Head of operation jobs

As Data Officer, you will support the Head of Finance and Operations across a range of important day-to-day tasks, with a particular focus on income reconciliation, accounting preparation, the maintenance of our Salesforce CRM database, as well as using the CRM to run reports.

You will take responsibility for keeping Save the Rhino's data clean, accurate, and audit-ready — carrying out regular imports, cleaning routines, and backups, and producing reports that help colleagues across fundraising and communications to do their jobs effectively.

Alongside this, you will contribute to key financial processes including Gift Aid claims, VAT returns, and monthly management accounts, developing a solid grounding in charity finance. For the right person, this combination of data and financial responsibilities offers an unusually broad grounding - ideal for someone early in their career who wants to develop skills across both disciplines rather than specialise immediately.

You will be methodical and detail-oriented, comfortable working with data and spreadsheets, and confident following established and documented procedures while flagging issues when you spot them. You will be a collaborative team player, supporting colleagues across the organisation and keen to learn and grow within a small, committed team.

This is a new role for Save the Rhino, and it is one that might appeal to individuals with different experience and backgrounds. We are open to this role being full time (35 hours per week) or part time (28 hours per week). The hours agreed will reflect the experience of the successful applicant — a more experienced candidate may be able to deliver the full scope of the role in fewer hours.

For more information and to apply, download the application pack.

                                                                Donor Experience & Stewardship Manager

Salary £39,000 - £43,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including Thursdays, at our central office:

· Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The donor experience & stewardship manager will report to the head of fundraising operations & strategy.

We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity.

You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities.

· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

· Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday, 20 July 2026, 12 noon.

Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

We have an opportunity for an experienced and motivated leader to join our Service Improvement & Transformation team. As a Programme Lead – Integrated Support, you will lead the development and delivery of integrated support models for people living with Motor Neurone Disease (MND).

As a Programme Lead, you bring expertise in project governance, stakeholder engagement and service improvement. You are confident managing risk, budgets and performance, and skilled at turning strategy into delivery. This Programme Lead role will see you coordinate interconnected projects, drive collaboration and ensure consistent, high-quality delivery across an ambitious programme.

This is a pivotal role at the heart of national transformation, where you will drive innovative approaches to service design, strengthen partnerships across health and care systems, and ensure that people affected by MND receive high-quality, coordinated support wherever they live.

Key Responsibilities 

• Lead the planning and delivery of the Programme Lead – Integrated Support portfolio
• Coordinate seven connected workstreams, ensuring alignment and quality
• Develop and manage programme frameworks, governance and reporting
• Drive progress across projects, managing risk and dependencies
• Work with senior stakeholders to shape and deliver strategic priorities
• Oversee timelines, budgets and outcomes across all activity
• Promote inclusive collaboration with colleagues, volunteers and communities
• Use data and insight to track performance and embed improvement

About You 

• Proven experience as a Programme Lead or within a similar role
• Strong project and programme leadership across multiple initiatives
• Formal project management qualification (PRINCE2, APM or Agile)
• Experience in service improvement and quality improvement methods
• Strong stakeholder engagement, including senior leaders
• Skilled in risk management, planning and delivery within budget
• Analytical thinking with the ability to translate insight into action
• Experience within health, charity or service-led organisations
• Knowledge of integrated service delivery approaches
• Experience developing sustainable programme frameworks

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

This is a home-based role with travel requirements across England, Wales and Northern Ireland.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

We are seeking a talented Management Accountant to join our small, collaborative finance team on a permanent, part-time basis. Reporting to the Head of Finance, this new hands-on role will play a key part in delivering high-quality financial insight and supporting decision-making across an expanding organisation.

About the role

You will produce accurate monthly management accounts, support budgeting and forecasting, and provide clear financial analysis. Working closely with budget holders and colleagues across the organisation, you will help explain performance, investigate variances, and support informed decision-making. You will take ownership of key elements of the month-end close process, ensuring accurate and timely reporting, and will support cash flow forecasting and day-to-day financial operations. Your ability to communicate complex financial information clearly to non-finance stakeholders will be key to your success.

You will also play an important part in maintaining strong financial controls and supporting statutory reporting and audit processes. From assisting with VAT returns to improving financial systems and processes, you will help ensure the finance function runs smoothly and effectively.

