Help at home volunteer volunteer jobs in Belfast

We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.

You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.

You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.

About us

Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.

Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.

About this role, and your main responsibilities

Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.

Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:

• clear in our identity and our independence, and seen as thought leaders in our field;
• are supporting our members and stakeholders to meet their changing and diverse needs; and
• ensuring the financial and operational resilience of the organisation in an environment that is undergoing a period of rapid change.

As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.

Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.

Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.

Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.

Skills, competencies and qualities

1. Exceptional leadership skills, including a proven ability to lead, develop and grow third sector organisations or multi-faceted teams delivering complex activities, projects and campaigns;
2. Excellent communication and external leadership skills: articulate, assertive, with the ability to work diplomatically and persuasively with stakeholders at all levels;
3. Experienced in acting as the public face of an organisation, such as through the media, public speaking and high-level meetings, and using evidence and storytelling to articulate and champion a cause;
4. Politically astute, with knowledge of and commitment to social inclusion, social justice and sustainability, and a sound grasp of the importance of public transport, sustainable travel, and community-led action;
5. A proven ability to influence policy and decision-makers, and to identify influencing opportunities, ideally in relation to community development, sustainability and/or transport, including sharing community insights;
6. A strong track record in income generation and development, building strong funder relationships and delivery partnerships, managing programme or organisational budgets and controlling expenditure;
7. Experience of working with and/or reporting to a board, ideally in a not-for-profit and/or membership context;
8. An empowering, engaging approach to leadership, management and change-making;
9. Resilient, pragmatic and determined, with the ability to work under pressure, seize emergent opportunities, manage risk, and support others dealing with competing priorities.

Other information

The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.

There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months. 

Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

Money & Energy Advice Service Lead

Pro rata salary: £39,825 (35 hour week)

Home-based, with travel as required

Up to 35 hours per week with occasional evenings and / or weekend work will be required

Permanent (subject to external funding)

Responsible for: 2.0 FTE Money & Energy Advisers

About the role

This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.

With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.

We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.

Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.

This role is made possible thanks to the support of British Gas Energy Trust.

About Kidney Care UK

Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease. 

About the Money & Energy Advice Service

The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

A senior leadership opportunity to drive growth, build influence and secure the resources needed to tackle poverty and homelessness through access to safe, decent housing in the UK and around the world. 

Location:  Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Occasional international travel will also be required. All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat network.

Job Purpose

The Director of Fundraising & Partnerships is accountable for leading the vision, strategy and performance of Habitat GB’s fundraising, partnerships, engagement and resource mobilisation activity.

This role combines senior‑level engagement and income generation leadership with organisational and strategic responsibility. The postholder will design and deliver ambitious, sustainable income and partnership strategies; strengthen Habitat GB’s profile and positioning; and lead a high‑performing, values‑led team.

As a member of the Senior Leadership Team, the Director of Fundraising & Partnerships plays a key role in organisational leadership, transformation, and long‑term sustainability, working collaboratively across Habitat GB, the international Habitat network and with a wide range of external partners. This role has 4 direct reports, and an overall team of 10.

Key Accountabilities/Responsibilities:

Strategic Fundraising, Partnerships & Engagement

• Design, deliver and adapt an integrated multi‑year fundraising and partnerships strategy, setting ambitious and achievable targets that increase income, engagement and impact.
• Lead the organisation’s approach to partnerships, philanthropy, fundraising and resource mobilisation across all non-institutional income streams, including:
  • Trusts and foundations (UK and international)
  • Corporate partnerships and strategic alliances
  • High‑net‑worth individuals and philanthropic supporters
  • Blended funding, including institutional and investment‑linked income where appropriate
• Shape and deliver Habitat GB’s positioning as a credible, innovative and impactful development and housing partner.
• Lead the development and delivery of communication and engagement strategies that increase profile, visibility, audience engagement and supporter commitment.
• Draw on learning from the wider Habitat network and sector trends to inform strategy, innovation and continuous improvement.
• Ensure compliance with fundraising regulation, ethical standards, safeguarding and best practice, including oversight of relevant policies, due diligence and risk.

Income Management, Forecasting & Performance

•  Hold accountability for all non-institutional fundraising income targets and performance against agreed budgets, with responsibility for year-on- year growth and diversification of income streams.
• Set clear quality standards, KPIs and expectations to promote accountability, ownership and high performance within the team.
• Oversee active management of a robust, strategically aligned prospect and partnership pipeline.
• Work collaboratively with the Director of Impact & Influence to align opportunities, approaches and targets across non-institutional and institutional partnerships and fundraising pipelines.
• Work closely with the Director of Finance, Operations & Compliance on income forecasting, financial planning, reporting and budget management.
• Ensure high-quality impact, financial and narrative reporting to funders, partners, the SLT and Trustees.

