Engagement support worker jobs

This is an exciting opportunity for a community development professional who cares about tackling energy-related issues and working towards a more inclusive and sustainable future. We recognise that an effective engagement is a key component in ensuring the households at-risk of or in fuel poverty are able to access impartial energy advice. 

As Outreach Team Lead, you will work with a diverse and supportive team. Ideally you will be locally based covering Greenwich, Lewisham, Bromley and Bexley, with a strong interest in community engagement, working knowledge of energy advice and climate breakdown. Your role will be to deliver an outreach program in order to engage voluntary sector organisations and residents in or at-risk of fuel poverty through workshops, outreach events and community level publicity. Your role will also include maintaining and creating referral networks with voluntary sector organisations across SE London as well as supporting the Energy Advice Delivery and Partnerships Manager to adapt the outreach program to meet the needs of our funded projects, as well as those of our partners and local community.

The Role

· Lead and coordinate Selce’s energy advice outreach activity across Greenwich, Lewisham, Bromley and Bexley, ensuring delivery is inclusive, well organised and aligned with funder requirements.

· Work closely with the Energy Advice Team and Outreach Team to provide a joined-up approach to engagement, referrals and service delivery.

· Plan, organise and deliver energy advice workshops, pop-up stalls, energy cafés and other community-based events.

· Build and maintain strong referral pathways with voluntary, community and public sector organisations, and train frontline workers to identify and refer residents who may benefit from Selce’s support.

· Develop positive partnerships with community centres, local organisations and other stakeholders to reach residents who are in, or at risk of, fuel poverty.

· Keep local organisations and residents informed about Selce’s services through newsletters, direct contact and community-level publicity.

· Maintain constructive relationships with funders, partners and key stakeholders, representing Selce professionally at public-facing events.

· Line manage, train, mentor and support Outreach Officers, promoting consistent quality, confidence and good practice across the team.

· Monitor outreach activity, referral data and project progress using Selce’s CRM and other agreed systems.

· Analyse data and prepare clear weekly, monthly and quarterly reports for funders, managers and the Selce Board.

· Identify opportunities to improve outreach delivery so that activity responds to community needs, partner feedback and project requirements.

· Support the Energy Advice Delivery and Partnerships Manager with wider service development and other duties appropriate to the scope of the role.

Person specification:

Essential skills, experience and qualities

· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.

· Ability to build, maintain and develop community-level partnerships and referral networks.

· Excellent organisational and coordination skills, including the ability to manage events, monitor activity and meet project deadlines.

· Accurate record-keeping and data management skills, with the ability to use CRM systems or similar tools to track progress and evidence impact.

· Excellent written communication skills, including the ability to produce clear reports, updates and publicity materials.

· Competence in Microsoft Office applications and confidence using digital tools for day-to-day work.

· Good understanding of data protection, confidentiality and media consent processes.

· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.

· Experience of working with voluntary and community sector organisations, local authorities or other public sector partners.

· Ability to adapt to changing project needs, solve problems constructively and respond positively to challenges.

· Self-motivated and collaborative, with a methodical, systematic and detail-focused approach to work.

· Willingness to undertake training and development in line with the needs of the role and the organisation.

Desirable skills, experience and knowledge

· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.

· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.

· An energy advice qualification, such as NEA Level 3, or willingness to work towards relevant accreditation.

· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.

· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.

· Experience of coordinating volunteers, supporting peer-led activity or working with community champions.

· Experience using social media, newsletters, digital communications or design tools to promote services and engage communities.

· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.

· Ability to communicate in another community language spoken locally.

About South East London Community Energy

South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future. 

Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.

To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient.  We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings. 

We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.

About Our Energy Advice Services

Almost one in ten households cannot afford to heat their homes adequately. Our team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.

Benefits:

25 days annual leave (plus bank holidays)
4% employer pension contribution
Time Off in Lieu (TOIL) for agreed evening and weekend work
Flexible and hybrid working

 Viva LGBTQ+ Lead

Reports to: Strategic Lead

Hours: Full-time (37 hours per week)

Salary: £36,600.00

Contract: Fixed term until 31st March 2028 (subject to continued funding)

Location: Multiple sites across 4 counties in north Wales

Closing Date for Applications: 10th August

Interview Dates:18th & 20thAugust

Purpose of Role

The Viva LGBTQ+ Lead is responsible for developing and delivering high-quality specialist LGBTQ+ youth work provision across a four-county area. The post-holder will lead the LGBTQ+ team, supervise junior staff, and ensure inclusive, safe, and affirming spaces for LGBTQ+ young people. This role combines direct youth work delivery with team leadership, training provision, and partnership development.

