Head of people culture jobs

Head of Health Information and Education

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job summary for Head of Health Information and Education

The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.

The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:

• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Job Title:  Head of Transformation

Department:  Fundraising and Development

Reports to:  Director of Fundraising and Development

Direct reports: None

Location: Lingfield, Surrey

Salary: £65,000 per annum

Hours:  37 hours per week, Monday to Friday

Contract: Permanent

Closing Date:  13th February 2026

Young Epilepsy is committed to safeguarding and protecting all children and young people who access sour services.

As part of our safer recruitment process, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Young Epilepsy is on a bold journey to become a truly technology-enabled charity, harnessing digital innovation to transform the way we work, the services we offer, and the way we engage with supporters, partners, and young people. This role will be at the heart of shaping that future.

As Head of Transformation, you will lead and deliver our five-year transformation strategy, turning ambitious plans into tangible results. You’ll be a senior change leader who can bridge strategy and execution, ensuring that digital adoption, innovation, and cultural change are embedded across the organisation.

You’ll work closely with our Strategy Steering Group and collaborate across Fundraising, Voice & Support, Research, Marketing, and Operations to ensure every part of Young Epilepsy benefits from a more connected, data-driven, and future-ready approach.

This is a rare chance to make a measurable difference to the lives of young people, while building the digital capabilities of a growing UK charity.

We’re looking for someone with a proven track record of delivering strategic programmes, demonstrating expertise in transformation management and cultural change. The ideal candidate will be a visionary, with exceptional collaboration and communication skills.

 What we need from you

You are an inspiring, strategic leader who combines vision with delivery. You have a track record of leading transformation programmes that deliver real, measurable change, ideally within a charity, public sector, or mission-driven organisation. In the role you will:

• Lead and deliver the overall 5-year transformation strategy ensuring programmes are on time, on budget, and deliver measurable impact.

• Turn vision into action — translating strategic goals into practical, deliverable projects that improve reach, efficiency, and outcomes.

• Champion a digital-first culture — embedding technology, data, and AI into service delivery, supporter engagement, and operational processes.
• Analyse current business processes to identify opportunities for automation, simplification and improved impact
• Develop plans to implement and drive organisational change, including adoption of digital and the use of AI
• Collaborate with programme managers and cross-functional teams to ensure projects align with strategic objectives, resources are used efficiently, and capacity is maximised

• Develop a monitoring and evaluation framework, to track progress, measure success and inform continuous improvement.

• Lead change management, supporting teams through transformation and building internal capability for innovation.
• Identify and mitigate risks and obstacles that may impede the success of the strategy

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on site
• We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.  We reserve the right to close the job advert earlier than publicised should we receive a high volume of interest. 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside  growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Background Information and Purpose of Post

The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.

You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.

As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Main Duties and Responsibilities

Leadership and management

• Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
• Contribute to the implementation of the network-wide institutional funding strategy.
• Lead, empower and motivate your team to achieve their goals, providing support as needed.
• Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
• Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
• Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.

Institutional Relations

• Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
• Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
• With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
• Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
• Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
• Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
• Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
• Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
• Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
• Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
• Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
• Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
• Contribute to engaging with the Start Network and implementing our Start Network strategy.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
• Represent the organisation at relevant external events and meetings.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.

• Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
• Any other activities commensurate with the level of the post, as may be required.

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.

· A track record of securing and managing institutional income.

· Good knowledge of the FCDO as a donor and influencing target.

· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.

· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.

· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.

· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.

· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.

· Good understanding of project design, programme quality and effective delivery.

· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.

· A collaborative and team-oriented approach with strong self-motivation.

· Ability to work effectively in an international and multicultural organisation.

· Willingness to travel and to work outside of office hours when necessary.

· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).

· Excellent written and verbal communication skills in English.

· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.

Desirable criteria

· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid

· Good knowledge of the Start Network

· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.

· Experience of cross-organisational leadership.

· Understanding of key humanitarian and development issues.

· Understanding of and experience of advocacy or campaigns, including working with the UK political system.

