Internal engagement officer jobs
Job Title: Senior Marketing Officer
Reporting To: Marketing and Communications Manager
Salary: £31,125 – £39,926
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.
Main Duties/Tasks
Strategic Planning, Leadership & Performance: ·
- Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
- Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Represent the marketing function in cross-departmental planning.
- Develop marketing processes, templates and workflows to improve team efficiency.
- Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
- Lead regular one to ones with team members.
- Ability to provide strategic marketing integration advice for fundraising campaigns
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
Campaign Delivery, Content & Channels:
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Creative and powerful copywriting skills aligned to the values of the Charity.
- Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams
- Collaboration within the marketing team across branded social channels to drive growth and engagement
- Collaborate with the Trust Comms team for campaign and content capture.
Stakeholder Management, Brand & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
- Upholding of brand positioning to always agreed guidelines.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line managerOur Values
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Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
- Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
- Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
- Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
- Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
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*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Job Closes: Tuesday 5th May, 12pm
Interviews: Thursday 14th May
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
1. How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
2. Why do you want to work for Alder Hey Children’s Charity?
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
At Breast Cancer Now, we’re looking for a creative and proactive media and PR officer to join our ambitious team, as we continue to leverage our being the ‘go-to’ press office for breast cancer and position the charity as ‘determined leaders’ in our field.
This varied and exciting role plays a critical part in helping the charity build its profile through effective and compelling PR and media relations. The post holder will plan, deliver and respond to opportunities across all areas of the charity’s work, from highlighting our world-leading breast cancer research and raising awareness of our public health messaging to promoting our fundraising appeals, brand development, support services and supporting our policy and campaigning work.
The post holder will work closely with a variety of internal and external stakeholders, including people with lived experience of breast cancer, our nurses, researchers, and corporate partners, alongside building strong and trusted relationships with national and regional journalists to secure high-quality targeted media coverage. Every day will be an opportunity to make a positive difference for anyone affected by breast cancer.
About you
An excellent communicator, you’ll have a strong working knowledge of the UK’s media landscape and experience of delivering impactful results in a fast-paced environment.
You’ll be innovative, creative and sensitive in your approach to raising the profile of the charity and all its areas of focus, bringing fresh ideas to engage the media and always ensuring patient voice is at the heart of our work.
You’ll be confident in building trusted, influential relationships with journalists and leverage compelling coverage across all national, consumer, regional and tradeprint, broadcast and online media through these. You’ll collaborate with internal colleagues from across the charity to deliver powerful results, and work closely with external partners, researchers, and service providers. You’ll also play a pivotal role in supporting the smooth running of the media and PR team, including through being responsible for the day-to-day liaison with external suppliers (eg media monitoring) and overseeing the collation of information for key reports (including CEO report to Board of Trustees).
With an instinct for what makes a good news story, you’ll be adept at juggling priorities and deadlines and thrive in an exciting and fast-paced press office, where you’ll be well supported by our talented and welcoming team.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 15 April at 09am
Interview date week commencing 20 April
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
What you will be achieving
As a key member of the Academy’s Policy Team, the Senior Policy Officer will play an important role at a critical moment for the organisation. This role will help the Policy team to plan and deliver a new set of priorities for 2026/27. Relevant priorities for this role include, but are not limited to:
- Improving health outcomes in the UK and internationally.
- Mobilising the UK health research system to turn discovery into practice.
- Making the UK the best place in the world to have a career in medical sciences.
Within these overarching priorities, there are some distinct policy programmes the incoming Senior Policy Officer is likely to work on, which could include:
- Maximising the impact of medical sciences in prevention and early detection.
- Transforming the generation and application of clinical evidence to speed up translation from discovery to patient impact, ensuring equitable inclusion of underserved groups.
- Making the UK a global leader in responsible, effective and equitable AI and data use across the biomedical sciences.
- Conducting a foresight exercise to identify high-impact innovations that will be critical within the near future and ensure the health system is enabled to support them.
