaging men
and boys in partnership with women, girls, and individuals of all gender identities. We believe that
working with men and boys to transform harmful gender norms and unequal power dynamics is critical
to achieving gender equality. Our core thematic areas of work are Caring Men, Healthy Boyhoods, and
Social Connection. With partners in more than 55 countries, Equimundo’s work – including high-impact
research, evidence-based programs, and targeted advocacy efforts – seeks to create a nonviolent, caring,
and gender-equitable future for all.
 

Job Description:
The Senior Research Officer reports to the Deputy Director of Research, Evaluation and Learning and
plays an essential role in supporting technical, strategic, operational, financial, and other aspects of
leadership for the projects in the digital portfolio within the Research Department. The position is
full-time and requires up to 30% travel.

In addition to competitive base pay, for US -based employees, we provide:

•  Full employee healthcare coverage, including medical, dental, and vision
• Ancillary coverage, including group life, AD&D, short- and long-term disability
• Employer 401k contribution equalling 8% of annual salary
• Commuter benefits
• 4 weeks of PTO, paid holidays, and health leave
• International employees will receive benefits in line with their country’s requirements and best practices.

Key responsibilities envisioned for this position:

• Research Portfolio Management
  • Provides oversight and technical leadership throughout all stages of the research cycle, including:
    • Research design and tool development
    • Training of research personnel (internal and external)
    • Data collection, quality assurance, and ethical conduct
    • Data management and analysis
    • Developing knowledge products for diverse audiences
    • Contributing thought leadership to strategic and impactful dissemination
  • Provides project/research management and coordination, including budgeting, contracts, and reporting to funders
  • Effectively coordinates research portfolio, delivering high-quality outcomes while respecting timelines and budgets, with minimal supervision
• Research and Thematic Skills in the Digital Sphere
  • Conducts research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
  • Develops and implements innovative evaluation approaches for assessing online interventions
  • Applies big data social media listening tools and methodologies to track digital conversations, trends, and sentiment analysis at scale
  • Utilizes digital scraping techniques, web data extraction, and ethical methods for collecting publicly available online data
  • Conducts narrative shift analysis to assess changes in public discourse and cultural narratives
  • Employs adjacent digital research methodologies such as online ethnography, digital content analysis, community monitoring, influence mapping, misinformation/disinformation tracking, and digital storytelling assessment
• Knowledge Leadership
  • Serves as a capacity building resource in several technical skill areas and at least one core thematic area (Caring men, Healthy Boyhoods, and/or Social connection), both internally and externally
  • Maintains connection to the wider research community by actively participating in at least one strategically selected working group or learning collaborative in the area(s) of expertise
  • Seeks opportunities to present organizational research at conferences and events

Qualifications:

Required:

• Master's Degree; at least 3-5 years relevant work experience.
• Track record of developing innovative evaluation approaches for online interventions
• Experience with project management and partnership development.
• Track record of presenting work to diverse audiences.
• Passionate about Equimundo’s mission and goals.
• Deeply committed to diversity, equity, and inclusion. Kind to oneself and others.

Preferred:

• Knowledge and experience within gender and masculinity, and at least one of
• Equimundo's core thematic areas.
• Prior experience conducting research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
• Fluency in another language aside from English, preferably French or Arabic.

Compensation:
Equimundo offers competitive and fair salary ranges in Washington, D.C., the not-for-profit and related
sectors. This position ranges between $90,000 and $110,000, depending on years of experience and
academic qualifications.

To Apply (only shortlisted candidates will be contacted)
To apply, please send the following documents as one single PDF file labeled
FirstName_LastName_SeniorResearchOfficer no later than April 13, 2026:
1) Cover letter
2) CV / resumé
3) Three professional references

Please write “Senior Research Officer” as the subject heading.

This position is expected to begin in May 2026 and is anticipated to be funded through the end of 2028,
with the potential for extension, subject to funding availability. This position is contingent on external
funding.

Location: Remote
Contract: Ad hoc, 10 days over 4 weeks (May to June)
Hours: Part-time, flexible
Salary: Day rate £350 - £400
Start Date: Mid-May

Prospectus is delighted to be supporting our client in their search for a temporary QuickBooks Advanced Consultant. 

The organisation is a UK-based charity focused on sustainability and demographic change.

