British Exploring Society are looking for an enthusiastic individual to join our team to help develop and deliver our membership strategy and support our Members. We have exciting plans, including working more closely with our Members to ensure that their voices help drive and shape the future of the charity to which they are so central. We are looking for a candidate who has a sound understanding and proven track record of supporting a community, delivering membership and/or retention communication, as well as the ability to communicate well with a wide range of individuals with ease.

British Exploring Society is a world class youth development charity with a unique heritage, founded on the belief that challenging experiences can define lives, empowering and equipping young people with the courage, integrity, skills, resilience and motivation to make the most of their future.

Our Members are central to everything we are and do, and we have made a commitment to work more effectively with and on behalf of our community of Members. We employed a Membership Officer for the first time in 2018. Due to an internal promotion, we are now delighted to be re-recruiting for that role.

Key responsibilities:

• Manage Member enquiries through the membership inbox, telephone calls, mail and visits to the office.
• Plan, implement and deliver successful Member communications working with Engagement, Marketing and Fundraising stakeholders.
• Working to GDPR guidelines, manage and maintain Member data ensuring the CRM is accurate, up to date and GDPR compliant in relation to Member data.
• Manage and account for any budget allocated to membership development.
• Plan and implement regular giving communications and collections from Members.

Experience and skills:

• Minimum 2 years’ experience of working in membership, managing a defined interest community or network or supporting regular giving.
• Ability to identify the interests and motivations of stakeholder groups and tailor communications accordingly, ideally you will have some communications experience too.
• Excellent and adaptable written and oral communication skills.
• Excellent organisational skills.
• Experience of email communications software.
• Experience of email segmentation and targeted content.

Equal Opportunities

British Exploring Society is committed to equal opportunity and to building an executive and volunteer team that together represent a diverse variety of backgrounds, skills and perspectives on the world. The more inclusive we are, the better we think we will be at delivering our charitable aims.

What Happens Next?

Please send your CV and cover letter of no more than 2 sides of A4 clearly explaining your suitability for the role against this role description to: Kate Suart or visit our website.

Shortlisted candidates will be invited for interview.

In your application please let us know if you have an accessibility requirement, or if you need us to make any adjustments to the interview process. Thank you.

Interviews will be held week commencing the 7th September. Interviews will take place using Zoom web conferencing.

We regret that only shortlisted candidates will be contacted.

Thank you for your interest in this role.

Finance Officer

Glasgow   salary circa £20,243 per annum

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The finance officer will work with the Mary’s Meals UK Finance Team in providing day to day financial accounting and ensuring accurate, timely and efficient delivery of services for Mary's Meals.

Key duties include:

• Administering the purchase ledger, ensuring that all invoices and credit notes received have been checked and approved in an accurate and timely manner.
• Administering and reconciling company credit card expenditure.
• Checking employee expenses claims to ensure they are accurate and appropriately authorised.
• Counting cash received by the charity and prepare it for banking.
• Administering and reconciling petty cash and foreign currency cash.
• Communicating with senior management and members of Supporter Engagement with regards to donations received.
• Dealing with a range of finance related queries, both internal and external as they arise.

Please see the recruitment pack for further information by visiting our website by selecting the apply option on Charity Job.

Project Officer, Workplaces

 (ref: SUS2953)

£24,446 per annum - 37.5 hours per week

contract until 31 December 2021 – based in Southampton

This is an exciting role with a variety of responsibilities for the delivery of Sustrans workplace sustainable travel initiatives in the Solent area as part of Southampton City Council’s M27/M3 Travel Demand Management (TDM) programme, which provides an opportunity for permanent modal shift from the motor vehicle to more sustainable modes of travel. You will engage with businesses and employees affected by the M3 and M27 works to offer advice on travel options and promote a range of support and incentives which will help tackle barriers individuals have to non-car travel.

You will have experience of and be passionate about sustainable behaviour change and/or employee engagement project delivery in a workplace setting and have experience of leading group workshops and organising and running events. You will have excellent written and verbal communications and presentation skills, the ability to build and maintain strong working relationships and the ability to motivate and enthuse others. You will need excellent organisational skills and be able to prioritise and manage your own workload. You will also be IT literate and committed to the promotion of sustainable transport. 

Closing date for the receipt of completed applications is 9.00am on Tuesday 11 August 2020. Interviews will take place via Teams or Zoom on Wednesday 26 August 2020. 

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

IRC BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee Europe is part of the IRC global network. The IRC is on the ground in more than 40 countries providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve who are the world’s most vulnerable in the most crisis affected places around the world.

