Head of people culture jobs

£68,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – a minimum of 2 (preferably 3) days per week in our office in Cheam, Surrey.
 
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
 
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
 
We are looking for a strategic and creative Head of Fundraising to join our Senior Management Team as we embark on the next phase of our strategy to accelerate income growth. The ideal candidate will have experience at Head of Department level or above and extensive experience in leading and delivering successful fundraising campaigns, as well as strategy development and business planning more broadly.
 
This is a unique and exciting leadership role. If you’re a proactive and entrepreneurial fundraiser and experienced marketeer who thrives on turning opportunities into outcomes and who would like to work in partnership with some of the most talented people across the UK Civil Service, then we would like to hear from you!
 
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including Boundless, a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
 
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 15 February 2026.
 
Interviews will take place on 25 and 26 February 2026. Please let us know in your covering letter if any dates that week would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
 
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
REF-226 147

The Head of HR at the Donmar Warehouse will partner with stakeholders across the organisation to support an excellent standard of staff management, welfare and engagement. Using proven skills and experience in HR generalism, recruitment and organisation design, the role will support the overarching strategy of the Donmar with a fit for purpose HR business plan and manage the full employee lifecycle.

The role will deliver on all aspects of HR operations, using a blended approach of staff welfare and culture with compliance and due diligence to keep our people and our organisation safe and thriving. The standalone role encompasses the full lifecycle of HR activity which includes business partner and business planning, through to administration and support of relevant workflows. The post works closely with the Head of Inclusion and Skills to ensure our training programmes are relevant, effective and embedded.

Terms: 30 hours worked across 4 out of 5 weekdays per week

Salary: £55,000 37.5 FTE (this would be pro rata for 30 hours a week)

Applications Currently Scheduled to Close at 10am on Monday 9 February

Round One Interviews: Monday 16 February and Tuesday 17 February

Round Two Interviews: Tuesday 24 February

Ideal start date: end of March/early April (please contact us if you have any questions about this)

We would ideally like a candidate who can start in post at the end of March/early April. We will consider applicants who are available for a staggered start or significant handover if not available at this exact time.

We reserve the right to close the advert early if we receive enough suitable candidates to shortlist and may recruit on a rolling basis.

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026

We are working in partnership with artsdepot, a leading multi form arts venue and cultural hub in North London to secure their new Head of Finance. The venue incorporates a 395-seat main theatre, 148 seat studio theatre, gallery, Creation Space, dance, drama and art studios, café and bar and other public spaces, and welcomes over 185,000 people to watch, learn or be inspired by a programme of shows and events.

The Head of Finance will report directly to the Chief Executive Officer/Creative Director and will be an active member the Senior Leadership Team, supporting artsdepot’s strategic objectives and decision-making. The postholder will provide strategic and operational leadership to a small and dedicated team and will be responsible for the financial management of artsdepot, in alignment with organisational strategic plans and budgets, and in compliance with Charity and Company accounting standards and practices.

The successful candidate must be able to demonstrate:

• Qualified accountant with post qualification experience.
• Leadership experience gained in either a cultural or charitable organisation, with a good technical understanding of business and charity taxation, and charity accounting and reporting standards (Charity SORP).
• Experience of analysing financial information for decision-making, scenario planning, forecasting and budgeting.
• Experience of critically appraising financial systems, processes, controls and making changes to increase resilience and efficiency.
• Experience of managing and processing VAT returns and payroll.
• Strong IT skills including Advanced Excel.

We are seeking a collaborative individual with the ability to work at both strategic and operational level, who can inspire, motivate, and empower others. A process and data driven approach, which is solution focused will be essential.

For more information, please see the candidate pack and contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Barnet, London / Hybrid (2 days in the office a week preferred)

Closing date: 8th February 2026

Charisma vetting interviews must be completed by the 16th February prior to submission to artsdepot on the 17th. Interviews with artsdepot will take place the last week of February / early March.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside  growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Background Information and Purpose of Post

The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.

You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.

As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Main Duties and Responsibilities

Leadership and management

• Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
• Contribute to the implementation of the network-wide institutional funding strategy.
• Lead, empower and motivate your team to achieve their goals, providing support as needed.
• Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
• Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
• Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.

