Head of public engagement and communications jobs

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

The Outside Outspoken Navigator supports men as they leave prison or another secure setting and begin rebuilding their lives in the community. This role provides intensive, practical case management, helping individuals navigate the challenges of release by connecting them with services such as GP practices, housing, benefits, employment, and wider community support. The aim is to reduce barriers, promote stability, and help people establish a positive foundation for the future.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual 

harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Job Title:  Senior Designer             

Location:  Hybrid (4 days per month in the London office)

Hours: 35 hours per week                    

Contract type:  Permanent

Salary: £44,818

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will lead the creative delivery of high-impact campaigns and projects, developing standout concepts that bring our brand to life across multiple channels. 

• Act as a guardian of our visual identity, ensuring all creative output is engaging, consistent, high-quality and aligned with brand guidelines. 

• Collaborate with teams across the organisation, translating audience insight into compelling visual content that drives engagement and supports organisational goals. 

• Provide senior creative leadership by managing and developing design talent, guiding freelancers and agencies, and advising on creative planning, production and resource allocation.

This is a really exciting time for the Teenage Cancer Trust brand, and the Senior Designer will play a crucial role in supporting the evolution of our visual identity going forwards.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 12th July. 1st Stage Interviews: 22nd/23rd July (online). 2nd Stage Interviews: 29th July, potentially in person at our London office.

 Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors 
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.

About Hackney School of Food

Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.

Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.

We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.

About the role

Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.

The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.

This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.

Key priorities

In your first 12 months you will:

• Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.

• Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.

• Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.

• Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.

• Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.

Key Responsibilities

Strategic Leadership 

• Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives. 

• Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.

• Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.

• Monitor, report on and respond to organisational performance against agreed objectives and impact measures. 

• Champion Hackney School of Food externally, strengthening its profile and influence.
   

Financial sustainability and income generation 

• Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.

• Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.

• Build and maintain strong relationships with funders, sponsors and strategic partners.

• Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.

• Identify new opportunities to diversify income and strengthen long-term financial sustainability.

Partnerships & External Relations

• Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.

• Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.

• Represent Hackney School of Food at meetings, events, and public forums.

• Champion the value of food education and contribute to wider local and national conversations. 

• Ensure programmes remain responsive to community needs through ongoing engagement and consultation. 

Governance and public benefit 

• Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit. 

• Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.

• Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.

• Oversee and report on organisational performance to the Board of Directors quarterly.

• Act as the primary link between the Board and the operational team.

• Maintain effective governance, delegated authority and accountability frameworks. 

• Support the Board in meeting all statutory and regulatory obligations relating to the CIC.

People, Culture and safeguarding

• Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture. 

• Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.

• Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles. 

• Ensure effective organisational structures, clear roles, and performance accountability.

• Oversee HR processes including appraisals, performance management, and professional development.

• Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements. 

• Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.

Risk Management & Compliance

• Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.

• Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation. 

• Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation. 

Personal specification

Essential experience 

• Senior leadership experience with responsibility for organisational performance and accountability. 

• Experience securing income through fundraising, partnerships and/or commercial activity.

• Experience of financial leadership, including budget setting, forecasting and cashflow oversight.

• Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery. 

• Experience building and managing successful partnerships with funders, businesses and community stakeholders. 

• Experience in managing and motivating a team, creating a positive and inclusive workplace culture. 

• Experience of governance, compliance and organisational risk management.

• Experience of safeguarding within an education, youth or community context.

• Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.

Essential skills and attributes

• Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection. 

• Strategic thinker who is equally comfortable with hands-on operational leadership. 

• Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.

• Ability to lead a team through change with sensitivity, clarity and kindness.

• Strong communicator with excellent relationship-building skills. 

• Confident decision-maker with a high level of personal accountability. 

• Committed to equity, inclusion and community-led practice.

Desirable 

• Experience working within a Community Interest Company (CIC), social enterprise or charity.

• Knowledge of Hackney, its communities and local stakeholder landscape.

• Experience of working in food education, community food, gardening, environmental education or a related field.

• Experience reviewing and managing contracts, service agreements or other legal documentation.

An inclusive workplace

We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.

