Insights jobs
Digital Officer
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.
We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:
- Plan, schedule and deliver a steady stream of high-quality content across social media channels
- Actively build and nurture our online community
- Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
- Use data and insights to test, learn and continuously improve performance across channels
- Work closely with colleague across the charity
- Support campaigns, events and contribute fresh ideas
- Stay ahead of digital trends
✅ What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
- Hands-on experience managing social media channels with a strong understanding of what works across different platforms
- Confident in creating a range of digital content
- Comfortable diving into analytics, using data to refine your approach and maximise impact
- Experience of email marketing and understand how to create campaigns
- Organised, proactive and detail focused.
What You’ll Get in Return
We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:
- Recognition & Reward – including vouchers up to £50
- Excellent training and development opportunities
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- Pension scheme
- ❤️ Death in service scheme
- Employee Assistance Programme
Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up.
From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
️ Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.
The client requests no contact from agencies or media sales.
Job description
The National Gallery is seeking a Finance Analyst to join the Finance, Planning and Performance team. Reporting to the Senior Finance Business Partner, the role supports the delivery of timely, accurate financial information and insight to inform decision‑making across the organisation. The postholder will play a key role in month‑end reporting, budgeting and forecasting, and partnering with non‑finance stakeholders to improve financial understanding and performance.
This is an excellent opportunity to build your career within a high‑profile cultural organisation, supporting high‑quality financial management, improved reporting, and the effective use of public and charitable funds. You will be surrounded by some of the most beautiful art in the world and a welcoming, supportive team!
Key responsibilities
- Support monthly reporting, including variance analysis and clear commentary
- Contribute to annual budgeting and in‑year forecasting processes
- Develop financial models for business cases and scenario planning
- Assist with month‑end activities (accruals, reconciliations, reporting consistency)
- Work with budget holders to explain performance and identify actions
- Improve reporting processes, data quality, and use of tools (e.g. Power BI)
Key skills & experience
- Experience in management reporting, analysis, and budgeting/forecasting
- Strong analytical skills with the ability to communicate insights clearly
- Good Excel skills; Power BI experience or interest desirable
- Understanding of core accounting principles
- Ability to work with non‑finance colleagues and explain financial information
- Highly organised with strong attention to detail and ability to meet deadlines
- An interest in art, culture and the work of the organisation is desirable
The client requests no contact from agencies or media sales.
Team: Human Resources
Location: Remote
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £53,736.33 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our HR Business Partner:
- Provides strategic people leadership and a high-quality business partnering service to designated areas of the charity
- Work closely with senior leaders and stakeholders, using data-driven insights to identify workforce trends, opportunities and risks, providing expert advice on workforce planning, organisational design & development, change management, employee engagement, talent management, succession planning and organisational effectiveness
- Ensure critical organisational design changes driven by the customer directorate is supported through from business case to change implementation
- Work collaboratively with teams across the People & Culture Directorate, the HR Business Partner provides insight and direction to ensure people initiatives are aligned with organisational priorities and workforce needs
About the Human Resources team:
- We’re a focused, hardworking and supportive team that cares deeply about people and creating a positive place to work
- Bringing together expertise across Business Partnering, Employee Relations, HR Systems and People Operations, we deliver a seamless, high-quality people service
- If you’re looking for a team where you’ll feel welcomed, valued and empowered to make a real impact, you’ll find it here.
What we’re looking for in our HR Business Partner:
- Significant experience in a strategic HR Business Partner role within a complex organisation
- Experience supporting and leading organisational redesign, restructures and large-scale change programmes
- Excellent influencing, negotiating and coaching skills, with the confidence to provide constructive challenge where appropriate
- Understanding of employee engagement, culture development, leadership effectiveness and inclusion practices
- Resilient, adaptable and solutions-focused, with sound judgement and a proactive approach
- Strong facilitation and stakeholder engagement skills, with the ability to lead discussions, workshops and organisational development interventions
What we can offer you:
- A contributory pension scheme and life assurance
- Health and wellbeing benefits to help you stay well while working remotely
- Flexible working options
- Access to discounted pet insurance to support your pet’s health and wellbeing
- 26 days’ annual leave plus bank holidays, increasing with length of service
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 01 July 2026
Interview date: TBC
If successful, your recruitment journey will include:
- anonymised application form
- video screening questions
- competency based interview
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Location: Hybrid with a minimum of 8 office days per month in either our London or Leeds office. The post will require some UK travel for project work and events.