This is a varied role where continuous improvement is actively encouraged, giving you the opportunity to shape how financial information is produced and used across the organisation.

Role Specifics

We are looking for a part-qualified accountant with strong experience in management accounting, budgeting, and financial analysis. You will have excellent Excel skills, experience of finance systems, and the ability to work independently and collaboratively. Experience of supporting non-finance colleagues and, ideally, working in the charity or not-for-profit sector would be an advantage.

In return, we offer a supportive and values-driven environment where you can develop professionally while contributing to meaningful work. With flexible working arrangements and the opportunity to make a real impact, this is an excellent role for a motivated finance professional ready to take the next step in their career.

If this role sounds right for you and you have the right skills and experience, please do download the job description, and apply by returning the application form to the Resourcing team.

Benefits

As an employee you will be entitled to the following range of benefits:

• 27 days' annual leave pro rata
• Pension scheme (company matches contribution up to 7%)
• Free onsite parking
• Employee Assistance Programme
• Eye care voucher scheme
• Cycle to work scheme
• Interest free season ticket loan
• Blue Light Card discount scheme
• Life Cover at 2x salary

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

We are a large-scale, unique and dynamic hospitality and charity project in the Northwest Highlands with strong philanthropic and community commitments. The heart of our operation is on a remote and beautiful 800-acre island and with new exciting developments on the mainland of the Scottish Highlands including a farm and a hotel.   

As our new gardens and food production areas expand both on island and on mainland, with new glasshouses, the recovery of historical agricultural grounds being added to our existing orchards, kitchen gardens and greenhouses, our Head of Gardens and Growing is looking to grow the gardens team.

We are looking for a gardener to join the team and help in producing food for our staff and guests in our tough but bountiful environment at 58°N, while maintaining an impeccable aesthetic centred round heritage, sympathetic materials and craft.

Our land management approach balances production, nature, and heritage, with an emphasis on using the land to build communities. We aim to deliver a year-round supply of fresh and preserved produce, while also fostering soil health and a mosaic of ecosystems blurring the boundaries of productive gardens and wild spaces. This is a core role in the garden team and will involve working closely with the kitchen, land and guest teams, charitable beneficiaries and volunteers, and of course many hours wrestling with our challenging climate and peaty soil.

GROWTH

We are looking for a professional horticulturist: a confident organic gardener, ideally with an interest in agroecological, no-till and regenerative growing principles and potentially in horticultural therapy.  As well as being accomplished in gardening especially vegetable production growing, a strong part of the role will be facilitating guests, school groups and volunteers. There will be many opportunities for training and professional development. The salary for this role will be £29-37k per annum, depending on experience.

COMMUNITIES

Our team is diverse, driven, and hails from across the country and further afield. We have our own growing island community of staff, guests and volunteers, while also being embedded in mainland life in nearby crofting townships and villages. There are opportunities to work with different teams, help look after our animals, beekeeping, sail heritage boats and get involved with island life. We will be happy to discuss flexible shift patterns and shared accommodation with the right candidate.

ENVIRONMENT

You will be working in an area of outstanding natural and cultural heritage amid a range of unique Northwest Highland marine and terrestrial ecosystems, which we are striving to conserve and extend. We foster a culture of care, attention to detail, and creativity in everything we deliver for the Charitable Trust for which we work, from looking after our guests, staff and local communities to growing and sourcing our food to restoring buildings and landscapes.

We are looking for a capable, self-motivated and flexible individual with excellent communication and organisation skills, and a good sense of humour, who will thrive on a challenging project. If you think this role might be for you then please send your CV and cover letter to us. The closing date for applications will be Friday 24th July and we are looking for someone to start work as early as possible. First interviews will be held by Teams, followed up by a visit to the island as the next stage for shortlisted candidates- date tbc.

ICT Security Support Technician

Cambridge

Full-Time (35 Hours per week)

Permanent

The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role

About the role:

As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.

As the ICT Security Support Technician, your duties will include:

· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.

· Help to identify and respond to security incidents, in line with their incident response process.

· Conduct routine vulnerability scans and support in remediation activities.

· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.

· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.

· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.

About you:

· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.

· Be familiar with Windows and Linux environments, including basic command-line operations.

· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.

· Experience with installing, configuring, and troubleshooting computer hardware and software.

· Access to transport for work purposes and business insurance for own vehicle where appropriate.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. 

