Emotional health and wellbeing support worker jobs

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports. 

The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team. 

As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.

The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation. 

Role description 

You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for: 

Main Tasks 
 

1. All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
2. Composing and producing letters, documents, reports and presentations in a range of formats as requested 
3. Collating and maintaining statistical information using databases and spreadsheets
4. Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies. 
5. Updating MindOut’s website and social media and assisting with producing newsletters 
6. Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information 
7. Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems. 
8. Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery. 
9. Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers 
10. Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation 
11. Carrying out background research and present findings in subjects which are relevant to the work of MindOut 
12. Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes 
13. Organising mailings and other publicity tasks to promote the work of MindOut 
14. Maintaining strict confidentiality with regard to information given by and information about service users 
15. Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard. 

Please view attached job description and specification for futher details.

Interviews to be held 12 &13th August.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join our South West London Team. Reporting to Service Delivery Coach, Gavin Hughes.

Position: 000028 Stroke Association Support Coordinator

Location: Home-based, South West London – Fixed Term Contract until 31st March 2027. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings).

Hours: Part-time, 28 hours per week

Salary: Circa £22,600 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)  (FTE circa £28,300 per annum plus any London weighting if applicable)

Contract: Fixed Term Contract until 31st March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 2 August 2026

Interview Date: 12 August 2026, London EC1V 2PR 

The Role

Key responsibilities will include:

· Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.

· Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.

· Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have experience in:

· Providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers

· Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home

· Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

LGBTQ+ Youth Work Support Worker

Reports to: LGBTQ+ Youth Work Lead

Hours: 0.7 FTE (approximately 26 hours per week)

Salary: £29,644 (pro rata - £20,750.80)

Contract: Confirmed thru end Mar 2027 with possibility of extension until Mar 2028

Location: Multiple sites across 4 counties in north Wales

Evening work: Willingness to work up to 3 evenings per week required

Travel: Own transport essential

Closing Date for Applications: 10th August

Interview Dates:18th & 20thAugust

Purpose of Role

The LGBTQ+ Youth Work Support Worker will co-produce and deliver programmes and activities with and for LGBTQ+ young people across multiple sites. Working under the supervision of the Viva LGBTQ+ Lead, this role focuses on creating safe, inclusive spaces where LGBTQ+ young people can connect, develop skills, and access support.

Key Responsibilities

Direct Youth Work Delivery:

• Co-produce and deliver LGBTQ+ youth groups across a number of sites
• Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
• Provide one-to-one support and key working for LGBTQ+ young people
• Support advocacy for LGBTQ+ young people
• Facilitate participation and co-production with young people

Quality and Communications:

• Contribute to quality assurance and evaluation
• Support impact measurement and reporting
• Contribute to communications, media, and marketing activities (including social media)

Professional Practice:

• Participate fully in reflective peer supervision
• Maintain safeguarding duties commensurate with role
•  Attend and complete training and CPD as directed
• Follow instructions for budgeting and financial record keeping

Person Specification

Essential Qualifications:

• Level 2 Youth Work qualification or above (or working towards Level 2)

Essential Experience:

• Experience of youth work or community work with young people
• Experience and understanding of issues impacting upon LGBTQ+ young people and communities

Essential Skills:

• Ability to build positive relationships with young people
• Good group work and activity planning skills
• Understanding of safeguarding principles
• Good communication skills
• Basic IT skills including social media
• Access to own transport and ability to travel between delivery sites
• Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

• Commitment to LGBTQ+ equality and inclusion
• Warm, approachable, and non-judgmental
• Reliable and professional
• Team player who can also work independently
• Commitment to youth work values and reflective practic
•  Willingness to learn and develop

Desirable:

• Knowledgeable through lived experience
• Welsh language skills (or commitment to undertake)
• Experience working across multiple sites
• Experience using creative and/or physical activities within youth work (e.g. arts, crafts, media, dance, sports etc.)

