Internal engagement officer jobs
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Without Borders (MWB) is a Christian charity supporting over 10,000 children and 2,000 families living in poverty across Eastern Europe. As we embark on an ambitious new 5‑year strategy, we’re investing in the growth of our UK team and we’re looking for a creative, proactive Marketing & Communications Officer to help expand our reach, raise awareness, and inspire supporters across the UK.
In this exciting new role, you’ll shape and deliver our marketing and communications strategy across both digital and traditional channels. From running targeted digital campaigns and enhancing our online presence to crafting compelling stories and to building relationships with Christian media and, you'll play a key part in growing awareness, engagement and income.
We’re seeking someone with strong digital marketing experience, excellent storytelling and relationship building skills, with an understanding of the UK Christian landscape. If you’re passionate about using your skills to make a real impact, and to help bring hope for vulnerable children and families across Eastern Europe, we’d love to hear from you.
The client requests no contact from agencies or media sales.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life.
This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you. For full information, please download the Job Pack.
Please provide an up-to-date CV and a covering letter explaining how you are a good fit for the role and can meet the criteria in the person specification. Please send this to recruitment. Any application sent without a covering letter won't be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services? Do you understand the challenges facing the Gypsy Roma and Traveller community? Can you offer practical advice and support to those in need in areas of housing, health and benefits?
We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey. We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.
To apply for this role please read the job description and person specification.
The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.
We are passionate about equality and welcome applications from all sections of the community.
Main purpose of the job:
- To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
- To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
- To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
- To provide advice to statutory and other partners on working with GRT communities.
- To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.
Main tasks
- Support individuals in managing finances and benefit claims.
- Help individuals to find appropriate accommodation.
- Advise individuals in setting up and maintaining a home or tenancy.
- Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
- Signpost to culturally appropriate legal services.
- Give support in understanding domestic abuse and signpost to support
- Help carers and young carers identify themselves and know how to access support
- Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
- Signpost individuals to places they can develop domestic/life skills.
- Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
- Signpost individuals to gain access to other services, as required.
- Support individuals to use digital and online services
Supporting other organisations working with GRT communities
- Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
- Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
- Advocate for Surrey’s GRT community through social media, letters and articles, as required
- Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
- Create effective partnerships
Other responsibilities
- Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
- Contribute to internal meetings and communications.
- Advise management team and the Board about GRT matters.
- Meet with and report as required to project funders
- Safely file and store client data and meeting notes
- Carry out risk assessments for lone working with clients
Contract
- This is a permanent contract subject to funding. We are committed to flexible working.
- Secondment applications will be considered
- A satisfactory Enhanced DBS check will be required to undertake this post
Benefits
- 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
- Pension scheme, contributing 5% of salary. Under auto-enrolement, eligibility to join is after three months.
- Flexitime system.
- Employee assistance programme.
Person Specification
Essential Skills & Experience
- Experience giving advice, guidance and signposting
- Knowledge of housing, health and benefit systems and processes
- Experience of working to agreed targets and deadlines
- Good IT skills including Office applications and databases.
- Ability to plan, balance and manage multiple priorities
- Access to transport for regular travel within Surrey (for which mileage can be claimed)
- Ability to simplify and explain complex processes
Desirable Skills & Experience
- Experience of working with GRT communities, and knowledge of the challenges
- Experience of working or volunteering in a not-for-profit organisation
- Ability to function with a degree of independence
- Lone Working experience
- Report writing for varied audiences
- Good IT skills including experience using Office applications, databases and social media
- Experience of dealing with conflict
- Strong understanding of Equality and Diversity
- Understanding of Safeguarding principles for vulnerable communities
Personal Qualities
- Ability to take initiative and responsibility for your work
- Strong organisational skills
- Empathy with clients, local authorities and colleagues
- Able to work flexibly and to multi-task
- Resilience
- Honesty, integrity and respectfulness
- Persuasive interpersonal skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for London and the Home Counties. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.
Key Details:
- Location: Home-based (London and Home Counties team), with regular travel across London and the South, including evening meetings and occasional overnight stays.
