Digital skills officer jobs in London, greater london

Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world’s biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events. 

We are seeking a self-motivated and detail-orientated individual to oversee the effective running of Theos' supporter relations programme and support the growth of our fundraising from individual donors. In this role, you will manage key donor relationships, co-ordinate mailings and plan supporter events. You will work closely with our Communications team to develop and implement creative strategies that inspire generous support through digital and social media channels. Your responsibilities will also include developing a new legacy fundraising stream and ensuring all supporter data is managed in compliance with data protection legislation. 

With hands-on experience in charity fundraising and CRM database management, you will track and report financial performance against fundraising targets, collaborating with our Philanthropy and Fundraising teams to maximise giving opportunities. Your excellent communication and organisational skills will enable you to prepare compelling cases for support and build strong, lasting relationships with donors.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences and motivations in your own words. 

Theos is part of Bible Society and is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: 7 September 2026 

Interview date: 24 September 2026 (1st round online) and 1 October 2026 (2nd round in London)

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.

About the role

This is a new, exciting part-time and fixed-term role, to support our Carer Services team in managing and delivering key projects. The breadth of the role will span research, design, development and project monitoring and evaluation.

About you

Do you have project management experience, and enjoy research, design and development activities? Do you have excellent communication and relationship building skills? Are you looking to join a high performing team on a part-time basis? Then this could be the role for you!

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Sunday 20 September.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

There will be a two stage interview process with rolling interviews as we receive applications with the right to appoint ahead of the closing date.

Carers UK may carry out online and social media checks before a formal offer is made.

• Salary - £39,425 - £40,463
• Location - Kenya or the UK
• Team - Digital Team
• Line Manager - Digital Delivery Lead
• Line Reports - Matrix (Technical) Systems and Salesforce Officer
• Hours - 35 hours per week
• Contract - Permanent

Closing date: 31-8-2026

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

SALESFORCE ADMINISTRATION & SYSTEM MANAGEMENT

• Act as the system owner and technical lead for Start Network’s Salesforce platform, ensuring it supports the needs of a global, network‑based organisation.
• Design and maintain Salesforce access and security controls, balancing strong data protection with practical access for teams working across regions and functions.
• Implement and uphold data governance and data quality standards within Salesforce, working closely with the Data Manager to align with wider organisational frameworks.
• Design and deliver scalable automation (e.g. flows, validation rules, custom objects) to reduce manual effort and support efficient, consistent ways of working.
• Design, manage and optimise integrations between Salesforce and other organisational systems (e.g. FormAssembly, reporting and automation tools), ensuring reliable data flows and joined‑up processes.
• Translate organisational and programme processes into clear, scalable system solutions that work for staff and partners across the network.
• Own and maintain the Salesforce data model, ensuring it reflects how Start Network operates today while remaining flexible for future growth and change.

MICROSOFT 365 OVERSIGHT

• Provide oversight of Microsoft 365 administration, licensing and configuration, ensuring tools are well‑aligned to organisational needs, strong security standards, and responsible use of resources.
• Define and maintain access and security principles for Microsoft 365, working collaboratively with operational teams and external providers (e.g. Twin Systems) to ensure consistent and proportionate controls.
• Provide guidance on the effective use and optimisation of Microsoft 365 tools (e.g. Teams, SharePoint, OneDrive), supporting clear organisational ways of working and collaboration across regions and teams.

 SYSTEM OWNERSHIP & ARCHITECTURE

• Own the organisation’s digital systems landscape, with Salesforce as the primary platform.
• Ensure alignment and integration across systems (e.g. FormAssembly, Power BI, M365, etc.).
• Define and maintain system architecture and data flows.
• Evaluate and recommend new tools in alignment with organisational needs and existing systems.

USER SUPPORT & CAPACITY BUILDING

• Provide escalation-level support and technical guidance for complex system issues
• Oversee resolution of complex technical issues, working with internal and external stakeholders
• Support capability building through guidance and training on system usage and best practices
• Partner with teams to identify capability gaps and improve system usage.

REPORTING & DASHBOARDS

• Define and lead the technical enablement of reporting across Salesforce and connected platforms
• Support programme, membership, and assurance teams with data extraction and visualisation needs.
• Support donor reporting requirements, including standardised data outputs and IATI
• Ensure data structures support effective reporting, analytics, and decision-making across the organisation.