Institutional Relations

• Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
• Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
• With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
• Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
• Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
• Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
• Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
• Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
• Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
• Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
• Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
• Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
• Contribute to engaging with the Start Network and implementing our Start Network strategy.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
• Represent the organisation at relevant external events and meetings.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.

• Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
• Any other activities commensurate with the level of the post, as may be required.

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.

· A track record of securing and managing institutional income.

· Good knowledge of the FCDO as a donor and influencing target.

· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.

· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.

· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.

· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.

· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.

· Good understanding of project design, programme quality and effective delivery.

· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.

· A collaborative and team-oriented approach with strong self-motivation.

· Ability to work effectively in an international and multicultural organisation.

· Willingness to travel and to work outside of office hours when necessary.

· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).

· Excellent written and verbal communication skills in English.

· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.

Desirable criteria

· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid

· Good knowledge of the Start Network

· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.

· Experience of cross-organisational leadership.

· Understanding of key humanitarian and development issues.

· Understanding of and experience of advocacy or campaigns, including working with the UK political system.

· Experience of developing NGO or academic partnerships.

· Lived experience of disability or from one of our countries of operation.

· French-language proficiency.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

THE VACANCY

Location: London – Hybrid (3 days p/w in office)
Contract: Permanent, Full-Time

Director of People & Culture

Are you an accomplished HR leader with extensive international experience? The ITF is looking for a Director of People & Culture to head the department from our London headquarters, overseeing people operations and strategic workforce planning across 12 regional offices globally.

About the Role

As Director of People & Culture, you will lead the full breadth of the People & Culture portfolio, including workforce planning, global employee relations and compliance, payroll, pensions, benefits, recruitment, learning and development, policy development, and diversity, equity & inclusion.

You will set the strategic direction for the P&C team, oversee governance and compliance and financial planning across multiple jurisdictions, and partner closely with the Senior Leadership Team to ensure the department supports organisational goals.

This role requires a balance of strategic insight, operational oversight, and the ability to lead effectively in a complex, unionised, international environment. You will also act as a trusted adviser on employment law, organisational change, and policy development across our global offices.

Key responsibilities include:

Global Workforce Planning:

Lead workforce modelling, resourcing strategies, and financial planning for all established roles, ensuring accurate reporting and alignment with organisational priorities.

HR Operations & Compliance:

Oversee payroll, pensions, benefits, and employee-related financial processes. Ensure compliance with employment legislation across the UK and all regional hubs, maintaining robust HR governance and data integrity.

Employee Relations:

Provide senior oversight on complex global employee relations issues, including disciplinary, grievance, and conflict resolution matters. Liaise with unions, staff committees, and external legal advisers.

Policy Leadership:

Lead policy development in line with evolving legislation and organisational needs, ensuring a strong focus on equity, diversity, and inclusion. Support negotiations with union representatives.

Recruitment & Talent:

Develop global recruitment strategy, champion inclusive and equitable hiring practices, and support managers in delivering high-quality onboarding and talent development.

Change Management:

Lead on organisational change initiatives, including restructures and major transformation projects.

Culture, DEI & Learning:

Champion a diverse and inclusive culture, oversee the learning and development strategy, and ensure an effective performance and development review cycle.

Leadership of the P&C Team:

Provide strategic direction, coaching, and leadership to the P&C team, fostering collaboration, professional growth, and high-quality service delivery.

About You

You’re an accomplished HR leader with a strong record of delivering impactful people strategies in complex, international environments. You combine deep technical knowledge with the strategic capability to influence, shape, and lead across a global organisation.

To be successful in this role, you will have:

Senior HR leadership experience:
A strong track record in leading P&C functions and delivering strategic HR initiatives internationally.

Expert knowledge of employment legislation:
In-depth understanding of UK employment law and the legal frameworks of ITF’s regional hubs, with the ability to anticipate future legislative changes.

Strong employee relations and policy expertise:
Experience supporting unionised environments and developing policies that advance fairness, compliance, and inclusion.

Financial and strategic planning capability:
Experience in workforce costings, HR financial planning, and compensation and benefits strategy on a global scale.

Change leadership skills:
Proven ability to lead organisational change and support leaders and teams through transformation.

Exceptional communication and interpersonal skills:
Ability to engage confidently with stakeholders at all levels and act with discretion, professionalism, and integrity.