IRC UK Background

Our original European headquarters, IRC UK, was established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate European policy makers on behalf of the people we serve. Whilst the IRC in Europe has grown beyond our office in London, the UK office remains IRC’s largest in the European network and hosts regional and global positions with approximately 130 staff across six departments including Finance & Operations, External Relations (comprising Communications, Policy & Advocacy and Fundraising), Awards Management and Crisis Response, Recovery and Development Department.It is recognised as a hub for technical excellence in women’s protection and empowerment, refugee livelihoods, and working with and advocating to UK and European government entities.

IRC Europe

IRC UK is part of IRC Europe, which comprises IRC’s offices in the UK, Germany, Belgium, Switzerland and Sweden with a total of approximately 220 staff. We also have programmes to consult with European governments and to support vulnerable refugees and migrants in Europe managed through a separate reporting line to our Crisis Response,Recovery and Development Department. 

The Purpose of the Role

IRC UK is looking for an exceptional individual to support and represent the Senior Vice President Europe as the Executive Director for IRC UK. The Executive Director will coordinate and co-lead the work of all IRC global functions that work out of the UK and manage the relationship with IRC UK’s governing Board of Trustees. The Executive Director will represent IRC UK in a variety of external contexts and build relationships with critical donors and partners.

An important objective for the Executive Director will be toestablish the UK as a net contributing office within the IRC in terms of private fundraising. In addition, the Executive Director, IRC UK should aim to broaden, deepen, and make more sustainable the IRC’s access to donor funding in the UK. This must be through a compelling and relevant external engagement strategy that harnesses the best of our programming globally and brings together the work of our External Relations teams. It is critical that the sum of the efforts far exceeds the individual parts.

Reporting to the Senior Vice President, IRC Europe, the Executive Director, IRC UK leads the UK Management Team, is a member of the IRC Europe Senior Management Team and a member of IRC’s global Senior Leaders Group. The Executive Director works closely with other members on forming and implementing the organisational agenda, priorities, and funding, resourcing and intended outcomes.

The candidate will have extensive management experience in not-for profit organisations, ideally working with private donors, both philanthropists and corporate partners and have successfully managed a complex scope in a fast-paced environment.

The role will ideally suit an individual with an understanding of operating in a complex, matrixedglobal organisation with internal stakeholder management needed, and a tolerance for ambiguity at times. Much of the IRC’s large departments are organised around functions at a global level, whereas this role is focussed on a specific geography. Therefore it is important for the Executive Director to reconcile geographical leadership in the UK market with global functional teams.

Scope and Authority

Planning, Delivery and Performance

•  Lead strategic initiatives and projects which are critical for IRC UK growth and development. To this end work closely with other members of the Europe Senior Management Team and global functional leads to facilitate decisions and deliver results;
• Be accountable to the Board of Trustees and SVP Europe for achieving agreed performance measures for IRC UK focused projects and initiatives;
• Advising and supporting the fundraising function in developing critical relationships and building a pipeline of private donors particularly in the areas of philanthropy and corporate partnerships.

External and InternalRepresentation

•  Lead ambassador for IRC UK with high level external stakeholders - government; politicians, key statutory, institutional and private donors;
•  Develop a strong relationship with UK charities and regulators to proactively improve the standing of the organisation, and ensure its compliance;
• Effectively engage with all media and opinion-forming organisations to protect and enhance the reputation of IRC UK;
• Communicate corporate values and lead by example in organisational ethics and morals;
• Represent IRC UK at high level conferences; networking and fundraising events;
• Build and deliver the IRC UK thought leadership programme for internal and external audiences- including blogs, articles, discussion forums.

Board Engagement and Governance

•  Represent IRC UK at the Europe Senior Management Team meetings
•  Lead the IRC UK Senior Management Team
• A member of the Global Senior Leaders’ Group led by the IRC President
• Reports to the IRC UK Board of Trustees and prepares three annual Board meetings and Board Committee meetingsIs accountable for ensuring IRC works effectively within all relevant statutory, regulatory and quality frameworks and to the highest ethical and governance standards
• Is accountable for ensuring effective operational controls are in place for the organisation including systems to ensure fundraising operates on a highly ethical basis
• Is accountable for ensuring IRC UK has an appropriate risk management culture and process

Leadership

•  In partnership with global operating and funcitional leaders motivate and build a highly effective and collaborative UK senior team to deliver performance against targets in private and statutory fundraising, advocacy, communications;
•  Embed a high-performing, “can do” culture across IRC UK which brings together contributions from all functions;
• Provide effective and collaborative matrix management along with colleagues in regional functions in Europe (e.g., Communications, Policy & Advocacy, Human Resources, Finance and Operations) and IRC’s global Award Management and Technical units.
• Communicate corporate values and lead by example in organisational ethics and morals.

