Internal engagement officer jobs

 Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.

In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall

Please download the recruitment pack for full details.

Do you want to help us make a lasting difference to the lives of dogs and their owners?
We’re searching for an experienced Legacy Officer, who will play a vital role in ensuring every gift left to Dogs Trust in a will reaches its full potential. This role sits at the heart of our work, as every legacy makes a difference to the dogs we support.

What does this role do?
As a Legacy Officer, you will: 

• manage a caseload of pecuniary, specific, life interest, and residuary legacies, ensuring the charity receives its full entitlement and maximising value where possible,
• liaise with external stakeholders, such as executors or solicitors, handling sensitive conversations efficiently and professionally,
• review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered,
• represent the charity’s interests in all legacy-related correspondence, handling queries from legal professionals and the public with professionalism,
• maintain accurate records using the First Class 4 database, support with reporting, and escalate significant matters to senior legal staff as needed.

Interviews for this role are provisionally scheduled for week commencing 17th August 2026, and will take place at our London office.

Could this be you?
With proven experience in legacy administration, you will have good knowledge of wills, probate, tax and trust law. With excellent attention to detail, you will be highly organised and able to demonstrate experience of managing and prioritising own caseload. A certificate in Charity Legacy Administration is desirable. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you a marketing professional who is passionate about turning data into actionable insights?
We’re looking for a Customer Insight Officer, who will conduct qualitative and quantitative market research to understand the motivations, behaviours and needs of our customers.

What does this role do?
As Customer Insight Officer, you will:

• design and execute mixed method research projects, from quantitative surveys to focus groups, you’ll delve into our customer base to understand their behaviours,
• combine this research with existing data from internal and external sources, to pull together clear narratives that help us understand our customers,
• present insights to key stakeholders, distilling complex data into concise, actionable insights, that drive decision-making,
• use this data to contribute to the development of customer personas and journeys, working closely with colleagues in the Customer Journey team,
• support the management of our brand tracker.

Interviews for this role are provisionally scheduled for week commencing 10th August 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience in a consumer, audience or market research role, with strong analytical and interpretative skills to draw significant insights from data. You’ll need some experience across qualitative and quantitative methods, such as running focus groups, or software and analytics tools. You’ll need experience of managing research projects from planning to execution, and we're particularly interested in hearing from candidates who have training or experience in trauma-informed research practice.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

A key member of the Philanthropy and Partnerships team, the Corporate Partnerships Officer reports to the Corporate Partnerships Manager. The role is front-facing and requires the skills needed to build relationships with both internal and external stakeholders.

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Corporate Partnerships Manager and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact.

In this role your skills and passion will see you:

•  Inspire, motivate and maximise the giving potential of the existing portfolio of corporate partners
•  Provide a holistic supporter journey relative to the level of the partnership
• Support the Head of Corporate Partnerships and Corporate Partnerships Manager with the day-to-day management of high value strategic partnerships
• Deliver income targets, in line with each corporate partner’s aspirations and goals
• Develop and lead on seasonal project-based income generating activity
• Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners 
•  Support and develop new engagement events and communications with corporate partners
•  Support the wider team with large communication, stewardship, or impact reporting activities.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Are you passionate about bringing science to life and making complex research accessible and inspiring to a wide range of audiences?  

At the British Heart Foundation (BHF), our research is at the heart of everything we do. With an active research portfolio of more than £400m, we fund world-class cardiovascular research that helps save and improve lives.

We’re looking for a Research Engagement Officer to help turn complex science into compelling stories, engaging experiences and accessible content that inspires people to understand, support and champion our work.

About the role

In this varied and impactful role, you’ll help connect BHF’s life saving research with the people who can share, support and champion it.

Through engaging internal activity, you’ll build knowledge and confidence across our teams, enabling colleagues and volunteers to talk about our research with clarity and impact. At the same time, you’ll source and shape compelling, accurate research stories for use across fundraising, marketing and communications.

Alongside this, you’ll support events and public engagement activity, working closely with researchers and colleagues across BHF to bring our research to life for a wide range of audiences.