Senior Partnerships, Stewardship & External Profile

•  Lead and model relationship-based development with priority prospects, partners and influencers.
• Act as senior relationship lead for key high value corporate partners, donors and funders, ensuring excellent stewardship and long‑term engagement.
• Support and enhance relationship building with High‑Net‑Worth Individuals, Trusts and Foundations.
• Work collaboratively with colleagues to develop compelling proposals, propositions and reports across funding opportunities, positioning Habitat GB as a partner of choice across all priority audiences.
• Raise the profile and positioning of HFHGB through public engagement, media opportunities, online presence and attendance at relevant networks and events.
• Respond strategically to external opportunities and challenges, protecting and enhancing Habitat GB’s reputation and impact.

Leadership & Management of the Fundraising & Partnerships Team

•  Lead, inspire and develop a high performing, ambitious team focussed on fundraising, partnerships, communications and brand marketing.
• Provide clear direction, prioritisation and performance management through regular 1‑to‑1s, objective setting, feedback and development.
• Ensure effective planning, resourcing and deployment of team capacity and budget.
• Foster a collaborative, inclusive and learning led team culture, role‑modelling Habitat GB’s values and behaviours.

Organisational & Executive Leadership

•  Act as a collaborative senior leader, supporting the National Director in delivering HFHGB’s strategy and vision.
• Actively shape and influence organisational strategy, ensuring income generation and partnerships are fully integrated into strategic planning and decision making.
• Contribute to organisational wide leadership on performance, productivity, risk, diligence and transformation.
• Work effectively across teams and functions to deliver integrated, organisation wide outcomes.
• Support Trustees in fulfilling their governance, ambassadorial and fundraising responsibilities.
• Represent Habitat GB at national and international meetings, forums and events, deputising for the National Director where required.

We are looking for someone with:

•  Substantial senior level experience in fundraising, development and partnership leadership.
• Proven track record of designing and delivering ambitious income strategies.
• Expert knowledge of fundraising best practice, partnership development and donor stewardship.
• Significant experience of leading and developing high performing teams.
• Experience and awareness of communication and brand marketing in a relevant context.
• Strong financial acumen, including budget ownership, income forecasting and performance management.
• Excellent interpersonal, influencing and communication skills, with the ability to engage diverse senior stakeholders.
• Experience working collaboratively within complex or networked organisational structures.
• Strong alignment with Habitat GB’s mission, values and commitment to equity, diversity and inclusion.
• Experience working closely with Boards and Trustees.
• Knowledge of UK charity governance, fundraising regulation and compliance.
• Experience of organisational growth, change or transformation.
• Experience within housing, international development, humanitarian or social justice contexts would b

Flexibility:

 Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team.  The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.

Application Process:

We want our recruitment process to give you an opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat for Humanity GB in return.  ​

​To apply for the role please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link found on our website.​

Deadline for applications is Monday 25th May 2026 (at 11:59 pm).​

​We plan for first stage interviews to take place w/b 1st June 2026. Interviews may be held online, or in person in London (please note that we do not reimburse any expenses incurred during interviews).

Community fundraiser - 8 month FTC

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We’re looking for a Community Fundraiser to join Sense on an 8-month fixed term contract. This is a fantastic opportunity to help grow our community fundraising income while building meaningful relationships with supporters across the UK.

About the role

As Community Fundraiser, you will play a key role in developing and growing our community fundraising activity, helping to build a strong, engaged supporter base and generate vital income to support disabled people with complex needs.

You will lead on key income streams such as “Do Your Own Fundraising” and In Memory giving, while supporting campaigns, events and regional opportunities to maximise engagement and impact.

Key Responsibilities

• Recruit, steward and grow community fundraising supporters.
• Drive participation in key events and challenges.
• Deliver excellent supporter care and build lasting relationships.
• Develop engaging supporter journeys to increase retention and income.
• Work with internal teams to share inspiring stories and increase awareness.
• Identify and support regional fundraising opportunities and grants.
• Track performance, analyse data and optimise fundraising activity.
• Represent Sense at events and within local communities.

What we’re looking for

• Strong experience in supporter, customer or stakeholder engagement.
• Excellent communication and relationship-building skills.
• Highly organised, with the ability to manage multiple priorities.
• A proactive, creative approach to fundraising and problem-solving.
• A collaborative team player who is motivated to make an impact

This is a home-based role with regular travel across the UK, as well as occasional travel to London and Birmingham. Some evening and weekend work will be required, with time off in lieu provided.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we will be screening candidates as we receive applications and reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat for Humanity network.

 Job Purpose

The Programme Development Manager role is a critical role in ensuring the development and progression of our programmes. The role is responsible for drafting compelling propositions for our UK programmes and both the proposal development and remote programme management oversight of our international work.  

Key responsibilities will include developing partnerships and delivering compelling propositions to expand our existing donor-base and programme reach. This role will also manage and support the delivery of impactful projects and be responsible for collaborating with our wider Habitat for Humanity network. This role is central to translating Habitat for Humanity's GB’s mission and strategy into high-quality programmes that maximise social impact.

This is a remote (home-based) role, with regular travel to internal meetings in London and occasionally for monitoring visits overseas. 

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website for more details and how to apply.

The deadline for applications is Tuesday 12th May 2026 (at 11:59 pm).