The Senior Policy Officer will be line managed by a Policy Manager.
What you will be doing
As Senior Policy Officer, you will lead on or support a range of policy projects and activities to inform and influence the policy landscape in accordance with Academy priorities. This work may include leading on or supporting the following:
- Major working group studies and corresponding outputs.
- Informing and responding to Government set pieces and announcements.
- Consultations and rapid responses, and shorter position papers.
- Roundtables, workshops, and other relevant policy events.
- Correspondence and briefings for senior stakeholders.
- Working closely with Fellows and other experts to identify and analyse key policy issues, gather data and expert opinion. Construct impactful conclusions and recommendations to advise internal and external stakeholders.
- Delivering implementation and follow-up activities on policy recommendations across external audiences and stakeholders.
- Maintaining an excellent understanding of the policy landscape by monitoring developments and key policy issues, including the use of animals in research (please see the Academy’s statement on the use of animals in research).
- Scoping potential new areas of policy work, and/or identify opportunities for the Policy Team.
External engagement
- Collaborating with organisations from academia, Government, healthcare, industry and the charity sector.
- Maintaining and developing an effective network of contacts across the sector (including our Fellows) to inform and increase the impact of policy work.
- Representing the Academy at external meetings, parliamentary engagements (such as the All-Party Parliamentary Group on Life Sciences) and political events (such as party conferences).
Supporting the Academy’s wider functions
- Supporting the Academy’s briefings and parliamentary monitoring functions.
- Coordinating across a wide range of Academy functions, including its Briefings, Impact, and Events capabilities, to maximise the effectiveness of policy work.
- Working with the Communications and Engagement teams to co-develop relevant outputs and activities.
- Briefing senior stakeholders for high-level meetings and events where necessary.
- Supporting the development of core scripts on priority policy topics across the Policy team.
- Supporting the Monitoring and Evaluation team with monitoring the policy team’s impact.
Budget and line management
- Occasionally managing policy budget lines.
- Occasionally supervising policy interns and placement students.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buying and selling leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Wednesday, 22 April 2026.
Interview date: Thursday, 7 May 2026 (held online).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
Education Development Officer (part-time, Monday–Wednesday)
Job Type: Permanent
Hours: 21 hours per week (Monday–Wednesday). This role is offered as part of a job share, with the postholder working alongside an existing Education Development Officer who works 2 days per week.
Department: Education and Training / Professional Learning and Development (PLD)
Salary: £18,266.40 pro rata (FTE £30,444)
Reports to: Head of Professional Learning and Development
Location: Hybrid – CoSRH Office (London Bridge) and home working
About You
Do you have a proven track record of operationally managing the end-to-end delivery of education and training programmes from conception to execution and evaluation? If so, we’d love to hear from you?
You must be a motivated and proactive individual who is able to work with a range of stakeholders to deliver our organisation's PLD portfolio and growth initiatives. The role requires an individual with the drive to create, deliver and maintain a comprehensive portfolio of programmes that support the continuous professional development of healthcare professionals working in sexual and reproductive healthcare.
This post is part of a job share arrangement. You will work closely with the other Education Development Officer to ensure continuity, handover and shared ownership of the PLD portfolio. This will require strong communication, collaboration and planning to ensure seamless delivery across the week.
The Role
As the Education Development Officer (EDO), you’ll work closely with CoSRH staff, clinical subject matter experts, organisational partners and suppliers to help develop, design, build and maintain the delivery of high-quality education and training programmes and resources. Working as part of a small, dynamic team you will enjoy the pace of a varied portfolio of activities as well as offering excellent member and learner services.
In this role, you will be successful if you are able to:
- Deliver education programmes smoothly and consistently, with excellent learner experience
- Build trusted relationships with clinical and internal stakeholders
- Balance operational delivery with continuous improvement and innovation
You’ll….
- Work with a range of stakeholders to develop and maintain innovative learning programmes that include quality, relevant content that enhance CoSRH visibility and stakeholder engagement.