Key Responsibilities

Direct Youth Work Delivery:

● Develop and deliver multiple LGBTQ+ youth groups across 4 counties

● Provide one-to-one support and key working for LGBTQ+ young people

● Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)

● Provide advocacy for LGBTQ+ young people

● Offer family support to families of LGBTQ+ young people

● Facilitate the participation of and co-production with young people

● Apply youth work values and principles in all aspects of the role

● Provide role/possibility model for LGBTQ+ young people

Team Leadership and Supervision:

● Provide line management to LGBTQ+ Youth Work Support Worker and Outreach Worker

● Facilitate reflective supervision for junior staff in the LGBTQ+ team

● Recruit, supervise and support volunteers working with LGBTQ+ provision

● Contribute to organisational planning, staff and volunteer deployment

Training and Development:

● Develop and deliver training on LGBTQ+ and diversity topics to internal staff

● Provide training for external agencies on LGBTQ+ inclusion

● Support training and skills development for young people

Community Engagement and Partnerships:

● Promote and facilitate peer education and youth leadership

● Contribute to community capacity building activities

● Represent the organisation at forums and networks

● Recruit volunteers to support LGBTQ+ provision

Quality Assurance and Accountability:

● Contribute to quality assurance and evaluation of LGBTQ+ provision

● Complete accountability and compliance reports

● Support impact measurement and reporting

● Contribute to communications, media, and marketing activities

Safeguarding:

● Maintain safeguarding duties commensurate with role

● Contribute weekly to Safeguarding Panel

● Participate fully in reflective peer supervision

● Liaison with statutory safeguarding partners where appropriate

● Complete periodic training and awareness as directed

Person Specification

Essential Qualifications:

● Level 6 Youth Work qualification or equivalent (or working towards)

● Qualification or substantial training in LGBTQ+ awareness and inclusion

Essential Experience:

● Substantial experience of youth work with LGBTQ+ young people

● Experience of supervising staff or volunteers

● Experience delivering training to professionals or community groups

● Experience working across multiple sites/locations

● Experience of working with families

Essential Skills:

● Excellent youth work skills including relationship building, group work, and one-to-one support

● Strong understanding of LGBTQ+ identities, issues, and inclusive practice

● Ability to create safe, affirming spaces for LGBTQ+ young people

● Strong communication and interpersonal skills

● Ability to deliver training effectively

● Report writing and evaluation skills

● Access to own transport and willingness to travel across 4 counties

● Willingness to work up to 3 evenings per week an occasional weekends and overnight duties

Essential Personal Qualities:

● Passionate commitment to LGBTQ+ equality and inclusion

● Expert through lived experience

● Ability to work sensitively with young people experiencing marginalisation

● Commitment to youth work values and principles

● Self-motivated and able to work independently

● Collaborative team player

● Professional and reliable

● Commitment to reflective practice

Desirable:

● Welsh language skills

● Experience working in rural areas

● Experience of advocacy work

Arweinydd Viva LHDTC+

Yn Atebol i: Arweinydd Strategol

Oriau: Llawn amser (37.5 awr yr wythnos)

Contract: Cyfnod penodol hyd at 31ain Mawrth 2028 (yn amodol ar gyllid parhaus)

Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026

Diben y Rôl

Mae Arweinydd Viva LHDTC+ yn gyfrifol am ddatblygu a darparu gwasanaethau gwaith ieuenctid arbenigol LHDTC+ o ansawdd uchel ar draws ardal sy’n cwmpasu pedair sir. Bydd deiliad y swydd yn arwain y tîm LHDTC+, yn goruchwylio aelodau iau o staff, ac yn sicrhau bod mannau cynhwysol, diogel a chadarnhaol ar gael i bobl ifanc LHDTC+. Mae’r rôl hon yn cyfuno darparu gwaith ieuenctid yn uniongyrchol â darparu arweinyddiaeth i’r tîm, hyfforddiant, a datblygu partneriaethau.