· Experience of developing NGO or academic partnerships.

· Lived experience of disability or from one of our countries of operation.

· French-language proficiency.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

THE VACANCY

Location: London – Hybrid (3 days p/w in office)
Contract: Permanent, Full-Time

Director of People & Culture

Are you an accomplished HR leader with extensive international experience? The ITF is looking for a Director of People & Culture to head the department from our London headquarters, overseeing people operations and strategic workforce planning across 12 regional offices globally.

About the Role

As Director of People & Culture, you will lead the full breadth of the People & Culture portfolio, including workforce planning, global employee relations and compliance, payroll, pensions, benefits, recruitment, learning and development, policy development, and diversity, equity & inclusion.

You will set the strategic direction for the P&C team, oversee governance and compliance and financial planning across multiple jurisdictions, and partner closely with the Senior Leadership Team to ensure the department supports organisational goals.

This role requires a balance of strategic insight, operational oversight, and the ability to lead effectively in a complex, unionised, international environment. You will also act as a trusted adviser on employment law, organisational change, and policy development across our global offices.

Key responsibilities include:

Global Workforce Planning:

Lead workforce modelling, resourcing strategies, and financial planning for all established roles, ensuring accurate reporting and alignment with organisational priorities.

HR Operations & Compliance:

Oversee payroll, pensions, benefits, and employee-related financial processes. Ensure compliance with employment legislation across the UK and all regional hubs, maintaining robust HR governance and data integrity.

Employee Relations:

Provide senior oversight on complex global employee relations issues, including disciplinary, grievance, and conflict resolution matters. Liaise with unions, staff committees, and external legal advisers.

Policy Leadership:

Lead policy development in line with evolving legislation and organisational needs, ensuring a strong focus on equity, diversity, and inclusion. Support negotiations with union representatives.

Recruitment & Talent:

Develop global recruitment strategy, champion inclusive and equitable hiring practices, and support managers in delivering high-quality onboarding and talent development.

Change Management:

Lead on organisational change initiatives, including restructures and major transformation projects.

Culture, DEI & Learning:

Champion a diverse and inclusive culture, oversee the learning and development strategy, and ensure an effective performance and development review cycle.

Leadership of the P&C Team:

Provide strategic direction, coaching, and leadership to the P&C team, fostering collaboration, professional growth, and high-quality service delivery.

About You

You’re an accomplished HR leader with a strong record of delivering impactful people strategies in complex, international environments. You combine deep technical knowledge with the strategic capability to influence, shape, and lead across a global organisation.

To be successful in this role, you will have:

Senior HR leadership experience:
A strong track record in leading P&C functions and delivering strategic HR initiatives internationally.

Expert knowledge of employment legislation:
In-depth understanding of UK employment law and the legal frameworks of ITF’s regional hubs, with the ability to anticipate future legislative changes.

Strong employee relations and policy expertise:
Experience supporting unionised environments and developing policies that advance fairness, compliance, and inclusion.

Financial and strategic planning capability:
Experience in workforce costings, HR financial planning, and compensation and benefits strategy on a global scale.

Change leadership skills:
Proven ability to lead organisational change and support leaders and teams through transformation.

Exceptional communication and interpersonal skills:
Ability to engage confidently with stakeholders at all levels and act with discretion, professionalism, and integrity.

Professional qualifications:
Degree-level education and CIPD Level 7 (or equivalent experience); chartered status desirable.

Why Join Us?

This is an exciting opportunity to lead a global People & Culture function within a values-driven international organisation. You will shape our people strategy, strengthen our culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

ur culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

REF-226 304

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

Organisational Vision & Context:

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Head of Programme Development.

While our programmes vary, they share one common thread: an unwavering commitment to seeing lives transformed for good. With two well-established and hugely effective volunteer-driven programmes operating at scale, and two new developing programmes in the early stages of roll-out, TLG is at a pivotal time of innovation.

