Head of senior living jobs in Halesowen, west midlands

At Rethink Mental Illness and Mental Health UK, we’re transforming what support looks like for people severely affected by mental illness. To help us reach even more people, we’re looking for a Prospect Research Manager to shape and lead our prospect research function—providing the intelligence, insight and strategic direction that will fuel our fundraising growth.

If you’re a curious, analytical thinker with a passion for uncovering opportunities and turning insight into impact, this could be your next step.

Online interviews for these roles will be held on 14th, 15th and 16th April.

About the role

As our Prospect Research Manager, you’ll be the driving force behind our high-value prospecting strategy across Philanthropy, Trusts & Grants, and Corporate Partnerships.

You will:

• Lead a proactive research strategy that identifies, qualifies and prioritises high‑value prospects
• Deliver high‑quality profiles, briefings, due diligence and portfolio insights
• Build connection maps to uncover warm pathways into potential partners
• Champion best practice in data, insight, and CRM usage (HIVE & Salesforce)
• Stay ahead of trends in philanthropy, corporate giving and grant-making
• Guide and develop our Prospect Researcher—fostering a culture of curiosity, integrity and collaboration
• Work closely with senior fundraisers to shape portfolios, pipelines and long-term strategy

In short: you’ll make sure our fundraisers have the intelligence they need to build strong, meaningful relationships that change lives.

Who you’ll work with

You’ll collaborate across our high‑performing Fundraising team, including:

• Trusts & Grants Managers
• Philanthropy Manager
• Corporate Partnerships
• Senior leadership across External Affairs

This is a role where your insight will influence decisions at every level.

About you

You’ll thrive in this role if you bring:

Essential skills & experience

• Significant experience in prospect research for fundraising
• Strong knowledge of Philanthropy, Trusts & Grants, and Corporate fundraising
• Ability to lead complex research projects with strategic focus
• Outstanding analytical and communication skills
• CRM confidence (Salesforce experience a big plus)
• Experience with due diligence, connection mapping and portfolio management
• A collaborative, proactive approach to working with teams and stakeholders
• Sound understanding of GDPR, ethics, and the Fundraising Code of Practice
• Commitment to equity, diversity and inclusion—and our mission

Desirable, but not essential

• Knowledge of the mental health or wider health/social care sector
• Experience with wealth screening tools or AI in prospect research

Why join us?

Working across both Rethink Mental Illness and Mental Health UK means you’ll be part of a team that generates nearly £6 million annually to support life-changing services, campaigns, and programmes.

Your insight and leadership will directly contribute to better outcomes for people living with mental illness—and that’s something you can feel proud of every day.

Ready to make a difference?

If you’re excited by the thought of leading insight-driven fundraising research—and want to help us create a world where everyone affected by mental illness gets the support they deserve—we’d love to hear from you.

Apply today and help us drive meaningful, lasting change.

Salary: £33,000 per annum pro rata
Hours: 22.5 hours over 3 days per week, must be available to work Tuesdays
Contract Type: Permanent
Location: Birmingham 
Reports to: Senior Suicide Prevention Therapist 

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. 

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY 
We are expanding our newly established team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.

KEY RESPONSIBILITIES 
Clinical

• Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans 
• Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
• Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies 
• Take full clinical responsibility of the men under James’ Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed
• Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams 
• Deliver one-off guidance sessions to supporters of men under the James’ Place care
• Work collaboratively with other professionals to coordinate comprehensive care
• Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well 
• Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
• Remain up to date with developments in law, theories and research 
• Engage in peer support sessions, caseload discussions and Reflective Practice with the team
• Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
• Maintain confidentiality and adhere to ethical standards
• Complete session notes in a timely and effective manner 
• Participate in continuous professional development and engage in training provided both internally and externally 
• Support the Clinical Administration team as and when necessary 
• Support with the creation and facilitation of a Peer Support Group once James’ Place Birmingham is well-established 

Outreach and Engagement

• Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
• Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. 

