Key relationships manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Strategic Leadership
· Lead and evolve Back Up's Partnerships strategy aligned to organisational objectives.
· Identify opportunities to diversify and grow income across corporate, trusts, statutory and commercial partnerships.
· Contribute to fundraising strategy, budgeting and business planning.
· Monitor KPIs, income targets and pipeline performance.
· Prepare reports and forecasts for senior leadership and trustees.
· Act as core member of the Fundraising Leadership Team.
Corporate Partnerships
· Develop an ambitious corporate partnerships programme.
· Personally secure and steward high-value partnerships.
· Develop compelling partnership propositions.
· Build and manage a robust prospect pipeline.
· Explore sponsorship, commercial collaborations, and pro bono opportunities.
Trusts, Foundations and Statutory Funding
· Oversee the statutory, trusts, and foundations programme.
· Lead the development of high value, complex funding applications.
· Support compelling funding applications across funders.
· Identify new funding opportunities.
· Ensure timely, high-quality reporting and stewardship.
Special Events
· Provide strategic oversight of special events fundraising, for example: Front Row Fashion, the City Dinner, and the Back Up Ball.
· Support the Special Events Manager to maximise income, sponsorship and engagement.
Leadership and People Management
· Lead, coach and develop a high-performing team.
· Foster an inclusive and collaborative culture.
· Set objectives and support professional development, including through mentoring, coaching, and training.
Relationship Management
· Build relationships with partners, trustees and stakeholders.
· Represent Back Up externally.
· Work collaboratively across the organisation.
· Ensure partnerships align with Back Up's values and ethical fundraising principles.
Planning, Performance and Governance
· Manage budgets, forecasts and income pipelines.
· Maintain accurate CRM records.
· Analyse performance and recommend improvements.
· Ensure compliance with fundraising regulation and organisational policies.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
PERSON SPECIFICATION
Essential Experience
· Significant experience securing a wide variety of high-value corporate partnerships, statutory, and trust funding.
· Track record of delivering 7 figure income targets.
· Experience leading fundraising or business development teams.
· Experience developing fundraising or commercial strategies.
· Experience managing fundraising special events.
· Experience managing senior stakeholder relationships.
· Experience managing KPIs, budgets, and forecasts.
Essential Knowledge and Skills
· Excellent influencing, negotiation and relationship-building skills.
· Outstanding written communication and presentation skills.
· Strategic thinking and commercial awareness.
· Strong project management and organisational skills.
· Ability to use data and CRM systems to inform decisions.
· Collaborative leadership style.
Desirable
· Knowledge of disability or spinal cord injury.
· Experience with Power BI, Canva, Mailchimp or Asana.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.
The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.
You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.
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You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.
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At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.
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This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.
At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.
Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.
Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.
This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.
As Senior Communications Manager you will:
- Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
- Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
- Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
- Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
- Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
- Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence
About you
This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.
Essential skills and experience:
- Experience developing and/or implementing social media strategy within a charity or NGO settings
- Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
- Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
- Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
- Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
- Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
- A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
- An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
- Strong content creation and visual design skills, including experience using Canva or similar design tools
Desirable:
- Experience in the humanitarian or international development sector
- Experience working with photographers, videographers or content creators in international or complex operating environments
- Experience of influencer engagement, partnership development or community-building campaigns
- Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.
Please note that we will only be able to reply to suitable applicants.
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to b
Please note that we will only be able to reply to suitable applicants.
Job Title – Financial Education Programme Manager & Workshop Facilitator
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work 28 hours per week (0.75 FTE) or term-time only. Working arrangements will be agreed with the successful candidate.
Location – Home-based, with regular travel by car to schools across London, Bristol and the M4 corridor, together with occasional travel to The Money Charity's London office for team meetings and training.
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
We're looking for an enthusiastic and experienced Financial Education Programme Manager & Workshop Facilitator to join our Children and Young People team and play a leading role in delivering one of our exciting new financial education partnerships.
This is an exciting opportunity to join The Money Charity at a time of growth and help shape a brand-new programme that will reach thousands of primary-aged children across the UK. Working in partnership with one of the UK's leading financial services organisations, you'll have the opportunity to influence how the programme develops, helping to create an engaging and impactful experience for both schools and corporate volunteers.
This is a hands-on role for someone who loves working with children. At the heart of the role is delivering engaging, inspiring and interactive financial education workshops to primary-aged pupils. You'll spend a significant proportion of your time visiting schools across London, Bristol and the M4 corridor, bringing money topics to life through energetic, memorable sessions that help children build the confidence, knowledge and skills to make informed financial decisions.
