Head of operations jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Resident Engagement Manager will be the organisational lead in a new and exciting lottery funded project leading a small team and overseeing the design and delivery of the LEAP service at Homeless Oxfordshire and with wider partners.
Some of your responsibilities will include:
- Provide leadership across the organisation on resident engagement, learning and skills, co-production and activities.
- To promote the active involvement of the resident’s experience and voice in the delivery, development and monitoring of LEAP service.
- To provide support and line management supervision to the engagement team, ensuring they meet all aims, objectives and outcomes, according to the lottery bid.
- Lead on monitoring, data collection and impact measures for all resident engagement work.
- Lead on the design of the peer mentoring training and traineeship programmes.
- Develop and maintain key relationships with key stakeholders including education, employment and third sector partners.
- Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
- Lead on the development of a mutual support network for staff with lived experience
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About LEAP
LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.
At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.
LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.
The client requests no contact from agencies or media sales.
Human Resources Manager
Type of Employment: Full-time employee (40 hours/week)
Starting Salary Range: £62,150 – £71,650 (London area)
Exact compensation will vary based on skills, experience, and location.
Location: Shift will consider candidates located in the UK (ideally in the London metropolitan area) with existing permission to work. Shift team members work remotely, with occasional in-person engagement.
Deadline for Application: Friday July 11, 2025, 11:59pm BST
About Shift
Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions, push boundaries and redefine corporate practice in order to build a world where business gets done with respect for people’s dignity.
Shift is a charitable and educational nonprofit organization with a principal place of business in New York, NY. Shift’s mission is to shape the legal standards, market incentives and leadership practices that embed respect for human rights into business. Shift works with businesses, financial institutions, governments and civil society stakeholders to help put their commitments to the UN Guiding Principles on Business and Human Rights into practice.
The Role
Playing an essential role in our small, dynamic team, the HR Manager will be a key driver of a thriving workplace culture, ensuring that Shift’s people strategies align with our organizational goals. In this role, you will lead core HR functions, including compliance, recruitment, employee development, and policy implementation, while serving as a trusted advisor to leadership on all people-related matters.
Working closely with the COO, you will develop and implement systems that enhance retention, engagement, and performance. Beyond strategic HR leadership, this role also involves hands-on operational and administrative responsibilities, contributing to Shift’s overall efficiency and success.
What You Will Do
The HR Manager will carry out the following essential functions of this role:
HR Leadership
- Serve as a trusted HR advisor, aligning people strategies with Shift’s mission and organizational objectives.
- Partner with Shift leadership on strategic workforce planning, organizational development, and talent retention.
- Lead diversity, equity, inclusion, engagement and well-being initiatives, ensuring a culture of respect and belonging.
- Provide coaching to leadership and managers, facilitate change management and high-performance work environments.
- Implement organizational policies.
Performance Management, Development & Workplace Culture
- Implement and oversee regular performance evaluation processes.
- Support leadership in coaching, feedback, and career development programs for all employees.
- Identify training needs and facilitate team learning initiatives.
- In partnership with COO, investigate and ensure resolution of employee concerns, fostering a supportive and inclusive workplace.
- Guide managers on employee relations, performance coaching, and conflict resolution.
- Drive initiatives to enhance team engagement, well-being, and professional growth.
Recruitment & Onboarding
- Manage full-cycle recruitment, from job posting to candidate selection and onboarding.
- Oversee onboarding and orientation to integrate new employees effectively.
Compensation, Benefits & Compliance
- Partner with Shift’s Head of Finance and COO to manage compensation, administer employee benefits, including health insurance, and retirement plans.
- Conduct market analysis to ensure competitive and equitable compensation structures.
- Maintain compliance with employment laws across all relevant jurisdictions, working with external providers where relevant.
Operations & Administrative Support
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Oversee HR administrative tasks, including remote work logistics and coworking subscriptions.
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Coordinate logistics for team retreats and support logistics for other events.
Supervisory Responsibilities
- This position does not have direct supervisory responsibilities.
The person in this role will be expected to travel, as needed, for occasional in-person activity.
