Head of member services jobs in Upper norwood, greater london

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.

Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.

This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.

As Deputy Head of Major Gifts, you will:

• Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
• Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
• Play a key role in strengthening Greenpeace UK’s climate philanthropy
• Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
• Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
• Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
• Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
• Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture

This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.

Essential skills and experience:

• A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
• The ability to work across a blended T&F and HNWI model, regardless of your core specialism
• Personally securing six-figure gifts from T&Fs and major donors
• Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
• Proven success engaging senior stakeholders, including Board members, and philanthropic networks
• A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
• Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
• A commitment to Greenpeace’s mission, values and independence

Desirable:

• Experience of securing 7-figure gifts from trusts & foundations and/or major donors
• Experience in capital campaign fundraising and cross-market collaboration
• Experience of climate or environmental philanthropy

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. 

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).

100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation. 

When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight.  Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.

Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.

Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.

With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.

This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.

As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.

If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch. 

We’d love to hear from you if:

✷  You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people

✷  You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support

✷  You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action

✷  You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop

✷  You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities

✷  You are financially literate and able to work effectively with numbers and financial information

✷  You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation

✷  You are dedicated to embedding equality, diversity and inclusion into all areas of your work

EXPERIENCE NEEDED FOR THIS ROLE

ESSENTIAL

✷  Significant track record of raising funds from trusts and foundations

✷  Experience of securing major gifts, donations or grants from high net worth individuals or family foundations

✷  Experience of building and maintaining strong relationships with funders or other senior external stakeholders

✷  Substantial experience of preparing funding applications and reports

✷  Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others

✷  Experience of developing and effectively delivering strategy

DESIRABLE

✷  Knowledge of youth homelessness, the care system or other relevant issues facing young people

✷  Experience of leading a growing team or contributing to organisational growth

BENEFITS

✷  Scope to take real ownership of a key strategic priority in a fast-growing charity

✷  Flexible working arrangements

✷  40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days

✷  Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy

✷  Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth

✷  Annual performance and pay progression reviews

✷  Up to 6% pension contribution

✷  Cycle to work scheme

✷  Employee Assistance Programme offering free therapy

✷  Work phone and laptop

✷  A supportive and inclusive culture with regular team social events and annual all staff away day

MORE KEY INFO

Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week

Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday. 

Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements

HOW TO APPLY

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.

We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.

We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.

The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.

We really look forward to hearing from you!

Head of IT & AI

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025: 

• Charity Times Award- PR Team of the Year  
• Third Sector Award- Best Large Charity Film 
• Third Sector Award- Communications Campaign of The Year 
• Third Sector Awards- Large Corporate Partnership of the Year 

At Prostate Cancer Research, we don’t just fund research. We help shape it. From launching cross-disease collaborative grant calls to developing first-of-their-kind initiatives that address gaps in the system, we work closely with researchers to drive meaningful progress.

This role offers the opportunity to combine scientific expertise with creativity and strategic thinking. As our research portfolio grows, you will play a key role in ensuring the smooth day-to-day running of the department, while helping to shape its future direction.

Our remit includes delivering our own independent research projects and piloting community-led initiatives, alongside managing approximately £2 million in annual grant funding. You will also help strengthen links between discovery and translational research, support the development of new EDI initiatives, and build connections between academic research and our Prostate Progress data platform.

If you love science but think it could be done differently, if you would love a job where you can be both creative and analytical, we are the organisation for you.

You will work closely with a member of the Executive Team, allowing you to gain insight into organisational strategy and decision-making. You will also practise your own leadership and represent the department as part of our internal Heads of Group.

We have a strong commitment to flexible working and will work with you to agree a pattern that suits both you and the organisation.

Responsibility

• Oversee the monitoring and evaluation of our research portfolio of both grant-funded and in-house projects, including supporting and mentoring other team members
• Strengthen links between discovery and translational research through creating effective processes and partnerships
• Lead the day-to-day management of complex research projects
• Support the uptake of the Prostate Progress data platform within academic research
• Develop a Trust and Accountability Index to boost public trust in research, building on our recently launched Empowering Communities report
• Lead on the implementation of the charity’s next EDI strategy for researchers
• Deputise for the Director of Research where appropriate
• Act as an internal and external champion for discovery research

Skills and Competencies

Our ideal candidate would have the following:

• A strong belief in the value and potential of science (essential)
• A PhD in cancer or a relevant biomedical science discipline (essential)
• Experience working in an academic research laboratory within the past five years
• Experience managing research grants from application to closure, including financial and operational decision-making
• Strong project management skills, with the ability to manage multiple priorities
• An understanding of social science research methodologies
• Experience of EDI-focused initiatives or community engagement
• A collaborative approach, with the ability to build relationships, work flexibly, and manage expectations
• Confidence in leading new initiatives and driving innovation
• Excellent communication skills, with the ability to engage researchers, patients and internal stakeholders

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 500 words). In the statement, focus on why you would like the role, and give a 2 – 3 examples of your achievements or things you have learned which directly map on to the requirements of this role. Your insights and previous experience may be drawn from both professional and voluntary contexts depending on which you feel better represents your authentic self and your suitability for the role.