The role will involve the migration and implementation of QuickBooks Advanced to ensure that it is suitable and set-up in order to be used for all financial functions, including payroll, accounts, and budgeting. It must be fully implemented by July to coincide with the new accounting year for the charity. The charity are particularly aiming for use of Classes, Locations, and Projects, and a structure suited to their organisational needs

To be considered for this role, you should be a fully qualified accountant with strong charity finance experience. You must have excellent knowledge of QuickBooks Advanced, and confidence leading the transformation.

Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.

The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.

Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function

This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.

Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.

The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.

Key Responsibilities

Fundraising Strategy & Income Growth

• Lead the development of an ambitious, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Drive growth across a diversified voluntary income portfolio, including:
  • Individual & Regular Giving
  • Legacy fundraising
  • Corporate partnerships across the UK automotive sector
  • Community fundraising and events
  • Digital fundraising and supporter journeys
• Build and scale compelling fundraising propositions tailored to the automotive community
• Strengthen income pipelines, forecasting, and KPI frameworks, ensuring clarity on short, medium, and long-term revenue generation
• Embed a culture of performance, accountability, and income optimisation, using data and insight to drive decision-making
• Identify and unlock new income opportunities, partnerships, and funding streams.

Supporter Engagement & Income Enablement

• Lead the development of end-to-end supporter journeys that drive acquisition, retention, and lifetime value
• Ensure audience insight and segmentation are embedded across all fundraising activity
• Strengthen supporter stewardship, ensuring high-quality engagement that translates into long-term income growth
• Foster innovation, testing, and continuous improvement across fundraising channels

Marketing & Communications

• Work with senior leaders and managers to refine and document insight-led marketing and communications delivery plans to increase awareness and engagement
• Strengthen digital reach across the UK automotive workforce and retired community
• Enhance brand positioning, messaging, and storytelling to grow both service uptake and supporter engagement
• Oversee audience segmentation and insight to inform engagement and behaviour change
• Ensure high-quality campaigns and content across digital, PR, social, and partnership channels.

Cross-Organisational Leadership

• Model collaborative, high-performance leadership aligned to organisational values
• Work closely with Impact and Service teams to ensure engagement activity reflects real community needs and insight
• Contribute to organisation-wide planning, budgeting, and transformation.

Team Leadership & Capacity Building

• Lead and support Fundraising, Supporter Engagement and Awareness & Experience teams through a period of transition and change
• Identify capability gaps and implement solutions (training, reshaping, recruitment)
• Strengthen systems, processes, and performance reporting to support long-term sustainability and growth.

 Key Deliverables (9–12 Months)

• A costed, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Scalable supporter and beneficiary engagement journeys reaching tens of thousands annually
• Clear recommendations for future team structure, roles, and investment
• Strengthened income pipelines and improved forecasting accuracy
• Enhanced brand visibility and digital engagement within the automotive community
• Smooth transition to a permanent Director with strong foundations, documentation, and operational frameworks in place

Person Specification

Experience

• Significant senior leadership experience in Fundraising and MarComms within the charity sector
• Proven track record delivering fundraising strategies and measurable income and engagement outcomes
• Demonstrable success across individual giving, corporate partnerships, and digital fundraising
• Strong experience in brand, marketing, and digital engagement
• Experience leading teams through organisational change or transition
• Experience building and leading high-performing, multidisciplinary teams
• Ideally, experience engaging large communities, workforce-based audiences, or membership groups.

Knowledge & Understanding

• Strong understanding of supporter engagement, audience insight, and behaviour change
• Knowledge of multi-channel fundraising and modern marketing approaches
• Understanding of charity sector strategy, governance, and income models (desirable)
• Appreciation of the health and wellbeing challenges affecting working people and communities.

Skills & Capabilities

• Strategic thinker able to translate long-term ambition into practical delivery
• Strong leadership and team development capability, particularly during change
• Commercially and analytically minded with strong planning and forecasting skills
• Excellent communication, stakeholder engagement, and influencing skills
• Able to build clarity, confidence, and momentum within teams
• Collaborative and cross-organisational in approach.

Personal Attributes

• Calm, supportive, and steady leadership style suited to transitional environments.
• High emotional intelligence and strong interpersonal skills.
• Resilient, adaptable, and delivery focused.
• Purpose-driven with commitment to improving the wellbeing of the UK automotive community.

