Impact and insights manager jobs in Streatham, greater london

Maudsley Charity

Salary: £45,000
Location: Hybrid (minimum 2 days/week in Denmark Hill, London)
Closing date: 5pm, Thursday 9 April 2026

Charity People is delighted to be partnering with Maudsley Charity to recruit their new Evaluation & Learning Manager, an exceptional opportunity to join a bold, forward-thinking funder committed to transforming mental health care.

About Maudsley Charity

Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.

This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.

The Role

As Evaluation & Learning Manager, you will play a central role in strengthening the Charity's ability to understand, evidence and communicate the impact of its work.

This is a highly collaborative, cross-organisational role supporting colleagues and grant holders to build a culture of learning, use data effectively, and embed high-quality monitoring, evaluation and learning (MEL) practices across all programmes.

Working within the Impact & Effectiveness team, you will:

Lead on Evaluation & Learning Approaches

• Design and implement proportionate, inclusive approaches to data collection, evaluation and evidence generation.
• Identify gaps in learning and devise realistic plans to fill them.
• Develop organisational tools, templates and reporting systems that make learning engaging, accessible and consistent.

Generate Insight & Drive Improvement

• Analyse qualitative and quantitative data and synthesise clear, actionable insights.
• Commission and manage external evaluation partners where required.
• Produce evidence that supports decision-making, accountability to Trustees, and continuous improvement across programmes.

Support and Equip Colleagues & Grant Holders

• Build MEL capability across the organisation through training, guidance and practical tools.
• Support applicants and grant holders with metrics, approaches and evaluation design.
• Help embed learning loops so insights flow between project delivery, strategy and grant-making.

Collaborate Across the Charity

• Work closely with the Grants team to strengthen impact questions within applications and reporting.
• Provide evidence and insight to Communications and Fundraising colleagues.
• Contribute to organisational learning events, thematic analysis, and partner-focused reflection sessions.

You will be joining a warm, values-led team committed to compassion, inclusion, integrity and continual learning, all in service of better mental health care for all.

About You

We're looking for someone who brings:

• Experience advising on or designing MEL approaches in a public or charitable context
• Confidence working with mixed-methods data and transforming it into meaningful insight
• Strong collaborative skills and the ability to work across a diverse organisation
• Curiosity, initiative and the drive to improve systems and processes
• The ability to juggle complex information, respond to competing priorities and support others
• Familiarity with NHS or mental health settings (desirable)

You may come from a wide range of backgrounds, what matters is your skill in helping organisations learn, adapt and evidence change.

Benefits

Maudsley Charity offers a generous, values-driven package, including:

• £45,000 salary
• Hybrid working - minimum 2 days per week in the Denmark Hill office
• 25 days' annual leave, rising with service + Christmas closure days
• Enhanced parental leave, cycle-to-work, season ticket loan
• Pension with up to 6% employer contribution
• Group Life Assurance and Group Income Protection
• Extensive training and development, plus EAP support
• A friendly, inclusive culture where diversity, equity and learning are core commitments

Interested in joining this impactful, transformative charity?

For the full job pack and to apply, please share your CV with Glen Manners at Charity People. You'll then receive details of the blind recruitment process, including a small number of short written/voice-note questions used for anonymous scoring.

Closing date: 5pm, Thursday 9 April
Interviews: 28th or 29th April (in person, with reasonable adjustments available) and 5th May, final stage interview, online

Our contacts at the Maudsley Charity have kindly offered to hold an “Ask Us Anything” webinar via Zoom from 12.30pm-1.30pm, Wednesday 25th March. 
Please register your interest and submit questions in advance to us by contacting Reception at Charity People before 8am, on Monday 23rd March 2026 to ensure all of your queries are answered.  Any further questions can be submitted via the Q&A function during the Webinar.

Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

 About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities and Actions

· Deliver a management development programme with measurable impact

· Provide workforce analytics to inform strategic decisions and reduce agency spend

· Coach managers to resolve employee relations issues proactively

· Drive improvements in staff engagement, inclusion, and fair treatment

· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking

· Embed co-production principles across HR processes

· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff

·  Run focus groups so we can properly understand themes and translate them into practical actions

· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers

· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act

· Support with reviewing/refreshing relevant policies linked to those legislative changes

· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

We offer flexibility in terms to suit personal circumstances.  The role could be permanent or fixed term contract and could be split over four or five days per week.  The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889 

 People and Inclusion Manager 

About ATLEU

Our vision is fair and free society in which no one is enslaved or exploited.

Our mission is to secure safety and justice for survivors of trafficking by using and reforming.

ATLEU is seeking a People and Inclusion Manager to help strengthen how we support, develop and manage our team. This is a hands on role where you will shape practical HR processes, support managers and help build a healthy, resilient workplace within a small charity working to secure justice for survivors of trafficking and modern slavery.

Working closely with the Head of Operations and colleagues across the organisation, you will ensure our recruitment, people processes and policies are effective, fair and aligned with our values. Alongside delivering strong operational HR, you will contribute to developing ATLEU’s people, culture and inclusion priorities in a thoughtful and sustainable way.

We actively encouraging those underrepresented in our organisation/sector to apply, including those with lived experience and those from global majority communities.

Please refer to the application pack attached for further info. 

Application Process

• The deadline for applications is 23:30 on Monday 6th April 2026. Applications received after this time will not be considered. 
• Please ensure that the cover letter: explains why you wish to work for ATLEU and in this role; explains how your skills and experience demonstrate that you meet the requirements for this role covers anything else you wish to highlight from the person specification and how it applies to you.
• Make sure you have included a contact telephone number or email address so that we are able to contact you easily and in confidence.
• Let us know of any reasonable adjustments needed during the recruitment process or in the role - we are happy to discuss how we can best support you.
• Candidates shortlisted for interview will be advised by close of business on Monday 13th April 2026. Interviews will be held within the week beginning April 20th, 2026. Candidates may be asked back for a second-round interview.

The Academy of Medical Sciences’ FORUM is a neutral, independent platform for bringing together leaders from research, industry, the health system, charities and Government to share insight, exchange evidence and explore solutions to complex challenges in health and life sciences. Relevant Academy priorities for this role include, but are not limited to:

• Improving health outcomes in the UK and internationally
• Mobilising the UK health research system to turn discovery into practice.
• Making the UK the best place in the world to have a career in medical sciences

As Senior Policy Officer, you will help shape and deliver this high‑impact cross-sector programme — ensuring the Academy convenes the right people, on the right issues, at the right time. In the next year, policy areas you will work on may include prevention and early detection, using clinical evidence to speed up translation from discovery to patient impact, inclusion of underrepresented groups in research, and the use of AI and data across biomedical sciences.

You will lead delivery of a portfolio of policy meetings and workshops, produce influential outputs, and manage relationships across the FORUM network. You will use evidence, stakeholder insight and sound judgement to support decisions about where the Academy should focus its convening power, helping us maximise our impact while maintaining the high standards and values that underpin our work.

This role offers a unique opportunity to shape conversations across the life sciences and contribute to improving health through evidence-informed policy.

FORUM is a cross-sectoral programme, and we welcome applications from people with a variety of professional backgrounds. You might have experience in healthcare (including allied health profession such as nursing), medical research, Government, regulation, humanities, economics, community engagement, and/or industry. This list is not exhaustive, please do contact us if you would like to discuss the relevance of your experience.

Benefits

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
• Life assurance at three times your salary
• Hybrid and agile working. 50% office attendance
• 26 days annual leave, plus Christmas closure days and bank holidays
• Buying and selling leave
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)
• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
• Support through tailored learning and development
• A range of enhanced benefits become available once you’ve completed your probation period

For more information and to apply, please visit our careers page.

Closing date: 9.00am on Tuesday, 14 April 2026.

Interview date: Tuesday, 28 April 2026 (online).

We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.

You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.

The ideal candidate would be an energetic and organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.

This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.

Person Specification

(D) Desirable, (E) Essential

Experience

· Experience managing in-person and online events (E)

· Experience communicating effectively with senior stakeholders (E)

· Experience using project management tools. (D)

· Experience using Microsoft 365 apps including Loop and Planner (D)

· Experience of line management (D)

Key skills and knowledge

· Knowledge of risk management protocols (E)

· Project management skills (E)

· Monitoring and evaluation skills, including analytical skills and ability to evaluate the impact of an event (E)

· Excellent attention to detail  (E)

· Ability to build strong relationships with colleagues and external stakeholders (E)

· Ability to communicate clearly and effectively with a wide variety of stakeholders  (E)

· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues  (E)

· Good IT skills, including experience using Microsoft 365 apps (D)

· Knowledge of marketing and communication best practice (D)

· Creative thinker and problem solver (E)

Personal qualities & values

· An interest and enthusiasm for planning strategically aligned events, and the mission of the Living Wage Foundation (E)

· Highly self-motivated with ability to work well independently as well as part of a team (E)

· A commitment for Diversity and Inclusion (E)

Salary: £38,000-£40,000 per year

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Head of Marketing and Communications 

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 7th April via the Workable link.

In your covering letter, please demonstrate your motivations for applying to the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

Candidates who applied during the previous recruitment round, and have not gained significant new experience since then, will not normally be reconsidered for this position.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 13th April 
• Second-round interview w/c 20th April 

Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO w/c 27th April 

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. 

The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.

The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.

The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally. 

Requirements

BRAND & FUNDRAISING COMMUNICATIONS (70%) 

• Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
• Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
• Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
• Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. 
• Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
• Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.

MEDIA RELATIONS (20%)

• Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
• Build and maintain strong relationships with journalists and key media contacts where necessary. 
• Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
• Support crisis communications and reputational risk management as required.
• Work closely with the founder’s brand and communications team on joint high-profile press moments.

TALENT ENGAGEMENT (10%) 

• Support talent engagement including strategy development, recruitment and ongoing engagement.
• Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
• Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
• Monitor, evaluate and report on talent engagement activity to inform future strategy.

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Experience in the non-profit, social impact, or corporate social responsibility sectors.
• Proven minimum 5 years experience working across communication channels (owned, earned, paid, and shared).
• Proven experience developing and delivering communications in collaboration with brands and corporate partners that support income generation, strengthen brand visibility, and advance organisational objectives. 
• Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
• Ability to build and maintain trusted, long-term relationships with corporate partners and media.
• Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
• Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
• Confident engaging with high-profile partners, media, and talent - adapting to different situations 

DESIRABLE

• Experience working with global or high-profile brands.
• Experience working with high-profile talent
• Experience supporting crisis communications and reputational risk management.
• Background in event communications, stakeholder engagement, or collaborative campaign delivery.

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world 
• Strategic thinker with creative storytelling and problem-solving skills
• Highly organised and proactive in managing complex projects
• Collaborative, able to work effectively across teams and with stakeholders
• Solutions-oriented, with the confidence to propose bold ideas
• Committed to embedding equity, diversity, and inclusion in all work
• Resilient with demonstrated ability to work in a fast-paced environment.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

About the role

The Marketing Manager will drive high-impact, revenue-focused marketing that grows awareness, engagement and income across our commercial services, membership and campaigns.

This role will lead performance across paid, owned and earned channels, using data and insight to optimise results, increase leads and strengthen retention.

Working collaboratively with internal and external partners, you’ll deliver strategic, user-centred campaigns that maximise budgets, uphold brand standards and achieve measurable growth.

Key responsibilities

• Designing and implementing a revenue-focused marketing plan
• Creating measurable campaigns and outcomes
• Imbedding best practice and upholding the brand, creative and tone of voice
• Line management – supporting and coaching a small team.

This is a leadership opportunity for a commercially minded marketer who thrives on performance, collaboration and measurable growth. You’ll shape strategy, empower a talented team and play a pivotal role in driving sustainable income and engagement for NCVO.

Your background

• Proven experience delivering revenue-focused, performance-driven marketing campaigns that generate measurable growth.
• Strong expertise across paid, owned and earned channels, using data and insight to optimise results.
• Demonstrated ability to design and implement strategic marketing plans aligned to commercial objectives and brand standards.
• Experience leading and developing a small team, while managing budgets and collaborating effectively with stakeholders.
• Experience upholding and developing brand standards, creative quality and tone of voice.
• Strong stakeholder management skills, with experience collaborating across internal teams and external partners.

This is a great opportunity at NCVO at an exciting time, with the opportunity to shape strategy, drive sustainable income and lead high-impact campaigns that make a real difference.

About the team

The Marketing and Content team has evolved to include digital content, drives brand visibility, strategic messaging, and audience engagement. Through creative storytelling, innovative campaigns and cross-channel marketing, we deliver impactful campaigns that support engagement and income generation.

We may close applications early if we receive a high volume of interest, so apply as soon as you can.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO on our website.

We’re not able to respond to or provide feedback on every application received. If you have not heard back within 72 hours of your application, unfortunately you've been unsuccessful in progressing to the next stage

Polka Theatre in Wimbledon seeks a Development & Events Manager to join our successful and welcoming team.

This is the role for you, if you:

· Would like to work for a pioneering national theatre for children.

· Enjoy planning and delivering fundraising events, which leverage immediate and ongoing support for the charity.

· Want to help a charity inspire supporters and build quality relationships with them, by telling the story of our impact.

· Are creative, personable, dynamic and great at communicating.

Polka is seeking a Development and Events Manager to coordinate Polka’s regular giving programmes, manage an established programme of events and oversee a committed portfolio of corporate supporters. As a key member of the Development Team, this is an exciting and rewarding opportunity to help shape Polka's future as a leading children's theatre. 

The Development and Events Manager will help donors feel inspired, appreciated, and compelled to support Polka. You will do this through high-quality communications and events for Polka’s donors, potential donors and corporate partners. The postholder will devise and coordinate a varied annual programme of stewardship and cultivation events and take a proactive role in attracting new supporters.

This is a permanent, full-time role. More details are in the recruitment pack on our website.

This role will suit candidates with fundraising experience, particularly with individual giving and events. We also welcome applications from people with transferable skills who can draw on their experience in other sectors. 

The role is primarily on site at Polka Theatre in Wimbledon, with up to 2 days working from home per week.

Polka's commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector.

Polka is funded by Arts Council England, London, registered charity number 256979.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

Pancreatic Cancer UK is on an ambitious journey to double our income, and our Legacy programme is central to achieving that.

What you’ll be doing

• You’ll set the strategic direction of our Legacy programme by developing innovative campaigns and stewardship across multiple channels that move supporters through the legacy journey.
• You’ll work collaboratively across the organisation and influence senior stakeholders to embed a culture of legacy giving across the organisation.
• Inspire and develop a team, fostering a positive culture while ensuring targets are met.

About You 

• A Legacy specialist with experience leading a high‑performing Legacy team and influencing senior stakeholders to champion legacy giving.
• A data‑driven person who uses insight to refine strategy, improve processes and drive growth.
• A confident leader who brings strong communication skills.

If this sounds like you – we’d love to hear from you!

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

£40,500 - £47,700 per year FTE (pro rata for part time)

Permanent, Part time/job share (15 hours per week – 0.4FTE)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of our Customer Engagement and Experience team, you’ll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely.

This job share role combines operational ownership, relationship management and compliance oversight. You’ll be trusted to run essential day-to-day activity and improve the systems that sit behind them.

You’ll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You’ll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring.

You’ll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you’ll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails.

By monitoring Gift Aid performance, you’ll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You’ll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively.

In addition, you’ll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You’ll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey.

This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK.

Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager.

What we want from you

We’re looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally.

You’ll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from Monday 20th April 2026. We’re expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.