Manylion y Swydd

Teitl y Swydd: Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: 0.7 CALl (tua 26 awr yr wythnos)

Cyflog: £29,644 (pro rata - £20,750.80)

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mawrth 2027, gyda'r posibilrwydd o ymestyn tan fis Mawrth 2028

Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru

Gwaith gyda'r nos: Rhaid bod yn barod i weithio hyd at dair noson yr wythnos

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld: 18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ yn cydgynhyrchu ac yn darparu rhaglenni a gweithgareddau gyda phobl ifanc LHDTC+ ac ar eu cyfer ar draws safleoedd lluosog. Gan weithio o dan oruchwyliaeth Arweinydd Viva LHDTC+, bydd y rôl hon yn canolbwyntio ar greu mannau diogel a chynhwysol lle gall pobl ifanc LHDTC+ gysylltu ag eraill, datblygu sgiliau, a chael mynediad at gymorth.

Prif Gyfrifoldebau

Darparu Gwaith Ieuenctid yn Uniongyrchol:

• Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+ ar draws nifer o safleoedd
• Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
• Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
• Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+
• Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

Ansawdd a Chyfathrebu:

• Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth
• Cefnogi mesur ac adrodd ar effaith y gwasanaeth
• Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata (gan gynnwys y cyfryngau cymdeithasol)

Ymarfer Proffesiynol:

• Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
• Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
• Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad
• Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Manyleb y Person

Cymwysterau Hanfodol:

• Cymhwyster Gwaith Ieuenctid Lefel Dau neu uwch (neu'n gweithio tuag at Lefel Dau)

Profiad Hanfodol:

• Profiad o waith ieuenctid neu waith cymunedol gyda phobl ifanc
• Profiad a dealltwriaeth o'r materion sy'n effeithio ar bobl ifanc a chymunedau LHDTC+

Sgiliau Hanfodol:

• Y gallu i feithrin perthnasoedd cadarnhaol gyda phobl ifanc
• Sgiliau da mewn gwaith grŵp a chynllunio gweithgareddau
• Dealltwriaeth o egwyddorion diogelu
• Sgiliau cyfathrebu da
• Sgiliau TG sylfaenol, gan gynnwys defnyddio'r cyfryngau cymdeithasol
• Mynediad at ddull trafnidiaeth personol a'r gallu i deithio rhwng safleoedd darparu gwasanaethau
• Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol:

•  Ymrwymiad i gydraddoldeb a chynhwysiant LHDTC+
•  Cynnes, hawdd mynd ato ac anfeirniadol
• Dibynadwy a phroffesiynol
• Chwaraewr tîm sy'n gallu gweithio'n annibynnol hefyd
• Ymrwymiad i werthoedd gwaith ieuenctid ac ymarfer myfyriol
• Parodrwydd i ddysgu a datblygu

Dymunol:

• Gwybodaeth ac arbenigedd sy'n deillio o brofiad bywyd
•  Sgiliau Cymraeg (neu ymrwymiad i ymgymryd â hyfforddiant Cymraeg)
•  Profiad o weithio ar draws safleoedd lluosog

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).

 Please see the attached Job Profile for a full list of responsibilities 

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.

Job Description

Context:

CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.

Purpose:

The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.

Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.

Personality:

We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised. 

We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.

We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions. 

We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.

Passion:

We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.

• Reporting to: Head of Church & Client Support

• Direct Reports: Enhanced Support Leads

Responsibilities

• Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:

  • Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs

  • Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.

  • Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.

• Workload management to facilitate an effective debt service by:

  • Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.

  • Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.

• Overseeing Specialised Client Support 

  • Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations. 

  • Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.

  • Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.

  • Confidence in and experience of speaking about topics of vulnerability and safeguarding.

  • Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.

• Overseeing the grants specialists workload

  • Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.

  • Building and maintaining strong relationships with new and existing grant funders.

  • Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required. 

• Management of Key Stakeholder Connection

  • Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.

  • Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing. 

• External reporting

  • Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.

• Mitigate risk by:

  • Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.

• Foster a healthy team culture within their immediate team and across the department through 

  • Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.