Alongside workshop delivery, you'll manage this exciting new volunteer programme delivered in partnership with a major financial services organisation. Working closely with our corporate partner and volunteer network, you'll ensure volunteers are recruited, trained, supported and deployed effectively to maximise both educational impact and volunteer experience. These volunteers will assist you with the delivery of your workshops.
You'll also play a key role in growing the reach of the programme by promoting the workshops to schools and community organisations, building relationships and managing the booking process from initial enquiry through to delivery.
This role has been designed to offer flexibility and would particularly suit an experienced teacher or facilitator looking for either a 28-hour working week or a term-time-only position.
Closing Date – Midday, Friday 14 August 2026
Interviews – First-round interviews will be held virtually on 25 and 26 August 2026
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced care professional looking for a leadership role with variety, challenge and the opportunity to make a real difference?
We are looking for a Peripatetic Service Coordinator to provide leadership and operational support across our services. You will work with different teams as and when required, to support Service Managers and operational colleagues to ensure people receive safe, high-quality and person-centred support.
This is a unique opportunity for someone who thrives in changing environments and enjoys building strong relationships, leading teams and driving positive outcomes. Whether supporting a service through a vacancy, a period of change, a new development or a service improvement, this is an exciting opportunity to gain experience across a variety of services, share best practice, support teams through challenges and make a meaningful difference to the lives of the people we support.
If you are looking for a role that offers variety, autonomy and the chance to create positive change, we'd love to hear from you!
Key Responsibilities
- Provide management support across a range of services and locations.
- Lead, motivate and develop teams to deliver excellent person-centred support
- Support recruitment, induction, supervision and colleague development.
- Drive quality improvements and promote best practice across services.
- Support compliance, safeguarding and effective service delivery.
- Build positive relationships with the people we support, families, professionals and partner organisations.
- Help services successfully navigate change, growth and development.
About You
You will be an adaptable and confident leader who can quickly build credibility with teams and make a positive impact wherever you work.
We are particularly interested in candidates who:
- Have experience within health and social care and leading or managing teams.
- Enjoy working across different services and adapting to new challenges.
- Are passionate about person-centred support, inclusion and achieving positive outcomes.
- Have a strong understanding of safeguarding and relevant legislation.
- Are excellent communicators with strong relationship-building skills.
- Are organised, proactive and able to manage competing priorities.
- Are comfortable using IT systems and learning new technologies.
- Are willing to travel regularly across all Milestones Trust services and participate in the management on-call rota when required.
- Hold a full, clean UK driving licence (advantageous but not essential).
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week, Mon Fri
Duration: 13 month FTC
Location: London - hybrid, 2 days per week in London office (Including Wednesdays)
Salary:£ 54,452.47 - £ 66,553.01 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
As part of MSF UK’s strategic ambition to take a transformational approach to organisational change, strengthen the efficiency and effectiveness of our enabling functions, support organisational growth, and continue to reduce risk, the Policy, Risk and Planning Team has been expanded into a new General Direction Support Unit. This new Planning and Accountability Unit comprises the existing team alongside two newly created teams: the Change Delivery Team and the Transparency and Accountability Team.
In addition to taking on new functions, some functions currently sitting within the Policy, Risk and Planning Team are being transitioned to other teams within the Planning and Accountability Unit as new posts are recruited. The role-holder a vital role in maintaining the quality and continuity of current team functions while new teams are being established. They will also support the development of new functions within the team, particularly business continuity planning and extending support to MSF Ireland. Once the new structure is in place, the post-holder will be responsible for ensuring an effective handover of responsibilities and for building strong working relationships within the wider Planning and Accountability Unit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.
About us
Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.
Key Responsibilities
Main Duties:
· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).
· To oversee and ensure the operation of all BFB’s projects in tandem with one another.
· Managing volunteers across several charity projects.
· Being responsible for compliance across BFB’s sites.
· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.
· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.
· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.
· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.
· Be responsible for good operational standards and working practices in the warehouse and storage areas.
· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.
· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.
· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.
· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.
· Overseeing operational spending and other financial transactions in line with the budget.
· Ensuring all charity vehicles are maintained and compliant.
· Develop relationships with the outlying community to ensure access for all.
· Being a key holder for BFB’s sites and responding to call-outs as required.
· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.
· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.
Person Specification
Essential Skills & Experience
- Strong communication, interpersonal and relationship-building skills.
- Confidence representing an organisation in public and community settings.
- Ability to work independently and proactively.
· A willingness to work flexibly within the week determined by operational priorities.
· Safeguarding training Level 2, or a willingness to complete.
· Food Hygiene Level 2, or a willingness to complete.
- Good organisational skills and ability to manage multiple activities.