In this role, you’ll:

• Deliver engaging internal talks, events and activities for colleagues and volunteers.
• Turn complex science into clear, compelling and accurate content in collaboration wider research engagement and medical team. 
• Develop and improve our internal research engagement hub, keeping content relevant and easy to navigate.
• Act as a trusted point of contact for teams looking to include research stories or researchers in their activity.
• Support public engagement and events, while building strong relationships with our researcher community to maximise engagement and fundraising opportunities. 

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This is a unique opportunity to work at the intersection of science, storytelling and supporter engagement, helping more people understand the impact of BHF-funded research and why it matters. 

About you 

You’ll be a confident communicator who can make complex research clear, engaging and meaningful for different audiences. You’ll also enjoy working collaboratively, building relationships and spotting opportunities to bring ideas to life. 

You’ll bring: 

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• Experience delivering science communication or research engagement activity, events or content
• Ability to translate complex research into clear, engaging messaging for different audiences 
• Experience creating high-quality content for non-specialist audiences (e.g. web, blogs, engagement materials)
• Strong stakeholder manger and relationship-building skills, with confidence working with colleagues, researchers and senior stakeholders.
• A proactive, organised approach with strong project or event management skills 
• A degree, PhD or equivalent experience in biological or medical sciences; experience in cardiovascular research and science communication qualification would be beneficial but is not essential. 

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What matters most is your ability to communicate complex research clearly, accurately and in a way that inspires people to care. 

Belonging at BHF  

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.   

To hear from our people, check out Belonging at BHF.   

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.  

Working arrangements  

This is a fixed term contract until 30 July 2027 covering a secondment.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.   

Benefits and development  

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.    

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.    

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  

Interview process  

The interview process will consist of two stages. First stage interviews will be held over MS Teams 06/08. For those successful, there will be second stage interviews in-person at our London Office w/c 17/08.

Community and Events Fundraising Officer

North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.

Role Purpose

Reporting to the Community and Events Manager, you will play a key role in growing income through community fundraising initiatives and delivering an exciting and expanding portfolio of events. This varied role combines creative promotion of fundraising opportunities, excellent supporter relationship management, and the planning and coordination of successful events. No two days will be the same, making this an exciting opportunity for someone who enjoys a fast-paced and rewarding environment.

Key Responsibilities

Community Fundraising and Events

· Support the Community and Events Manager to develop and deliver a portfolio of community fundraising activities and fundraising events.

· Provide guidance and support to individuals, groups and organisations fundraising for the Hospice, helping them maximise income and deliver successful activities.

· Coordinate event logistics, participant communications and administration to ensure a positive supporter experience.

· Maintain accurate records of fundraising activity, event participants and supporter engagement on Raiser's Edge.

· Contribute ideas to enhance and grow the Hospice's community fundraising and events programme.

Marketing and Promotion

· Work with the Community and Events Manager and Communications Team to promote fundraising activities and events.

· Support the delivery of marketing plans and prepare briefs to assist with participant recruitment and supporter engagement.

Supporter and Volunteer Stewardship

· Deliver excellent stewardship to supporters and volunteers through a range of communication channels.

· Recruit, coordinate and support volunteers involved in fundraising events and activities.

· Build strong relationships with supporters, encouraging long-term engagement and identifying opportunities to maximise fundraising income.

Product Development and Innovation

· Contribute to the development of new fundraising products, events and initiatives.

· Support innovation and continuous improvement across the Community and Events programme.

General

· Work collaboratively with colleagues across Fundraising, Communications, Retail and Volunteering teams to maximise fundraising opportunities.

· Ensure fundraising activities comply with relevant legislation, Fundraising Regulator guidance and Hospice policies.

· Support the wider Fundraising Team as required and contribute to a positive, flexible and collaborative team culture.

· Maintain high standards of confidentiality, health and safety, and infection prevention and control at all times.

Person Specification

Experience and Knowledge

· Experience building and managing relationships with supporters, customers or other external stakeholders.

· Experience managing multiple priorities, projects and deadlines.

· Good IT skills, including Microsoft Office.

· Experience of using a CRM/database, events delivery, fundraising, or volunteer management would be advantageous.