Essential
Qualification(s)

• A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

• Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

• Demonstrable experience working with adults experiencing acute psychological distress
• Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
• Demonstrable knowledge of the factors contributing to male suicide
• Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  
• Effective communication skills (both written and verbal)
• Good interpersonal skills with the ability to manage difficult situations
• Ability to assess, plan, implement and evaluate therapeutic interventions
• An ability to collaborate with clients in the development of a person centred, individual intervention plan
• An ability to engage clients in the intervention plan, overcoming barriers to communication
• Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
• Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service 
• Ability to maintain boundaries within a time-limited intervention 
• Ability to work as an effective team member
• Ability to manage and prioritise own workload, using own initiative and confidence in decision making
• Strong time management
• Ability to maintain up to date client records in line with James’ Place standards
• Ability to maintain own personal safety and the safety of others within the centre
• Knowledge and understanding of Safeguarding Procedures

Values

• Commitment to clinical supervision 
• Ability to engage with James’ Place values 
• Ability to promote people’s equality, diversity and rights 
• Ability to work collaboratively and demonstrate commitment to co-production
• Ability to be transparent, honest and show discretion when needed 
• Commitment to suicide prevention and working with men in a suicidal crisis 

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

LEARN MORE
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three screening questions. Please note, you do not need to upload a cover letter for this role. 

If you have any queries or experience challenges with the application process, please contact us directly. 

Closing date: Friday 1st May, 5pm

Interviews are expected to be held in person on 12th and 13th May.

Our aim is to recruit a team of clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities. 

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-227 718

At Birmingham Women’s and Children’s Hospital  Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

The Finance Lead has a crucial role in assisting the Head of Finance with ensuring the effective running of the Finance department, taking responsibility for the management and oversight of the day to day operations of the Finance function of the Charity and its trading subsidiary.

To thrive in this position, you’ll need to take responsibility for the management and oversight of the day-to-day operations of the finance function of our charity and its trading subsidiary.

Key responsibilities include:
• Managing the bank relationships including bank accounts and cash positions to ensure accuracy within the CRM and finance system.
• Managing the accounts receivable, accounts payable, procure to pay and general ledger functions of the charity in accordance with the chart of accounts to ensure the integrity of the management and statutory accounts.
• Working alongside the People and Culture Team and the charity’s external payroll provider to receive, reconcile and input the monthly payroll into the finance system.
• Maintaining the charity’s investment positions and accurately reflecting the current market values in the accounts.
• Assisting with the preparation of the quarterly management accounts as well as the preparation of the annual accounts for inclusion within the annual report ensuring they are compliant with the FRS 102 and the Charity SORP.
• Being a key representative during the annual financial audit process including the production of auditable working papers to ensure audit completion.
• Managing the day-to-day finance function of the charity’s trading arm, Red Balloon Trading, including assisting with the quarterly VAT return and the preparation of the annual accounts.
• Maintaining the integrity of the charity ledger, ensuring all transactions reflect a true and accurate position of the charity as well as maintaining the records for creation of new funds, customers and suppliers.
• Delivering line management of two Senior Finance Officers. Providing guidance with all day-to-day activities, being a role model and mentor to aid their personal and professional development.
• Liaising regularly with external bodies as well as maintaining strong relationships with all departments within the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs
• Cycle to work scheme 
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Reporting to: Head of Major Giving   

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.

Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work    

Contract Length: Permanent    

Salary: £43,500 

BACKGROUND    

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. 

Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. 

In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.  

The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission. 

JOB PURPOSE   

The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.  

Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.  

This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.  

KEY RESPONSIBILITIES:    

Leadership and team collaboration  

• Act as the senior lead and subject matter expert for HNWI relationships across the organisation.  

• Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.   

• Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.  

• Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.   

• Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.    

• Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.  

• Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.  

• Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required. 

Income generation, donor stewardship and prospect development   

• With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .   

• In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.  

• Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.  

• Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.  

• Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.  

• Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.  

• Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support  

• Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.  

• Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.  

• Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.

• Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.

Financial Processes, Reporting, and Due Diligence  

• Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.   

• Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.  

• Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.  

• Work with finance and performance and relevant business leads to manage programme budgets and restrictions.  

• As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.    

General   

• Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.  

• Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.  

• Contribute to team meetings, sharing best practice and supporting team members where necessary  

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do  

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach  

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff  

• Adhere to all Magic Breakfast policies and procedures  

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)  

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel  

• Undertake any other duties commensurate with the role  

PERSON SPECIFICATION   

Knowledge and Experience    

• Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.  

• Experience of working with high level volunteers and/or committees to deliver major fundraising targets.   

• Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.   

• Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.  

• Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.  

• Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.  

• A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.  

• Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.  

Skills and Abilities    

• Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.  

• High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.  

• Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.  

• Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.  

• Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.  

• Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.  

• Strong attention to detail and commitment to high-quality outputs.  

• A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.  

• Skilled in identifying, escalating, and managing risk effectively.  

• Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.  

• Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.   

• Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.  

• Understanding of Health and Safety and other regulations as they apply to events.  