  • Encouraging engagement with wider CAP life and relevant regional events.

  • Monitoring, sharing and taking action based on the available data sources 

  • Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.

• Champion the value of personal development by

  • Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting 

  • Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews 

  • Invest in their own personal development and attend relevant training within Service Delivery and across CAP

• Staff wellbeing 

  • Oversight of approvals for Service Delivery clinical supervision referrals.

  • Coordination of peer reflective practices groups with external providers.

• Strategic Direction

  • Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.

  • Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs

• Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager

Skills required

• Confident decision maker

• Excellent communication at all levels

• Ability to produce excellent results through the use of team dashboards

• Ability to lead a team in actively promoting the cultural values of CAP

• Ability to develop strengths and skills in others

• Ability to challenge poor performance

• Ability to prioritise time, tasks and attention effectively in a pressured environment

• Able to hold a good balance between detail and the ‘big picture’

• Good strategic insight and understanding of organisational aims

• Ability to collaborate across teams and departments

• High emotional intelligence and ability to understand the human factors involved in the role

• Capable of maintaining own emotional wellbeing

• Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies

Experience:

Essential

• Experience of delivering results in a service based environment

• Experience of having to work using your own initiative

• Experience of supporting vulnerable people

• Experience in a safeguarding coordination role 

• Experience of leading and managing a team of staff

Desirable

• Experience of working within Service Delivery, and CAP debt help procedures

• Experience of leading a safeguarding or vulnerable client project. 

• Experience of leading teams to meet key objectives or targets

• Mental health first aid training or similar experience

Culture

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Christian Commitment

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith 

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Other Responsibilities

• Being willing to pray with each other and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences and team revive days.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

Educational requirements

• A levels or equivalent 

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

We are looking for a Delivery Partner Manager to develop and manage AllChild’s partnership of voluntary and community organisations in Hastings, ensuring excellent quality specialist support which drives positive outcomes for children, young people and their families.

Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local systems and communities to identify and support young people most at risk of poor social, emotional and academic outcomes. Through our two‑year Impact Programme, we work with schools and local partners to build coordinated, place‑based support around children and families.

This role has a focus on establishing AllChild in a new region. You will be responsible for building strong, trusted relationships across the local community, developing deep knowledge of the local landscape, and embedding AllChild within existing networks and partnerships.

For further information and details on how to apply, please visit our website via the apply button.

Closing date: 28 August 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

The post is:

Hours - 35 per week

Salary - £25,883 + 5% pension contribution p.a.

Based in - Truro, covering Cornwall.

Start date - August 2026.

Holiday - 28 days a year including public holidays (basic entitlement rising 1 day per year up to 5 years service)

The purpose of the role is to deliver high-quality, trauma-informed, LGBTQ+-affirming domestic abuse support across crisis advocacy and recovery pathways, enabling survivors to access safety, protection, healing and longer-term stability.
The postholder will provide:

• Risk-led Independent Domestic Violence Advocacy (IDVA) for LGBTQ+ survivors experiencing domestic abuse, and
• Recovery-focused emotional and wellbeing support for LGBTQ+ survivors who are post-crisis and rebuilding their lives.

The role recognises that LGBTQ+ survivors face additional barriers to disclosure, safety and access to support, including discrimination, minority stress, fear of services and exclusion, and requires culturally competent, inclusive and anti-oppressive practice throughout.

Interested? Pop along to the Work For Us page on our website where you will find the Application Form and Job Description:

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.

We are recruiting for a Children and Young People’s Independent Sexual Violence Advocate (ChISVA) to support and empower young survivors of sexual violence and abuse.

The ChISVA will provide information, support, advice and advocacy to children and young people who have experienced sexual assault or sexual abuse in Cambridgeshire and Peterborough. The post holder will deliver child-centred support to young survivors and non-abusing care givers around criminal justice processes, wellbeing, education and safety, while ensuring child protection procedures are followed at all times.

