Knowledge and learning advisor jobs
At Ambitious about Autism, we're currently looking for a People Advisor to join our team.
You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.
You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.
We are looking for some someone who has:
- A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
- Demonstrable experience providing advice to managers and staff on HR related matters.
- Strong knowledge of ER case work, current employment law and HR best practice.
- Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These roles require regular in-person engagement in London. Applicants must be able to travel to and work in London easily. AN ISVA QUALIFICATION IS REQUIRED FOR THIS POST.
About us
SurvivorsUK exists for men and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
You will provide pro–active emotional, practical and advocacy support for male and non-binary survivors who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system.
Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Some travel to London will be expected.
An ISVA qualification or relevant degree is desirable, but not essential. We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.
Please see attached Job Description and Personal Specification for more information
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each of the requirements in the person specification, and outlines your motivations for applying.
Closing date: Sunnday 22nd March 2026 at 12pm
Interviews: TBC, these may take place remotely or in-person in our offices in London
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
Our vision is a society that acknowledges, supports, and advocates for men and non-binary people who have been affected by rape or sexual abuse
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interviews: 23/03 or 24/03
Employer: King's Trust International (not The King's Trust)
It’s an exciting time to join King’s Trust International as we launch our new 10-year strategy. Operating in more than 20 countries, we partner with governments, NGOs and employers to create life-changing opportunities for young people. We’re now looking for an Evaluation Advisor who will play a vital role in helping us achieve our ambition of reaching one million young people over the next decade.
This role is central to strengthening and scaling our impact measurements, supporting continuous learning, ensuring quality, and helping to deepen understanding and evidence of the outcomes and impact of our employability and enterprise programmes.
What you’ll do
As part of our Impact team, you will:
- Provide technical advice and support on monitoring, evaluation and learning (MEL) to regional delivery teams and partner organisations throughout the project life cycle
- Lead and contribute to organisational impact projects
- Facilitate learning processes that drive improvement and impact
What you’ll bring
- Strong expertise in monitoring, evaluation and learning
- Experience working within an evaluation team
- A proven track record of supporting the development of MEL systems
- Knowledge of employability and enterprise programming (an advantage)
If you’re a resilient, enthusiastic self-starter passionate about improving outcomes for young people around the world, we’d love to hear from you.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities are available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.
To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
High Trees are seeking an experienced and data-driven Monitoring, Evaluation and Learning Lead, with strong project management skills. You will be joining us at an exciting time as High Trees continues to grow the scale and reach of our work. This role is central to creating an evidence-based culture and embedding ongoing monitoring and evaluation cycles to understand the impact of our work.
Working across the organisation, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will be highly proficient in collecting and analysing quantitative and qualitative data and have experience in developing impact frameworks, including theory of change, outcomes, and indicators. As the Monitoring, Evaluation and Learning Lead, you will have oversight of monitoring systems and processes ensuring that impact data collected is to a high standard across the organisation and our partnerships.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact, you will actively contribute to ensuring our impact plan is effectively embedded within key strategic areas. You will need to be highly responsive to the needs of colleagues, partners and funders and be able to provide practical solutions for a range of situations.
You will need to be detailed orientated but motivated by how data and learning can be turned into impactful stories of change. You will also be a strong communicator: experienced in facilitation, an engaging presenter, and a compelling writer, able to frame and share our impact with a range of audiences. You will have the ability to see the bigger picture, at the same time as being on top of the detail – and value both in equal measures!
Employee benefits
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35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
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Enhanced maternity/paternity/adoption leave after 2 years’ service
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Save money off a new bike with the Cycle to Work scheme
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Up to 7% contribution to the staff pension scheme
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24/7 Employee Support Line
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Clear pay structure with yearly increments (based on performance)
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Annual Staff away day
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Premium eye-care vouchers through Specsavers and season ticket loans
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Regular team lunches and generous supplies of office breakfast and snacks!
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.
You might be the right person for the role if you have:
· At least one year’s experience in managing complex client cases
· Experience of building relationships with partner services and other professionals
· Knowledge of issues affecting victims of sexual violence and abuse
· Experience in delivering services in a confidential environment
· Driving licence and access to a car with business insurance
· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children
We're keen to hear from you if you are looking for a new challenge.
In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.
Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Closing date for completed applications is Midnight on 22nd March. If application is successful, interviews will be held W/C 30th March
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata
Benefits:
Additional leave
Company pension
Flexitime
On-site parking
Sick pay
Schedule:
Day shift
Flexitime
Tuesday - Friday
No weekends
Work Location; In person, Derbyshire
Experience: casework , min one year preferred
Application deadline: Midnight 22nd March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our dedicated and compassionate team as an Independent Domestic Violence Advisor (IDVA).
In this role, you will provide high-quality, survivor-centred support to standard and medium-risk victims of domestic abuse, helping them to increase their safety, navigate their options, and make informed choices about their future.