Personal Qualities and Skills

· A great communicator with excellent relationship-building skills.

· Strong organisational skills and attention to detail.

· Able to work both independently and collaboratively.

· Enthusiastic, proactive and able to remain calm under pressure.

· Excellent written and verbal communication skills.

· Knowledge of social media and marketing techniques would be beneficial.

Essential for All

· Commitment to equality, diversity and inclusion.

· Commitment to the values and objectives of North London Hospice.

· Commitment to continuous professional development.

· Enhanced DBS check (role specific).

· Full UK driving licence (role specific).

Why join us?

By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.

We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.

If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.

North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch

This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.

For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.

As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.

This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.

Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.

About the role

Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.

You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.

You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.

About you

We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.

You will demonstrate:

Proven strategic leadership and organisational management experience.

Experience of developing successful partnerships, fundraising, income generation or business development.

Strong financial and governance awareness.

Excellent relationship-building, communication and influencing skills.

Experience of leading and developing high-performing teams.

A genuine commitment to community impact and the values of the voluntary sector.

You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.

What we offer

Salary in excess of £60,000, dependent on experience.

Permanent, full-time position.

Flexible and hybrid working, with a regular presence required in Calderdale.

20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.

Employer pension contribution, with details available in the candidate information pack.

The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.

Closing date: 31 July 2026

First round interviews: Week commencing 17 August 2026

Second round interviews: Week commencing 24 August 2026

CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.

If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.

Are you passionate about creating meaningful change and supporting projects that improve outcomes for communities and service users? Join our team as a Projects Officer and play a key role in delivering impactful initiatives, building strong partnerships and helping shape the future of our services.

We are looking for an organised, proactive and relationship-focused individual to join our team as a Projects Officer. This is an exciting opportunity to work at the heart of project delivery, supporting the development of innovative services and collaborating with internal teams, external partners and people with lived experience to create positive change.

Working closely with the Partnerships & Projects Manager, you will provide essential coordination and administrative support across a range of projects, ensuring they are delivered effectively, on time and to a high standard. You will be a central point of contact, helping to connect teams, stakeholders and service providers while supporting the smooth running of meetings, events, campaigns and partnership activities.

You will play a key role in maintaining strong relationships with stakeholders, supporting engagement with our Lived Experience Steering Committeeand helping ensure that the voices and experiences of service users inform the development of our work. You will also contribute to service development, process improvement, fundraising activity, research projects and campaigns that promote positive change across public, privateand voluntary sectors.

This role is ideal for someone who enjoys variety, thrives in a collaborative environmentand has excellent organisational skills. You will manage competing priorities, coordinate project milestones, maintain accurate records, produce reports updates and ensure project information is captured effectively through our CRM systems in line with GDPR, AQS standards and organisational policies.

You will bring energy, attention to detail and a commitment to making a difference. In return, you will have the opportunity to contribute to meaningful projects, work alongside passionate colleagues and partners and play an important part in the continued growth and impact of our organisation.

Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.

Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.

 Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.

We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.

As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.

This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.

We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.

If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.

Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.

Please ensure to follow the guidance within the application pack on how to apply.

Post Title: Director of Development

Reports to: Chief Executive Officer

Salary: £38,750 - £43,750

Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)

Location: AESSEAL New York Stadium

Closing date: Monday 3 August 2026

About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.

Duties and Responsibilities

1. Programmes and Interventions

• Support department leads and ensure effective delivery of national/regional and local programmes.
• Oversee programme monitoring and evaluation systems.

2. Income Generation

• Develop a business plan with KPIs for year-on-year income growth.
• Innovate and refine fundraising approaches (donors, foundations, corporates, digital).
• Design and market income-generating products/programmes.
• Develop and nurture relationships with new and existing partners including businesses and charities.

3. Operational Management

• Manage financial and physical resources, including budgeting.
• Deliver services that generate income.
• Report to the Trust Board and attend and present at Board/sub-committee meetings.