Prif Gyfrifoldebau

Darparu Gwaith Ieuenctid yn Uniongyrchol:

● Datblygu a darparu nifer o grwpiau ieuenctid LHDTC+ ar draws pedair sir

● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+

● Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)

● Darparu eiriolaeth i bobl ifanc LHDTC+

● Cynnig cymorth i deuluoedd pobl ifanc LHDTC+

● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

● Cymhwyso gwerthoedd ac egwyddorion gwaith ieuenctid ym mhob agwedd y rôl

● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+

Arwain a Goruchwylio'r Tîm:

● Darparu rheolaeth linell i'r Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ a'r Gweithiwr Allgymorth LHDTC+

● Hwyluso goruchwyliaeth fyfyriol i aelodau iau o staff yn y tîm LHDTC+

● Recriwtio, goruchwylio a chefnogi gwirfoddolwyr sy'n gweithio o fewn y ddarpariaeth LHDTC+

● Cyfrannu at gynllunio sefydliadol, a lleoli a defnyddio staff a gwirfoddolwyr yn effeithiol

Hyfforddiant a Datblygiad:

● Datblygu a darparu hyfforddiant ar bynciau LHDTC+ ac amrywiaeth i staff mewnol

● Darparu hyfforddiant i asiantaethau allanol ar gynhwysiant LHDTC+

● Cefnogi hyfforddiant a datblygiad sgiliau pobl ifanc

Ymgysylltu â'r Gymuned a Phartneriaethau:

● Hyrwyddo a hwyluso addysg gan gymheiriaid ac arweinyddiaeth ymhlith pobl ifanc

● Cyfrannu at weithgareddau meithrin gallu cymunedol

● Cynrychioli'r sefydliad mewn fforymau a rhwydweithiau

● Recriwtio gwirfoddolwyr i gefnogi'r ddarpariaeth LHDTC+

Sicrhau Ansawdd ac Atebolrwydd:

● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth LHDTC+

● Cwblhau adroddiadau atebolrwydd a chydymffurfiaeth

● Cefnogi mesur ac adrodd ar effaith y gwasanaeth

● Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata

Diogelu:

● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl

● Cyfrannu'n wythnosol at y Panel Diogelu

● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid

● Cydgysylltu â phartneriaid diogelu statudol lle bo'n briodol

● Cwblhau hyfforddiant a gweithgareddau codi ymwybyddiaeth cyfnodol yn unol â chyfarwyddyd y sefydliad

Manyleb y Person

Cymwysterau Hanfodol:

● Cymhwyster Gwaith Ieuenctid Lefel Chwech neu gymhwyster cyfatebol (neu'n gweithio tuag ato)

● Cymhwyster neu hyfforddiant sylweddol mewn ymwybyddiaeth a chynhwysiant LHDTC+

Profiad Hanfodol:

● Profiad sylweddol o waith ieuenctid gyda phobl ifanc LHDTC+

● Profiad o oruchwylio staff neu wirfoddolwyr

● Profiad o ddarparu hyfforddiant i weithwyr proffesiynol neu grwpiau cymunedol

● Profiad o weithio ar draws safleoedd neu leoliadau lluosog

● Profiad o weithio gyda theuluoedd

Sgiliau Hanfodol:

● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd, gwaith grŵp a chymorth un-i-un

● Dealltwriaeth gadarn o hunaniaethau LHDTC+, materion sy'n effeithio ar bobl LHDTC+, ac arferion cynhwysol

● Y gallu i greu mannau diogel a chadarnhaol i bobl ifanc LHDTC+

● Sgiliau cyfathrebu a rhyngbersonol cryf

● Y gallu i ddarparu hyfforddiant yn effeithiol

● Sgiliau ysgrifennu adroddiadau a gwerthuso

● Mynediad at ddull trafnidiaeth personol a pharodrwydd i deithio ar draws pedair sir

● Parodrwydd i weithio hyd at dair noson yr wythnos, ac yn achlysurol ar benwythnosau a chyflawni dyletswyddau dros nos

Rhinweddau Personol Hanfodol:

● Ymrwymiad angerddol i gydraddoldeb a chynhwysiant LHDTC+

● Arbenigedd sy'n deillio o brofiad bywyd

● Y gallu i weithio'n sensitif gyda phobl ifanc sy'n profi ymyleiddio

● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid

● Hunangymhelliant a'r gallu i weithio'n annibynnol

● Y gallu i weithio'n gydweithredol fel aelod o dîm

● Proffesiynoldeb a dibynadwyedd

● Ymrwymiad i ymarfer myfyriol

Dymunol:

● Sgiliau Cymraeg

● Profiad o weithio mewn ardaloedd gwledig

● Profiad o waith eiriolaeth

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.

