Employment support officer jobs

This is an exciting time to join Discover 

In spring 2026 we delivered a major programme of business transformation including rebuilding site infrastructure, new visitor spaces, an improved ticketing model and revised accounting system and procedures. 

We’re now looking for a permanent, part-time Finance Director to join our Senior Management team, shape and manage the finance department and bring financial insight to all areas of decision making. 

Overview of the role 

• Overseeing and continuously improving our financial systems, controls and processes 

• Leading, mentoring and developing the finance team 

• Producing management accounts and reports to funders 

• Analysis of financial performance and drivers 

• Leading budgeting, forecasting and financial planning processes. 

• Cash and treasury management 

• Prepare statutory accounts and run the external audit processes. 

• VAT checks and returns 

• Ensuring compliance with charity, company and tax regulations and funder requirements 

More information and a Job Description can be found on our website.

We are looking for a part time Fundraising and Development Lead to join a small global charity and play a critical role in securing funding from Trusts and Foundations to support the delivery of innovative development initiatives.

The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major foundations.

The charity
An ambitious, fast paced and passionate global development charity, with a start up culture, dedicated to make a lasting social impact. With staff based across the UK and Europe, this role can be home based within the UK.

The Role
You will work along side another part time Fundraising and Development Lead to focus on developing the Trusts and Foundations income.

This is a new business focussed role, where you will be required to build a high value pipeline of global trust and foundation donors and deliver compelling high value bids for support.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and pro bono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of securing for 6 - 7 figure gifts.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Do you want to work for an organisation that nurtures and encourages talented employees?

Do you enjoy both the task-focused and strategic elements of charity finance?

Do you want to work for an organisation with a mission to change the trajectories of children’s lives?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, West Yorkshire (minimum 40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible, 30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please click 'How to apply' send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Manager - Our Place and Our Voice
Pay: £37,650 - £41,250 per annum, pro rata
Hours: Part-time. 28 hours a week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Part-Time Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.

The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.

Main Responsibilities

1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.

2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.

3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.

4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.

5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.

6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.

7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.

8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive.

9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth.

10.  Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.

11.  Represent AoD positively at external meetings, forums and events, promoting our work and values.

12.  Work collaboratively with other AoD departments to promote shared learning and inclusive practice.

General Responsibilities

Work in line with AoD’s aims, values and the Social Model of Disability.

• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours.

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.

Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.

This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.

Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).

As Individual Giving Manager, you will:

• Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
• Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
• Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
• Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
• Develop engaging fundraising concepts and write compelling copy across print and digital channels
• Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
• Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement

Essential skills and experience: 

• Campaign delivery experience within individual giving, direct marketing or supporter engagement
• Experience using data and insight to improve campaign performance and supporter retention
• Copywriting skills and the confidence to develop fundraising concepts
• Experience managing budgets, forecasts and campaign reporting
• A curious, analytical and test-and-learn mindset
• A proactive, solutions-focused approach and the confidence to work independently
• Experience working across a range of fundraising or marketing channels

Desirable, but not essential:

• Experience working across more than one organisation
• Experience delivering supporter retention programmes
• Confidence working independently and taking ownership of campaign delivery

This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.

The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.

Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.

A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.

Job purpose

To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.

• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)

• To form and deliver the strategy of acquisition, stewardship and retention of mass participants

• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters

• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children

• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours

Key relationships - Internal

• Reports to the Head of Supporter Led Fundraising

• A member of the Supporter Led Fundraising Leadership Team

• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer

• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects

• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.

Key relationships - External

• Peers within the local and national fundraising sector

• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition

• Marketing agencies and creative suppliers

Main duties and responsibilities

• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income

• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams

• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required

• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.

• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies

• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction

• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition

• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys

• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.

• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development

• To participate in Engagement & Fundraising or cross-directorate projects as required

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.

Person specification

1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector

2. Skilled in strategic planning and development to find new ways to drive growth in an established market

3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases

4. Substantial experience of budgetary management and financial planning

5. Understanding of acquisition marketing strategies and integrated marketing planning approach.

6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion

7. An ability to influence, empower, support and develop those who work with and for them

8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance

9. Experience of presenting to and influencing senior stakeholders and external audiences

10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

Position: Director of HR and Culture
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting opportunity to play a leading role in shaping how we support, develop and empower our people across the organisation. As Director of HR and Culture, you’ll lead our people and culture strategy, driving work on culture change, leadership capability, workforce planning and organisational development.

Working closely with senior leaders and colleagues across the charity, you’ll help create an inclusive, values-led environment where people can thrive and do their best work. It’s an excellent role for an experienced and collaborative leader who is passionate about people, culture and making a meaningful change.

Closing date for applications: 9:00 on Monday 6th July 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Bristol.
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term

The role:

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our Jobs inbox (details on our website)

The closing date for applications is 17:00 on Tuesday 28 July 2026.