- This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
- Full driver’s licence.
Desirable
- Experience working in the voluntary or community sector.
· Experience working with or coordinating volunteers.
- Experience managing a charity or businesses’ operations.
- A knowledge of compliance and health and safety.
Personal Qualities
- Passion for tackling poverty and supporting a local community.
- Friendly, approachable and confident communicator.
- Self-motivated and able to take initiative.
- Organised.
- Flexible and willing to work outdoors and in community settings.
About the role
Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.
Salary: £19,438 pro rata (£28,041 FTE equivalent)
Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.
Line Manager: CEO
Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.
Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.
Our vision is to ensure those at risk have access to nutritious food and are treated with dignity.


CRM Business Analyst
Permanent. Full Time. Hybrid working (minimum of 2 days per week in the office)
Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Supporter Data Manager, the CRM Business Analyst will drive continuous improvement of the CRM solution through business analysis, working collaboratively with the CRM Agile team to optimise efficiency and functionality.
The post-holder will engage with stakeholders and deliver strategic insights into As-Is and To-Be process models, data structures, and interdependencies, translating findings into concise requirements that enhance operational effectiveness.
Some of the main responsibilities of the CRM Business Analyst include:
- Implement best-practice Business Analysis processes, tools, and methodologies to strengthen capability and drive meaningful change.
- Critically evaluate risks through the requirements gathering process, collaborating with teams.
- Extract and analyse data from multiple sources, to develop clear and prioritised business requirements.
- Ensure the accurate translation of business requirements into actionable specifications, supporting the prioritisation of high-impact initiatives that enhance operational efficiency.
- Provide key input and support for the continuous improvement of the Agile development process (SCRUM) by actively engaging in all ceremonies.
- Identify opportunities for how Dynamics365 can enable and improve business processes, ensuring technology solutions align with strategic objectives.
- Ensure JIRA is regularly updated to reflect accurate progress.
About you
Who we are looking for:
Essential:
- Significant experience or professional qualification in Business Analysis.
- Demonstrable experience as a Business Analyst covering requirements gathering and specification, workshop facilitation, and data mapping.
- Excellent communication skills, both verbal and written.
- Effective requirement gathering through, document review, workshops, 1-1 interviews and user observation.
- Excellent analytical skills , synthesising data from a wide range of sources to support the development of recommendations, with clear rationale and supporting evidence.
- Structured approach to data and documentation, with excellent organisational skills.
- Proficient at delivering impactful business cases, reporting and visualisation.
- Excellent collaboration skills; able to adapt style to work effectively with different stakeholder groups.
- Experience of applying industry standard process mapping techniques (e.g. BPMN, UML) to support process re-engineering.
- Excellent working knowledge of Microsoft Visio or other process mapping tools.
Desirable:
- Working knowledge of Jira or similar kanban board.
- Experience of using Confluence (or similar).
- Knowledge of Dynamics365 entity architecture.
- Experience of supporting the development of Dynamics365 CRM solutions.
- Experience of the charity sector.
- Experience of writing BA technical documentation.
- Basic SQL skills.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Main purpose of post
This is a new role for the marketing team at Weston Park Cancer Charity. The Communications and PR Manager will play a critical role in telling our story, championing our mission, and amplifying the voices of patients, families, clinicians and supporters.
To lead and deliver impactful, brand-building communications and PR activity that increases awareness, deepens engagement, and strengthens Weston Park Cancer Charity’s reputation across South Yorkshire and beyond. The Communications and PR Manager will work closely with the Marketing Manager, Campaigns Manager and Digital Marketing and Social Media Officer to create compelling copy for charity news stories, press releases and campaigns, ensuring consistent and meaningful communication across channels.
This role will:
Communications Strategy & Planning
· Support the Marketing Manager in delivering the annual marketing plan through communications and PR opportunities.
· Support the Campaign Manager with the charity’s multi-channel campaigns that raise awareness of services, research, events, and fundraising initiatives.
· Monitor and evaluate performance of communications activity, using insight and data to inform continuous improvement.
Media Relations & PR
· Build, maintain and grow strong relationships with local, regional, and national media.
· Act as first point of contact for media enquiries and manage press office activity.
· Lead proactive PR campaigns to highlight the charity’s work, impact and partnerships.
· Prepare press releases, statements, briefings and media packs.
· Support senior leaders and spokespeople with media interviews and messaging.
Communications & Storytelling
· Oversee the creation of high-quality communications across all external channels – website, newsletters and print materials.
· Support the delivery of communications through the charity’s digital channels by working closely with the Digital Marketing and Social Media Officer.