Success Measures

• Delivery of a clear, Board-approved Fundraising & MarComms Strategy aligned to 2030 goals
• Stronger, more sustainable voluntary income pipelines
• Increased brand reach, engagement, and supporter growth
• Improved supporter and beneficiary journeys and experience
• Clear future organisational design and capability roadmap
• Effective and smooth transition to permanent leadership.

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a corporate partnerships income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations and develop compelling, creative pitches and applications for corporate support. You will also play a key role in identifying opportunities and developing relationships with corporates to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways. 

Who are we looking for? 

Ygam is seeking an experienced corporate fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of corporate partnerships opportunities, spotting synergies and developing relationships with potential donors. By writing proposals and managing a calendar of supporting activities, you will not only hone your communication skills, corporate account development and management, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

Key tasks: 

• manage and grow a portfolio of small to medium corporate partners, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made in partnerships.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large corporates and other associated fundraising activity.  

The ideal candidate will be motivated, creative, and organised, with a knack for relationship building. This role suits an ambitious self-starter with excellent research, communication, writing, IT, and presentation skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work. 

Role Requirements 

Duties will include but not be limited to: 

Business Development

• Work with the Head of Fundraising to develop strategies which increase Ygam’s visibility in the corporate space.

• Conduct prospective supporter research; establish and grow the partnerships pipeline, and develop pitches to meet shared objectives, working with the Head of Fundraising. 

• Build strong relationships with organisations that share our values.

• Manage the prospect pipeline using Salesforce, segmenting the pipeline into areas of programme interest and tracking applications, expected and actual income and reporting deadlines. 

Relationship Building: 

• Craft engagement plans to deepen existing relationships and maximise fundraising opportunities 

• Provide excellent account management for new and established partners, including regular and meaningful communication.

• Produce relevant, creative, and compelling proposals, reports and updates to keep our corporate partners motivated and engaged. 

• Identify and execute creative ways to bring our work to life for funders.

• Ensure that relationships with donors (both new and existing) are maintained and managed effectively before, during, and after receipt of funds. 

• Effectively communicate Ygam’s vision, mission, and programmes to potential donors. Delivering and shaping engaging and emotive copy for appeal letters, emails, newsletters, and other promotional materials. 

• Contributing to wider Fundraising Department objectives, sharing innovative ideas, supporting all income streams, and promoting a culture of positive team-working. 

• Working closely with the External Affairs team to ensuring effective use of case studies, photography, statistics, and organisational information and that all communications are consistent and in line with Ygam brand guidelines. 

Working at White Ribbon UK

White Ribbon UK is the leading organisation working to prevent men’s violence against women and girls by promoting equality, positive masculinity, and healthy relationships. Our work transforms communities and workplaces and makes a real difference in ending violence. We reach many thousands of people, but we can’t do any of this without passionate and highly effective people working within our team.

We’re a registered charity headquartered in West Yorkshire.

Opportunities

Accreditation & Training Officer

We are looking for someone who can deliver high quality training to adults and young people in the workplace and community settings. You will be comfortable managing groups discussing sensitive issues and difficult topics.

You will be selling accreditation and training and encouraging organisations to engage with us. You will be guiding workplaces to develop an Action Plan which delivers impact on the ground.

This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. 

£31,793.01 per annum

Full-time

Permanent

About White Ribbon UK

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.

You will work closely with the Business Development Manager, work collaboratively with internal teams and external stakeholders.

Application Instructions

To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, Debbie Kershaw. The closing date for applications is Monday 20th April 2026 at 9 am. Interviews - First round 27th April 2026 (online), Interviews second round Wednesday 6th May 2026 (in person at our Hebden Bridge Offices).

Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

CEO

• Salary for FTE: £62,000 - £75,000 dependant on experience
• 38 hours a week over 5 days (flexibility for right candidate)
• Home-based with travel for events and meetings

Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.

This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.

Closing date for applications: Midnight on 22nd April 2026

Interviews with Trustees:  April / May 2026

The Bumblebee Conservation Trust (the Trust) is looking for a part-time (0.7 FTE) Head of Outreach.

Our vision is for a world where bumblebees are thriving and valued by everyone.

This role will:

• Lead on the development and implementation of an Outreach Strategy that inspires people and organisations, including policy makers, to take action for bumblebees. (Aim 2 of the Trust’s strategy)
• Lead on behaviour change impact reporting, ensuring data collection methods and tools are fit for purpose, and staff and volunteers have the necessary training and support to confidently report on the impact of face-to-face outreach activities.
• Lead on project development activities and work with the fundraising team to generate income to fund the sustainable growth of the Trust’s outreach activities across the UK.