Key Internal Working Relationships

•  Reports to Senior Vice President, Europe;
•  Works in close coordination with all members of the Europe Senior Management Team and Executive Directors across Europe;
• Supports the UK Board of Trustees.

Key Europe relationships: Senior Finance Director, Head of HR Europe, VP Award Management Unit, Director of Policy and Advocacy, Europe, Director of Communications, Europe are accountable to the ED UK for the delivery of IRC UK shared objectives

Key IRC Inc relationships: Chief Operating Officer, General Counsel, SVP, , Award Management Unit, SVP, Crisis Response, Recovery and Development Department, VP Strategic Communications, VP Global Policy& Advocacy, Chief Strategy Officer and etc.

Essential

Significant experience in leading, managing and executing across complex United Kingdom not for profit organisations;

•  Flexibility and the ability to thrive in a global matrixed environment;
•  Strong fundraising skills and track record of driving fundraising results;
• Track record of advocacy and influencing senior stakeholders across government, business and other not-for-profit organisations;
• Ability to build strong relationships across a complex, matrixed stakeholder map evidenced by moving stakeholder groups to action;
• Excellent diplomatic and negotiation skills;
• A deep, observable and passionate commitment to IRC’s mission;
• Superb written and verbal communication skills

Deadline for applications will be midnight between 9th and 10th August 2020.

Candidates must have the right to work in the UK.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.
 

Infrastructure Officer, Project Delivery (ref: SUS2954)

£24,446 per annum

37.5 hours per week – maternity cover - based in Inverness

 (flexibility for remote/home working)

Sustrans Scotland is seeking to recruit an individual with a passion for place and urban design to join our Infrastructure Team.

Ideally you will have a background in landscape architecture, urban design, planning, civil engineering, community engagement or behaviour change and experience in managing projects. As part of the team, you will contribute to the delivery of high quality urban realm projects with a focus on people and place across Scotland focused specifically at the northern regions.

Joining Sustrans Scotland as an Infrastructure Officer, you will be part of the Places for Everyone team, who support a range of partners to design and develop inspirational projects that restore the balance of Scotland’s streets in favour of people walking, cycling and wheeling.

Sustrans offers a range of benefits including flexible hours and home-working arrangements.

The closing date for the receipt of completed applications is 9am on Friday 7 August 2020.  Interviews will take place via MS Teams / Zoom on Thursday 20 August 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Location: Flexible

Contract: Permanent

Salary: £80,000

The RSPCA is seeking an Assistant Director Public Fundraising and Mass Engagement to develop and implement a leading-edge audience-focused integrated strategy to optimise engagement and long-term value for the charity from the UK public.

The RSPCA is the oldest animal welfare charity in the world and one of the most widely recognised and loved charities in the UK, helping to improve the welfare of pets, farm animals, wild animals and those used in research and testing.  

After a thorough review of its income generation programme, the charity is now at the implementation stage of a subsequent ambitious, innovative and exciting new strategy and plan, and this role will play a key part in driving that forward and to grow net income and donor numbers.

Responsible for a team of 32, the role will lead and motivate the charity’s Individual Giving, Events and Legacy Marketing teams, championing RSPCA supporters throughout the organisation. An integral part of the leadership team, the post will deliver annual income of approximately £40 million and ensure excellent team performance in supporter acquisition, retention and development, and legacy marketing activities.

The RSPCA are seeking an inspirational leader with a proven track record of success in driving significant net income and long-term value through developing and implementing individual giving growth and retention strategies. That track record will also extend to leading, development and managing all areas of individual giving, legacy marketing and events/mass participation marketing. You will have excellent analytical and financial management skills, alongside outstanding interpersonal and networking skills. You will also be a persuasive and professional communicator and be able to deliver exceptional customer care.

Finally, you must have a commitment to the sector and to the values and vision of the RSPCA to live in a world where all animals are respected and treated with compassion.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

This is an exciting opportunity for a self motivated Senior Trust and Statutory Fundraising Officer you will be responsible for managing and soliciting gifts from a portfolio of trusts, foundations and statutory income sources for an inspiring disability charity.

The Charity
Everything this charity does is about valuing and supporting people with a learning disability, and their families and carers. This is an exciting time to join the charity as they expand and help more people than ever

The Role
Support and maintain the delivery of personal financial and non-financial KPIs to ensure that team and departmental targets are achieved.
Manage a portfolio of existing Trusts, Foundation and Statutory supporters and implement first class and creative stewardship and relationship management through efficient reporting, proactive engagement, cultivation events and senior influencing.
Identify prospects based on key areas of the programmes in order to create a robust pipeline and progress these through proactive engagement, cultivation events and senior influencing.
Develop sector-leading asks through compelling applications, engaging presentations and well prepared, goal-orientated meetings.
Work collaboratively with colleagues within Fundraising to maintain oversight of delivery projects and acquire useful information for updates and cultivation opportunities.