- Negotiate and manage relationships with a variety of suppliers including internal service suppliers (such as members support, marketing, business development, finance) as well as clinical and educational subject matter experts.
- Support the best user experiences for learners, candidates and trainers. This will include dealing with enquiries, the processing of application and member support tickets.
- Work with digital learning technologies, including database, learning management systems, mentoring platforms.
- Use data and other information to measure and report on performance to determine educational impact, stakeholder satisfaction and return on investment.
You will have:
- A degree level qualification or equivalent experience.
- Experience within a busy professional learning and development function for a minimum of 3 years.
- A strong operational management approach with the ability to coordinate multiple complex programmes simultaneously.
- Experience in developing learning that is delivered in-person and through a variety of digital systems.
- The ability to work independently in a pressurised environment to successfully manage a busy workload as well as being a proactive, considerate team member.
- The ability to assimilate information effectively and to offer creativity and problem solving to mitigate risks and issues.
- Excellent communications and interpersonal skills with a range of stakeholders with the ability to confidently report on their portfolio.
- Excellent Microsoft Office skills, in particular knowledge of Office 365
Desirable:
- Project Management/Coordination qualification
- CIPD Certificate in Training (or equivalent)
We will offer you:
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



Purpose of the job
This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring young people are at the centre of our work at UK Youth.
The Youth Development Officer (Towns & Cities of Social Action), will support the development and delivery of youth participation in our place-based work with the #iwill Movement and UK Youth Network. You will create positive relationships with local youth organisations and young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage different communities of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.
About UK Youth
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come:
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We back youth work leaders with the evidence, connections, and investment they need to thrive.
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We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.
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And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.
Key responsibilities
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Ensure partners and young people in our eight #iwill Towns & Cities of Social Action (TaCSA) understand and feel connected to the #iwill movement through consistent communication, engagement in opportunities, and inclusion in movement development discussions/activities.
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In partnership with our partners in the TaCSAs, develop and deliver a programme of youth development and social action activity, with emphasis on those communities.
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Working closely with the Communications team, co-create and support communications that profile youth voice, platform stories, and showcase impact through digital and traditional media.
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Facilitate opportunities for young people to build their confidence, skills and leadership through volunteering, campaigning and social action opportunities.
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In partnership with the Nationally-focused Manager and Officer, ensure young people from our TaCSAs have access to opportunities to influence and take action at a national level as well as in their local area.
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Coordinate and support on youth-facing campaigns and events such as Power of Youth Day, #iWill Week, and key regional activities.
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Ensure opportunities for young people prioritise inclusion and accessibility for those who might need additional support and encouragement to step up and engage.
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Support young people to create digital content (e.g. blogs, videos, social posts) and partner with them to tell their stories across local and national platforms.
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Develop content on agreed digital platforms to engage and connect young people and networks across the UK.
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Organise and manage logistics for youth activities: prioritising safeguarding, appropriate briefings, communication promotion and stakeholder coordination.
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Engage with partners and stakeholders—youth workers, media, funders, local authorities—to build alliances, increase visibility of youth-led work and encourage new opportunities.
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Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns.
Experience we're after
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A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of contextual safeguarding and data protection is highly desirable.
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Experience of working with young volunteers and/or social action projects.
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Demonstrated experience in digital engagement and communications activities—especially creating content with young people.
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Experience of using digital platforms to engage networks and communities.
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Proven track record of project coordination, event management, or logistical planning within a youth or voluntary sector setting.
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Experience working in place-based contexts and understanding how to engage local communities and young people meaningfully.
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Confident engaging with and coaching young people to take on new opportunities, lead campaigns, tell their stories, or influence decisions.
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Familiarity with facilitating groups sessions and workshops is highly desirable.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 24th April 2026 at 23:59pm (midnight)
Provisional Interview Dates: 5th & 6th May 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for London and the Home Counties. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.