Interviews are expected to take place on Wednesday 5 August and Thursday 6 August 2026 in person at our Bristol office

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

Help shape the future of a growing church serving East London.

Highway Vineyard Church is seeking an experienced Operations Manager to play a key role in the day-to-day running of our growing multisite church in the London Borough of Newham. As we enter an exciting new season of growth and pursue our vision, we are looking for an outstanding Operations Manager to help build the systems, structures, and culture that will enable our ministry to flourish.

This is a varied and hands-on leadership role, overseeing the church's operations across administration, finance, facilities, governance, compliance, health and safety, event support, and organisational systems. This role is for someone who thrives on bringing order, clarity, and excellence behind the scenes. Working closely with the Senior Pastor, leadership team, trustees, staff, volunteers, and external contractors, you will ensure that our buildings, resources, and operational processes are managed efficiently, safely, and sustainably, enabling our ministries to flourish. The role is for someone who thrives on bringing order, clarity, and excellence behind the scenes.

The successful candidate will be an exceptional organiser with strong administrative and financial skills, capable of managing multiple priorities while maintaining attention to detail. You will be a confident problem-solver who takes initiative, enjoys improving systems and processes, and is able to lead operational projects from planning through to delivery.

Above all, you will be passionate about creating effective operational structures that enable ministry and mission to thrive. You will enjoy working collaboratively with people, demonstrate servant-hearted leadership, and be fully committed to the vision, values, and mission of Highway Vineyard Church.

Hours worked: 37.5 hours per week 

Salary: Competitive within the sector, based on experience

Applications close on Friday 24th July @12pm

Please submit your CV and a cover letter explaining your suitability for this role.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Closing date for applications: Midnight Sunday 12th July 

Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Closing date for applications: Midnight Sunday 12th July 

Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Directorate background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Job purpose

The Director of Advice Services provides strategic leadership for Toynbee Hall’s Advice Services Directorate, ensuring the delivery of high-quality, accessible and impactful services that support people experiencing poverty, financial hardship, social exclusion and inequality.

Scope of role

The Interim Director of Advice Services is responsible for the strategic and operational leadership of all Advice Services delivered by Toynbee Hall.

This includes direct delivery services, partnership programmes, grant-funded projects and commissioned contracts delivered across community, healthcare and criminal justice settings.

The postholder will oversee a complex portfolio that includes:

• Debt advice and financial wellbeing services
• Welfare benefits and generalist advice services
• Legal advice services including employment and housing
• Welfare benefits services for customers with cancer
• Ministry of Justice-funded prison-based advice services
• Future commissioned, grant-funded and partnership programmes

Key Responsibilities

Strategic Leadership

• Lead the strategic direction and development of the Advice Services Directorate.
• Contribute to organisational strategy and planning as a member of the Senior Management Team.
• Ensure services align with Toynbee Hall’s mission, strategic objectives and organisational priorities.

Financial Planning and Performance

• Work with Finance colleagues to develop budgets, forecasts and financial plans across the Directorate.
• Ensure services operate within agreed budgets and deliver value for money.
• Monitor financial performance across contracts, grants and programmes, identifying risks and opportunities.

Business Development and Growth

• Lead the development and delivery of the Directorate’s growth strategy.
• Identify new funding, commissioning and partnership opportunities.
• Lead the development of bids, tenders and funding proposals.

Contract and Partnership Management

• Provide strategic oversight of all contracts, grants and service agreements.
• Lead negotiations with commissioners, funders and delivery partners.
• Ensure effective contract management processes are embedded across the Directorate.

Service Portfolio Leadership

• Provide strategic oversight across all advice services including debt, welfare benefits, generalist advice, legal advice, Macmillan services and prison-based advice programmes.
• Ensure services are integrated where appropriate and provide a seamless client journey.
• Drive innovation and continuous improvement across all service areas.

Person Specification

Essential Criteria:

• Experience of leading large-scale advice, support, health, justice or community services and projects.
• Proven experience of business development, income generation and securing funding or contracts
• Experience of leading complex partnerships / multi-agency programmes.
• Experience of negotiating and managing significant contracts, grants and service agreements.
• Strong understanding of service quality, governance, compliance and risk management.
• Experience of budget management, financial planning and working with finance colleagues to support effective financial oversight.
• Ability to build relationships and influence at senior level with funders, commissioners, regulators and strategic partners.

Desirable Criteria:

• Experience of working within or alongside the Money and Pensions Service (MaPS)
• Experience leading within a senior Advice Services Directorate
• Experience in developing or delivering advisor training and technical supervision.
• Understanding of criminal justice or mental-health service environments.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave
• After 3 years: +1 additional day
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
• Perk Box
• Life Insurance

Please refer to the attached job description for more details.