· Provide oversight on social media messaging, online storytelling, and website content.
· Lead on gathering patient, supporter and staff stories, ensuring sensitivity and ethical storytelling.
· Produce compelling copy that strengthens the charity’s brand and inspires action.
Brand & Reputation Management
· Provide staff members with regular training on the charity’s tone of voice, ensuring high standards of output.
· Ensure consistent application of the charity’s brand identity, tone of voice and key organisational priorities.
· Protect and enhance the organisation’s reputation through effective issues management.
· Work with the Marketing manager and Leadership team as needed on reviewing and updating the charity’s strategy, tone of voice and branding.
Stakeholder Engagement & Team Support
· Work collaboratively with clinical partners, fundraisers, volunteers, ambassadors, and community groups.
· Support internal communications to strengthen engagement across teams.
· Represent the charity at events, briefings, and partnership meetings where required.
· Represent the Marketing Manager/Campaign Manager and support the marketing team as needed during annual leave/sick leave.
What you do
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy marketing team. Our Communications and PR Manager will play a vital part of our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.
General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
How to apply
Closing date: 2nd August 2026
Interview date: 17th August 2026
Application format: Please send a CV and covering note demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering note will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than one page.
Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process.
Apply to HR
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an experienced People & Culture Generalist to join our team on a maternity cover basis.
This is an excellent opportunity for a CIPD-qualified HR professional who enjoys employee relations work and wants to make a meaningful impact within a values-driven Charity.
You'll provide professional HR advice and support to managers and employees across the charity, leading on a range of employee relations matters and helping to ensure fair, consistent and legally compliant people practices.
Working closely with the Employee Relations Specialist, you'll take ownership of day-to-day case management, enabling the wider People & Culture team to focus on strategic projects and organisational development.
Key Responsibilities
- Manage a range of employee relations cases including:
- Investigations
- Disciplinary processes
- Grievances
- Performance management
- Probation reviews
- Conduct issues
- Informal employee concerns
- Restructure consultations
- Ensure HR policies and procedures are applied consistently and in line with employment legislation.
- Support with the HR inbox and respond to manager and employee ER queries.
- Support payroll administration through accurate and timely submission of employee changes.
- Assist with organisational change activities, policy reviews and HR improvement projects.
- Coordinate training activity and support compliance with mandatory learning requirements.
- Maintain accurate HR records and case documentation.
About You
You will be a confident and pragmatic HR professional who is comfortable managing a varied caseload and building trusted relationships with managers at all levels and is able to prioritise accordingly.
Essential requirements:
- CIPD Level 5 qualification (or equivalent experience).
- Previous experience in a generalist HR and ER role.
- Strong employee relations case management experience.
- Good understanding of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience using HR systems and Microsoft Office applications.
- Ability to work independently whilst recognising when to seek support.
Desirable:
- Experience within the charity, healthcare or not-for-profit sector.
- Experience supporting organisational change and consultation processes.
What We're Looking For
You'll be:
- Empathetic and approachable.
- Fair and solutions-focused.
- Organised and resilient.
- Confident in advising managers and handling sensitive situations.
- Committed to inclusion, wellbeing and positive employee experiences.
- Passionate about making a difference through your work.
Why Join Catalyst?
- Hybrid working
- Flexible part-time hours
- Opportunity to make a genuine impact within a respected Surrey charity
- Supportive and collaborative culture
- Meaningful work that contributes to improving lives across local communities
Safeguarding
This role is subject to an Enhanced DBS check. A history of drug, alcohol or criminality issues will not automatically exclude applicants from consideration.
The interview will be an on-line interview followed by a face to face meeting at our office in Nankeville Court, Guildford Road, Woking
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally. Advising on both threats, and opportunities across the organisation’s portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations
Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements.
Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions.
The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning.
The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation’s compliance with all applicable data protection laws. provide objective oversight without conflicts of interest.
It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified.
Main Duties
Risk Management
- Lead the strategic and operational development of the organisation’s risk framework, ensuring alignment with ISO 31000 and organisational context
- Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic)
- Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer.
- Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility.
- Coordinate training and communication that promote collaboration and ownership of risk across functions.
- Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees).
Risk Governance
- Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates.
- Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability.
- Author and maintain core risk policies in line with governance appetites and policy frameworks.
- Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees
Strategy Integration
- Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies.
- Author the organisation’s annual Strategic Risk Outlook along with relevant country/thematic briefings.
- Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities.
Incident & Crisis Management
- Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents.
- Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required.
- Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers.
- Support development of the organisation’s complaints, accountability and whistleblowing mechanisms.
- Strengthen organisational readiness and resilience for potential high-impact events.
