Key worker jobs in East of england

External Affairs Adviser 
Contract type: Permanent 
Full time: 34.5 hours, we are open to a conversation about how you work these hours 
Location: Hybrid or mobile worker (depending on where in the UK you are based) with regular travel expected. As part of our business need and commitment to having representation across the four nations of the UK, we will be prioritising applicants from Northern Ireland. However, we will be considering applications from across the UK. 
Salary range: £35,200 - £39,200

About us

At Macmillanyou'llfind talented people working together to do whatever it takes to support people living with cancer.We'regoing all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our organisational strategy sets out howwe’llfight even harder to make every pound raised count for even more. With your help,we’lltransform cancer care for good.

About the role

Do you have experience influencing change and navigating complex political systems? We are looking for an External Affairs Adviser to join our wider Partnerships team at Macmillan to help us to deliver meaningful change for people with cancer, particularly the most marginalised groups. 

The External Affairs team is central to Macmillan’s work shaping change and influencing decision makers across the UK, and a key part of your role will be building and stewarding relationships with our external stakeholders.

As an External Affairs Adviser you’ll work flexibly across a whole range of influencing projects to shape the political agenda, which might be in Wales, Scotland, Northern Ireland, at a regional level in England and in Westminster, reflecting our ambitious plans to deliver change for people with cancer across the whole of the UK.

You’ll be exposed to a variety of political systems, decision makers and ways of working that will allow you to build on and develop your skills in public affairs, policy analysis, relationship management and communication.

About you

The successful candidate will demonstrate the following skills and experience: 

• Experience of influencing change - this might be from working in a charity, for a politician, in local or national government, a public affairs agency or think tank.
• Experience analysing and translating data and evidence into external messaging to influence a wide range of audiences. 
• Experience of working in at least one political context in the UK, and willingness to adapt your skills to working within a wide range of influencing environments and different stakeholders. 
• An adaptable approach, with a willingness to respond to quickly changing external circumstances and work at pace to navigate through complex issues.
• Experience of working in multi-disciplinary teams and working collaboratively with others to deliver projects.

In return, we offer a range of benefits including: 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5% 
• 120+ learning and development offers, with access to external professional qualifications 
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm 
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more 

Recruitment process

Application deadline: 23:59 on Monday 31st August
1st stage interviewdates:Virtual interviews will be held on the week commencing 14th September
2nd stage interview dates: Virtual interviews will be held on the week commencing 21st September 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategyalong with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.

We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.

Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.

This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.

Church Engagement & Fundraising Officer

12-month Fixed Term Contract. Full Time, Home-based (with weekly travel)

Location: London and the Northern Home Counties 

Salary: £44,945 per annum

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month

About the role

Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer is a proactive fundraising and church engagement role.

You will be out in churches and communities across London and the home counties, building new relationships, strengthening existing high-value support, and inspiring churches to give, act and pray with Christian Aid.

You will identify and approach prospective churches, pick up the phone to book meetings, speak confidently in church services and local gatherings, and make compelling asks that lead to increased giving and deeper engagement.

This is a remote team to facilitate post holders to be proactively present in local church communities. Much of your impact will come from being out and about: visiting churches, meeting clergy and volunteers, attending local events, speaking at services, and building relationships face to face. You should expect regular travel across London and the home counties, including some evenings and weekends.

We are looking for someone who is energised by being out in the community, not someone looking for a primarily desk-based role.

In this role, success will mean:

• building a strong pipeline of churches and groups with the potential to support Christian Aid;
• securing meetings, speaking opportunities and invitations into church spaces;
• inspiring churches to increase their giving, particularly around appeals and key fundraising moments;
• strengthening relationships with current high-value church supporters so they feel known, thanked and encouraged;
• equipping volunteers and local champions to extend Christian Aid’s reach;
• using insight, data and local knowledge to prioritise the relationships with greatest potential.