The post holder will work closely with other agencies such as Social Care, the Police, Education, the Crown Prosecution Service (CPS) and voluntary sector organisations to ensure that children and young people are kept safe and are well supported. They will prioritise, assess, plan, evaluate and deliver all relevant aspects of support to an agreed and expected high standard.

This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the criminal justice system.

For more information and to apply for the role, please click on the 'Redirect to Recruiter' button to visit our website where you will find all the documents and details required.

LGBTQ+ Youth Worker - Outreach

Reports to: LGBTQ+ Youth Work Lead

Hours: Full-time (37 hours per week)

Contract: Confirmed until end May 2027. We would welcome secondment applications for this post as well. Based on successful future fundraising this role could be extended

Salary: £32,475.00

Location: Multiple sites across 4 counties, with focus on rural and underserved areas

Unsociable hours: This role involves some unsociable hours of work, and requires flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Travel: Own transport essential – travel expenses will be reimbursed

Language: Able to communicate in Welsh and English, both verbally and in writing (essential)

Closing Date for Applications: 10th August

Interview Dates: 18th & 20th August

Purpose of Role

The Outreach LGBTQ+ Youth Worker will extend access for LGBTQ+ youth provision into rural and underserved areas within North Wales. This role focuses on reaching LGBTQ+ young people in areas where services are limited, providing both group-based and one-to-one support, and ensuring bilingual Welsh/English provision. The post-holder will work collaboratively with the wider Viva LGBTQ+ team while having particular responsibility for outreach and Welsh language delivery.

Key Responsibilities

Rural Outreach and Development:

● Develop and extend LGBTQ+ youth provision in rural and underserved areas across 4 counties, in areas agreed with the Viva LGBTQ+ Team Lead

● Identify and engage with LGBTQ+ young people in underserved and rural communities

● Co-produce and deliver LGBTQ+ youth groups

● Build relationships with rural schools, community organisations, and partners to facilitate access to the youth work support and activities

Direct Youth Work Delivery:

● Deliver programmes and activities at multiple sites

● Provide one-to-one support and key-working for LGBTQ+ young people

● Support advocacy for LGBTQ+ young people

● Facilitate participation and co-production with young people

● Provide a role/possibility model for LGBTQ+ young people

Bilingual Provision:

● Ensure LGBTQ+ provision is accessible to young people in their preferred language

● Contribute to Welsh language communications and resources across the organisation

Quality and Accountability:

● Contribute to quality assurance and evaluation

● Support impact measurement and reporting

● Follow instructions for budgeting and financial record keeping

Professional Practice:

● Participate fully in reflective peer supervision

● Maintain safeguarding duties commensurate with role

● Attend and complete training and CPD as directed

Person Specification

Essential Qualifications:

● Level 3 Youth Work qualification or above (or working towards)

● Training in LGBTQ+ awareness and inclusion

Essential Experience:

● Experience of delivering youth work with diverse groups of young people

● Experience and understanding of issues which impact the lives of LGBTQ+ young people and communities

● Experience working in rural communities and/or understanding of rural issues

Essential Skills:

● Able to communicate confidently in Welsh and English, both verbally and in writing (essential requirement for this post)

● Excellent youth work skills including relationship building and group work

● Ability to work independently and take initiative

● Well adapted collaborative and team working skills

● Strong understanding of LGBTQ+ identities and inclusive practice

● Good communication and interpersonal skills

● Full UK driving licence and own transport (essential due to rural nature of role)

● Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

● Expert through lived experience

● Commitment to equality, inclusion and anti-oppressive practise

● Self-motivated and able to work independently in rural locations

● Warm, approachable, and non-judgmental

● Culturally sensitive and respectful of Welsh language and culture

● Resilient and adaptable

● Commitment to youth work values and principles

Desirable:

● Experience of outreach youth work

● Experience working across multiple sites

● Knowledge of rural North Wales communities

● Understanding of barriers faced by LGBTQ+ young people in rural areas

Gweithiwr Ieuenctid LHDTC+ - Allgymorth

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: Llawn amser (37 awr yr wythnos)

Cyflog: £32,475.00

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mai 2027. Byddem hefyd yn croesawu ceisiadau am secondiad ar gyfer y swydd hon. Gellid ymestyn y rôl hon yn dibynnu ar lwyddiant codi arian yn y dyfodol.