4. Continuous Improvement

• With reference to the Capability Code of Practice, lead the design and delivery of a continuous improvement plan for internal operations.
• Introduce systems and tools to improve efficiency, staff experience, and service delivery.
• Monitor internal performance metrics and work with team leads to address underperformance.
• Promote a culture of evidence-based decision making and accountability.

5. Team Leadership and Collaboration

• Exhibit and promote the Trust’s values and vision.
• Contribute to strategic planning as part of the Executive Team.
• Provide leadership, direction and line management to designated managers and teams.
• Contribute to Trust strategies, policies, and procedures.
• Work collaboratively across departments to align resource planning with organisational goals.
• Lead Trust Business Development, EDI and Sustainability action plans.

6. Miscellaneous

• Additional duties as assigned by the CEO.
• Comply with Equal Opportunities and Health & Safety policies.
• Demonstrate commitment to inclusive and safe working practices.
• Demonstrate high levels of integrity, professionalism, and confidentiality.

Person Specification: Director of Development

1. Relevant Experience

Essential

• Significant experience in a senior leadership or management role.
• Developing and delivering strategic plans that achieve organisational objectives.
• Business development, income generation and securing new opportunities for growth.
• Building and managing effective partnerships and stakeholder relationships.
• Leading and developing managers and teams.
• Driving organisational improvement, change or transformation initiatives.
• Developing new products, services or programmes.

Desirable

• Experience within the charity, sport, education, health or community sectors.
• Experience of leading cross-organisational projects involving multiple stakeholders.

2. Education and Training

Essential

• Degree-level qualification or equivalent professional experience.

Desirable

• Professional qualification in leadership, management, business development or a related field.

3. Knowledge

• Understanding of the sport, physical activity and community development sectors.
• Knowledge of business development, fundraising and partnership development.
• Understanding of organisational performance management and continuous improvement.
• Knowledge of monitoring, evaluation and impact measurement.
• Understanding of equality, diversity and inclusion and barriers to participation.

4. Skills and Abilities

• Excellent communication, presentation and influencing skills.
• Strong relationship-building and networking abilities.
• Strategic thinking with the ability to translate ideas into action.
• Ability to identify opportunities for growth, innovation and improvement.
• Strong analytical and problem-solving skills.
• Ability to use data and evidence to inform decision-making.
• Effective leadership and people management skills.
• Ability to manage multiple priorities and deliver results through others.
• Ability to challenge constructively and drive positive change.

5. Additional Factors

• Commitment to the values and purpose of Rotherham United Community Trust
• Commitment to equality, diversity and inclusion.
• Commitment to safeguarding children, young people and adults at risk.
• Willingness to work evenings and weekends when required.
• Ability to travel independently for meetings and events.

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

Role Purpose

The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

Help maximise the impact of community solar

South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.

You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.

From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.

This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.

Key Responsibilities

Solar Asset Management

You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.

• Monitor operational solar performance using online platforms.
• Analyse generation data and identify underperforming systems.
• Coordinate fault investigation and maintenance contractors.
• Maintain technical records and asset documentation.
• Produce performance reports for internal and external stakeholders.
• Coordinate invoicing and Feed in Tariff claims
• Support the coordination and delivery of O&M plans and scheduling
• Support warranty claims, maintenance planning and performance optimisation.

Project Delivery Support

• Support delivery of SELCE's renewable energy and decarbonisation projects.
• Assist with site surveys, data collection and technical assessments.
• Prepare and maintain project records and documentation.
• Support funding monitoring, reporting and evaluation.
• Provide operational and administrative support across current and future projects.

Domestic Solar Engagement

Support SELCE's volunteer programme helping residents purchase solar with confidence.

• Recruit, train and support volunteers.
• Deliver training in solar technologies, consumer protection and quality assurance.
• Support household assessments.
• Review and quality assure solar designs.
• Support collective purchasing campaigns.
• Monitor and evaluate programme outcomes.

Community Engagement

Represent SELCE across South East London.

• Deliver workshops and attend community events.
• Build relationships with schools, residents and partners.
• Promote community-owned solar and consumer protection.