Contract: Full time, permanent
Salary: £27,000 - £32,000 per year (depending on experience)
This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.
We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact, with a specific focus on our work with primary and secondary schools.
The role will suit a mixed methods researcher with experience of fieldwork and analysing evidence from a range of sources to generate insights and help others apply these to inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.
This is an early career position, but we are looking for candidates with one or two years of relevant experience outside academia.
How to apply:
Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Please also answer this question in your cover letter:
BookTrust sees good evidence, and good use of evidence as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of evidence that BookTrust should incorporate into our work?
Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds or London office.
Closing date: 5pm Friday 3rd July
Interviews: First stage interviews will take place on Microsoft Teams, week commencing 20th July. Shortlisted candidates will also be invited to a second-stage interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an HCPC Registered Arts Therapist passionate about improving mental health outcomes for young people?
We’re looking for an HCPC Registered Arts Therapist to lead an innovative early intervention programme supporting young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress.
This is an opportunity to help create a meaningful community-based alternative to crisis and hospital admission, working with young people who may face barriers to engaging with traditional mental health services.
About Us
Total Insight Theatre is an award-winning community organisation with extensive experience delivering culturally responsive mental health, wellbeing and creative health programmes for children, young people and families across East London. We work alongside communities, schools, health services and voluntary sector partners to improve wellbeing, reduce inequalities and increase access to support.
About the Programme
This innovative early intervention programme supports young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress.
The programme aims to provide accessible, community-based therapeutic support for young people who may face barriers to engaging with traditional mental health services and who could benefit from early intervention before difficulties escalate.
As the programme’s lead therapist, you will deliver individual and group arts therapy interventions, undertake assessments and therapeutic planning, and help shape a creative, community-based approach to supporting young people experiencing emotional distress.
The programme combines:
- Individual therapeutic support
- Arts-based therapeutic interventions
- Small group delivery
- Community-based support pathways
- Ongoing wellbeing and engagement opportunities
The overall aim is to improve wellbeing, strengthen coping strategies, increase engagement with support and reduce escalation into crisis services.
Contract Information
• Freelance Fixed-Term Contract
• £300 per day
• 65 contracted days (£19,500 contract value).
• August 2026 – March 2027
• Enhanced DBS required.
• Therapists will be responsible for arranging and funding their own professional clinical supervision in accordance with HCPC and professional body requirements.
To Apply
Please submit via CharityJob:
• A current CV.
• A covering statement (maximum two pages) outlining your suitability for the role and relevant experience.
For full details of the role, responsibilities and person specification, please refer to the attached Job Description.
We particularly welcome applications from therapists with experience supporting Black, Asian and ethnically diverse young people, families and communities.
We reserve the right to close this vacancy early should a suitable candidate be identified before the advertised closing date.
The client requests no contact from agencies or media sales.
Come help place membership at the heart of a profession that changes lives.
Location: London Bridge, London (hybrid working with an expectation of two days per week in the office)
Applications close: 9 a.m. Thursday 25th June 2026
About us
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for over 24,000 speech and language therapists, support workers and students across the UK. As we begin developing our next organisational strategy, we are creating a stronger, member-centred, and impactful approach to membership, communications, engagement, and digital content. We are seeking an exceptional and strategic leader to join our executive team. You will help shape the future of our membership and communications, while strengthening our influence across the health and care landscape.
