Homelessness jobs
Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.
A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.
With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.
To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.
The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.
If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
We have an opportunity for you to join our Customer Accounts team in Bristol as an Income Officer.
This is a full time permanent role with a mixture of working at home, in the office and out with our customers.
The role:
As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings.
Your responsibilities will include:
Delivering a comprehensive rent & service charge collection service across the region
Monitoring customer accounts for all tenures
Managing end to end processes
Engaging with external agencies including local authorities when needed
Managing evictions
To be successful in this role you'll need:
Experience in income management or debt recovery/collection is advantageous, but not essential
Knowledge and experience of either social housing, home ownership or the private rented sector
Excellent customer service skills
A working knowledge of welfare benefits
To be a self-starter with a proactive approach and possess the ability to work without close supervision
To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
As you'll need to travel in this role, having a car and full driving licence is essential.
A DBS check will also be undertaken for the successful candidate.
Apply today to be considered!
Read the job description here:
The vacancy
If you love bringing people together, thrive on the buzz of big events, and get a kick out of turning passion into impact, this role has your name all over it.
Sitting at the heart of RBVE’s ambitious Fundraising Team, you’ll be the driving force behind a vibrant programme of community and events fundraising. Think mass‑participation runs, nationally recognised challenges, inspiring local initiatives — and the chance to shape what comes next.
What You’ll Be Leading
You’ll take charge of a portfolio packed with exciting community and third‑party events, from 5K (and maybe 10K!) runs to large‑scale challenge experiences. Working closely with the Senior Community Fundraising Manager, you’ll help shape our events calendar, influence key decisions, and constantly push performance to the next level.
Why This Role Matters
This is a high‑impact position for someone who knows how to deliver unforgettable supporter experiences and generate serious income. Your work will directly support RBVE’s mission to provide jobs, homes and communities for veterans — and you’ll see the difference your efforts make every single day.
What You’ll Own
As Community Fundraiser, you’ll:
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Lead a portfolio of established, high‑profile fundraising events
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Develop and grow RBVE’s future community fundraising programme
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Champion supporters, ensuring they feel valued, inspired and part of something bigger
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Manage budgets, exceed income targets and keep everything running smoothly
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Represent RBVE with passion, professionalism and genuine heart
The Opportunity
This isn’t a “keep things ticking over” kind of role. It’s a chance to innovate, influence strategy, and leave a lasting mark on a growing, mission‑driven organisation. If you’re ambitious, energetic and ready to make a real difference, we’d love to meet you. This role will be based onsite at Aylesford 5 days a week with occasional travel, evening & weekend work. The role also comes with a car allowance.
The company
Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.
Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.
We welcome applications from veterans and people with disabilities.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Head of Risk and Assurance located at our Head Office in Islington.
£60,000.00 - £65,000.00 (depending on experience) per annum, working 35 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Working with the senior leadership team, Board and CEO office functions to ensure that the organisation has a high standard of compliance with regulatory and legal frameworks, risk management and assurance. This role will also deputise for the Director of Governance and Assurance and Company Secretary.
What you'll do:
- Manage and develop, as appropriate, systems for identifying, checking and demonstrating effective controls and compliance with all legal and regulatory responsibilities relating to the governance and management of Look Ahead's services, including health and safety, data protection and security, and financial and regulatory reporting.
- Be Look Ahead's expert on compliance and business assurance, working collaboratively with Directors and Senior Managers to provide support and advice.
- Keep up to date with legislative, regulatory, and best practice requirements and changes, assessing the risks and potential impact on Look Ahead and advising staff and Board members as appropriate.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Positive and proactive approach with a friendly, flexible and approachable manner.
- Diplomatic and works co-operatively with others to get things done, willingly giving help and advice to colleagues
What you'll bring:
Essential:
- Educated to degree level
- Good knowledge of compliance and business assurance processes
Knowledge and Skills
- Demonstrable experience of advising senior leaders and non-executive directors within a regulated environment
- Knowledge of the housing sector and its statutory and regulatory environment
- Experience of embedding risk management frameworks, driving cultural change, managing or working with a risk and assurance function
Experience
- Compliance and business assurance, or related experience such as business improvement, internal audit or legal
- Experience of working in a regulated environment
About us:
We have a strong social purpose and we live and work by our values
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting oppourtunity to lead compassionate, community-driven perinatal services that make a real difference to families every day. Shape how frontline support is delivered across our Baby Bank, Community Doula service, infant feeding support, and volunteer programmes in Birmingham. Ensuring safe, trauma-informed care reaches those who need it most.