What You Bring to the Team
- 5+ years of HR management / generalist experience, ideally in a nonprofit or mission-driven organization.
- Strong understanding of HR best practices, employment laws, and compliance across multiple jurisdictions.
- Proven ability to influence and coach leaders at all levels.
- Ability to multi-task, work effectively, and produce high-quality work in a fast-paced, high-volume, deadline-driven environment.
- Experience in recruiting, employee relations, and HR operations.
- Proficiency in Microsoft Office and HRIS systems.
- Strong project management, organizational, and problem-solving skills.
- Ability to work effectively in a remote, international environment.
- Proficiency in English.
- Existing permission to work in the US or the UK.
- Ability to travel when needed for in-person events.
- Exceptional communication, confidentiality, discretion, and relationship-building skills.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What Shift Can Offer You
Benefits include:
- 39 days of paid leave for full-time employees: includes 4 weeks of vacation leave, a 2-week office closure at the end of each year, and at least 9 public/floating holidays. (Leave is prorated for part-time schedules.)
- Paid sick leave and parental leave.
- Employer pension contribution of 5% p/a.
- Professional development allocation.
- Remote work support package, including support for co-working space.
Shift is committed to maintaining a respectful workplace that is free from all forms of harassment, including in all engagements conducted on behalf of Shift.
How to Apply
Please submit a 1-page (maximum) letter of interest and CV for consideration. Finalists for the position will be asked to provide three professional references.
Deadline for Applications: Friday July 11, 2025, 11:59pm BST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Customer Data Lead
We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: SIT54 CRM and Customer Data Lead
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.
Key responsibilities will include:
- Oversight and continuous improvement of CRM data.
- Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
- Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
- Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.
About You
You will have a proven record of:
- Managing, developing and using a CRM database to meet organisation needs.
- Change management projects to support an organisation in better use of data and insight.
- Designing, building and implementing customer segmentation and models.
- Customer and product journeys within a marketing automation environment.
This role requires some travel for team away days.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity
P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.
The Role
Job Title: Service Manager
Hours: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm
We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending.
As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.
We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.
This is a rewarding role that offers the chance to make a real difference in people’s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you.
What We Offer
In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:
· 27 days annual leave per year, plus Bank Holidays
· Pension Scheme
· Paycare Employee Assistance Programme
· Excellent Training Opportunities
· Flexible Working Options Available
Please note P3 reserve the right to close this advert earlier than the stated closing date.
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Click here to read our Carbon Reduction Plan.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The London Library – Marketing Executive (Freelance Casual)
- Duration: 12-months (July 2025 – June 2026)
· Hours: Anticipated 2 days/week in 2025/26 and 1 day/week in 2026/27. Working patterns to be mutually agreed upon appointment
- Status: PAYE or Contract
- Salary band: £120/per day worked
- Location: St James’s Square, London SW1 or Remote
- Reports to: Head of Marketing and Communications
- Closing date: Sunday 13 July 2025 @ midnight
· Interviews: w/c 14 July 2025
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for over 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, Bram Stoker, Virginia Woolf, EM Forster, Daphne du Maurier, TS Eliot, Muriel Spark, Angela Carter, AS Byatt, and Ian Fleming. 13 winners of the Nobel Prize for Literature have been members. Current writers in membership include Sir Kazuo Ishiguro, Sir Tom Stoppard, Raymond Antrobus, Sir Simon Schama, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed with around 5,000 new books being added each year. It also offers a vast eLibrary and invaluable postal loans service. The Library is a membership library and charity, and is championed by its President, Helena Bonham Carter CBE.