Key Details:
- Location: Home-based (London and Home Counties team), with regular travel across London and the South, including evening meetings and occasional overnight stays.
- Hours: Full-time, 37.5 hours per week
- Salary: £24,784.56 per annum rising to £27,840.90 (discretionary London weighting may apply) travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: Sunday 12th April 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.
Role Overview:
The Flood Engagement Officer will support the London and Home Counties community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
- Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
- Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
- Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
- Data Management: Provide data to help evaluate and support engagement activities.
- Support the Senior Team: Assist in broader tasks and activities as required by the senior team.
About You:
The ideal candidate will be:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
- Collaborative: A team player with a solution-focused mindset.
- Skilled in Engagement: Experience or an interest in community engagement and building relationships.
- Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.
You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Application Process:
To apply, please submit the following:
- CV (maximum 2 pages) with your current address.
- Supporting Statement (maximum 1 page) demonstrating how your skills and experience align with the role.
Please include details of how you heard about the position.
This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT KIDS CANCER CHARITY
Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond.
We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy.
JOB DESCRIPTION
The Individual Giving Manager will lead the development of Kids Cancer Charity’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.
A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.
The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.
JOB PURPOSE
To develop, launch, and grow Kids Cancer Charity’s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Develop Kids Cancer Charity’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
- Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.
Supplier and Partner Development
- Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
- Lead onboarding and manage delivery to agreed standards, budgets and timelines.
Supporter Engagement and Campaign Development
- Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
- Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
- Build audience understanding through segmentation, insight and experimentation.
- Work closely with other teams to embed Individual Giving into the organisation.
Product Development
- Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
- Produce product business cases with KPIs, budgets, phasing and implementation plans.
Reporting and Evaluation
- Establish reporting and monitoring frameworks for Individual Giving activity.
- Use early data and insight to inform decision‑making, future planning, and product development.
- Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
- Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the General Manager,
- Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
- Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
- Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
- Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
- Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
- Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of Kids Cancer Charity’s mission, values and strategic priorities.
- Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
- Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
- Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
- Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
The client requests no contact from agencies or media sales.
At Special Olympics GB, we are committed to driving meaningful impact through our ambitious growth strategy, Inclusion in Action, which guides everything we do as an organisation. To accelerate this impact and expand our reach, we are looking to grow our team with a key role that will drive forward our future organisational growth in alignment with our strategy. We’re looking for someone who enjoys meeting new people, building relationships and bringing energy to community activity. Our partnership with Fuller, Smith & Turner is rooted in community. With more than 330 pubs, inns and hotels across the South of England, Fuller’s provides a powerful platform to connect local communities with Special Olympics GB clubs, athletes and families. We are looking for an energetic and people-focused Community Partnerships & Engagement Officer to lead the day-to-day activation of this partnership. This role will focus on building relationships across the Fuller’s pub estate, connecting pubs with local Special Olympics GB clubs and helping bring the partnership to life through events, volunteering, fundraising and storytelling. This is a highly people-focused role that involves regular travel, building relationships with pub managers and teams, and helping them find simple and meaningful ways to support Special Olympics GB in their communities.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for this role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic letters will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services? Do you understand the challenges facing the Gypsy Roma and Traveller community? Can you offer practical advice and support to those in need in areas of housing, health and benefits?
We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey. We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.
To apply for this role please read the job description and person specification.
The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.
We are passionate about equality and welcome applications from all sections of the community.
Main purpose of the job:
- To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
- To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
- To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
- To provide advice to statutory and other partners on working with GRT communities.
- To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.
Main tasks
- Support individuals in managing finances and benefit claims.
- Help individuals to find appropriate accommodation.
- Advise individuals in setting up and maintaining a home or tenancy.
- Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
- Signpost to culturally appropriate legal services.
- Give support in understanding domestic abuse and signpost to support
- Help carers and young carers identify themselves and know how to access support
- Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
- Signpost individuals to places they can develop domestic/life skills.
- Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
- Signpost individuals to gain access to other services, as required.