A significant part of this role will be proactive new relationship-building. You will not only respond to churches already connected with Christian Aid; you will identify new opportunities, approach churches and leaders, and work creatively to open doors for giving, fundraising, campaigning and prayer.

About you

Who we are looking for:

Essential:

• Demonstrable experience driving fundraising and relationship building.
• Knowledge of church audiences across all denominations.
• Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
• Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
• Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
• Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
• An ability to analyse and interpret information and data to prioritise work and achieve results.
• Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
• The ability to travel frequently to locations, including some evenings and weekends.

Desirable:

• Knowledge of current fundraising legislation and good practice.
• Knowledge of relevant church networks and denominational structures.
• Ability to effectively portray development messages in a theological context.
• Knowledge of global development issues and Christian Aid’s work.
• Good knowledge of the London and South East geographical region.

This role would suit you if you are a confident relationship-builder who enjoys getting out into communities, opening doors and inspiring people to act. You might come from community fundraising, church engagement, major donor engagement, sales, business development, volunteer mobilisation or a church-facing role with clear fundraising experience.

You will need to be confident talking with churches, meeting ambitious targets, comfortable making asks for financial support, and motivated by helping local communities turn faith, generosity and concern for global justice into practical action.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

A little bit about the role 

Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.

Contract: Full time, permanent

Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension

Please note that this role will be closing on Wednesday 19 August at 9am.

We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.

You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home

We are looking for someone with:

• A consistent record of hitting sales targets and forecasting accurately
• Skill in building trusted, senior-level partner relationships
• Confidence writing compelling proposals and delivering engaging pitches

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role may be eligible for sponsorship.

For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).

The role

We are looking for a Sheltered Housing Team Leader to join us at our beautiful 13-acre retirement community (Bencurtis Park) to lead our team of Wardens in delivering consistently high-quality, resident-centred services. This is an essential role to help ensure that Bencurtis Park remains a welcoming, inclusive, positive and safe place where older people can continue to live independently in their own homes for as long as they wish and are able to.

Key responsibilities include:

• Providing day-to-day leadership, supervision and support to the Warden Team.
• Managing the Warden rota to ensure appropriate staffing cover.
• Coordinating daily resident contact, welfare checks and follow-up support.
• Supporting residents to live independently, including through support planning, risk assessments and liaison with health, care and community services.
• Taking a proactive role in safeguarding and family liaison.
• Working collaboratively with colleagues on housing management matters.
• Ensuring health and safety processes, checks and record keeping are carried out effectively and maintaining accurate records.

For more information about Glebe Housing Association please visit our website.

The person

We are looking for someone who has experience of leading, motivating and supporting staff to deliver high standards of service. You will bring experience from sheltered housing, independent living, care, accommodation-based services or a similar environment, together with a strong understanding of safeguarding, resident support and person-centred working.

You will be empathetic, calm under pressure and able to communicate effectively with older people, relatives, colleagues and external agencies. Strong organisational skills, good judgement, confidentiality and the ability to manage competing priorities are essential. You should also be confident using Microsoft Office and willing to learn and make effective use of housing and workplace systems.

A full Job Description and Person Specification is attached.

How to Apply

Please read the full Job Description & Person Specification.

Please send your CV,  Supporting Statement and Diversity Monitoring Form.  In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.

Deadline for applications: midday Monday 24th August 2026

Interviews: w/c 31st August 2026

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

As the Facilities Officer at Southwark Cathedral, you will work as a key part of the Property team – co-responsible for the set-up and maintenance of spaces such as the Cathedral’s conference rooms and for health, safety and security on site. Working closely with the Head of Property, Facilities Manager and other members of the Property team and Verger team, you will be at the forefront of making the Cathedral site safe, tidy, functional and sustainable.

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

If you have experience of: 

• Working on a busy site
• Maintaining safety to persons and to heritage fabric
• Working with key health and safety considerations in mind

And are: 

• A proactive problem solver, pragmatic and solution orientated
• Committed to continuous organisation improvement and the ability to act as an agent of change
• Understanding of and enthusiastic for the Cathedral’s overall vision and values, including sustainability across the site

 Then we would love to hear from you.