- Employee Assistance Programme

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Please note this role is subject to a basic DBS application.

Closing Date: midnight Sunday 5 July 2026

Interviews to be held: week commencing 13 July 2026

Fundraising and Partnerships Manager (New Role)

Part‑time (22.5 hours per week)

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. 

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.  We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

What we do

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence, and providing support and encouragement to practitioners and decisionmakers involved in nutrition and related interventions.  ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX). 

The Role

This is a new opportunity to develop the role of Fundraising and Partnerships Manager to lead the identification, development and submission of new funding proposals, and to lead on relationship management with new and potential investors.   You will work closely with the technical and operation teams.

About You

Bringing your experience of funding development to ENN, you will be ready to jump in and progress work quickly to capitalise on critical time sensitive funding opportunities. You will be comfortable assessing diverse funding opportunities, building and maintaining partner relationships, coordinating the development of grant applications and proposals in line with organisational priorities, ensuring they are tailored to donor and investor motivations and interests.

Terms and Conditions

Hours of work: Part-time flexible working, up to 22.5 hours per week/ 0.6FTE

Type of contract:  Part time. 12 months fixed term contract initially

Location: UK/Remote - Flexible. Some hybrid working may be offered to candidates in proximity to ENN’s Head Office in Kidlington, Oxfordshire, OX5 2DN.

Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution

Annual leave: 25 days pro rata plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata). Paid office closure days between Christmas and New Year

Pension:  Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%

Salary:  The salary for this position is Band 4, circa £47,000 pro rata. 

Key Responsibilities

1. Lead on identifying and researching new potential investors in the private and corporate sectors to support a broader and more diverse funding base.

2. Work with the Technical team on finding and engaging with new opportunities and starting up discussion with potential new investors

3. Support relationship management with investors and potential investors, in coordination with relevant project leads.

4. Coordinate the development and submission of new funding proposals that fit with ENN’s strategic direction, working with technical and operations staff to prepare all required proposal documentation in line with funding guidelines and timelines.

5. Ensure due diligence checks are completed on potential funders and partner capacity assessments on potential subgrantees.

6. Maintain ENN’s ‘live’ funding database

7. Contribute to the review and development of ENN’s funding strategy

Person Specification

· Experience in working with a diverse range of donors or investors to develop funding opportunities.

· Experience developing compelling funding proposals that respond to the needs of potential investors and are in line with organisational strategy, values and expertise.

· Success in securing funding from a range of funders or investors – such as public, private, corporate, institutional, multinational banks, and experience of direct fundraising with major donors (trusts and foundations/high net worth individuals, corporates).

· Ability to represent ENN externally, broker connections and communicate with diverse range of investors.

· Ability to broker and coordinate inputs from team members across projects and a range of specialities (technical, operations, finance)

· Ability to understand donor proposal requirements/application guidance.

· Ability to manage a diverse and busy workload, prioritising effectively, and able to work both independently and as a member of the wider team.

• Strong communication and interpersonal skills, working well with other team members and stakeholders (both internal and external).

· Able to work creatively and deliver to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalate.

· Excellent attention to detail.

• Fluent in English, verbal and written.

· Good cross-cultural awareness, knowledge, and its application to funding development.

· Data security and GDPR awareness.

Reporting Lines

Reporting to the Technical Director for Platforms

Supervisor for ENN fundraising associate volunteers

Eligibility to work

Must have the right to work in the UK at the time of application. No relocation package is offered for this role.

ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual.  We actively encourage applications from a broad range of experiences and backgrounds.

Application Process

Please submit a Cover Letter (no more than 1 page) and CVno later than 5 July 2026 (11:59 pm).  Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. 

Hackney Empire is looking for a new Theatre Technician.

The Theatre Technician plays a vital operational role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the technical leadership team, you will deliver exceptional hands-on technical support across stagecraft, lighting, sound and rigging systems to realise the creative ambitions of visiting companies and in-house productions. 

This is a production-focused role that requires combining physical, high-level stagecraft management during the intensive fit-ups, live show operations and rapid get-outs with a proactive approach to health and safety, equipment maintenance and visiting company care. 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

 The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.

Main responsibilities

Procurement Strategy & Leadership

• Develop and implement a procurement and commercial strategy aligned with organisational goals and funding requirements.
• Lead procurement planning across research programmes, operations, and corporate services.
• Act as a subject matter expert on public procurement policy and best practice.
• Drive continuous improvement in procurement processes, systems, and capability.

Tendering and Contract Management

• Oversee end-to-end procurement processes including tendering, evaluation, and contract award.
• Ensure compliance with UK public procurement regulations (e.g., Procurement Act and associated guidance).
• Draft, review, and negotiate complex contracts, including research, clinical, and grant-related agreements.
• Manage contract lifecycle including performance monitoring, renewals, and extensions.

Commercial Governance & Compliance

• Establish and maintain procurement policies, procedures, and governance frameworks.
• Ensure all procurement activities meet audit, transparency, and reporting requirements for public funding.
• Identify and mitigate commercial risks across supplier engagements.
• Support internal and external audit processes.

Supplier & Stakeholder Management

• Build and maintain strategic supplier relationships, ensuring high performance and innovation.
• Collaborate with internal stakeholders (research teams, finance, legal) to understand needs and deliver value-driven procurement solutions.
• Work with external stakeholders including funders, partners and strategic advisors to develop optimum outcomes
• Provide commercial advice and guidance to senior leadership and project teams.
• Promote sustainable and ethical sourcing practices.

Financial & Value Management

• Deliver value for money through effective sourcing and negotiation strategies.
• Monitor procurement spend and identify cost-saving or efficiency opportunities.
• Contribute to budgeting, forecasting, and financial planning processes.
• Ensure funding is used appropriately, ethically and in line with public funding requirements.

Knowledge, skills and experience

Essential

1. Professional qualification in procurement or supply chain e.g., CIPS Level 5 or equivalent
2. Degree or comparable experience in business, finance, law, or related field.
3. Proven track record of managing complex procurement exercises and contracts.
4. Experience in procurement or commercial roles within regulated procurement environments, specifically those classed as a public authority
5. Strong understanding of UK public procurement regulations and best practice.
6. Commercial acumen with strong negotiation and contract management skills.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Knowledge of intellectual property (IP) considerations in research contracts.
9. Strong experience in supplier and stakeholder management.
10. Excellent analytical, financial, and problem-solving abilities.
11. Strong communication and influencing skills across all levels of an organisation.
12. Ability to manage multiple projects and priorities effectively.

Desirable

1. CIPS Level 6 or equivalent
2. Membership of a professional body (e.g., MCIPS or FCIPS).
3. Experience managing high-value and complex contracts, including collaborative or partnership agreements
4. Experience in procurement or commercial roles within charity and/or research sectors
5. Detailed understanding of intellectual property (IP) considerations in research contracts.
6. Detailed knowledge of the UK Procurement Act (or Public Contracts Regulations 2015 historically) and transitions between them.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Understanding of subsidy control, state aid, or funding compliance frameworks.
9. Ability to analyse procurement data and generate insights using tools such as Excel, Power BI, or similar.
10. Experience leading organisational change or transformation programmes in procurement.
11. Ability to build procurement capability across a non-procurement stakeholder base.

Dimensions

• This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for applications is 11:00pm on Sunday 12th July 2026.

Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religion or belief
• Race (including colour, nationality, ethnic or national origins)
• Disability
• Sexual orientation
• Age

We are opposed to all forms of unlawful and unfair discrimination.  All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. 

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

Main purpose:

Reporting to the CEO and working with a small, dedicated head office team, the post-holder is responsible for the full finance function of the Charity and its Trading Subsidiary, NAFAS Enterprises Limited (currently dormant), using Xero financial package.

Key Relationships

• CEO
• Chair of the Board
• Chair of the Finance and Investment Committee
• Chair of Risk and Audit
• External Auditors
• NAFAS Staff, Area Treasurers and Members
• Suppliers

Key Responsibilities:

· Maintain accounts for the Charity and it’s subsidiary company.

· Manage outsourced payroll provider and Arrange payment of staff salaries, PAYE, NI and pension contributions.

· Process and Make payments for all staff and volunteer expenses.

· Ensure all expenditure payments are made on time.

· Maintain Direct Debits subscriptions.

· Responsible for annual affiliation fee income and master sheet reconciliation

· Raise quarterly invoices for advertising in the Flower Arranger magazine

· Process website stock orders and raise other ad hoc stock order invoices

· Process charity event receipts and expenditure and reconcile against master spreadsheet

· Responsible for supplier invoice processing and payments

· Responsible for banking of cheques and bank reconciliations.