- Support individuals to use digital and online services
Supporting other organisations working with GRT communities
- Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
- Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
- Advocate for Surrey’s GRT community through social media, letters and articles, as required
- Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
- Create effective partnerships
Other responsibilities
- Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
- Contribute to internal meetings and communications.
- Advise management team and the Board about GRT matters.
- Meet with and report as required to project funders
- Safely file and store client data and meeting notes
- Carry out risk assessments for lone working with clients
Contract
- This is a permanent contract subject to funding. We are committed to flexible working.
- Secondment applications will be considered
- A satisfactory Enhanced DBS check will be required to undertake this post
Benefits
- 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
- Pension scheme, contributing 5% of salary. Under auto-enrolement, eligibility to join is after three months.
- Flexitime system.
- Employee assistance programme.
Person Specification
Essential Skills & Experience
- Experience giving advice, guidance and signposting
- Knowledge of housing, health and benefit systems and processes
- Experience of working to agreed targets and deadlines
- Good IT skills including Office applications and databases.
- Ability to plan, balance and manage multiple priorities
- Access to transport for regular travel within Surrey (for which mileage can be claimed)
- Ability to simplify and explain complex processes
Desirable Skills & Experience
- Experience of working with GRT communities, and knowledge of the challenges
- Experience of working or volunteering in a not-for-profit organisation
- Ability to function with a degree of independence
- Lone Working experience
- Report writing for varied audiences
- Good IT skills including experience using Office applications, databases and social media
- Experience of dealing with conflict
- Strong understanding of Equality and Diversity
- Understanding of Safeguarding principles for vulnerable communities
Personal Qualities
- Ability to take initiative and responsibility for your work
- Strong organisational skills
- Empathy with clients, local authorities and colleagues
- Able to work flexibly and to multi-task
- Resilience
- Honesty, integrity and respectfulness
- Persuasive interpersonal skills
The client requests no contact from agencies or media sales.
Context and Purpose of the Role
After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.
GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.
With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.
The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.
Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months
GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.
Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.
The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection.
Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.
1. Strategy, Governance & Risk
- Provide overall leadership and strategic development of the charity.
- Oversee and report on organisational performance to the Board of Trustees quarterly.
- Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
- Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
- Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
- Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
- Lead on crisis management and serious incident reporting.
- Prepare high-quality written reports for Board and sub-committee meetings.
- Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
- Enable Trustees to fulfil their governance responsibilities effectively.
- Engage relevant professional expertise where appropriate to support decision making.
2. Operations, Education & Farm
- Ensure operational resilience, deputising and covering critical functions during staff absence.
- Work closely with Education Leads to develop the quality of our educational
- programmes, ensuring they align with agroecological principles.
- Ensure thorough Risk Assessments are completed, communicated, and
- implemented for all activities and programmes.
- Support the income generation strategy for the Farm.
- Support the Farm Manager with infrastructure development, including planning permission applications.
3. Finance & Fundraising
- Act as the main point of contact for the charity’s accountants.
- Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
- Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
- Oversee effective impact reporting with the Head of Fundraising.
- Develop and implement plans to improve cost-efficiency.
- Support the completion of large and complex fundraising bids.
4. Partnerships
- Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
- Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.
5. Marketing & Profile
- Oversee the charity’s overall marketing and communications strategy.
- Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
- Build and enhance the charity’s public profile through events, speaking engagements, and external representation.
6. People, HR & Safeguarding
- Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
- Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
- Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
- Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
- Oversee HR processes including appraisals, performance management, and professional development.
- Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
- Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.
7. Values & Culture
- Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
- Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
- Champion a culture of reflection, evaluation, and continuous improvement.
- Centre community voice in decision making, governance, and organisational strategy
Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads
This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
Person Specification
Essential Personal Qualities
- Strong alignment with GROW’s mission, agroecological principles, and organisational values.
- Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
- and with empathy.
- Resilient and adaptable.
- Calm under pressure.
- Collaborative by nature and solution-focussed in approach.
