Legal jobs

Are you a proactive and organised leader with a background in facilities, hospitality, or housekeeping management? Join us as a General Services Manager, where you’ll play a key role in both strategic planning and the day-to-day operations of our care home environment.

You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.

What we re looking for:

- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Night Support Worker – Young People

This is an exciting opportunity for a Night Support Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham.

Position: Night Young People Support Worker

Location: County Durham

Contract: Full time, Permanent

Hours: 37.5 hours a week

Salary: £24,136 Per Annum Plus Pension & Other Benefits

Closing Date:  15th May 2025

About the Role

As a Night Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation.

The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives.

Key Responsibilities:

• Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all.

• Lead on risk and needs assessments and create SMART support plans tailored to individual clients.

• Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities.

• Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols.

• Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations.

• Promote client voice and participation through initiatives like residents' meetings.

• Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment.

• Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required.

About You

We are looking for someone who:

• Experience working with young people or those affected by homelessness.

• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.

• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.

• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.

• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.

• Ability to work collaboratively and maintain clear professional boundaries in a team setting.

• Reflective and committed to continuous personal and professional development.

• Alignment with the values and ethos the charity.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Salary: £24,570.00 per annum pro-rated

Location: Harrogate Shelter Shop

Contract: Permanent

Hours: Part time, 7.5 hours per week. Overtime may also be available some weeks as additional hours as well.

Closing date: Wednesday the 21st May at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation based in Bishop Auckland County Durham.

Position: Young People Support Worker

Location: County Durham

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 Per Annum plus pension and other benefits

Closing Date:  Thursday 15th May 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. 

Key responsibilities include:

• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.

• Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.

• Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.

• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.

• Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.

• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.

• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.

• Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.

About You

You will need to have the following skills and experience:

• Experience working with young people or those affected by homelessness.

• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Post Title

Operations Manager

Contract type

Permanent

Hours

21 hours

Salary

£21,000 (FTE £35,000)

Working pattern

Flexible – ideally over three days

Managed by

Chief Officer

Summary

The key elements of the Operations Manager are:

1. Staff team management and development.

2. Oversight of operational management of Rainbow Haven premises.

Main Duties and Responsibilities

Manage, Supervise and Support the Staff Team and Individual Staff Members.

1. Ensure Rainbow Haven provides a supportive working environment in which staff and volunteer well-being is prioritised, for individuals and the whole team.

2. Responsible for line management of operational staff and provide regular formal and informal support to individual staff members, ensuring they feel supported to do their work well, achieve their potential and are able to develop their skills and areas of responsibility through appropriate support, work reviews and training.

3. Support the whole staff team through team meetings, development days, whole team training, and team building activities.

4. Support those staff with responsibilities for overseeing work placements, volunteers and students to provide high quality supervision; promote and support further opportunities and experience for these team members.

5. Support the CO with the recruitment and selection of new staff members. Ensure appropriate employment contracts are in place and that these and other HR policies reflect current good practice.

6. Act as a deputy when the CO is absent from Rainbow Haven.

Monitoring and Evaluation

1. Oversee accessible monitoring and evaluation systems and develop these to ensure data and additional information can be collected and provided in various formats as required for all projects.

2. Review monitoring information to evaluate service delivery, service user trends and areas for development and build this into longer-term planning.

3. Ensure monitoring and evaluation information is collated and made available to staff, trustees, funders and partners as required.

Oversee the organisational Infrastructure to ensure Rainbow Haven maintains high standards of work practice and safety

1. Oversight of Health and Safety, Safeguarding, Data Protection and all other operational and workplace policies, ensuring that all staff and volunteers receive appropriate training, are aware of, understand and follow the policies.

2. Oversight of the operational running of Rainbow Haven premises.

3. Review Rainbow Haven policies, to ensure operational policies are kept up to date and revised within the correct timeframe.

4. Ensure all other legal and operational requirements are adhered to, including external an internal registrations, agreements and assessments and service contracts.

5. Maintain a good working relationship with the United Reform Church in its role as landlord, reporting maintenance issues, responding to their requests and addressing any concerns raised by them.

