Location: Home-Based (required to travel to the London office as required) or hybrid working at London office (expectation of attendance of eight days in the London office per month)
This is an opportunity to use your clinical, audit and quality improvement experience to influence the safety, effectiveness and consistency of services that support people affected by gambling harms.
As Clinical Audit and Improvement Manager, you will lead GamCare’s clinical audit programme and play a key role in helping teams understand what is working well, where improvements are needed and how learning can be embedded in practice. Working within the Quality and Safety Team, you will use audit findings, service data, feedback and lived experience insight to produce clear reports, practical recommendations and improvement plans that support continuous improvement across our clinical services.
You will work closely with Quality Leads, Service Managers, clinical teams and People and Organisational Development colleagues to make sure learning is shared, understood and applied. This will include planning and delivering audits, thematic reviews and evaluations; developing quality improvement tools and governance resources; supporting preparation for external audits or quality reviews; and designing training, workshops and Model of Care learning sessions that help colleagues apply best practice with confidence.
This is a role for someone who can combine analytical rigour with a collaborative, supportive approach. You will help turn evidence into action, supporting teams to reflect, learn and improve while keeping the needs and experiences of people affected by gambling harms at the centre of decision-making.
About you
You may already be working in clinical audit, quality improvement, service monitoring, clinical governance or service development within health, social care or the voluntary sector. You will bring experience of working in clinical services, ideally within addiction or mental health, and of delivering interventions such as psychosocial interventions, CBT or motivational interviewing.
You will be confident interpreting service data, audit findings and quality metrics, and translating them into reports, recommendations and learning that are clear, constructive and useful. You will understand how to engage busy clinical and operational teams, build trust and support reflective learning without losing sight of standards, risk and accountability.
We are looking for someone who communicates with sensitivity and clarity, enjoys working collaboratively and can help people see quality improvement as practical, meaningful and connected to better service delivery. You will also share GamCare’s commitment to inclusion, integrity and making lived experience central to our work.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24-hour support
Closing date for applications: 12 July 2026.
Interviews will take place w/c 27 July 2026, at Head Office in London.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Role: Communications Officer
Reporting to: Head of Communications
Hours: Full-time, 37.5 hours per week
Location: Remote (UTC-4 to UTC+5) (with some international travel for events)
Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.
Closing date: 9am (UK time) on Monday 13th July.
The opportunity
We are seeking a structured and proactive Communications Officer to play a vital role in the day-to-day delivery of our global communications. From managing our content calendar and compiling email campaigns to updating website content, you will support our small, dynamic team in continuously improving the quality, impact, and consistency of our outputs for United for Global Mental Health (UnitedGMH) and the Global Mental Health Action Network (GMHAN).
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries.
About you
Our ideal candidate is a dependable, detail-oriented communicator who genuinely enjoys the practical delivery of communications outputs. You are highly organised, skilled at managing multiple tasks, and comfortable keeping the gears of a busy communications function turning. You understand how to tailor messaging for diverse global audiences and geographies. Ideally, you bring experience working within an international non-governmental organisation (INGO) or global health context.
The role
Key components of the role include:
- Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva, Adobe Creative Suite and AgoraPulse for this.
- Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
- Website development - develop, maintain and update content for the UnitedGMH website - including uploading content and editing pages.
- Social media channel and community management - lead on day-to-day management and posting on UnitedGMH social media channels, including LinkedIn and Pinterest. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid).
- Brand guardian: Be a steward of the UnitedGMH brand, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
- Monitoring, evaluation, and reporting - create regular analytic reports for social, website and email channels.
- Editorial planning and communications calendar management - lead on the maintenance of the organisation’s communications calendar, ensuring content across channels is planned-in-advance of key advocacy moments.
- Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
- Ad-hoc support for the Global Mental Health Action Network - you’ll also provide a supporting function as needed for the GMHAN team, including tasks related to website and social management, plus others where needed.
Requirements
- Digital Channel Expertise: Proven experience managing website Content Management Systems (e.g., WordPress, Squarespace), diverse social media platforms, and email marketing software (e.g., Mailchimp).
- Exceptional Copywriting: A skilled writer with a track record of crafting engaging copy for varied audiences. Note: We want an authentic writer who cares deeply about the words they craft, rather than someone whose first instinct is to rely on LLMs/AI to generate content.
- Editorial Rigour: Strong research and proofreading skills with an uncompromising eye for detail.
- Organisation & Delivery: Highly organised with experience providing team administrative support and the ability to prioritise a busy workload under tight deadlines.
- Tools & Systems: Comfortable utilising digital project management and collaboration tools (e.g., Trello, Google Drive).
- Mission Alignment: A genuine interest in global mental health, international development, and political advocacy.
- Interpersonal Skills: Strong relationship management skills, with the flexibility to work effectively with a globally distributed team.
- Travel: Willingness to travel internationally to support at global events up to 5 times per year for up to a week at a time.
Desirable
- Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
- Demonstrable experience in working with journalists
- Additional language skills (note the position requires fluent English)
Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.
For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.
Interviews:
Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.
How to apply:
To apply, please submit your cover letter, outlining how you meet the required competencies, and a CV, via the Charity Job site.
The client requests no contact from agencies or media sales.
Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.
This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.
Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.
About the Role
Contract type: Fixed term to March 2028
Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.
Salary: £24,000 per year (based on £30,000 per year pro rata)
Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.
Job Requirements
- A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
- A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
- Collaborative, open and transparent working style.
- Comfortable working in a changing environment.
- Proven experience of fundraising within an arts organisation.
- Strong strategic thinking skills.
- Good written communication skills, including the ability to develop compelling cases for support and reports.
- Good understanding of the financial context of this work.
- Experience of building and managing relationships with funders, donors and stakeholders.
- Strong organisational and administrative skills, including data management.
- Experience of monitoring and reporting to demonstrate impact.
- Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.
Job Responsibilities
The Development Manager will lead delivery of a phased fundraising strategy:
Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.
Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.
Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.
If you'd like more information you're welcome to visit our website and download the job pack.
ACCESS AND INCLUSION
We are particularly keen to hear from applicants from communities that are underrepresented in the cultural workforce, particularly when considering disability, class and ethnicity, and people whose lived experience reflects the communities we work with. We guarantee to interview any disabled applicant who meets the minimum criteria for the post and have a budget to support access.
Collaborating with young people to write a better future