About the role
Reporting to the Chief Executive, this newly configured executive team role brings together membership, communications, digital products, content and events engagement within a single directorate. Membership sits at the heart of our future ambitions. We have recently brought together a previously fragmented membership function and are building a dedicated membership and communications team to strengthen how we engage, support and retain members throughout their careers. You will play a central role in shaping our next strategic plan and ensuring that member insight, experience and value remain at the centre of organisational decision-making.
Working alongside a strong team of communications and engagement, digital, and membership, you will:
- Lead the development of an integrated membership and communications strategy.
- Strengthen the member value proposition and member journey.
- Drive member engagement, retention and growth.
- Bring membership, communications and digital teams together around shared objectives.
- Oversee communications, media and reputation management activity.
- Ensure RCSLT remains an influential voice across the health and care sector.
- Contribute as a key member of a collaborative and ambitious executive team.
About you
You will bring substantial experience from a membership body, professional association, Royal College, charity or similarly complex organisation. Most importantly, you will understand how to build meaningful relationships with members and create a compelling membership experience. You may already be operating at Director level, or you may be a senior Head of Membership, Engagement, Communications or a related function looking for your first Executive Team appointment.
We are particularly interested in candidates who can demonstrate:
- Strong experience of membership strategy, engagement and growth.
- Leadership of multidisciplinary teams.
- Experience overseeing communications, marketing, digital or engagement functions.
- The ability to lead organisational change and bring teams together.
- Strong stakeholder management and influencing skills.
- Strategic thinking combined with practical delivery.
- A commitment to equity, diversity and belonging.
- Experience within healthcare, professional regulation or a related sector would be beneficial.
This is a rare opportunity to join RCSLT at a pivotal moment. You will help shape our next organisational strategy from the outset, lead a newly integrated directorate, and play a key role in strengthening the experience of our members while supporting a profession that improves lives every day.
Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.
Applications for this role close at 9 a.m. Thursday 25th June 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping children, young people and families access the support they need?
We're looking for an experienced Programme Coordinator & Family Engagement Lead to help deliver two innovative mental health programmes across East London, supporting participant engagement, building partnerships and ensuring young people can access high-quality, culturally responsive support.
About Us
Total Insight Theatre is an award-winning community organisation with extensive experience delivering culturally responsive mental health, wellbeing and creative health programmes for children, young people and families.
About the Role
This is an opportunity to support the delivery of two funded Children and Young People's Mental Health programmes across Newham, Hackney and Tower Hamlets.
As Programme Coordinator & Family Engagement Lead, you will act as a central point of contact for young people, families, schools and referral partners. You will play a key role in participant recruitment, family engagement, partnership development, programme coordination and monitoring, helping to ensure children, young people and families can access support quickly, safely and effectively.
You will be joining the organisation at an exciting stage of growth and will have the opportunity to help shape innovative programmes designed to improve outcomes for communities who are often underserved by traditional services.
The Programmes
CYPMH Inequalities
A creative wellbeing programme for Black autistic boys aged 8–16 designed to improve emotional wellbeing, confidence, communication and belonging through culturally responsive and neurodiversity-affirming creative practice.
CYPMH Admissions Avoidance & Alternatives to Admission
A culturally responsive arts therapy programme supporting young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress through early intervention and community-based support.
What You'll Be Doing
• Coordinating participant recruitment, referrals and onboarding.
• Acting as a key point of contact for young people, families and referral partners.
• Supporting attendance, engagement and retention.
• Building relationships with schools, CAMHS, EIP services, community organisations and other stakeholders.
• Coordinating programme logistics, communications and participant records.
• Supporting monitoring, evaluation and funder reporting requirements.
• Helping ensure programme outputs, outcomes and contractual requirements are achieved.
About You
We're looking for someone who has:
• Experience working with children, young people and families.
• Experience within mental health, SEND, youth services, education, family support or community engagement.
• Strong organisational and coordination skills.
• Excellent communication and relationship-building skills.
• Experience working with multiple stakeholders and partners.
• A commitment to improving access to support for underserved communities.