There will be a two-stage interview process. The first interview will be online, and the second will be an in-person interview at our offices in London. We will provide interview questions in advance. Interviews will commence on the 11th of May. 

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.

This role offers a hybrid working arrangement of  3 days in the office and 2 days working from home.

The Role

Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.

Key Responsibilities

• Manage the day-to-day delivery of a portfolio of membership services and programmes.
• Lead and support a small team, overseeing performance, workload and development.
• Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
• Investigate and respond to service-related enquiries or complaints.
• Conduct research to understand member needs and identify opportunities to improve services.
• Support the development of new products, services and partnerships.
• Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
• Build strong relationships with internal teams, members and external partners.

About You

You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.

You will need to demonstrate:

• Excellent organisational and administration skills with strong attention to detail
• Experience delivering or managing services, programmes or projects
• Strong customer service and stakeholder engagement skills
• Experience researching, analysing information and making recommendations
• Confidence managing multiple priorities, improving processes and handling difficult situations
• Experience leading or supporting a small team
• Strong written and verbal communication skills
• Good attention to detail
• Good IT skills including MS Office, mainly Excel

Experience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.

Why Apply?

This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
 
 Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.

This role offers a hybrid working arrangement of  3 days in the office and 2 days working from home.

The Role

Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.

Key Responsibilities

• Manage the day-to-day delivery of a portfolio of membership services and programmes.
• Lead and support a small team, overseeing performance, workload and development.
• Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
• Investigate and respond to service-related enquiries or complaints.
• Conduct research to understand member needs and identify opportunities to improve services.
• Support the development of new products, services and partnerships.
• Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
• Build strong relationships with internal teams, members and external partners.

About You

You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.

You will need to demonstrate:

• Excellent organisational and administration skills with strong attention to detail
• Experience delivering or managing services, programmes or projects
• Strong customer service and stakeholder engagement skills
• Experience researching, analysing information and making recommendations
• Confidence managing multiple priorities, improving processes and handling difficult situations
• Experience leading or supporting a small team
• Strong written and verbal communication skills
• Good attention to detail
• Good IT skills including MS Office, mainly Excel

Experience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.

Why Apply?

This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
 
 Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.

We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

For more information about this post and to apply download the Head of Strategic Litigation job pack and application form. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification. 

Closing date for applications: 11.59pm, Wednesday, 15 April 2026

Interviews will be held at our London office: w/c 27 April 2026

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours

Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.   

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th April 2026 at 23.59pm

Test and Interview date: W/C Tuesday 5th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Salary: £62,651 per annum

Contract Type:                         Fixed Term Contract – Maternity Cover (up to 12 months)

Closing date:                         12 April 2026 at 11pm

Interview date:                      4 – 15 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, seeking to work more directly with women’s rights/women-led organisations. The post-holder will be joining us just as we begin implementing the strategy, and this will be an exciting time to shape new and evolving ways of working with women’s rights activists from across the globe. The Advocacy and Influencing team are central to achieving the goals of the strategy by encouraging the UK  Government and other UK-based stakeholders to use their power on the world stage to counter the rollback on women’s rights.

The Head of Advocacy and Influencing is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy.

About you

You will have significant experience of advocacy and/or public affairs with a track record of driving strategies that achieve measurable policy, attitude or legislative change. You will be a strategic thinker with excellent communication skills in English, and the ability to translate complex issues into plain English. You will have experience of project management and preferably budget management, particularly team or donor-funded project management. You will be media trained and confident speaking to and influencing a range of external senior stakeholders.

In past roles, you will have line managed colleagues and may have managed teams, and will know how to work with others, including in coalition with other organisations, to design and deliver advocacy campaigns. You will understand how to motivate your team to deliver against an organizational strategy. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will have strong understanding of, and preferably experience working on, international development issues, in particular with reference to gender equality.