This Role’s Impact:

We are looking for a dynamic, pioneering leader to energise, shape, and elevate the impact of TLG’s programmes. This person will bring strengths in innovation, collaboration, and strategic delivery – able to inspire others, spot emerging opportunities, and drive meaningful change across the organisation. They will have a strong track record in developing high-quality resources and training, ensuring best practice is consistently embedded across all functions. Naturally creative and forward-thinking, they will champion the exploration and implementation of digital solutions that enhance programme delivery and extend our reach.

The new Head of Programme Development will navigate change with resilience and optimism, leading the way as we explore new approaches and refine what we already do so well. Confident on their feet, yet equally comfortable developing content and materials, they will balance big-picture thinking with a keen eye for detail. Their leadership will drive continuous improvement, so our programmes remain relevant, missional, and high-impact as we pursue our ten-year vision.

As TLG positions itself as a leading practitioner in therapeutic coaching, this leader will bring a solid understanding of coaching practice and how therapeutic coaching can transform a young person’s thinking and strengthen the culture of support we offer. Their expertise will help embed coaching-informed approaches across TLG, shaping programme design and creating richer opportunities for children and young people to reflect and grow, strengthening their wellbeing and future outcomes.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)

Closing Date: Sunday 15th February 2026

Initial Interviews: Monday 23rd February – Online

Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire

The Vacancy

Job Title: Head of Fundraising, YMCA Essex

Location: Chelmsford

Salary: £55,000 per annum

Weekly Hours: 35

Reference: YMC1154754

Make a lasting impact with YMCA Essex.
We’re embarking on an exciting journey to redevelop our iconic Victoria Road site — creating a vibrant community space that transforms lives. To make this vision a reality, we’re seeking a dynamic Head of Fundraising to lead the generation of income across multiple streams and help shape the future of our organisation.

About the Role
As Head of Fundraising, you’ll play a pivotal role in delivering YMCA Essex’s income generation strategy, ensuring sustainable and diverse funding for our redevelopment project and wider community initiatives. Reporting to the Chief Executive Officer, you’ll bring creativity, strategic thinking, and drive to build meaningful partnerships and deliver strong results.

You’ll lead on securing income from a variety of sources including trusts and foundations, corporate partners, major donors, legacies, community fundraising, and social enterprise. With ambitious targets and a clear vision, you’ll identify new opportunities, manage risks, and ensure a healthy return on investment.

This role will also see you collaborate across teams - engaging staff, residents, volunteers and community supporters in our mission. You’ll be a visible and inspiring leader, fostering a culture of energy, growth, and shared purpose.

About You

You are seeking an opportunity where there’s space and scope to build something amazing from the ground up. This means you’ll almost certainly be an experienced fundraiser or income generation professional who thrives on building relationships and achieving results. You’ll combine strategic insight with hands-on delivery and bring a proven track record of meeting ambitious income targets for capital projects.

Key qualities include:

Experience in one or more of the following: trusts and foundations, corporate partnerships, major gifts, or community fundraising.

Strong, pragmatic communication and stakeholder management skills, with the confidence to engage senior leaders, donors, and partners.

The ability to innovate, plan strategically, and manage competing priorities effectively.

A commitment to YMCA Essex’s core values of Kindness, Fairness, Professionalism, Perseverance, and Joy.

Why Join Us?
At YMCA Essex, we believe in creating opportunities for everyone to thrive. You’ll be joining a passionate, supportive team driven by a shared purpose - to strengthen our community and change lives for the better.

If you’re ready to bring energy, expertise, and vision to this transformative project, we’d love to hear from you.

Apply today and be part of something extraordinary.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?

Why this role is important:

As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.

Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.

You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.

This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.

About you:

You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.

You'll have:

• Significant experience in information security management, risk assessment, and incident response.
• Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
• Proven track record in cloud security, network security, and security architecture design.
• Knowledge of penetration testing, vulnerability assessment, and security technologies.
• Experience building and leading high-performing security teams, guiding them through change with compassion.
• Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.

What you'll focus on:

• Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
• Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
• Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
• Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
• Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
• Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.

Are you ready to...

Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?

Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?

Important Dates

• Deadline for applications: Sunday 15th February 2026
• Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.

There will be a scenario-based exercise as part of the interview process.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

About the role

Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. 

People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. 

Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation.

Key responsibilities

Strategic Leadership and Service Development 

• Lead delivery of The Passage’s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused. 
• Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. 
• Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster’s homelessness strategy and wider system reform. 
• The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. 
• Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. 
• Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses.

Safeguarding, Risk and Community Impact

• Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. 
• Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. 
• Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment. 
• Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage’s values and legal responsibilities. 
• Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage’s reputation. 

Operational Leadership and People Management

• Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. 
• Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning. 
• Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. 
• Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. 
• Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. 

Primary Services and Resource Centre Operations

• Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. 
• Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. 
• Work closely with Fundraising to support corporate volunteering and “Kitchen Takeover” initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff. 
• Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. 

Financial Management and Funding Stewardship

• Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. 
• Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. 
• Support managers to understand and deliver against budgetary and income-related targets. 
• Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. 

Monitoring, Evaluation and Impact

• Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. 
• Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement. 
• Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. 
• Work with Fundraising to showcase frontline work through supporter communications, social media and events. 

External Relations and Partnerships

• Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. 
• Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. 
• Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice. 

Organisational Leadership

• Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. 
• Provide reports to, and attend, Board and Committee meetings as required. 
• Deputise for the Director of Housing & Services when appropriate. 
• Role-model The Passage’s values and commitment to dignity, respect and excellence. 
• Work flexibly in line with organisational needs. 

Desired experience

Experience 

1. Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers. 

1. Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities. 

1. Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation. 

1. Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments. 

1. Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation. 

Knowledge and Skills 

1. Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes. 

1. Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement. 

1. Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity. 

1. Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment. 

1. Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

About the Trust 

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? 

Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. 

Join Our Team: Head of Philanthropy & Partnerships 

We’re excited to welcome a new strategic leader to shape and deliver transformational income growth and strategic partnerships for the Trust.

Navigate your future and lock in your career as we keep our canals open and alive.

Working Hours & Location 

This role follows a 37 hours, Monday to Friday working pattern. This is a home-based role, requiring regular travel to meetings with donors, events and to our main hubs for collaborative meetings and team activities.

Role Overview 

In this pivotal role, you will lead the refinement and delivery of the Trust’s high value giving strategy, building and sustaining relationships with philanthropists, statutory funders, trusts and foundations, and corporates. You’ll inspire, lead, and manage a diverse team to achieve ambitious income targets and strengthen strategic partnerships that support the Trust’s vision. You will actively demonstrate desired behaviours - enthusiastically engaging with external partners, taking initiative to strengthen the team, and fostering a culture within the Trust that supports high level giving. 

Key Responsibilities 

• Implement and refine the Fundraising Strategy to deliver significant and sustainable income growth and impact.
• Lead, inspire and develop a diverse team, fostering a culture of delivery, collaboration, accountability, and innovation. 
• Personally lead on cultivating and stewarding transformational relationships with corporates, trusts, foundations, high-net-worth donors and some statutory sources while empowering your team to build profitable, multi-year relationships, a robust pipeline and secured income.
• Prepare, monitor, and deliver the annual business plan and income budget (currently £5m with significant growth planned).
• Represent the Trust externally at a senior level and maintain awareness of sector trends.
• Maintain best practice in fundraising compliance, risk management, and reporting, maintaining the highest standards of integrity.
• Embed diversity, inclusion, and safety responsibilities in all activities.

About You 

As an accomplished fundraising leader with a proven track record of delivering high-value income and building strategic partnerships, you thrive in complex stakeholder environments and bring a blend of vision, resilience, and hands-on expertise. You’ll be confident influencing at Board level, adept at navigating ambiguity, and passionate about making a lasting impact.

