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This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.
RESPONSIBILITIES & ACCOUNTABILITIES
ROLE
PERSON SPECIFICATION
Experience
Skills & knowledge
Personal qualities
Desirable criteria
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
As Programme Management Office Lead you will “hold the strings”: aligning work plans, working across teams, creating reporting mechanisms, convening the right people at the right time, taking proactive action where needed to remove blockers and supporting the Executive team to make informed, timely decisions.
The values that Royal Star & Garter holds are integral to everything we do, and we expect staff to uphold them. In the case of this role, it will be an important element of ensuring appropriate consistency across the Homes.
We are committed to investing in our staff – in both their professional development and personal wellbeing. We offer a comprehensive induction supported by training and an informal learning approach. Our range of benefits are also designed to support our staff.
We are looking for someone who is passionate about our values, someone with positive energy and who wants to work as part of a fabulous team to make a real difference.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Operations Director (Head of Delivery)
Contract: Part-time 20 hours over 5 days a week (0.5 FTE)
Role Purpose
As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time.
You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work.
This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation.
Core Responsibilities
1. Payroll Management
2. Compliance and Record-Keeping
3. System Management and Improvement
4. Contractor and International Payroll Support
5. HR and Staff Support
6. Risk and Confidentiality
Key Relationships
Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead.
External: Payroll providers, Employer of Record partners, and hosted partner representatives.
Performance Indicators
Qualifications/Experience: Member of recognised payroll body e.g. CIPP/GPA
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Contract:6-month fixed term contract
Hours: 28 hours per week over 4 days
Salary:£29,500 - £34,000 per annum (pro rata for part time)
Location:Burford, Oxfordshire or Radcliffe Greater Manchester, hybrid working with a minimum of two days per week in the office
Closing date:18 June 2026
Interview dates: 25 & 26 June 2026
Are you passionate about supporting people and creating positive workplace experiences? We’re looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term basis.
This is a varied and rewarding role where you’ll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters, while helping us continue to build an inclusive and collaborative One Blue Cross culture.
More about the role
As a People & Culture Advisor, you’ll support the delivery of a high quality People service across the organisation. Working alongside the P&C Business Partners, you’ll be supporting managers through both informal and formal employee relations cases, including sickness absence, grievance, disciplinary and capability matters, ensuring these are handled fairly, consistently and in line with policy and best practice.
You’ll also play an important role in supporting volunteer managers across Blue Cross, helping to develop volunteering management solutions and providing support with volunteer systems and processes. Alongside this, you’ll contribute to people projects, management workshops, policy development and reporting, helping to continuously improve the support and services we provide to our people.
This is an excellent opportunity for someone looking to further develop their HR career within a collaborative and values driven environment.
About you
You’ll be an approachable and confident HR professional with strong employee relations experience who enjoys building trusted relationships with managers and colleagues. Comfortable managing a varied workload, you’ll be able to balance day-to-day operational activity with longer-term projects and improvement work.
You’ll have strong communication and administration skills, a proactive approach and the ability to handle sensitive information with discretion. You’ll also share our compassionate, courageous and inclusive values and be passionate about creating positive experiences for both employees and volunteers.
Essential Qualifications, Skills, and Experience
Desirable Qualifications, Skills, and Experience
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.
About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.
This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.
About you
We would love to hear from if you:
The client requests no contact from agencies or media sales.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.
You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.
You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
In this role, you’ll:
What we’re looking for
We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.
You’ll have:
It would be even better if you have (or are willing to learn):
For full details, please see the job description.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people!
You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.
You’ll benefit from:
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply?
If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you.
Please complete your online application by 23:59 on Wednesday 17 June 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.
We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.
Purpose of the Role
Greenhouse Sports believes its people are its most important asset. From our coach mentors delivering impact on the front line to the teams supporting our growth, everything we achieve is powered by our people. We are looking for a People Operations Coordinator to join our team and play a key role in delivering a smooth, professional and engaging employee experience across the organisation
This is a hands-on, operational HR role with a strong focus on administration, alongside opportunities to contribute to projects and continuous improvement across the People function
You’ll be the first point of contact for HR queries, supporting the full employee lifecycle—from recruitment and onboarding through to payroll, systems, and employee experience initiatives. Reporting directly to the Head of People, you’ll gain broad exposure across HR and play an important role in keeping everything running smoothly.
HR Operations & Systems
Payroll & Benefits
Recruitment & Onboarding
Learning, Development & Compliance
Employee Experience & Engagement
Support to Head of People
Experience
Skills
Please ensure you have provided both your CV and Cover Letter to support your application.
We will be interviewing candidates on a rolling basis, so please do submit your application as soon as you can.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
This role is responsible for overseeing all People systems, payroll, and Payroll administration activity, ensuring services are accurate, compliant, user-focused, and provide value for money. You will play a key role in enabling the organisation to be both people-powered and values-led, while driving operational excellence and continuous improvement.