About the role

 

The Head of Advocacy and Influencing is a leadership role with significant responsibility for external analysis and positioning for CIUK - including through regular updates to the board Impact and Transformation Committee. The role is responsible for providing strategic direction for CIUK and CI’s advocacy and influencing and leading the team to deliver UK and globally facing advocacy campaigns. The role is responsible for ensuring high quality publications and managing sign off and profile risks as part of CIUK’s risk management strategy. The Head of Advocacy and Influencing will also act as a senior external spokesperson for the organization to the media, parliament and public events. The role has significant responsibility for positioning and meeting expectations of donors who fund the team’s work.  The Head of Advocacy and Influencing is critical for ensuring the CEO and SLT have up-to-date power analysis, political analysis and policy lines for external engagement with high level targets.  

As the manager and contract holder for the Centenary Action Group campaign and fundraising coordinator and a standing member on the Steering board of the Centenary Action Group, the role also manages CARE UK’s role as a convener and ally of the UK women’s rights movement in line with our global commitment to shift the power and localization.

The role covers four main areas of responsibility:

Strategic Leadership & Delivery

Play a key role in the delivery of CIUK’s new 4-year strategy. Lead cross-organisational teams to deliver high quality policy analysis, advocacy and campaign strategies to UK government, parliamentary and private sector targets. Work with communications to design and deliver integrated campaign plans.

External representation and relationship management

Build the visibility and reputation of CIUK by building and managing key external relationships in government, parliament, private sector and across the sector, including in coalitions and alliances. Provide strategic advice on political developments, external opportunities, and risks, ensuring timely and well-informed positioning, and prepare the CEO/SLT for high-level external engagements. Serve as a senior spokesperson for CIUK in political, media, and public forums. Work with the CARE confederation to develop advocacy lines and approaches.

Thought leadership and Policy Development

Provide strategic leadership of the Gates Foundation partnership, delivering against expectations and securing further funding from this and other donors. Ensure a rigorous evidence base for CIUK’s policy agenda, both by working with CIUK’s team of thematic experts, as well as commissioning and managing research projects where needed. Prepare and approve briefings, position papers, op-eds and other communications in support of CARE UK’s influencing goals. Oversee CIUK’s strategic role in Centenary Action, including representation on the Steering Group and overall coordination. 

Team and line management

Set and drive the advocacy and influencing team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to the team’s work, and for managing the team’s budget. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Are you organised, proactive, and passionate about supporting people? Tearfund is looking for a People Services Officer to join our People Team to help deliver high-quality HR and Recruitment services across the organisation.

What you'll do:

• Be the first point of contact for HR and recruitment enquiries, providing clear guidance and support to staff.
• Manage end-to-end recruitment campaigns, including advertising, shortlisting, assessments, interviews, pre-employment checks, and employment contracts.
• Support payroll and HR system processes, ensuring information is accurate and deadlines are met.
• Train and guide colleagues on HR and recruitment systems, helping them use tools effectively.
• Maintain HR and recruitment records, systems, and reports to keep processes running smoothly.
• Contribute to HR projects and continuous improvements, helping the team work more efficiently. 

This is a varied and fast-paced role, working closely with colleagues across the UK and global teams.

What we're looking for:

• Proven administrative skills and the ability to thrive in a fast-paced environment.
• Experience supporting HR activities, including recruitment and selection.
• Strong IT skills and confidence using HR or recruitment systems.
• Excellent communication skills, with a professional and approachable manner.
• A proactive, detail-focused approach and the ability to prioritise effectively. 

Does this sound like the role for you? Then we'd love to hear from you!​

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

Please note: This is a fulltime, 1 year fixed term contract. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Head of Research
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£77,816 per annum
Application deadline: 12pm (midday) on Friday, 24 April 2026

About the role

The British Museum is looking for a visionary leader to shape the Museum's intellectual agenda and vision for research as Head of Research.

This is a rare opportunity to shape research strategy at an internationally renowned institution with the chance to influence research across the UK museum sector. With a strong track record of world-leading research, you will ensure the Museum has one of the world's most researched, accessible and visible collections. Working closely with the , and over 100 researchers and curators across all , you will lead the development and delivery of a compelling Research Strategy that enriches understanding of the Museum's collections, supports major projects, and fuels the next generation of researchers.

You will reimagine what it means to be a research-led international museum in the 21^st century as the Museum embarks on in the past 150 years. To achieve this, you will build strong internal and external partnerships at the highest levels, champion research excellence, and secure significant external funding to advance the Museum's ambitions.

If you are looking for a new challenge and an opportunity to make a major contribution to the future of the Museum, we invite you to apply for this role.