Main Duties and Responsibilities

Site and Facilities Assistance 

• General porterage, to include moving and installing of pack-away furniture as required; 
• Shifting of furniture between rooms and storage across site to meet needs of Cathedral; 
• Assistance with delivery of tea, coffee and finger-food refreshments to conference and meeting rooms for internal meetings and external clients. Food & Hygiene Level 2 required (training given); 
• Light cleaning as required, including bin-emptying; 
• Top-up cleaning of toilets and washrooms, to retain fully functioning facilities for conferences, meetings and events; 
• Replenishing washroom supplies, e.g. soap, paper hand towels, toilet roll, etc; 
• Assistance with some high-level housekeeping in the Cathedral church and throughout the site, e.g. heritage cleaning, hanging decorations, lights, etc; 
• Assist Facilities Manager with simple tasks of general building maintenance;
• Maintain tidiness of the cleaning and furniture stores; 
• Remove waste and bulky redundant items from rooms and storage areas for on-site collection; 
• Carry out regular site inspections to ensure that the entire Cathedral precinct is kept free from litter and in good order with signage and barriers correctly placed

Security, Health and Safety

• Remain vigilant at all times for the security of the Cathedral premises; 
• Check that public areas and working areas and practices are kept safe and free from trip, slip and other hazards; 
• Take action when needed to implement emergency procedures; 
• Act as Fire Marshall and Lockdown Marshall (training given); 
• Ensure compliance with relevant Heath and Safety legislation and statutory codes of practice; 
• Liaise with the Property Team and Head Verger over any issues of concern with regard to Health, Safety & Security. 

Conference Rooms 

• Work with Property Team managing the preparation of conference rooms including audio visual equipment requirements; 
• Ensure conference and meeting rooms are set with appropriate furniture and equipment for event or meeting in timely fashion; 
• Manage week-day room-setting according to Cathedral diary and to meet different departments’ event requirements; 
• Provide operational audio-visual support to clients to provide presentation- and meeting-standard IT functions.

Sustainability 

• Assist in the implementation and monitoring of the Cathedral’s energy management and waste strategies including liaising with waste management suppliers, reading utility meters, changing fittings to LED light bulbs;
• Light garden maintenance where required. 

Closing date: 11.59pm on Monday, August 17th

Interviews are planned for Tuesday, September 1st and Wednesday, September 2nd

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

 Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

Job Title: Fundraising Manager

Contract: Permanent

Salary: £40,000

Hours per week: 28 hours 4 days per week

Annual Leave: 25 days plus bank holidays (Pro Rota)

Role Description

The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.

Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.

Key Responsibilities

Legacy and Appeals

• Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
• Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
• Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
• Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.

Trusts and Foundations

• Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
• Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
• Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
• Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
• Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
• Ensure funders receive timely, accurate and engaging updates on the impact of their support.
• Develop compelling cases for support and funding proposals for a range of projects and priorities.
• Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
• Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.

Donor Acknowledgement and CRM Management

• Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
• Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
• Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
• Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
• Use donor data and insight to identify opportunities for increased engagement, retention and income.

Planned and Regular Giving

• Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
• Develop communications that encourage supporters to become regular givers.

Patrons and Donors

• Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
• Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
• Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
• Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
• Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
• Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.

Major Fundraising Initiatives and Events

• Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
• Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
• Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
• Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
• Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
• Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.

Strategy, Planning and Reporting

• Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
• Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
• Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
• Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
• Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
• Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
• Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.

Person Specification

Essential Qualities

Qualifications

• Degree-level education or equivalent professional experience.
• Evidence of continuing professional development in fundraising or a related field.

Experience

• Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
• Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
• Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
• Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
• Experience of developing and delivering fundraising strategies across a range of income streams.
• Experience of managing or overseeing fundraising campaigns, appeals or events.
• Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
• Experience of monitoring and reporting on restricted and unrestricted funding.
• Experience of preparing funding reports and ensuring compliance with funder requirements.