Professional qualifications:
Degree-level education and CIPD Level 7 (or equivalent experience); chartered status desirable.

Why Join Us?

This is an exciting opportunity to lead a global People & Culture function within a values-driven international organisation. You will shape our people strategy, strengthen our culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

ur culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

Primary Purpose:

The Head of Services is a key member of Age UK Cheshire’s Senior Leadership Team, designated Safeguarding Lead, and leads all aspects of the organisation’s service operations.
Following the successful integration of existing services, this role will work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.
The successful candidate will understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.
The role involves representing Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment.

Additional Information: 

Rising poverty, digital exclusion and rural isolation are creating a perfect storm of loneliness for thousands of older people. Age UK Cheshire is a local, independent charity dedicated to supporting older people across the whole of Cheshire. We offer a lifeline for people in later life to access the information and support they need.

If you embody our values of respectful, honest and person centred, and are passionate about supporting those who built the world we now live in, we’d love to hear from you.

You’ll be joining Age UK Cheshire at a pivotal time following the merger of Age UK Cheshire and Age UK East Cheshire in July 2024. Following the successful integration of existing services, you’ll work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.

You’ll have a strategic vision for developing and future proofing services, whilst staying close to operational realities. You will lead the delivery of measurably impactful services, and ensure our resources are directed where they can make the greatest difference for older people across Cheshire.

You’ll understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.

You’ll represent Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment. You’ll build strong relationships and partnerships across the local authorities, NHS, and voluntary sectors.

This is also a people leadership role. You'll develop and manage a team, creating a high-performing culture where accountability and support go hand in hand. You'll role-model best practice, share knowledge freely, challenge constructively, and coach colleagues to develop their own approach.

This role offers a unique chance for an experienced service-delivery leader to shape the future of a respected local charity, drive innovation and impact — in a supportive, values led culture with an ambitious and passionate team.

Together we can make Cheshire a place where older people are not only seen, but respected and valued every day.

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

Are you a strategic fundraiser who loves building something meaningful from the ground up? Would you like to use your skills to help shape the future of a place that sits at the heart of its community - spiritually, culturally and historically?

Charity People is delighted to be partnering with Derby Cathedral to recruit their first ever Head of Fundraising. This is a rare and exciting opportunity to design and deliver the fundraising strategy, playing a pivotal role in ensuring the Cathedral's long-term sustainability as it approaches its centenary year in 2027.

Salary: £40,000-£45,000 per annum
Contract: Three-year fixed term (funded by the Church Commissioners' Cathedral Sustainability Fund), with the clear ambition for the role to become self-sustaining. Full time (0.8 considered)
Location: Hybrid - Cathedral Centre, Derby and home
Benefits: 25 days annual leave plus bank holidays, up to 9% employer pension contribution
Culture: A warm, ambitious and values-driven team, with autonomy and trust to lead your work

About Derby Cathedral

The first church on the site of Derby Cathedral was founded in 943, with parts of the current building dating back to 1530. Today, this Grade I listed landmark remains a vibrant place of worship and a hub for the local community, welcoming people for services, music, events and moments of reflection.

Since being hallowed as a cathedral in 1927, Derby Cathedral has grown into a spiritual, cultural and community beacon for the city and county. With the 100-year anniversary on the horizon, the Cathedral has ambitious plans to strengthen its financial resilience and ensure it can continue serving future generations.

About the role

As a member of the Senior Management Team, the Head of Fundraising will lead the creation and delivery of a bold, sustainable fundraising strategy aligned with the Cathedral's Strategic Development Plan.

You will:

• Build and nurture relationships with Trusts and Foundations, existing supporters and new funding partners
• Design and deliver engaging fundraising campaigns, events and initiatives
• Work closely with the Dean to identify and cultivate relationships with high-net-worth individuals and secure major gifts
• Lead on donor communications and stewardship, ensuring supporters feel valued and connected to the Cathedral's mission

This is a highly visible role with real influence, offering the chance to leave a lasting legacy in a historic institution.

About you

Derby Cathedral is looking for a proactive, thoughtful and ambitious fundraiser who brings both strategic insight and warmth to their work.

