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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator to play a pivotal role in our Volunteer Service in our London head office.

Sounds great, what will I be doing?

As a Volunteering Coordinator, you will support the recruitment, induction, and ongoing development of volunteers, ensuring they have a positive and rewarding experience. You will coordinate mentoring programmes that empower survivors of domestic abuse to build confidence, develop skills, and progress towards education, training, employment, and greater independence. Working closely with corporate partners and operational teams, you will facilitate workshops, promote digital and financial inclusion, and identify meaningful volunteering opportunities. You will provide guidance to staff and volunteers, build strong external partnerships, promote volunteering within the community, maintain accurate programme records, and ensure activities are delivered in line with organisational standards and best practice.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

In this role, you will need excellent organisational, communication, and interpersonal skills, with the ability to engage, inspire, and motivate volunteers and service users in a professional and empowering way. You will have strong digital and IT skills, including experience using spreadsheets, databases, and relevant software, alongside good literacy, numeracy, and administrative abilities. An understanding of the needs and experiences of survivors of domestic abuse is essential, together with respect for diversity and different cultural backgrounds. You should be confident developing employment or training plans, solving problems effectively, and working collaboratively with others. Knowledge of community and corporate volunteering, and experience supervising volunteers, would be advantageous.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.