Leadership & Collaboration
Payroll & Compliance
Systems & Process Management
Reporting & Insights
Governance & Stakeholder Management
Projects & Improvement
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Sunday 21st June - Midnight.
1st interviews will take place on: week commencing 6th July - via Teams .
2nd interviews will take place on: week commencing 13th July - via Teams.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
People & Governance Coordinator
The People & Governance Coordinator is a varied and rewarding role at the heart of The Pankhurst Trust (incorporating Manchester Women's Aid), offering the opportunity to develop a career in HR while supporting people, culture and governance across the organisation.
About Us
The Pankhurst Trust (Incorporating Manchester Women's Aid) is a Manchester-based charity supporting women, children and communities affected by domestic abuse.
Our mission is to help people live lives free from abuse through services that support safety, recovery, independence and empowerment. Based at the Pankhurst Centre, the birthplace of the suffragette movement, we are proud to continue a legacy of women's activism, equality and social change.
About the Role
As part of our Central Services team, you'll help create a positive employee experience across the organisation. From recruitment and onboarding to learning, wellbeing and employee relations, you'll support the people practices that enable our staff and volunteers to deliver life-changing services.
You'll also play an important role in supporting the governance of the charity, acting as a key point of contact for Trustees and Board sub-committees and helping to ensure effective decision-making and accountability.
This is an excellent opportunity for someone looking to build a long-term career in HR, People Management or Organisational Development. You'll gain experience across the full employee lifecycle, contribute to strategic projects and develop an understanding of charity governance within a supportive and values-led organisation.
As part of the role, you'll be supported to complete a Level 5 People Professional Apprenticeship, leading to a recognised CIPD qualification.
What You'll Be Doing
Coordinating recruitment, onboarding and employee lifecycle processes
Supporting managers and colleagues with day-to-day people queries
Maintaining accurate, confidential and audit-ready records
Reviewing and improving HR and people processes
Producing reports and insights from people data
Coordinating Board and sub-committee meetings, papers, minutes and action logs
Supporting governance processes and Trustee administration
Working with colleagues across Volunteering, Training and Central Services on organisational projects
Supervising and supporting Business Support Officers
Contributing to a positive, inclusive and values-led culture
About You
You'll enjoy supporting others, building strong relationships and helping things run smoothly behind the scenes. You'll be organised, proactive and comfortable balancing competing priorities while handling sensitive information with professionalism and discretion.
You'll be motivated by the opportunity to contribute to a feminist, trauma-informed organisation and will have:
A strong interest in HR, Governance, Organisational Development or People Management
Experience providing administrative support in a professional environment
Excellent organisational and prioritisation skills
The ability to build strong, trusting relationships with a variety of stakeholders
Confidence coordinating projects and supporting colleagues
A proactive approach to problem solving and process improvement
The ability to analyse information and present meaningful insights
Good IT skills, including Microsoft Office applications
High levels of accuracy, attention to detail and confidentiality
Previous HR administration experience would be beneficial but is not essential. We welcome candidates who can demonstrate transferable skills, a commitment to learning and a passion for supporting people and organisational success.
Key Dates
Closing Date: 29 June 2026, 5pm
Interviews: Week commencing 6 July 2026 (Central Manchester)
Helping women, children and communities live lives free from abuse through support, safety, recovery and empowerment.
The client requests no contact from agencies or media sales.
The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.
Main Responsibilities
Payroll Management
Human Resources Administration
Financial Management & Reporting
The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Recruitment Consultant
Salary: £25,960 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
About The Role:
We’re looking for a proactive and driven Recruitment Consultant to join our HR and Recruitment team and play a key role in shaping the future of our workforce.
As our sole recruiter, you’ll take full ownership of the recruitment process - attracting, engaging, and hiring top talent while partnering closely with hiring managers to deliver a high‑quality, inclusive, and positive candidate experience from start to finish.
This is a fantastic opportunity to combine hands‑on, end‑to‑end recruitment with the chance to innovate and continuously improve how we hire. If you enjoy making an impact, influencing change, and bringing in the people who make a difference, this role is for you
What You’ll Be Doing:
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
What We’re Looking For:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
The client requests no contact from agencies or media sales.
ABOUT BIRMINGHAM HIPPODROME:
With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK, welcoming over 600,000 people each year. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.
ABOUT THE ROLE:
Job Title: Director of People & Culture
Department: Directors
Job Title of Line Manager: CEO & Artistic Director
Direct Reports: Head of People, Culture and Talent
Contract: Permanent, Full-time, 37.5 hours per week
Location: Onsite at Birmingham Hippodrome with flexibility for hybrid working
Salary: £75,000 - £80,000 per annum
The Director of People & Culture sits within the Executive Leadership Team and, along with the Artistic Director & Chief Executive Officer, Chief Operating Officer, Director of Creative Programmes, Director of Operations and Executive Director. The Executive Team are responsible for striving towards achieving the vision to create ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’ and succeeding in the mission to ‘provide that “goosebumps” feeling through memorable and extraordinary experiences’.