PROJECT DELIVERY & ENHANCEMENTS

• Lead the design and delivery of Salesforce and system enhancements
• Liaise with external developers/consultants when specialist configurations are required.
• Ensure system changes are documented and aligned with data governance standards.
• Provide technical direction for system improvements and ensure alignment with overall architecture.

DATA GOVERNANCE & COMPLIANCE

• Uphold data protection standards, including GDPR compliance.
• Ensure systems operate in line with Start Network’s values and commitments on data responsibility.
• Support audits, risk assessments, and internal reviews with accurate system documentation and reporting.
• Define and uphold data governance frameworks across systems, ensuring consistency, integrity, and compliance within Salesforce context.

START NETWORK CULTURE

• Carries out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• A commitment to the Start Network vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

SKILLS, KNOWLEDGE AND EXPERIENCE

ESSENTIAL

• Proven strong experience as a Salesforce Administrator or specialist, with responsibility for configuring and maintaining a complex Salesforce environment
• Strong working knowledge of Salesforce platforms relevant to Start Network’s context (e.g. Nonprofit Cloud, Sales Cloud, Service Cloud, Agentforce or equivalent automation/AI features).
• Demonstrated experience designing and implementing automation, custom configurations and integrations that support scalable, efficient ways of working.
• Ability to translate organisational and programme needs into effective system and data solutions, using sound judgement and analytical skills.

DESIRABLE

• Experience working in NGOs, membership organisations, or humanitarian contexts.
• Familiarity with grant management or partner due diligence systems.
• Experience with API integrations and third‑party apps (e.g., FormAssembly, Mailchimp).
• Project management experience (e.g., Agile, Scrum).

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Since 2018, the LRU has grown its membership to over 7,000 renters across London.  Through our six branches, we support renters to take action to transform the housing system.  Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.

The Operations Lead plays a key role in facilitating the union’s work, every day. By overseeing the systems, processes and resources that keep the union running effectively, this role creates the conditions for every part of the union to thrive. Working across teams, the Operations Lead helps ensure the organisation is resilient, efficient and well-equipped to achieve its goals.

You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions.  We expect staff to uphold the union’s values, and work together to implement collectively agreed strategies.  Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.

Key decisions are held by the elected member Coordinating Group and subcommittees, with staff inputting into and facilitating these decisions.

Job description 

This role is varied, and can look different month-to-month.  This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.

Building collective capacity

• Convening the line management team, organising monthly meetings and ensuring actions are being completed
• HR administration, including holding new starter induction processes; ensuring annual reviews are completed; supporting line managers when conflict or performance issues arise; and ensuring policies are reviewed and kept legally compliant
• Overseeing financial management, including processing invoices and expenses, annual budget development, and holding the relationship with our external accountant.
• Overseeing fundraising including prospecting, bid writing, reporting and fundraising strategy development with the fundraising team
• Overseeing office and resource management
• Overseeing formal compliance and risk management, including insurance, GDPR, and engagement with Companies House
• Inputting into staff decisions and LRU strategy discussions
• Taking part in team meetings
• Joining staff working groups when capacity allows

Building leadership

• Providing support to the elected member Staffing and Finance, and Information and Knowledge subcommittees

Building the power of the union

• Overseeing digital infrastructure, working with the Database Support Officer, and engaging external support when needed.
• Supporting member onboarding process, working with the Union Coordinator – Membership and Democracy.
• Participating in cross-staff calls sessions at least once a month.
• Attending and taking on roles at cross-union meetings, events, trainings and gatherings or other project meetings, across the year as capacity allows.
• Monitoring and responding to messages in main inboxes and carrying out other administrative tasks related to our membership system.