About the role
We have an exciting, fixed term opportunity for a Marketing Executive (Freelance or Casual) to provide backfill support to the Marketing and Communications team during delivery of another project, which will contribute to membership growth and revenue for the Library. In this pivotal role you will:
· support the Library’s marketing and communications team
· increase awareness of the Library and grow membership
· implement the Library’s digital communications strategy, creating content and growing and engaging audiences
About you
You are an experienced and self-motivated professional with:
· Social media management experience, including growing and engaging audiences, and preferably from an arts/cultural or charity organisation
· Knowledge and experience of digital communications and content creation across a variety of channels including copy, visuals, and video, and analysing its performance
· Experience of digital marketing techniques and software including email software, CRM, and Google Analytics
· Experience of growing membership, visitors, or income
· High-level interpersonal and communication skills, with the ability to engage effectively with a variety of people
· Highly organised with a creative flair, and attention to detail
Personal attributes include:
- Being pleasant, approachable, and helpful, even under pressure.
- A flexible attitude and adaptable to change
· Self-motivated and dedicated, with a willingness to collaborate as needed.
Why Join Us?
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
Please note:
We can only consider candidates with the right to work in the UK.
We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
Job Title: Deputy Director of Care – Quality, Governance and Patient Safety
Salary: £76,681.64 - £81,823.59
Team: Care Directorate
Hours: 37.5hrs per week
Location: Christopher’s Hospice Guildford (main base) and Shooting Star House Hampton
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced nurse to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have recently increased our inpatient capacity for end of life care and expanded our bereavement offer to support all families in Surrey and to the West of London whose child has died.
About the role
The Deputy Director of Care will provide knowledgeable, professional, and inspirational leadership to our clinical teams. The role will ensure the provision and strategic development of our clinical services.
We are looking for someone who has a clear passion and strong commitment to our mission and values and will support and challenge their team to do the same. Holding the position of Deputy Director of Care will further the culture of quality improvement, patient safety and governance across clinical services and ensure the experiences and voices of the children, and their families influence our service delivery and strategies.
As a member of the Organisational Leadership Team (OLT), the Deputy Director of Care will also develop good working relationships within all areas of the hospice, as well as with external stakeholders.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- Stakeholder pension scheme
- Employee contribution 3.5%
- Shooting Star Children’s Hospices contribution 4.5%
- Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits - Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Eye care
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.
Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Assistant x 2
1 x to the CEO | 1 x Communications & Helpline
Location: Hybrid – working from home, with at least 1 day a month working in London.
Contract: Full-time (35 hours per week).
Salary: £25,000 per annum
We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.
About the roles
Executive Assistant
This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.
Key responsibilities include:
· Managing the CEO’s diary, inbox, travel and meeting logistics
· Preparing board papers, agendas, minutes, and reports
· Liaising with stakeholders and trustees
· Supporting advocacy and public affairs activity (e.g. parliamentary events)
· Helping with financial admin tasks such as raising invoices and supplier forms
· Providing wider administrative support to the senior leadership team as needed
This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.
Communications & Helpline Assistant
This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.
Key responsibilities include:
· Supporting helpline volunteer coordination, training and performance
· Helping develop and maintain helpline resources and records
· Creating and publishing content for our social media and website
· Supporting email marketing, digital analytics, and campaign promotion
· Assisting with press releases, stakeholder communications and events
This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.
What we’re looking for (both roles)
· Excellent organisational, administrative and multitasking skills
· Demonstrable experience in a similar job
· Excellent written and verbal communication abilities
· A friendly, proactive, can-do attitude and attention to detail
· Confidence using IT systems, including MS Office and databases
· Ability to work independently and collaboratively in a small team
· Discretion when handling sensitive or confidential information
The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).
Please view the job descriptions for additional information.
Why join us?
At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.
Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.
The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.
A recognised Health and Safety Qualification (e.g. NEBOSH General Certificate, or equivalent) is essential for this role.
Overall objectives:
- To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
- Write high quality practical guidance and policies for H&S at Battersea.
- Embed H&S policies and processes across Battersea.
- Help train and educate managers and team leaders in their H&S responsibilities.
- Develop and sign-off H&S risk assessments where appropriate.
- Work closely with the H&S Officer in the Estates and Facilities Team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
About the role:
We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Lewisham and Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.
In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.
The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.
Rota patterns: Greenwich: 38 hours over Wed, Thurs, Sat, Sun. Lewisham post 1: 31.5 hours over two patterns - Week 1: Wednesday, Thursday and Friday. Week 2: Monday, Tuesday, Saturday and Sunday. Lewisham post 2: 42 hours over Thurs, Friday, Saturday and Sunday.