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com

Shortlisting - w/c 6th April

Interview 1 - 20th and 22nd April

Interview 2 - 27th April

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Contract Type: Permanent 2.5 days per week

Hours: Part Time, 17.5 hours per week

Location: South London, Birmingham or Manchester (Flexible - can work from home)

Interviews: Friday 17th or Monday 20th April 2026

As a Developer, you will play a key role in embedding our new Microsoft Dynamics 365 CRM. This new platform will be delivered in April giving us a modern, flexible solution to support our fundraising and wider organisational needs.

You will join a newly formed team bringing together developers, testers, and product-focused colleagues. Together, you will design, build, and improve solutions that make a real difference to how the organisation works.

In this role, you will work closely with our fundraising teams to understand their needs and turn them into practical, well-designed solutions. You will be involved in configuring and customising Dynamics 365, supporting integrations, and helping to set good development standards across the team.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need D365 Developers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of D365 Developers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract Type: Permanent 2.5 days a week. 

Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis) 

Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working) 

Interviews: 13th and 14th April 2026

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

• Strong leadership and stakeholder management skills
• Technical knowledge of fundraising systems and CRM platforms
• Ability to translate complex tech into simple, effective solutions
• Experience delivering successful technology projects in fundraising or NFPs
• A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Owner (Fundraising & Marketing)s? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Office overview

Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. 

The University has global reach, including several partnerships with other leading universities around the world, and is grounded in its local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, seeking ways to diagnose cancers earlier and create more effective personalised treatments, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds: one of the highest proportions in the UK.

DARO (The Development and Alumni Relations Office) exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research trials, supporting student bursaries, mentoring students, and providing internships. We are currently at the heart of delivering the Birmingham in Action campaign with goals to raise £600m and generate 1,250,000 volunteer hours.

As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings. 

Role Summary

We are looking for a Prospect Development Officer to join our highly successful prospect development team, working in partnership with our fundraising team to manage their prospect pools and portfolios. You will provide insight and advice on donors, trusts, foundations, corporations, and other organizations, collating and reviewing data and writing concise and informative reports for the fundraising team and senior stakeholders within the University. You will proactively identify new prospects, ensuring that biographical information is accurate and up to date. Other responsibilities include leading on the improvement and expansion of research processes, supporting with bespoke research requests, supporting the Head of Prospect Development with specialist research projects, and providing support to the philanthropic due diligence process.

 We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. 

PHILANTHROPY LEAD

Major donor and philanthropy fundraising role with Christians Against Poverty (CAP), working to inspire high-value donors and partners to help end UK poverty through a movement of churches.

Why work for CAP?

• 34 days annual leave (including bank holidays)
• Generous pension: minimum 6.5% employer contribution, with matching up to an additional 3.5%
• Mental health days and wellbeing awareness days, Flexi-time and Revive days, Emergency care days and sick pay
• Employee Assistance Programme, Cycle to work scheme and Personal development (including mentoring, coaching, accredited qualifications and Aspiring Leadership Programme) in a supportive, faith-centred team environment

CAP is a UK-wide charity equipping local churches to support people facing debt, poverty and financial hardship. Through free debt help, job clubs, life skills groups and money coaching, CAP brings both practical and emotional support to people who need it most. With a vision of transformed lives, thriving churches and an end to UK poverty, CAP has helped tens of thousands of families break free from debt since 1996, and is celebrating its 30th anniversary in 2026 with ambitious plans for the future.

We are looking for a brilliant relationship manager to join CAP’s Philanthropy team. Reporting to the Head of Philanthropy, you’ll be responsible for inspiring new prospects, cultivating high-value donors, and stewarding major gifts that are vital to the future expansion of CAP across the UK.

You will:

• Manage a caseload of high-net-worth individuals and trusts, building deep and meaningful relationships
• Represent CAP at high-level events and conferences
• Produce compelling impact reports to communicate the difference donors are making
• Maintain the CRM with up-to-date engagement records, proposals and pipeline data
• Collaborate with the wider Philanthropy and Fundraising teams to deliver an excellent supporter experience
• Model and participate in CAP’s Christ-centred culture, including prayer and worship

This role is ideally suited to someone with a proven track record in major donor fundraising or high-value relationship management, excellent interpersonal and communication skills, and a genuine passion for seeing lives transformed through CAP’s mission.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

Location: South London, Manchester or Birmingham

Interviews: Friday 17th or Monday 20th April 2026

As a Fundraising Systems Executive, you will play a key role in embedding our new Microsoft Dynamics 365 CRM, helping fundraising teams get the most out of our new systems. You will be part of a newly formed Technology team of developers, testers, and product specialists, working closely with brilliant colleagues to improve processes, manage donor data, and deliver innovative solutions.