You will be an excellent communicator and problem solver with experience in managing change and leading and motivating staff and volunteers. You will have a proven track record in securing grant funding and building strong partnerships with third party organisations, as well as experience in monitoring and evaluating the impact of public engagement and volunteering activities, including social and wellbeing impacts and behaviour change.

Please refer to the job description and person specification for more details of the role.

This is a part-time post for 24 hours per week.  Some overtime work may be required and a flexitime system is in place.

This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, home-based, or hybrid between the Trust’s office in Stirling and home-working.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.

The closing date is 5 p.m. 13 April 2026. Applications may close before the deadline, so please apply early to avoid disappointment.

The interview date is 28th April 2026.  Interviews will be held online.

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

Data Officer
Remote working
£30,000 pa plus excellent benefits
35 hours per week (part-time considered)
12 month fixed-term contract

The Data Officer for our Finance and Data team will play a key part in ensuring accurate, timely data flows into Dynamics CRM and other platforms, supporting Fundraising, Marketing and Communications colleagues to make informed decisions, run effective campaigns and deliver brilliant experiences for our supporters.

This is an exciting opportunity for someone with a passion for data, problem‑solving, and improving processes to make a real impact across the charity.

You will be responsible for supporting data load tasks by running pre‑defined scripts and updating source files, while also monitoring routine ETL jobs to identify and escalate any failures or irregularities. It includes carrying out basic investigations into data issues and contributing to data cleansing and validation activities to maintain high data quality. You will ensure accurate and complete imports of data from a variety of income sources into our CRM and maintain clear documentation of data processes, helping to improve and streamline data workflows.

What you will be doing

· Support regular data imports and updates, following set processes.

· Monitor daily and weekly data jobs, flagging problems early and ensuring smooth data flows.

· Help maintain high-quality, reliable data through cleansing and validation work.

· Prepare data extracts and reports to support teams across the charity.

· Contribute to projects that improve data quality, standards and processes. 

You are a purpose-driven individual with a genuine interest in data and an eagerness to learn. You have experience working with data in spreadsheets, databases or CRM systems and ideally some familiarity with Dynamics 365. You bring a methodical, detail‑focused approach to problem‑solving, good communication skills, and the ability to manage your time effectively across multiple tasks.

No specific qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team. 

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 10 April 2026
Interviews: w/c 20 April 2026

Role Overview
The Talent Set is delighted to partner with a charitable organisation seeking a strategic Head of Acquisition. This senior role involves leading multi-channel campaigns to optimise audience engagement, drive new supporter acquisitions, and adapt to shifting audience behaviours and fundraising priorities.

Key Responsibilities

• Develop and execute innovative multi-channel acquisition strategies, balancing digital and traditional media to reach diverse audiences.
• Lead and guide a team of specialists across paid media, digital engagement, direct mail, door drops, and other channels, ensuring integrated delivery and measurable outcomes.
• Oversee campaign planning, execution, optimisation, and reporting to meet ambitious fundraising targets and organisational goals.
• Drive channel testing initiatives, including DRTV, partial address mail, door-to-door, and new lottery concepts, ensuring evaluation and learning for future campaigns.
• Collaborate with internal teams and external agencies to maintain a flexible and agile approach aligned with evolving organisational priorities.
• Manage budgets effectively, ensuring maximum return on investment while supporting team development and innovation.
• Monitor key performance indicators such as conversion rates and gift rates, adjusting strategies to optimise supporter acquisition and retention.

Person Specification

• Proven experience in digital and traditional acquisition channels, with a track record of managing multi-channel campaigns in a charity or similar sector.
• Strong leadership skills with the ability to guide multi-disciplinary teams and foster a collaborative environment.
• Excellent understanding of media planning, campaign optimisation, and performance analytics.
• Ability to adapt to changing market conditions, audience behaviours, and organisational priorities.
• Effective communicator who can build relationships with internal stakeholders and external agencies.
• Commercial awareness, with experience managing budgets and ensuring cost-effective campaign delivery.
• A strategic mindset combined with operational execution capabilities.

What’s on Offer
Salary: circa £60,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.