Lleoliad: Safleoedd lluosog ar draws pedair sir, gyda ffocws ar ardaloedd gwledig a'r ardaloedd hynny sydd heb ddigon o wasanaethau

Oriau anghymdeithasol: Mae'r rôl hon yn cynnwys rhywfaint o waith yn ystod oriau anghymdeithasol, ac mae angen hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol – telir costau teithio

Iaith: Y gallu i gyfathrebu yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (hanfodol)

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Ieuenctid LHDTC+ - Allgymorth yn ehangu mynediad at ddarpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau yng ngogledd Cymru. Mae'r rôl hon yn canolbwyntio ar gyrraedd pobl ifanc LHDTC+ mewn ardaloedd lle mae gwasanaethau'n gyfyngedig, darparu cymorth mewn grwpiau ac ar sail un-i-un, a sicrhau darpariaeth ddwyieithog Gymraeg a Saesneg. Bydd deiliad y swydd yn gweithio ar y cyd â thîm ehangach Viva LHDTC+ tra'n ysgwyddo cyfrifoldeb penodol am waith allgymorth a darparu gwasanaethau drwy gyfrwng y Gymraeg.

Prif Gyfrifoldebau

Allgymorth a Datblygu mewn Ardaloedd Gwledig

● Datblygu ac ehangu darpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau ar draws pedair sir, mewn ardaloedd a gytunir gyda'r Arweinydd Tîm Viva LHDTC+

● Adnabod ac ymgysylltu â phobl ifanc LHDTC+ mewn cymunedau gwledig ac ardaloedd sydd heb ddigon o wasanaethau

● Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+

● Meithrin perthnasoedd ag ysgolion gwledig, sefydliadau cymunedol a phartneriaid er mwyn hwyluso mynediad at gymorth a gweithgareddau gwaith ieuenctid

Darparu Gwaith Ieuenctid yn Uniongyrchol

● Cyflwyno rhaglenni a gweithgareddau ar draws safleoedd lluosog

● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+

● Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+

● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+

Darpariaeth Ddwyieithog

● Sicrhau bod darpariaeth LHDTC+ yn hygyrch i bobl ifanc yn eu iaith ddewisiol

● Cyfrannu at gyfathrebiadau ac adnoddau Cymraeg ar draws y sefydliad

Ansawdd ac Atebolrwydd

● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth

● Cefnogi mesur ac adrodd ar effaith y gwasanaeth

● Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Ymarfer Proffesiynol

● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid

● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl

● Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad

Manyleb y Person

Cymwysterau Hanfodol

● Cymhwyster Gwaith Ieuenctid Lefel Tri neu uwch (neu'n gweithio tuag ato)

● Hyfforddiant mewn ymwybyddiaeth a chynhwysiant LHDTC+

Profiad Hanfodol

● Profiad o ddarparu gwaith ieuenctid gyda grwpiau amrywiol o bobl ifanc

● Profiad a dealltwriaeth o'r materion sy'n effeithio ar fywydau pobl ifanc a chymunedau LHDTC+

● Profiad o weithio mewn cymunedau gwledig a/neu ddealltwriaeth o faterion gwledi

Sgiliau Hanfodol

● Y gallu i gyfathrebu'n hyderus yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (gofyniad hanfodol ar gyfer y swydd hon)

● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd a gwaith grŵp

● Y gallu i weithio'n annibynnol a defnyddio menter

● Sgiliau cydweithio a gweithio mewn tîm datblygedig

● Dealltwriaeth gadarn o hunaniaethau LHDTC+ ac arferion cynhwysol

● Sgiliau cyfathrebu a rhyngbersonol da

● Trwydded yrru lawn y DU a mynediad at ddull trafnidiaeth personol (hanfodol oherwydd natur wledig y rôl)

● Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol

● Arbenigedd sy'n deillio o brofiad bywyd

● Ymrwymiad i gydraddoldeb, cynhwysiant ac ymarfer gwrth-ormesol

● Hunangymhelliant a'r gallu i weithio'n annibynnol mewn lleoliadau gwledig

● Cynnes, hawdd mynd ato ac anfeirniadol

● Sensitifrwydd diwylliannol a pharch tuag at y Gymraeg a diwylliant Cymru

● Hydwyth a hyblyg

● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid

Dymunol

● Profiad o waith ieuenctid allgymorth

● Profiad o weithio ar draws safleoedd lluosog

● Gwybodaeth am gymunedau gwledig gogledd Cymru

● Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ifanc LHDTC+ mewn ardaloedd gwledig

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches. 

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK. 

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:  £37,720 plus benefits 

Location: Bridge House, London Bridge 

WorkingHours:Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

Project Manager (CEO)

Following many years of exceptional service, which has seen Durham City Youth Project (DCYP) grow and develop, our current Project Manager (CEO) is stepping down from her post.  The DCYP trustees seek to appoint a Professionally Qualified and Experienced Project Manager (CEO) who can demonstrate passion and enthusiasm to lead the Project into the next stage of its development.

DCYP has been supporting children and young people since 1933. We work across County Durham to provide youth work, counselling, sexual health education and wellbeing support for young people aged 8–19, and up to 25 for those with additional needs.

Our mission is to create opportunities that help young people develop confidence, resilience, skills and aspirations while ensuring they have access to trusted adults, positive activities and support when they need it most.

We believe every young person deserves the opportunity to thrive regardless of their background, circumstances or challenges.

Hours: 35 hours a week to work regular evenings and weekends
Salary: £33k – 37k per annum
Holidays: 6.5 weeks holiday (pro rata), inclusive of  bank holidays
Based: Across County Durham
Benefits: Company pension scheme
Occupational sick pay
Ongoing training and professional development
A supportive and flexible working environment

Durham City Youth Project is committed to safeguarding and promoting the welfare of children and young people. Appointment will be subject to satisfactory references and an enhanced DBS check.

Salary: Up to £35,875 per annum, depending on experience and qualifications.

Hours: 40 hours per week, shift-based, including evenings, weekends and bank holidays.

Shifts: Day or Waking Night shifts available. Overtime and bank holidays are paid at time-and-a-half, with alternate weekends off.

Location: Croydon (CR2). Conveniently located — one stop after East Croydon, approximately 10 minutes from Clapham Junction and 20 minutes from Waterloo.

Looking for excellent career progression, outstanding training, and strong therapeutic support?

Join our committed and professional team and make a real difference to young people living in residential care—where no two days are the same.

Please visit our website to watch our short video to gain an insight into our working life here at St Christopher’s

About Us

Our vision is for every child and young person to be safe, loved, happy and able to achieve their full potential with a bright future.

St Christopher’s Fellowship is a leading charity for children and young people, proud of our history of providing fostering, children’s homes and innovative leaving care services across the UK and Isle of Man. We are passionate about placing young people at the centre of everything we do and providing positive life experiences for those who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer committed to building an inclusive workforce where everyone feels they belong. We welcome applications from under-represented groups, including people from diverse cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faiths, sexes, sexual orientations, childcare responsibilities and gender-diverse identities.

St Christopher’s Academy

At St Christopher’s Fellowship, we offer more than just a care job—we offer a career. You will have the opportunity to develop your skills and knowledge while making a real difference to young people’s lives.

When you join us, we will support your growth with a tailored development plan. Whether you’re interested in moving to another service, stepping into a leadership role or developing further in your current position, we will support you in planning your career path and achieving your goals. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of our Team Leaders, Deputies and Managers have been promoted internally.