Person specification

• Experience coordinating the day-to-day operations of an organisation, ensuring systems, processes and priorities are effectively managed.
• Strong planning and problem-solving skills, with the ability to improve processes and identify practical solutions.
• Experience supporting people management processes, which can include recruitment, induction, performance management or employee relations, with the ability to work sensitively and maintain confidentiality.
• Experience overseeing organisational finances, including budgets, invoices and expenses, and working confidently with external finance professionals.
• Experience managing organisational compliance and governance, including risk management, data protection and maintaining accurate organisational records.
• Strong ability to build positive and effective relationships with a range of people, who have different experiences and positionalities
• Excellent written and spoken communication skills, with the ability to communicate clearly with a range of people to confidently explain processes and decisions
• Confidence using and overseeing digital systems, with the ability to support others in using them
• An ability to work independently, exercising sound judgement – and work collaboratively as part of a small team.
• A commitment to LRU values

The Events and Marketing Officer will play a crucial supporting role in promoting the work of the Sutton Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences through our events and marketing. This is a newly created role, introduced to expand our capacity and significantly grow our roster of external events in the Trust's 30th anniversary year.

The postholder will work alongside the Marketing and Events Manager to create, coordinate and maintain our event schedule. They will need excellent skills in organisation, project planning and communication to support the delivery of both online and in-person events, many of which will focus around the 30th anniversary in 2027.

This is an exciting opportunity for an organised and proactive individual to create and deliver engaging events to maximise our impact and influence with key stakeholder audiences. The postholder will also support brand and marketing activity across the charity, bringing creativity, an eye for detail and a strong audience focus to all of our branded materials.

Main duties

Event support

• Take a lead on a range of Sutton Trust in-person events and webinars, many of which will focus around research reports and government policy. This includes creating detailed briefings, managing relationships with speakers and stakeholders, working with venues and suppliers and promoting events through channels, including social media, newsletters and email invites to maximise engagement.
• Support with the development of our series of events for the Sutton Trust's 30th anniversary. This may involve events in parliament, part conferences and wider events with universities and corporate partners.
• Maintain an events calendar that can be used across the organisation.
• Manage the recording of event information and engagement on Salesforce.
• Manage digital engagement, uploading of events to the Sutton Trust YouTube channel and maximising viewership through promoting them to our audiences.
• Create detailed event evaluation reports for internal stakeholders and funders.

Marketing

• Advise and support colleagues across the organisation with marketing activity including use of Sutton Trust brand guidelines, Campaign Monitor and Canva.
• Work with the Marketing and Events Manager to further strengthen the Sutton Trust brand, including the updated tone of voice and messaging and new visual elements.
• Support with the proofing and production of cross-Trust marketing materials, including items for Programmes and Development teams.
• Support with the management and development of Sutton Trust email communications through Campaign Monitor.

Other

• Regularly update Communications and Research stakeholder lists as needed.
• Work with colleagues to maintain communications and content planning grids.
• Track and assess event engagement across different marketing platforms, including newsletters and social media.
• Write copy as required.
• Keep up to date with events in the sector.
• Feed into the wider work of the Research and Communications team.
• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Excellent organisational and project management skills
• Experience in event delivery, including in-person, online and hybrid events (even if in a voluntary role)
• Excellent verbal and written communication skills across a range of different audiences and stakeholders
• A strong understanding of event management, including an awareness of the importance of briefing documents, relationship management, supplier management, event promotion and event logistics
• An understanding of the importance of branding and brand development
• An eye for detail, and the ability to work accurately to tight deadlines
• An understanding of how to use Canva and email platforms (such as Campaign Monitor) to support with marketing activity (desirable)

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Has first-class interpersonal skills
• Is able to work both independently and collaboratively within a small team
• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, fixed-term 18-month contract
• Salary: £33,700 - £37,000 per annum, depending on experience
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
• A DBS check may be required

Interviews

Applications should reach us by 23:59 on Sunday 6th September, with first round interviews held over Zoom on Tuesday 22nd September, and second round interviews held at our London offices on Thursday 1st October.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Membership & Programmes Officer

The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.

Contract

Fixed Term, 12 months’ maternity cover with scope for extension

Salary

£32,000

Hours

37.5 (Monday - Friday)

Reports to

Membership, Events and Programmes Manager

Location

PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).

Job purpose

The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.

You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.

Main responsibilities

Membership

1. The principal contact for all membership services

• As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
• You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
• You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
• You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
• You will be responsible for collating and reconciling membership data, including data cleansing  and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
• You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
• Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee

Specialist Groups and Networks

2. To support our specialist groups and member networks

• The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
• Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
• Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
• Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
• Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager

PSA Programmes

3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.

• Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
• You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
• Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required

The PSA Annual Conference

• The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.

Specific tasks regarding the PSA Annual Conference may include, but are not limited to:

• Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
• Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs

• Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
• Assisting with the production of online conference information and the delegate guide

Other duties and responsibilities:

• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation

• On occasion, this may entail supporting colleagues in work areas outside of this job description

• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.

• The post-holder is expected to provide general support in running the PSA office

• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR

Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the  Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).

Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.

Terms of Employment

1. The starting salary will be £32,000.

2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. 25 days annual leave, plus bank holidays.

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.

By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.

Use of AI in applications

We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.

Interview

Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.

Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.

• Looking for a role where no two days are the same?
• Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
• Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
• As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
• This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.

Why Join EDT?

At EDT, our values aren't just words. They shape everything we do.

• Passionate about creating equitable access to STEM careers
• Dynamic in our response to a changing world
• Collaborative with industry, educators and communities
• Respectful of young people's potential and lived experiences

What You'll Be Doing

• Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
• Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
• Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
• Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
• Inspire and engage large groups of young people through confident presentations and interactive learning experiences
• Manage programme data, CRM records, participant feedback and reporting to support continuous improvement

Please refer to the Job Description for the full list of responsibilities and person specification.

Who We're Looking For

• Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
• A confident presenter who can motivate, engage and inspire young people
• Strong stakeholder management and relationship-building skills
• Experience coordinating events, workshops, programmes or educational activities
• Passion for creating opportunities and improving outcomes for young people
• Willingness to travel and occasionally support overnight or residential programmes

What's In It For You?

• Salary of £27,300 to £32,400 depending on skills and experience
• Hybrid working with flexibility built into the role
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Wellbeing support and employee benefits

Location

• Hybrid working
• Office base in Southampton or Welwyn Garden City
• Travel across the South of England, including London and South Wales
• Home working, office working and delivery on partner sites
• Occasional overnight stays required

Why This Role Stands Out

• As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
• As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
• As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
• As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.

Hashtags

#DeliveryOfficer #DeliveryOfficerJobs #EducationOfficer #ProgrammeDelivery #STEMJobs #STEMEducation #YouthEngagement #OutreachOfficer #ProgrammeCoordinator #EventManagement #SchoolsEngagement #EducationJobs #CommunityEngagement #ProjectCoordinator #EmployerEngagement #EducationCharity #HybridWorking #SouthEnglandJobs #SouthamptonJobs #WelwynGardenCityJobs #STEMCareers #YouthProgrammes #CareersInEducation #EducationRecruitment #STEMOutreach #StudentEngagement #ProgrammeManagement #EducationCareers #DeliveryOfficerCareers #YouthDevelopmentJobs

About Transform Justice

Transform Justice is a national charity working for a fair, open and compassionate justice system. We believe that evidence about what works to reduce crime and prevent reoffending should be at the heart of policy decisions and embedded into practice.

We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. Current projects include our FairChecks campaign for criminal records reform, our mass court observations programme CourtWatch London, and our work to reduce the unnecessary pre-trial imprisonment of children

The role

We are seeking a dynamic senior campaigns and communications officer to drive our public impact. You will lead communications for our high-profile FairChecks campaign for criminal records reform, coordinate our popular podcast, and elevate the digital presence of Transform Justice. This is a multi-faceted role combining grassroots movement-building, digital marketing, and creative content production.

The role is home-based and you will use your own equipment, so you will need to be able to work on your own with little day-to-day supervision. There is the option to work at an office in Old Street, London up to two days a week with other Transform Justice team members. The team also meets regularly online and for fortnightly in-person team meetings in London.

Key responsibilities

Campaigning

● Leading campaign communications for FairChecks

● Using Google Ads, social media advertising and media engagement to recruit new FairChecks movement members and promote various other projects

● Driving active supporter participation by designing direct campaign actions via Action Network

● Shaping the strategic direction of the FairChecks campaign and tracking progress

Producing content for newsletters and social media

● Drafting newsletters for various project mailing lists

● Overseeing the social media accounts for various projects

● Producing succinct social media copy, including story-based posts

● Designing basic graphics and video content using Canva, Premiere Pro or alternative

Managing websites and production of reports

● Managing the Transform Justice and FairChecks websites via WordPress

● Editing and proofreading reports, briefings and submissions

● Leading on visual design and production of reports using InDesign

Providing administrative support

● Organising meetings and assisting with podcast scheduling

● Preparing and sending stakeholder correspondence

● Inbox management for general and project enquiries

● Other reasonable duties as required

Skills and experience

Essential

● At least two years of work experience in a campaigns or communications role.