How to apply

The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.

You'll find the link to the application form on our Recruitment Pack which provides more information. 

Stage 1: A one-hour online interview with the Senior Team and Board (24 July) 

Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation. 

We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment. 

The successful applicant will need to pass an enhanced DBS check and provide two suitable references. 

We may close the application window earlier if we are inundated with applications, so please don't wait to apply.

If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.

Philanthropy Manager

·£45,000 plus benefits 

·Remote with occasional travel to regional offices in Burgess Hill or York offices

·Closing midnight Friday 17th July 2026

·Annual leave allowance / any other stand out benefits

Role 

Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury. 

The organisation provides support to individuals at all stages of their rehabilitation. This includes

·Supported living

·Neurological Centres

·Residential homes

·Hospitals

The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.

The primary duties for the role will include

·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects

• Identify and secure major gifts (£25k+) to support capital appeals.
• Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
• Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
• Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
• Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.

Experience and skills required for the role will include

·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.

·Strong organizational and planning skills

·Excellent relationship management and donor stewardship skills 

·Strong verbal and written communication skills 

·IT literate with the ability to use Microsoft Office and an in-house CRM system

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Friday 17th July 2026 

Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams. 

£36,250 - £42,500 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As Senior Monitoring and Evaluation Officer, you’ll play a central role in helping us understand and demonstrate the real difference our work makes. You’ll manage the development and delivery of monitoring and evaluation frameworks for our Health Equity, Services and Improvement directorate, ensuring we can track our progress against Prostate Cancer UK’s new strategy with confidence. As part of the Data and Evidence team, you’ll bring together data and insight to tell a clear story about our impact for men and the wider healthcare system.

In this role, you’ll design practical, meaningful ways to measure success, from shaping our key performance indicators to strengthening how we collect and use data over time. You’ll draw on information from multiple sources to build a joined-up view of our activity, and use clear, engaging data visualisation to bring your findings to life. You’ll also support reporting to boards and committees, presenting evidence in a way that is accessible, relevant and supports good decision-making.

You’ll work closely with colleagues across the organisation, helping them evaluate their work and feel more confident using data in their day-to-day roles. By championing a culture of evidence-based decision making and continuous learning, you’ll help teams see the value of monitoring and evaluation and use it to improve what they do.

Alongside this, you’ll keep a strong overview of activity across the directorate, using data and insight to spot trends, highlight opportunities and drive improvements. You’ll also contribute to the ongoing development of our data and insight approach, helping us strengthen the quality, consistency and impact of how we evaluate and report on our work.

What we want from you

You’ll bring strong expertise in monitoring, evaluation and learning, with experience of applying approaches such as theory of change, outcome harvesting and logic models in practice. You’ll be skilled at evaluating public health or similar programmes, with a strong understanding of impact measurement and the ability to work with both qualitative and quantitative data. Experience in data visualisation is important, and familiarity with tools like Tableau or Power BI would be a bonus.

You’ll be comfortable designing surveys and using a range of data collection techniques, alongside a good understanding of UK health data sources. Just as importantly, you’ll be able to communicate complex findings in a clear and engaging way, helping others understand what the data is telling us and why it matters.

You’ll be well organised, with strong project management and stakeholder engagement skills, able to manage multiple priorities while maintaining accuracy and attention to detail. You’ll enjoy working collaboratively across teams, building strong relationships and supporting colleagues to use data with confidence in their day-to-day work.

If you’re motivated by using evidence to drive meaningful change and want to help shape how impact is measured across the organisation, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 5th July 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 20th July 2026. We’re expecting the interviews for this role to be held online.

Please note, unfortunately we’re unable to offer sponsorship at the moment.  

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Salary: £35,159 to £36,935 (starting salary range)

Working pattern: Full-time, Permanent (35 hours per week)

Pension: USS

Annual leave: 25 days plus 8 bank holidays, 3 well-being days, and a Christmas office closure

Location: Hybrid, flexible working model with an office located in central London. Occasional UK-wide travel for GHE and relevant events.

Reports to: Policy Manager (Skills, Innovation, International)

Purpose

GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation’s growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space.  You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact.