Knowledge

• Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
• Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
• Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
• Understanding of budgeting, financial planning and monitoring in relation to fundraising.
• Understanding of effective donor stewardship, cultivation and relationship management.
• Knowledge of the principles and importance of legacy and regular giving.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
• Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
• Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
• Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
• Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
• Ability to manage and maintain accurate records using a CRM system such as Donorfy.
• Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
• Ability to oversee and provide strategic direction to fundraising activities and initiatives.

Personal Qualities

• Highly motivated, proactive and results-driven.
• Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
• Excellent attention to detail and a high level of accuracy.
• Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
• Ability to work collaboratively as part of a team and build effective relationships across the organisation.
• Resilient, flexible and able to manage competing priorities and work effectively under pressure.
• Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
• Commitment to the values and mission of St Edmundsbury Cathedral.
• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
• Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.

Desirable

Qualities Qualifications

• Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.

Experience

• Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
• Experience of securing significant gifts or grants from Trusts and Foundations.
• Experience of fundraising within the Church of England or another faith-based organisation.
• Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
• Experience of overseeing fundraising events or major fundraising initiatives.

Skills and Knowledge

• Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
• Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
• Knowledge of legacy fundraising and planned giving.
• Experience of using Donorfy or a similar fundraising CRM system.

Recruitment Project Lead (12-Month FTC)

Hybrid Working | London | International Scope

Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to recruit a Recruitment Project Lead on a 12-month fixed-term contract.
This is a fantastic opportunity for an experienced recruitment professional to join a globally recognised organisation. Working as part of a collaborative international HR team, you will play a key role in shaping and embedding recruitment best practice across a workforce spanning 26 countries.
This is not a traditional recruitment role. Instead, it offers the opportunity to lead projects focused on recruitment governance, hiring capability, employer branding, candidate experience and recruitment transformation.

The Opportunity

Working closely with HR colleagues, hiring managers and senior stakeholders globally, you will review, enhance and embed recruitment practices across the organisation.

Key responsibilities will include:

• Developing and implementing recruitment policies, processes and governance frameworks
• Establishing and managing preferred supplier arrangements
• Supporting the organisation's wider recruitment strategy and capability agenda
• Designing and delivering recruitment training for HR colleagues and hiring managers
• Enhancing the MSC employer brand and candidate attraction approach
• Working with Communications teams to develop an engaging and inspiring careers site
• Supporting wider people projects, including pay transparency initiatives
• Improving the adoption and utilisation of recruitment systems and tools
• Driving greater consistency across international recruitment practices

About You

We are keen to speak with candidates who can demonstrate:

• Proven experience developing and improving recruitment policies and processes
• Experience designing and delivering recruitment training programmes
• Strong knowledge of recruitment best practice and candidate experience
• The ability to influence stakeholders across multiple teams and functions
• Experience managing recruitment projects or transformation initiatives
• An understanding of employer branding, attraction strategies and recruitment marketing
• The confidence to work independently while building strong relationships across an international organisation

International experience would be highly advantageous, although candidates from a broad range of sectors will be considered.

Why Join MSC?

The Marine Stewardship Council's vision is for the world's oceans to be teeming with life and seafood supplies to be safeguarded for this and future generations.Through its internationally recognised certification and ecolabelling program, the MSC helps to promote sustainable fishing practices across the globe. Today, hundreds of fisheries around the world participate in the program and MSC-labelled seafood products are available in more than 66 countries.This role offers the opportunity to contribute to an organisation with a genuine purpose while helping shape the future of recruitment across a global workforce.