​The role

We are looking for an energetic, organised and enthusiastic challenge event and corporate fundraiser to join our ambitious fundraising team. This is an exciting opportunity for someone with experience in fundraising, ideally working within the corporate or challenge event fields.

You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Alongside growing our TEAM ORPHEUS! Challenge event. Recruiting, stewarding and retaining fundraisers. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal

If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.

​Location: Godstone, Surrey

Salary: £26,000- £30,000 per annum

Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation

Contract: Permanent

​Key responsibilities

• Deliver against corporate income targets in line with our fundraising strategy.
• Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
• Steward existing corporate supporters with high-quality engagement, communication and reporting.Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.Recruit and engage participants to sign up for fundraising challenge events.
• Provide excellent supporter care by guiding participants before, during, and after their challenge.
• Identify opportunities to grow income, including upselling participants to larger events or encouraging repeat participation.
• Maintain up-to-date and accurate records using our CRM system.
• Contribute to industry insight by monitoring trends, opportunities and sector developments.
• Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).

​About you​

Essential Experience & Skills​

• Experience in fundraising or B2B account management.
• Ability to build strong, positive relationships with a wide range of stakeholders.
• Experience working to income targets and managing pipelines.
• Strong written and verbal communication skills, including report and proposal writing.
• Good negotiation, influencing, and presentation abilities.
• Excellent organisational skills and the ability to manage a busy and varied workload.
• Confident user of Microsoft Office and CRM systems.
• Strong attention to detail and accuracy.

​Desirable Experience​

• 1+ years’ experience in fundraising.
• Experience developing pitches and securing COTY partnerships.
• Experience in working with challenge events and participants.
• Understanding of disability issues.

​Other Requirements​

• Full, clean driving licence and access to a vehicle.
• Willingness to occasionally work outside standard hours.​

Why work with us?​

• A warm, friendly, and creative working environment.
• Opportunities for training, development and personal growth.
• The chance to make a direct, meaningful impact on the lives of young disabled adults.
• Being part of an ambitious organisation entering a period of exciting growth.​

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

​Safeguarding and Equality​

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

​We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

​The Orpheus Centre is proud to be a disability confident employer

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

​As a Disability Confident Employer, we are:

• ​Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

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At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches. 

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK. 

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:  £37,720 plus benefits 

Location: Bridge House, London Bridge 

WorkingHours:Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

School Partnerships Officer

Help transform children's futures while developing tomorrow's leaders.

We're looking for an enthusiastic and relationship-focused School Partnerships Officer to join an award-winning youth and education charity tackling educational inequality.  Every day you'll work alongside schools to help children furthest from opportunity thrive, while leading and developing a team of inspiring young Volunteer Mentors as they complete a life-changing year of service.

If you're passionate about young people, education and creating lasting social impact, we'd love to hear from you.

Position: Schools Partnerships Officer (internal title: School Programme Impact Officer)

School Location:  HA1 2JG - 2 days school based

Training Location: N1 9JP - 1 day per week (with some working from home)

Salary: £30,469 per annum pro rata

Hours: Part-time, 3 days per week with 1 day being a Friday; the other 2 days flexible. Working hours are 8:00-4:30, Monday to

Contract: Permanent

Closing Date: 14th August 2026

Interview Date: From 12th August 2026 onwards

About the Role

This is a rewarding opportunity to play a key role in supporting young people through education by acting as the vital link between partner schools and a team of inspirational volunteer mentors.

Working closely with schools, you will coordinate and oversee the successful delivery of the charity's in-school programme, ensuring volunteers have the guidance, support and resources they need to make a lasting difference to pupils' lives. Alongside programme coordination, you will help develop volunteers throughout their year of service, supporting their professional development while building strong relationships with schools and key stakeholders.

The role is predominantly school-based from Monday to Thursday, with most Fridays spent attending training and development sessions at the Birmingham office or online.

What you'll be doing

● Lead, coach and develop a team of Volunteer Mentors throughout their year of service.