Person Specification

Essential

• Experience working with commercial or domestic solar PV systems.
• Good understanding of solar monitoring platforms and performance analysis.
• Knowledge of solar PV components and common faults.
• Strong Excel and Microsoft Office skills.
• Excellent organisational, communication and interpersonal skills.
• Ability to explain technical information to non-technical audiences.
• Experience of making presentations, or teaching, or supporting adult learning
• Attention to detail and ability to manage multiple priorities.
• Enthusiasm for community energy and the energy transition.

Desirable

• Experience of solar asset management.
• Experience producing technical reports.
• Experience working with schools or local authorities.
• Experience recruiting or supervising volunteers.
• Knowledge of MCS standards and UK solar industry best practice.
• Full UK driving licence.

Benefits

• 15 days annual leave (pro rata) plus bank holidays
• 4% employer pension contribution
• Flexible and hybrid working
• Ongoing professional development and mentoring
• Time Off in Lieu (TOIL) for agreed evening and weekend work
• The opportunity to help shape one of the UK's leading community energy organisations

About SELCE

South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.

Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.

Why Join SELCE?

You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.

As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.

Equality, Diversity and Inclusion

SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.

Chief Executive Officer

The Opportunity

Many Tears Animal Rescue is at an exciting stage in its development. We rescue, rehabilitate, and rehome thousands of animals each year, and are now seeking an experienced, practical leader to guide our next chapter. You will build on our legacy, strengthening our foundations and securing our long-term sustainability. This role is for someone who can help us grow our reputation while giving our staff and volunteers the support they need to continue providing the best possible care for our animals. 

What will you be doing?

You will guide the charity's strategy and drive a period of transformation, ensuring our operations are effective, fully compliant, and set up for long-term sustainability. Your leadership is about ensuring that our strategy, finances, and operations all serve to give our animals the best possible chance of recovery and a loving, forever home. 

To achieve this, the role is structured around three key areas of focus:

Strategy, Governance and Compliance

• Work with the Board of Trustees to develop and deliver a strategic vision with animal welfare at its heart.

• Provide the Board of Trustees with accurate, timely, and insightful reports on risk management and performance. These updates will ensure the Board has the clear visibility they need for effective oversight and strategic planning.

• Champion a culture of transparency, accountability, and excellence in governance. Build strong, positive relationships with our regulators and key partners, including contributing to our statutory and regulatory filings to ensure we maintain full compliance with all external obligations.

• Lead the development of our internal policies and processes, ensuring every policy and process is fit-for-purpose, compliant with regulatory expectations and the highest standards of animal welfare, and are regularly reviewed to help the team work safely and effectively.

• Ensure strict adherence to all animal welfare legislation, Charity Commission standards, and sector best practices, maintaining the reliable framework our team needs to focus on the animals in our care.

• Proactively monitor and adapt to evolving Welsh animal rescue licensing regulations, ensuring our practices always reflect the highest welfare standards in Wales.

• Oversee the integrity of our operational and governance records, maintaining full transparency and auditability across the charity.

Financial Strategy and Sustainability

• Work with the Board of Trustees to develop and implement a financial strategy that puts the controls and oversight in place to secure our future and direct resources to where our animals need them most.

• Lead a long-term income generation strategy, focusing on sustainable, diverse streams including legacy giving, grant-making trusts, and community fundraising, to support our rising operational costs.

• Implement and monitor strict internal financial controls to ensure all charity resources are used exclusively for approved charitable purposes.

• Oversee data governance and digital integrity, ensuring robust data protection compliance.

Operational Delivery and Team Development 

• Take responsibility for the charity’s safeguarding culture, ensuring that all policies are embedded, staff and volunteers are trained, and that all incidents are investigated and reported with transparency, to ensure the safety and wellbeing of our people.

• Foster an inclusive and supportive culture while providing strategic oversight of the modernisation of our HR practices, digital systems, and infrastructure. Ensure we are positioned to support our team’s wellbeing, growth, and development - including our volunteers and fosterers - through structured engagement and retention strategies.

• Act as the charity’s lead ambassador, building relationships with the press, local authorities, other neighbouring and notable charities, and animal welfare professionals to enhance our external reputation. 