About you:
- Proven ability of successfully working with vulnerable young people or young adults at-risk.
- Experience of working in a team delivering a quality customer focussed service.
- The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
- Sound I.T and numerical skills.
- A flexible, resilient and thoughtful approach to your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Tuesday 15th and Wednesday 16th July at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £34,000 per annum + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ethex and our sister company Energise Africa, are two leading direct impact investing platforms for individual investors that want to invest in extraordinary organisations. Our award-winning crowd-funding platforms enable individuals to invest directly in businesses that support causes they believe in – whether it’s fighting climate change, reducing poverty or building resilient communities.
Since 2013 Ethex and Energise Africa have raised over £160 million of investment for over 100 impactful organisations from 20,000 impact investors. We are leading innovators in the field and this role provides the right candidate with an excellent opportunity to be part of a group at the cutting edge of impact investing.
Ethex is a 50% shareholder in Energise Africa and, although the two platforms offer different investment opportunities to individuals, there is very considerable overlap in their target market, proposition and opportunity. The two businesses share Marketing, Finance and Operations resources.
Our Commitment to Equality, Diversity and Inclusion
Ethex is committed to providing equal opportunity for all applicants. Growing, maintaining and promoting a diverse team is a top priority for us and we believe that we are made stronger by the unique capabilities and qualities that each person brings to our company. Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We positively encourage applications from people from marginalised backgrounds.
Key Duties and Responsibilities
General
We are seeking a highly motivated and experienced Financial Controller to oversee all financial aspects of both Ethex and Energise Africa. Reporting to the CFO, the Financial Controller will be a key member of the senior management teams, responsible for ensuring the accuracy, integrity, and timely delivery of financial information for both entities. This role requires a good understanding of accounting standards, excellent analytical skills, and the ability to contribute strategically to the growth and sustainability of both Ethex and Energise Africa. The ideal candidate will be passionate about the missions and values of both organisations and comfortable working in a dynamic and purpose-driven environment.
Key Responsibilities:
Financial Management & Reporting:
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Oversee financial accounting for both companies, working with our finance assistant, who is responsible for book-keeping, banking, AR and AP.
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Prepare accurate and timely management accounts.
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Manage the process for production of the annual report and accounts for both entities, liaising with external accountants / auditors and ensuring timely completion.
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Prepare and present financial reports and analysis to the respective senior management teams, Boards of Directors and funders of Ethex and Energise Africa.
Budgeting & Forecasting:
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Lead the annual budgeting processes for both organisations, working collaboratively with departmental heads to develop realistic and achievable budgets.
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Develop and maintain financial forecasting models to support strategic decision-making for both entities.
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Monitor budget performance, analyse variances, and provide insightful commentary and recommendations for both Ethex and Energise Africa.
Cash Flow Management:
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Manage the cash flow of both companies, ensuring sufficient liquidity to meet operational needs and strategic objectives.
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Develop and implement strategies for optimising cash flow and working capital across both entities, considering any intercompany transactions.
Tax & Compliance:
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Stay up to date and ensure compliance with all relevant tax legislation and accounting standards.
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Prepare quarterly VAT returns.
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Check corporation tax returns prepared by external accountants.
Systems & Processes:
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Continuously review and improve systems, processes, and controls to enhance efficiency and accuracy and safeguard the assets of both entities.
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When applicable, oversee the implementation accounting software and other relevant financial tools for both organisations.
Stakeholder Management:
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Build and maintain strong relationships with external stakeholders, including accountants, banks, non-executive directors and funders.
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Provide financial information and support to teams within Ethex and Energise Africa.
Skills & Experience:
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Qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.
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Proven track record in a responsible finance role, ideally as a Financial Controller or similar, with experience managing finances for multiple entities or a group structure.
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Strong technical accounting skills and a thorough understanding of relevant accounting standards and regulations.
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Excellent analytical and problem-solving skills with the ability to interpret complex financial data and provide insightful analysis for both organisations.