Data Protection
Compliance & Governance
- Keep the organisation on track with UK GDPR and equivalent laws in other regions.
- Make sure policies are up to date and actually used in day-to-day work.
- Offer clear, practical advice on what the law requires and how teams can meet it.
- Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents.
Data Protection Impact Assessments (DPIAs)
- Lead the DPIA process and ensure alignment across the organisation.
- Help teams understand when a DPIA is needed and how to assess risks.
- Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards.
- Initiate DPIAs and involve the right people; providing oversight and guidance.
- Check that decisions and DPIA findings align with legal obligations.
Advisory & Support
- Act as the go-to person for data protection questions from staff.
- Support project and operational teams to build privacy into new systems and ways of working.
- Advise on lawful bases, consent, transparency, and everyday compliance questions.
Training & Awareness
- Lead the organisation’s training and awareness activities relating to data protection.
Risk Function:
- Connect DPIA outcomes with wider organisational risks.
- Ensure systems are designed with strong security and privacy controls.
Key Result Areas
- Consistent application of the organisation’s risk management framework.
- Clear and timely reporting of key risks and opportunities to governance bodies.
- Continuous improvement in risk maturity and learning culture.
- Professional, transparent, and effective incident and crisis management.
- Strong collaboration between risk, operations, and programme teams.
- Integration of risk considerations into major organisational strategies and initiatives.
- Consistent DPIAs in line with organizational risk.
Soft Skills
- Strategic thinking – ability to connect detailed risks to big-picture objectives.
- Stakeholder engagement – builds credibility and trust at all levels.
- Adaptive communication – explains complex issues clearly and constructively.
- Problem-solving – confident and calm in uncertain situations.
- Execution – confident in the high-quality delivery of deep and complex work
- Collaboration – works effectively across teams and geographies.
- Emotional intelligence – empathetic, balanced, and composed in high-pressure situations.
- Resilience – maintains professionalism and focus through organisational change.
- Integrity – upholds confidentiality and ethical standards at all times.
Technical Skills
- Strong understanding of enterprise risk management, ISO 31000, and governance structures.
- Experience analysing and reporting risks across multiple jurisdictions.
- Proven ability to design and maintain risk policies, frameworks, and guidance.
- Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps).
- Understanding of safeguarding, security, and cyber risks within an NGO context.
- Familiarity with Board governance processes and committee reporting.
- Experience leading after-action reviews and embedding organisational learning.
- Knowledge of modern slavery and human trafficking risks in global operations.
Experience
- Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts.
- Experience managing serious incidents in security, safeguarding, reputational, or crisis areas.
- Experience working with Data Protection issues and management thereof
- Experience working across multiple countries or sectors (desirable).
Education
- Educated to degree level
- Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable.
- Project management certification (PMD Pro, PRINCE2, Agile) desirable.
We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.
As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:
- 28 days annual leave plus bank holidays (pro rata)
- 1 day Marriage Leave
- Birthday Day
- Enhanced employer pension contributions
- Company sick pay
- Enhanced maternity and paternity pay
- Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
- Free, confidential Employee Assistance Programme for staff and their family
- Professional development opportunities
- Professional memberships paid
- Flexible and hybrid working
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Facilities Manager
Reports to: Head of Services
Location: Woking, Surrey
Hours of Work: Part time, 22.5hrs per week
Salary: £21,060 22.5 hours, depending on experience
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.
The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.
Key Responsibilities:
Facilities Management
- The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
- The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
- The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.
Health and Safety & Compliance
- Oversee Health and Safety compliance across all properties and service.
- This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
- The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
- Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
- The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.
Governance & Reporting
- As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
- The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.
Budgets & Operational Reporting
- Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
- Develop a maintenance schedule for all properties.
Professional Standards & Ways of Working
- Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
- Ensure all property and compliance documentation is audit-ready and consistently maintained
- Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems
Knowledge and Skills:
Essential
- Experience in facilities, maintenance, property management and compliance roles.
- Experience of using facilities and compliance management software.
- Strong knowledge of UK health, safety and environmental regulations.
- Excellent interpersonal and communication skills.
- Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
- Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
- Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
- Proficiency in conducting risk assessments and creating action plans based on findings.
Desirable
- NEBOSH, IOSH, or equivalent health and safety qualification.
- Experience of managing budgets and supplier & contractor relationships.
- An understanding of sustainability and energy efficiency initiatives.
- Experience overseeing small refurbishment or capital projects.
- Knowledge of safeguarding practices.
Personal Attributes:
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter with your CV, to our CEO Cherisse Dealtry
The client requests no contact from agencies or media sales.