The Candidate
Demonstrable knowledge and understanding of the Trusts and Foundations market. Significant experience of securing five-figure sum gifts, ideally in a Trust and Foundation fundraising capacity Proven experience of building long-term effective relationships with senior stakeholders, both internal and external
Significant experience of working with and to a wide range of financial and non-financial KPIs
Significant experience of identifying and progressing partnership opportunities through to conversion
Excellent relationships management abilities with the skill to influence and engage cold and warm contacts.
Excellent communicator with the ability to influence small and large groups of decision makers through verbal storytelling
Excellent written skills to convince decision makers through written storytelling

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This role is 3 days per week and the salary is £20,000 to £23,000 pro-rata.

Working with the project delivery manager you will have:-

 The ability to talk to a range of people, including presenting to groups.  Exceptionally strong administration skills including reporting and monitoring finances.  A passion for working with volunteers and sharing stories across communities, using an array of communication platforms, including social media.  Strong writing skills to create web, social media and internal content.  Experience of planning, organising and evaluating local events, ideally within the heritage sector or the local community. We are seeking an enthusiastic and dynamic individual who is proactive and results driven, who will learn quickly and become a key team player in the delivery of the project.

This is your chance to join an amazing local charity that is committed to safeguarding the Severn Valley Railway for future generations whilst further developing your skills. 

Job Purpose

To support the project delivery manager to deliver both the restoration and the educational elements of the Falling Sands Viaduct; a project, including this role, funded by the National Lottery Heritage Fund.

Duties and Responsibilities  Assist in organising the ‘reopening’ events programme with the operation team at the SVR, including the events coordinator  Liaise and support volunteers.  Assist the project delivery manager in developing relationships with external partners and stakeholders to improve community engagement in the project and organise events.  Provide strong administration and co-ordination skills to monitor and report on activity.  Raise awareness of the project, writing strong and engaging copy to inform all stakeholders and using all communication platforms to share the news.  Keep donors updated on the progress on the project.  Undertake monitoring, reporting and administrative role maintaining good records of activity and interpretation progress against the agreed HLF action plan and budget

Key Accountabilities

 Report to the Falling Sands project delivery manager.  Provide timely information on progress, assisting in completing Heritage Fund progress reports.  Perform within targets and timescales.  Engage with staff to maximise the publicity and engagement of the project.  Ensure that the capturing of any data meets the requirement of the General Data Protection Regulations (2018).  Follow the Trusts safeguarding policy and report any concerns in accordance with the safeguarding procedures.  Actively participate in supervision and appraisal sessions, identifying your own learning and development needs and participating in learning activities relevant to the Trusts commitment to providing high quality services.  Work at all times with due regard to the policies and procedures of the Trust, including financial regulations.  Carry out other tasks as reasonably required by the Director of Development.

Qualifications, knowledge and experience required

 Exceptionally strong administration skills (essential)  Trained and experienced in the use of MS Office software (essential)  Experience in planning and organising events (desirable)  Experience of motivating and managing volunteers and/or working with a range of people  Understanding of using social media in a work capacity.  Experience in presenting to different audiences (desirable)  Experience of working or volunteering for a heritage organisation (desirable not essential)  Knowledge of GDPR regulations – or a willingness to learn to a high standard. 

We will offer  Free parking.  Subsidised meals.  Flexible working hours.

As a volunteering organisation, we ask staff to volunteer 5 days per year during our busy season.

Overview

We are looking for a Funding Operations Officer to join our Finance and Operations team. The Finance and Operations team is a vital part of the Charity’s ability to make an impact and improve health in Lambeth and Southwark, and uses cutting edge software, including Salesforce and Tableau, for its operational systems and business intelligence. This role is responsible for administering the Charity’s grants and special funds on a day-to-day basis and for responding to incoming enquiries and other communications from grant applicants and fundholders. The role also supports the Finance and Operations team in ensuring accurate reporting and compliance with our procedures, and informs the wider organisation with high quality reporting on grants and special funds.

This is an excellent opportunity to join an experienced and growing team at an exciting time as we implement increasingly sophisticated systems for grants management and reporting, and continually develop innovative ways of working to support colleagues both internally and externally. We are looking for an approachable and ambitious individual who works well in a team, with a keen interest in developing their skills and experience, particularly around great customer service and grant administration.