Person Description

Experience

1. Significant experience of line management of staff members in a busy operational team. Essential

2. Experience of running a multi-purpose building for public use including developing procedures, people management and following all regulations. Desirable

3. Experience of dealing with practical issues in a building and liaising with contractors and suppliers and Landlords Essential

Knowledge

1. A solid understanding of monitoring processes within the charitable sector, liaising with funders and collating information from different team members Essential

2. A good understanding policies and procedures within a Charity context and implementing them with a team. Essential

3. Knowledge of the Asylum system and an understanding of systems and process connected to this. Desirable

Key skills

1. Well organised and able to multi-task. Essential

2. Able to meet internal and external deadlines. Essential

3. Able to prioritise tasks accordingly Essential

4. A strong communicator with good inter-personal skills. Essential

5. Problem solver with a practical can-do approach to completing tasks. Essential

 

Personal Qualities

1. Kindness and empathy Essential

2. Team player Essential

3. Remain calm when dealing with situations Essential

 

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services team running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair. 

Purpose of this role  

The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

Responsibilities and Expectations  

• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 

• Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 

• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery 

• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 

• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 

• Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers. 

• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 

• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 

• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A track record of providing secretariat support, including minute taking. 

• Excellent administrative skills, highly organised with very good attention to detail. 

• A tactful and conscientious individual who can navigate through complex situations 

• Understands the importance of maintaining confidentiality

• A good understanding of charity governance. 

• Strong written and oral communication skills. 

• A motivated self-starter who can quickly translate issues into solutions. 

• A team player who can quickly build trusted relationships at all levels. 

• Strong communication and interpersonal skills. 

• Can confidently and professionally challenge and hold people to account. 

• The ability to manage several projects simultaneously whilst working at a high standard.

• Excellent IT skills including Microsoft Office. 

The Casework and Research Manager will lead Humanists International's efforts in supporting Humanists at Risk through strategic engagement, research, and the management of key publications, particularly the Freedom of Thought Report. This role involves coordinating all Humanists at Risk support in accordance with the organization's new two-tiered strategy (https://humanists.international/blog/a-necessary-evolution-in-our-support-for-humanists-at-risk/), direct liaison with stakeholders, contributing to organizational strategy, and line management responsibilities.

Key Responsibilities:

• Coordinate and oversee the delivery of General Support to Humanists International's Members and Associates worldwide, including the provision of advice, guidance, and signposting to relevant resources.

• Coordinate the provision of direct, individualized casework support to leaders and officers of Humanists International's Member and Associate organizations who are facing significant risk due to their humanist activities or identity. This includes assessing needs, developing support plans, and ensuring timely and effective intervention.

• Develop and implement training programs for members and associates to enhance their capacity to support humanists at risk within their communities.

• Foster and strengthen partnerships with other human rights organizations to maximize the collective impact of our support efforts.

• Contribute to the development and maintenance of a comprehensive online resource library providing information on safety, security, advocacy, and support for humanists globally.

• Liaise and collaborate with staff in other humanist organizations to ensure coordinated and effective support for individuals at risk, aligning efforts with the new strategic framework.

• Develop and deliver fortnightly briefings to internal staff on relevant casework and risk-related matters, including updates on the implementation of the new support tiers.

• Prepare and present regular reports, statistical analyses, and updates on Humanists at Risk, and the effectiveness of the new support strategy, to the CEO and Board of Directors.

• Represent Humanists International at key stakeholder meetings, including platforms such as the EU Temporary Relocation Platform, building and maintaining effective relationships while articulating our revised approach to support.

• Lead the collection of compelling testimony and documentation for the Humanists at Risk campaign and the Freedom of Thought Report.

• Manage, edit, and oversee the entire production cycle of the Freedom of Thought Report, ensuring its accuracy, quality, and timely publication.

• Provide overall project management and strategic direction for the Freedom of Thought Report, including budget oversight and timeline management.

• Work collaboratively with the Fundraising and Communications Officer to ensure the research and findings effectively inform fundraising and public awareness initiatives.

• Directly line-manage and mentor the Freedom of Thought Report Researcher, providing guidance and support to ensure high-quality research output.

• Act as a representative for their area of work on the Management Team, actively contributing to strategic planning, policy development, best practice implementation, budgeting processes, and organizational decision-making, particularly in relation to the Humanists at Risk program.

• Manage and monitor relevant project budgets, ensuring responsible and effective resource allocation for both general support initiatives and any limited individual casework.