● Build strong partnerships with school leaders and staff.

● Ensure high-quality delivery of City Year's school programme.

● Support volunteers' wellbeing, engagement and professional development.

● Monitor and evaluate programme impact using data and feedback.

● Act as the main relationship manager between City Year UK and your partner school.

● Work collaboratively with colleagues to continually improve the experience for schools, pupils and volunteers.

● Support the delivery of our Leadership Development Programme, helping Volunteer Mentors build the skills, confidence and experience they need for future careers.

About You

We're keen to hear from candidates who are passionate about improving outcomes for children and young people and enjoy building positive relationships with others.

You may come from an education, youth work, volunteering, project coordination or community engagement background, although we're open to a range of experiences as long as you have the right skills and passion.

You'll bring

● Excellent communication and relationship-building skills.

● Confidence working with schools, young people and volunteers.

● Strong organisation and the ability to juggle competing priorities.

● A proactive, positive approach to solving problems.

● The ability to work independently while contributing to a supportive team.

● Good digital skills (Microsoft Office or Google Workspace).

● A genuine commitment to improving opportunities for children and young people.

Experience of working in, or alongside, schools would be beneficial but is not essential.

If you're looking for a role where you can make a genuine difference to the lives of both young people and volunteers, we'd love to hear from you.

About the Organisation

This national youth and education charity empowers diverse young adults to spend a year volunteering in schools, helping children who are furthest from opportunity to thrive. Through mentoring, tutoring and positive role modelling, volunteers support pupils both inside and outside the classroom while developing valuable skills for their own future careers.

Other roles you may have experience of include: School Partnerships Officer, School Coordinator, Programme Coordinator, Education Coordinator, Volunteer Coordinator, Youth Engagement Officer, School Liaison Officer, Programme Officer, Education Officer, Community Engagement Officer, Volunteer Manager, Teaching Assistant, Learning Mentor, Youth Worker, Family Support Worker or Project Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

Islington Mind is recruiting a Team Leader for our Mental Health Recovery Pathway service, a trauma-informed mental health provision based across three sites in Islington and responding to the mental health needs of residents through a range of therapeutic interventions and community engagement.

You will be responsible for the running of the Isledon Road day centre, leading and supervising a team of staff and volunteers and managing the mental health open-access drop-in provisions, including:

• risk, health and safety and safeguarding management;
• overseeing the running of a programme of therapeutic activities;
• engaging and collaborating with partner service providers in the borough.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you. 

We’re looking for a Service Manager to join our team on a 8-month maternity cover contract. 

The role

The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. 

You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used. 

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Please note, that the start date for this role is 12th October 2026. 

CLOSING DATE 23 AUGUST 2026  - INTERVIEW DATE 02 SEPTEMBER 2026
(Salary Band D2 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).

Purpose of Role

This position entails offering advice and support on an individual basis through email, phone, or in-person meetings. You will maintain thorough records of all student interactions by effectively utilizing the case management system. Additionally, you will collaborate with other departments within SUBU to design, implement, and execute campaigns and events aimed at raising awareness of the
current issues impacting BU students.

To provide accurate and comprehensive advice, guidance, and representation to Bournemouth University Students on a range of issues including academic, housing and financial matters in accordance with BU and SUBU policies and relevant legislation. And supporting students through personal circumstances such as suicide, sexual misconduct, abuse, harassment, violence, racism and discrimination. To maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students. This role also supports students to prepare for and attend formal meetings relating to the continuance of students’ academic studies, for example Academic Offence Panels and Fitness to Practice Panels. We aim to empower students by advising them and giving them the information to make informed decisions. The post holder will maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students.

