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For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Training Facilitator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support the full training cycle from research to planning, delivery, record keeping and managing admin
• Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Relevant knowledge and experience within a similar organisation and training portfolio
• Skilled in managing multiple projects and training schedules in a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives

Key Tasks

Leadership

• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.

People management

• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.

Administration

• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)

Quality

• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.

Liaison

• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.

General

• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional links

• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.

Desirable

• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.

Knowledge & Understanding

Essential

• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource

Desirable

• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.

Skills/Attributes

• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others

Desirable

• Mediation skills
• Conflict Management skills 
• Values-driven and aligned with the mission of the charity. 
• Empathetic, with a strong commitment to employee and volunteer well-being.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.

Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community? 

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings. 

If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do: 

✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations 

✅ Managing visual merchandising, stock rotation, and product display to the highest standards 

✅ Overseeing the effective sorting, pricing, and presentation of donated goods 

✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends 

✅ Providing excellent customer service and handling queries or complaints professionally 

✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes 

✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies 

✅ Acting as an ambassador for the charity in the local community and supporting fundraising events 

What you’ll need: 

• Retail management experience (charity retail experience is a bonus, but not essential) 

• Strong commercial acumen with proven track record of delivering financial targets 

• Strong leadership skills with the ability to motivate and support staff and volunteers 

• A customer-focused approach with a friendly and professional manner 

• Experience handling cash, banking, and financial reporting 

• Excellent organisational skills and attention to detail 

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 

• A passion for the charity sector and supporting local communities 

Who we are: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge. 

Why join us? 

�� The chance to make a real impact in your community

�� A supportive team and collaborative working environment 

�� Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. 

�� Blue Light Card discounts (with membership), and an Employee Assistance Programme. 

Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice! 

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

For more information and to apply please visit our website

We may close this position early if sufficient applications are received. 

Closing date: 5 November 2025

Interviewing: 14th & 15th November 2025 

About the role

This is an exciting opportunity to lead the launch and development of Imprinted, Imperial College Union’s brand-new Temp Staff Agency. Designed to provide flexible and meaningful employment opportunities for Imperial students, the agency will serve both internal departments and external clients, enhancing the student experience while supporting the Union’s commercial strategy.

As Temp Agency Manager, you will be responsible for building and managing a high-performing student workforce, ensuring operational excellence, and driving business growth. You’ll play a pivotal role in shaping the agency’s culture, systems, and reputation, working collaboratively across the College and Union to deliver a professional, inclusive, and commercially sustainable service.

This is a self-starting and rewarding role for someone with strong operational, people, and business development skills, who is passionate about student success and service innovation.

What you would be doing

You will lead the day-to-day operations of the Temp Agency, overseeing recruitment, training, placement, and welfare of a large student workforce. You’ll manage relationships with internal and external clients, ensuring high-quality service delivery and compliance with employment regulations. You’ll also be responsible for financial oversight, performance monitoring, and strategic growth, including expanding the agency’s reach during student vacation periods.

Key responsibilities include:

Operational Management

• Lead daily operations and service delivery across internal and external clients
• Develop systems for onboarding, placement, compliance, and reporting
• Ensure efficient workforce deployment and policy compliance
• Collaborate with departments to forecast staffing needs

Workforce Management

• Recruit and manage 200–300 student staff
• Deliver induction, training, and development programmes
• Foster a positive and inclusive working culture
• Oversee scheduling and resolve staffing issues

Client & Stakeholder Management

• Serve as main contact for clients and partners
• Maintain strong relationships and conduct service reviews
• Negotiate contracts and represent the agency externally

Business Development

• Implement growth strategies and identify new opportunities
• Expand client base during vacation periods
• Collaborate with Marketing to promote the agency
• Monitor market trends and contribute to commercial strategy

Financial & Performance Management

• Manage a £1M annual budget
• Track KPIs and produce reports for senior stakeholders
• Ensure competitive pricing and financial sustainability

Please see Job description for full outline of duties.

What we are looking for

We’re seeking a proactive and experienced manager with a passion for student development and operational excellence. You’ll be a confident communicator, skilled in managing people, processes, and partnerships, with a strong commercial mindset and commitment to inclusion.

• Relevant qualification or equivalent experience in recruitment, HR, operations, or business management
• Employment law or compliance training/qualification
• Proven experience managing a temp agency or large casual workforce
• Experience handling high-volume placements and multiple clients
• Strong commercial acumen and business development experience
• Financial and performance management expertise
• Knowledge of employment law, safeguarding, and agency best practice
• Ability to manage competing priorities in a fast-paced environment
• Analytical skills to monitor performance and identify trends
• Commitment to equality, diversity, and inclusion

Please see Person Specification in Job Description for full outline of duties.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team inbox listed on the job page.

Closing date: 9 November 2025

Interviews expected to take place week commencing 17 November 2025

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description  

To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).

The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.

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Interested? Want to know more about the Charity?​​ check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached 

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 7 November 2025.

Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Our mission

Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

Summary /overall purpose

We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.

You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.

This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.

The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.

Main responsibilities

· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.

· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.

· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.

Other duties

· Collaborate with the fundraising team to develop materials for engaging donors.

· Providing administrative support to the research team as needed.

· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.

· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.

· Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Skills and Competencies

Essential Criteria

· 2-3 years of experience in cancer or other health related field.

· BSc in health or other related field 

· Experience in project management and/or coordinating multifaceted programmes or events.

· A high level of independence, accuracy and attention to detail.

· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.

· Excellent organisational, planning, and prioritisation abilities.

· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.

· Excellent communication abilities, people-skills, and the ability to work in a team.