Additional Information

• 12-month Fixed Term Contract
• Hybrid working model with a minimum of 50% office attendance in London
• International scope and stakeholder exposure
• 25 days annual leave plus office closure between Christmas and New Year
• Pension from day one

Unfortunately, visa sponsorship is not available for this position and applicants must already have the right to work in the UK.
If you're a recruitment professional who enjoys improving processes, developing capability and influencing stakeholders, please apply and I will be in touch.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruitment Project Lead (12-Month FTC)

Hybrid Working | London | International Scope

Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to recruit a Recruitment Project Lead on a 12-month fixed-term contract.
This is a fantastic opportunity for an experienced recruitment professional to join a globally recognised organisation. Working as part of a collaborative international HR team, you will play a key role in shaping and embedding recruitment best practice across a workforce spanning 26 countries.
This is not a traditional recruitment role. Instead, it offers the opportunity to lead projects focused on recruitment governance, hiring capability, employer branding, candidate experience and recruitment transformation.

The Opportunity

Working closely with HR colleagues, hiring managers and senior stakeholders globally, you will review, enhance and embed recruitment practices across the organisation.

Key responsibilities will include:

• Developing and implementing recruitment policies, processes and governance frameworks
• Establishing and managing preferred supplier arrangements
• Supporting the organisation's wider recruitment strategy and capability agenda
• Designing and delivering recruitment training for HR colleagues and hiring managers
• Enhancing the MSC employer brand and candidate attraction approach
• Working with Communications teams to develop an engaging and inspiring careers site
• Supporting wider people projects, including pay transparency initiatives
• Improving the adoption and utilisation of recruitment systems and tools
• Driving greater consistency across international recruitment practices

About You

We are keen to speak with candidates who can demonstrate:

• Proven experience developing and improving recruitment policies and processes
• Experience designing and delivering recruitment training programmes
• Strong knowledge of recruitment best practice and candidate experience
• The ability to influence stakeholders across multiple teams and functions
• Experience managing recruitment projects or transformation initiatives
• An understanding of employer branding, attraction strategies and recruitment marketing
• The confidence to work independently while building strong relationships across an international organisation

International experience would be highly advantageous, although candidates from a broad range of sectors will be considered.

Why Join MSC?

The Marine Stewardship Council's vision is for the world's oceans to be teeming with life and seafood supplies to be safeguarded for this and future generations.Through its internationally recognised certification and ecolabelling program, the MSC helps to promote sustainable fishing practices across the globe. Today, hundreds of fisheries around the world participate in the program and MSC-labelled seafood products are available in more than 66 countries.This role offers the opportunity to contribute to an organisation with a genuine purpose while helping shape the future of recruitment across a global workforce.

Additional Information

• 12-month Fixed Term Contract
• Hybrid working model with a minimum of 50% office attendance in London
• International scope and stakeholder exposure
• 25 days annual leave plus office closure between Christmas and New Year
• Pension from day one

Unfortunately, visa sponsorship is not available for this position and applicants must already have the right to work in the UK.
If you're a recruitment professional who enjoys improving processes, developing capability and influencing stakeholders, please apply and I will be in touch.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Youth Work

Are you motivated, energetic, and organised with the ability to connect with both young people and staff/volunteers?

If you are looking for a leadership position that requires creativity, that will enable you to flourish, be ambitious, operate both strategically and operationally, and drive success then this is the position for you!

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Head of Youth Work

Location: Tilbury, Essex

Salary: £38,000 to £43,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week (hours will be outside of the usual 9-5)

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 12 noon, Monday 7 September

First stage interviews (online): Wednesday 16 September

Young Person Panel (in-person in Tilbury): Evening of Monday 21 September

Second stage interviews (in-person): Future youth zone – Wednesday 23 September

About the Role

As the Head of Youth Work, you'll take the lead in shaping the future for young people, guiding a dynamic team of Youth Workers to create a youth work experience that stands out. We’re looking for someone who’s creative, driven, and all about making things happen for young people. You’ll be hands-on, with a positive vibe, ready to bring fresh ideas to the table and see them through to success.

No two days will be the same! You’ll be at the forefront, designing the new Youth Work Offer, recruiting and developing a passionate team, and ensuring our programs run smoothly. From junior and senior clubs to holiday clubs and events, you’ll make sure everything is on point.