Key Tasks

• Advice and Guidance Duties: directly helping clients as a key objective, providing accurate advice, support and signposting or referrals as appropriate. Supporting students to prepare for and attend various BU panels. Maintain knowledge and understanding of policies, issues and legislation relating to advice for clients. Staff must have access to relevant legal material and keep up to date with the law in adherence with the Advice Quality Standard.
• Support/Mentoring Duties: Work as part of a team, support other team members when they require case support to ensure the best outcomes for the students. Supporting students to prepare for and attend various meetings & panels.
• Advocacy: attending Academic Offence Panels, Fitness to Practice Panels, University Panels, Support to Study meetings with the student, monitoring and challenging the panel where the meeting or process has not followed procedure as defined by policy, and to advocate for the student in the meeting where required. Also attending additional meetings with students where additional support and guidance is required. 
• Welfare support: assisting students when in crisis, using professional judgement and policies/ procedures to inform the approach taken with each individual, which may involve creating a crisis plan. Administration Duties: Maintain clear, timely and accurate case records. 
• Communication Duties: between clients, team, SUBU staff and Officers, University staff, other external contacts and use of social media.
• Organisational Duties: organising client meetings, prompting staff and students for input into various matters, supporting the day-to-day operational function of the department. Manage and prioritise own case load, effectively managing time and systems to record cases, monitor deadlines, carry out research and respond to clients with the information they require within an appropriate timeframe. 
• Data Duties: maintain and manage various client record and information systems.
• Compliance Duties: Supporting the delivery of operational plans, policy, and departmental objectives, ensuring that services operate within their legislative responsibilities Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework. 
• Reviewing & Evaluation Duties: participate in SUBU strategic planning and development sessions, ensuring all areas of engagement to reflect SUBU.
• Networking Duties: Develop and maintain effective working relationships Maintain strong relationships and partnerships with the University, Wellbeing organisations, Local organisation, and other relevant organisations such as Advice UK, Citizens Advice Bureau, Shelter.
• Key Union Events Duties: Supporting SUBU when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days May require weekend working during peak union events.
• Professional Development - Attend regular training to develop knowledge, skills
  and expertise.

General for all staff

• Key Union events duties: proactively to assist with the organisation and administration of Union events such as Fresher’s Fair and the Summer Ball.
• Staff must always adopt and endorse the company’s strategy and values as well as all supporting policies, across all aspects of the role.
• Participate in training, meetings or conferences considered relevant to their job with agreed Personal Development plan.
• Carry out your duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
• Abide by the Organisation’s policies and procedures.
• Adhere to all health and safety legislation.
• SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
• To undertake any other task that is deemed reasonable within your skill set.

Person Specification

• Excellent communication and listening skills. 
• Ability to contribute to a positive team working culture and motivate others especially in times of high demand and critical delivery.
• Experience of providing advice and representation in one or more of the areas covered by the Students' Union's Advice Service, including using a Customer Relationship Management (CRM) system.
• Flexible; responsive to changing demands.
• Excellent attention to detail & ability to provide accurate information.
• Professionalism and discretion.
• Balanced judgement when considering courses of action.
• Understanding of diplomacy and neutrality.
• Positive attitude towards problem-solving.
• Awareness of the issues involved in working in a confidential environment and of the need to maintain professional boundaries and use appropriate referrals in advice work.
• Resilient temperament with the ability to hold sensitive and difficult conversations with people in a distressed or acutely affected state.
• Patience and empathy. 
• Commitment to excellent customer service.
• Knowledge of the application of the Advice Quality Standards.

Admissions Coordinator

Yeldall Manor – Christian Residential Drug and Alcohol Rehabilitation Programme

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site

Full Job Description

Admissions Coordinator

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.

We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.

This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.

What will you do?

• Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
• Line manage admissions officers 
• Coordinate the admissions process from initial enquiry through assessment and admission.
• Conduct and arrange admissions interviews, both in person and remotely.
• Review referrals, risk assessments, professional reports and supporting information.
• Assess suitability of applicants against programme criteria and make recommendations regarding admission.
• Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
• Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
• Coordinate admission arrangements, funding approvals and placement planning.
• Maintain accurate admissions records, databases and documentation.
• Produce admissions, occupancy and referral reports as required.
• Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
• Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.

What are we looking for?

• Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
• Strong administration, organisation and record-keeping skills.
• Experience of handling referrals, applications, assessments or admissions processes.
• Excellent written and verbal communication skills.
• Ability to develop positive and professional relationships with a wide range of stakeholders.
• Ability to manage sensitive and confidential information appropriately.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
• Good IT skills, including Microsoft Office applications and databases.
• Understanding of safeguarding, professional boundaries and risk management.
• Knowledge of addiction, recovery and rehabilitation services.
• A compassionate, professional and person-centred approach.
• Full UK driving licence and willingness to travel occasionally.

About You

You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.

Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

What We Offer

• 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
• Pension scheme in line with auto-enrolment legislation.
• Employee Assistance Programme providing confidential support and counselling.
• Death in service life insurance.
• Meals provided whilst on site.
• Ongoing training and professional development opportunities.
• Supportive supervision and annual appraisal process.
• Opportunity to make a genuine difference in the lives of people affected by addiction.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role

About Yeldall Manor

For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you'll do

As Programme Manager, you will work to support the Programme Lead in ensuring the smooth and effective running of ShareAction’s Energy Transition Programme, which aims to contribute to tackling the climate crisis. This pivotal role will lead the implementation of effective programme management processes and systems to plan, monitor and drive programme delivery, performance and expenditure. You will also support fundraising activity, events and external stakeholder engagement for the programme and represent the programme with colleagues across the organisation to coordinate delivery, manage dependencies and ensure strategic alignment.

In this role, you will regularly engage with members of the Energy Transition team, with colleagues in other teams involved in helping to deliver aspects of the programme, and with peer Programme Managers to promote strategic alignment and cross-team learning. Forming productive internal relationships will be crucial for success; using your skills and experience to manage and coordinate our resources will help to ensure we maximise our impact. In doing so, you will support ShareAction’s progress towards its overall mission of promoting a more responsible investment system as well as achieving our climate campaign objectives.

Your day-to-day responsibilities will be highly varied: one day you could be organising the logistics and agenda for a team planning or evaluation session; the next, developing a budget for a funding proposal; and the next, helping the Programme Lead prepare for an external presentation.

If this role sounds exciting and a good fit with your skill set and experience, we’d love to hear from you!

What you’ll bring to the team

We’re seeking an experienced Programme Manager who is highly organised, motivated, proactive and efficient. You’ll need excellent interpersonal, communication and problem-solving skills to succeed in this lynchpin role for the smooth running of the programme across all its activities. You’ll also need to be personally aligned with ShareAction’s values and mission.

While we hope we’ll find someone with the majority of the skills and experience in the Job Description, we’re keen to hear from you even if you don’t have them all. We appreciate that lots of skills are transferable, and we welcome an open and honest discussion about how we might support you in any areas requiring further development.

We have a formal hybrid working policy in place. Given the central coordination role that this role will play, there is an expectation that you will be able to come into the office at least once a week to attend team meetings (scheduled on Tuesdays) and other meetings, as needed, with internal and external stakeholders.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• A healthcare plan with Bupa. 
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• Death in service cover of 3x salary.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay: starting at 5 weeks’ full pay from day one.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9 am on Monday, 10 August 2026.
First interviews: 19–20 August 2026.
Second interviews: 1–3 September 2026.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

We're looking for a Tenancy Sustainment & Community Progression Coordinator to support people as they make the transition from homelessness into accommodation. They provide practical guidance and motivational support to help people manage their tenancies and settle into a new community. The Coordinator supports housed clients to resolve problems so that repeat homelessness is prevented. They also connect people using Catching Lives’ services to community activities or groups, and enable access to employment, training, education and volunteering opportunities so that people improve their skills, confidence, social connection and well-being.

Key responsibilities

Tenancy Sustainment

• In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
• Meet people in the day centre before they move into a tenancy.
• Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
• Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
• Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
• Problem-solve with individuals to overcome challenges or concerns.
• Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
• Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
• Keep accurate records of tenancy sustainment actions and outcomes.
• Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.

Community progression

• In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
• Make plans on a case-by-case basis, led by the client.
• Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
• Identify community groups/activities and share relevant information with clients.
• Accompany clients e.g. to open days, taster sessions, course registration.
• Keep accurate records of community progression actions and outcomes.

Who we're lookng for

Essential

• Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
• Good practical knowledge and skills around household/tenancy management.
• Proven ability to work independently and proactively, and to use initiative.
• Experience of managing a workload with varied time-sensitive tasks.
• Experience of coordinating work with colleagues and/or external stakeholders.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
• Able to maintain professional boundaries.
• Able to handle challenging behaviour with confidence.
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Clean driving licence and access to a car for use at work.

Desirable

• Knowledge of current legislation and practice relevant to tenants.
• Experience in a related service e.g. advice, housing and homelessness, employment, community.
• Understanding how to work in a trauma-informed way.
• Experience of following Safeguarding processes with people at risk.
• Fluency in additional languages.
• Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.

Working at Catching Lives

Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.

The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.

The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.

We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.

The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.

You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.