This role suits someone with strong analytical and problem-solving skills who can support end users with technical issues and requests while managing multiple initiatives with ease.

You will need an understanding of fundraising processes and donor management, experience with CRM systems like Dynamics 365, familiarity with campaign management and reporting tools such as Excel or Power BI, and ideally a background in application support or not-for-profit organisations.

You’ll enjoy the variety of moving between reactive support and proactive delivery, helping shape the future of our fundraising systems while working alongside a clever and supportive team.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Fundraising Systems Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Systems Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Job Title: Consultant Suicide Prevention Therapist
Salary: £65,000 per annum, plus 15% ILW if applicable 
Hours: Full-time, 37.5 hours per week 
Contract Type: Permanent 
Location: Birmingham, Liverpool, London, or Newcastle, with travel to other centres when required
Reports to: Director of Clinical Services

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. 

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY
We are looking for Consultant Suicide Prevention Therapist to join our expanding clinical directorate. The Consultant Suicide Prevention Therapist is a senior clinical leader responsible for the delivery, governance, quality and continuous improvement of the organisation’s therapeutic suicide prevention model.

The Consultant Suicide Prevention Therapist reports to the Director of Clinical Services who retains overall strategic, executive and corporate accountability for all aspects of clinical services across the organisation.

Within this structure, the Consultant Suicide Prevention Therapist plays a pivotal leadership role in translating strategic direction into operational delivery of therapeutic services. The postholder ensures consistency, quality, safety and fidelity of clinical practice across centres, working closely with Heads of Centres and clinical staff to embed standards, manage risk and drive service improvement.

The role combines coordination and delivery of specialist clinical expertise, leadership, research and evaluation, clinical training and opportunity to deputise for the Director of Clinical Services in defined areas of delegated responsibility.

KEY RESPONSIBILITIES
Advanced Specialist Clinical Practice

• Provide expert consultation on cases involving increased risk
• Operate with high autonomy in complex, high-stakes clinical decision-making
• Model advanced formulation, safety planning and therapeutic engagement
• Support multidisciplinary decision-making in situations with significant clinical and organisational implications
• Hold a small, specialised caseload offering welcome assessment and interventions

Research and Evaluation

• Review existing research and literature to inform your own work
• Lead clinical audit and service evaluation programmes
• Initiate and oversee research activity in suicide prevention
• Develop academic partnerships where appropriate
• Disseminate learning internally and externally
• Analyse and interpret data and other information
• Comply with ethical, legal, and health and safety requirements when undertaking research

Clinical Training

• Lead on advanced clinical training frameworks
• Design and (co)deliver suicide prevention and risk management training
• Develop and maintain clinical competency frameworks
• Provide supervision to senior clinicians and specialist practitioners as required
• Embed reflective practice and continuous professional development structures

Service Performance, Quality Data Leadership

• Establish and monitor KPIs and clinical outcome measures
• Interpret complex clinical and operational data to inform service improvement
• Lead quality improvement initiatives across centres
• Ensure robust data governance and confidentiality standards
• Oversee digital safety and governance in remote or technology-enabled delivery
• Use evaluation findings to influence strategic and commissioning discussions

Strategic and Service Leadership 

• Support implementation of the Director of Clinical Services’ strategic vision for therapeutic services
• Lead operational delivery of the organisation’s suicide prevention therapeutic model across centres
• Translate organisational strategy into clear clinical standards, competencies and delivery expectations
• Work collaboratively with Heads of Centres to ensure consistent standards of care, governance and risk management
• Provide professional leadership and clinical direction to Principal-, Senior- and Suicide Prevention Therapists
• Ensure fidelity to evidence-based suicide prevention frameworks
• Represent the organisation in multi-agency suicide prevention partnerships and regional forums
• Escalate systemic risks, quality concerns and strategic issues appropriately

Clinical Governance and Organisational Risk

• Lead and maintain the clinical governance framework for suicide prevention services
• Oversee serious incident review processes and ensure implementation of organisational learning
• Lead on governance, audit and risk reporting relating to therapeutic services
• Ensure safeguarding standards are consistently embedded across centres
• Develop and review organisational policies relating to suicide risk management and crisis response
• Ensure readiness for internal and external inspection and compliance within our agreed quality standards
• Manage high level clinical risks with potential organisational or reputational impact

Financial and Resource Responsibility

• Hold delegated responsibility for defined elements of the service budget (e.g., training, research or service development)
• Contribute to workforce planning and establishment modelling
• Ensure effective and efficient use of clinical resources
• Provide input into business cases and funding proposals