Key areas of responsibility

• Ensure the Research Strategy drives a strong and dynamic programme of research that supports and develops the Museum's intellectual agenda.
• Catalyse high quality research across all areas of the Museum, ensuring all elements of the Museums work is informed by research, especially the , new galleries, and .
• Guide the development of major and funding bids, focusing on income-generating activities.
• Manage the Deputy Head of Research and other team members and support the development of early career researchers and young researchers embedding a strong research culture across the Museum.
• Represent the Museum internally and externally, cultivating strong stakeholder relationships and partnerships, increasing collaborative research partnerships.
• Contribute to the national and international research landscape through advocacy and strategic insight.
• Lead key relationships with external organisations for the development of the Museum's research at BM_ARC in Reading.
• Deliver internal and external research reviews and continuously elevating research quality.
• Lead the Museum Research Board and oversee relevant policies.

About you

We're looking for a strategic, inspiring leader with a clear and sensitive leadership style. You'll be able to motivate teams, forge successful partnerships, and champion research excellence. You will be comfortable operating at the highest level, balancing multiple priorities, and delivering work of long-term significance for the Museum and its audiences.

What you'll bring to the Museum:

• Strong reputation in a relevant research field with significant experience developing and implementing strategies within a research-focused environment.
• Proven leader in securing external funding, delivering funded high-profile projects and managing large budgets.
• Understanding of issues facing the museum or heritage sector.
• Strong managerial experience, including motivating teams and leading change.
• Ability to lead, influence and collaborate with stakeholders internally and externally, across academia, government and media.
• Evidence of a strong research and publications record.

Benefits

At the British Museum, we believe our people are at the heart of everything we do. That's why we've designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

While we recognise that AI tools can be helpful when preparing applications, we expect all submissions to accurately reflect everyone's skills and background, and we may withdraw applications that appear to be generated entirely by AI.

During interviews, we want to hear directly from candidates and therefore do not permit the use of AI to generate or support answers, though assistive technologies used as reasonable adjustments are fully welcomed.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*We may be able to provide visa sponsorship for this role, subject to meeting eligibility requirements. You can find out more about these .*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Head of Marketing

Based: Battersea Park

Salary: £40-£45k dependant on experience

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, On-site

  

Role Overview:

Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:

• Battersea Park Millennium Arena

• Barn Elms Sports Centre

• Tooting Bec Athletics Track and Gym

• Barn Elms Boathouse

You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.

This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. 

The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:  

•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.

•Lead end-to-end campaign planning and execution across all channels.

•Set clear, measurable goals and optimise performance through data-driven insight.

•Provide weekly sales and marketing updates to Senior Leadership.

•Produce regular campaign reporting, identifying trends and actionable learnings.

•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.

•Oversee content across social, email, website and on-site communications.

•Take ownership of creative development, collaborating with designers and external suppliers.

•Write clear campaign plans and briefs to align stakeholders and delivery teams.

•Develop strategic partnerships and local sponsorship opportunities.

•Build strong relationships with internal and external stakeholders.

•Present campaign performance and chair regular update meetings.

• People manage and develop junior marketing team members.

•Oversee campaign coordinators, balancing strategy with day-to-day delivery.

•Manage budgets, timelines and forecasting processes.

•Support wider marketing and organisational objectives.

•Provide event support as required, including occasional weekend work.

•Undertake additional duties as directed. 

Skills and Experience:  

• B2C marketing experience ideally within the Leisure and/or Health industry. 
• Highly organised, with the ability to manage multiple projects simultaneously.
• Experience delivering high-pressure events and product launch campaigns.
• Strong commercial and analytical mindset.
• Skilled presenter with excellent written and verbal communication skills.
• Proven team leadership and stakeholder management experience.
• Calm under pressure, deadline-focused and detail-oriented.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

About Young Roots

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

The role

We’re looking for an experienced and collaborative Head of Finance to lead our financial management, planning, and governance.

This is a senior and influential role, sitting on our Leadership Group and working closely with the CEO, Trustees, and Finance Committee. You’ll provide clear financial insight to support decision-making, ensure strong financial stewardship, and help us plan sustainably for the future.

You’ll take ownership of the full finance function, supported by an Internal Operations Officer who manages day-to-day transactional processing.

What you’ll do

• Lead financial planning, including budgeting, forecasting, and cashflow management
• Produce clear, high-quality management accounts and financial analysis
• Support strategic decision-making through strong financial insight and modelling
• Ensure robust financial controls, systems, and compliance (including audit, SORP, and statutory reporting)
• Partner with colleagues across the organisation to support budgeting, funding bids, and full cost recovery
• Oversee payroll and financial operations, ensuring accuracy and efficiency
• Contribute to organisational strategy as part of the Leadership Group

About you

You’ll be a confident and values-driven finance professional who enjoys working collaboratively and making complex information accessible.