You will bring:

• Experience of securing significant gifts, including Trusts, Foundations and/or major donors
• A strong track record of developing and delivering successful fundraising income streams
• A strategic, collaborative approach, with the ability to manage a funding pipeline and work towards ambitious goals
• A genuine passion for donor care, stewardship and relationship-building

You will also actively support the Cathedral's commitment to equality, diversity and inclusion, bringing cultural awareness, openness and a willingness to engage with its increasingly diverse communities and congregations.

Why apply?

This is a unique opportunity to shape a brand-new fundraising function within one of Derby's most iconic institutions. You'll be joining a committed, welcoming team and playing a central role in securing the future of a place that means so much to so many.

If you're excited by the idea of building something purposeful, meaningful and enduring, we'd love to hear from you.

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am on Thursday the 12^th of February
Interviews: One stage, in person on the 26^th or 27^th of February

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Head of Water Safety and Education

CONTRACT: Permanent, Full Time (35 hours per week, Monday to Friday)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Hybrid working, with three days a week at RLSS UK Headquarters, Worcester.
*This is negotiable, depending on the travel time of the successful candidate.
REPORTS TO: Director of Membership and Education
REPORTS: Education Manager
SALARY: £43,997.00 (Grade A)

JOB PURPOSE
To develop, lead, and oversee the delivery of RLSS UK’s Education Strategy, and represent the charity at strategic stakeholder meetings/events.

ROLE OVERVIEW
Early intervention and education is considered critical in the development and resilience of young people to encourage safe experiences. Water plays a vital role in the way we live our lives but it can also result in devastation if not treated with caution. Providing young people with the knowledge and skills to make safe decisions around water is empowering, profound and life-saving.

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive forward this area of work in collaboration with RLSS UK team members across the organisation. You will have a dynamic approach with the ability to combine relationship management, stakeholder engagement, project management and operational oversight to ensure our work in this area aligns with our purpose, mission and vision and enables us to achieve our strategy.

In 2025 the Department for Education (DfE) agreed for the Water Safety Code to be integrated into the newly released Relationships Education, Relationships and Sex Education, and Health Education (RSHE) statutory guidance for schools in England. RLSS UK were part of a collaboration of various organisations, who campaigned for this important change which is due to be embedded into the curriculum from September 2026. This role will be pivotal to ensuring that RLSS UK’s voice and expertise is maintained in this educational delivery as well as putting in place robust KPIs to allow us to assess its ongoing impact.

KEY TASKS & RESPONSIBILITIES
Water Safety and Education
• Lead on the development of an ‘Education Strategy’ for RLSS UK that ensures that more young people have access to high quality water safety education
• Represent RLSS UK at wider forums and groups as our water safety and education expert and identify opportunities to increase our impact further
• Work with the Education Manager to develop and deliver education pilots and interventions that are informed by the ‘Education Strategy’
• Work closely with the Policy and Public Affairs Manager to ensure that policy work blends seamlessly and consistently into our educational delivery
• Plan research and evaluation to inform future developments of RLSS UK’s education packages, ensuring that they are impactful and inclusive
• Extend the capability of the community to deliver water safety education, training volunteers, partners, and members to standardise the delivery of our education
• Work with the Education Manager to lead the growth of our education workforce so that RLSS UK is more visible in schools and youth settings across the UK and Ireland
• Work collaboratively with RLSS UK teams to raise awareness of our water safety and education offering and our impact
• Build relationships with those developing similar work in the education space to network and elicit best practices
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date records as part of RLSS UK’s compliance programme

Other Duties and Responsibilities
• Lead on and support ad hoc projects, as required
• Manage, mentor, and support the Education Manager
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required, including all other duties associated with your role, as directed by your Line Manager
• To always demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
• A minimum of 10 years’ experience of working in water safety and education
• Significant experience of working in a leadership role, ideally in a water safety or education organisation
• Experience of collecting research and insight to inform continued development
• Demonstrable experience of contribution to delivery of education strategy and policy
• Dynamic and proactive with the ability to generate innovative ideas and solve problems
• The capacity to lead groups, as well as be a participative member of them
• The ability to relate to, motivate and emphasise with a range of people from different backgrounds
• A positive ‘can do’ attitude
• Excellent at building and maintaining relationships with a wide range of stakeholders, both internally and externally
• Excellent team player who works well under pressure and to deadlines
• Experience in line management, including developing and supporting direct reports to deliver the organisation’s objectives
• Excellent written and oral communication skills and the ability to communicate persuasively to a wide range of audiences
• High levels of emotional intelligence
• Proficiency in MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes
• Knowledge and understanding of RLSS UK and its work in water safety education
• An understanding of the lifesaving, lifeguarding and water safety sector/communities