Leadership and Line Management

• Provide direct line management to designated colleagues 
• Hold responsibility for appraisal, performance management and capability processes
• Provide professional leadership across all therapist grades
• Support Heads of Centres in managing complex clinical performance or risk issues
• Ensure safe caseload allocation and supervision structures
• Contribute to recruitment and workforce development strategy

Equality, Diversity and Inclusion 

• Lead culturally competent and trauma-informed suicide prevention practice
• Address inequalities in access, experience and outcomes
• Promote inclusive, anti-discriminatory clinical standards and practice across services

PERSON SPECIFICATION
Essential
Qualifications

• Professional qualification in Psychology, Psychotherapy, Counselling, Psychiatry, Nursing, Social Work, or equivalent
• Current registration with relevant statutory body or accredited membership of recognised professional body (e.g., Health and Care Professions Council, NMC, UKCP, BACP, BABCP) 

Experience

• Substantial post-qualification experience working with individuals at high risk of suicide
• Experience leading clinical governance frameworks
• Experience managing serious incident reviews and embedding learning
• Experience contributing to organisational strategy implementation
• Experience delivering advanced supervision and training
• Experience influencing service delivery across multiple teams or sites
• Experience interpreting complex service data to drive improvement
• Experience operating with significant professional autonomy

Knowledge

• Advanced knowledge of suicide theory, risk formulation and evidence-based interventions
• Knowledge of safeguarding legislation and practice relevant clinical governance frameworks
• Understanding of best practice models, and quality standards
• Knowledge of outcome measurement systems and quality improvement methodology
• Awareness of national suicide prevention strategies and policy landscape

Skills and Competencies

• Advanced clinical risk assessment and formulation skills
• Strategic thinking and systems leadership
• Ability to translate strategy into operational delivery
• Strong analytical and data interpretation capability, to design, conduct and evaluate research
• Skilled in influencing senior stakeholders
• High emotional resilience and professional integrity
• Excellent written, verbal and presentation skills

Desirable
Qualifications

• Leadership or management qualification
• Post Qualifying masters and/ or Doctoral level qualification 

Experience

• Experience with delegated budget management.
• Experience representing services in regional or multi-agency forums
• Research publication or formal evaluation leadership

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

LEARN MORE
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm.

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the two screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. If prompted to upload a cover letter, please attach a copy of your CV instead.

Closing date: Wednesday 15th April, 12 noon
First round interviews are expected to be held on Wednesday 22nd April via MS Teams.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-227 631

We have an exciting new opportunity to join Icebreaker One as a Stakeholder Engagement Coordinator

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £28k 

Core Responsibilities

• Support the Account Manager in maintaining and progressing a pipeline of stakeholder and client relationships, ensuring consistent and timely communication

• Attend client and partner meetings alongside (or on behalf of) the Account Manager; take live notes, capture actions and send clear follow-up summaries to stakeholders

• Track delivery of all agreed actions with the Account Manager, flagging delays or issues proactively

• Maintain and update IB1's CRM (Capsule) with accurate pipeline data, contact records, contract timelines and renewal deadlines and using it to prepare and update metrics as directed

• Conduct research into prospective partners, sector organisations and funding opportunities across priority sectors to develop the sales pipeline development

• Support the preparation of proposals, pitch materials, statements of work and contract documentation 

• Support community engagement, assisting in developing relationships, and other engagements

• Assist in coordinating IB1's stakeholder engagement activities - including AGMs, webinars, roundtable events and community forums - in collaboration with the Membership and Communications teams

• Help map and maintain IB1's stakeholder landscape across priority sectors, identifying gaps, opportunities and relevant networks

• Socialise the IB1 Constellation among teams within strategic partner organisations, supporting wider awareness and participation in IB1's expert network

Supporting responsibilities 

• Maintain and improve Standard Operating Procedures for stakeholder outreach, meeting management and pipeline administration

• Generate regular reports and pipeline summaries for the Account Manager and senior team

• Use insight from ongoing stakeholder engagement to feed back into and improve internal account management processes and documents

• Attend daily standups, Show & Tells and standing team meetings; contribute to a collaborative, open working culture

• Inputting and supporting into Bids & Grants where requested including but not limited to:

  • Communicate potential bid opportunities with IB1 bids team 

  • Updating trackers 

  • Creation of bid document templates 

Knowledge, Skills, Experience

Demonstrable experience of:

• A minimum of 2 years demonstrable experience in a similar role

• Excellent communication and writing skills

• A proven track record of supporting communication with clients / key relationships

• Highly organised and capable of managing time and tasks effectively

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2026-04-20

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details and how to apply are available on our website 

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.