Contract Information
• Freelance Fixed-Term Contract
• £225 per day
• 38 contracted days (£8,550 contract value).
• July 2026 – March 2027
• Flexible working arrangements
To Apply
Please submit via CharityJob:
• A current CV.
• A covering statement (maximum two pages) outlining your suitability for the role and relevant experience.
For full details of the role, responsibilities and person specification, please refer to the attached Job Description.
We particularly welcome applications from candidates with experience supporting Black, Asian and ethnically diverse children, young people and families.
We reserve the right to close this vacancy early should a suitable candidate be identified before the advertised closing date.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
As our Impact and Evaluation Lead, you will play a vital role in helping Bible Society understand and demonstrate how our work is making a difference in people’s lives, communities and cultures around the world. Sitting within our Research and Impact team, this role leads the design and embedding of a robust organisational impact framework, supporting colleagues across England, Wales and our global partnerships to measure what matters and to learn what helps people engage with the Bible in meaningful ways. From shaping theories of change and evaluation approaches to analysing data and sharing insights with senior leaders and trustees, you will ensure evidence and learning are at the heart of our mission and strategy.
We are looking for someone who brings strong analytical expertise alongside excellent people skills, and who enjoys helping teams use evidence, learning and insight to improve their work. If you have experience designing and delivering impact or evaluation frameworks, confidence using qualitative and quantitative research methods, and a desire to see learning shape mission and strategy in a Christian organisation, we would love to hear from you.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Senior Digital Marketing Executive
Salary: £48,396- £55,644 per annum + benefits
(We normally offer a starting salary at the start of the range)
Based: Islington, London – hybrid working
Closing date: Sunday 28th June 2026
Location: Islington, London. We aim to create an environment where everyone can contribute to the best of their abilities. Our hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 40% of the time. Reasonable adjustments will be made to support individual needs.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
This Senior Digital Marketing Executive role is the dream job for someone who wants to apply their skills and experience as a digital marketer and fundraiser to support Greenpeace’s mission to halve emissions and restore biodiversity.
Job requirements
You will achieve this by:
- Project managing a range of digital marketing and fundraising campaigns to drive income – from ideation and strategy through to implementation and evaluation.
- Managing a busy pipeline of social media content - creating content yourself, and working with a network of creators and freelancers to keep our content sector-leading
- Being adaptable and highly organised - allowing you to excel in a campaigning organisation where things change often.
- Collaborating effectively with a range of internal stakeholders - helping to engage and make the most of in-house expertise
- Analysing results - using data and insights to test and learn and iteratively improve campaign and fundraising performance.
- Championing anti-racist values – tailoring your approach to those with different perspectives, and helping Greenpeace to reach a broader more diverse audience.
About you
You’ll be an experienced digital marketing professional who cares about environmental issues and aligns with Greenpeace’s values. You’ll thrive in a role which is creative, collaborative and fast-paced and you’ll supercharge this with a strategic mindset - making use of data, trends and insights to test-and-learn constantly towards better marketing and fundraising performance.
By joining the Paid Digital team, you’ll develop a deep specialism in paid social media, digital marketing and fundraising, and will be responsible for specific channels, as well as a range of new products and innovations. You’ll be motivated by playing a vital role in growing Greenpeace’s supporters and helping to meet our ambitious fundraising targets which power our vital campaigns.
Essential criteria for success
- Project management - Demonstrable experience planning and delivering multi-channel digital campaigns or projects from start to finish in a project lead role.
- Paid social media - Hands-on experience working with a range of social media platforms such as Facebook, Instagram, Tiktok, Reddit, YouTube, and/or Google Ads.
- Organisation - Proven track record managing competing demands across multiple projects.
- Collaboration - A clear communicator who is able to work effectively with a range of people.
- Data analysis - Able to analyse and interpret social media campaign performance data across multiple channels.
- Commitment to diversity and anti-racism - Can speak to tangible, personal examples of how you have demonstrated a commitment to diversity and anti-racism in your work.
We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme.