• Provide direct line management to staff, consultants, paid interns, and volunteers as required, fostering a productive and supportive working environment.

• Attend relevant conferences, seminars, and other events to raise awareness of the challenges faced by Humanists at Risk and promote Humanists International's work, clearly articulating our new strategic approach to support.

Person Specification:

Essential:

• Education: A Master's degree in International Law, International Relations, Human Rights, or a closely related field; OR a Bachelor's degree in a relevant field with a minimum of 3 years of demonstrable experience in a related role.

• Strategic Understanding: A clear understanding of strategic planning and the ability to implement organizational strategies within their area of work.

• Legal Expertise: Excellent understanding of international human rights law, and refugee and asylum law and frameworks.

• Communication Skills: Exceptional written communication skills and an excellent command of English (native or near-native proficiency).

• Language Skills: Fluency in other languages, particularly French, Spanish, or Arabic, is a significant asset.

• Casework Coordination/Management Experience: Proven experience in coordinating or managing casework or support programs, ideally within a human rights, equality, or asylum-related context.

• NGO Knowledge: A strong understanding of the landscape of international non-governmental organizations, their roles, and their operational scope.

• Analytical and Synthesis Skills: Demonstrated ability to synthesize complex information from various sources and communicate it clearly and effectively to both specialist and non-specialist audiences.

• Analytical Skills: Excellent analytical and problem-solving skills.

• Research and Drafting Skills: Strong research, analytical, and drafting skills with a proven ability to produce high-quality written materials.

Desired:

• Humanist Knowledge: Experience with or a strong understanding of humanism and the role and objectives of humanist organizations.

• Alignment with Values: Excellent understanding of, and demonstrable sympathy with, the philosophy, values, and policies of Humanists International.

• Organizational Skills: Highly organized, efficient, and able to work independently, managing multiple priorities effectively.

• Communication Style: A clear, persuasive, and confident communicator with strong interpersonal skills.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Maurice House, our care home in Broadstairs. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we re looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Overall purpose of the role

The Senior Communications Manager is responsible for delivering exceptional communications to enhance Orbis UK's profile in both the UK and the Middle East. The position is responsible for implementing strategic plans for UK and Middle East audiences, while supporting the Media and PR Manager in boosting Orbis UK's brand presence. The role also includes leading reputation and crisis management responses and plans.

The Media and PR Manager reports directly to this position, and together, they will collaborate to deliver effective communications plans. There will also be opportunities to work with the wider Orbis UK communications team on cross-departmental campaigns, appeals, and events, including VIP visits and integrated marketing campaigns.

This role encompasses communications planning, media relations, stakeholder management, reputation management, copywriting, and at times, event coordination. It requires strong relationship-building skills and the ability to manage projects across different teams and countries. The role is responsible for three key areas of work:

i) Overseeing the delivery of the media and PR strategy to increase brand awareness of Orbis within the UK and the Middle East through pitching and placement of high-quality media coverage, proactive PR initiatives and reactive press office opportunities within a range of publications that align with our target audiences and partnerships. This will include managing the Media and PR Manager, working with key stakeholders such as the Royal Press Office and key funding and programme partners, and supporting delivery of Orbis UK integrated marketing campaigns

ii) Implementing grant communication plans by creating content for website, social media and press activities for key partnerships

iii) Protecting the reputation of Orbis UK through crisis comms management 3

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· 25 days holiday pro-rated

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

 

Application and interviews

Closing Date: 19th May 2025
Interviews: 27th May 2025

Start Date: 17th June onwards

All applicants must have the legal right to live and work in the UK. We review applications regularly and may begin screening potential candidates prior to the closing date. Unfortunately, we may not be able to reply to all applications, so if you haven’t heard from us by 27 May, your application is unlikely to have been successful.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure and will ensure that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks.

This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading museums. Working alongside the Director and Board of Trustees, the Director of Finance and Resources will oversee the financial management of the organisation.

The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level.  They will have the ability to offer insight and challenge for future development, whilst ensuring the financial sustainability and growth.

The Director of Finance & Resources is responsible driving the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of Museum and Trading finances.

With experience at Board level, they must be comfortable with presenting to Boards, have the ability to develop strategy and present business plans.

Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.

Charity People are partnering with AdviceUK to help in their search for a passionate Press Officer to help them achieve their vision.