- Hours: Full-time, 37.5 hours per week
- Salary: £24,784.56 per annum rising to £27,840.90 (discretionary London weighting may apply) travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: Sunday 12th April 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.
Role Overview:
The Flood Engagement Officer will support the London and Home Counties community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
- Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
- Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
- Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
- Data Management: Provide data to help evaluate and support engagement activities.
- Support the Senior Team: Assist in broader tasks and activities as required by the senior team.
About You:
The ideal candidate will be:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
- Collaborative: A team player with a solution-focused mindset.
- Skilled in Engagement: Experience or an interest in community engagement and building relationships.
- Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.
You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Application Process:
To apply, please submit the following:
- CV (maximum 2 pages) with your current address.
- Supporting Statement (maximum 1 page) demonstrating how your skills and experience align with the role.
Please include details of how you heard about the position.
This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.
The client requests no contact from agencies or media sales.
The Diocese of St Davids is one of the six dioceses of the Church in Wales, serving communities across west Wales. Rooted in a rich spiritual heritage and a strong sense of place, the Diocese supports parishes, clergy and lay leaders in their mission to serve local communities and respond to social and cultural change.
The Diocese plays an active public role in the life of west Wales, working in partnership with schools, charities, public bodies and community organisations. At a time of change and opportunity for the Church in Wales, the Diocese of St Davids is committed to clear, confident and authentic communication that reflects its values, strengthens relationships and supports mission.
We are seeking an experienced Communications Lead Officer who will be responsible for developing and delivering a strategic communications plan for the Diocese of St Davids and will shape and deliver a pro-active, strategic and mission-aligned communications function. Working closely with senior lay and clergy leaders, they will enhance the Diocese's visibility, strengthen stakeholder engagement, and ensure consistency of voice across all platforms.
This is a senior hands-on role requiring both creative, strategic leadership and operational delivery across digital and print media, and internal communications.
Please see the attached Key Responsibilities and Person Specifications documents for further details.
WHAT WE OFFER
- A meaningful opportunity to shape a high-impact role at the heart of the Diocese's public life and witness.
- Supportive working culture and professional development opportunities.
- The main place of work will be The Diocesan Office, Abergwili, Carmarthen, SA31 2JG with regular work at other locations within the Diocese in line with the requirements of the role. An element of hybrid working may be considered on appointment.
- This role is for 34 hours per week including, from time to time, out of hours and weekend work.
- Staff are eligible to join a contributory pension scheme into which they will be auto-enrolled. The present contribution rates are - Employee 5%, Employer 15%. Further details will be available upon appointment.
- Annual leave of 25 days plus eight public holidays. Annual leave increases to 30 days after five years of continuous service.
- This permanent position is subject to a six month probationary period.
- This role will have a notice period of three months.
- Subsistence and expenses are paid at Diocesan rates.
The successful applicant will be required to provide proof of Right to Work in the UK, references and a basic DBS check before the offer of appointment is formally confirmed.
The client requests no contact from agencies or media sales.
Victim Support is proud to provide an Affected by Crime (ABC) service across Humberside which provides a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service provides services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by promoting the service and working with our partners including the police.
As an Engagement Officer you will be responsible for:
- Promoting the work of the service through events and presentations
- Providing training and awareness sessions to partner agencies including Humberside Police
- Maintaining and developing our online presence including updating website information and controlling our social media accounts
- Income generation and identifying fundraising opportunities
We are looking for someone with strong communication skills who is motivated, engaging and innovative. As an Engagement Officer, you will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programs across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices.
You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About This Job
This is an exciting role in Army Cadet Headquarters responsible to lead this team of marketeers, media and communication specialists, working in partnership with all levels of the Army Cadets organisation.
We are looking for a marketing professional to:
· Actively maintain high levels of public awareness of the Army Cadets, its aims and activities, in support of the attracting more cadets and suitable adult volunteers to the organisation.
· Demonstrate the value and relevance of the Army Cadets to help retain and extend the current level of financial and other support from Defence, local communities and key stakeholders.