 Main Duties and Responsibilities

1. Partnership and Proposal Development: Develop and deliver compelling partnerships to expand our existing donor-base

· Scope funding and partnership opportunities and engage with existing, new and potential institutional donors and programme partners through 1) desk research; 2) preparing donor/partner profiles; 3) updating an active pipeline of proposals and opportunities; 4) engaging, building and maintaining new and existing partnerships.

· Lead the proposal development and submission process of high-quality programmes – including narrative, Monitoring and Evaluation frameworks and budget preparation. This will require working directly with our network of National Offices (NOs), and Habitat for Humanity International (HFHI), ensuring that Habitat GB aligns with the tools and processes that have been developed to support this work.

· Coordinate and lead proposal development meetings with NOs and HFHI, including taking the meeting minutes.

· Ensure that feedback and learning from project bids, both successful and unsuccessful, is shared across the organisation and is used to inform future thematic priorities and programme design.

2. Impact Delivery: Manage and deliver impactful projects

· Support National Offices to prepare and establish effective project management tools and mechanisms for grant set-up and project launches in close collaboration with HFHI.

· Coordinate monthly project management meetings for key projects with National Offices.

· Conduct monitoring visits (if necessary) to projects, alongside the provision of distance monitoring, evaluation, accountability and learning (MEAL) and safeguarding support to National Offices and their partners. Collate data, ensuring it is of high quality and produced in line with grant agreements.

· Draft, review and edit/format project reports for timely submissions to donors in close collaboration with Habitat GB colleagues, National Offices/Branches and HFHI colleagues, ensuring donor compliance.

· Support the timely transfer of funds to National Offices, tracking progress against expenditure.

3. Collaboration: Across Habitat GB and the wider Habitat network

· Supervise and mentor Programmes Assistants and volunteers (where/when) applicable, supporting their development and the delivery of high-quality work.

· Actively participate in several Communities of Practice (CoPs) hosted by major donors and development networks for external knowledge sharing and learning.

· Present key thematic topics within Habitat GB quarterly for internal sharing.

· Post case studies and project highlights on Habitat GB website.

Person Specification

Experience

• Proven experience of partnership building with UK institutional donors (Essential)
• Experience in project proposal writing and familiarity with programming documents e.g. logical framework and Theory of Change models. (Essential)
• Experience of developing and maintaining effective document management and information management processes. (Essential)
• Experience and good understanding of best practice, knowledge management and Monitoring, Evaluation, Accountability and Learning (MEAL) and safeguarding in a programme context. (Desirable)
• International programme management experience preferably in a development context. (Desirable)

Skills / Knowledge

• Excellent report writing and content development skills. (Essential)
• Understanding of financial management processes, including excellent numeracy skills and proven ability to analyse budgets, project pipelines and financial reports. (Essential)
• Ability to undertake international travel to field locations in different parts of the world when the situation allows. (Essential)
• Clear and straightforward verbal and written communication skills. (Essential)
• Excellent attention to detail. (Essential)

Working Style

· Ability to work collaboratively with diverse global teams, across different time zones. (Essential)

· Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems with minimal supervision and adapt to challenges. (Essential)

· Enthusiastic and positive, with a can-do attitude. (Essential)

The role and responsibilities will be carried out in a way which reflects:

· Habitat GB’s commitment to safeguarding children and vulnerable adults in accordance with the Safeguarding Policy.

· A commitment to Habitat GB’s vision, mission, values and approach.

· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.

• Develop and deliver strategies, working collaboratively across the organisation.

• Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.

• Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.

• Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.

• Oversee accreditation processes, identify and implement improvements to make our work more efficient.

• Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.

• Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.

Remote role with travel across the UK particularly to Birmingham.

Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders. 

We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ​‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation. 

Main Responsibilities:

Strategy 

• Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making. 
• Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes. 
• Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable. 
• Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.

Data analysis and treatment 

• Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data. 
• Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful. 
• Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors. 
• Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels. 
• Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity. 
• Carry out accurate data entry when required, including into funder platforms and monitoring systems. 
• Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats. 

Impact reporting 

• Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative. 
• Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting. 
• Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence. 
• Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions. 
• Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights. 

Data Protection compliance 

• Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures. 
• Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant. 
• Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues. 
• Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
• Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls. 
• Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business. 
• Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning. 
• Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements. 

Administration and Legal compliance  

• Maintain positive professional relationships with our participants, partners and stakeholders.  
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.   
• Be a committed champion for Artswork’s Anti-Discrimination Charter.   
• Maintain and develop personal skills and knowledge through appropriate training.  
• Perform own administrative duties.  

Application Procedure

Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.  

Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided. 

We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.  

Benefits:

We provide a range of benefits for employees including:    

• Flexible working options   
• Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year   
• Access to the Sage Employee Benefits programme   
• Stakeholder pension
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it   
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments 
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Accessibility and flexible working:

Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier. 

Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles. 

We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role. 

Closing date and interviews:

Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website

Interviews: 
 

Interviews will take place on Tuesday 23 June 2026 on Teams. 

This will be a standard interview.  Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.  

We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post.