Contract: Permanent role
Salary: 28,733 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance

Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Tuesday 27th May
Interviews: Interviews will be held in person at the charity offices in London on the 10th and 12th June with travel costs reimbursed

Core responsibilities within your role will be to:

• Work with the Head of Policy and Public Affairs to set up a new press office function for AdviceUK.
• Shape proactive, impactful media plans as well as responding to reactive media inquiries.
• Manage relationships with journalists and craft attractive copy for press releases and a range of other communications purposes.
• Support team members to identify media and communications opportunities related to their work.
• Brief and thoroughly prepare senior staff and AdviceUK members for appearances in broadcast media.
• Liaise with the marketing team to identify opportunities to promote policy and public affairs work through social media and other owned channels.

The purpose of this role is to support the policy and public affairs team to raise awareness of AdviceUK, their campaigns and the work of their members through the media. You will be an excellent communicator who can draft engaging copy for press releases and other media. You will be a fast learner, who can pick up new topics and issues with ease, and you'll be data-focused, able to use robust evidence to support press comments.

We would love to hear from you if you have the following skills and experience:

• Previous experience working in a press office environment, working on proactive and reactive comments and campaigns.
• Experience building contacts and relationships with journalists from a wide range of media outlets.
• Experience preparing senior staff for media appearances
• The ability to draft press releases and web copy on a range of issues
• A track record of delivering successful high impact press campaigns.
• Experience working sensitively with case studies and vulnerable individuals

If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Compliance Manager

Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home

About us:

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

Job purpose:

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.

Summary of duties and responsibilities:

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity.  It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.

Person specification:

Essential

• Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
• Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
• Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
• Experience of commercial contracts, including business insurances.
• Excellent team player who is willing to be flexible to support others in a busy environment.
• High levels of personal organisation, diligence, integrity and keen eye for detail.
• Desire to learn and develop skills and knowledge relating to data protection and compliance.
• Experience of handling confidential and sensitive information.
• Experience of risk management processes in any industry.

Desirable

• Understanding of Fundraising Regulator compliance and limited company compliance.
• Other roles you may have experience within:
• Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.

Job purpose

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager.

Specific duties & responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.

REF-221114

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK. 

We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens. 

This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights. 

You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience. 

*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.

Main duties and responsibilities: 

1. Strategic research and issue analysis

You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK. 

• Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns). 
• Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
• Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
• Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.

2. Policy development and advocacy

• Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
• Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.

3. Report writing and presentation 

• Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
• Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences. 
• Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.

4. Stakeholder engagement 

• Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
• Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.

5. Monitoring and evaluation 

• Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders. 

6. General responsibilities 

• Represent the views of the3million in the media, when appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specification 

Knowledge and experience:

• Experience (2+ years) working within research or investigative settings 
• Proven track record in producing research reports and presenting research findings

Skills: 

• Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
• Excellent attention to detail 
• Excellent writing skills, with the ability to produce high quality reports and other written materials
• Strong presentation skills
• Ability to build rapport with research participants through individual or group interviews
• Proficient in using spreadsheets for data analysis
• Awareness of research ethics and data protection

Personal attributes: 

• A deep commitment to migrants’ rights and a passion for social justice
• Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
• Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups

Desirable 

• Experience working on immigration policy, human rights, or social justice
• Experience of obtaining information through Freedom of Information requests 
• Experience of building research tools and developing creative methods and techniques of research
• Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Working conditions

Position: Full time 
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.

Outreach Support Worker

This is an exciting opportunity for a Young People Outreach Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported community-based accommodation located in Tow Law, County Durham.

Position: Outreach Support Worker

Location: County Durham

Contract: Full time, Permanent

Hours: 37.5 hours a week

Salary: £24,136 Per Annum Plus Pension & Other Benefits

Closing Date:  15th May 2025

About the Role

As a Young People Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. 

In the community-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key Responsibilities:

• Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.

• Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.

• Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.

• Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.

• Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.

• Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.

• Promote and support the work of volunteers, fostering a collaborative and inclusive environment.

• Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.

About You

We are looking for someone who:

• Experience working with young people or those affected by homelessness.

• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.

• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.

• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.

• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.

• Ability to work collaboratively and maintain clear professional boundaries in a team setting.

• Reflective and committed to continuous personal and professional development.

• Alignment with the values and ethos the charity.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.