Key Responsibilities 

Policy Analysis & Communication

1. Horizon Scanning: Monitor government departments (e.g., DSIT, DfE), funding and regulatory bodies (UKRI, Research England, OfS, Innovate UK), and other stakeholders for policy updates, funding calls, and consultation launches in relation to Research and Innovation policy.

2. Briefings: Produce concise policy briefings, data summaries, and position papers for GuildHE members and leadership on key Research and Innovation issues (e.g., REF, knowledge exchange, KEF, commercialisation, research culture, open research). Develop high-quality external reports, consultations, blogs and other materials articulating member challenges and opportunities.

3. Consultation Drafts: Assist senior policy colleagues in gathering evidence, analysing member feedback, collaborating with sector stakeholders, and drafting compelling arguments that articulate the unique perspectives of GuildHE institutions.

4. Share Best Practice: Identify case studies across the GHE membership to share best practice internally and externally and drive national conversations about new ways of working and operating in the sector.

5. Policy issues: Maintain up-to-date knowledge of national and institutional research and innovation policies indicated by the Head of Research Policy or Policy Manager (Research, Innovation, International).

Member Support & Consortium Coordination

1. Member Engagement: Maintain regular, positive communication with research and innovation leads across member institutions, fostering a collaborative network.  Support relevant GuildHE member networks, including the Knowledge Exchange, Innovation and Place network, promoting communication, collaboration, and best practice exchange to inform evidence-based policy development.

2. Member development: Provide support for timely implementation of good practice guidelines and associated resources, within agreed budgets. This includes assisting with members' business development initiatives, such as Research Degree Awarding Powers.

3. Event Delivery: Develop and deliver content for events including the GuildHE Research Consortium meetings, the Research and Knowledge Exchange Symposium, PGR Doctoral Festival, the PGR Network for global majority students and sandpits/match events, workshops and roundtables. 

4. Shared Services: Collaborate with other GHE teammates to maintain and deliver our shared services (i.e. research outputs repository, shared postgraduate online training, research impact tracking and researcher development tools) and explore new services in response to members’ needs

5. PGR Students: Develop and deliver initiatives for postgraduate students and early career researchers (e.g., our PGR Support Programme and associated student networks), working closely with the Policy Manager (Student Experience) to ensure postgraduate students are reflected in broader student support policies.

The postholder will also be expected to:

1. Actively support the delivery of the GuildHE strategy.

2. To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.

3. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.

4. Build strong relationships with key stakeholders at HE institutions and sector agencies, including senior leaders, academics, and policy staff.

5. Gather feedback from HE institutions and use this to inform the continuous improvement of our services.

6. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.

7. Represent GuildHE externally on a range of HE sector groups and projects and deputise for the Head of Research Policy or the Policy Manager (Skills, Innovation and International) as appropriate.

8. Undertake any other reasonable duties as may be required.

Person Specification

Core Skills

• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships

• Clear, concise writing skills for drafting policy responses, reports, and emails to senior stakeholders with excellent attention to detail.

• Problem-solving, Influencing and advocacy skills 

• Ability to digest complex, lengthy policy documents and extract key themes relevant to GuildHE members.

• Confident digital skills and highly proficient user of computer packages including MS Office and G Suite

• Ability to manage multiple tasks effectively, adhere deadlines, and maintain project momentum. This includes the capacity to monitor progress, identify and mitigate potential risks, and proactively address challenges.

• Experience in using data and evidence to enhance and impact assess activities. 

• Facilitation and convening skills would be advantageous 

Core Attributes

• Ability to build professional relationships quickly and sustainably with members and a wide range of stakeholders

• Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail

• A collaborative, communicative and flexible team player who is also comfortable working independently.

• An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.

• An understanding of, or a keen interest in, the UK higher education sector, research funding landscape, or public policy.

• To be willing to travel across the UK for meetings with members, stakeholders and events and to work flexibly, when and where necessary.

Ideal Experience

• Knowledge and understanding of higher education policy, working in research and innovation and/or supporting a research environment. 