- Strong commitment to inclusive working practices and social justice.
Essential Experience
- Significant experience working in a Senior Leadership role within a not-for-profit,
- education, and/or environmental sectors.
- Experience of building and maintaining successful partnership work, for example
- with farms, schools, local authorities, funders, and/or community organisations.
- Significant experience of managing and developing staff and freelancers in a
- small team.
- Proven ability to lead organisational strategy and translate it into operational plans.
- Experience working with, and reporting to, a Board or governing body.
- Experience of financial management, including budgets, forecasting, and working with accountants.
- Track record in contributing to fundraising, including securing major bids.
- Strong understanding of governance, compliance, and risk in a regulated environment.
- Experience of safeguarding within an education, youth, or community context.
- Understanding of legal, progressive and inclusive HR systems and policies.
- Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
- Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.
Essential Skills & Abilities
- Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
- Skilled and inclusive people manager, able to motivate, develop, and challenge others.
- Excellent, adaptable and confident communication skills.
- Ability to prioritise and manage a broad and competing workload.
- Effective decision-making and ability to work independently with accountability.
- Strong relationship-builder with credibility across diverse stakeholders.
- Ability to lead teams through change and uncertainty.
- Strong organisational and administrative capability.
- Sound judgement and a high level of discretion when handling confidential or sensitive matters.
Desirable
- Experience or knowledge of agroecological farming.
- Experience working with local councils, schools, academy trusts, and authorities.
- Knowledge of charity and regulatory frameworks.
- Knowledge of the local Barnet area.
EVERYONE IS WELCOME
At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences.
We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.
Digital Volunteer Engagement Officer
Leith, Edinburgh / Hybrid, will consider remote working
£25,500 per annum, pro rata
Permanent, Part time - 17.5 hours per week
About us:
For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The Role:
We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.
In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.
This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required.
Main objectives
- Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
- Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
- Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
- Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
- Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
- Promote and further develop a volunteering culture for the Trust.
The successful candidate will ideally:
- Have experience creating a range of high-quality digital engagement resources
- Have experience using Content Management Systems
- Be motivational, enthusiastic and engaging
- Have excellent written and visual communication skills
- Have a good understanding of volunteer management and the volunteer experience
- Have a good understanding of GDPR and its relevance to volunteer management
What we offer:
- Salary sacrifice schemes including Cycle to Work & Pension schemes.
- We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
- One Wellness Hour per week
- Enhanced Pension rate upon completion of probation
- Sick Pay Allowance
- Enhanced Maternity/ Paternity Leave
- Training and Development
Closing date for applications: 26th April 2026, midnight
Interviews will be held on: WC 4th May
The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Job purpose
This role serves as a liaison for the BDA’s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation’s member led networks.
The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme.
In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members.
The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation.
Job context
The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members.
The Membership, Marketing and Communications Team delivers and maintains responsive
member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop.
All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders
Key areas of responsibility
Volunteer support and coordination
- Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services.
- Serve as a main point of contact for the BDA’s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level.
- Provide advice, support and guidance to BDA specialist group and branch volunteers as required.
- Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place.
- Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels.
- Support volunteer recruitment activity and deliver inductions for volunteers.
- Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches.
- Attend group and branch meetings and events as required, representing the BDA.
- Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work.
- Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements.
- Support groups and branches to develop relationships with relevant internal and external stakeholders.
Resource, governance and development
- Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network.
- Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers.
- Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering.
- Support the Events and Volunteer Teams to deliver the BDA’s annual volunteer support day.
- Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes.
Communications
- Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by:
- Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine.
- Facilitate regular volunteer networking.
- Update content and develop content for the volunteer hub.
- Develop and coordinate content relating to volunteers, groups and branches for social media.
- Support internal communications and updates.
- Manage the volunteer inbox and responding to member queries as required.
General
· Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects.
· Contribute to BDA office projects that support the organisation’s strategic and business plans.
· Travel as required to meet members, volunteers and other stakeholders.