● Proven track record in digital campaigning, mass email communications, mobilisation, petitions or other digital actions.

● Demonstrable experience creating social media content, including proficiency in basic graphic design using platforms such as Canva.

● Strong attention to detail and proven ability to produce accurate work.

● Ability to communicate clearly and concisely in writing and adapt tone based on audience.

● Ability to work remotely with little supervision and use initiative to achieve your objectives, seeking advice and support when needed.

● Flexible, willing and enthusiastic to work on a range of different projects and tasks.

● Committed and driven to help achieve the aims of Transform Justice.

● Applicants must already have the right to work in the UK.

Desirable

● Experience using Action Network

● Experience using Canva

● Experience using WordPress

● Proficiency in InDesign

What we offer

● A collaborative, passionate, and supportive working environment.

● Flexible working hours and hybrid office options.

● Opportunity to buy extra leave days

● Enhanced maternity pay

● Opportunities for professional development and training.

Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.

Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.

Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of all of our work is absolutely vital to achieving this and helping people thrive, and we are looking for an interim Head of Impact and Evaluation to join us on a 12-month maternity contract to support this work.

As Interim Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.

We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.

We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.

This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Do you enjoy using creativity and technology to help people hear the good news of Jesus? 

London City Mission is seeking an Audio Visual & Creative Support Officer to join our Training and Formation Department. 

In this varied role, you will provide high-quality audio-visual and creative support for training events, conferences, and online learning. From managing audio visual and presentations to creating engaging digital resources and video content, you will help equip Christians across London and support the development of gospel workers.

About the Department

The Training and Formation Department equips Christians to confidently live and share the gospel. We do this by:

• Training the Church of London through conferences, training events, and digital learning resources.

• Forming gospel workers by developing London City Mission Missionaries, Pioneers, and other field staff through biblically grounded training and ongoing formation.

Key Responsibilities

• Provide AV support for training events, conferences, meetings, and other gatherings.

• Set up, operate, and maintain AV equipment.

• Create presentations, graphics, printed materials, and digital resources.

• Film and edit video content for training and online learning.

• Support the development of online courses and digital learning resources.

• Manage AV equipment and media assets.

• Work with colleagues to deliver high-quality events and provide creative support across the organisation.

The successful candidate must have:

• Experience supporting AV at events.

• Confidence using creative software such as Canva, Adobe Creative Suite, or similar.

• Experience filming and editing video content.

• Strong design skills and attention to detail.

• Excellent organisational and problem-solving skills, with the ability to manage multiple priorities.

• A commitment to the vision and values of London City Mission and a desire to use your creative gifts to support gospel ministry.

If you are passionate about combining creativity, technology, and mission to serve the Church across London, we would love to hear from you.

Salary Range: £30,784-£35,941 (depending on experience)

Location: London, Tower Bridge Road

WorkingHours: Full-time 40 hours inclusive of lunch breaks (office-based, with some remote working)

Contract: Permanent

There is an occupational requirement that the person appointed be an evangelical Christian.

Closing date for applications:  Thursday 3rd September at 12 noon.

Interviews will be held on Friday 17th September 2026.

Role Overview
The Talent Set are delighted to partner with an amazing health charity on a fantastic Content Officer role. The successful candidate will be responsible for developing and managing engaging content that supports the organisation’s objectives, ensuring clear messaging across multiple platforms.

Key Responsibilities

• Create, edit, and publish compelling content for digital and print channels, aligned with organisational goals.
• Develop content strategies that enhance audience engagement and support awareness campaigns.
• Manage content calendars and coordinate with relevant teams to meet deadlines.
• Analyse content performance and recommend improvements based on insights.
• Adhere to brand guidelines and maintain a consistent tone across all communications.
• Support the organisation in enhancing its digital presence through innovative content solutions.