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Strong budgeting, forecasting experience across multiple business units.
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Experience managing cash flow and working capital effectively across multiple entities.
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Proven ability to develop and implement robust financial controls and procedures for different operational contexts.
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Experience managing the audit process and liaising with external accountants.
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Excellent communication and interpersonal skills, with the ability to present financial information clearly and concisely to different stakeholders across both organisations.
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Strong IT and modelling skills, including advanced proficiency in Excel and experience with accounting software.
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Ability to work independently, take initiative, and manage multiple priorities effectively.
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A proactive and results-oriented approach with strong attention to detail.
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A genuine commitment to the missions and values of both Ethex and Energise Africa.
Personal Attributes:
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Highly ethical and trustworthy.
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Strong work ethic and a proactive approach.
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Excellent organisational and time management skills, with the ability to manage demands from two separate organisations.
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Ability to thrive in a dynamic and evolving environment.
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Collaborative and team-oriented.
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Passionate about positive impact, ethical finance, and renewable energy in Africa.
Please apply with a cover letter discussing the following:
Describe your experience in building and managing financial models and budgets for multiple entities and departments. How would you approach the budgeting process for Ethex and Energise Africa, ensuring alignment with strategic goals?
What key performance indicators do you consider most important for tracking the financial health of organisations like Ethex and Energise Africa? How would you develop and present these to the board?
Based on your understanding, what are the key financial challenges and opportunities for Ethex and Energise Africa, given their mission to make money do good through impact investing?
Are you an accomplished and innovative leader with a proven track record, looking for a unique opportunity to dedicate one day a week to something genuinely exciting and impactful? Do you have extensive experience in the charity or related sectors and a desire to apply your strategic thinking and networks to drive forward pioneering initiatives?
The Good Faith Foundation is seeking an experienced and visionary individual to join the foundation on a part-time basis as a Charity Development Lead. This is not a standard development role; it's designed for someone with significant expertise who wants to contribute strategically and drive innovation within the Foundation. The successful candidate will help the foundation explore new avenues and shape the future direction of our work on specific, high-impact projects.
This role offers:
- A unique opportunity to apply your wealth of experience to exciting, innovative projects with genuine potential for impact.
- The chance to work strategically on complex societal challenges with significant autonomy.
- The opportunity to make a significant impact on society's most difficult problems with a limited time commitment.
- The chance to collaborate with experienced professionals dedicated to social change at a national strategic level.ch
The client requests no contact from agencies or media sales.
About Us
The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring.
We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression.
Diversity and inclusion matter to us
We welcome applications from everyone! Diversity, inclusion and the feeling
of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder.
We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive.
Thriving at the Museum: the way we work
Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition.
We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible.
We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can.
We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted.
We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach.
We don’t dwell on setbacks or get preoccupied with problems – we find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships.
We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success.
Role Summary
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign. You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners.
Main tasks and responsibilities
Stewardship and supporter journey
- Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders.
- Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans.
- Provide strategic and day-to-day advice and guidance to staff on stewardship.
Funder recognition
- Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement.
- Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments
- Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities.
- Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated.
Communications and reporting
- Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements.
- Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition.
- Manage the annual Season’s Greetings cards creation and distribution
Other responsibilities
- Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered.
- Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute.
- Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum.
- Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects.
What we’re looking for
Essential
- Significant experience in a fundraising / funder management role, or similar project management experience
- A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities.
- A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities.
- Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations.
- Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements.
- A team player, able to work flexibly and positively with colleagues to achieve shared goals.
- Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised.
Desired
- Experience working on a major capital campaign
- Experience of using a fundraising CRM such as Raiser’s Edge NXT
- Demonstrated commitment to best practice and innovation
- An interest in the Museum and its mission
- Willingness to work occasional evening/weekend events
Key information
Salary: £38,347 per annum, grade 4
Hours: Full time, 36 per week
Contract: Permanent
This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
- Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 06 July 2025, 23:59.
First stage assessment for this role is likely to take place in week commencing 21 July 2025.
The client requests no contact from agencies or media sales.