The role will support the Charity’s work through both our Funding and Trust Engagement teams, who work on our exciting Programmes and with Guy’s and St Thomas’ NHS Foundation Trust to improve the health of people living in Lambeth and Southwark. The role also manages claims to our special funds, which are the restricted donations for use at Guys and St Thomas’ hospitals, of which we currently have over 150.

Reporting to: Funding Operations Manager

Job description

The Funding Operations Officer is a key role in the Finance and Operations team, that provides operational and financial support across the organisation.

The role is responsible for:

• Processing grants applications, contracts and special fund expenditure accurately and efficiently
• Maintaining the grants management system and other records as necessary, ensuring systems are kept up to date to provide an accurate and true record of activity
• Responding to a wide range of enquiries from members of the public including hospital staff, grant holders and colleagues in a professional, helpful and timely manner
• Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required to support the effective operation of the team.

Responsibilities

Grants administration (Programmatic, Trust Engagement and Special Funds):

• Process grants applications from submission of ideas through to decision, following agreed processes and workflows
• Assist with the management of post-decision workflows, including finalising letters of offer, setting up and monitoring payment and reporting schedules, requesting reports and invoices and actioning grant closures, extensions and write back of funds
• Respond to enquiries from grant applicants and escalate more complex enquiries to the appropriate person
• Process grants-related invoices for payment, including the logging, scanning and monitoring of approval of invoices
• Maintain and appropriately file grants-related correspondence and documentation
• Generate reports and provide information and support as required relating to applications and grants for the Funding and Trust Engagement teams
• Carry out basic due diligence checks on grant applicants
• Support colleagues to draft and execute contracts with service suppliers and maintain reports around these
• Support the production of meeting papers and reports

Special Fund administration:

• Process Special fund expense claims and invoices, ensuring all payments are made in a timely fashion and flag issues regarding invoices with key partners and work together to ensure accurate invoicing
• Build relationships with fund holders and support them as required in the management of their fund
• Support the Trust Engagement team to obtain spending plans and other reports from fund holders
• Produce monthly fund statements and distribute to fund holders
• Maintain up-to-date and accurate records of fund holders and other information relating to the funds
• Manage communications with fund holders including creating content for newsletters, drafting key messages, and sending out welcome packs for new fund holders
• Respond to enquiries from fund holders and escalate more complex enquiries to the appropriate person
• Maintain and appropriately file special fund related correspondence and documentation
• Generate reports and provide information as required relating to fund balances, income and spending, fund holders, activity and actions, both internally and externally

General:

• Generate mailing lists based on specific criteria and undertake mailings (e.g. fund holder newsletters)
• Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance
• Provide absence cover for other Finance and Operations team members as agreed from time-to-time.

The job holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Charity.

Person specification

Qualifications and knowledge

• Able to communicate effectively with others, both verbally and in writing, especially when explaining process (essential)
• Computer literacy (essential)
• Some familiarity with health/social care/voluntary sector technical language and organisations (desirable)
• Some familiarity with basic financial and grants related terms and concepts (desirable)

Experience

• General office administrative experience with exposure to a variety of processes and activities (essential)
• Experience using the Microsoft Office suite (essential)
• Customer facing or enquiries related experience (essential)
• Regular use of database/CRM systems, finance system or grants management system (desirable)
• Experience in drafting and reviewing supplier contracts (desirable)

Skills and attributes

• Self-starter who is adaptable, works with integrity, and exhibits the Charity’s enterprising, collaborative and delivery-minded cultural and behavioural values
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers
• Committed to the principle of continuous improvement, with careful attention to detail and due process
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders
• Good interpersonal skills and able to effectively liaise with both internal and external communities
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills
• Problem solving skills, able to use initiative and actively seeks pragmatic solutions
• Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail
• Team player, with an ability to support effective working relationships
• A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems

STRUCTURE AND PURPOSE OF THE ROLE

As Associate Director, Digital Engagement (International) you will be based in the London office or work remotely and will be part of the Mass Markets team.

In this role, you will focus on strategically chosen, globally distributed digital fundraising and engagement projects for IRC. This will include working to support emerging and established fundraising programmes on key activities that drive income generation. You will also have oversight and strategic responsibility for our remote digital programme and the acquisition and development of donors where IRC does not have a physical presence in country i.e. via remote digital activity.

Focusing on both donor acquisition and engagement, you will play a key role in helping the IRC to achieve objectives which are central to the Private Sector Engagement Strategy. These objectives include diversifying our income streams globally and increasing income for our beneficiary programs around the world.