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 11.59pm, Sunday 1st February 2026
Interview Date – Monday 16th February 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Organisational Vision & Context:

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Head of Programme Development.

While our programmes vary, they share one common thread: an unwavering commitment to seeing lives transformed for good. With two well-established and hugely effective volunteer-driven programmes operating at scale, and two new developing programmes in the early stages of roll-out, TLG is at a pivotal time of innovation.

This Role’s Impact:

We are looking for a dynamic, pioneering leader to energise, shape, and elevate the impact of TLG’s programmes. This person will bring strengths in innovation, collaboration, and strategic delivery – able to inspire others, spot emerging opportunities, and drive meaningful change across the organisation. They will have a strong track record in developing high-quality resources and training, ensuring best practice is consistently embedded across all functions. Naturally creative and forward-thinking, they will champion the exploration and implementation of digital solutions that enhance programme delivery and extend our reach.

The new Head of Programme Development will navigate change with resilience and optimism, leading the way as we explore new approaches and refine what we already do so well. Confident on their feet, yet equally comfortable developing content and materials, they will balance big-picture thinking with a keen eye for detail. Their leadership will drive continuous improvement, so our programmes remain relevant, missional, and high-impact as we pursue our ten-year vision.

As TLG positions itself as a leading practitioner in therapeutic coaching, this leader will bring a solid understanding of coaching practice and how therapeutic coaching can transform a young person’s thinking and strengthen the culture of support we offer. Their expertise will help embed coaching-informed approaches across TLG, shaping programme design and creating richer opportunities for children and young people to reflect and grow, strengthening their wellbeing and future outcomes.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)

Closing Date: Sunday 15th February 2026

Initial Interviews: Monday 23rd February – Online

Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

Our Client is the UK's biggest grassroots network dedicated to protecting people and planet at a critical time for our world. As the organisation develops a new strategy to meet the challenges of the climate, nature and inequality crises, it is building on a proud history of working with communities to achieve change - bringing longstanding partners and loyal supporters on that journey. Our Client is recruiting a Head of Major Giving, and Prospectus is leading the search. 

Head of Major Giving 

Permanent, Full time (30 hours over 4 days) 

Flexible across England, Wales and Northern Ireland 

Salary: £49,202-£53,252 per annum (regional) / £52,500-£56,550 per annum (London) 

This is a great opportunity for an experienced team leader and high value fundraiser to join at a pivotal moment. Reporting into the Director of Income Generation, the Head of Major Giving will lead a passionate and well-established team spanning Philanthropy, Trusts & Foundations, Strategic Partnerships and Events. With 12 people in the team and five direct reports, you'll set direction, inspire high performance and play a key role in championing a culture of philanthropy and partnerships across the organisation. 

You will be responsible for developing and delivering the Major Giving strategy, driving significant income growth and pipeline development. Central to the role will be retaining and deepening relationships with loyal supporters, while attracting new, long-term funders; refreshing stewardship and cultivation approaches to deliver ambitious growth plans and ensure Friends of the Earth has the resources to respond to an evolving external landscape. 

To be successful, you will bring demonstrable experience of income growth and pipeline development, alongside a strong track record of motivating and inspiring teams to achieve high, sustainable performance. You can bring experience in one or more high value funding streams (Major Donors, Trusts & Foundations, Corporate Partnerships). You'll be highly collaborative, confident building relationships cross-organisationally, and an excellent networker. Experience of, or knowledge of campaigning organisations and/or organisations going through strategic change would be an advantage.

How to Apply 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. 

To apply, please submit your CV in the first instance. Should your experience be suitable, Prospectus will arrange an initial meeting to brief you on the role. You'll then have all the information you need to formally apply. We look forward to connecting with you soon. 

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

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