· Responsible for VAT returns for both companies.

· Preparation of management accounts for the CEO, Finance Committee and the Board ona  scheduled agreed with the CEO

· Maintenance of restricted funds documentation, ensuring proper cost allocations and record keeping.

· Maintenance of P&L and Balance Sheets reconciliations.

· Prepare budgets and forecasts and assist CEO with variance analysis.

· Manage rolling 12-month cashflow forecasts.

· Manage the annual audit process.

· Provide information and advice to the CEO and the Board of Trustees.

· Keep up to date with compliance, legislation and regulation and to work within the organisation’s policies and procedures.

· To maintain the Charity’s supporter database ensuring accurate records of income and contact details is kept up to date.

· To act as Secretary to the Finance & Investment Committee and Risk & Audit Committee of the Board

· To act as a central point of contact for all financial enquiries.

General

· To at all times, act as a role model, representing the vision and values of NAFAS.

· Exhibit a strong team-working approach with the aim of maintaining a positive and productive work environment.

· To be involved in shared office duties, such as taking telephone orders, picking, packing and posting orders of trading goods.

· Attend and participate effectively in team meetings, appraisal meetings, and staff development sessions, as is reasonable for part-time working arrangements.

· To attend regular team meetings and undertake relevant training when required.

· To identify and motivate people to be involved in giving voluntary and financial support where possible.

· To undertake any other activities reasonably required.

Personal Specification

• Have significant demonstrable experience in finance and operations within the charity sector, in a similar role

· Be part or fully qualified (ACA, ACCA, CIMA etc) or equivalent

· Have a proven track record in budgeting, forecasting, cashflow management, and financial modelling

· Have experience of working within a small central team

· Have excellent communication skills, both written and verbal

· Have experience of managing compliance areas such as data protection, cyber security, insurance and risk (Desirable)

·  

Benefits

• Casual informal dress
• Season ticket loan
• 25 days annual leave plus statutory bank holidays (pro rata for part time posts)
• Three days additional leave to be taken over the Christmas and New Year period (pro rata for part time posts)
• HealthShield Cash Plan – Level 2
• Company Pension – Nest with 6% company contribution
• Hybrid working option available with a minimum of three days a week in the office

This Job Description cannot be considered to be exhaustive and other duties not included above may arise. On the understanding that such duties are commensurate with the purpose of the job and have been identified as such by the post holder’s line manager and advised to the post holder, then such additional duties shall form part of the requirement of this post.

Hackney Empire is looking for a new Deputy Technical Manager.

The new role of Deputy Technical Manager will play a critical operational and leadership role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the Technical Manager, you will lead and motivate a committed technical team to ensure the flawless execution of large-scale transfers, touring musical theatre, dance, opera, comedy and live music shows; supporting produced work and public-facing activity from our Creative Futures programme. 

This is a balanced, hands-on and production-focused role. It requires combining administrative and logistical preparation - such as advancing technical riders, developing costings and estimates and preparing staff rotas - with leadership and delivery of high-level stagecraft management during intensive fit-ups, show operations and rapid get-outs.  

Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.

Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.

This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.

Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.

If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.

We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work.

This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands-on role in delivering our day-to-day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e-newsletter, and monitoring and engaging with our online community.

Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same.

This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.

Key responsibilities

Digital Communications and Content

· Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar

· Coordinate and support our eczema community champions

· Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp

· Monitor e-newsletter mailing lists and support with performance tracking

· Monitor media coverage of eczema-related topics and maintain records of press coverage

· Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources

· Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed

· Assist with uploading and updating content on the website, including information resources and event content

· Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking

· Provide communications and administrative support for charity campaigns, including planning and delivery

· Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting

Team and Office Support

· Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation

· Help track performance data and KPIs across communications, research and fundraising activities

· Manage the main email inbox and coordinate responses or internal referrals

· Act as a point of contact for general office queries

General Responsibilities

· Adhere to Eczema UK’s policies and procedures

· Comply with data protection regulations, ensuring personal information remains confidential

· Take responsibility for your own personal learning and development, and support the learning and development of others

· Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines

· Undertake any other reasonable tasks or projects as required