Key Responsibilities
- Provide high-quality, trauma-informed, survivor-centred support to high-risk victims of domestic abuse
- Carry out comprehensive risk assessments and safety planning, using tools such as DASH
- Advocate on behalf of survivors with statutory and voluntary agencies, including police, social care, housing, health, and legal services
- Represent and support clients through the MARAC process, ensuring risks and actions are clearly communicated and followed up
- Support survivors to understand their options around criminal justice, civil remedies, housing, and welfare
- Maintain accurate, confidential case records in line with GDPR, safeguarding, and organisational policies
- Identify and respond appropriately to safeguarding concerns involving adults and children
- Build strong multi-agency relationships to improve outcomes and reduce risk for survivors
- Empower survivors to make informed choices and increase their safety and independence
You will need to be a compassionate and resilient professional with:
- A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives (Desirable not essential)
- IDVA qualification (Desirable not essential)
- Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
- Excellent communication, advocacy and problem solving skills
- Experience of working with victims of domestic abuse
- Ability to work independently as well as part of a team
- Commitment to safeguarding and promoting the welfare of vulnerable individuals
- Able to travel across Bedfordshire
We welcome applications from candidates who are either qualified IDVAs or those who do not yet hold the formal qualification but have relevant experience supporting survivors of domestic abuse. If you have demonstrable experience working with high-risk victims, strong safeguarding knowledge, and the skills to provide trauma-informed, survivor-centred support, we would be keen to hear from you. We recognise the value of lived and professional experience and are open to supporting the right candidate to achieve the IDVA qualification as part of the role
Please note that we are unable to provide visa sponsorship accept applications from individuals who already have the right to work in the UK for the position applied for
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA, we are an inclusive organisation that actively promotes equality of opportunity for all, welcoming the right mix of talent, skills, and potential. We are committed to creating a working environment where everyone is treated with dignity and respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We welcome applications from all backgrounds, communities, and industries, and are committed to building a diverse workforce made up of a wide range of skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday-Friday
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
We are looking to employ a Housing and Welfare Benefits Advisor for Camden Disability Action's Social Welfare Advice services. You will have at least two years' experience providing welfare rights advice and housing casework and have up-to -date knowledge of welfare benefits and housing law, especially relating to Disabled adults. Your role will be to identify potential income maximisation and provide the support needed to get benefits correctly assessed, and assisting with appeals as well as supporting Disabled people with housing support, including homelessness prevention measures. You will work in a holistic way, managing and holding complex cases and advocating for clients across statutory services, specialist advice partners and community organisations.
You will be committed to learning more about the Social Model of Disability and you will share our vision for a radically inclusive world where people with differences are never disabled by the society in which they live.
The post is currently funded for 12 months, however it is an organisational priority to secure ongoing funding for this role and to keep growing the size and scope of our advice team.
The role is advertised as hybrid and a minimum of 2 days on site in the NW5 1LB office is essential.
Deadline for applications is Monday 23rd March 5pm. Interviews will be held on Tuesday 31st March and Wednesday 1st April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: HR Business Partner
Based: Battersea
Salary: £35,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week
DBS: Not Required
Role Overview:
Are you passionate about helping people grow, upskill and thrive in their roles?
Do you believe that developing individuals is key to organisational success?
At Enable, we know that hiring the right people is just the start. That’s where you come in. As our Learning and Development Partner, you’ll play a central role in building an environment where our people – and our managers – feel supported, confident and capable of delivering their best.
Reporting to the HR Business Partner, and working closely with the Talent Partner and HR Advisor, this role will lead on designing, delivering and evaluating learning and development initiatives that help Enable’s diverse teams reach their full potential. The role will require close collaboration with the wider HR team to support with operational needs.
You’ll bring a blend of creativity, structure and emotional intelligence – someone who understands the needs of operational teams as much as senior leaders, and who’s always looking to make learning meaningful and impactful.
The Central Services Team ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
- Develop and deliver Enable’s learning and development strategy, aligned with organisational priorities and future workforce needs
- Identify capability gaps across the organisation – and design interventions that build confidence, consistency and compliance
- Lead on all aspects of internal training, including; Mandatory and compliance-based training; Management Development; Skills Based & Professional Development & Soft Skills and resilience-building workshops.
- Partner with the Talent Partner to ensure new joiners experience a seamless onboarding journey into Enable’s learning culture
- Create toolkits, frameworks and learning pathways that are accessible, flexible and inclusive
- Build a blended learning offer using face-to-face, digital, self-led and social learning approaches
- Evaluate learning impact using feedback, performance data and insights to inform continuous improvement
- Support individual development planning, particularly for high-potential staff and those seeking career progression
- Maintain strong relationships with external learning providers and ensure best value from third-party training options
- Promote a culture of learning where staff at all levels take ownership of their development and feel supported in doing so.