About the role

As a Children’s Residential Worker, you will provide direct care and support to children and young people who have experienced trauma, loss and other adverse experiences, which have led to complex emotional and behavioural needs. You will guide them in understanding and managing their emotions, working within a therapeutic framework to develop meaningful and trusting relationships.

You will support young people aged 12–17 (on admission) and play a key role in ensuring their safety, wellbeing and happiness. You will also work closely with key professionals, ensuring accurate record-keeping and appropriate information sharing to enable the multi-agency support our children need.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.

Working Hours 

Our children and young people need support around the clock, so our home operates 24/7 with fixed rotas and a variety of shift patterns (day or waking night shifts). You will typically work an average of 40 hours per week, including weekends and bank holidays. Overtime is available and paid at time-and-a-half, including on bank holidays.

During the interview process, you will have the opportunity to let us know your preferred shift pattern (day or night).

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (e.g., Level 3 Diploma in Children and Young People’s Workforce with the children’s social care pathway), as per the Children’s Homes Regulations 2015 (England).

• Minimum of 2 years’ experience working with and supporting children and young people to achieve their full potential.

• A genuine commitment to supporting children and young people, with the ability to build trusted relationships while maintaining professional boundaries.

• An understanding of the issues facing children and young people and a basic knowledge of safeguarding regulations and procedures.

• The ability to cope effectively with challenging behaviour.

• Strong communication and team-working skills.

• Flexibility to work shifts, including weekends and bank holidays.

• Commitment to undertake mandatory training (outside of working hours) and engage in continuous learning to maintain a high standard of service.

• Creativity, enthusiasm, and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,875 per annum depending on experience and qualifications.

• Overtime & Bank Holidays: Paid at time-and-a-half, with alternate weekends off.

• Holiday: 25 days, rising to 27 days after 3 years’ service, plus Bank Holidays (pro-rata).

• Supportive Culture: Friendly working environment with a fun, open and honest culture.

• Training & Development: Industry-leading training programme, including access to Level 3 qualifications and training in children’s rights and participation, CSE, empowerment, mental health and social pedagogy.

• Pension: Contributory pension scheme.

• Enhanced Benefits: Enhanced maternity and company sick pay scheme.

• Life Assurance: UK Life Assurance (death in service) worth 3x annual salary.

• Employee Support: BUPA Employee Assistance Programme offering counselling, financial advice and legal support.

• Career Progression: Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s Fellowship, the safety and wellbeing of children and young people in our care is our top priority and we are committed to maintaining the highest safeguarding standards.

1. Application

As part of the recruitment process, you must complete an online application form so we can collect the information required for legislation, best practice and vetting checks. Applicants should ideally be on the DBS Update Service; if not, St Christopher’s will carry out a DBS (police) check before your start date.

Your application must include a supporting statement that addresses the criteria in the Person Specification. CVs will not be accepted.

For the full Job Description and Person Specification, please visit our website.

2. Interview

Shortlisted candidates will be invited to a face-to-face interview at our Head Office in Putney, SW London.

3. Observation Visit

Successful candidates may be asked to attend a second stage observation visit at one of St Christopher’s residential homes.

We advise you to apply as soon as possible, as applications are reviewed on a rolling basis.

Please note:

• Minimum age requirement: 21 years for roles working directly with children and young people, in line with the Equality Act “occupational requirement”.

• It is illegal to apply for a role involving children if you are barred from working with them.

• All shortlisted candidates will be asked to submit a Self-Declaration and Disclosure form before an interview can be booked.

For more information or assistance during the application process, please contact us via our website.

Fleet Administrator

Part-time - 21 hours per week

£26,000 (pro-rated to £15,600) + excellent benefits

Leatherhead, Surrey

About the role:

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Operations Manager in the management of the Rainbow Trust fleet.  Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Operations Manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

• Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.
• A helpful and supportive team member – who can work collaboratively with others.
• A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.
• Confident use of MS Office and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
• Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies.  Full training will be provided where required. 

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.