As Head of Service at Elayos, you’ll turn strategy into meaningful action. You will lead staff and volunteers, strengthen safeguarding practice, embed reflective learning, and champion lived experience at the heart of everything we do. This is a rare opportunity to combine operational leadership with purpose, impact, and values-led service development in a growing organisation supporting mothers and birthing people, who find themselves disadvantaged, during pregnancy, birth and early parenthood.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.
This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.
In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.
The key responsibilities of the role are to:
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Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.
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Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.
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Coordinate monitoring and evaluation schedules and data collection.
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Coordinate steering group meetings.
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Coordinate communications and agreements with facilitators, programme contributors, partners and venues.
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Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.
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Support the Director of Programmes in moderating applications and conducting applicant interviews.
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Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.
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Coordinate logistics for both in-person and online programme sessions.
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Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.
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Support logistics and administration for facilitator training and development sessions.
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Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.
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Conduct desktop research in line with the location decision framework when establishing locations for future programmes.
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Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.
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Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.
About You
We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.
How to Apply
If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.
We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.
Key Dates
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Applications close: 11:59pm Sunday 26 April 2026
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Initial interview (online): Wednesday 13 May 2026
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Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.
Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.
You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
What you’ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
This is a part‑time role, working 4 hours a day, Monday to Friday. The salary is £17,775 per annum for 20 hours per week (full‑time equivalent salary: £31,107)
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays (pro rata)
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying:
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 30 April 2026
Interviews will be taking place on Teams Monday 11th May 2026.
Terms & Conditions
Start date: June 2026
Salary: £35,276 per annum pro rata ((£14,110.40 actual salary, inclusive of £3,990 Southeast Weighting)
Location: Borough of Lambeth and hybrid
Working hours: Part time: 14 hours per week
Contract: Fixed term until 31st March 2027 (extension subject to funding)
Job Description:
Key responsibility areas:
- To recruit, train and support women with experience of the criminal justice system and substance misuse needs, to become peer mentors.
- Maintain case management system to ensure accurate and timely data recording.
- Develop and maintain relationships with key partners and stakeholders, such as substance misuse services, lived experience groups and networks.
- Work with colleagues to create opportunities for peer mentors to support women impacted by the criminal justice system and substance misuse issues.
For the full job description, please download the recruitment pack
To Apply
Applications close: Friday, 8 May 2026 at 9am
Interviews with WIP: Monday 18 and Tuesday 19 May 2026
To apply: Submit a completed application form
Please note, applications without an application form will not be considered.
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to an Enhanced + Adult Barred List DBS check.
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
The client requests no contact from agencies or media sales.
Fire Risk Assessor
We are seeking an experienced Fire Risk Assessor to deliver high quality fire safety assessments and help protect residents across a large housing portfolio.
Position: Fire Risk Assessor
Salary: £51,000 to £60,000 per annum depending on experience and qualifications plus £1,300 car allowance
Location: Stratford, London with travel across the South region including South West London
Hours: Full time, 35 hours per week
Contract: Permanent
Working Pattern: Hybrid working with a mix of site, office and home working
Closing Date: 29 April 2026
Interview Date: 6 May 2026 via MS Teams
About the Role
This is a key role within a dedicated Fire Safety team, providing specialist fire safety management and risk assessment across a diverse residential portfolio.
You will be responsible for delivering a programme of Fire Risk Assessments, ensuring all properties remain safe, compliant and well managed.
Key responsibilities include:
- Carrying out suitable and sufficient Fire Risk Assessments in line with legislation and British Standards
- Undertaking site inspections across residential properties
- Producing clear, detailed FRA reports with risk ratings and recommended actions
- Managing a programme of planned assessments as well as responding to incidents
- Identifying fire risks and ensuring appropriate control measures are implemented
- Working closely with internal teams and external partners to maintain compliance
- Supporting the organisation in meeting all statutory fire safety obligations
About You
You will be an experienced fire safety professional with strong technical knowledge and a commitment to high standards.