- Support the wider HR team as required, contributing to cross-functional projects, operational priorities and the delivery of a cohesive People service.
Skills and Experience:
- Proven experience designing and delivering impactful learning and development strategies within a multi-site or community-focused organisation.
- Previous experience working within an HR or People function, with an understanding of core HR processes and how L&D aligns with the wider employee lifecycle.
- Demonstrated success in developing and running manager capability programmes.
- Confident facilitator with experience delivering workshops or training to both frontline staff and senior managers.
- Able to identify learning needs through observation, feedback, data and performance trends.
- Knowledge of modern learning practices and digital tools/platforms (LMS, e-learning, blended learning etc).
- A proactive, relationship-focused approach – comfortable working across diverse teams and adapting your style.
- A continuous improvement mindset – always looking to evolve and strengthen learning impact.
- Strong organisational and project management skills, able to manage multiple priorities with attention to detail.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Help transform global care systems so children can grow up in safe, loving families, not institutions.
Join Lumos at a pivotal moment as we scale our global ambition to reform childcare systems and improve the lives of millions of children worldwide.
Lumos Foundation is an international NGO working to end the institutionalisation of children and support governments and partners to build sustainable, family-based care systems. Founded by J.K. Rowling, Lumos works across Europe, Africa, Latin America and beyond to drive lasting systemic change for children and families.
As our Senior Technical Advisor, you will play a critical global role providing expert leadership on child protection and childcare reform across Lumos programmes and partnerships. This is an opportunity for an experienced specialist to influence national reform processes, strengthen programme quality, and support governments and partners to deliver meaningful change at scale.
You will work closely with country teams, senior stakeholders and international partners, ensuring that Lumos’ programmes reflect global best practice while responding to local contexts.
What you will do
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Provide high-level technical expertise on child rights, child protection and care reform
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Support the design, implementation and evaluation of country and regional programmes
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Deliver technical advice and capacity building to governments, partners and Lumos teams
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Develop guidance, training materials and learning products
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Support evidence generation and knowledge sharing across programmes
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Contribute to donor proposals and programme reporting
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Represent Lumos in international technical networks and partnerships
About you
You are a collaborative and experienced professional with deep expertise in childcare reform or child protection programming and a strong commitment to children’s rights.
You will likely bring:
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Significant experience working in child protection, care reform or related international development programmes
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Experience working with governments or large institutional partners
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Strong analytical, facilitation and communication skills
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Experience developing training, technical guidance or policy materials
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Ability to work effectively across cultures and global teams
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Excellent written and spoken English
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Willingness to travel internationally when required
Additional languages and experience working across multiple countries are an advantage.
Salary: Competitive, depending on experience.
The advertised salary range applies to candidates based in the UK. For candidates exceptionally appointed in another Lumos country office (Colombia, Kenya, Moldova or Ukraine), salary will be benchmarked and aligned with local market conditions and Lumos’ country-specific salary framework.
Location
London (UK) preferred. Exceptional consideration may be given to candidates based in Lumos country offices in Kenya, Colombia, Moldova or Ukraine.
Candidates must have the right to live and work in the country from which they apply.
Contract
Fixed-term until 31 December 2027, aligned with Lumos’ current strategy, with potential extension subject to funding.
Why join Lumos?
This is a unique opportunity to contribute to a bold global mission during a period of organisational growth and impact. You will work alongside passionate international colleagues committed to ensuring children grow up in families and supportive communities.
Benefits vary by location and include flexible working arrangements, generous leave provisions, learning and development opportunities, and wellbeing support.
Safeguarding and Inclusion
Lumos is committed to safeguarding children and adults at risk and operates a zero-tolerance approach to abuse, exploitation and harassment. Employment is subject to appropriate checks and references.
We are committed to equality, diversity and inclusion and encourage applications from candidates of all backgrounds.
How to apply
Please submit your CV and cover letter through the application portal. Only shortlisted candidates will be contacted.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Are you passionate about creating meaningful volunteer experiences and confident communicating clearly and thoughtfully in complex situations?
Do you enjoy using your judgement, analytical thinking and a development focused mindset to improve how volunteers are supported and managed?
Samaritans is looking for two dedicated Volunteer Experience Advisors to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.
Contract terms
- £30,000 - £35,000 per annum
- Permanent
- Full time (35 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll be doing
- Providing expert advice and guidance to branches and regions on all volunteer management matters.
- Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
- Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
- Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
- Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
- Contributing to the development and refinement of volunteer policies, processes and guidance.
- Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
- Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
- Working collaboratively with colleagues and stakeholders across the organisation.
You’ll ideally bring:
- Experience working with or supporting volunteer, or advising on people related matters.
- Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
- The ability to exercise sound judgement and take a balanced, proportionate approach.