We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
To apply
For further information including the job description, please download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
If you have any questions, please email us. Please note that this email address is only for information. All applications have to be filled out on the website and cannot be submitted via email.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
Closing date: Sunday 28th June 2026
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
-
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
-
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
-
Minimum three years' experience in a CRM, ticketing, audience data or related role
-
Advanced knowledge and practical experience of Tessitura
-
Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
-
Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
-
Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Are you a strategic leader who can bring clarity, direction and momentum during periods of change?
Great Ormond Street Hospital Charity is looking for a Head of Impact and Grant Communications to lead a critical function during an important transition year for the organisation. This up to 12-month maternity cover role will provide leadership and continuity as we begin delivering against our new organisational strategy—helping ensure our teams, priorities and ways of working remain aligned, focused and effective.
This is a senior leadership role that sits at the heart of how the charity understands, measures and communicates its impact. Working across impact measurement, evaluation and grant communications, you’ll help shape how we tell the story of the difference our funding makes for seriously ill children and their families—using evidence, insight and storytelling to support strategic decision-making, fundraising and organisational priorities.
We’re looking for someone who can confidently lead through complexity and change: someone who brings strong judgement, emotional intelligence and the ability to create clarity in evolving environments. This role requires a collaborative and supportive leader who can empower specialist teams, build strong relationships across the organisation and maintain momentum across a broad and varied portfolio of work.
You do not need to be a deep technical specialist across every area of impact measurement or grant communications. What matters most is your ability to lead high-performing teams, connect people around shared goals and ensure important work continues to move forward with confidence and focus.
This is a unique opportunity to help shape the foundations of a new strategic chapter for GOSH Charity—supporting work that ultimately helps give seriously ill children the best chance, and the best childhood, possible.
Salary
The salary for this role is £77,919 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this position is up to a 12 month fixed term contract.
Key Responsibilities
- Lead the Impact and Grant Communications function during a year of strategic transition, ensuring teams remain focused, supported and aligned around organisational priorities.
- Provide leadership and oversight across impact measurement, evaluation and grant communications activity, ensuring high-quality delivery across the department.
- Support the development of strong foundations for the first year of the charity’s new strategy, helping shape processes, priorities and ways of working alongside the senior leadership team.
- Oversee how the charity measures, evaluates and communicates impact, ensuring evidence and insight are used effectively to inform decision-making and storytelling.
- Lead and support teams responsible for communicating the impact of grant funding across fundraising, communications and external audiences.
- Build strong relationships with senior colleagues, researchers, hospital partners, Trustees and external stakeholders, acting as a trusted and collaborative partner.
- Support strategic communications activity linked to major organisational priorities, including high-value funding cases, reporting and thought leadership.
- Use insight, evidence and evaluation to help identify opportunities, strengthen strategic thinking and support continuous improvement across the organisation.
- Provide leadership, coaching and support to managers and specialist teams, creating an environment where people feel empowered, informed and able to do their best work.
- Represent the directorate at senior meetings, committees and external events as required.
Skills, Knowledge and Expertise
- Leadership experience within a charity, healthcare, research, policy or related environment.
- Experience leading teams through periods of change, growth or organisational transition.
- Strong strategic thinking and prioritisation skills, with the ability to balance immediate delivery with longer-term organisational goals.
- Excellent relationship management and influencing skills, including experience working with senior stakeholders and partners.
- Experience communicating complex information clearly and effectively to a range of audiences.
- Experience leading or overseeing complex programmes, functions or cross-organisational projects.
- Ability to interpret and present insight, evidence and impact information in ways that are clear, engaging and accessible.
- Strong people leadership skills, with the ability to support, motivate and develop high-performing teams.
- A collaborative and thoughtful approach, with strong judgement and the ability to navigate ambiguity and change with confidence.
This is a high-impact leadership role at a pivotal moment for the organisation; an opportunity to help shape how GOSH Charity understands, measures and communicates its impact while supporting teams and stakeholders through an important year of strategic transition.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Job role:
In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.