You’ll be a crucial part of this new youth zone for Grimsby and North-East Lincolnshire, welcoming up to 250 young people each session and creating a space where they can thrive. Ready to make a difference? Join us!

Key responsibilities include:

• Staffing
• The Offer (Programme)
• Safeguarding Young People
• Partnership Working
• Policy, Compliance and Quality Assurance
• Leadership
• Inclusion

Before the youth zone opens and during its construction, there will be elements of hybrid working in place.

About You

You will:

• Be driven, hardworking, organised and equally comfortable engaging with young people and staff/volunteers.
• Have a sense of fun, plenty of energy but also a calm temperament and the ability to operate at a senior level
• Believe in young people’s potential and be proactive and can-do.

You won’t be afraid to get stuck in leading sessions yourself if needed, and you will lead on safeguarding within the organisation.

You will have experience of:

• Youth work, including in open access environments with young people aged 8-18 (up to 25 with additional needs/disability)
• Leading and managing youth work activities  
• Managing staff and volunteers, leading a team to achieve targets and key performance indicators (for example membership & attendance)  
• Managing budgets
• Managing conflict between young people and establish clear behaviour standards  
• Developing opportunities for young people to participate in decision making processes

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include Youth Work, Head of Youth Work, Director of Youth Work, Youth Work Director, Head of Community Youth Work, Community Youth Work Director, Youth Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

Events Coordinator 

Do you have experience planning and executing high-stake events? 

We are looking for a highly organised and efficient events coordinator to join the team. 

We are open to candidates qualified by experience, so if you have the skill’s we are looking for them apply today! 

Position: Events Coordinator 

Salary: Circa £38,000 to £44,000 per year, depending on experience 

Location: Remote/London 

Hours: Full-time 

Contract: Permanent

Closing date: 21st August 2026 

About the role 

The Events Coordinator sits within the Development team and reports into the Head of Philanthropy but works closely with senior leadership and colleagues across the organisation, notably, the Communications Team, the Creative Team, the Commercial Team and the Finance and Operations Teams as well as in-country teams.

This is a very hands-on role from the beginning. You will be leading all planning and execution for events, including fundraising events, exhibitions, though leadership, creative and commercial events, and community outreach events.  

Key responsibilities include: 

• Event Planning and Execution 

• Stakeholder Coordination and Communications 

• Budget and Financial Management 

• Promotion and Communications 

Monitoring, Evaluation and Reporting 

About you 

We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.

Personal attributes we are looking for: 

• A highly structured, organised, and hands-on self-starter. 

• Great communicator. 

• A team worker.

• Somone who thrives in a high-paced environment. 

• Highly detail-oriented 

• Someone who is punctual and meets deadlines. 

You will need: 

• Proven experience planning and executing high-stake events 

• Proven experience in high-level stakeholder communications and coordination. 

• Comfortable working from home for most of the time. 

• Fluent spoken and written English. 

• Willingness to work evenings and/or weekends as required. 

• Willingness and ability to be in London frequently 

To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications. 

Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received. 

About the organisation 

The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families. 

Other roles you may have experience of could include Events, Events Coordinator, Events Officer, Events Planner, Marketing and Events, Challenge Events, Mass Participation.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

Education Programme Coordinator

We are seeking Education Programme Coordinators to help disadvantaged young people build confidence, improve their academic progress and fulfil their potential.

Position: Education Programme Coordinator, two opportunities available
Salary: £26,000 to £30,000 FTE, depending on the role and experience
Location: London, with the Saturday position based in Walworth
Hours: Part–time, Term-time only, with weekday and Saturday opportunities available
Closing date: Wednesday 2 September 2026

About the role

There are two flexible opportunities available:

Weekday Education Programme Coordinator: Working 14.5 to 22.5 hours per week or full-time, plus four additional paid weeks annually. You will deliver structured small-group tuition programmes in schools across London, support pupils and volunteer tutors and coordinate programme delivery.