· Comfortable working independently and proactively within a small, high-performing team.

· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software

Desirable Criteria

· Experience of working in a charity and supporting patient centred programmes

· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.

· Previous experience working in the not-for-profit or charity sector

Hours of work and holidays:

This is a full-time role with working hours generally surround 9-5 Monday to Friday.

Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ

Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.

Benefits:

• 25 days annual leave (FTE), plus bank holidays
• Hybrid, flexible working
• Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
• Nest pension scheme
• Group Life Insurance, which includes:
  • Day-to-day wellbeing support
  • Later-life care support
  • Virtual GP access
  • Bereavement counselling
  • Flexible hybrid working

Job Summary:

The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.

This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).

 To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.

To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.

To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.

To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.

To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.

To support and facilitate research projects in partnership with selected universities and care organisations.

To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.

To promote NGH values whilst contributing to the vision and mission of the organisation.

To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.

Key competences and responsibilities:

1. Principle Responsibilities

To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.

To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.

To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.

Lead and manage the team of Household Managers.

Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.

Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework

Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.

Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.

Ensure that there are appropriately skilled and supported designated NGH care leads for the following:

Ø Safe medicines management

Ø Safeguarding

Ø Infection Control

Ø Deprivation of Liberty

Ø Nutrition, Hydration & Tissue Viability

Ø Falls Prevention

Ø Gold Standards Framework for Palliative Care

Ø Research and development

 To act at all times as an ambassador for Nightingale Hammerson and its services.​

2. Leadership and Management

a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.

b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.

c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.

d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.

e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.

f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.

g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.

h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.

i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.

j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;

k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored. 

l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.

m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.

n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.

o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.

3. Clinical Accountabilities

a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.

b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.

c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.

d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.

e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.

f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.

g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.

h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.

i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s

j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.

k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.

l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.

m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.

4. Education, Learning & Research

a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.

b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.

c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.

d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.

e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.

f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.

5. Professional

a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.

b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.

c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.

d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.

e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.

f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.

6. Strategic

a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.

b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.

c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.

d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.

e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.

7. General

a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.

b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.

c. Such other duties, within the competence of the post-holder, which m

Sponsorship 

Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.

ay be required from time to time.

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

To provide excellent supporter care for potential and existing supporters and churches, which encourages them to engage with or deepen their engagement with A Rocha UK. To work with the Data Manager, and with the wider Engagement Team, in developing the supporter experience, helping to grow our supporter base, ensuring the provision of an efficient supporter management system, accurate supporter and income data and other ad hoc duties

Age UK has an exciting opportunity to join their fantastic team in Kentish Town!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town store (North West London, NW5).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

Counsellor

Fully remote or hybrid working at our Head office; Alton, Hampshire, GU34 1EF

Required to attend the office in person at least once a month.
Permanent, part time (21 hrs/wk.) Average clinic hours 12 to 15

£35,000- £38,000 pa (FTE)

We are seeking an experienced BACP accredited Counsellor to join our friendly counselling team at the UK’s leading support charity for people living with chronic kidney disease (CKD). You will provide professional psychological support to adults through a series of regular counselling sessions to help bring about effective change and improve client wellbeing.

Based remotely, or working in our office in Alton Hampshire, you will deliver sessions by telephone or online, working with clients facing challenging issues. We'll provide training to develop your knowledge of the impact of kidney disease as well as CPD opportunities, regular internal case reviews and shared learning sessions

Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An offer of position will be subject to a DBS check.

A great place to work with great benefits including generous annual leave, employer pension contributions, flexible and hybrid working, health cash back plan, employee assistance programs.

If you would like an informal chat about the role, see our contact details on our website:kidneycareuk org

We are seeking a detail-oriented finance professional with strong ledger and reconciliation experience to join our Finance and Legacy Administration team as Finance Officer. You’ll play a key role in supporting the financial operations of the charity whilst working alongside the Finance Officer (Payables) and reporting to the Head of Finance and Administration. You’ll be liaising with staff across the charity, those in Head Office, the four Farms and their Visitor Centres, Field officers and the International Team.

Key Responsibilties: 

• Processing of Farm, Visitor Centre and Shop income 

• Processing and reconciling of fundraised income

• Co-ordination and control of stock at Visitor Centres and Head Office

• Sales ledger 

• Processing of international expenses journals from the circa 16 international projects the Charity funds 

• Assist in the preparation of monthly Management Accounts including accruals and prepayments 

• Ensure that the Fixed Asset Register is kept updated and reconciled 

• Assist in the preparation of Quarterly VAT returns 

• Working proactively with the Head of Finance and Administration, Finance Officer (Payables) and other key internal staff to achieve the overall goals of the Charity 

About you:

We’re looking for someone with substantial experience using finance software packages, strong skills in sales and nominal ledger management, and a solid understanding of double-entry bookkeeping. You’ll need excellent Excel and numeracy skills, strong attention to detail, and the ability to work under pressure and to deadlines. Ideally, you’ll be AAT qualified or part-qualified, with experience using Sage 200 or Microsoft Dynamics 365 Business Central, and familiarity with EPOS systems, charity VAT, and foreign currency transactions. A flexible, organised, and conscientious approach is essential, along with a genuine interest in the work and values of World Horse Welfare. 

Location:

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary. 

What we offer:

• Generous pension scheme and cash health plan
• Paid employee sickness absence scheme and compassionate leave
• Death in service benefit of 4x annual salary
• Minimum of 31 days holiday (including bank holidays and a Christmas shutdown)

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.

Age UK has an exciting opportunity to join their fantastic team in Hull.

We are recruiting for a Shop Manager to manage the day to day running of our Hull shop (St Andrews Retail Park, HU3).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.