SCOPE AND AUTHORITY

Authority:

The post holder has authority to make strategic and implementation decisions regarding the delivery and optimisation of the remote digital fundraising and engagement programme to maximise financial returns to IRC in the short and long term.

You will continually assess the most strategic projects across the organisation where support including guidance and direct implementation to in-country programs can have significant impact. You will assess where value can be added, balancing this against remote markets opportunities, make work-planning recommendations to be agreed with your line manager and relevant Directors of national Mass Markets programmes as appropriate.

Responsibility for Resources:

• Coordination and oversight the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
• Line management of Digital Fundraising Officer (International), including working with them to ensure their time is allocated effectively across the strategic project pipeline.
• Holds the Global Digital Budget including making decisions on spend in order to return the maximum returns to IRC.

KEY WORKING RELATIONSHIPS

• All national and international Mass Markets fundraising teams
• Global comms and Marcomms teams
• Fundraising consultants, agencies, freelancers and other key suppliers
• Colleagues within other GPP depts as needed
• IT/Tech/Systems teams
• Colleagues in Legal, Finance, Procurement and HR

KEY ACCOUNTABILITIES

Internal guidance and support (60%)

• Work on strategically identified projects to review, strategies and plan key digital fundraising activities across markets. This may include for example temporary leadership/review of national email or ads, programmes,and providing support through planning/delivery of high impact technical projects such as UX reviews and platform integration work.
• Deploy and manage the Digital Fundraising Officer (International), to work on the implementation side of income generating activities (e.g. digital ad and email set-up, copy-writing etc) and support on hands-on delivery of these activities when required.
• Maintain clear and regular lines of communication with heads of national Mass Markets teams and senior leadership in order to continually assess areas where short-term strategic and implementation capacity would add value.
• Draw up recommendations on the basis of these conversations that can then be developed into TORs and project plans for future support.
• Work to lead digital fundraising standards and expertise across the organization, driving collaboration and cohesion across national market teams, ensuring learnings and approaches are shared and leveraged, and that a clear ‘community of practice’ is developed.

Strategy and oversight of remote markets programme (20%)

Oversee and direct IRC’s remote global digital fundraising and engagement program. The post-holder is responsible for developing the strategy for this programme and for ensuring all implementation carried out by the Digital Fundraising Officer (International) meets the highest possible standard and to agreed priorities. Key aspects include:

• Overseeing the testing of remote markets Facebook Ad campaigns via paid advertising whether for recruitment of standard donor, emergency donors, to generate Rescue Gifts, to acquire leads or grow IRC’s sustainer (regular donors) file, and making decisions about campaign roll-out should these tests be successful
• Act as the key point of contact for IRC’s global Rescue Gifts site (Shopify) and ensure the site is maintained and updated as needed, including, overseeing data integrations and bespoke functionality and improving user experience and conversion if prioritised.
• Oversee any Search Engine Marketing Campaigns (and any other acquisition campaigns via digital channels for remote markets) for acquiring new donors. Manage IRC’s agency/suppliers where these activities are outsourced
• Oversee the supporter journey including welcome series, supporter communications cycles email – currently using IBM Watson / Silverpop and implemented primarily by the Digital Fundraising Officer (International).
• Oversee the global donation pages and manage implementation of new pages if and when required – currently using Springboard. (In close collaboration with the US and UK who are using the same systems).
• Ensure that tracking on activity is in place to ensure that activities can be monitored and analysed
• Ensure that critical data metrics are measured and regularly reviewed to improve performance
• Develop and lead in the creative approaches used for global digital activity and work with colleagues in the creative and brand teams to ensure all paid recruitment materials are on brand and of the highest quality
• Ensure regular real-time status reports on activities and campaigns are produced to the highest possible standard.
• Oversee the creation of marketing assets that meet campaign needs, goals and network specifications.
• Manage supplier relationships including developers and the like.
• Coordinate with IRC’s procurement team and HR teams in order to ensure contracts are developed and delivered on time and to IRC standards.
• Stay abreast of rapidly changing ad platforms and advise on new opportunities
• Be a key member of the Global Digital team demonstrating a commitment to the principles and policies of the “IRC Way” – IRC Global Standards for Professional Conduct including integrity, service, accountability and equality.