The Director of People & Culture plays a key strategic leadership role in shaping an inclusive, values-led and high-performing organisation where people can thrive. Working as part of the Executive Leadership Team, they lead the development of people, culture and talent strategies that support Birmingham Hippodrome’s mission, people and future growth, while also acting as a key liaison with the Board on people and culture matters.
ABOUT YOU:
You’ll need significant senior leadership experience in People/HR/OD, including with people strategy, organisational strategy, workforce planning, and culture change. You’ll have strong experience of employee relations, consultations, restructures, change leadership, and employment law; plus strong experience of leading EDI&B, managing senior stakeholders, and advising executive leaders and Boards. You’ll have a CIPD Level 7 or equivalent, and ideally additional accreditation in areas such as mediation and leadership development. You’ll also need financial leadership skills with the ability to control organisational people spend and manage budgets.
TO APPLY:
For full details of the role and the person specification, please view the candidate pack.
Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.
If you would like to arrange a time to have an informal discussion of the role with one of our Directors, please email us to arrange this. We politely request no contact from agencies.
Providing that “goosebumps” feeling through memorable and extraordinary experiences
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences – is seeking its first Internal Communications Manager to join the Communications and Marketing Team in our Communications Directorate. The post holder will manage the delivery of internal communications across the organisation.
The role
The Internal Communications Manager is a pivotal role in shaping how our colleagues collaborate and connect to deliver brilliant work.
You will ensure staff receive regular, clear and engaging information which builds understanding of how everyone across the organisation contributes to the British Academy’s strategic goals and fulfils its purpose as the UK’s voice for the humanities and social sciences.
The Internal Communications Manager will design and deliver the internal communications strategy that engages staff with the organisation, aligns internal messaging with our ways of working, behaviours and corporate objectives, and celebrates our successes and shared purpose.
As a confident communications professional and leader, you are adept at managing relationships with senior stakeholders and understanding colleagues’ internal communications needs. You are a persuasive and confident communicator, able to deal with sensitive issues with tact and discretion. Experience of internal communications management and channels, including developing and managing a staff intranet, are essential for this role.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the apply link to visit our recruitment platform.
Closing date: Midday on 26 June 2026.
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities.
This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.
Main responsibilities
1. To lead the strategic and operational management of our finance function
Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team
Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders
Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making
Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures
Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements
Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly
Lead trustee engagement on investment strategy and monitor investment performance
Support the operation of the College’s trading subsidiary
Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.
2. To foster individual and organisational development
Monitor and develop our organisational culture, championing our values at every opportunity
Empower staff and teams to actively inform the direction of the College and our activities
Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics
Support the implementation and delivery of our new strategy from 2027.
3. To oversee other areas of our corporate support function
Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members
Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money
Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027.
Oversee the robust management of risk, data protection, and health & safety compliance.
4. To lead the department
Lead and support the team, including through the identification and delivery of professional development opportunities
Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery
Share key updates with the team on a regular basis and champion the department’s work internally
Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability
Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee
Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics.
5. To be an active member of our Senior Leadership Team (SLT)
Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach
Agree organisation-wide policies and procedures and ensure their correct implementation
Assume corporate responsibility for trustee and senior leadership decisions
Role model our organisational values and behaviours at every opportunity
To undertake other duties as required:
Undertake any other reasonable duties as required by the Chief Executive
Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects
Person specification
Knowledge, Qualifications and Experience
A CCAB-qualified accountant, with at least five years of experience in a senior leadership role
Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety
Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency
Experience of delivering against challenging performance targets, and of managing others to do so
Experience of HR, IT and Facilities management
Skills and Abilities
Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence
Successful track record of achieving results in a leadership role
Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required
Ability to present and write clear reports for non-financial managers, trustees and committee members
Highly developed influencing, persuading & communication skills
Sound understanding of systems management, including accountancy software and CRM
Ability to innovate, recognise challenges, analyse problems and apply effective solutions
Personal Qualities (Attributes)
Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
Commitment to own continuing professional development
To champion the specialty and improve the health of those with eye conditions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
Building team spirit and employee engagement and offer.
Leading and delivering regular staff performance and development reviews.
Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
Ensure policies are kept current.
Ensure recording and management of absence/leave.
Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
Oversee training and personal development plans for staff and volunteers, as appropriate.
Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
Experience in developing and leading successful and engaged volunteering programmes and support.
Full valid driving licence.
Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
Experience of implementing rigorous reporting and evaluation practices on operations.
Experience of managing day-to-day financial administration and reporting.
Evidence of delivering clear metric dashboards and reports.
Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
Demonstrable knowledge and experience in HR processes and management.
Experience in building and delivering strategic plans.
Proven experience of effective problem solving and responding to crisis situations.
A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
A high level of literacy and communication.
A high level of numeracy and ability to analyse data.
Strong leadership attributes to build engagement and performance with the team.
Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.