You will demonstrate:
- Experience undertaking Fire Risk Assessments within the residential sector
- A Level 3 or 4 qualification in Fire Risk Assessment and Fire Safety Management
- Knowledge of fire safety legislation including the Regulatory Reform Fire Safety Order 2005
- Understanding of fire compliance within housing associations or local authorities
- Knowledge of Approved Documents and relevant industry guidance
- Strong written and verbal communication skills with the ability to engage a range of stakeholders
- Ability to work independently and as part of a wider team
- Good IT skills including Microsoft Office systems
- A full UK driving licence and access to a vehicle
- Willingness to work towards or hold a recognised professional fire accreditation
About the Organisation
This organisation is one of the UK’s leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. Their work is driven by a clear social purpose, ensuring people have access to safe, high quality homes.
They are committed to creating an inclusive workplace where diversity is valued and everyone can thrive. Sustainability and long term impact are central to their approach, alongside a strong focus on resident safety and wellbeing.
Other roles you may have experience of could include: Fire Safety Officer, Fire Risk Assessor, Fire Safety Advisor, Compliance Officer Fire Safety, Building Safety Officer, Health and Safety Officer
Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 April 2026
Interview Date: 7 and 8 May 2026
The client requests no contact from agencies or media sales.
Terms & Conditions
Start date: As soon as possible
Salary: £34,692 per annum (inclusive of £3,990 Southeast Weighting)
Location: HMP Bronzefield and South London Women’s Hubs
Working hours: Full time: 35 hours
Contract: Permanent
Benefits
Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.
Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Clinical supervision: Working with WIP can be enormously rewarding but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.
Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.
Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.
Job Purpose:
This role will be based in HMP Bronzefield, leading the development and delivery of specialist domestic abuse/family & significant other support with women impacted by the criminal justice system.
Key Responsibility Areas
- Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system
- Develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs
- Provide expert advice and support to colleagues, including Women in Prison’s influencing team
- Provide effective leadership to direct report/s, ensuring teams are managed and supported.
For the full job description, please refer to the recruitment pack.
We are seeking a dedicated and experienced Cathedral Safeguarding Officer (CSO) to lead our commitment to creating a safe and welcoming environment for all. This is a pivotal role within our community, ensuring that safeguarding remains at the very heart of the Cathedral’s life and mission.
As the CSO, you will be the strategic and operational lead for safeguarding. You will work closely with the Dean, Chapter, and the Diocesan Safeguarding Team to implement robust policies, manage casework, and foster a culture of vigilance and care. You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation.
At the heart of both city and county, Chelmsford Cathedral is a hub for a rich variety of community activity.



A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents.
London (Hybrid/Multi-site)
Salary: £50,000
Role overview
You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements.
Key responsibilities
- Lead and develop the property services team
- Manage repairs, voids, planned and cyclical maintenance
- Oversee contractor performance and KPIs
- Ensure full health & safety compliance (gas, fire, electrical, water, asbestos)
- Monitor budgets and control costs
- Reduce void turnaround times and rent loss
- Maintain estate and scheme standards
- Produce performance and management reports
- Engage residents and incorporate feedback into service delivery
About you
- Experience in housing/property management (social housing, local authority, or similar)
- Strong leadership and team management skills
- Knowledge of repairs, compliance, and housing legislation
- Experience managing contractors and KPIs
- Strong understanding of H&S in housing
- Good communication and stakeholder skills
- Customer-focused approach
- Property/surveying qualification desirable
Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents’ homes.
If interested in hearing more, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Housing Manager
Cambridge (CB24 9ZR)
Permanent
Full-Time
35 hours per week
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
About us:
Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them.
About the role:
You will:
· Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience
· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
· Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.
What is our client looking for?
· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
· A Chartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development.
· You have strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others
· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction
· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
· A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for our client :
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our clients contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this position is subject to a Basic DBS Disclosure
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026
INTERVIEWS: Thursday 30 April 2026
If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager



