Information records manager jobs

Job Title: Independent Domestic Violence Advocate

Location: Warwickshire
Salary: £26,701.36per annum 
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis.  This requires covering a later shift from 12:30 – 20:30, approximately twice per month.

Closing Date: 09:00am 24 August 2026

Interview Date: 2 September 2026

Job Title: People and Culture Assistant

Team: People and Culture

Location: London, Cardiff, Edinburgh or home based with a requirement to travel.

*This role sits within a pay grade with a pay range of £27,694 to £43,642. The salary on appointment will be set at the lower end of the pay range, to a maximum of £30,463 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

This role will support the People and Culture team in providing a high-quality people experience for volunteers and employees. This role is far more than just administration.

You’ll be a pivotal member of the team, being highly organised, flexible and supporting team members to achieve their objectives, whilst consistently maintaining high levels of customer service to the whole organisation.

The team is a centre of excellence and a resource that drives and supports the organisational strategy and work of other teams by:

· Providing a fantastic people experiencefor our volunteers and employees.

· Attracting and retaining high calibre people.

· Embedding our culture and values in all elements of our work.

· Growing and developing our people.

· Rewarding and recognising our volunteers and employees appropriately.

Key responsibilities

Operational excellence

· To lead and deliver outstanding administration and advisory support throughout the journey of all employees and volunteers at the Ramblers.

· Proactively respond to first line internal and external queries, seek a resolution and (where needed) refer to appropriate person in the team.

· Engage and proactively develop excellent working relationships with employees and volunteers across the organisation.

· Proactively manage all data in our People systems, ensuring complete accuracy.

Employee and volunteer journey

Coordinate all aspects of the employee and volunteer journey including:

· Deliver and support a sector-leading recruitment and onboarding experience for all our volunteers and employees in conjunction with key stakeholders across the Ramblers.

· Management and development of our application tracking system to attract key talent.

· Coordinate resources to ensure relevant materials are available to support volunteers, employees and their managers throughout their Ramblers journey.

· Responsible for supporting the performance management and development of our people.

· Manage the learning and development platform and support learning and development projects and activities.

People systems and data management

· Ensure that all people related documentation is completed accurately and stored appropriately.

· To manage the input and maintenance of people data on relevant systems, ensuring that records are accurate, updated and errors identified and resolved.

· To ensure the processes, tools and resources available on Rambler’s systems are accurate, user friendly and support a great user experience.

· Input, manage and interpret data to support the creation of reports to enable data led decision making.

· Support the co-ordination of our people surveys and action plans.

Payroll and contractual

· Responsible for the collation, preparation and checking of payroll information for all new starter and leaver information, pay changes, position changes etc, for submission to payroll for processing.

· Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role and keep up to date with employment legislation.

· Responsible for the administration of our benefits programme.

Co-ordination activities

· Assist in preparing notes, reports, presentations, and spreadsheets as required

· Manage the team inbox(s), logging, dealing with and responding to queries regarding people opportunities, work experience, feedback, etc. and referring relevant queries to other colleagues or teams as appropriate.

· Provide administrative support for larger team projects and activity, for example, employee surveys or volunteer recognition events.

· Support the creation and development of inspirational employee and volunteer events and meetings.

· Create peer support opportunities for employees and volunteers so that they can share experiences and learn from each other.

General

· Undertake such other duties as may be required of the post.

· Maintain a consistently high level of service to our customers. Ensure high levels of confidentiality and credibility are always delivered, whilst being both proactive to the Ramblers needs, priorities, and deadlines.

· We operate a hybrid working model. The postholder will be expected to attend our London Bridge office for up to two days each month to take part in team meetings and collaborative working. There is also the opportunity to work from the office on additional days if preferred.

The person

Knowledge and Experience

· Experience of working as a people or volunteering assistant role in a fast-paced business.

· Experience of administering payroll.

· Developing strong, collaborative relationships with a range of stakeholders.

· Ability to deal and proactively manage conflict and/or difficult situations between people.

· Experience of People systems/ Customer Relationship Management Systems and Microsoft office suite.

· Excellent communication skills, both verbally and in writing.

· Strong organisation skills and the ability to balance multiple demands.

· Ability to maintain confidential information and treat sensitive matters appropriately.

· Ability to balance multiple demands and a strong attention to detail and accuracy to data management.

· Ability to work collaboratively at all levels across the Ramblers and with external agencies.

· Understanding of employment legislation and how it applies to the Ramblers.

· Part qualified or interest in pursuing the CIPD qualification.

Personal Attributes

· Committed to the principles of equity, diversity and inclusion.

· Resilient with the ability to work under pressure and to tight and competing deadlines.

· Flexible and able to work independently and collaboratively as part of a team.

· Drive to do a great job provide a great employee experience.

· Detail-oriented and methodical in approach.

· A solutions focused approach to work and managing relationships.

· Proactive and resourceful, with a positive and resilient attitude.

· Willingness to undertake training (CPD) to ensure skills and knowledge are up to date.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Lord’s Taverners

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking an enthusiastic and proactive Partnerships Officer to join our Fundraising and Communications directorate. Sitting within the Corporate, Trusts and Foundations team, you will join a small and ambitious team responsible for raising millions of pounds annually from an expanding portfolio of partners.

The Role

This is an exciting and varied role that will provide fundraising, reporting and administrative support to our Corporate, Trusts and Foundations team. The postholder will be expected to provide exceptional stewardship to existing partners, contribute to prospect identification and support the development and submission of funding submissions that will benefit thousands of young people experiencing disadvantage and disability.

You will play a key role in representing and championing the Lord’s Taverners’ mission and values, ensuring that our fundraising partnerships contribute meaningfully to positive outcomes for young people through inclusive sport.

About You

You will be an organised, proactive and enthusiastic individual who enjoys building meaningful relationships. You will bring strong written and verbal communication skills, a keen eye for detail, and an ability to manage competing priorities in a fast-paced and ambitious fundraising environment.

You will bring:

• A confident ‘can-do’ attitude with an ability to engage with a wide variety of partners and stakeholders
• Strong organisational skills with an ability to manage competing priorities and deadlines
• Strong communication skills, written and verbal, with an enthusiasm for building meaningful funding relationships
• A flexible, agile mindset and ability to work collaboratively as part of a team.
• A willingness and ability to travel to support at events and external meetings with partners, as required
• A proactive, fundraising-focused mindset

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people. 

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits

• 25 days annual leave + Bank Holidays 
• Five additional days between Christmas and New Year 
• 6% pension contribution 
• Group income protection 
• Critical illness cover 
• Life assurance 
• Health Cash Plan 
• Enhanced maternity and paternity pay 
• Employee Assistance Programme 
• Two volunteering days 
• Birthday day off 
• Season ticket loan 
• Flexible working 
• Wellbeing plan 

Application Instructions

As part of your application, please submit:

• Your CV, and
• A written response to the following question:

Describe a meaningful funding relationship that you have built, and the impact it has had on the cause/beneficiaries it supported (maximum 500 words)?

We will not accept applications that do not complete this task.

Please upload your written response where the application form asks for a cover note.

Key Dates

Applications open: MONDAY 10th AUGUST
Application deadline: SUNDAY 23rd AUGUST

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

Interviews scheduled:

• First Stage: Thursday 3rd- Friday 4th September
• Second Stage: Wednesday 9th -Thursday 10th September

Interview Process

First Stage (Online)

The first stage will take place online and will last 45 minutes in total. The session will include:

• A 5-minute discussion about your previous experience and interest in the role
• A 30-minute interview featuring 6 questions that will be provided to selected candidates in advance
• A 10-minute opportunity to ask questions about the role and/or our organisation

Second Stage (In-Person)

Shortlisted candidates who progress to second stage will be invited to an in-person interview at our London headquarters.

For this interview, candidates will be asked to prepare a short 5-10 minute presentation.

• This will be followed by a 50-minute interview comprising
• competency based questions provided to shortlisted candidates in advance
• several questions not provided in advance
• a final opportunity to ask questions about the role and/or our organisation

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day:  10.00 am to 2.00 pm 18th August 2026
 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

About Us

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

The roles

We are recruiting for two exciting roles within our Policy and Advocacy team in Brussels, one Policy Advisor and one Assistant Policy Advisor. These positions will play a pivotal role in advancing ambitious strategies, campaigns and advocacy initiatives to help tackle the climate and nature emergency.

Working closely with partners and colleagues across the organisation, you will help support our goals to achieve meaningful change in EU laws, policies and corporate practices. Through strategic stakeholder engagement, advocacy and campaign delivery, you will contribute to achieving our influencing objectives and creating lasting environmental impact across the EU.

About you

You will be confident working with policymakers, coalitions and diverse stakeholders to drive meaningful policy and practice change. You will bring strong research, analytical and stakeholder engagement skills, with the ability to turn complex issues into clear and compelling advocacy messages.

Highly organised and collaborative, you will thrive in a fast-paced environment, manage competing priorities effectively and demonstrate sound judgement, discretion with a strong commitment to our mission and values.

How to apply

To apply, answer the following questions:

1. Please describe a policy, public affairs, advocacy, campaigning, research or related initiative that you have contributed to. What was your role and what impact did the work achieve?
2. This role requires working collaboratively with policymakers, partners and colleagues across different organisations and jurisdictions. Please provide an example of how you would approach building consensus among diverse stakeholders to advance a shared advocacy objective. (Max. 500 words per question)

Please send this to Peopleops at Global Witness.

At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

Context

As the Community and Events Fundraising Officer, you will play a key part in ending youth homelessness in Scotland by inspiring people to support Rock Trust.

You will deliver exceptional supporter care and create meaningful experiences for everyone fundraising for us. Although a varied role, your work will follow strong themes – relationship building, spending time with supporters, and working with the Fundraising team; all to make a tangible difference for young people.

You’ll join an experienced and collaborative Fundraising and Communications team and be supported to identify opportunities to grow our community presence, take ownership of our community-led income, and inspire long term supporter loyalty to Rock Trust. In this varied and people-focused role you will meet and present to community groups such as schools, student societies, churches, and voluntary organisations. You may support groups to host their own events, take part in Youth and Philanthropy Initiative projects, or run collections, and you’ll play an important role in improving our supporter stewardship; helping create meaningful ways to connect with, and thank, our supporters. 

You will also look after our events portfolio; recruiting participants, ensuring they receive top-notch stewardship, and supporting them in their fundraising journey. From our annual Firewalk to third-party challenges such as marathons and abseils, you’ll ensure that every participant has a fantastic experience. You’ll also use your creativity to bring fresh ideas to the table, adding to, and enhancing, our existing events programme to keep supporters engaged and inspired.

In the office, you will collaborate with teams such as Communications and Finance. You will help bring supporter stories to life, create engaging content, process donations, maintain our CRM database, and ensure fundraising activities run smoothly. You’ll also play an important part in supporting volunteers and volunteer groups, helping to create an excellent supporter experience at every stage.

This is a fantastic opportunity to combine creativity, relationship building, and event management in a role where no two days are the same. You’ll have the opportunity to learn from experienced colleagues, while putting your own stamp on the work we do. Most importantly, your work will directly help end youth homelessness in Scotland, giving you the chance to see the real impact your efforts make on the lives of young people.

• Reporting to - Partnerships Lead
• Direct reports - Occasional students and volunteers
• Team size - Fundraising & Communications team of 6

Rock Trust promotes a family friendly culture. As such, we welcome discussions around flexible working and/or compressed hours, consider hybrid working, and run a flexi-time system. This Community and Events Fundraising Officer role could work up to 40% of the week remotely. While 60% of the role would be ‘office based’, in practise this could mean out in the community meeting groups, delivering presentations, or at events.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Crisis Accommodation service in Medway, Kent

Sounds great, what will I be doing?

As Waking Night Recovery Worker you will be ensuring the safety, security, and wellbeing of our building and service users throughout the night. In this rewarding role, you will provide person-centred support to individuals with complex needs, including mental health challenges and substance misuse, helping them achieve positive outcomes and maintain their independence. Responsibilities include co-producing risk assessments, support plans, and crisis interventions, responding appropriately to incidents and mental health relapses, carrying out welfare and flat checks, and supporting service users with their health, wellbeing, and safety goals. You will also be responsible for maintaining the security of the building through regular patrols, health and safety inspections, CCTV and alarm monitoring, as well as undertaking housing management and caretaking duties. This is an excellent opportunity for someone who is calm under pressure, proactive, and committed to making a positive difference in the lives of vulnerable people.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are seeking a resilient, empathetic, and highly motivated individual with demonstrable experience supporting people with mental health needs and complex support requirements. Experience working with individuals affected by substance misuse is desirable, alongside a strong understanding of recovery-focused practice, co-production, and the challenges faced by vulnerable adults. The successful candidate will be confident in engaging service users in assessments, developing and reviewing support and safety plans, and delivering activities that promote confidence, independence, wellbeing, and self-defined recovery. You will have a sound knowledge of relevant legislation and frameworks, including welfare reform, the Care Act, and housing pathways, together with the ability to remain calm and maintain high standards in challenging and unpredictable situations. Strong IT skills, including experience using Microsoft Office and case management systems, are essential, as is an understanding of basic building maintenance and safety issues. Excellent written and verbal communication skills, accurate record keeping, and the ability to handle financial transactions responsibly are required. Flexibility to work nights, weekends, and bank holidays is essential, along with a commitment to delivering outstanding support and safeguarding the wellbeing of our service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Help tell the stories that bring joy to seriously ill children.

Rays of Sunshine is looking for a creative, sensitive and confident Senior Communications Officer to help bring our work to life through powerful storytelling, media engagement and compelling content.

This is an exciting opportunity to join us as we launch our new five-year strategy, refreshed brand and new website. You’ll play a key role in helping us share the stories of seriously ill children, young people and their families, raising awareness of our work and inspiring more people to support Rays of Sunshine.

As our Senior Communications Officer, you’ll act as our story development lead, working directly with children, young people and families to sensitively capture the moments that demonstrate the impact of our work. You’ll develop case studies, coordinate photography and filming, create content for social media, website, press and email marketing, and help ensure our storytelling is handled with care, consent and integrity.

You’ll also support PR and media activity, build relationships with journalists, identify media opportunities, draft press releases and case studies, and help coordinate activity involving families, colleagues, ambassadors, celebrities and high-profile supporters.

Alongside this, you’ll support our Wish Ambassador programme, celebrity and influencer engagement, digital communications, social media, website content and wider communications campaigns. This is a varied, hands-on role in a small and ambitious team, with the opportunity to make a real and lasting impact.

We’re looking for someone with excellent writing and storytelling skills, strong editorial judgement and the ability to build trusted relationships with families, journalists, ambassadors, celebrities and colleagues. You’ll be warm, organised, proactive and passionate about putting children’s voices at the heart of communications.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

Prospectus is delighted to be partnering with our client to recruit their next Chief Executive Officer.

The orgnisation is the UK's leading charity dedicated to improving the lives of people affected by Dravet Syndrome, a rare, severe and life-limiting neurological condition. Founded by parents in 2008, the charity has grown significantly and now supports hundreds of families across the UK through family support services, professional education, awareness raising and medical research.

As the charity enters its next phase of development, the organisation is seeking an ambitious and inspirational CEO to lead the organisation through its next stage of growth and impact.

Reporting to the Board of Trustees, you will provide strategic and operational leadership across the organisation, leading the delivery of the charity's future strategy while ensuring excellence in day-to-day operations. You will work closely with families, clinicians, researchers, industry partners, funders and policymakers, acting as a visible and credible ambassador for the charity across the sector.

This opportunity is ideally suited to a senior leader from a national charity or patient advocacy organisation who has successfully led organisational growth and transformation. You will bring experience of scaling services, income and organisational capacity, while retaining a strong understanding of hands-on leadership within a growing charity.

We are looking for a confident and influential leader with the presence and credibility to inspire supporters, stakeholders and partners, whether speaking at conferences, fundraising events or representing the charity nationally. Experience within a rare disease, neurological condition, disability, health or patient advocacy organisation would be highly advantageous, with direct rare disease experience particularly welcomed.

To be successful, you will bring:

• Significant senior leadership experience within a national charity, health or patient advocacy organisation.
• A proven track record of leading organisational growth and managing complexity through periods of change.
• Strong strategic and operational leadership skills, with the ability to balance long-term vision and day-to-day delivery.
• Outstanding relationship-building and stakeholder management capabilities.
• The confidence and presence to act as an engaging external ambassador and public spokesperson.
• A commitment to improving outcomes for individuals and families affected by complex health conditions.

This is a rare opportunity to lead a highly respected charity at an exciting time of progress and opportunity, including significant advances in rare disease research and treatment.
This role is home-based with regular UK travel and occasional international travel. Some evening and weekend work will be required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

Recruitment timeline:
First round interviews (via Zoom) - Friday 18th September
Final round interviews (London) - Monday 28th September

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced PVG check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

About you and the Role

This is a full-time community outreach and homelessness prevention role, working as part of the Wintercomfort tenancy sustainment and homelessness prevention project worker team. The Wintercomfort Housing Project Worker will provide practical, person-centred, housing-related support for people identified through community outreach and within Overstream House who are homeless or at risk of homelessness.

The postholder will deliver frontline casework, advocacy and practical support to help vulnerable individuals secure, maintain and transition into safe, independent living. This will include supporting people to understand the options available to them, complete practical tasks, access appropriate services, strengthen housing stability and work with local partners to prevent housing crises from escalating.

Key Responsibilities

• Community and Centre-Based Engagement – Build trusting relationships with people in familiar community settings and within Overstream House, including those who may feel unable to approach statutory services independently. Engage people at the earliest possible stage, identify practical support needs, and offer approachable, consistent support that encourages ongoing participation.
• Housing-Related Support and Homelessness Prevention – Provide practical housing-related support and homelessness prevention assistance while recognising that the charity does not provide formal housing advice to people at risk of losing their accommodation. Supporting individuals to gather information, complete forms, attend appointments, understand correspondence and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework, Advocacy and Practical Support – Manage a caseload of people with varied and sometimes complex needs, providing one-to-one support, clear action planning and regular follow-up. Liaise with landlords, local authority housing teams and other agencies, accompany people to appointments where appropriate, and help individuals navigate housing-related processes, benefits, financial support, grants and wider welfare systems without providing regulated or specialist advice.
• Partnership Working and Referral Pathways – Develop and maintain productive working relationships with local authority services, landlords, voluntary sector partners, legal advice providers and internal charity services. Make timely referrals into welfare, counselling, women’s services, wellbeing support, training opportunities and other specialist provision where further advice or support is required.
• Safeguarding, Risk and Complex Needs – Recognise and respond appropriately to safeguarding concerns, mental health issues and other factors that may affect a person’s ability to engage with support. Work within organisational policies and professional boundaries, ensuring that risks are identified, recorded and escalated when necessary.
• Housing Stability and targeted intervention – Provide support to service users to both secure new accommodation and sustain their current homes, including mediation with landlords, accessing legal support, addressing anti-social behaviour. A core focus involves identifying high-risk groups and delivering targeted trauma informed interventions to those navigating complex mental health challenges, dual diagnosis, or substance misuse, as well as individuals fleeing difficult circumstances or leaving prison, hospital or care systems.
• Records, Outcomes and Service Development – Maintain accurate, timely and confidential case records on Inform, monitoring activity and outcomes to demonstrate the impact of the outreach programme. Contribute to service learning, identify gaps in provision, and support the development of effective community-based responses to homelessness and housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.

About the role

Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.

We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.

This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.

The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.

This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.

Key responsibilities 

Support and develop the Hospital Liaison Volunteer network 

1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England. 

2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively. 

3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers. 

4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues. 

5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England. 

6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services. 

7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries. 

Support NBCP England implementation and hospital engagement 

1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards. 

2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers. 

3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences. 

4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning. 

5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families. 

6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England. 

Coordinate programme activity, monitoring and reporting 

1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities. 

2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions. 

3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources. 

4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders. 

5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation. 

6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support. 

 Gather, analyse and share feedback and insight 

1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders. 

2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity. 

3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme. 

4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers. 

5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care. 

Communicate clearly and build strong relationships 

1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners. 

2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed. 

3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff. 

4. Prepare written materials, reports, updates, newsletters or web content as required. 

5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences. 

General responsibilities 

1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities. 

2. Maintain high standards of confidentiality, professionalism and sensitivity at all times. 

3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care. 

4. Undertake occasional travel and occasional evening or weekend work as required. 

5. Abide by Sands policies and procedures and complete mandatory training. 

6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy. 

Person specification 

Essential

• Experience of building, supporting or coordinating volunteer networks, including helping volunteers feel valued, confident and equipped in their role. 

• Strong project coordination skills, with the ability to manage multiple priorities, monitor progress and support delivery of agreed outcomes. 

• Experience of gathering, recording, analysing and sharing feedback or insight to support learning, improvement or service development. 

• Excellent interpersonal and relationship-building skills, with the ability to work collaboratively with volunteers, healthcare staff, colleagues and external stakeholders. 

• Confident verbal and written communication skills, including the ability to share information clearly, facilitate discussions, write reports and communicate key messages to different audiences. 

• Highly organised, with the ability to plan work, manage competing demands and follow through on agreed actions. 

• Understanding of, or willingness to develop expertise in, bereavement care, maternity services, neonatal services and NHS systems. 

• Empathetic, compassionate and values-driven, with the ability to work sensitively within a bereavement setting. 

• Ability to maintain confidentiality and professional boundaries when working with sensitive information and bereaved families’ experiences. 

• Commitment to equity, inclusion and improving the experiences of bereaved parents and families. 

• Ability to work occasional evenings and weekends and undertake occasional travel within the UK. 

Desirable 

• Experience of working with or alongside NHS maternity, neonatal, gynaecology or bereavement services. 

• Experience of supporting hospital-based volunteers or volunteers working in sensitive settings. 

• Experience of contributing to training, guidance, resources or support materials. 

• Experience of using data, feedback or evaluation findings to demonstrate impact. 

• Knowledge of the National Bereavement Care Pathway or bereavement care standards. 

• Experience of working in a charity, healthcare, volunteering, community engagement or service improvement setting.