• Oversee our operational planning, including the day-to-day management of staffing rotas and fleet resources. Provide direct line management to the senior leadership team, making sure everyone has the support they need to work effectively.

• Monitor the rescue, and report to the Board of Trustees on core operational performance, including intake-to-rehoming metrics, fostering network capacity, and clinical standards to provide clear visibility on the welfare outcomes we achieve.

• Lead the implementation of Standard Operating Procedures (SOPs) across operational activity, ensuring consistent service levels and adherence to regulatory and best practice standards, to ensure our animals receive the highest standards of care.

• Direct all physical site operations, planned maintenance, and infrastructure improvements, ensuring all premises are safe, efficient, and fit for purpose.

• Manage charity risk, including contributing to the risk register, site-wide health and safety audits, staff and volunteer training, and carrying out robust assessment and management of operational risks.

What are we looking for?

We are looking for a dedicated leader who is passionate about our work and ready to use their skills to help Many Tears Animal Rescue grow and develop. You will operate at a strategic level while maintaining a firm grasp of day-to-day operations.

Key Requirements

Values and Personal Alignment

• A genuine commitment to animal welfare. You aren't just looking for a leadership role; you are here for the right reasons, with a clear understanding that every strategic decision you make serves a single purpose: improving the lives of the animals in our care.

Essential Experience

• Significant senior leadership experience, ideally within a regulated charity or an animal welfare organisation.

• A strong track record of leading organisations through periods of transition, using resilience and clarity to guide teams through change.

• Extensive people management experience, with a proven ability to lead, and support teams comprising paid staff, volunteers, and fosterers.

• Significant experience reporting to and working directly with a Board of Trustees, providing strategic advice and managing governance relationships with openness and integrity.

• A practical approach to managing organisational risk, ensuring compliance and safety standards are understood and met across all areas of the charity.

• Proven success in setting up and maintaining clear policies and processes that ensure everyone knows how to work safely, consistently, and compliantly.

• Extensive experience in financial management, including budget oversight and the practical controls needed to ensure charitable funds are used effectively.

• Proven success in developing and delivering income generation strategies, including fundraising, grant applications, or legacy giving to support long-term financial sustainability.

• A clear, demonstrable commitment to safeguarding, with experience in fostering a culture that prioritises the safety and well-being of all staff and volunteers.

• Experience in managing site operations and facilities, including the oversight of health and safety and ensuring premises remain safe and fit for purpose.

Essential Knowledge and Skills

• A deep understanding of charity governance and regulatory requirements, specifically with the Charity Commission and Companies House.

• A comprehensive working knowledge of animal welfare legislation, specifically the Animal Welfare (Wales) Act 2006 and the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021.

• Exceptional communication and diplomatic skills, with the ability to build trust among diverse stakeholders, including staff, volunteers, local authorities, and the public.

• A full, clean UK driving licence and the ability to travel as required.

Desirable

• Experience in clinical or animal welfare operations, including familiarity with Royal College of Veterinary Surgeons (RCVS) standards.

• A formal management or leadership qualification.

• Experience of managing a diverse and geographically disparate team

Time Commitment

• Hours: This is a full-time role. It requires flexibility to meet the needs of the charity, including occasional evening and weekend work.

• Location: This is primarily an on-site role, based at the rescue centre in Carmarthenshire, Wales to provide visible leadership. There is some ability to work from home for some tasks, and permanent on-site accommodation may be available if required.

• Nature of the Role: As the lead for both strategic direction and operational stability, the role requires availability to respond to urgent operational matters.

• Salary Range: £50,000

What difference will you make?

Your leadership will be the heart of our next chapter. As we build on our legacy, your focus on operational excellence will help Many Tears Animal Rescue stay a trusted lifeline for the animals who need us most. You’ll bring the stability and strategic vision we need to support our team, strengthen our impact, and keep our essential work going for years to come.

Application Process

To apply, please submit your CV and a covering letter outlining how your experience aligns with our mission and the requirements of this role to Dr Emma Sargeant by 15th August 2026.

We welcome applications from candidates of all backgrounds and are happy to discuss reasonable adjustments for the interview process.