- Excellent written and verbal communication skills
- Strong project management experience, including the development and delivery or improvement focused initiatives.
- A proactive, solutions focused and improvement-oriented mindset
- Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
- Experience of providing advice, training or support on volunteering matters.
- Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
- Report writing and presentation skills.
- Experience in prioritising workloads and working to deadlines with speed and accuracy.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: Tuesday 10th March 2026 at 09:00am
Interviews: w/c 16th and/or 23rd March 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Job Title - Homelessness and Housing Law Advisor or Solicitor
Contract - Fixed Term – 3 years
Hours - 21 hours per week
Salary Range - £21,600 - £23,400 (£36,000 - £39,000 FTE)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness.
This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change. It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation.
Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues. This will include delivering regular outreach advice sessions in partnership with community organisations. The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting. Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.
The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law. Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants. The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.
The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors. The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.
The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.
Closing date: Monday 9th March 2026 17.00pm
Test and Interview date: Week commencing Monday 16th March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Opportunity: Trainee Immigration Adviser
Location: St Pauls Advice Centre, Bristol
Salary: £11,439.20 to £12,256.29 actual (£28,598 FTE, NJC 12)
Hours: 14 hours per week (or 15 hours over 3 days)
Contract: Fixed term until 31 March 2027
Application Deadline: 10 am, Monday 23rd March 2025
Interviews: Wednesday 1st April 2025
Are you passionate about social justice and committed to supporting people navigating complex immigration systems? Do you want to develop your skills in specialist immigration advice within a supportive and experienced team?
St Pauls Advice Centre is looking for a Trainee Immigration Adviser to help deliver high-quality, free and independent immigration advice to our community.
About Us
For over 50 years, St Pauls Advice Centre has supported the people of Bristol through expert advice on immigration, housing, benefits and related issues. We are committed to equality, inclusion and empowering people through specialist legal advice and advocacy.
Our immigration service plays a vital role in ensuring individuals and families can regularise their status, secure their rights and move forward with dignity and confidence.
The Role
Working under the supervision of the Immigration Supervisor and alongside the Immigration Adviser, you will:
- Work towards achieving IAA accreditation at Level 1 or higher
- Provide specialist immigration advice at IAA Level 1 (once accredited)
- Manage a caseload and support clients with immigration applications and enquiries
- Conduct client interviews and gather evidence to support applications
- Deliver advice sessions at our office and in community locations, and provide telephone assistance
- Maintain accurate case records in line with IAA requirements and organisational standards
- Keep up to date with immigration legislation, policy and practice
- Contribute to monitoring, advocacy and campaigning work
- Support the team in meeting funding and service delivery targets
About You
We are looking for someone who is:
- Committed to achieving IAA Level 1 accreditation (or already accredited)
- Passionate about social justice and migrant rights
- Organised, thorough and able to manage detailed casework
- A strong communicator with the ability to work sensitively with diverse communities
- Able to work both independently and as part of a supportive team
- Committed to anti-discriminatory and non-judgemental practice
Experience of advice work or working with migrant communities is desirable.
What We Offer
- A supportive and inclusive workplace where your work makes a real difference
- 30 days annual leave (pro rata) plus 3 additional days between Christmas and New Year
- 5% employer pension contribution
- Support to take IAA exams and register with IAA
- Ongoing supervision, training and professional development
The client requests no contact from agencies or media sales.
Are you passionate about creating social impact through supporting and involving volunteers, clients, apprentices and colleagues in all aspects your work?
About the role
We are looking for someone who is passionate about supporting people of all backgrounds and levels and can build strong relationships when interacting with them. You will empower volunteers and clients to get involved with various roles and initiatives while upskilling and supporting staff and apprentices to meaningfully engage with them. You will be comfortable in using digital platforms and other IT tools to work efficiently and ensure best practice across all areas of your work.
In this role you will:
- Contribute to developing and implementing a structured volunteering and client involvement service offer within St Mungo’s.
- Provide support, advice and guidance to staff on the involvement of volunteers, clients and apprentices within their service.
- Be responsible for onboarding and engagement of volunteers, apprentices and clients within your allocated region.
- Leading in the project management and running of our volunteer Reward and Recognition events and other initiatives.
About you
You will have experience and knowledge in the following areas:
- Designing, delivering and evaluating a variety of learning and development programs and initiatives.
- Current volunteer management and client involvement practices
- Delivering projects and events involving a range of stakeholders.
- Ability to plan, promote and execute engaging and informative events
- Excellent communication skills and the ability to influence and engage others
But above all, you will be an efficient and inspirational individual who isn’t afraid to innovate and go out of their way to support our volunteers, clients, apprentices and their team!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 11 March 2026
Interview and assessments on: 19 March 2026
The client requests no contact from agencies or media sales.