You’ll bring:

• Significant experience in a senior finance role within a charity or not-for-profit
• Strong knowledge of charity finance, including SORP, restricted funding, and compliance
• Experience producing management accounts, budgets, and forecasts for non-finance audiences
• The ability to influence and support senior leaders with financial insight
• A proactive, hands-on approach with strong attention to detail

A professional accountancy qualification (ACA/ACCA/CIMA) or equivalent experience is desirable.

This role is designed as a part-time position (28 hours/week) with flexibility around how hours are worked. We are a hybrid organisation, with the option to work remotely or from our London offices (Croydon or Brent). We ask that ideally you attend at least one in-person team day per month in London.

We offer a supportive, inclusive working environment and the opportunity to play a key role in a mission-driven organisation making a real difference.

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 14th April

Interview date: 20th April

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

Salary:                                 £62,651 per annum

Contract Type:                     Fixed Term Contract – Paternity Cover (up to 10 months)

Closing date:                       7 April 2026 at 11pm

Interview date:                  4 – 15 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, and expand on our strengths in anticipatory action and women’s access to economic opportunities. This includes investing in CIUK’s Early Action Fund, which sits within the Programme Management Team and works with country offices to support communities to prepare for and respond to climate and conflict-related emergencies. The Programme Management Team is at the centre of driving the impact we want to achieve through our new strategy, and continuing to work towards our goal of giving more power, resources and space to local organisations and communities, in particular to women-led organisations and women activists, so they can lead the decisions, debates and programmes that affect their lives.

The Head of Programme Management is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy. CIUK’s restricted income from donors is significant and is CIUK’s largest income stream; as such the Head of PMT has a high level of responsibility for stewardship and effective management of the ongoing programme portfolio. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m. The role-holder also has a crucial role to play in identifying learning from our programmes and sharing these across CARE and the sector.

 

About you

You will have demonstrated experience working with a range of donors, including the UK Foreign, Commonwealth and Development Office (FCDO), with deep knowledge of how the FCDO operates, how they are structured and contract programmes, as well as their current priorities. You will also have experience delivering programmes with corporate partners, and trusts and foundations. You will have the ability to build strong relationships and have demonstrated ability to negotiate complex contracts with donors and influence donor positions. You will have a strong programme management and risk management background that allows you to understand and work across multiple projects and contexts, and manage risk at the portfolio level, dealing effectively with new risks and issues as they emerge.

As a leader of a large team, you will have strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will need to have experience of working in donor-funded organisations, understand cost recovery models, and have experience working to deliver large-scale programming in development and/or humanitarian contexts.  A good understanding of the current debates in the sector on local leadership and a commitment to the principles set out in the pledge for change are essential.

 

About the role

The Head of Programme Management leads a large team to oversee all of CIUK’s active humanitarian and development projects funded by UK donors. The team leads CIUK’s relationships with Country Offices and Regions and develops close partnerships to help us achieve long-term and effective programming across the humanitarian and development arena. The team also builds strong relationships with institutional donors and works with the Partnerships and Philanthropy team to deliver corporate-funded programmes. The Head of Programme Management is responsible for ensuring strong grant management and donor compliance including programme financial management. The team ensures that CARE provides and is recognised by donors for offering excellent value for money and real impact for its programme participants. The team also leads CIUK’s approach to delivering smart development and humanitarian programmes with an increasing focus on equitable partnership approaches. 

The role covers four main areas of responsibility:

Representation and relationship management

Holding relationships with a set of senior stakeholders including FCDO Senior Responsible Owners, other donor counterparts, CARE Country Directors, Programme Directors and Regional Directors. Negotiating contract terms with donors and troubleshooting delivery issues with country offices. Positioning CARE’s work to external stakeholders, including personally representing CIUK in external forums and with donors.

Organisational and team leadership, strategy and planning:

Set and drive the programme management team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to PMT’s work. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.

Financial and compliance management

Provide close and effective management of multi-million pound budgets. Reforecast accurately throughout the year, identifying and working with country offices to rectify implementation issues. Manage risks and issues at portfolio level, raising high and critical risks for attention by senior leadership and board as necessary. Ensure donor compliance is followed.

Programme quality, monitoring evaluation and learning

Ensure that CIUK closely monitors project implementation, relevance of programme outputs and outcomes and ensures programmes meet relevant technical standards and up to date best practice. Programmes fulfil requirements on programme quality and adhere to do no harm standards, the Core Humanitarian Standard, and ensure that CARE’s safeguarding standards are met throughout the life of the programme. Proactively share knowledge from CIUK’s programmes across the confederation and externally.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.