· Deliver effective and timely national external communications through a range of channels to promote the aims and activities of the Army Cadets.
· Drive effective internal communications to members of the Army Cadets to support the planning and delivery of cadet activity.
· Provide support and expert guidance to those delivering external and internal communications at the national, regional and local levels in the Army Cadets.
· Modernise the Army Cadets communications offerings to ensure keep up with consistent updates in the media & marketing space.
Essential Skills
· A recognised qualification or proven success in communications and / or marketing.
· Hands on digital marketing / communications experience
· Experience of PR and communicating with the media to generate positive coverage for the Army Cadets.
· The ability to work effectively as part of a broader team within a complex, multi-site organisation.
· Planning, project management and organisational ability.
· Excellent written and verbal communication skills.
· Demonstrable experience of delivering a wide range of media and comms materials to a high standard.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 4th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Job purpose
This role serves as a liaison for the BDA’s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation’s member led networks.
The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme.
In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members.
The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation.
Job context
The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members.
The Membership, Marketing and Communications Team delivers and maintains responsive
member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop.
All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders
Key areas of responsibility
Volunteer support and coordination
- Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services.
- Serve as a main point of contact for the BDA’s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level.
- Provide advice, support and guidance to BDA specialist group and branch volunteers as required.
- Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place.
- Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels.
- Support volunteer recruitment activity and deliver inductions for volunteers.
- Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches.
- Attend group and branch meetings and events as required, representing the BDA.
- Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work.
- Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements.
- Support groups and branches to develop relationships with relevant internal and external stakeholders.
Resource, governance and development
- Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network.
- Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers.
- Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering.
- Support the Events and Volunteer Teams to deliver the BDA’s annual volunteer support day.
- Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes.
Communications
- Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by:
- Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine.
- Facilitate regular volunteer networking.
- Update content and develop content for the volunteer hub.
- Develop and coordinate content relating to volunteers, groups and branches for social media.
- Support internal communications and updates.
- Manage the volunteer inbox and responding to member queries as required.
General
· Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects.
· Contribute to BDA office projects that support the organisation’s strategic and business plans.
· Travel as required to meet members, volunteers and other stakeholders.
· Undertake other duties as required.
· Comply with all relevant BDA policies and procedures.
Role Dimensions
Knowledge
This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering.
Work Complexity and Judgement
This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate.
Impact on reputational risk
This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation’s reputation and exercising sound judgement in assessing and mitigating risk.
People management and leadership
This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.
The client requests no contact from agencies or media sales.
RSPCA Little Valley Animal Shelter is seeking an exceptional Chief Executive Officer to guide us through an exciting period of growth, transformation and renewed strategic ambition.
At Little Valley, our purpose is clear: to promote kindness, prevent cruelty, and provide outstanding welfare for the animals who rely on us. Our next Chief Executive Officer will inspire staff and volunteers, strengthen community partnerships, and lead with clarity, compassion and courage.
About the role
Our team is united by our compassion, collaboration, integrity, excellence and deep connection to our community - values that guide every decision we make. We are looking for a Chief Executive Officer who will champion these values in everything they do.
We are in a pivotal moment of investment and cultural renewal, with major developments underway - including improved facilities, modernisation of systems, strategic income growth and strengthened community engagement. This is your opportunity to lead an ambitious and much‑loved charity into its next chapter.
Key Responsibilities
(Full Job Description and Person Specification attached.)
- Lead the organisation’s strategic direction, ensuring alignment with our mission, values and long‑term goals.
- Drive high‑quality, compassionate animal welfare services across all operational areas.
- Provide visible, empathetic leadership that supports a positive culture for staff and volunteers.
- Ensure strong financial stewardship, diversifying income and securing long‑term sustainability.
- Strengthen partnerships, community profile and external relationships across the region.
- Champion innovation, operational excellence and continuous improvement at every level.
About You
You’ll bring proven senior leadership experience, exceptional communication skills, strong financial and governance capability, and the emotional intelligence needed to lead a complex and values‑driven organisation. Above all, you’ll bring a genuine passion for animal welfare and a commitment to ensuring values remain at the heart of everything we do.