• Experience of developing policy positions and responses

• Experience in synthesising complex data and/or ideas

• Experience in supporting training and development

Job Advert

GuildHE is a formal representative body, representing diversity in the higher education sector and the widest variety of institution types across the UK.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address emerging 21st century challenges.  

GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation’s growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space.  You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact.

If you think you can bring bold, creative and proactive energy to our small-and-mighty team to help take us to the next level, we want to hear from you!

Application closing date: Sunday 12th July

Interviews: Tuesday 21st July 

Please submit your cv and a cover letter via the jobs portal

Curious about the role? Please contact Dana Gamble, Policy Manager for more information

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

We are looking for a manager to lead on the relationship with the project funder, to lead a team of two co-ordinators and take ownership of project monitoring, analysis and reporting. You need to bring experience of liaising with senior stakeholders, people management and project management skills, including analysing data, and writing concise and comprehensive reports.

We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.

We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.

What you will be doing: 

· Maintaining and developing our relationship with the key funder and their team

· Leading on regular funder meetings 

· Budget forecasting and monitoring

· Line management of project co-ordinators, including regular one-to-ones, appraisals, overseeing their development and supporting them to achieve their targets 

· Identifying creative opportunities to maximise the impact and reach of the project, including for example creating and delivering workshops or other training.

· Contributing to direct participant support as needed and offering support to the team with more complex cases 

· Meeting project targets including numbers of participants supported and positive outcomes 

· Working with colleagues across Jericho and external partners to identify opportunities for participant progression 

· Strengthening our network of community organisations and referral partners 

· Ensuring timely submission of appropriate reports to trustees, senior management team and key funders, including data, finance and narrative reporting. 

What skills are we looking for? 

Essential

· Experience of people management and team leadership

· Experience developing partnerships

· Excellent verbal and written communication, networking and presentation skills

· Strong planning, organisational and project management skills

· Ability to record, manage and analyse data for monitoring and reporting purposes

· Good understanding of safeguarding

· Experience of providing support, mentoring and/or coaching to individuals who face barriers to employment

· Ability to work independently and manage own workload in addition to working as part of team

· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.

· Ability to travel to various sites including ones not accessible by public transport 

Desirable

· Experience within the charity or employability sectors.

· Knowledge of Birmingham's community organisations and support providers

· Experience of liaising with funders

· Understanding of supported employment and employability programmes. 

About JERICHO 

JERICHO is an award-winning Birmingham-based charity and family of six social enterprises. We provide supported work opportunities for people facing extreme challenges in getting a job and have been helping people across Birmingham into employment for over 30 years. We primarily support marginalised young people and survivors of modern slavery. What makes our model so effective is the way we combine work placements with individualised wrap-around support, training and a range of targeted activities. Our approach is focused on helping people address the issues that are affecting their life chances, build skills and confidence and ultimately become more employable. 

INTERVIEWS ARE PLANNED IN PERSON ON TUESDAY 28th JULY

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Interviews will take place on 9th July, applications will close as soon as we have enough viable candidates so please apply early to avoid disappointment. 

Location: Hybrid role working in North East England (primarily home-based with significant regional travel)

Base region: Tees Valley and Tyne & Wear

Coverage: This is a home-based role that requires regular weekly travel to schools and colleges across the North East. You will be expected to work extensively throughout Tees Valley and Tyne & Wear, with specific current activity hubs in Cramlington, Walkergate, Hartlepool, Stanley and Redcar. Regional location throughout the North East will change according to programme demand.

Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.

Reporting to: National Programmes Manager

Application Deadline: Wednesday 8th July at 9AM. We encourage early applications as we may close the vacancy sooner if we receive a high volume of applications.

1st Stage Interviews: Week commencing 13th July (online)

2nd Stage Interviews: Wednesday 22nd July (in-person)

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary

The Regional Programme Lead is responsible for delivering The Girls’ Network’s suite of programmes in schools and colleges, including facilitating engaging and impactful workshops for girls aged 14–19 from disadvantaged backgrounds. The post-holder also leads on the recruitment, induction, training, matching, supervision and support of volunteers and will appropriately match mentors with young people. You will steer local partnerships and oversee programme administration to ensure the smooth and effective delivery of our mission.