Skills & Qualifications 

• Proven experience in leading a team – skilled at building, inspiring, and motivating teams to achieve fundraising goals.
• Comprehensive expertise in major donor fundraising, corporate partnerships, and trust and foundation giving, alongside a working knowledge of statutory giving. 
• Demonstrated expertise in high-value fundraising and partnership development, with a proven ability to create, cultivate and steward long-term relationships while influencing internal stakeholders to secure and sustain transformational support.
• Proven success in securing transformational gifts and multi-year partnerships.
• Demonstrable problem-solving skills, able to influence inside and outside the organisation.
• A proven ability to develop and write persuasive and successful funding applications and partnership proposals for major donors, trusts and foundations, and corporates.
• Exceptional communication and networking skills, with the ability to engage and inspire diverse audiences.
• Experience managing significant budgets and delivering income growth.
• Knowledge of fundraising compliance and sector trends.  
• A collaborative and innovative approach, able to lead and motivate a diverse team while working cross-functionally.
• Personal resilience and adaptability, with the ability to deliver results in a fast-paced and evolving environment.

What We Offer 

We offer an annual salary of £78,000, plus £520 cash car allowance per month. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: 

Our values

We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.

All of our jobs can be considered on a part time flexible or job share basis.

We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.

Navigate your future and lock in your career as we keep our canals open and alive.

Our Client is the UK's biggest grassroots network dedicated to protecting people and planet at a critical time for our world. As the organisation develops a new strategy to meet the challenges of the climate, nature and inequality crises, it is building on a proud history of working with communities to achieve change - bringing longstanding partners and loyal supporters on that journey. Our Client is recruiting a Head of Major Giving, and Prospectus is leading the search. 

Head of Major Giving 

Permanent, Full time (30 hours over 4 days) 

Flexible across England, Wales and Northern Ireland 

Salary: £49,202-£53,252 per annum (regional) / £52,500-£56,550 per annum (London) 

This is a great opportunity for an experienced team leader and high value fundraiser to join at a pivotal moment. Reporting into the Director of Income Generation, the Head of Major Giving will lead a passionate and well-established team spanning Philanthropy, Trusts & Foundations, Strategic Partnerships and Events. With 12 people in the team and five direct reports, you'll set direction, inspire high performance and play a key role in championing a culture of philanthropy and partnerships across the organisation. 

You will be responsible for developing and delivering the Major Giving strategy, driving significant income growth and pipeline development. Central to the role will be retaining and deepening relationships with loyal supporters, while attracting new, long-term funders; refreshing stewardship and cultivation approaches to deliver ambitious growth plans and ensure Friends of the Earth has the resources to respond to an evolving external landscape. 

To be successful, you will bring demonstrable experience of income growth and pipeline development, alongside a strong track record of motivating and inspiring teams to achieve high, sustainable performance. You can bring experience in one or more high value funding streams (Major Donors, Trusts & Foundations, Corporate Partnerships). You'll be highly collaborative, confident building relationships cross-organisationally, and an excellent networker. Experience of, or knowledge of campaigning organisations and/or organisations going through strategic change would be an advantage.

How to Apply 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. 

To apply, please submit your CV in the first instance. Should your experience be suitable, Prospectus will arrange an initial meeting to brief you on the role. You'll then have all the information you need to formally apply. We look forward to connecting with you soon. 

This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.

The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.

Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.

Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.

Key Responsibilities

Organisational Support 

· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

· Help groups to identify funding opportunities and develop strong, realistic funding applications 

· Support organisations to become more sustainable and resilient 

· Develop clear resources, toolkits and guidance 

· Ensure all support is inclusive and accessible 

Training & Events

· Oversee and coordinate a high-quality programme of training and learning opportunities 

· Work with an established network of external trainers and consultants to deliver specialist training 

· Facilitate meetings, workshops and network events where appropriate 

· Develop new learning opportunities based on emerging needs 

· Maintain and develop existing Richmond CVS training materials and resources 

· Promote peer learning and collaboration across the sector 

Project & Programme Management

· Lead and manage capacity building projects from start to finish 

· Ensure projects are delivered on time, within budget and to agreed outcomes 

· Monitor and evaluate impact and produce reports for funders 

· Oversee external consultants and specialist support ensuring quality and consistency