Supporting change (20%)

• Work collaboratively with colleagues in the IRC network to share and assist in digital best practice sharing and implementation.
• Work collaboratively with Digital and Communications colleagues globally to maximize fundraising opportunities and financial returns.
• Ensure global digital fundraising practices are compliant with fundraising and other relevant regulatory standards.
• Be aware and mindful of cultural differences across multiple markets including what will help IRC generate income from them e.g. gift giving moments per market, media moments which may help us raise more income etc.
• Monitor developments and trends in global digital fundraising
• Contribute to overall strategic and financial planning as required
• Participate in Fundraising team meetings and events
• Carry out other duties as required to maximize IRC’s global digital fundraising.
• Fight for the organization to continue to become more agile and thus supporting digital efforts
• On occasion the give inputs, advice and support in the development of digital fundraising and engagement in markets with in-country operations such as US, UK, German or Sweden

PERSON SPECIFICATION

Experience:

Essential

• Demonstrable experience of leading, developing and managing digital marketing campaigns, ideally remotely, from initial strategic thinking through to planning activity, implementing activity and reporting on it.
• Demonstrable experience of developing, implementing and monitoring of paid digital fundraising campaigns with a particular emphasis on Facebook paid advertising and across multiple markets.
• Demonstrable experience in marketing to mass audiences in international organisations
• Experience in a digital fundraising or marketing role on a strategic level and team leadership level
• Experience of developing and implementing digital fundraising strategies.
• Experience of working collaboratively with members of a fundraising team and across departments
• Experience of fundraising for sustainers (regular donors)
• Experience of working with SalesForce or equivalent eCRM
• Proven ability using analytics to inform and influence decision-making
• Proven ability of managing varied and complex tools and platforms such as SalesForce, Silverpop and the like.
• People person always looking for insights beyond the data – experience of working in close collaboration across varied teams and time zones
• Excellent IT skills including digital marketing tools such as Google Analytics, Facebook Business Manager / Power Editor, AdWords and Microsoft packages (Word, Excel, PowerPoint and Outlook)
• Well-developed verbal and written communication skills, to deal effectively, efficiently and appropriately with internal and external audiences
• Excellent financial and numeracy skills
• Acute attention to detail.
• Excellent organizational skills, including the ability to plan and prioritise in order to handle a complex, varied workload
• Able to establish and build relationships with colleagues and external stakeholders at all levels and from a variety of backgrounds
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Able to travel on occasion – for example to attend international meetings.
• Understanding of fundraising practices, codes of conduct and the basics of NGO legislation, privacy laws, GDPR etc.

Desirable

• Understanding of digital fundraising in multiple markets and fundraising remotely to them.

The deadline for applications is midnight between Sunday 9th August / Monday 10th August 2020.

Interviews will take place in the week of 17th August 2020. 

Candidates must have the right to work in the UK.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

Are you passionate about digital marketing with a flair for creating engaging content that cuts through the noise in the digital space? Do you enjoy working on exciting campaigns as part of a busy team? We’re looking for a full-time Digital Communications Officer to help bring our content to life and raise the profile of the work we do to support local families.

With a focus on managing our social media platforms, you’ll also be responsible for analysing the success of our digital communications and using data insights to drive improved performance to meet strategic objectives. Developing, managing and evaluating an email marketing schedule and undertaking routine website updates will also be a key part of this busy role.

The role is based primarily at Rennie House in Tring, however you may need to work at other Rennie Grove offices or visit shops or patients on occasion, so a car and driving licence will be essential.

We’d love to hear from you if you have:

• experience of creating engaging content for digital channels
• experience of managing social media and email marketing schedules
• experience of using website CMS systems
• excellent written and verbal communications skills
• the ability and confidence to communicate, influence and negotiate with internal and external stakeholders
• a caring and empathetic approach

We offer development, flexible working, opportunities to volunteer and 25 days’ holiday per year plus bank holidays.

At Rennie Grove Hospice Care, we’re all about making every moment matter for our patients and families, and you can play your part in that. We provide care and support for adults and children diagnosed with cancer and other life-limiting illness, and their families. It’s important work and, to make it all happen, we need talented and passionate people.

Are you ready to make a difference?  Click ‘apply now’….

Interviews: 24 and 25 August 2020

We are currently are looking for a Head of Membership Services and Engagement to be responsible for the implementation of the membership strategy, working in partnership with colleagues across the organisation and deliver a responsive and market-leading membership offer to foster carers and fostering services across the UK, ensuring effective use of feedback and a focus on continuous improvement. 

Customer centricity is at the heart of who we are and if you are looking for a new, exciting and challenging job where you can deliver high value-added service to a changing and fast-moving charity then we want to hear from you.

Your application will be assessed against the person specification attached to the job description, which lists all the essential requirements of the post. You should address each point of the person specification separately, giving details and examples of how your knowledge, experience, skills, abilities and achievements meet each of the specified areas.

Please email your CV and personal statement to our recruitment email. Please mention the title of the role you are applying for in the Subject of your email. 