This role combines hands-on programme delivery with operational coordination, ensuring that The Girls’ Network’s regional programmes achieve their intended outcomes and contribute to national KPI achievement.

Person Specification:

Essential:

• Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.

• Understanding of equal opportunities and inclusion in youth work. A commitment to equality, diversity and inclusion, with an understanding of its application in youth work in the charity and/or education sector. We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles.

• A genuine understanding and passion for addressing the challenges faced by girls and young women from disadvantaged backgrounds.

• Experience and/or willingness to learn delivering high quality workshops or training sessions to groups of young people, aged 14-19.

• Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations.

• Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment.

• Excellent communication and interpersonal skills, with the ability to engage diverse audiences.

• Experience of developing resources for programmatic delivery, including volunteer training and workshops for young people.

• Project or programme coordination experience, with the ability to manage conflicting priorities effectively.

• Target-oriented, with experience of achieving KPIs and contributing to performance monitoring.

• Practical knowledge and experience of safeguarding and child protection working practices.

• Competence in using digital tools, including Salesforce or other CRM platforms, with attention to accuracy and the ability to maintain high-quality records for monitoring and evaluation purposes.

• Strong organisational skills with the ability to manage deadlines, adapt to change, and work effectively both independently and as part of a geographically dispersed team.

• Commitment to The Girls’ Network mission and keeping young people at the centre of all work.

• Ability to travel and work flexibly, including occasional evenings and weekends.

Desirable:

• Experience working in a charity, youth, or education setting.

• Experience of working with young people from diverse backgrounds.

• Experience of safer recruitment in volunteering.

• A mentoring or coaching qualification, or equivalent experience.

• Experience working remotely, demonstrating initiative and the ability to work proactively with minimal supervision.

• Flexible and adaptable approach, with an understanding of the time and resource limitations typical in small organisations.

• Specific knowledge of mentoring programmes and/or youth/education services.

We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is Wednesday 8th July at 9AM. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team.

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)

• Option to purchase up to 5 additional days of annual leave every year

• Gifted birthday leave

• 3 days volunteering leave per year

• Extended and comprehensive sick pay policy

• Enhanced Family Leave pay policy

• Pension scheme

• Annual professional development fund to help you grow

• 24-hour Employee Assistance Programme for wellbeing support

• Benefit from flexible, remote working options with home office equipment.

• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support

Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Summary

The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

Job Purpose

The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

Main Duties and Responsibilities

Day to day duties:

· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.

· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.

· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.

· Complete Statutory Carers Assessments.

· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.

Weekly/ monthly duties:

· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.

· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.

· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.

· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.

· Develop ways to identify carers across Salford and let them know about support available to them and their needs.

· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.

· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.

· Promote Carers Rights to carers, Salford’s communities and relevant organisations.

· Maintain a clear record of work completed by note taking and recording on our recording system.

· To meet regularly with line manager for supervision.

This role is subject to an Enhanced DBS Check. 

The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

All staff are expected to work within all Gaddum policies and procedures.

Job description  

Job title: Programme Manager (Surrey) 

Reports to: Head of Justice Programmes

Direct reports: x3 Advocate (Surrey)

Start date: TBC following successful completion of HMPPS vetting

Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)

Working hours: Part time - 28 hours per week across 4 days

Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding

Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
 

Job Purpose

To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.

Key Responsibility Areas - 

1. Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording
4. Develop effective relationships with key stakeholders, such as commissioners, probation and local authority leads to ensure effective service delivery.

For the full job description, please download the recruitment pack.
 

Person Specification

• Experience delivering effective strengths-based case work support and advocacy to women
• Experience supporting or supervising staff/volunteers
• Working knowledge of good safeguarding practice 
• Good budget management understanding/knowledge
• Understanding of trauma-informed approaches
• Good knowledge of the issues faced by women affected by the criminal justice system 
• Experience working with external partners
• Understanding of equality, diversity and inclusion and a commitment to working in a way that promotes social justice and feminism