· Identify opportunities for new funded projects 

Leadership & Team Management

· Lead and support a small, committed team 

· Coordinate workplans and priorities 

· Provide supervision, support and development for staff 

Partnerships & Stakeholder Engagement

· Build strong working relationships with Richmond Council, the NHS and other partners 

· Represent Richmond CVS at meetings and networks 

· Facilitate networking and collaboration across the VCSE sector

· Encourage digital skills and innovation across the sector 

Income Generation & Operations 

· Lead on income generation for capacity building work 

· Contribute to funding bids and proposals 

· Support budget planning and financial monitoring 

· Ensure compliance with organisational policies and procedures 

PERSON SPECIFICATION 

Essential Criteria 

Experience & Knowledge 

· Significant experience of working within the VCSE sector 

· Strong practical experience of fundraising and bid writing 

· Experience of helping organisations improve income generation and sustainability 

· Experience of managing or supervising staff or volunteers 

· Experience of developing, coordinating or facilitating training and learning opportunities 

· Good understanding of the principles of charity governance and good management practice 

· Confidence in using digital tools to support organisations 

 Skills & Abilities 

· Excellent communication and presentation skills 

· Strong problem-solving skills and a solutions-focused approach 

· Curiosity and a genuine interest in understanding organisational needs 

· Ability to build positive relationships with a wide range of stakeholders 

· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants 

· Strong organisational and time management skills 

· Ability to manage multiple priorities and meet deadlines 

· Commitment to equity, diversity and inclusion 

 Desirable Criteria

· Knowledge of the Richmond upon Thames VCSE sector 

· Experience of working with local authorities or the NHS 

· Experience of grant assessment or management 

· Understanding of charity law

· Experience of hybrid working environments and flexible team management 

· Relevant qualification in fundraising, charity or project management 

 Personal Qualities 

· Curious and keen to learn 

· Resourceful and solution-focused 

· Approachable and supportive 

· Passionate about the VCSE sector 

· Flexible and willing to get involved where needed 

Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?

We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team.  You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance. 

Location         Hybrid working across Greater Manchester 

Hours           37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)

Salary £55,184 - (£28.30ph) with 2 yearly increments

The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.

If you are successful in your application, you will be employed under the job title “Principal Manager” as shown on the job description that is attached to this vacancy.

About the Position…

Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.

• Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
• Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
• Act as the Responsible Individual for designated children’s homes or services.
• Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
• Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
• Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
• Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
• Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
• Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.

About the you…

Do you have the following skills and experience,

• Level 5 Leadership and Management for Residential Childcare of equivalent 
• Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
• Strong knowledge of childcare legislation and OFSTED inspection requirements.
• Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
• Demonstrated ability to build effective relationships with local authority officers and commissioners.
• Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure.
• An analytical approach to report writing, continuing improvement of services and measurement of care outcomes.
• A full current driving licence – mileage will be paid at 45p per mile
• Up-to-date IT skills and the ability to use electronic recording systems (Clearcare) to improve service delivery.
• A flexible approach to work, including some weekend on-call requirements.

Benefits Include…

• 27 days’ annual leave plus 8 bank holidays, increasing to 30 days after 5 years and 33 days after 10 years.
• Generous pension scheme with 4% employer contributions and death in service benefit up to 6× basic salary.
• Occupational sick pay and family-friendly policies, including enhanced maternity, paternity and adoption leave.
• Discount and rewards platform with savings on retail, travel, insurance and more.
• Eligibility for the Blue Light Card.
• Proud to be a Real Living Wage employer.
• Refer-a-friend scheme with financial rewards.
• Extensive training and development, including apprenticeships.
• Long service awards, including cash gifts and additional leave.
• Wellbeing support, including Mental Health First Aiders and free weekly yoga (in person or online).
• Employee Assistance Programme available to you and adult members of your household.

To discover the full details of this rewarding role within the Together Trust look at our Job Description and Role Profile that are attached to this vacancy.

The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can do to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.