Why join us?
As our Chief Executive Officer, you will lead a dedicated team, steward an organisation with strong foundations, and be at the forefront of shaping a more compassionate future for animals across Devon. This is more than a leadership role - it’s a chance to create lasting impact.
How to apply
Please submit your CV and a supporting statement (maximum two pages) outlining how your experience, leadership and values make you the right person to become our next Chief Executive Officer.
Application deadline: Tuesday 7 April, 5pm
We encourage applications from leaders who are motivated by purpose, committed to impact and inspired by the opportunity to shape the future of Little Valley Animal Shelter.
#Chief Executive Officer #Chief Executive #CEO #Chief Executive Officer
Our mission is to offer compassionate care and facilitate the rehabilitation and rehoming of animals across Devon.



The client requests no contact from agencies or media sales.
Be the link between frontline care and system change
Behind every care provider is a story: challenges, pressures, innovation, and resilience.
At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.
We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.
Why this role matters
This role sits at the heart of NorCA’s impact. You’ll play a key role in:
- Building trusted relationships with providers across the region
- Turning real-world experiences into evidence that shapes decisions
- Delivering projects that respond directly to sector needs
If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.
What you’ll be doing
- Building relationships with care providers across our area
- Leading engagement activity (interviews, surveys, focus groups)
- Turning insight into clear reports and briefings
- Delivering projects from planning through to evaluation
- Working with a wide variety of stakeholder at all levels
What we’re looking for
- Experience in engagement, outreach, or stakeholder roles
- Strong relationship-building and communication skills
- Ability to gather and analyse qualitative/quantitative insight
- Experience managing projects or coordinating delivery
Why join NorCA?
- Play a visible role in shaping how adult social care is represented locally
- Work directly with senior leaders across the NHS and local authorities
- Take real ownership in a small team where your work has immediate impact
- Develop a broad skillset across communications, engagement, and delivery
- Flexible, supportive hybrid working
The Independent Voice of Adult Social Care Providers in Norfolk & Waveney.



The client requests no contact from agencies or media sales.
We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.
This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.
Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.
We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.
To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.
Closing date: 9.00am on Tuesday, 21 April 2026.
Interviews: Monday, 27 April 2026.
Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.
We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.
The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025:
- Charity Times Award- PR Team of the Year
- Third Sector Award- Best Large Charity Film
- Third Sector Award- Communications Campaign of The Year
- Third Sector Awards- Large Corporate Partnership of the Year
Overview
Prostate Cancer Research (PCR) is seeking a highly organised and proactive Patient Engagement & Programme Officer to support the delivery of several key patient-focused initiatives, including the infopool and Prostate Progress.
This role will sit within the Patient Projects team, providing operational, administrative, and patient engagement support across a range of programmes designed to support and empower men affected by prostate cancer.
The postholder will play a critical role in ensuring the smooth delivery of patient communications, programme logistics, digital resource management, and recruitment support for the national Prostate Progress research platform.
The role will be split approximately 50% supporting Prostate Progress recruitment and patient engagement activities, and 50% supporting wider programmes.
Key Responsibilities
Prostate Progress – Patient Recruitment & Support
Provide support to patients and participants, particularly during the upcoming national recruitment campaigns delivered with NHS DigiTrials.
Responsibilities include:
- Managing and triaging incoming emails and phone enquiries from patients responding to recruitment invitations or having issues using the platform
- Responding to patient queries using approved FAQ materials and support documentation
- Escalating complex queries or complaints to appropriate internal teams
- Liaising with our technical support team to resolve participant platform issues and triaging issues accordingly
- Supporting the development and refinement of participant support materials and FAQs
- Maintaining clear records of common issues, feedback, and participant concerns
- Supporting on the development and delivery of Prostate Progress’ engagement and stewardship plan, ensuring they receive regular communications which maximise engagement and ensure retention
- Ensuring all communications provide a professional, supportive and patient-centred experience
Additional helpful responsibilities could include:
- Monitoring recruitment engagement metrics and identifying emerging support issues
- Flagging trends in patient questions that may require updated communications
- Supporting participant follow-up communications where appropriate
The Infopool
Support the Head of Health Information in maintaining and improving the infopool, PCR’s digital patient information platform.