Person Specification

• Proven experience in content creation, editing, and management across digital and offline formats.
• Excellent written communication skills with attention to clarity and accuracy.
• Ability to adapt content style for diverse audiences and platforms.
• Strong organisational skills and the ability to handle multiple projects simultaneously.
• Good understanding of digital analytics tools and content performance metrics.
• Collaborative approach with excellent teamwork and stakeholder engagement capabilities.
• Flexibility to work on-site according to organisational requirements.

What’s on Offer
Salary: £33,698

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the role:

We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills. 

This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings. 

About the organisation:

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. 

Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment. 

Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.

We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.

Main duties and responsibilities:

Membership engagement 

• Support potential new members through our member application process, prepare applications for review by the board 

• Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs

• Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers. 

• Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met 

• Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp 

• Take ownership of longer-term projects to support and improve our membership engagement offer 

• Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework 

Communications and Engagement 

• Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events 

• Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies 

• Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members. 

• Update and manage the website with any relevant news or information. 

• Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement. 

• Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework. 

Policy and team support 

• Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning. 

• Draft meeting agendas and send along with any supporting documentation in advance of any meetings. 

• Take the minutes at various meetings, summarise for distribution, and follow up on any actions. 

• Monitor and report on the attendance levels of our members’ meetings, working group meetings and events. 

• Draft and administer satisfaction and impact surveys, and report on the results. 

• Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers. 

Person Specification (Essential Skills and Experience):

Communication skills:

• Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.

• An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.

• A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.

Organisational skills:

• Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.

• Strong attention to detail whilst maintaining the ability to work quickly and responsively. 

• Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management. 

Interpersonal skills:

• The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.

• High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

Professional skills and experience: 

• Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination. 

• Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva. 

• Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.

• Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy. 

• An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation 

Personal qualities 

• Initiative and growth mindset: the ability to identify and act on opportunities. 

• A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs. 

• Commitment to embed anti-racism across all aspects of our work. 

Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.

Please note we will only accept applications that include a cover letter.

Application Instructions

Please submit a CV and cover letter (max 5000 character) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. 

If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Media Officer role. This position involves supporting the charity’s public relations efforts across digital and traditional channels, enhancing their public profile, and inspiring action through impactful media campaigns and engaging content.

Key Responsibilities:

• Assist in planning and delivering integrated, digital-first PR campaigns that generate media coverage at national, regional, and digital levels.
• Write and distribute press releases, media briefings, opinion articles, and other communications materials to secure positive media attention.
• Develop and maintain professional relationships with journalists, broadcasters, and media outlets, managing media enquiries and proactively pitching stories.
• Support media activities for campaigns, events, and partnerships to meet shared objectives.
• Collaborate with the Celebrity and Influencer team to maximise opportunities with ambassadors and high-profile supporters across various media platforms.
• Create, film, edit, and publish engaging digital content for platforms including TikTok, YouTube, Instagram, and LinkedIn.
• Monitor media coverage, compile reports, and evaluate campaign effectiveness to identify opportunities for improvement.
• Assist with media visits, interviews, photo calls, and content gathering both in the UK and internationally as needed.
• Contribute to the out-of-hours media support rota and be willing to undertake occasional travel.
• Uphold the charity’s commitments to equity, inclusion, and safeguarding in all activities.

Person Specification:

• Excellent written and verbal skills, capable of producing engaging, accurate media content.
• Experience in a press office, PR agency, communications team, or journalism role.
• Good understanding of the UK media landscape and identifying newsworthy stories.
• Proven ability to create content for digital and social media platforms such as TikTok, YouTube, Instagram, and LinkedIn.
• Experience supporting integrated media campaigns across traditional and digital channels.
• Confidence in building and maintaining relationships with media professionals and external stakeholders.
• Organisational skills to manage multiple priorities and meet tight deadlines.
• Awareness of how media efforts can support fundraising, advocacy, and public engagement strategies.
• A collaborative, proactive attitude with a willingness to learn and develop.
• Commitment to principles of equity, inclusion, and safeguarding.

What’s on Offer:

• Salary: £35,000
• Location: Hybrid - 2 days onsite in London
• Contract: 6 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.