This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.
Key responsibilities:
Strategy & Leadership
- Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
- Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
- Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)
Donor Engagement & Stewardship
- Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
- Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
- Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.
Campaign Management
- Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
- Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.
Data & Insights
- Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
- Produce regular reports to inform decision-making and demonstrate impact.
Collaboration & Integration
- Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
- Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.
Skills & Experience:
Essential
- Demonstrable experience delivering successful Individual Giving campaigns, with strong knowledge of multi-channel direct marketing techniques
- A proven track record of income generation, supporter acquisition and retention, and delivering against financial targets and budgets
- Experience in managing and reporting on income and expenditure budgets, with proven experience meeting or exceeding income targets
- Experience and knowledge of digital tools, channels and tactics for raising money from individuals and deepening engagement
- Experience of using audience insights and segmentation tactics to improve results
- Creative thinker with a proactive approach to problem-solving and innovation.
- Collaborative, able to work effectively across teams and support our collective success
- Strong understanding of donor stewardship and relationship management
- Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences
- Analytical mindset with experience in using CRM systems to report on performance and optimise campaigns
- Highly organised with strong project management skills and the ability to manage multiple priorities.
- Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
- Line management and team development experience
Desirable
- Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
- Experience developing new income streams within Individual Giving
The client requests no contact from agencies or media sales.
Senior Direct Marketing Executive
Salary: £48,396- £55,644 per annum + benefits
(We normally offer a starting salary at the start of the range)
Based: Islington, London – hybrid working
Closing date: Sunday 28th June 2026
Location: Islington, London. We aim to create an environment where everyone can contribute to the best of their abilities. Our hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 40% of the time. Reasonable adjustments will be made to support individual needs.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
This role is perfect for an experienced direct and digital marketer passionate about engaging people to support our mission to halve emissions and restore biodiversity. You will support the development of specific one-off donation strategies. You’ll be responsible for the development and implementation of complex fundraising campaigns, designed to inspire new and existing supporters to give one off gifts through a range of channels and products, from email and mailing appeals to digital ads and merchandise.
Job requirements
In a typical week you could:
- Draft a multi-channel engagement plan and supporter journey for an upcoming campaign that inspires new and existing supporters to donate one-off gifts
- Write, build, send a fundraising email reacting to a current event - reviewing the great performance and then influencing colleagues to make space to prioritise a reminder email next week.
- Brief a designer on the creation of a new t-shirt, and a content creator to generate ideas on ways to promote it to our target audience
- Collaborate with our Data, Insights and Web team to review the tests we plan to run in the next quarter, building in new ideas you generate together into our Direct Marketing and Email testing roadmap.
- Lead on a mailing project that spans multiple teams, liaising with our print partner and fulfilment house to deliver to print deadlines and manage the follow up communications to thank donors.
- Actively championing anti-racist values – tailoring your approach to those with different perspectives, and helping Greenpeace to reach a broader more diverse audience.
About you
You will love autonomy and will enjoy working collaboratively across the fundraising department and wider organisation. You’ll already have plenty of marketing experience to bring, and you’ll be able to take a strategic approach to delivery, independently taking on a key area of the direct marketing programme. You’ll be fully responsible for the assessment of the fundraising campaigns that you lead, and you’ll be focused on optimising performance to deliver income to power our fundraising and our campaigns.
Essential criteria for success
- Leads multi-channel direct marketing campaigns - Proven, hands-on experience in strategising, developing, and leading complex, multi-channel direct marketing campaigns to generate income. Specifically through mass email and mail campaigns and digital journeys.
- Makes data driven decisions - Able to analyse and interpret campaign performance data across multiple channels, forecasting and tracking results, and drawing out meaningful insights and translating them into clear recommendations to improve future results.
- Delivers an exceptional supporter experience - Proven ability to lead on the development of engaging fundraising creative that inspires a target audience to donate
- Organisation and prioritisation - Proven ability to manage competing demands across multiple projects with limited capacity, including how they make and communicate prioritisation decisions and see tasks through to a clear outcome.