Responsibilities include:
- Managing routine website administration, including checking links, updating resources and uploading new content and materials
- Ensuring patient resources remain accurate, current and accessible
- Supporting the administration of Google Analytics and Hotjar surveys
- Assisting with analysis of website usage data and patient feedback
- Analysing simple infopool survey feedback data coming from three clinical sites.
- Liaising with the clinical teams to ensure that they have all the materials they need.
- Supporting the maintenance and organisation of resource libraries and toolkits
- Assisting with preparation for our annual Patient Information Forum (PIF) TICK reaccreditation.
- Ensuring that documentation is up to date, all clinician sign-offs are complete and accreditation forms are submitted on time. Processing invoices – sending to finance and completing budget sheets.
- Working with other teams to identify opportunities to use infopool patient stories more widely, including supporting case study development and ensuring appropriate permissions are obtained for reuse across PCR activities.
Programme Administration & Operations
Provide operational and administrative support to the wider Patient Projects team. Responsibilities include:
Financial & Reporting Support
- Processing invoices and submitting them to finance
- Logging expenditure accurately within programme budget trackers
- Supporting end-of-month reconciliation and reporting checks
Materials & Resource Management
Supporting the Senior Programme Manager in:
- Managing stock levels for printed materials and patient resources
- Coordinating ordering and reprinting of materials
- Monitoring and maintaining inventory
- Responding to general materials queries
Administrative Coordination
- Maintaining and updating the hospital adoption tracker
- Supporting shared inbox queries where required
- Providing administrative support across the Patient Projects team
Event & Conference Support
Supporting the Senior Programme Manager and Health Equity Manager with PCR’s presence at conferences, meetings, and events and organisation of patient workshops and focus groups.
Responsibilities may include:
- Coordinating logistics for event materials and shipments
- Researching and booking suitable venues for workshops and arranging refreshments.
- Arranging online focus groups – liaising with patients and sending out pre-group materials.
- Processing patient expenses following focus groups and workshops.
- Booking courier collections and managing delivery returns
- Researching and booking suitable accommodation near conference venues
- Supporting preparation of materials for events and exhibitions
Providing on-site support when required, including:
- Setting up conference stands
- Managing printed materials and stock
- Supporting delegate sign-ups
- Directing queries to appropriate team members
- Taking minutes at workshops and focus groups.
Person Specification
We are looking for someone who is:
- Highly organised with strong administrative skills
- Comfortable managing multiple priorities
- Confident communicating with patients in a professional and empathetic manner
- Digitally confident and comfortable managing web platforms and analytics tools
- Detail-oriented with strong record keeping and data management skills
- Proactive and able to work independently within a hybrid team environment
Desirable experience includes:
- Experience working in healthcare, research, or charity sectors
- Familiarity with CRM systems, website CMS platform Drupal, and online analytics tools such as Google Analytics and Hotjar
- Experience handling customer or patient enquiries
For more information about the role, please contact our Head of Health Information, Sara Nelson for an informal chat. You can find contact details in the full job description attached.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
To help us with our recruitment, please keep your cover letter to under 600 words.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
From front pages of national newspapers to regular TV and radio appearances, our highly successful press team plays a vital role in raising the profile of Diabetes UK. We secure coverage that talks frankly about the diabetes crisis and the seriousness of diabetes. We tell the story of Diabetes UK’s pioneering research, campaign for improvements in diabetes care, and share the stories of those with lived experience of all types of diabetes.
As Media Officer, you’ll be part of a busy, high-performing media team. You’ll collaborate with teams across the organisation, with a key focus on our fundraising and events activities. You’ll also play a key role in our busy press office, working with regional, national, trade and consumer media to provide expert comment and information.
The client requests no contact from agencies or media sales.