· Undertake other duties as required.
· Comply with all relevant BDA policies and procedures.
Role Dimensions
Knowledge
This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering.
Work Complexity and Judgement
This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate.
Impact on reputational risk
This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation’s reputation and exercising sound judgement in assessing and mitigating risk.
People management and leadership
This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.
The client requests no contact from agencies or media sales.
The Engagement Development Executive plays a key operational support role in supporting the charity’s engagement development activity. The role ensures that information, reporting, and resources are accurate, current, and accessible, enabling the organisation to respond effectively to funding opportunities, partnerships, and engagement needs while clearly demonstrating impact for the families we support.
Working closely with and in support of the Programmes Manager, the postholder underpins proposal development, reporting, and stewardship by coordinating high‑quality engagement, project, and impact information across teams.
Key Responsibilities
Reporting, Data & Insights
- Collate engagement, project, and impact reports, ensuring accuracy, consistency, and readiness for internal and external reporting.
- Maintain dashboards and trackers, ensuring data is current and supports effective decision‑making and accountability.
- Develop and update impact report templates to ensure consistent reporting across partners and funders.
Porposal & Pipeline Management
- Manage the proposal pipeline tracker, maintaining accurate records and reporting readiness.
- Collate and organise proposal information required for submissions, ensuring deadlines and funder requirements are met.
- Support proposal development by aligning appropriate family case studies, testimonials, and feedback with funding opportunities.
Resource & Content Management
- Maintain the Engagement resource library, ensuring content remains relevant, up to date, and easily accessible.
- Create clear, fundable opportunity information documents to support fundraising and partnership activity.
Stakeholder & Team Support
- Respond to requests from the Engagement team, providing timely support for proposal development and reporting needs.
- Provide coordination and administrative support to the Engagement Development Manager, including organising engagement, project, and impact information to support strategic planning, reporting, and oversight.
Knowledge & Experience
- Experience supporting engagement, fundraising, development, or programme activity within a charity or purpose‑led organisation.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Attention to detail, particularly when working with data, reports, and written content.
- Experience using trackers, dashboards, CRMs, or data management systems to maintain accurate records and reporting.
- Strong working knowledge of Microsoft Excel, with experience managing and presenting data; familiarity with Power BI or similar tools is desirable.
- Understanding of fundraising or proposal development processes, including the use of impact reporting and family case studies.
- Experience maintaining shared resources or knowledge libraries.
- Strong written communication skills, with the ability to write in line with organisational tone and values.
- A collaborative, proactive approach and the ability to handle sensitive information with care and discretion.
- A genuine commitment to RMHC’s mission, values, and focus on supporting families and creating impact.
Be the link between frontline care and system change
Behind every care provider is a story: challenges, pressures, innovation, and resilience.
At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.
We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.
Why this role matters
This role sits at the heart of NorCA’s impact. You’ll play a key role in:
- Building trusted relationships with providers across the region
- Turning real-world experiences into evidence that shapes decisions
- Delivering projects that respond directly to sector needs
If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.
What you’ll be doing
- Building relationships with care providers across our area
- Leading engagement activity (interviews, surveys, focus groups)
- Turning insight into clear reports and briefings
- Delivering projects from planning through to evaluation
- Working with a wide variety of stakeholder at all levels
What we’re looking for
- Experience in engagement, outreach, or stakeholder roles
- Strong relationship-building and communication skills
- Ability to gather and analyse qualitative/quantitative insight
- Experience managing projects or coordinating delivery
Why join NorCA?
- Play a visible role in shaping how adult social care is represented locally
- Work directly with senior leaders across the NHS and local authorities
- Take real ownership in a small team where your work has immediate impact
- Develop a broad skillset across communications, engagement, and delivery
- Flexible, supportive hybrid working
The Independent Voice of Adult Social Care Providers in Norfolk & Waveney.



The client requests no contact from agencies or media sales.