The Fostering Network encourages applications from candidates with personal experience in foster care.

We also encourage applications from all backgrounds especially those with a BAME background which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The role can be flexible with location, working from one of our four offices across the UK.

Additionally, we consider family-friendly flexible working arrangements within the role descriptions.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community. We particularly welcome applications from individuals with experience of foster care either through being fostered or from a family who fosters/ed.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Detention Action has run an innovative alternative to detention project for ex-offenders at risk of long-term immigration detention for the past five years. The project has demonstrated that, with reintegration support, ex-offenders can live successfully in the community, keeping in contact with immigration authorities and not reoffending. Over this time the project has taken a number of referrals from the Home Office.

The Community Support Project (CSP) provides one-to-one case management and support delivered by an experienced practitioner with extensive experience of working with ex-offenders. Taking a person-centred approach based on intensive engagement and dialogue with clients, the project enables them to develop skills and confidence in order successfully to make the transition to life in the community.

This is an exciting time for the project as we look to expand an already highly successful project, and seek a new Community Support Officer to work with the Community Support Director. The purpose of this role is to be responsible for enabling migrants to make a successful transition from immigration detention and custody to the community. 

Main areas of responsibility:

One-to-one work: 

• To provide support to migrants leaving immigration detention or custody, including working with them to draw up a transition plan, identifying and making referrals to services available to them, provide ongoing emotional support and intensive crisis support, recording case notes, face-to-face and by telephone;
• To support and assist migrants to participate in activities in the community and meet their terms of release.
• To develop relationships with organisations working with migrants in the community; 
• Alongside the Director and Community Support Manager, to present the project to external stakeholders and partners;
• To represent Detention Action at external meetings and forums; 

General:

• To ensure that required paperwork and monitoring is completed, including updating of case files;
• To contribute to the further development of the project, including ongoing review and evaluation, working closely with colleagues to embed the project in our other services; 
• To attend internal meetings, including taking minutes;
• To be self-servicing with regards to administrative work.

We will be considering both local and remote candidates for this role.

Resident Liaison Officer

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that provides affordable housing across the UK as well as caring for the elderly and supporting those who face homelessness? We are looking for a Resident Liaison Officer to play a crucial role in helping transform the lives and revitalise neighbourhoods.

Position: Resident Liaison Officer

Location: London - WC1H

Hours: 35 hours per week - eligibility for flexi-time working

Salary: £32,348 per annum (including the location allowance)

Contract: Permanent

Benefits: Opt-in to the auto-enrolment pension scheme or enhanced rate scheme, 25 days’ holiday per year (plus bank holidays), 10% salary increase after 12 months' service, dependent on work performance, family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption, Riverside Rewards scheme and app.

Closing Date: 16th August

The difference you’ll make

As a trusted member of the small London regeneration team, you will play a key role in all resident liaison, engagement and decanting to maximise the success of the major re-investment programme in London.

By collaborating with the Tenant Engagement Manager, you will:

• Develop, implement and regularly review the resident engagement strategy.
• Work closely with the Senior Communications Officer to regularly review communication channels.
• Undertake housing needs surveys and liaise with the design team and residents on the allocation of specific properties.
• Manage the decanting process and liaise with both internal and external allocation teams and work with the Tenant Engagement Manager to support the Resident Steering Groups.
• Develop a programme and plan resident consultation events.
• Lead on processing all Home Loss and Disturbance payments to residents.
• Liaise with the housing management and repairs team on allocations of any void properties and transfer residents from over-crowded accommodation.

So, who are you?

As Resident Liaison Officer, you’ll have experience of consulting and maximising engagement with residents and management of large scale decanting programmes, with an understanding of housing regeneration.

You will bring with you:

• Planning and organisational skills to enable you to act as resident advocate within a wider project team to help achieve project objectives.
• The ability to work with limited supervision and the ability to work flexibly, set your own targets and achieve them.
• Good IT skills, particularly in MS Word and Excel.

Experience of engaging and consulting with residents to develop scheme design proposals, communication skills through a wide range of media, experience of developing resident engagement plans and knowledge of tenancy agreements and rights, would also be an advantage.

If you’re the kind of person that wants to do a really great job and make a difference to customers, you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help transform lives and revitalise neighbourhoods.

Applicants from all sections of the community are encouraged so that the organisation can truly reflect the neighbourhoods in which it works.

You may also have experience in areas such as Housing, Social Housing, Housing Association, Resident, Resident Liaison, Community Liaison, Neighbourhood Liaison, Resident Engagement, Tenant Engagement, Tenant, Home, Housing Regeneration, Regeneration, Housing Development, Tenancy, Decanting Programmes.