- Collaborative and uses influence - Able to demonstrate a time they have successfully brought others round to their point of view, showing skills in persuasion, clear communication, and navigating different perspectives constructively.
- Committed to Diversity and Anti-Racism - Can give concrete, personal examples of how they have demonstrated a commitment to diversity and anti-racism in their work
We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme.
We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
To apply
For further information including the job description, please download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
If you have any questions, please email us. Please note that this email address is only for information. All applications have to be filled out on the website and cannot be submitted via email.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
Closing date: Sunday 28th June 2026
- Full-time (35 hours/week)
- Fixed-term contract, 12 months
- Hybrid working (minimum two days per week in central Edinburgh office)
- Starting salary £38,087 per annum
- Closing date: Wednesday 24 June 2026, 23:59
About the RSE
The Royal Society of Edinburgh (RSE) is Scotland’s National Academy. Through the expertise of our Fellowship and the work of our staff, we bring together knowledge, ideas, and people to help address the most important issues facing Scotland and the wider world.
Our Fellowship of over 1,800 individuals spans academia, business, public service, the arts, and civil society. Alongside this, the RSE delivers a wide-ranging programme of research support, policy advice, public engagement, and international collaboration.
We are a collaborative, purpose-driven organisation with a strong commitment to supporting our people and promoting a positive and inclusive working culture.
Our small team is about to become a wee bit bigger. You may spot several roles advertised across the RSE this summer. These opportunities reflect investment in our people and future priorities as we grow our ambition to make knowledge useful.
About the role
We are seeking an experienced membership engagement professional to plan and deliver dynamic programme of activities for our Fellowship. Informed by insight gathered through a recent Fellows’ survey, you’ll help shape a more connected and active membership, ensuring activities align with the RSE’s mission of “knowledge made useful”.
Working closely with Fellows and colleagues across the organisation, the Membership Engagement Officer will plan and deliver a varied programme of events, networking, and engagement opportunities. You will also collaborate with the Communications team to develop targeted, meaningful content that strengthens relationship and encourages participation.
This is a new and exciting role focused on building a culture of active engagement. You’ll convene and support an advisory group, evaluate the impact of activities, and continuously refine the programme using data and feedback.
About you
You will bring:
- A minimum of 3–5 years’ experience of delivering membership engagement activities in a similar context
- Proven experience of strategically planning engagement in response to insight
- An understanding of membership organisations, professional and/or interdisciplinary networks
- Experience of working with a CRM system (Customer Relationship Management)
- Strong collaborative and communication skills
This role is ideal for someone who enjoys bringing an engagement strategy to life with measurable results. As a Fellow-led organisation, this role would suit someone who can bring great ideas whilst working in a collaborative and consultative way.
How to apply
To apply, please complete the online application via BreatheHR. At the document upload stage, please ensure you provide both required documents:
- A CV (maximum two A4 pages) outlining your relevant skills and experience
- A cover letter (maximum one A4 page) setting out your suitability for the role and your interest in working at the RSE
Applications must be submitted by 23.59 Wednesday 24 June.
Interviews for this role will take place Monday 7 or Tuesday 8 July at the RSE in Edinburgh.
Please note that the RSE is not in the position to sponsor work or student visas. Pre-employment screening will include the necessary right to work in the UK checks as well as reference checks.
Knowledge made useful
The client requests no contact from agencies or media sales.
Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)
Are you a skilled operations professional with a background in finance?
We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.
You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.
Who we are:
Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.
What you’ll do:
Finance
- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.
Operations
- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.
Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.
What we're looking for:
You'll be a motivated and experienced professional who is passionate about making a difference. You should be:
- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.
If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.
We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:
- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health
Building a diverse and safe team:
At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.
Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).
Early applications encouraged!
This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!
The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.
Apply today and tell us why you'd be a great fit for our team.
Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.
We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.
The client requests no contact from agencies or media sales.