Saturday Education Programme Coordinator: Working 8 to 12 hours per week, including sessions in Walworth on Saturday mornings from 9.00am to 11.30am, plus two additional paid weeks annually. You will support the delivery of engaging tuition sessions for boys aged 8 to 18.

Key responsibilities will include:

• Facilitating structured small-group tuition sessions
• Creating a positive, inclusive and well-managed learning environment
• Supporting pupils to build confidence and make academic progress
• Providing guidance and practical support to volunteer tutors
• Building positive relationships with young people, families and school staff
• Maintaining attendance records, programme information and assessment data
• Gathering feedback and contributing to programme reports
• Following safeguarding procedures and promoting young people’s wellbeing

The weekday position does not involve full-class teaching, extensive lesson planning or significant marking.

About you

For the weekday opportunity, you will have Qualified Teacher Status or equivalent classroom or youth sector experience, alongside strong group management and organisational skills.

For the Saturday opportunity, you will have experience working with children or young people in education, youth work, mentoring or community settings. QTS or a youth work qualification would be welcomed but is not essential.

For either opportunity, you will be able to engage and motivate young people, build effective relationships and demonstrate a strong commitment to safeguarding.

About the organisation

The organisation is an education charity working to reduce the attainment gap experienced by disadvantaged pupils. Through structured tuition, volunteer support and partnerships with schools and community organisations, it helps young people improve academically while developing confidence and resilience.

These roles are subject to an enhanced DBS check and satisfactory references.

Other roles you may have experience of could include Programme Coordinator, Education Coordinator, Programme Manager, Youth Programme Coordinator, Learning Mentor, Teaching Assistant, Youth Worker, Community Education Officer or Saturday School Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Role Description

Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.

The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.

About Our Volunteers

Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.

Key Responsibilities

Volunteer Strategy and Leadership

• Develop, implement and review the Cathedral's Volunteering Strategy.
• Lead the development of a sustainable volunteer programme.
• Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
• Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
• Act as the primary point of contact for volunteers.

Recruitment, Induction and Volunteer Management

• Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
• Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
• Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
• Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
• Produce, maintain and regularly review the Volunteer Handbook.
• Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.

Training and Development

• Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
• Identify opportunities for volunteers to develop new skills.
• Ensure safeguarding and mandatory training remains current and accurately recorded.
• Regularly review volunteer practices to maintain high standards of service and visitor experience.

Inclusion, Engagement and Communications

• Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
• Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
• Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
• Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities

Partnership Working

• Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
• Develop and maintain productive relationships with community organisations across the region.

Monitoring, Evaluation and Budget Management

• Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
• Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
• Produce regular reports identifying trends, achievements and future opportunities.
• Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.

Visitor Experience

• Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
• Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.

General Responsibilities

• Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
• Work collaboratively with clergy, staff, volunteers and the wider congregation.
• Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
• Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
• Undertake any other duties reasonably required by the Chief Operating Officer.

Person Specification

Essential Qualities

• Managing volunteers across a range of roles using recognised best practice.
• Developing and implementing volunteer strategies, policies and procedures.
• Recruiting, inducting, training and supporting volunteers.
• Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
• Developing partnerships with community organisations, charities or public bodies.
• Leading teams within a visitor-focused environment.
• Line management, partnership working and stakeholder engagement.
• Working with diverse communities and promoting inclusive participation.

Knowledge and skills

• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise competing demands.
• Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
• Ability to work effectively within a heritage, commercial and place of worship environment.
• Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.

Personal Attributes

• Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
• Flexible approach to working hours, including occasional evenings and weekends.
• Collaborative, approachable and committed to excellent visitor and volunteer experiences.
• High Emotional Intelligence

Desirable Qualities

• Experience within a cathedral, church or heritage organisation.
• Background in heritage, tourism, hospitality or the cultural sector.
• Degree or equivalent professional qualification.
• Awareness of the ministry, mission and civic role of the Church of England and its cathedrals